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EMG5324-D10A
Wireless N GbE VoIP IAD with USB
IMPORTANT!
READ CAREFULLY
BEFORE USE.
KEEP THIS GUIDE
FOR FUTURE
REFERENCE.
Copyright © 2012
ZyXEL Communications Corporation
Version 3.00
Edition 1, 4/2012
Default Login Details
LAN IP
Address
https://192.168.1.1
User
Name
Admin account: admin
User account: user
Password Admin password: 1234
User password: 1234
EMG5324-D10A User’s Guide2
IMPORTANT!
READ CAREFULLY BEFORE USE.
KEEP THIS GUIDE FOR FUTURE REFERENCE.
Graphics in this book may differ slightly from the product due to differences in operating systems,
operating system versions, or if you installed updated firmware/software for your device. Every
effort has been made to ensure that the information in this manual is accurate.
Related Documentation
•Quick Start Guide
The Quick Start Guid shows how to connect the EMG5324-D10A and access the Web
Configurator. It information on setting up and configuring the EMG5324-D10A.
Contents Overview
EMG5324-D10A User’s Guide
3
Contents Overview
User’s Guide .......................................................................................................................................15
Introduction .............................................................................................................................................17
Introducing the Web Configurator ...........................................................................................................23
Tutorials ..................................................................................................................................................31
Technical Reference ..........................................................................................................................73
Connection Status and System Info ........................................................................................................75
Broadband ...............................................................................................................................................81
Wireless ..................................................................................................................................................95
Home Networking ..................................................................................................................................121
Routing ..................................................................................................................................................145
Quality of Service (QoS) .......................................................................................................................149
Network Address Translation (NAT) ......................................................................................................161
DNS Route ............................................................................................................................................171
Interface Group .....................................................................................................................................175
Firewall ..................................................................................................................................................177
MAC Filter .............................................................................................................................................185
Parental Control ....................................................................................................................................187
Certificates ............................................................................................................................................191
VPN .......................................................................................................................................................201
VoIP .......................................................................................................................................................221
Logs .....................................................................................................................................................243
Traffic Status .........................................................................................................................................247
User Account .........................................................................................................................................253
Remote MGMT ......................................................................................................................................255
The SNMP Screen ................................................................................................................................257
System ..................................................................................................................................................259
Time Setting ..........................................................................................................................................261
Log Setting ...........................................................................................................................................263
Firmware Upgrade ................................................................................................................................265
Backup/Restore .....................................................................................................................................267
Diagnostic .............................................................................................................................................271
Troubleshooting ....................................................................................................................................273
Wall-mounting Instructions ....................................................................................................................281
Contents Overview
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Table of Contents
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Table of Contents
Contents Overview ..............................................................................................................................3
Table of Contents .................................................................................................................................5
Part I: User’s Guide .........................................................................................15
Chapter 1
Introduction.........................................................................................................................................17
1.1 Overview ...........................................................................................................................................17
1.2 Applications for the Device ................................................................................................................17
1.2.1 Internet Access ........................................................................................................................17
1.2.2 VoIP Features ..........................................................................................................................18
1.2.3 Wireless Connection ................................................................................................................18
1.3 The WLAN Button .............................................................................................................................18
1.4 Ways to Manage the Device .............................................................................................................20
1.5 Good Habits for Managing the Device ..............................................................................................20
1.6 LEDs (Lights) ....................................................................................................................................20
1.7 The RESET Button ............................................................................................................................22
Chapter 2
Introducing the Web Configurator ....................................................................................................23
2.1 Overview ...........................................................................................................................................23
2.1.1 Accessing the Web Configurator .............................................................................................23
2.2 The Web Configurator Layout ...........................................................................................................25
2.2.1 Title Bar ...................................................................................................................................25
2.2.2 Main Window ...........................................................................................................................26
2.2.3 Navigation Panel .....................................................................................................................26
Chapter 3
Tutorials...............................................................................................................................................31
3.1 Overview ...........................................................................................................................................31
3.2 How to Set up a Wireless Network ....................................................................................................31
3.2.1 Example Parameters ...............................................................................................................31
3.2.2 Configuring the AP ..................................................................................................................32
3.2.3 Configuring the Wireless Client ...............................................................................................33
3.3 Setting Up NAT Port Forwarding .......................................................................................................38
3.4 How to Make a VoIP Call ..................................................................................................................39
3.4.1 VoIP Calls With a Registered SIP Account ..............................................................................40
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3.5 Using the File Sharing Feature .........................................................................................................42
3.5.1 Set Up File Sharing .................................................................................................................43
3.5.2 Access Your Shared Files From a Computer ..........................................................................44
3.6 Using the Media Server Feature ......................................................................................................44
3.6.1 Configuring the Device ............................................................................................................45
3.6.2 Using Windows Media Player ..................................................................................................45
3.6.3 Using a Digital Media Adapter .................................................................................................48
3.7 Using the Print Server Feature ..........................................................................................................50
3.8 Configuring the MAC Address Filter ..................................................................................................65
3.9 Configuring Static Route for Routing to Another Network .................................................................66
3.10 Configuring QoS Queue and Class Setup ......................................................................................68
3.11 Access the Device Using DDNS .....................................................................................................71
3.11.1 Registering a DDNS Account on www.dyndns.org ................................................................72
3.11.2 Configuring DDNS on Your Device ........................................................................................72
3.11.3 Testing the DDNS Setting ......................................................................................................72
Part II: Technical Reference............................................................................73
Chapter 4
Connection Status and System Info .................................................................................................75
4.1 Overview ...........................................................................................................................................75
4.2 The Connection Status Screen .........................................................................................................75
4.3 The System Info Screen ....................................................................................................................77
Chapter 5
Broadband...........................................................................................................................................81
5.1 Overview ...........................................................................................................................................81
5.1.1 What You Can Do in this Chapter ............................................................................................82
5.1.2 What You Need to Know ..........................................................................................................82
5.1.3 Before You Begin .....................................................................................................................84
5.2 The Broadband Screen .....................................................................................................................84
5.2.1 Add/Edit Internet Connection ...................................................................................................85
5.3 The 3G Backup Screen .....................................................................................................................89
5.4 Technical Reference ..........................................................................................................................91
Chapter 6
Wireless...............................................................................................................................................95
6.1 Overview ...........................................................................................................................................95
6.1.1 What You Can Do in this Chapter ............................................................................................95
6.1.2 Wireless Network Overview .....................................................................................................95
6.1.3 Before You Begin .....................................................................................................................97
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6.2 The Wireless General Screen ..........................................................................................................97
6.2.1 No Security ..............................................................................................................................98
6.2.2 Basic (Static WEP/Shared WEP Encryption) ...........................................................................99
6.2.3 More Secure (WPA(2)-PSK) ..................................................................................................101
6.2.4 WPA(2) Authentication ...........................................................................................................102
6.3 The More AP Screen .......................................................................................................................103
6.3.1 Edit More AP .........................................................................................................................104
6.4 The WPS Screen ............................................................................................................................105
6.5 The WMM Screen ...........................................................................................................................107
6.6 Scheduling Screen .........................................................................................................................108
6.7 The Channel Status Screen ............................................................................................................109
6.8 Technical Reference ........................................................................................................................109
6.8.1 Additional Wireless Terms .....................................................................................................110
6.8.2 Wireless Security Overview ...................................................................................................110
6.8.3 Signal Problems ....................................................................................................................112
6.8.4 BSS .......................................................................................................................................113
6.8.5 WiFi Protected Setup (WPS) .................................................................................................113
Chapter 7
Home Networking.............................................................................................................................121
7.1 Overview .........................................................................................................................................121
7.1.1 What You Can Do in this Chapter ..........................................................................................121
7.1.2 What You Need To Know .......................................................................................................121
7.2 The LAN Setup Screen ...................................................................................................................124
7.3 The Static DHCP Screen .................................................................................................................125
7.3.1 Before You Begin ...................................................................................................................125
7.4 The UPnP Screen ...........................................................................................................................127
7.5 The File Sharing Screen .................................................................................................................127
7.5.1 Before You Begin ...................................................................................................................128
7.5.2 Add/Edit File Sharing .............................................................................................................129
7.6 The Media Server Screen ...............................................................................................................130
7.7 The Printer Server Screen ..............................................................................................................131
7.7.1 Before You Begin ...................................................................................................................131
7.8 Technical Reference ........................................................................................................................132
7.9 Installing UPnP in Windows Example .............................................................................................136
7.10 Using UPnP in Windows XP Example ..........................................................................................139
Chapter 8
Routing ..............................................................................................................................................145
8.1 Overview ........................................................................................................................................145
8.2 Configuring Static Route .................................................................................................................146
8.2.1 Add/Edit Static Route ...........................................................................................................147
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Chapter 9
Quality of Service (QoS)...................................................................................................................149
9.1 Overview .........................................................................................................................................149
9.1.1 What You Can Do in this Chapter ..........................................................................................149
9.1.2 What You Need to Know ........................................................................................................149
9.2 The QoS General Screen ...............................................................................................................150
9.3 The Queue Setup Screen ...............................................................................................................151
9.3.1 Add/Edit a QoS Queue .........................................................................................................152
9.4 The Class Setup Screen ...............................................................................................................153
9.4.1 Add/Edit QoS Class ..............................................................................................................155
9.5 The QoS Monitor Screen ...............................................................................................................158
9.6 QoS Technical Reference ...............................................................................................................159
9.6.1 IEEE 802.1Q Tag ...................................................................................................................159
9.6.2 IP Precedence .......................................................................................................................160
9.6.3 DiffServ ..................................................................................................................................160
Chapter 10
Network Address Translation (NAT)................................................................................................161
10.1 Overview ......................................................................................................................................161
10.1.1 What You Can Do in this Chapter ........................................................................................161
10.1.2 What You Need To Know .....................................................................................................161
10.2 The Port Forwarding Screen ........................................................................................................162
10.2.1 The Port Forwarding Screen ...............................................................................................163
10.2.2 The Port Forwarding Edit Screen ........................................................................................164
10.3 The DMZ Screen ...........................................................................................................................165
10.4 The Sessions Screen ....................................................................................................................165
10.5 The Address Mapping Screen .......................................................................................................166
10.5.1 Add/Edit Address Mapping Rule ..........................................................................................167
10.6 The ALG Screen ...........................................................................................................................168
10.7 Technical Reference ......................................................................................................................168
10.7.1 NAT Definitions ....................................................................................................................168
10.7.2 What NAT Does ...................................................................................................................169
10.7.3 How NAT Works ..................................................................................................................169
Chapter 11
DNS Route.........................................................................................................................................171
11.1 Overview .......................................................................................................................................171
11.2 The DNS Route Screen .................................................................................................................172
11.2.1 Add/Edit DNS Route Edit ....................................................................................................172
Chapter 12
Interface Group.................................................................................................................................175
12.1 Overview .......................................................................................................................................175
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12.2 The Interface Group Screen ..........................................................................................................175
12.2.1 Interface Group Configuration .............................................................................................176
Chapter 13
Firewall ..............................................................................................................................................177
13.1 Overview .......................................................................................................................................177
13.1.1 What You Can Do in this Chapter ........................................................................................177
13.1.2 What You Need to Know ......................................................................................................178
13.2 The General Screen .....................................................................................................................178
13.3 The Services Screen .....................................................................................................................179
13.3.1 Add/Edit a Service ..............................................................................................................180
13.4 The Access Control Screen ..........................................................................................................181
13.4.1 Add/Edit an ACL Rule ........................................................................................................182
13.5 The DoS Screen ............................................................................................................................183
13.6 Firewall Technical Reference ........................................................................................................183
13.6.1 Guidelines For Enhancing Security With Your Firewall .......................................................184
13.6.2 Security Considerations .......................................................................................................184
Chapter 14
MAC Filter..........................................................................................................................................185
14.1 Overview .......................................................................................................................................185
14.1.1 What You Need to Know ......................................................................................................185
14.2 The MAC Filter Screen ..................................................................................................................185
Chapter 15
Parental Control................................................................................................................................187
15.1 Overview .......................................................................................................................................187
15.2 The Parental Control Screen .........................................................................................................187
15.2.1 Add/Edit a Parental Control Rule .........................................................................................188
Chapter 16
Certificates........................................................................................................................................191
16.1 Overview .......................................................................................................................................191
16.1.1 What You Can Do in this Chapter ........................................................................................191
16.1.2 What You Need to Know ......................................................................................................191
16.1.3 Verifying a Certificate ...........................................................................................................192
16.2 Local Certificates ...........................................................................................................................193
16.3 Trusted CA ..................................................................................................................................195
16.4 Trusted CA Import .......................................................................................................................195
16.5 View Certificate .............................................................................................................................196
16.6 VPN Certificates ............................................................................................................................197
16.6.1 Import Certificate .................................................................................................................198
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Chapter 17
VPN ....................................................................................................................................................201
17.1 Overview .......................................................................................................................................201
17.1.1 What You Can Do in the VPN Screens ................................................................................201
17.1.2 What You Need to Know About IPSec VPN ........................................................................201
17.1.3 Before You Begin .................................................................................................................203
17.2 VPN Setup Screen .......................................................................................................................203
17.3 The VPN Edit Screen ...................................................................................................................205
17.4 Configuring Advanced Settings ....................................................................................................208
17.5 Viewing SA Monitor ......................................................................................................................210
17.6 IPSec VPN Technical Reference ...................................................................................................210
17.6.1 IPSec Architecture ...............................................................................................................211
17.6.2 IPSec and NAT ....................................................................................................................211
17.6.3 VPN, NAT, and NAT Traversal .............................................................................................212
17.6.4 Encapsulation ......................................................................................................................213
17.6.5 IKE Phases .........................................................................................................................214
17.6.6 Negotiation Mode ................................................................................................................215
17.6.7 Remote DNS Server ............................................................................................................215
17.6.8 ID Type and Content ............................................................................................................216
17.6.9 Pre-Shared Key ...................................................................................................................217
17.6.10 Diffie-Hellman (DH) Key Groups ........................................................................................217
17.6.11 Telecommuter VPN/IPSec Examples .................................................................................217
Chapter 18
VoIP....................................................................................................................................................221
18.1 Overview .......................................................................................................................................221
18.1.1 What You Can Do in this Chapter ........................................................................................221
18.1.2 What You Need to Know ......................................................................................................221
18.1.3 Before You Begin .................................................................................................................222
18.2 The SIP Service Provider Screen ................................................................................................223
18.3 The SIP Account Screen ...............................................................................................................226
18.3.1 Add/Edit SIP Account ..........................................................................................................227
18.4 Multiple SIP Accounts ...................................................................................................................229
18.5 Phone Screen ..............................................................................................................................230
18.5.1 Edit Phone Device ...............................................................................................................230
18.6 The Phone Region Screen ............................................................................................................231
18.7 The Call Rule Screen ....................................................................................................................232
18.8 Technical Reference ......................................................................................................................233
18.8.1 VoIP .....................................................................................................................................233
18.8.2 SIP ......................................................................................................................................233
18.8.3 Quality of Service (QoS) ......................................................................................................238
18.8.4 Phone Services Overview ...................................................................................................239
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Chapter 19
Logs ..................................................................................................................................................243
19.1 Overview ......................................................................................................................................243
19.1.1 What You Can Do in this Chapter ........................................................................................243
19.1.2 What You Need To Know .....................................................................................................243
19.2 The System Log Screen ................................................................................................................244
19.3 The Phone Log Screen .................................................................................................................245
19.4 The VoIP Call History Screen ........................................................................................................245
Chapter 20
Traffic Status.....................................................................................................................................247
20.1 Overview .......................................................................................................................................247
20.1.1 What You Can Do in this Chapter ........................................................................................247
20.2 The WAN Status Screen ...............................................................................................................247
20.3 The LAN Status Screen .................................................................................................................248
20.4 The NAT Status Screen .................................................................................................................249
20.5 The 3G Backup Status Screen ......................................................................................................250
20.6 The VoIP Status Screen ................................................................................................................251
Chapter 21
User Account ....................................................................................................................................253
21.1 Overview .......................................................................................................................................253
21.2 The User Account Screen .............................................................................................................253
Chapter 22
Remote MGMT...................................................................................................................................255
22.1 Overview .......................................................................................................................................255
22.1.1 What You Need to Know ......................................................................................................255
22.2 The Remote MGMT Screen ..........................................................................................................256
Chapter 23
The SNMP Screen.............................................................................................................................257
Chapter 24
System...............................................................................................................................................259
24.1 Overview .......................................................................................................................................259
24.1.1 What You Need to Know ......................................................................................................259
24.2 The System Screen .......................................................................................................................259
Chapter 25
Time Setting ......................................................................................................................................261
25.1 Overview .......................................................................................................................................261
25.2 The Time Setting Screen .............................................................................................................261
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Chapter 26
Log Setting .......................................................................................................................................263
26.1 Overview ......................................................................................................................................263
26.2 The Log Setting Screen ................................................................................................................263
Chapter 27
Firmware Upgrade ............................................................................................................................265
27.1 Overview .......................................................................................................................................265
27.2 The Firmware Upgrade Screen .....................................................................................................265
Chapter 28
Backup/Restore ................................................................................................................................267
28.1 Overview .......................................................................................................................................267
28.2 The Backup/Restore Screen .........................................................................................................267
28.3 The Reboot Screen .......................................................................................................................269
Chapter 29
Diagnostic .........................................................................................................................................271
29.1 Overview .......................................................................................................................................271
29.2 The Ping/TraceRoute Screen ........................................................................................................271
29.3 The DSL Line Screen ....................................................................................................................272
Chapter 30
Troubleshooting................................................................................................................................273
30.1 Overview .......................................................................................................................................273
30.2 Power, Hardware Connections, and LEDs ....................................................................................273
30.3 Device Access and Login ..............................................................................................................274
30.4 Internet Access .............................................................................................................................276
30.5 Wireless Internet Access ...............................................................................................................277
30.6 Phone Calls and VoIP ...................................................................................................................278
30.7 USB Device Connection ................................................................................................................279
30.8 UPnP .............................................................................................................................................279
Chapter 31
Wall-mounting Instructions .............................................................................................................281
Appendix A IP Addresses and Subnetting.......................................................................................283
Appendix B Setting Up Your Computer’s IP Address......................................................................293
Appendix C Pop-up Windows, JavaScript and Java Permissions...................................................323
Appendix D Wireless LANs..............................................................................................................333
Appendix E Common Services........................................................................................................353
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Appendix F IPv6...............................................................................................................................357
Appendix G Legal Information.........................................................................................................369
Index ..................................................................................................................................................373
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15
PART I
User’s Guide
16
EMG5324-D10A User’s Guide 17
CHAPTER 1
Introduction
1.1 Overview
The Device is an Ethernet integrated access device (IAD), which provides Voice over IP (VoIP)
communication capabilities to allow you to use a traditional analog telephone to make Internet
calls. By integrating all of these features, you are provided with ease of installation and high-speed,
shared Internet access. The Device is also a complete security solution with a robust firewall based
on Stateful Packet Inspection (SPI) technology and Denial of Service (DoS).
When the Device does not have power, only the phone connected to the
PHONE port 1 can be used for making calls. Ensure you know which
phone this is, so that in case of emergency you can make outgoing calls.
1.2 Applications for the Device
Here are some example uses for which the Device is well suited.
1.2.1 Internet Access
If you have another broadband modem or router available, you can connect the WAN port to the it.
This way, you can access the Internet via an Ethernet connection and still use the QoS, Firewall and
VoIP functions on the Device.
Computers can connect to the Device’s LAN ports (or wirelessly).
Figure 1 Device’s Internet Access Application
LAN
PPPoE
IPoE
WAN
Ethernet
Bridge
Chapter 1 Introduction
EMG5324-D10A User’s Guide
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1.2.2 VoIP Features
You can register 1 SIP (Session Initiation Protocol) profile (2 accounts for that profile) and use the
Device to make and receive VoIP telephone calls:
Figure 2 Device’s VoIP Application
The Device sends your call to a VoIP service provider’s SIP server which forwards your calls to
either VoIP or PSTN phones.
1.2.3 Wireless Connection
By default, the wireless LAN (WLAN) is enabled on the Device. Once Wireless is enabled, IEEE
802.11b/g/n compliant clients can wirelessly connect to the Device to access network resources.
You can set up a wireless network with WPS (WiFi Protected Setup) or manually add a client to your
wireless network.
Figure 3 Wireless Connection Application
1.3 The WLAN Button
You can use the WLAN ON/OFF button on top of the device to turn the wireless LAN on or off. You
can also use it to activate WPS in order to quickly set up a wireless network with strong security.
PSTN
LAN
WLAN
WAN
Chapter 1 Introduction
EMG5324-D10A User’s Guide
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Turn the Wireless LAN On or Off
1 Make sure the POWER LED is on (not blinking).
2 Press the WLAN ON/OFF button for one second and release it. The WLAN/WPS LED should change
from on to off or vice versa.
Activate WPS
1 Make sure the POWER LED is on (not blinking).
2 Press the WLAN ON/OFF button for more than five seconds and release it. Press the WPS button on
another WPS -enabled device within range of the Device. The WLAN/WPS LED should flash while
the Device sets up a WPS connection with the wireless device.
Note: You must activate WPS in the Device and in another wireless device within two
minutes of each other. See Chapter 6 on page 113 for more information.
Chapter 1 Introduction
EMG5324-D10A User’s Guide
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1.4 Ways to Manage the Device
Use any of the following methods to manage the Device.
• Web Configurator. This is recommended for everyday management of the Device using a
(supported) web browser.
• FTP for firmware upgrades and configuration backup/restore.
1.5 Good Habits for Managing the Device
Do the following things regularly to make the Device more secure and to manage the Device more
effectively.
• Change the password. Use a password that’s not easy to guess and that consists of different
types of characters, such as numbers and letters.
• Write down the password and put it in a safe place.
• Back up the configuration (and make sure you know how to restore it). Restoring an earlier
working configuration may be useful if the device becomes unstable or even crashes. If you
forget your password to access the Web Configurator, you will have to reset the Device to its
factory default settings. If you backed up an earlier configuration file, you would not have to
totally re-configure the Device. You could simply restore your last configuration. Keep in mind
that backing up a configuration file will not back up passwords used to set up PPPoE and VoIP.
Write down any information your ISP provides you.
1.6 LEDs (Lights)
The following graphic displays the labels of the LEDs.
Figure 4 LEDs on the Top of the Device
None of the LEDs are on if the Device is not receiving power.
Table 1 LED Descriptions
LED COLOR STATUS DESCRIPTION
USB1-2 Green On The Device recognizes a USB connection but there is no traffic.
Blinking The Device is sending/receiving data to /from the USB device
connected to it.
Off The Device does not detect a USB connection.
/
