Pitney Bowes AddressRight™ 100, 200, 300 Envelope Printer Series Operator Guide

Shipping & Mailing

Printing

W985/W986 Stacker

with W863/W864

Dryer

for use with AddressRight™ Printers and W360

Tabber

Operator Guide

US English Edition

SV62019 Rev. C

August 29, 2019

retrieval system of any type or transmitted by any means, electronically or mechanically, without the

express written permission of Pitney Bowes.

The use of this information by the recipient or others for purposes other than the training of customers on

Pitney Bowes equipment may constitute an infringement of intellectual property rights of Pitney Bowes,

and Pitney Bowes assumes no responsibility for any such use of the information.

We have made every reasonable effort to ensure the accuracy and usefulness of this manual. However,

we cannot assume responsibility for errors or omissions or liability for the misuse or misapplication of our

products.

Except as provided in writing, duly signed by an officer of Pitney Bowes, no license either express or

implied, under any Pitney Bowes or third party’s patent, copyright or other intellectual property rights is

granted by providing this information.

1 - Safety

Lithium Ion Battery 6

Important Safety and Compliance Information 6

Other Informational Cautions 9

2 - Stacker Controls and

Indicators

Operator Panel 11

Conveyor Deck 12

Connector and Side Panels 14

Optional Stand for Power Stacker 16

3 - Stacker Specifications

Technical Specifications 18

Materials Specifications 18

4 - Stacker Adjustments

Adjust Stacker Height and Printer Distance 20

Adjust Input Media Stop 23

Adjust Material Hold-Downs 25

Adjust "Stack Full" Sensor 26

Adjust Material Ramp 28

5 - Stacker Maintenance

Stacker Cleaning 32

Stacker Fuse Replacement 32

6 - Stacker Troubleshooting

Stacker Troubleshooting 34

7 - Optional W863/W864 Ink Dryer

Controls and Indicators 36

Technical Specifications 37

Operation 37

Job Setup 38

Cleaning 40

Jams 40

Fuse Replacement 40

Troubleshooting 41

8 - Attaching Stacker to a W360

Tabber

Attaching the Stacker to a W360 Tabber 44

9 - Adjustment Charts

Adjust Material Ramp Angle 48

Table of Contents

Pitney Bowes Operator Guide August 2019 3

Adjust Media Stop on Material Ramp 50

Adjust Stacker Height and Distance: Super

Draft and Draft Mode 52

Adjust Stacker Height and Distance: Letter

Mode 54

Adjust Stacker Height and Distance: Executive

Mode 56

Pitney Bowes Operator Guide August 2019 4

1 - Safety

In this section

Lithium Ion Battery 6

Important Safety and Compliance Information 6

Other Informational Cautions 9

Lithium Ion Battery

This product contains a lithium ion battery. The battery must be recycled or disposed of properly. If you

are leasing this product, you must return it to Pitney Bowes. Alternatively, contact your local waste

disposal or recycle facility for instructions on how to dispose of it properly.

Important Safety and Compliance Information

Important Safety Notes

Follow the normal safety precautions for all office equipment.

l Please read all instructions before you attempt to operate the system. Save these instructions for

future use.

l Use only Pitney Bowes approved supplies, in particular aerosol dusters. Improper storage and use

of aerosol dusters or flammable aerosol dusters can cause an explosive-like condition that could

result in personal injury and/or property damage. Never use aerosol dusters labeled flammable

and always read instructions and safety precautions on the duster label.

The primary power for the unit is provided by a power cord

l Use the power cord supplied with the machine and plug it into a properly grounded wall outlet

that's located near the machine and easily accessible. Failure to properly ground the machine can

result in severe personal injury and/or fire.

l The power cord wall plug is the primary means of disconnecting the machine from the AC supply.

The unit is on whenever it is plugged into a live receptacle (and the switch in the back of the unit is

in the ON position), even though the operator display may be blank.

l Place the mailing machine base close to an easily accessible wall outlet. DO NOT use a wall outlet

controlled by a wall switch or one that is shared with other equipment.

l Do not use an adapter plug on the line cord or wall outlet.

l Do not remove the ground pin from the line cord.

l Make sure the area in front of the wall outlet into which the machine is plugged is free from

obstruction.

l DO NOT route the power cord over sharp edges or trap it between pieces of furniture. Make sure

there is no strain on the power cord

Safety

Pitney Bowes Operator Guide August 2019 6

DC power for network connectivity functions is provided by an external

AC/DC power adapter

l Use only the AC/DC power adapter provided with this equipment. Third-party adapters may

damage the equipment.

l Plug the adapter into a wall outlet.

l DO NOT use a wall outlet controlled by a wall switch or one that is shared with other equipment.

l Do not wrap the adapter cable over sharp edges or trapped between furniture.

l Be certain the area in front of the wall outlet into which the AC adapter is connected is free from

obstruction.

l To reduce the risk of fire or electrical shock, DO NOT attempt to remove covers or disassemble the

control panel or its base. The cabinet encloses hazardous parts. If you should drop or otherwise

damage the unit, call Pitney Bowes.

l Use only Pitney Bowes approved ink, tape sheets, and cleaners. To obtain Material Safety Data

Sheets (MSDS) for OSHA requirements, please go to www.pb.com/msds. When prompted, enter

the product name, manufacturer, the Pitney Bowes MSDS Number, or reorder number of the item

you are interested in.

l Keep fingers, long hair, jewelry and loose clothing away from moving parts at all times.

l Avoid touching moving parts or materials while the machine is in use. Before clearing a stall (jam),

be sure machine mechanisms come to a complete stop.

l To prevent overheating, do not cover vent openings.

l When removing stalled material, avoid using too much force to protect against minor personal

injury and damage to the equipment.

l Use the equipment only for its intended purpose.

l Always follow the specific occupational safety and health standards prescribed for your workplace.

Warning! Caution: In case of an ink spill, leaking ink or excessive ink

accumulation, immediately disconnect the power cord from the wall plug and

contact Pitney Bowes. All inquiries can be done by calling 1-800 522-0020 and

following the telephone prompts. Customer Service Representatives are available

Monday through Friday, 8:00 AM - 8:00 PM ET.

Model: W985/W986 Stacker with W863/W864 Dryer (Product Code PRZ0)

Power Requirements: 100-240 VAC, 50/60Hz. 1.0A

Operating Temperature: 40 °F (4°C) to 108°F (42°C )

Safety

Pitney Bowes Operator Guide August 2019 7

Sound Level: Machine noise is less than 70dba in accordance with EN ISO 7779, and ANSI 12.10.

Declaration of Conformity According to FCC Rules Part 2 , Paragraph

2.1077

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1) this device may not cause harmful interference, and (2) this device must accept any interference

received, including interference that may cause undesired operation. Responsible party: Pitney Bowes,

3001 Summer Street, Stamford, CT 06926.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant

to part 15 of the FCC rules. These limits are designed to provide reasonable protection against

interference in a residential installation. This equipment generates, uses, and can radiate radio frequency

energy and, if not installed and used in accordance with the instruction manual, may cause interference

to radio communications. However, there is no guarantee that interference will not occur in a particular

installation. If this equipment does cause interference to radio or television reception, which can be

determined by turning the equipment off and on, the user is encouraged to try to correct the interference

by one or more of the following measures:

l Reorient or relocate the receiving antenna

l Increase the separation between the equipment and receiver

l Connect the equipment into an outlet on a circuit different from that to which the receiver is

connected

l Consult the dealer or an experienced radio/TV technician for help

Warning! Caution:

Changes or modifications to this equipment not expressly approved by the party

responsible for compliance could void the user’s authority to operate the equipment.

Shielded I/O and USB cables must be used with this equipment to ensure

compliance with the limits. Use of unshielded cables is prohibited.

This equipment contains the following FCC approved radio frequency transmitters:

l FCC ID: PY313200234

l FCC ID: VPYLB1GC

l FCC ID: YH57DTB44

Safety

Pitney Bowes Operator Guide August 2019 8

This device and its antennas must not be co-located or operating in conjunction with any other antenna or

transmitter.

Note for California Customers Only

Batteries in this product contain perchlorate material. California requires perchlorate-containing products

to be accompanied by the following notice: Perchlorate Material - special handling may apply. See:

http://www.dtsc.ca.gov/hazardouswaste/perchlorate/

Servicing

This equipment is not intended to be serviceable. Please refer to the warranty information if problems

occur. Failed units will be returned to the Pitney Bowes U.S. Service Center. For reference purposes,

the Pitney Bowes U.S. Service Center contact address is: Pitney Bowes Inc., 3001 Summer Street,

Stamford, CT, 06926. All inquiries can be done by calling 1-800-522-0020 and following the telephone

prompts. Customer Service Representatives are available Monday through Friday, 8:00 AM - 8:00 PM

ET

Other Informational Cautions

NOTES:

l Always follow the specific occupational safety and health standards for your workplace.

l Avoid using wall outlets that are controlled by wall switches, or shared with other equipment. If a

wall outlet controlled by a wall switch is used, mail could be interrupted if the printer is plugged in

when the wall switch is used to turn power off.

Warning! THIS EQUIPMENT MUST BE EARTHED. The socket outlet should be

near to the equipment and should be easily accessible.

Safety

Pitney Bowes Operator Guide August 2019 9

2 - Stacker Controls

and Indicators

In this section

Operator Panel 11

Conveyor Deck 12

Connector and Side Panels 14

Optional Stand for Power Stacker 16

Operator Panel

1. Power Switch - This is a rocker switch with indicator light. Press the top in to turn the Stacker on.

Press the bottom in to it turn off.

2. Speed Adjustment Knob - This speed adjustment allows the proper amount of spacing between

mail pieces so they do not overlap. Turn clockwise to increase speed and counterclockwise to

decrease speed. Using the proper speed the reduces the possibility of ink smudging of the printed

address. Refer to the Appendix to help you determine this value if necessary.

3. Auto/Manual Switch - there are two modes:

l Auto mode (switch is up) - Stacker operation is controlled by the printer. In this mode, the

Stacker belts move when the printer is feeding mail pieces. If the printer is out of paper, has a

jam or tray break, it stops the Stacker. If the Stacker is full, the printer and Stacker both stop.

NOTE: When power is switched to the On position and Auto mode is selected, the Stacker will

not run until the printer operation begins.

l Manual mode (switch is down) - the Stacker runs constantly (independent of the printer).

4. Stacker Full Light - This LED flashes when the Stacker ramp is full, based on the setting of the

"stack full" sensor. Lift the hold down assembly to clear the material, and then lower it to resume

operation.

Stacker Controls and Indicators

Pitney Bowes Operator Guide August 2019 11

Conveyor Deck

Stacker Controls and Indicators

Pitney Bowes Operator Guide August 2019 12

1. Input Media Stop - This plate is adjusted so that mail pieces from the printer hit this stop and drop

flat onto the conveyor belt. The height adjustment handles materials of varying thicknesses.

2. Hold Down Assembly - These springs and rollers are adjusted to keep the mail pieces in contact

with the conveyor belts.

3. Material Ramp Media Stop - This stop is adjusted to retain media at the end of the Stacker.

4. Material Ramp - The angle of this ramp can be adjusted to accommodate various widths of

material when stacking.

5. "Stack Full" Sensor - This sensor is adjusted so that the mail pieces stack in an orderly sequence

for retaining presort order and it stops the printer when the Stacker is full.

Stacker Controls and Indicators

Pitney Bowes Operator Guide August 2019 13

Connector and Side Panels

The illustrations above show the Stacker connectors and fuses.

1. Trip Sensor connector - This is where the cable from the "stack full" sensor is connected. This

activates when the Stacker is full.

2. Printer Interface connector - This is where the interface cable coming from the printer is

connected.

Stacker Controls and Indicators

Pitney Bowes Operator Guide August 2019 14

3. Circuit Breaker - If pieces jam in the Stacker, the circuit breaker causes the Stacker to power off

automatically. After the jam is cleared, you must press the circuit breaker switch to reset the

Stacker before you can resume operation.

4. Fuses - Two 1.6 Amp Slo Blow 250 VAC fuses.

5. Dryer Outlet - This is a convenience outlet to be used with the optional Ink Dryer.

6. Power Inlet - This is where the input power cord is connected for the Stacker.

Warning! The Dryer with Stacker combination draws a substantial amount of

power. Note the wattages of other appliances you plug into the same outlet or

branch circuit and compare that with the rating of the outlet or branch circuit to avoid

overloading your electrical system.

Stacker Controls and Indicators

Pitney Bowes Operator Guide August 2019 15

Optional Stand for Power Stacker

The illustration above shows the location of these stand components.

1. Height Adjustment Knob - used to adjust the height of the Stacker so it can be aligned with your

printer or to operator level.

2. Casters (in circles above) - allows for easier movement of Stacker. Two are locking casters for

holding the Stacker in place.

Stacker Controls and Indicators

Pitney Bowes Operator Guide August 2019 16

3 - Stacker

Specifications

In this section

Technical Specifications 18

Materials Specifications 18

Technical Specifications

Input Power: W985 - 120 VAC, 60 Hz 12.0 A.

W986 - 220-240 VAC, 50 Hz, 7.0 A.

Fuses: Two 1.6 A Slo Blow 250 VAC

Dimensions: Conveyor/Stacker:

Height: 9” (230mm)

Width: 15” (380mm)

Length: 70” (1780mm) Weight: 58 lbs. (26.3kg) Stacker Stand:

Height: 30” (760mm) max.; 24” (610mm) min. Width: 15” (380mm)

Length: 36” (914mm) Weight: 20 lbs. (9kg)

Operational Conditions: Temperature: 55° - 95°F (13° - 35° C)

Humidity: 8% - 80%

Materials Specifications

The following media meet all the defined quality and performance requirements of the Stacker. These

specifications apply to all styles of media (flats, envelopes, catalogs, etc.). All media may be stuffed,

unstuffed, sealed or unsealed, as long as the dimensional limits are within specified ranges.

Papers: White Wove, Bond Paper, Tyvec*, Recycled Paper, Newsprint*, Coated Paper, Card Stock, Brown Kraft,

Manila and Perforations.

*Cannot be used in Executive print mode without fast dry ink

Thickness: .004” (0.1mm) 0 to .500” (12.7mm)

Weight: Flat sheets, half fold or C-fold: 16 lbs. (60gsm) to 24 lbs. (90gsm)

Envelopes: 16 lbs. (60gsm) to 32 lbs.(120gsm)

Size: From 3.5 (89mm) x 5” (127mm) to 10" (254mm ) x 13” (330mm)

Stacker Specifications

Pitney Bowes Operator Guide August 2019 18

4 - Stacker Adjustments

In this section

Adjust Stacker Height and Printer Distance 20

Adjust Input Media Stop 23

Adjust Material Hold-Downs 25

Adjust "Stack Full" Sensor 26

Adjust Material Ramp 28

You will be required to check and make the following adjustments when you create a new job or change

from one job to another job.

Adjust Stacker Height and Printer Distance

Operation

To adjust the height:

1. Hold the Stacker steady with upright pressure and loosen the adjustment knob [1].

Caution: The Stacker deck may rapidly drop to its lowest height when you loosen

the Stacker height adjustment knob.

Stacker Adjustments

Pitney Bowes Operator Guide August 2019 20

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