ATEN IP8000 User manual

Brand: ATEN

Model: IP8000

Category: KVM switches

Type: User manual

Remote Management PCI Card

IP8000

User Manual

www.aten.com

ip8000.book Page i Friday, May 9, 2008 10:39 AM

IP8000 User Manual

FCC Information

This is an FCC Class A product. In a domestic environment this product may

cause radio interference in which case the user may be required to take

adequate measures.

This equipment has been tested and found to comply with the limits for a Class

A digital device, pursuant to Part 15 of the FCC Rules. These limits are

designed to provide reasonable protection against harmful interference when

the equipment is operated in a commercial environment. This equipment

generates, uses and can radiate radio frequency energy and, if not installed and

used in accordance with the instruction manual, may cause harmful

interference to radio communications. Operation of this equipment in a

residential area is likely to cause harmful interference in which case the user

will be required to correct the interference at his own expense.

RoHS

This product is RoHS compliant.

SJ/T 11364-2006

The following contains information that relates to China.

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IP8000 User Manual

iii

User Information

Online Registration

Be sure to register your product at our online support center:

Telephone Support

For telephone support, call this number:

User Notice

All information, documentation, and specifications contained in this manual

are subject to change without prior notification by the manufacturer. The

manufacturer makes no representations or warranties, either expressed or

implied, with respect to the contents hereof and specifically disclaims any

warranties as to merchantability or fitness for any particular purpose. Any of

the manufacturer's software described in this manual is sold or licensed as is.

Should the programs prove defective following their purchase, the buyer (and

not the manufacturer, its distributor, or its dealer), assumes the entire cost of all

necessary servicing, repair and any incidental or consequential damages

resulting from any defect in the software.

The manufacturer of this system is not responsible for any radio and/or TV

interference caused by unauthorized modifications to this device. It is the

responsibility of the user to correct such interference.

The manufacturer is not responsible for any damage incurred in the operation

of this system if the correct operational voltage setting was not selected prior

to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS

CORRECT BEFORE USE.

International http://support.aten.com

North America ATEN TECH http://www.aten-usa.com/product_registration

ATEN NJ http://support.aten.com

International 886-2-8692-6959

North America ATEN TECH 1-888-999-ATEN

ATEN NJ 1-732-356-1703

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IP8000 User Manual

Package Contents

The IP8000 package consists of:

 1 IP8000 Remote Management PCI Card

 1 Custom KVM Cable Set

 1 Feature Cable

 1 Power Adapter

 1 Software CD

 1 User Manual*

 1 Quick Start Guide

Check to make sure that all the components are present and that nothing got

damaged in shipping. If you encounter a problem, contact your dealer.

Read this manual thoroughly and follow the installation and operation

procedures carefully to prevent any damage to the unit, and/or any of the

devices connected to it.

* Features may have been added to the IP8000 since this manual was printed.

Please visit our website to download the most up-to-date version of the

manual.

Manual Part No. PAPE-0279-100G

Printing Date: 12/2007

P/N: IP8000 ATFW Series

All other brand names and trademarks are the registered property of their respective owners.

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IP8000 User Manual

Contents

FCC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii

RoHS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii

SJ/T 11364-2006. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii

User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

Package Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv

About this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix

Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .x

Product Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .x

1. Introduction

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

System Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Video. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Cables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Virtual Media Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

IP8000 Layout Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

2. Hardware Setup

Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Basic Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Feature Cable Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

3. Browser Login

Logging In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Screen Elements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Utility Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Administration Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Remote Console Preview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

4. Administration

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Access Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

IP Address. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

DNS Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

Finishing Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

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IP8000 User Manual

Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Filtering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

IP Filtering. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

MAC Filtering. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

ANMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

RADIUS Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

RADIUS Examples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

CC Management Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Log Server Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

User Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

Customization. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Firmware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

5. The Windows Client

Starting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

Navigation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

The Windows Client Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Hotkey Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Configuring the Hotkeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Video Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

Virtual Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Message Board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

The Button Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

Compose Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

Message Display Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

User List Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

6. The Java Applet

Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Navigation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

The Java Applet Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Hotkey Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Configuring the Hotkeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Video Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50

Message Board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Ctrl+Alt+Del. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53

Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53

Lock LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

7. The Log File

The Log File Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

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8. The Log Server

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57

Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57

Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57

Starting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58

The Menu Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59

Configure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59

Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60

Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60

Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62

Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62

The Log Server Main Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63

The List Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

The Tick Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

9. AP Operation

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65

The AP Windows Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65

Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65

Starting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66

The Windows Client Connection Screen. . . . . . . . . . . . . . . . . . . . . . .67

Logging In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68

The Administrator Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70

Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71

Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72

ANMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73

User Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74

Customization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75

Upgrading the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76

The AP Java Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77

Starting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77

The Java Client Connection Screen . . . . . . . . . . . . . . . . . . . . . . . . . .78

Logging In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78

Appendix

Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79

Technical Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81

International. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81

North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82

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IP Address Determination. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Resetting Your Computer Address . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

The Windows Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Administrator Login Failure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

The Windows Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

The Java Client. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

The Log Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Sun Systems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88

Additional Mouse Synchronization Procedures . . . . . . . . . . . . . . . . . . . .89

Windows:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Sun / Linux . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Trusted Certificates. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Installing the Certificate. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92

Certificate Trusted. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93

About SPHD Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Limited Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

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IP8000 User Manual

About this Manual

This User Manual is provided to help you get the most from your IP8000. It

covers all aspects of installation, configuration and operation. An overview of

the information found in the manual is provided below.

Chapter 1, Introduction, introduces you to the IP8000. Its purpose,

features and benefits are presented, and its components are described.

Chapter 2, Hardware Setup, provides step-by-step instructions for

connecting up your installation.

Chapter 3, Browser Login, describes how to log into the IP8000 with a

browser, and explains the functions of the icons and buttons that appear on the

opening web page.

Chapter 4, Administration, explains the administrative procedures that are

employed to configure the IP8000’s working environment.

Chapter 5, The Windows Client, explains how to connect to the IP8000

with the browser-based Windows Client software, and describes how to use the

OSD to access and control the server that the card is installed in.

Chapter 6, The Java Applet, describes how to connect to the IP8000 with

the Java Applet software, and explains how to use the OSD to access and

control the server that the card is installed in.

Chapter 7, The Log File, shows how to use the log file utility to view the

events that take place on the IP8000.

Chapter 8, The Log Server, explains how to install, configure, and use, the

Log Server

Chapter 9, AP Operation, describes how to configure and operate the

IP8000 using the stand-alone Windows and Java AP programs, instead of the

browser.

An Appendix, at the end of the manual provides technical and

troubleshooting information.

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IP8000 User Manual

Conventions

This manual uses the following conventions:

Product Information

For information about all ATEN products and how they can help you connect

without limits, visit ATEN on the Web or contact an ATEN Authorized

Reseller. Visit ATEN on the Web for a list of locations and telephone numbers:

Monospaced Indicates text that you should key in.

[ ] Indicates keys you should press. For example, [Enter] means to

press the Enter key. If keys need to be chorded, they appear

together in the same bracket with a plus sign between them:

[Ctrl+Alt].

1. Numbered lists represent procedures with sequential steps.

♦ Bullet lists provide information, but do not involve sequential steps.

→ Indicates selecting the option (on a menu or dialog box, for

example), that comes next. For example, Start

→ Run means to

open the Start menu, and then select Run.

Indicates critical information.

International http://www.aten.com

North America ATEN TECH http://www.aten-usa.com

ATEN NJ http://www.aten.com

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Chapter 1

Introduction

Overview

The IP8000 is a PCI card implementation of a control unit that provides “over-

IP” access and control of the server it is installed in. In addition to local console

operation, the IP8000 allows multi-platform access and control of the server

from remote locations using a standard Internet browser or with a stand-alone

Windows-based application.

The IP8000 installs in any available PCI slot, then connects to the Internet, an

Intranet, LAN, or WAN using industry standard Category 5 cable. Because the

IP8000 uses TCP/IP for its communications protocol, the server it is connected

to can be accessed from any computer on the Net - whether that computer is

located down the hall, down the street, or half-way around the world.

For ease of operation, a user-friendly Windows GUI Client and a Java Applet

are available in browser-based versions. A stand-alone Windows application

version is provided, as well. Inclusion of the Java applet ensures that the

IP8000 is platform independent, and is able to work with all operating systems.

Operators at remote locations connect to the IP8000 via its IP address. Once a

connection has been established and authorization granted, remote users can

exchange keyboard, video and mouse signals with the server just as if they

were physically present and working on the equipment directly.

Administrator utilities are provided to configure the system; limit access from

remote computers; manage users; and maintain the system with firmware and

software module updates. In addition, a Log Server records all the events that

take place on the IP8000 for the administrator to analyze.

System administrators can handle a multitude of tasks with ease - from

installing and running GUI applications, to BIOS level troubleshooting, routine

monitoring, maintenance, system administration, rebooting and even pre-

booting functions.

Your IP8000 investment is protected by a Firmware Upgrade Utility. You can

stay current with the latest functionality improvements by downloading

firmware update files from our website as they become available, and then

using the utility to quickly and conveniently perform the upgrade.

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IP8000 User Manual

Features

 Standard PCI-sized card provides over-IP access and control of a remote

server from anywhere in the world

 Virtual media via USB 2.0 data transmission

 Remote power control and reset support

 Up to 64 user accounts – Up to 32 concurrent user logins for single-bus

sharing

 Message board feature allows logged in users to communicate with each

other, and allows a user to take exclusive control of the KVM functions

 External authentication support: RADIUS

 Web-based Windows and Java implementations allow the server to be

controlled from any browser.

 Windows GUI and Java client software for non-browser access – the Java

client works with practically all operating systems

 Supports TCP/IP, HTTP, HTTPS, UDP, DHCP, SSL, ARP, DNS, ICMP,

CHAP

 Supports 10Base-T, 100Base-T

 Superior video resolution: up to 1600 x 1200 @ 60Hz; 24-bit color depth

for remote sessions

 Bandwidth optimization via grayscale and video quality setting

 Advanced security features include password protection and advanced

encryption technologies

 Secure 128-bit SSL encryption

 Enable/disable browser operation

 Three level authentication: Multi- Administrators, Users, Viewers

 Event logging

 Remote firmware upgrading

 Host-side OS support: Windows 2000/2003/XP/NT; Redhat 7.1 and

above; FreeBSD, Novell

ip8000.book Page 2 Friday, May 9, 2008 10:39 AM

1. Introduction

System Requirements

General

 For best results we recommend that the computers used to access the

IP8000 control unit have at least a P III 1 GHz processor, and that the

screen resolution is set to 1024 x 768.

 Browsers must support 128-bit SSL data encryption.

 For best results we recommend that the internet connection speed be at

least 128 kbps.

 For the browser-based Java Applet and AP Java Client, you must have

Sun's Java Runtime Environment (JRE) 6, Update 3, or higher.

 For the Log Server, you must have the Microsoft Jet OLEDB 4.0 or higher

driver installed.

Video

Only non-interlaced video signals at the following resolutions and refresh

rates are supported:

Resolution Refresh Rates

640 x 480 60, 72, 75, 85, 90, 100, 120

720 x 400 70, 75

800 x 600 56, 60, 72, 75, 85, 90, 100, 120

1024 x 768 60, 70, 75, 85, 90, 100

1152 x 864 60, 70, 75, 85

1280 x 1024 60, 70, 75

1600 x 1200 60

ip8000.book Page 3 Friday, May 9, 2008 10:39 AM

IP8000 User Manual

Cables

 Two cable sets are provided with this package: a KVM cable set to link the

IP8000 to a server; and a feature cable to link the IP8000 to the mainboard

power control header.

Note: Only cable sets specifically designed to work with the IP8000 may

be used for the above purposes.

 Cat 5 or higher cable should be used to connect the IP8000 to the LAN,

WAN, or Internet.

Operating Systems

Supported operating systems are shown in the table, below:

Virtual Media Support

 USB CDROM Drives

 USB Floppy Drives

 USB Flash Drives

 IDE CDROM Drives

 Image Files

OS Version

Windows 2000 and higher

Linux RedHat 7.1 and higher

SuSE 8.2 and higher

Mandriva (Mandrake) 9.0 and higher

UNIX AIX 4.3 and higher

FreeBSD 4.2 and higher

Novell Netware 5.0 and higher

ip8000.book Page 4 Friday, May 9, 2008 10:39 AM

1. Introduction

IP8000 Layout Diagram

No. Component Description

1. Monitor Port The video cable from your monitor plugs in here

2. LAN Port The cable that connects to the WAN, LAN, Intranet, or

Internet plugs in here.

3. KVM Port The Custom KVM cable that links the card to your server’s

Video and USB ports plugs in here.

4. Power Jack The power adapter cable plugs in here.

Note: Use of the power adapter is optional. If it is not used,

however, you will be unable to perform a remote Power On.

5 Feature Cable

Connector

The feature cable plugs in here. See Feature Cable

Installation, page 9 for details.

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IP8000 User Manual

This Page Intentionally Left Blank

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Chapter 2

Hardware Setup

Before You Begin

Basic Installation

After installing the IP8000 into any available PCI slot on the server’s

mainboard, refer to the installation diagram below (the diagram numbers

correspond to the step numbers), and do the following:

1. Plug the local monitor cable into the IP8000's video port.

2. Plug the local keyboard and mouse into the server’s keyboard and mouse

ports.

Note: The installation diagram depicts a PS/2 Mouse and Keyboard. If you

use USB mice and keyboards, plug them into USB ports.

1. Make sure that the power to any device that you connect to the

installation has been turned off. You must unplug the power

cords of any computers that have the Keyboard Power On

function.

2. Avoid Electrostatic Discharge (ESD). Keep your IP8000 card in

its antistatic bag until it is ready to be installed. Avoid contact

with any component or connector on any adapter card, printed

circuit board, or memory module. Handle these components by

the mounting bracket.

3. Perform all unpacking and installation procedures on a ground

connected antistatic mat. Wear an antistatic wristband grounded

at the same point as the antistatic mat. You can also use a sheet

of conductive aluminum foil grounded through a one megaohm

resistor instead of the antistatic mat. Similarly, a strip of

conductive aluminum foil wrapped around the wrist and

grounded through a one megaohm resistor serves the same

purpose as a wristband.

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IP8000 User Manual

3. Use the KVM Cable provided with this package to connect the IP8000's

KVM port to the server’s video port and USB port.

4. Plug the LAN or WAN cable into the IP8000's LAN port.

5. Plug the power adapter cable into the IP8000's power jack, then plug the

power adapter into an AC power source.

Note: Use of a power adapter is optional. If a power adapter isn’t used,

however, you will not be able to perform a remote Power On.

Note: Although the IP8000 plugs into a server’s PCI slot, it has its own

environment and operates independently of the server it resides on –

using its I/O ports to link to the server it controls. It can even link to

(with steps 2 and 3), and control, a server other than the one it actually

resides on.

ip8000.book Page 8 Friday, May 9, 2008 10:39 AM

2. Hardware Setup

Feature Cable Installation

The feature cable provides the ability to perform remote power on/off and reset

operations. The cable plugs into a header block located at the upper right of the

card. The block contains two rows of pins. The upper row comprises pins 1, 3,

5, and 7; the lower row comprises pins 2, 4, 6, and 8. To install the feature

cable, do the following:

1. Plug the feature cable’s large connector (the one containing all 4 wires)

into to the lower row of pins (pins 2–8) with the white wire at the top; the

orange wire at the bottom.

2. Unplug the leads from the computer mainboard’s Reset pin header. (These

are the ones coming from the computer case’s Reset switch).

3. Plug the feature cable connector containing the white and blue wires into

the mainboard’s Reset pin header.

4. Unplug the leads from the computer mainboard’s Power pin header.

(These are the ones coming from the computer case’s Power switch).

5. Plug the feature cable connector containing the white and orange wires

into the computer mainboard’s Power header.

(Continues on next page.)

White

Blue

White

Orange

To Mainboard

Reset Header

To Mainboard

Power Header

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IP8000 User Manual

(Continued from previous page.)

6. Plug the leads from computer case’s Reset switch into pins 1–3 (on the

upper row) of the IP8000’s feature cable pin header.

7. Plug the leads from the computer case’s Power switch into pins 5–7 (on

the upper row) of the IP8000’s feature cable pin header.

Note: It is not necessary to pay attention to the plug alignment (i.e., which

wire is aligned with which pin) when you plug the leads from the feature

cable into the mainboard headers, or when you plug the leads from the

case into the feature cable header.

From Case

Reset Switch

From Case

Power Switch

ip8000.book Page 10 Friday, May 9, 2008 10:39 AM

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ATEN IP8000 User manual

Brand: ATEN

Model: IP8000

Category: KVM switches

Type: User manual

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ATEN IP8000 User manual

ATEN IP8000 User manual

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