Vivid VTS-6500 Operating instructions

1

VTS-4600 Super-slim LED Display

VTS-5500 Super-slim LED Display

VTS-6500 LED Display

Model VTS-4600 / 5500 / 6500 Installation/Operation Manual

2

other intellectual property laws. All rights are reserved. No p art of this manual may be reproduced

by any

mechanical, electronic or other means, in any form, without our prior written permission.

The trademarks reproduced in this document and used on the products are either owned or licensed by

us, or

by their respective holders. You may not reproduce or use the trademarks without our prior written

consent.

COPYRIGHT AND TRADEMARKS:

Important Safety Instructions

Thank you for your purchase of this VIVIDtouch Interactive Display! To ensure the best possible viewer experience,

please read this manual carefully as it is your guide through the me nus and operation.

1.

Read these instructions.

2.

Keep these instructions.

3.

Heed all warnings.

4.

Follow all instructions.

5.

Do not use this apparatus near water.

6.

Clean only with a dry cloth.

7.

Do not block any of the ventilation openings. Install in accordance with the manufacturer’s

instructions.

8.

Do not install near any heat sources such as radiators, stoves, or other apparatus (including amplifiers)

that produce heat.

9.

Do not defeat the safety purpose of the polarized or grounding type plug. A polarized plug has two

blades with one wider than the other. A grounding type plug has two blades and a third grounding

prong. The wide blade or the third prong is provided for your safety. When the provided plug does

not fit

into your outlet, consult an electrician for the replacement of the obsolete outlet.

10.

Protect the power cord from being walked on or pinched particularly at plugs, convenience

receptacles and the point where they exit from the apparatus.

11.

If an extension cord must be used, ensure that the voltage rating exceeds the maximum power

consumption of the apparatus; otherwise, the extension cord may overheat.

12.

Only use the attachments/ accessories specified by the manufacturer.

13.

Use only with a cart, stand, bracket specified by the manufacturer or sold

with the apparatus.

When a cart is used, use caution when moving the cart/ apparatus to

avoid injury from tip-over.

14.

Disconnect all cables form the apparatus before moving it.

15.

Unplug this apparatus during lightning storms or when unused for long periods of time.

16.

Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been

damaged in any way, such as power supply cord or plug is damaged, liquid has been spilled or

objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does

not

operate normally, or has been dropped.

17.

Keep the packing material in case the equipment should ever need to be shipped.

Compliance Information

VIVIDtouch hereby declares that the Products’ Mo del Numbers:

VTS-4600, VTS-5500, VTS-6500

Conform with the provisions of:

•

FCC: FCC CFR Title 47 Part 15 Subpart B Class A, CISPR 22:2008

•

ICES-003 Issue 5: 2012 Class A (For Canada )

• CE: EN 55022: 2010 + AC: 2011

• EN 55024: 2010

• EN 61000-3-2: 2006 + A2: 2009

• EN 61000-3-3: 2008

• cTUVus: UL 60950-1:2007

• CB: IEC 60950-1: 2005 + A1

•

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC

Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in

a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used

in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in

a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his

own expense..

DECLARATION OF CONFORMITY:

FCC PART 15:

CAN ICES-3 (A)/NMB-3(A)

The Product contains small amounts of tin, lead and / or mercury. Disposal of these materials maybe

regulated due to environmental considerations.

This symbol found on your product or on its packaging, indicates that this product should

not

be treated as household waste when you wish to dispose of it. Instead, it should be

handed over to an applicable collection point for the recycling of electric al and

electronic equipment. By ensuring this product is disposed of correctly, you will help

prevent potential negative consequences to the environment and human health, which

could

otherwise be caused by inappropriate disposal of this product. The recycling of

materials will help to conserve natural resources. This symbol is only valid in the European

Union. If you wish to discard this product, please contact your local authorities or dealer

and

ask for the correct method of disposal.

INDUSTRY CANADA (ICES-003):

PRODUCT DISPOSAL:

DISPOSAL OF OLD ELECTRICAL AND ELECTRONIC EQUIPMENT (Applicable throughout the European Union

and other European countries with separate collection programs)

Notes:

Table of Contents

Important Safety Instructions ............................................................................................................................... iii

Compliance Information ................................................................................................................................. iv

1.

Introduction ................................................................................................................................................. 1

About This Manual ............................................................................................................... 1

Target Audience ................................................................................................................ 1

Textual and Graphic Conventions ..................................................................................... 1

Using This Manual ................................................................................................................ 2

Description, Features and Benefits ............................................................................................... 3

Key Features and Benefits ...................................................................................................... 3

Parts List ....................................................................................................................................................... 3

2.

Controls and Functions .............................................................................................................................. 5

Display at a Glance ................................................................................................................. 5

Input Panel ............................................................................................................................. 7

Remote Control Unit .............................................................................................................................. 9

3.

Installation ....................................................................................................................................................... 11

Remote Control ..................................................................................................................... 11

Notes on Batteries ............................................................................................................ 11

Notes on Remote Control Operation .................................................................................. 11

Locking and Unlocking the Remote Control ............................................................................... 11

Quick Setup ............................................................................................................................... 12

Installation Considerations ...................................................................................................... 12

Ambient Light ............................................................................................................................ 12

Ambient Heat .................................................................................................................. 12

Ventilation ............................................................................................................................ 13

Mounting the Display ....................................................................................................................... 14

Connections to the Display .............................................................................................................. 14

Connecting Source Components to the Display ........................................................................ 16

Turning on the Power........................................................................................................................... 18

Changing the OSD Language .............................................................................................. 19

Enabling the Touch Screen ................................................................................................................ 19

Connecting the Touch Screen Controller Host Computer to the Display .................................... 19

Installing Touch Win Software ............................................................................................ 20

Touch Screen Configuration Instructions ................................................................................ 22

4.

Operation ....................................................................................................................................... 25

Using the On-Screen Menus .................................................................................................... 25

Video Settings .................................................................................................................. 27

Audio Settings .................................................................................................................. 32

Basic Settings ................................................................................................................... 33

Advanced Settings ........................................................................................................... 35

System ...................................................................................................................................... 36

5.

Maintenance and Troubleshooting ........................................................................................................ 37

Maintenance ............................................................................................................... 37

Troubleshooting ........................................................................................................................ 37

6.

External Control ........................................................................................................................................ 39

Serial Communications ................................................................................................................ 39

Command and Response Examples ............................................................................... 40

Serial Command List ................................................................................................................................ 40

Using Discrete IR Co des ......................................................................................................... 46

IR Command Protocol ....................................................................................................... 46

IR Control Co de List ................................................................................................................................. 47

7.

Specifications ................................................................................................................................ 49

Display Specifications ................................................................................................................. 49

Supported Timings ...................................................................................................................... 51

Overall Dimensions .......................................................................................................................... 53

INDEX........................................................................................................................................................ .............59

Appendix I: Moving and Carrying Notice………………………………………………………………………………….60

Appendix II: Installing a Wall Mount………………………………………………………………………………………..61

Appendix III: Wall Mount Safety Notes …………………………………………………………………………………….62

List of Figures

2-1. Display Rear/Side View ...................................................................................................................... 5

2-2. Display Input Panel .................................................................................................................... 7

2-3. Display Remote Control Unit ..................................................................................................................... 9

3-1. Ventilation Requirements for Enclosure Mounting ............................................................................... 13

3-2. RS-232 Control System Connection ................................................................................................. 15

3-3. IR Extender Connection ............................................................................................................ 16

3-4. DisplayPort Source Connection .................................................................................................. 16

3-5. HDMI and DVI-D Source Connections ...................................................................................... 17

3-6. RGBHV (VGA) Source Connections ......................................................................................... 18

3-7. Touch Screen Controller (USB) Connection .................................................................................. 19

4-1. OSD Menu Structure ...................................................................................................................... 26

4-2. Typical PLUGE Pattern for Adjusting Brightness ...............................................................................................

27

4-3. Typical Grey Bar Pattern for Adjusting Contrast................................................................................ 28

4-4. Typical Test Pattern for Adjusting Sharpness .....................................................................................

29

4-5. Typical Colour Bar Pattern for Adjusting Colour Saturation and Hue .................................................... 29

4-6. CIE 1931 Chromaticity Diagram .................................................................................................. 31

7-1. Overall Dimensions ............................................................................................................................ 53

Notes

[Type text]

Introduction

1.1

About This Manual

This Owner’s Manual describes how to install, set up and operate the VIVIDtouch Series LED

Display.

Throughout this manual, the VIVIDtouch Series LED Display is referred to as the “display”

Target Audience

The manufacturer has prepared this manual to help installers and end users get the most

out of the display.

The manufacturer has mad e every effort to ensure that this manual is accurate as of the date it was

printed.

However, because of ongoing product improvements and customer feedback, it may require

updating from

time to time.

Textual and Graphic Conventions

Text Conventions: The following conventions are used in this manual, in order to clarify the information

and

instructions provided:

•

Remote and built-in keypad button identifiers are set in upper-case bold type; for example, “Press EXIT to return

to the previous menu.”

•

Computer input ( commands you type) and output (responses that appear on-scree n) is shown in

monospace (fixed-width) type; for example: “To change the aspect ratio to Letterbox, type

07 00 02 41 53 50 03 08 <Enter>.”

•

All keys with functional names are initial-capped, set in bold type and enclosed in angle brackets.

These keys are the following: <Enter>, <Spacebar>, <Control>, <Esc> and <Tab>.

•

<Enter> indicates that you may press either the RETURN or ENTER key on your keyboard if it has both

keys.

In addition to these conventions, underlining, boldface and / or italics are occasionally used to highlight

important information, as in this example:

NOTE

A carriage return must be used after each command or string.

Graphic Conventions: These symbols appear in numerous places throughout the manual, to emphasize

points that you must keep in mind to avoid problems with your equipment or injury:

TIP

TIPS highlight time saving short cuts and helpful guidelines for using certain features.

NOTE

NOTES emphasize text with unusual importance or special significance. They also

provide supplemental information.

CAUTION

CAUTIONS alert users that a given action or omitted action can degrade

performance or cause a malfunction.

WARNING

WARNINGS app ear when a given action or omitted action can result in da mage to

the equipment, or possible non-fatal injury to the user.

DANGER!

DANGER app ears when a given action can cause severe injury or death.

1.2

Using This Manual

Use the following tab le to locate the specific information you need in this manual.

If you need...

... Turn to page:

General information about the VIVIDtouch Series LED Display

3

Installation instructions

11

First-time configuration instructions

19

Advanced configuration instructions

35

Trouble shooting tips

37

Product specifications

49

1.3

Description, Features and Benefits

The VIVIDtouch Series LED Display represents the cutting edge of direct-view LCD technology.

They combine ultra-high resolution and unparalleled image quality with configurable I/ O in a

large-

format display for a wide range of digital signage and control-room applications.

Key Features and Benefits

The display offers these key features and benefits:

•

Full-HD Native Resolution: 1920 x 1080 (16:9 Native Aspect Ratio)

•

Ultra-wide 178-degree Viewing Angle

•

DisplayPort 1.1a, HDMI and DVI Inputs with High-bandwidth Digital Content Protection (HDCP), VGA & RS232

connections

•

Edge LED Backlight with active ambient light sensor to adjust backlight automatic ally

•

Touch Capability:

•

Precise, highly responsive touch technology

•

High touch sensitivity – no pressure required

•

Any touch: finger, gloved hand or pointer

•

Calibrated easily by software tools as attached t

•

Windows 7/8 com pliant

•

One USB cable for easy Plug-and-Play operation Sup ports landscape and portrait orientations

Parts List

Your display is shipped with the following items. If any items are missing or damaged, please contact your

dealer or Customer Service.

•

VIVIDtouch Series LED Display

•

Remote Control Unit and batteries

•

AC Power Cord

•

Touch Stylus

•

IR Extender Cab le

•

Quick Start Guide

•

USB Key – VCOM &Multi-Touch Drivers & User Manual

•

USB Cable

•

VGA Cable

•

HDMI Cable

Notes:

Controls and Functions

2.1 Display at a Glance

Figure 2-1 shows the key display components, and the paragraphs that follow describe them.

Figure 2-1. Display Rear/ Side View

1.

MAIN POWER SWITCH

Connects or disconnects the display panel from the AC power source.

2.

STATUS LED

Lights orange to indicate that the display is in standby mode; blinks orange if no input signal is

present; off

if the main power switch is set to off.

1

2

3

1

SOUR

CE

ME NU /

EXI T

3.

KEYPAD

You can use the keypad instead of the remote control unit to operate the

on-

screen display (OSD) controls. The keypad operates as follows:

On/ Standby (

)

Press once to toggle from standby mode to on mode. Press it again to return to

standby

mode.

SOURCE

To select a source, press the SOURCE button repeatedly (with no menus visible

on-

screen).

When a menu is visible on-screen, this button operates identic ally to the

right-arrow (or ENTER) button on the display remote control unit.

When a menu is visible on-screen, this button operates identic ally to the

left-

arrow button on the display remote control unit.

/

When a menu is visible on-screen, these buttons operate identic ally to the up-

and

down-arrow buttons on the display remote control unit.

MENU/ EXIT

Press this butt on to access the on-screen display (OSD) controls, or to exit the

current menu and return to the previous one.

SOURCE

MENU/EXIT

2.2

Input Panel

Figure 2-2 shows the display input panel.

Figure 2-2. Display Input Panel

1.

Power Input (100 to 240 VAC)

Connect the display to power here.

2.

USB

A standard, Type B USB port for connecting the Multi-Touch Controller host computer to the display.

3.

RS232C In

A female, 9-pin D-sub connector for interfacing with a PC or home theatre automation/control

system.

4.

DisplayPort

DisplayPort 1.1a and DisplayPort-HDCP 1.1 compliant, SD/HD input for connecting SDTV, EDTV or

HDTV

component video sources.

1

2

3

4

5

8

6

7

9

10

5.

HDMI

HDCP-compliant digital video input for connecting HDMI or DVI sources.

6.

DVI-D In (HDCP-compliant)

VESA-standard digital video input from a personal computer, or digital video from a DVD player or

HD

set-top box.

7.

VGA In (15-pin D-Sub)

For connecting components that have RGB or component output jacks such as a personal

computer or external DTV decoder (a break-out c able is needed for BNC-type connection).

8.

PC Audio In

Connect the audio output from a personal computer here.

9.

IR Extender

Connect the IR Extender c ab le provided with the display to this input.

10.

Audio Out

For connecting external, powered speakers or an external audio receiver/ amplifier.

2.3 Remote Control Unit

Figure 2-3 shows the display remote control, and Tab le 2-1 describes its functionality.

Figure 2-3. Display Remote Control Unit

Table 2-1. Remote Control Button Descriptions

Label

Description

1

INFO

Provides source and resolution information

2

Turns the monitor on and off

3

VGA

Selects the PC RGB source

DVI

Selects the PC DVI source

HDMI1

Selects the HDMI source

HDMI2

Selects the HDMI source

DISPLAYPORT

Selects the DISPLAYPORT source

4

MENU

Opens the monitor’s on-screen menu system.

When the menu system is already open, pressing this butt on will select the

previous submenu

Navigates through submenus and settings

5

ENTER

Selects highlighted menu choices

6

EXIT

Closes the menu system

7

MUTE

Turns off the sound

BRIGHT

Adjusts the brightness

CONTRAST

Adjusts the contrast

AUTO

Auto adjustment of VGA source

SOURCE

Selects each source, in sequence

VOLUME -

Decreases the sound volume

VOLUME +

Increases the sound volume

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