Cisco DNCS System Release 2.5 / 3.5 / 4.0 User guide

73816 3 R ev B

Configuring Logos on the DNCS

User Guide

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Please read this entire guide. If this guide provides installation or operation

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Contents

About This Guide v

Logo Overview 1

Logo Types ................................................................................................................................ 2

Logo Requirements .................................................................................................................. 7

Post Logos 9

Posting Custom Logos on the DNCS .................................................................................. 10

Checking for Existing Custom Logos on the DNCS ......................................................... 12

Posting New Custom Files ................................................................................................... 13

Replacing Custom Logo Files ............................................................................................... 15

Posting Logos with Enhanced SARA 17

Introduction to Enhanced SARA ......................................................................................... 18

How Enhanced SARA Releases Choose Service Logos .................................................... 20

Creating and Configuring Logos ......................................................................................... 21

Customer Information 23

Appendix A Default Logo List 25

Logos and IDs ......................................................................................................................... 26

Appendix B Troubleshooting 35

Troubleshooting Tips ............................................................................................................ 36

About This Guide

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About This Guide

Introduction

Logos are used to quickly identify the provider of your various services. This is

especially useful to subscribers as they can locate specific channels by recognizing a

logo in the interactive program guide (IPG) or while changing channels. The

following two types of logos exist:

 MSO logo—used to identify the service provider or to brand certain features on

the set-top.

 Service logos—used to identify a service. For example, the HBO logo identifies

the HBO service offering.

Service and MSO logos are used with Digital Home Communication Terminal

(DHCT) client releases up to SARA 1.60, DVR 1.5.x, EXP 2.0.x, and HD 1.6.

Enhanced SARA refers to DVR 1.9.0 and EXP 2.3.0 (SARA 1.93 or SARA 1.63) or

later.

The procedures discussed in this user guide describe the processes required to store

MSO and service logos on the Digital Network Control System (DNCS).

Purpose

The purpose of this document is to provide procedures for loading logos onto the

DNCS. This document also contains logo specifications, and procedures for

obtaining logos and posting them to the DNCS.

Audience

This document is written for operators of digital cable television systems that use the

SARA. System operators, field service engineers, and Cisco® Services engineers may

also find the information in this document helpful.

Important: Sites that are not using SARA should work with their navigator provider

to determine how to manage logos on their system.

About This Guide

vi 738163 Rev C

Document Version

This is the second formal release of this document. In addition to minor text and

graphic changes, the following table provides the technical changes to this

document.

Description See Topics

Provides information for configuring high-

definition logos using Enhanced SARA

 Logo Requirements (on page 7)

 Posting Custom Logos on the DNCS

(on page 10)

 Posting Logos with Enhanced SARA

(on page 17)



Logos and IDs (on page 26)

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Introduction

You can use MSO logos to identify your company or to brand certain

features on the set-top. You can also use service logos, such as the

HBO logo, to enhance a service's identity.

This chapter introduces MSO and service logos while also describing

how they are positioned within screens and banners.

1 Chapter 1

Logo Overview

In This Chapter

 Logo Types ............................................................................................... 2



Logo Requirements ................................................................................. 7

Chapter 1 Logo Overview

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Logo Types

MSO Logos

An MSO logo is the logo that identifies the service provider. The MSO logo can

appear in a screen as defined in the following table.

Note: The spin-down logo only appears on set-tops having Digital Video Recorder

(DVR) capabilities.

MSO Logo Type Definition

IPG Logo Appears at either the top left or top right corner of the Interactive

Program Guide (IPG). This logo can also be used as a screen saver

for services that use the bfs://resapp/music URL

Hi-Res IPG Logo High resolution version of the IPG logo

Not IPG Logo Appears on other screens, such as the recorded list for the DVR

service and the HDTV setup wizard

Hi-Res Not IPG

Logo

High resolution version of the Not IPG Logo

Spin-Down Logo Appears when the DVR enters a power save mode. When the DVR

is in power save mode, the hard drive "spins down" and the DVR

displays this logo as a screen saver

MSO Logo Examples

In the following examples, the IPG, Not IPG, and spin-down logos all use the same

logo; however, this is not a requirement. You can use a different logo for all three

MSO logo types.

Logo Types

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Chapter 1 Logo Overview

4 738163 Rev C

Service Logos

Service logos, such as the HBO logo, are used to enhance a content provider's

identity. The DBDS environment supports the following two types of logos:

 Predefined logos in the range 1 through 255 built into the set-top.

 MSO defined service logos are in the range 256 through 32767.

Logo Types

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Service logos can appear in any of the locations described in the following table.

Banner/Screen Service Logo Location

IPG Logo Appears at either the top left or top right corner (opposite the

MSO logo) on the IPG

Channel Banner Appears in the channel banner of the TV screen when a subscriber

tunes to a service or presses the Info button on the set-top or

remote control

Music Service

Screen Saver

Appears on the screen saver for music services having the

bfs://resapp/music URL defined in the SAM Services GUI

Service Logo Examples

Chapter 1 Logo Overview

6 738163 Rev C

Logo Requirements

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Logo Requirements

The following table provides requirements for creating and saving MSO and service

logos that will be stored on BFS.

The following information about MSO and service logos within each scheme is also

included in this section.

Notes:

 For details about obtaining and posting logos, go to Post Logos (on page 9).

 Default service logos are stored on set-tops; go to the Default Logo List (on page

25) to view a table that identifies the default logos.

Specification MSO Logos Local

Service Logos

Default

Service Logos

Size Requirements

(maximum, in

pixels)

54 x 37 (low-

resolution)

100 x 40 (high-

resolution)

25 x 25 (low-

resolution)

100 x 40 (high-

resolution)

25 x 25 (low-

resolution)

100 x 40 (high-

resolution)

Destination File

Name

msologo.rle

msologohi.rle

msologoipg.rle

msologoipghi.rle

msologonotipg.rle

msologonotipghi.rle

ssmsologo.rle

servicelogo.res stored in DHCT

Stored on BFS

(directory path)

bfs://osm bfs://osm/ib N/A

Logo IDs N/A > 256

Note: Logo IDs

must be assigned in

sequential order.

1 – 255

Provider third-party logo

provider or self-

generated*

third-party logo

provider or

self-generated*

Cisco

* The LogoTool software allows third-party developers and system operators to create custom MSO and service

logos. You or your logo vendor must make the logos according to our specifications. See the LogoTool User's

Guide (part number 4000820) for details.

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Default service logos are prepackaged onto set-tops as part of the set-

top software. These logos are defined with a logo ID between 1 and

255. To see a list of the default logos, go to the Default Logo List (on

page 25).

All other logos (IPG, Not IPG, spin-down, and custom service logos)

are either created using our LogoTool or provided by a third-party

logo provider.

This chapter describes how to acquire and post logos on your system.

Important: For the purpose of this document and to encourage a

consistent implementation across systems, We encourage you to place

all logo-related files in the /export/home/dncs/LOGOS directory. If

you have chosen to store your logo files in an alternate location,

simply use the directory path to that location anytime the instructions

direct you to the /export/home/dncs/LOGOS directory.

2 Chapter 2

Post Logos

In This Chapter

 Posting Custom Logos on the DNCS ................................................. 10

 Checking for Existing Custom Logos on the DNCS ........................ 12

 Posting New Custom Files .................................................................. 13



Replacing Custom Logo Files .............................................................. 15

Chapter 2 Post Logos

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Posting Custom Logos on the DNCS

Introduction

Systems that are not using MSO logos or custom service logos do not have to post

files on BFS to utilize the default service logos provided in the DHCT software.

Note: No default MSO logos are provided.

Systems that want to utilize these extra capabilities will need to perform the

following procedures:

 Obtain or create logo files

 Post new logo files on the DNCS

The following tables provide a summary of the configuration that is required to post

MSO and custom service logos.

Note: The source file names are determined by your logo providers and may differ

significantly from those shown.

MSO Logos

Source File Usage Destination Path and File Name Transport

companylogo1.rle MSO logo bfs://osm/msologo.rle Out-of-Band

MSO logo hi-

res

bfs:///osm/msologohi.rle Out-of-Band

IPG logo bfs:///osm/msologoipg.rle Out-of-Band

IPG logo hi-

res

bfs:///osm/msologoipghi.rle Out-of-Band

companylogo2.rle MSO logo

not IPG

bfs://osm/msologonotipg.rle Out-of-Band

MSO logo

not IPG hi-

res

bfs:///osm/msologonotipghi.rle Out-of-Band

companylogo3.rle spin-down

logo

bfs://ssmsologo.rle Out-of-Band

Note: You can use the same source file for some or all of the MSO logo functions. If

you choose to do this, simply use the same source file when posting the files on BFS.

Posting Custom Logos on the DNCS

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Custom Service Logos

Source File Usage Destination Path and File

Name

Transport

local_logos.res Customer

Service Logos

bfs://osm/ib/servicelogo.res In-Band

Chapter 2 Post Logos

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Checking for Existing Custom Logos on the DNCS

1 From the DNCS Administrative Console, click Element Provisioning or Home

Element Provisioning.

2 From the DHCT Provisioning area, click OS. The DHCT OS List opens.

3 Do the any of the following files appear in the OS List?

 msologo.rle: IPG logo

 msologonotipg.rle: recorded list and high-definition (HD) setup wizard logo

 ssmsologo.rle: spin-down DVR screen saver logo

 servicelogo.res: service logos

a If yes, go to Replacing Custom Logo Files (on page 15) to update an existing

MSO or service logo file.

b If no, go to Posting New Custom Files (on page 13) to add MSO or service

logo files for the first time.

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