IBASE Technology IB838 User manual

IB838 Series

Intel® Core™ i3 N-series

3.5" Disk-Size SBC

User’s Manual

Version 1.0

(July 2023)

ii

IB838 Series User’s Manual

Copyright

No part of this publication may be reproduced, copied, stored in a retrieval

system, translated into any language or transmitted in any form or by any

means, electronic, mechanical, photocopying, or otherwise, without the prior

written consent of IBASE Technology, Inc. (hereinafter referred to as

“IBASE”).

Disclaimer

IBASE reserves the right to make changes and improvements to the

products described in this document without prior notice. Every effort has

been made to ensure the information in the document is correct; however,

IBASE does not guarantee this document is error-free.

IBASE assumes no liability for incidental or consequential damages arising

from misapplication or inability to use the product or the information

contained herein, nor for any infringements of rights of third parties, which

may result from its use.

Trademarks

All the trademarks, registrations and brands mentioned herein are used for

identification purposes only and may be trademarks and/or registered

trademarks of their respective owners.

IB838 Series User’s Manual

iii

Compliance

This product has passed CE Class B tests for environmental specifications

and limits. This product is in accordance with the directives of the European

Union (EU). In a domestic environment, this product may cause radio

interference in which case users may be required to take adequate

measures.

This product has been tested and found to comply with the limits for a Class

B device, pursuant to Part 15 of the FCC Rules. These limits are designed to

provide reasonable protection against harmful interference in a residential

installation. This equipment generates, uses and can radiate radio frequency

energy and, if not installed and used in accordance with manufacturer’s

instructions, may cause harmful interference to radio communications.

WEEE

This product must not be disposed of as normal household

waste, in accordance with the EU directive of for waste

electrical and electronic equipment (WEEE - 2012/19/EU).

Instead, it should be disposed of by returning it to a

municipal recycling collection point. Check local

regulations for disposal of electronic products.

Green IBASE

This product is compliant with the current RoHS

restrictions and prohibits use of the following substances in

concentrations exceeding 0.1% by weight (1000 ppm)

except for cadmium, limited to 0.01% by weight (100 ppm).

• Lead (Pb)

• Mercury (Hg)

• Cadmium (Cd)

• Hexavalent chromium (Cr6+)

• Polybrominated biphenyls (PBB)

• Polybrominated diphenyl ether (PBDE)

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IB838 Series User’s Manual

Important Safety Information

Environmental conditions:

• Use this product in environments with ambient temperatures between

0˚C and 60˚C.

• Do not leave this product in an environment where the storage

temperature may be below -20° C or above 80° C. To prevent from

damages, the product must be used in a controlled environment.

Care for your IBASE products:

• Before cleaning the PCB, unplug all cables and remove the battery.

• Clean the PCB with a circuit board cleaner or degreaser, or use cotton

swabs and alcohol.

• Vacuum the dust with a computer vacuum cleaner to prevent the fan

from being clogged.

WARNING

Attention during use:

• Do not use this product near water.

• Do not spill water or any other liquids on this product.

• Do not place heavy objects on the top of this product.

Anti-static precautions

• Wear an anti-static wrist strap to avoid electrostatic discharge.

• Place the PCB on an anti-static kit or mat.

• Hold the edges of PCB when handling.

• Touch the edges of non-metallic components of the product instead of

the surface of the PCB.

• Ground yourself by touching a grounded conductor or a grounded bit of

metal frequently to discharge any static.

CAUTION

There is danger of explosion if the internal lithium-ion battery is replaced by

an incorrect type. Replace only with the same or equivalent type

recommended by the manufacturer. Dispose of used batteries according to

the manufacturer’s instructions or recycle them at a local recycling facility or

battery collection point.

IB838 Series User’s Manual

v

Warranty Policy

• IBASE standard products:

24-month (2-year) warranty from the date of shipment. If the date of

shipment cannot be ascertained, the product serial numbers can be

used to determine the approximate shipping date.

• 3rd-party parts:

12-month (1-year) warranty from delivery for the 3rd-party parts that are

not manufactured by IBASE, such as CPU, CPU cooler, memory,

storage devices, power adapter, panel and touchscreen.

＊ PRODUCTS, HOWEVER, THAT FAIL DUE TO MISUSE, ACCIDENT,

IMPROPER INSTALLATION OR UNAUTHORIZED REPAIR SHALL

BE TREATED AS OUT OF WARRANTY AND CUSTOMERS SHALL

BE BILLED FOR REPAIR AND SHIPPING CHARGES.

Technical Support & Services

1. Visit the IBASE website at www.ibase.com.tw to find the latest

information about the product.

2. If you need any further assistance from your distributor or sales

representative, prepare the following information of your product and

elaborate upon the problem.

• Product model name

• Product serial number

• Detailed description of the problem

• The error messages in text or in screenshots if there is any

• The arrangement of the peripherals

• Software in use (such as OS and application software, including the

version numbers)

3. If repair service is required, you can download the RMA form at

http://www.ibase.com.tw/english/Supports/RMAService/. Fill out the

form and contact your distributor or sales representative.

 
 
 
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IB838 Series User’s Manual 
 
Table of Contents 
Chapter 1          General Information ............................................. 1 
1 Introduction ............................................................................................ 2 
2 Features ................................................................................................. 2 
3 Packing List ........................................................................................... 3 
4 Optional Accessories ............................................................................. 3 
5 Specifications ......................................................................................... 4 
6 Block Diagram ....................................................................................... 6 
7 Board Pictures ....................................................................................... 7 
8 Dimensions ............................................................................................ 9 
Chapter 2  Hardware Configuration ........................................ 11 
1 Essential Installations .......................................................................... 12 
2 Setting the Jumpers ............................................................................. 13 
3 Jumper & Connector Locations ........................................................... 14 
4 Jumpers Quick Reference ................................................................... 15 
4.1 eDP Panel Power Selection (JP1) ......................................... 15 
4.2 LVDS Panel Brightness Selection (JP2) ................................ 16 
4.3 LVDS Panel Power Selection (JP3) ....................................... 16 
4.4 AT / ATX Selection (JP4) ....................................................... 17 
4.5 M.2 B-key / Sierra Module Selection (JP5) ............................ 17 
4.6 Sierra Module Interface Selection (JP6) ................................ 18 
4.7 Clear CMOS Data (SW1) ....................................................... 18 
4.8 Clear ME Register (SW1) ....................................................... 19 
5 Connectors Quick Reference............................................................... 20 
5.1 SATA Connectors (CN1) ........................................................ 21 
5.2 eDP Connector (CN2) ............................................................ 21 
5.3 DP Connectors (CN3) ............................................................ 23 
5.4 LAN Connectors (CN4, CN5) ................................................. 24 
5.5 USB 3.2 Connector (CN6) ...................................................... 24 
5.6 Type-C Connector (CN7) ....................................................... 25 
5.7 USB 3.2 Stack Connector (CN8) ............................................ 25 
5.8 COM1 RS-232/422/485 Serial Port (CN9) ............................. 26 
5.9 Nano SIM Card Slot (J1) ........................................................ 27 
5.10 DDR5 SO-DIMM Connector (J2) ............................................ 27 
5.11 M.2 B-Key 3052 Connector (J3) ............................................. 28 
5.12 DC Power Input Connector (J4) ............................................. 28 
5.13 USB 2.0 Connector (J5) ......................................................... 29 
5.14 SPI Flash Tool Connector (J6) ............................................... 29 

 
 
 
IB838 Series User’s Manual 
vii 
 
5.15 Audio Connector (J7) ............................................................. 30 
5.16 SATA HDD Power Connector (J8) ......................................... 30 
5.17 Speaker Out Connector (J9) .................................................. 31 
5.18 LVDS Connectors (J10, J15) .................................................. 32 
5.19 SMBUS Connector (J11) ........................................................ 33 
5.20 Power JTAG Connector (J12) ................................................ 34 
5.21 M.2 E-Key 2230 Connector (J13) ........................................... 35 
5.22 COM2, COM3, COM4 RS-232 Ports (J18, J16, J14) ............. 35 
5.23 RTC Battery Connector (J20) ................................................. 36 
5.24 LVDS Backlight Connector (J21) ............................................ 36 
5.25 80 Port Debug Tool Connector (J22) ..................................... 37 
5.26 Digital I/O Connector (J23) ..................................................... 37 
5.27 Front Panel Setting Connector (J24) ...................................... 38 
Chapter 3  Drivers Installation ............................................. 39 
1 Introduction .......................................................................................... 40 
2 Intel® Chipset Software Installation Utility ............................................ 40 
3 VGA Driver Installation......................................................................... 42 
4 HD Audio Driver Installation ................................................................. 44 
5 LAN Driver Installation ......................................................................... 47 
6 Intel® Management Engine Drivers Installation .................................... 49 
7 Intel(R) Serial IO Drivers Installation ................................................... 50 
Chapter 4  BIOS Setup .......................................................... 51 
1 Introduction .......................................................................................... 52 
2 BIOS Setup .......................................................................................... 52 
3 Main Settings ....................................................................................... 53 
4 Advanced Settings ............................................................................... 54 
5 Chipset Settings ................................................................................... 66 
6 Security Settings .................................................................................. 68 
7 Boot Settings........................................................................................ 69 
8 Save & Exit Settings ............................................................................ 70 
Appendix ........................................................................................ 71 
A. I/O Port Address Map .......................................................................... 72 
B. Interrupt Request Lines (IRQ) .............................................................. 74 
C. Watchdog Timer Configuration ............................................................ 75 
D. Onboard Connector Reference Types ................................................. 79 
E. USB Power Control Mapping ............................................................... 79 
 
 

1

Chapter 1

General Information

The information provided in this chapter includes:

• Features

• Packing List

• Optional Accessories

• Specifications

• Block Diagram

• Board Pictures

• Board Dimensions

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IB838 Series User’s Manual

1.1 Introduction

IB838 integrates the Intel® Core™ i3 N-series Processor, offering unrivaled

power and versatility for industrial applications. Key features include a DDR5

SO-DIMM socket with 16GB capacity and IBECC capability. A set of

connectivity options covers Type-C & DP++ and eDP or LVDS support, two

Intel® PCI-E 2.5G LAN, 2x USB 2.0, 4x USB 3.2, 4x COM ports, and 1x

SATA III interface. It also supports essential features such as fTPM,

Watchdog timer, and Digital I/O, enhancing security and functionality.

IB838

1.2 Features

• Intel® Core™ i3 N-series Processor

• 1x DDR5 SO-DIMM, Max. 16GB, supports IBECC

• Supports Type-C & DP++ and eDP or LVDS

• 2x Intel® PCI-E 2.5G LAN

• 2x USB 2.0, 4x USB 3.2 (1x Type-C + 3x Type-A), 4x COM, 1x SATA III

• 2x M.2 socket (E-key + B-key)

• Supports fTPM, Watchdog timer, Digital I/O

General Information

IB838 Series User’s Manual

3

1

1.3 Packing List

Your IB838 package should include the items listed below. If any of the items

below is missing, contact the distributor or dealer from whom you purchased

the product.

• IB838 SBC x 1

• Disk x 1

(including chipset drivers and flash memory utility)

• This User’s Manual x 1

1.4 Optional Accessories

IBASE provides the following optional accessories:

• Cable Kit (IB76A-2)

Including:

DC-In power cable (PW592) x 1

COM ports cable (PK1H) x 1

SATA & HDD power cable (SATA-53A) x 1

USB 2.0 cable (USB29) x 1

• Audio cable (Audio-18)

• M.2 (B-Key) PCIe extension 3042 to 3052

• Heat spreader (HSIB838-1)

• Heat sink (HSIB838-A)

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IB838 Series User’s Manual

1.5 Specifications

Model Name

Description

IB838F-N305

3.5" Intel® Core i3-N305 SoC onboard, 2x 2.5GbE, DisplayPort +

Type-C + LVDS, 4x COM, 2x M.2 (E-key+Bkey), 1x SATA III, fTPM,

DC-in (9V~36V)

IB838FE-N305

3.5" Intel® Core i3-N305 SoC onboard, 2x 2.5GbE, DisplayPort +

Type-C + eDP, 4x COM, 2x M.2 (E-key+Bkey), 1x SATA III, fTPM,

DC-in (9V~36V)

IB838F-N50

3.5" Intel® N50 SoC onboard, 2x 2.5GbE, DisplayPort + Type-C +

LVDS, 4x COM, 2x M.2 (E-key+B-key), 1x SATA III, fTPM, DC-in

(9V~36V)

IB838FE-N50

3.5" Intel® N50 SoC onboard, 2x 2.5GbE, DisplayPort + Type-C +

eDP, 4x COM, 2x M.2 (E-key+B-key), 1x SATA III, fTPM, DC-in

(9V~36V)

Specifications

Form Factor

3.5” disk-size SBC

CPU

Intel® Core™ i3 N-series Processor

Memory

1x DDR5 SO-DIMM, Max. 16GB

Graphics

Intel® SoC integrated Gen12 graphics

Ethernet

2x Intel® I226V LAN

BIOS

AMI BIOS

H/W Monitor

Yes

Watchdog

Timer

Yes (256 segments, 0, 1, 2…255 sec / min)

Super I/O

Fintek F81964D-I

Audio Codec

& Controller

Intel® Core™ i3 Processor N-series & Intel® Processor

N-series built-in HD audio + ALC888S codec

Serial Port

1x RS232/422/485 (Jumper-less selection) + 3x RS232

USB 2.0

2x USB 2.0 via (pin header)

USB 3.X

1x Type-C+ 3x Type-A

Serial ATA

1x SATA III

Digital IO

4-In & 4-Out

General Information

IB838 Series User’s Manual

5

1

TPM

fTPM

Power

+9V~+36V DC-in

Others

EuP/ErP

Environment

Temperature

• Operation: 0 ~ 60 °C (32 ~ 140 °F)

• Storage: -20 ~ 80 °C (-4 ~ 176 °F)

Relative

Humidity

10% ~ 90 % (non-condensing)

All specifications are subject to change without prior notice.

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IB838 Series User’s Manual

1.6 Block Diagram

General Information

IB838 Series User’s Manual

7

1

1.7 Board Pictures

Top View

Bottom View

＊The photos are for reference only. Some minor components may differ.

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IB838 Series User’s Manual

I/O View

General Information

IB838 Series User’s Manual

9

1

1.8 Dimensions

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IB838 Series User’s Manual

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11

Chapter 2

Hardware Configuration

This section provides information on jumper

settings and connectors on the IB838 in order to set

up a workable system. On top of that, you will also

need to install crucial pieces such as the CPU and

the memory before using the product. The topics

covered are:

• Essential installations before you begin

• Jumper and connector locations

• Jumper settings and information of connectors

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IB838 Series User’s Manual

2.1 Essential Installations

2.1.1 Installing the Memory

The IB838 series supports two DDR4 memory sockets. To install the

modules, locate the memory slot on the board and perform the

following steps:

1. Align the key of the memory module with that on the memory slot

and insert the module slantwise.

2. Gently push the module in an upright position until the clips of the

slot close to hold the module in place when the module touches

the bottom of the slot.

To remove the module, press the clips outwards with both hands, and

the module will pop-up.

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IBASE Technology IB838 User manual

IBASE Technology IB838 User manual

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