G-Technology 3TB G-Speed eS Installation guide

G-SPEED eS INSTALLATION GUIDE

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G-SPEED™ eS

Mac Installation Guide

G-Technology Inc.

Tel: (310) 449-4599

Fax: (310) 449-4670

[email protected]

P/N GSPEED eS v1.2

TABLE OF CONTENTS

1. INTRODUCTION (Pg 4)

2. SAFETY PRECAUTIONS

3. SYSTEM REQUIREMENTS

4. WHAT’S IN THE BOX

5. G-SPEED eS OVERVIEW

(Pg 5)

6. OPTIONAL G-TECH PCIe RAID CONTOLLER OVERVIEW

7. G-SPEED eS AUDIBLE ALARMS

(Pg 6)

8. SETTING UP G-SPEED eS WITH THE G-TECH PCIe RAID

CONTROLLER

9. G-TECH RAID CONTROLLER WEB GUI

(Pg 8)

10. CHANGING THE G-TECH RAID CONTROLLER MODE

(Pg 9)

11. CONFIGURING TWO G-SPEED eS UNITS IN

RAID 5 MODE

(Pg 11)

12. WHAT TO DO IN THE EVENT OF A DISK

DRIVE FAILURE

(Pg 15)

13. TECHNICAL SUPPORT

(Pg 17)

14. LIMITED WARRANTY

APPENDIX A – DETAILED INFORMATION ON USING THE WEB GUI

APPENDIX B – EXPLANATION OF RAID LEVELS

APPENDIX C – NOTES

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G-SPEED eS INSTALLATION GUIDE

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1. INTRODUCTION

Thank you for purchasing G-SPEED eS from G-Technology,

Inc. (G-Tech)! Specifically designed for professional content

creation applications, G-SPEED eS features a high-speed

3Gbit/sec eSATA interface and provides RAID 0, 1, 5, 10 and

JBOD functionality when used in conjunction with the optional

G-Tech PCI Express (PCIe) RAID controller. Up to four

G-SPEED eS units can be attached to the G-Tech RAID

controller for storage capacities to 16 TB and data rates over

600 MB/sec. G-SPEED eS supports multi-stream video editing

workflows on Mac Pro workstations.

If you purchased G-SPEED eS with the G-Tech PCIe

RAID controller, the system has been set up at the

factory in RAID 0 mode. The controller also supports

RAID 1, 5, 10 and JBOD modes. Refer to Section XX if you

wish to change the mode of operation.

2. SAFETY PRECAUTIONS

The disk drives contained in your G-SPEED eS are delicate

electronic instruments and are susceptible to damage due to

excessive physical shock. Place the unit in a vented area away

from moisture or liquids. Please handle the unit with care. Do

not open the case. Doing so will void the warranty. If the

Product is returned with damage caused by improper

handling, the warranty will be void and liability will rest with

the user.

3. SYSTEM REQUIREMENTS

• Apple Mac Pro (Intel Mac) workstation

• Mac OS X 10.4.x or higher

• G-Tech PCIe RAID Controller or third party port multiplier

aware eSATA host adapter

Optional G-Tech 4-port,

PCIe x4 RAID Controller

4. WHAT’S IN THE BOX

Take a moment to ensure that the following items are

included in the box. If anything is missing, please call G-Tech

at (310) 449-4599. Please keep the shipping container and

packing materials. In the unlikely event that you need to

return G-SPEED eS to us for any reason, you must use the

G-Tech shipping container. If the Product is returned

damaged caused by improper packaging, the warranty will be

void and liability will rest with the user.

• G-SPEED eS storage system

• 4 removable SATA drive modules (installed in unit)

• (2) disk module keys

• 1-meter eSATA cable

• AC Power cable

• Optional – G-Tech PCIe RAID controller

• Configuration Utility & Installation CD

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5. G-SPEED eS OVERVIEW

6. OPTIONAL G-TECH PCIe RAID CONTOLLER OVERVIEW

The optional G-Tech PCIe RAID controller connects

G-SPEED eS to any Mac Pro workstation and provides

RAID 0, 1, 5, 10 & JBOD functionality.

6.1 Supported RAID Levels

If your G-SPEED eS shipped with the optional G-Tech

PCIe RAID controller, the system was configured as a

RAID 0 at the factory. The controller also supports

RAID 1, 5, 10 and JBOD configurations. If you wish to

change the RAID mode, please refer to Section 10.

For an explanation of supported RAID levels, please

refer to Appendix B.

If you purchased G-SPEED eS with the G-Tech PCIe

RAID controller, the system has been set up at the

factory in RAID 0 mode. The controller also supports RAID

1, 5, 10 and JBOD modes. Refer to Section 10 if you wish to

change the mode of operation.

G-SPEED eS is also compatible with third-party Mac &

Windows port multiplier aware eSATA host adapters. Refer to

your host adapter documentation to set up

G-SPEED eS with these boards.

PCIe x4 interface

RAID Engine

(4) High-speed

3 Gb/s eSATA ports.

Supports up to (4)

G-SPEED eS systems

(4) Removable

Disk Drive Modules

Drive Module

Power/Activity

LED

Temperature/Fan RPM

Warning LED

Power Supply

LED

Disk Module

Lock Hole

ON/ OFF

Switch

Removable

Fan

AC Input

3 GB/sec

eSATA

Port

Cable Lock

Hole

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7. G-SPEED eS AUDIBLE ALARMS

7.1 The G-SPEED eS enclosure is equipped with an audible

alarm that sounds when:

1. The internal temperature of the G-SPEED eS enclosure

reaches a temperature of 60° centigrade

and/or

2. When the main FAN fails or the RPM of the fan slows to

a state where the fan can longer adequately cool the

system.

In addition to the audible alarm, the Temperature/Fan

Warning LED located on the front bezel of G-SPEED eS

will illuminate.

If you hear an audible alarm and see the RED warning LED on

the front of G-SPEED eS, stop using G-SPEED eS immediately.

Check to see if the fan is spinning and move the unit to a

cooler location. If you require a new fan, contact G-Tech

Support for a replacement.

7.2 The G-Tech RAID controller is also equipped with an

audible alarm that sounds when:

1. A disk drive failure occurs

or

2. When the G-SPEED eS is removed from the RAID

controller without first selecting “Unplug” in the Array

Maintenance menu in the web GUI.

If you hear an audible alarm coming from the G-Tech RAID

controller, see Section 12 “What to do in the Event of a Disk

Drive Failure”. See Appendix A.1.7.2 for information on the

proper way to hot “Unplug” G-SPEED eS.

8. SETTING UP G-SPEED eS WITH THE G-TECH PCIe

RAID CONTROLLER

G-SPEED eS comes pre-configured in RAID 0 mode and

formatted for MAC OS X. Connecting G-SPEED to your Mac

Pro and configuring your system takes just a few steps as

outlined below.

8.1 Installing the G-Tech PCIe RAID Controller

1. Install the G-Tech RAID controller into SLOT 4 (top slot)

of your Mac Pro workstation.

2. Secure the RAID controller in place.

NOTE: If you are using an AJA, Blackmagic Design or

equivalent video capture card, install it in SLOT 3

unless otherwise instructed by the card vendor.

G-Tech PCIe

RAID Controller

G-SP

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8.2

1.

2.

3.

4.

8.3

1.

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o

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S

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n the G-SPEE

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. Double-clic

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. The followi

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G-SP

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m

o

a

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e

q

9.1

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ED eS INST

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t

Double-click

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enter your p

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CH RAID CO

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refer to APPEND

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2

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G-SP

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7

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for “Initializ

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n

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F

ation Method:

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this example we

a

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te setting in the “

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-SPEED eS ar

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a

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s will mount

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e “Disk Insert

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S

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b

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n

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e

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n

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ech RAID Cont

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.

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,

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6.

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s

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sto

Maintenance” l

s

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i

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lete> button.

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his will

red on G-SPEED e

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ink next to the

i

ndow shown b

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w

delete any data

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.

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12

S

a

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G-SP

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8.

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ED eS INST

A

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s

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lete> button

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red on G-SPEED

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lete the array.

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indow below w

and the follo

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delete any data

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S.

e

array with “O

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ing window w

S

ill

1

2

1

. Click the

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arrays hav

2

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window will

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e now been

C

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appear.

to delete the

deleted as

s

b

utton. The “

C

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ge

array. Both

s

hown below.

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e

13

G-SP

E

13.

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ED eS INST

A

Select RAID

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Back for “Ini

t

respectively

a

Click the <Cr

e

A

LLATION G

5 for “Array Ty

Name:”, selec

t

ialization Met

h

a

nd click the <

S

e

ate> button.

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S

t

Foreground

h

od:” and “Cac

h

S

elect All> but

t

S

PEED-eS-

and Write

h

e Policy:”

t

on then

1

4

1

5

4

. The followi

n

5

. Click the <

O

to indicate

t

n

g window will

a

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K> button. T

h

t

hat the G-SPE

E

a

ppear.

h

e following wi

E

D eS is initiali

z

Pa

ge

ndow will appe

z

ing.

e

14

a

r

G-SP

E

15.

16.

12. W

H

T

h

e

a

fa

i

re

F

o

1

2

E

ED eS INST

A

The RAID 5 i

n

per TB of fin

a

complete, th

e

“Status” as

N

The Mac OS

w

indicating th

e

Click on the

<

Utility and re

f

instructions.

H

AT TO DO IN

h

e G-Tech RAID

a

ch of the disk

d

i

lure, an audibl

port the failed

NOTE:

RAID m

result i

n

unprote

replace

d

o

llow the steps

1

. Launch the

2

. Mute the al

a

button.

A

LLATION G

n

itialization pr

o

a

l capacity. On

c

e

GUI will indic

a

N

ormal.

w

ill display the

e

G-SPEED eS i

s

<

Initialize> bu

t

f

er to your sys

t

THE EVENT

O

controller con

t

d

rives in G-SP

E

e alarm will so

u

drive and its p

h

If G-SPEED eS wa

s

ode (RAID 1, 5 or

n

data loss. Howe

v

cted state and the

d

as soon as possi

b

below to identi

web GUI.

a

rm by clickin

g

UIDE

o

cess takes ap

p

c

e the initializa

a

te “Type” as

R

“Disk Insertio

n

s

now ready to

t

ton to launch

t

em document

a

O

F A DISK DR

I

t

inually monito

E

ED eS. In the

u

nd. The web

h

ysical positio

n

s

configured in a p

r

10), a drive failur

e

v

er, the array is n

o

failed drive shoul

d

b

le to avoid data l

o

fy and replace

g

on the <Beep

e

p

roximately 1:

4

tion process is

R

AID 5 and

n

” window

be initialized.

t

he Apple Disk

a

tion for

I

VE FAILURE

rs the health o

f

event of a dis

k

GUI will also

n

.

r

otected

e

does not

o

w in an

d

be

o

ss.

a failed drive.

e

r Mute>

4

5

f

k

T

he GUI will

d

exclamation

m

the “Status”

o

the GUI indic

a

has failed.

In

t

con

the

RAI

d

isplay informa

m

ark on the G-

o

f the array is

C

a

tes which driv

t

his example there

nected to the G-

Te

G-SPEED eS conn

e

D controller has f

a

tion like that s

h

SPEED eS icon

C

ritical. The lo

e in which G-S

are two G-SPEED

e

ch RAID controlle

r

e

cted to Port 2 of

t

a

iled.

Pa

ge

h

own below. A

n

indicates that

wer portion of

PEED eS unit

eS units

r

. Drive 3 of

t

he G-Tech

e

15

n

G-SP

E

3

E

ED eS INST

A

3

. Remove th

e

G-SPEED e

S

controller)

b

hole and g

e

enclosure.

WA

R

drive

conn

e

follo

w

conn

e

X

A

LLATION G

e

failed drive (I

S

connected to

b

y inserting th

e

ntly sliding th

e

R

NING: Make abso

l

indicated by the

G

e

cted to the G-Tec

h

w

the cable to ensu

e

cted to on the RA

I

UIDE

n this example

port 2 of the

G

e

provided key

e

drive module

l

utely sure that yo

u

G

UI. If multiple G-

S

h

RAID controller,

re you know whic

h

I

D controller.

Drive 3, of th

e

G

-Tech RAID

in to the lock

out of the

u

remove the faile

d

S

PEED eS units ar

e

it is a good idea t

o

h

Port # the array

i

e

d

e

o

i

s

R

L

S

4. Replace t

h

secure in

the GUI

w

“Status” s

complete)

approxim

a

5. Once the

r

Normal a

R

EMOVING THE

W

L

OSS OF THE AR

R

S

TORED ON G-SP

E

h

e failed drive

w

place. Once t

h

w

ill indicate tha

t

hows Rebuild

i

as shown bel

o

a

tely 2 hours p

e

r

ebuild is com

p

nd protecting

y

W

RONG DRIVE W

I

R

AY AND ALL OF

T

E

ED eS.

w

ith a new dis

k

h

e drive has sp

u

t

the array is r

e

i

ng and the pe

o

w. The rebuil

d

e

r TB.

p

lete, G-SPEED

y

our valuable d

Pa

ge

I

LL RESULT IN T

T

HE CONTENT

k

module and

u

n up to speed

,

e

building (The

rcentage

d

time is

eS is back to

ata once again

e

16

H

E

,

.

G-SPEED eS INSTALLATION GUIDE

Pa

g

e 17

13. TECHNICAL SUPPORT

If you encounter any difficulties while installing G-SPEED,

please contact G-Tech Technical Support via one of the

following ways:

Telephone: (310) 449-4599

Fax: (310) 449-4670

E-mail: support@g-technology.com

Internet: http://www.g-technology.com/support

When contacting Technical Support, make sure to be in front

of your computer and have the following information readily

available:

• Your G-SPEED eS serial number (on bottom of unit)

• Operating system and version

• Computer brand and model

• eSATA host adapter brand and model

• Amount of memory installed

• Other devices attached to your computer

Thank you for purchasing G-SPEED eS. If you have any

comments or questions about this manual or the Product,

please call (310) 449-4599, or send an email to

info@g-technology.com

.

14. LIMITED WARRANTY

G-Technology Inc. (G-Tech) warrants your Product against

any defect in material and workmanship, under normal

use, for the designated warranty period. If the Product

should become defective within the warranty period,

G-Tech, will at its discretion, repair or replace the Product.

Repair or replacement parts or Products will be furnished

on an exchange basis and will be either new or

reconditioned. All replaced parts or Products shall become

the Property of G-Tech. This warranty shall not apply if the

Product has been damaged by accident, misuse, abuse or

as a result of unauthorized service or parts. Warranty

service is available to the purchaser by obtaining a Return

Material Authorization number (RMA) and by delivering

the Product during the warranty period to an authorized

G-Tech service facility or to G-Tech. The purchaser shall

bear all shipping, packing and insurance costs and all

other costs, excluding parts and labor, necessary to

effectuate repair, replacement or refund under this

warranty. All returned Product must be shipped to

G-Tech in the original shipping container.

For more information on how to obtain warranty service,

an RMA number or to acquire shipping materials, contact

G-Tech at 1653 Stanford Street, Santa Monica, CA 90404,

(310) 449-4599 or support@g-technology.com

.

IN THE EVENT A PRODUCT BECOMES DEFECTIVE DURING

THE WARRANTY PERIOD, THE PURCHASER’S EXCLUSIVE

REMEDY SHALL BE REPAIR OR REPLACEMENT AS

PROVIDED ABOVE. INCIDENTAL OR CONSEPROUENTAL

DAMAGES, INCLUDING WITHOUT LIMITATION LOSS OF

DATA, ARISING FROM BREACH OF ANY EXPRESS OR

IMPLIED WARRANTY ARE NOT THE RESPONSIBILITY OF G-

TECH AND, TO THE EXTENT PERMITTED BY LAW, ARE

HEREBY EXCLUDED BOTH FOR PROPERTY DAMAGE, AND

TO THE EXTENT NOT UNCONSCIONABLE, FOR PERSONAL

INJURY DAMAGE.

G-SP

E

APP

E

1

2

3

4

5

6

E

ED eS INST

A

E

NDIX A: WE

B

1

. Manage:

Array: Thi

s

web GUI.

G

from this p

a

Devices:

H

page (you

page as

t

performanc

Spare Po

o

drives can

b

called hot

s

added to th

2

. Events: All

recorded h

e

These eve

n

notification

3

. Tasks: Sch

automatical

volume.

4

. Settings:

settings s

notification

.

5

. Drive Sta

t

hard drives

6

. Logout: S

a

A

LLATION G

B

GUI

s

is the main

G

-SPEED eS is

a

ge. (See App

e

H

ard drive para

m

should not

m

t

he drives ar

e

e with the G-S

P

o

l: When con

f

b

e assigned to

s

pare). These

d

e Array in the

e

events of the

e

re, such as

a

n

ts can be e

m

under the “Se

t

edule the G-Te

ly verify the in

t

Configure th

e

uch as logi

.

See Appendi

x

t

us: Check th

including deta

i

a

y goodbye

UIDE

screen of the

configured a

n

e

ndix A.1 for d

e

m

eters are mo

d

m

ake any cha

n

e

configu

r

ed

P

EED eS.

f

igured in pro

t

a “spare pool

”

d

rives will be

a

e

vent of a driv

e

G-SPEED eS

c

a

rray changes

m

ailed by setti

n

t

tings” tab.

ch controller t

o

t

egrity of the

R

e

G-SPEED e

n password

x

A.4 for detail

s

e status of a

i

led SMART da

t

G-SPEED eS

n

d monitored

e

tails)

d

ified on this

n

ges on this

for optimal

t

ected mode

”

(sometimes

a

utomatically

e

failure.

c

ontroller are

and failures.

n

g up email

o

R

AID

S controller

and email

s

ll connected

t

a.

A.1 Manage:

A

1. Name:

A

2. Type: Di

3. Capacit

y

4. Cache

P

for RAI

D

appendi

x

5. OS Na

m

display i

n

6. Status:

D

Norm

a

Critic

a

Initia

l

Rebu

i

A

rray

A

rray name (as

splays RAID le

v

y

: you guessed

P

olicy: Display

D

protected

a

x

A.1.7.7

m

e: Controlle

r

n

Disk Utility.

D

isplays curre

n

a

l: All OK

a

l: Drive failur

e

l

izing: Buildin

g

i

lding: Parity d

shown in GUI

v

el of array.

it… capacity o

f

s current writ

e

a

rrays. For

m

r

assigned n

a

n

t status of arr

a

e

has occurred

g

RAID 1, 5 or

ata being reco

n

Pa

ge

only).

f

the array.

e

cache policy

m

ore info see

a

me that will

a

y.

10 array

n

structed

e

18

G-SP

E

7.

E

ED eS INST

A

Maintenanc

e

options for c

u

on RAID leve

l

RAID 0

7.1 Delete:

D

WAR

N

THE

A

7.2 Unplug

controller.

B

system befor

to be unplu

g

alarm.

NOTE:

recom

m

disconn

e

7.3 Rename

A

LLATION G

e

: Displays con

u

rrent array. T

h

l

of the array.

D

eletes curren

t

N

ING: THIS

A

RRAY AND A

L

: This will di

s

B

e sure to u

n

e using this o

p

g

ged from th

e

While the con

t

m

end shutting the

e

cting G-SPEED e

S

: Renames arr

a

UIDE

figuration and

h

e options diff

e

t

Array

OPERATION

L

L DATA ON I

s

connect the

A

n

mount all vol

p

tion. This en

a

e

system with

t

roller is “hot

p

system down whe

S

from the controll

e

a

y as displayed

maintenance

e

r depending

WILL DELE

T

T!!

A

rray from t

h

umes from t

h

a

bles the arra

y

out causing

a

p

luggable,” we

n connecting or

e

r.

in the GUI.

T

E

h

e

h

e

y

s

a

n

7.4 OCE/OR

L

Online Ca

capacity

o

G-SPEED

e

Online R

A

the RAID

7.5 Shows th

e

location a

n

“Devi

c

RAID 5

7.6 Verify: V

e

7.7 Change

C

RAID 5 arrays

.

Write-

b

cached

.

but da

t

failure.

Write-

t

always

reads

m

approp

r

L

M:

pacity Expansi

o

f an existing a

r

e

S units are a

d

A

ID Level Migr

a

level of an exi

s

e

devices curr

e

n

d status.

c

e

_

C

ontrolle

r

e

rifies the inte

g

C

ache Policy:

.

b

ac

k

: Data

.

T

his will res

u

t

a loss may

o

t

hrough: Dat

passed directl

y

m

ay still be co

m

r

iate

o

n: It is possib

r

ray when addi

d

ded to the sys

t

a

tion: it is pos

s

ting array.

e

ntly part of

t

r

#

_

Port#

_

Dri

v

g

rity of the RAI

D

T

his option is

written to t

h

u

lt in higher

p

o

ccur in case

a written to

t

y

to the disks.

m

pleted from

t

Pa

ge

le to expand t

h

tional

t

em.

s

ible to change

t

he Array, thei

r

ve

#”

D

set.

available for

h

e array is

p

erformance,

of a power

t

he array is

Subsequent

t

he cache, if

e

19

h

e

r

G-SP

E

8.

C

E

ED eS INST

A

C

reate Array

C

lick on “Create

A

LLATION G

Array” and th

e

UIDE

e

following will

appea

r

.

8

.1 Array Typ

e

.2 Array Na

m

the MAIN p

a

.3 Initializati

o

creation pr

o

Foregro

u

creation

p

complete.

Backgro

u

for the cr

e

immediat

e

NO

T

unti

.4 Cache Poli

c

a RAID 5 a

r

Write-back

will result i

n

occur in cas

e

Write-thro

u

passed dire

c

still be comp

.5 Select All:

.6 Available

D

for array

c

serial num

b

capacity.

Location:

.7 Available

D

new array.

available.

.8 Create: A

s

array creati

o

e

: select the R

A

m

e:

T

his is the

a

ge of the GUI.

o

n Method: S

e

o

cess.

u

nd: All contro

l

p

rocess and t

h

u

nd: Minimal

e

ation process

e

use.

T

E: RAID protectio

l initialization is co

c

y:

T

his optio

n

r

ray.

: Data written

t

n

higher perfor

e

of a power fa

i

u

gh: Data wri

t

c

tly to the dis

k

leted from the

Simple metho

d

D

isks: Displa

y

c

reation, show

i

b

er, size of t

h

“

C

ontroller

#

D

isks: Enter

t

Default i

s

expected, s

e

o

n process.

A

ID level for ne

w

name that w

i

e

ts the priority

l

ler resources

a

h

e array is no

t

controller res

o

and the arra

y

n is not available

mplete

n

is available w

t

o the array is

mance, but d

a

i

lure.

t

ten to the arr

a

k

s. Subsequen

t

cache, if appr

o

d

to select all d

i

y

s disks curre

n

i

ng location,

d

he disk and

c

#

/Port#/

D

riv

e

t

he desired ca

p

s

the Maxim

u

e

lecting this w

i

Pa

ge

w

array

i

ll be displaye

d

o

f

the RAID

a

re used for t

h

t

available un

t

o

urces are us

e

y

is available f

o

hen creating

cached. This

a

ta loss may

a

y is always

t

reads may

o

priate

i

sks.

n

tly available

d

rive model,

c

urrent free

e#

”

p

acity of the

u

m capacity

i

ll begin the

e

20

d

in

h

e

t

il

e

d

o

r

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