ZyXEL P-2812HNU-51c User manual

www.zyxel.com

P-2812HNU-51c

Dual WAN VDSL2 IAD with 802.11n Wireless

ZyXEL Communications Corporation

Firmware Version 1.02

Edition 1, 06/2010

Default Login Details

IP Address 192.168.1.1

User Name Admin account: admin

User account: user

Password Admin account: 1234

User account: user

About This User's Guide

P-2812HNU-51c User’s Guide

3

About This User's Guide

Intended Audience

This manual is intended for people who want to configure the P-2812HNU-51c

using the web configurator.

Related Documentation

•Quick Start Guide

The Quick Start Guide is designed to help you get up and running right away. It

contains information on setting up your network and configuring for Internet

access.

• Support Disc

Refer to the included CD for support documents.

Documentation Feedback

Send your comments, questions or suggestions to: [email protected]

Thank you!

The Technical Writing Team, ZyXEL Communications Corp.,

6 Innovation Road II, Science-Based Industrial Park, Hsinchu, 30099, Taiwan.

Need More Help?

More help is available at www.zyxel.com.

About This User's Guide

P-2812HNU-51c User’s Guide

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• Download Library

Search for the latest product updates and documentation from this link. Read

the Tech Doc Overview to find out how to efficiently use the User Guide, Quick

Start Guide and Command Line Interface Reference Guide in order to better

understand how to use your product.

• Knowledge Base

If you have a specific question about your product, the answer may be here.

This is a collection of answers to previously asked questions about ZyXEL

products.

•Forum

This contains discussions on ZyXEL products. Learn from others who use ZyXEL

products and share your experiences as well.

Customer Support

Should problems arise that cannot be solved by the methods listed above, you

should contact your vendor. If you cannot contact your vendor, then contact a

ZyXEL office for the region in which you bought the device.

See http://www.zyxel.com/web/contact_us.php for contact information. Please

have the following information ready when you contact an office.

• Product model and serial number.

•Warranty Information.

• Date that you received your device.

• Brief description of the problem and the steps you took to solve it.

Document Conventions

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Document Conventions

Warnings and Notes

These are how warnings and notes are shown in this User’s Guide.

Warnings tell you about things that could harm you or your device.

Note: Notes tell you other important information (for example, other things you may

need to configure or helpful tips) or recommendations.

Syntax Conventions

• The P-2812HNU-51c may be referred to as the “P-2812HNU-51c”, the “device”,

the “system” or the “product” in this User’s Guide.

• Product labels, screen names, field labels and field choices are all in bold font.

• A key stroke is denoted by square brackets and uppercase text, for example,

[ENTER] means the “enter” or “return” key on your keyboard.

• “Enter” means for you to type one or more characters and then press the

[ENTER] key. “Select” or “choose” means for you to use one of the predefined

choices.

• A right angle bracket ( > ) within a screen name denotes a mouse click. For

example, Maintenance > Log > Log Setting means you first click

Maintenance in the navigation panel, then the Log sub menu and finally the

Log Setting tab to get to that screen.

• Units of measurement may denote the “metric” value or the “scientific” value.

For example, “k” for kilo may denote “1000” or “1024”, “M” for mega may

denote “1000000” or “1048576” and so on.

• “e.g.,” is a shorthand for “for instance”, and “i.e.,” means “that is” or “in other

words”.

Document Conventions

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6

Icons Used in Figures

Figures in this User’s Guide may use the following generic icons. The P-2812HNU-

51c icon is not an exact representation of your device.

P-2812HNU-51c Computer Notebook computer

Server DSLAM Firewall

Telephone Switch Router

Safety Warnings

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Safety Warnings

• Do NOT use this product near water, for example, in a wet basement or near a swimming

pool.

• Do NOT expose your device to dampness, dust or corrosive liquids.

• Do NOT store things on the device.

• Do NOT install, use, or service this device during a thunderstorm. There is a remote risk

of electric shock from lightning.

• Connect ONLY suitable accessories to the device.

• Do NOT open the device or unit. Opening or removing covers can expose you to

dangerous high voltage points or other risks. ONLY qualified service personnel should

service or disassemble this device. Please contact your vendor for further information.

• Make sure to connect the cables to the correct ports.

• Place connecting cables carefully so that no one will step on them or stumble over them.

• Always disconnect all cables from this device before servicing or disassembling.

• Use ONLY an appropriate power adaptor or cord for your device.

• Connect the power adaptor or cord to the right supply voltage (for example, 110V AC in

North America or 230V AC in Europe).

• Do NOT allow anything to rest on the power adaptor or cord and do NOT place the

product where anyone can walk on the power adaptor or cord.

• Do NOT use the device if the power adaptor or cord is damaged as it might cause

electrocution.

• If the power adaptor or cord is damaged, remove it from the device and the power

source.

• Do NOT attempt to repair the power adaptor or cord. Contact your local vendor to order a

new one.

• Do not use the device outside, and make sure all the connections are indoors. There is a

remote risk of electric shock from lightning.

• Do NOT obstruct the device ventilation slots, as insufficient airflow may harm your

device.

• Use only No. 26 AWG (American Wire Gauge) or larger telecommunication line cord.

• Antenna Warning! This device meets ETSI and FCC certification requirements when using

the included antenna(s). Only use the included antenna(s).

• If you wall mount your device, make sure that no electrical lines, gas or water pipes will

be damaged.

Your product is marked with this symbol, which is known as the WEEE mark. WEEE

stands for Waste Electronics and Electrical Equipment. It means that used electrical

and electronic products should not be mixed with general waste. Used electrical and

electronic equipment should be treated separately.

Safety Warnings

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Contents Overview

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Contents Overview

User’s Guide ...........................................................................................................................21

Introducing the P-2812HNU-51c ............................................................................................... 23

Tutorials ..................................................................................................................................... 33

Introducing the Web Configurator ..............................................................................................73

Technical Reference ..............................................................................................................79

Status Screens .......................................................................................................................... 81

WAN Setup ................................................................................................................................ 97

LAN Setup ............................................................................................................................... 137

Wireless LAN ...........................................................................................................................149

Network Address Translation (NAT) ........................................................................................ 183

Voice ........................................................................................................................................ 195

File Sharing ............................................................................................................................. 233

Sharing a USB Printer ............................................................................................................. 239

IPSec VPN ............................................................................................................................... 253

Firewall .................................................................................................................................... 275

Certificate ................................................................................................................................ 281

Static Route ............................................................................................................................. 293

Policy Forwarding .................................................................................................................... 297

DNS Route .............................................................................................................................. 301

RIP ........................................................................................................................................... 305

Quality of Service (QoS) .......................................................................................................... 307

Dynamic DNS Setup ................................................................................................................ 329

Remote Management ..............................................................................................................331

Universal Plug-and-Play (UPnP) ............................................................................................. 339

Parental Control ....................................................................................................................... 349

Interface Group ........................................................................................................................353

E-mail Notification .................................................................................................................... 359

System Settings ....................................................................................................................... 363

Logs ........................................................................................................................................ 367

Tools ........................................................................................................................................ 371

Diagnostic ................................................................................................................................379

Troubleshooting ....................................................................................................................... 385

Product Specifications ............................................................................................................. 395

Contents Overview

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Table of Contents

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Table of Contents

About This User's Guide..........................................................................................................3

Document Conventions............................................................................................................5

Safety Warnings........................................................................................................................7

Contents Overview ...................................................................................................................9

Table of Contents....................................................................................................................11

Part I: User’s Guide................................................................................ 21

Chapter 1

Introducing the P-2812HNU-51c............................................................................................23

1.1 Overview .............................................................................................................................. 23

1.2 Ways to Manage the P-2812HNU-51c ................................................................................ 24

1.3 Good Habits for Managing the P-2812HNU-51c ................................................................. 24

1.4 Applications for the P-2812HNU-51c .................................................................................. 24

1.4.1 Internet Access ..........................................................................................................24

1.4.2 VoIP Internet Calls ..................................................................................................... 27

1.4.3 USB File Sharing ........................................................................................................ 27

1.4.4 Wireless Connection .................................................................................................. 28

1.5 The RESET Button ..............................................................................................................29

1.5.1 Using the Reset Button .............................................................................................. 29

1.6 LEDs (Lights) ....................................................................................................................... 30

Chapter 2

Tutorials...................................................................................................................................33

2.1 Overview .............................................................................................................................. 33

2.2 How to Set up a Wireless Network ...................................................................................... 33

2.2.1 Example Parameters .................................................................................................. 33

2.2.2 Configuring the AP ..................................................................................................... 34

2.2.3 Configuring the Wireless Client .................................................................................. 36

2.3 How to Use ATM QoS with Multiple PVCs and Interface Groups ........................................ 43

2.3.1 Configuring PVCs ....................................................................................................... 44

2.3.2 Setting Interface Groups ............................................................................................ 53

2.3.3 Configuring Interface Group IP .................................................................................. 57

2.3.4 Testing the DSL Connection Groups .......................................................................... 59

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2.4 How to Allow Out-of-band Remote Management from the WAN ......................................... 60

2.4.1 Configuring Multiple WAN Connections ..................................................................... 60

2.4.2 Configuring Remote Management ............................................................................. 70

2.4.3 Testing the Connection ............................................................................................... 71

Chapter 3

Introducing the Web Configurator ........................................................................................73

3.1 Web Configurator Overview ................................................................................................. 73

3.1.1 Accessing the Web Configurator ................................................................................ 73

3.2 Web Configurator Main Screen ........................................................................................... 74

3.2.1 Navigation Panel ........................................................................................................ 75

3.2.2 Main Window ..............................................................................................................78

3.2.3 Status Bar ................................................................................................................... 78

Part II: Technical Reference.................................................................. 79

Chapter 4

Status Screens........................................................................................................................81

4.1 Overview .............................................................................................................................. 81

4.2 Status Screen ...................................................................................................................... 82

4.2.1 3G Status: NeedPIN ................................................................................................... 87

4.2.2 3G Status: NeedPUK ................................................................................................. 88

4.2.3 WAN Service Statistics ............................................................................................... 89

4.2.4 Route Info ................................................................................................................... 90

4.3 VoIP Status .......................................................................................................................... 92

4.3.1 WLAN Station List ...................................................................................................... 94

4.3.2 LAN Statistics ............................................................................................................. 95

4.3.3 Client List ................................................................................................................... 96

Chapter 5

WAN Setup...............................................................................................................................97

5.1 Overview .............................................................................................................................. 97

5.1.1 What You Can Do in this Chapter .............................................................................. 97

5.2 What You Need to Know ......................................................................................................99

5.3 Before You Begin ............................................................................................................... 101

5.4 The Layer 2 Interface Screen ............................................................................................ 101

5.4.1 Layer 2 Interface Configuration ................................................................................ 102

5.5 The Internet Connection Screen ........................................................................................ 105

5.5.1 Internet Connection Configuration ........................................................................... 107

5.6 The 3G Backup Screen ..................................................................................................... 122

5.7 Technical Reference .......................................................................................................... 125

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Chapter 6

LAN Setup..............................................................................................................................137

6.1 Overview ............................................................................................................................ 137

6.1.1 What You Can Do in this Chapter ............................................................................ 137

6.2 What You Need To Know ................................................................................................... 138

6.3 The LAN IP Screen ............................................................................................................139

6.4 The LAN IPv6 Screen ........................................................................................................142

6.5 Technical Reference .......................................................................................................... 143

Chapter 7

Wireless LAN.........................................................................................................................149

7.1 Overview ............................................................................................................................ 149

7.1.1 What You Can Do in this Chapter ............................................................................ 149

7.2 What You Need to Know ....................................................................................................150

7.3 Before You Begin ............................................................................................................... 152

7.4 The General Screen .........................................................................................................153

7.4.1 No Security ...............................................................................................................155

7.4.2 WEP Encryption ....................................................................................................... 156

7.4.3 WPA(2)-PSK ............................................................................................................ 157

7.4.4 WPA(2) Authentication ............................................................................................. 158

7.4.5 MAC Filter ...........................................................................................................160

7.4.6 Adding a New MAC Filtering Rule ....................................................................... 161

7.5 The More AP Screen ........................................................................................................162

7.5.1 More AP Edit ............................................................................................................163

7.6 The WPS Screen ..............................................................................................................163

7.7 The WPS Station Screen .................................................................................................. 165

7.8 The WDS Screen ..............................................................................................................166

7.9 The Wireless Scheduling Screen ......................................................................................167

7.9.1 Adding a WLAN Power-off Scheduling Rule ............................................................ 169

7.10 The Advanced Setup Screen .......................................................................................... 170

7.11 Technical Reference ........................................................................................................171

7.11.1 Wireless Network Overview ................................................................................... 172

7.11.2 Additional Wireless Terms ...................................................................................... 173

7.11.3 Wireless Security Overview .................................................................................... 173

7.11.4 WiFi Protected Setup .............................................................................................175

Chapter 8

Network Address Translation (NAT)....................................................................................183

8.1 Overview ........................................................................................................................... 183

8.1.1 What You Can Do in this Chapter ............................................................................ 183

8.2 What You Need to Know ....................................................................................................183

8.3 The Port Forwarding Screen ............................................................................................. 184

8.3.1 The Port Forwarding Edit Screen ............................................................................ 186

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8.4 The Trigger Port Screen ....................................................................................................187

8.4.1 Trigger Port Configuration .......................................................................................190

8.5 The DMZ Host Screen ....................................................................................................... 192

8.6 The ALG Screen ............................................................................................................... 192

8.7 Technical Reference .......................................................................................................... 193

Chapter 9

Voice.......................................................................................................................................195

9.1 Overview ............................................................................................................................ 195

9.1.1 What You Can Do in this Chapter ............................................................................ 195

9.1.2 What You Need to Know About VoIP ....................................................................... 196

9.2 Before You Begin ............................................................................................................... 197

9.3 The SIP Settings Screen ..................................................................................................197

9.4 The SIP Service Provider Screen ..................................................................................... 203

9.4.1 Dial Plan Rules ......................................................................................................... 210

9.5 The Phone Region Screen ................................................................................................211

9.6 The Speed Dial Screen ......................................................................................................212

9.7 Call History Summary Screen ........................................................................................... 214

9.8 Outgoing Calls Screen ....................................................................................................... 215

9.9 Incoming Calls Screen .......................................................................................................216

9.10 Technical Reference ........................................................................................................216

9.10.1 Quality of Service (QoS) ........................................................................................ 225

9.10.2 Phone Services Overview ...................................................................................... 227

Chapter 10

File Sharing ...........................................................................................................................233

10.1 Overview .......................................................................................................................... 233

10.1.1 What You Can Do in this chapter ........................................................................... 233

10.1.2 What You Need to Know ........................................................................................ 234

10.1.3 Before You Begin ................................................................................................... 235

10.2 The File Sharing Screen .................................................................................................236

10.2.1 Example of Accessing Your Shared Files From a Computer ................................. 237

Chapter 11

Sharing a USB Printer ..........................................................................................................239

11.1 Overview .......................................................................................................................... 239

11.1.1 What You Can Do in this chapter ........................................................................... 239

11.2 What You Need to Know .................................................................................................. 240

11.3 Before You Begin ............................................................................................................. 240

11.4 The Print Server Screen .................................................................................................. 241

11.5 Add a New Printer Using Windows .................................................................................. 242

11.6 Add a New Printer Using Macintosh OS X ....................................................................... 245

11.6.1 Mac OS 10.3 and 10.4 ........................................................................................... 245

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11.6.2 Mac OS 10.5 and 10.6 ........................................................................................... 248

11.7 P-2812HNU-51c Print Server Compatible USB Printers .................................................. 252

Chapter 12

IPSec VPN..............................................................................................................................253

12.1 Overview .......................................................................................................................... 253

12.1.1 What You Can Do in this Chapter .......................................................................... 253

12.2 What You Need to Know .................................................................................................. 254

12.2.1 Before You Begin ................................................................................................... 255

12.3 The IPSec Screen ..........................................................................................................255

12.3.1 The IPSec Setting Screen ..................................................................................... 256

12.3.2 Manual Key Setup .................................................................................................. 261

12.3.3 Configuring Manual Key ........................................................................................ 262

12.4 Viewing VPN Status ........................................................................................................266

12.5 IPSec VPN Technical Reference ..................................................................................... 267

12.5.1 IPSec Architecture ................................................................................................. 267

12.5.2 Encapsulation ......................................................................................................... 268

12.5.3 IKE Phases ........................................................................................................... 269

12.5.4 Negotiation Mode ................................................................................................... 270

12.5.5 IPSec and NAT ....................................................................................................... 270

12.5.6 VPN, NAT, and NAT Traversal ............................................................................... 271

12.5.7 ID Type and Content ..............................................................................................272

12.5.8 Pre-Shared Key ...................................................................................................... 274

12.5.9 Diffie-Hellman (DH) Key Groups ............................................................................ 274

Chapter 13

Firewall...................................................................................................................................275

13.1 Overview ......................................................................................................................... 275

13.1.1 What You Can Do in this Chapter .......................................................................... 275

13.2 What You Need to Know .................................................................................................. 275

13.3 The Firewall Screen .........................................................................................................276

13.3.1 Creating Incoming Firewall Rules ........................................................................ 278

Chapter 14

Certificate ..............................................................................................................................281

14.1 Overview .......................................................................................................................... 281

14.1.1 What You Can Do in this Chapter .......................................................................... 281

14.2 What You Need to Know .................................................................................................. 281

14.3 The Local Certificates Screen .........................................................................................282

14.3.1 Create Certificate Request .................................................................................... 283

14.3.2 Import Certificate ................................................................................................... 284

14.3.3 Certificate Details ..................................................................................................286

14.3.4 Load Signed Certificate .......................................................................................... 288

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14.4 The Trusted CA Screen ...................................................................................................289

14.4.1 View Trusted CA Certificate ................................................................................... 291

14.4.2 Import Trusted CA Certificate ................................................................................. 292

Chapter 15

Static Route...........................................................................................................................293

15.1 Overview ....................................................................................................................... 293

15.1.1 What You Can Do in this Chapter .......................................................................... 293

15.2 The Static Route Screen .................................................................................................. 294

15.2.1 Static Route Edit ................................................................................................... 295

Chapter 16

Policy Forwarding.................................................................................................................297

16.1 Overview ....................................................................................................................... 297

16.1.1 What You Can Do in this Chapter .......................................................................... 297

16.2 The Static Route Screen .................................................................................................. 297

16.2.1 Policy Forwarding Setup ...................................................................................... 298

Chapter 17

DNS Route.............................................................................................................................301

17.1 Overview ....................................................................................................................... 301

17.1.1 What You Can Do in this Chapter .......................................................................... 302

17.2 The DNS Route Screen ................................................................................................... 302

17.2.1 DNS Route Edit .................................................................................................... 303

Chapter 18

RIP..........................................................................................................................................305

18.1 Overview ....................................................................................................................... 305

18.1.1 What You Can Do in this Chapter .......................................................................... 305

18.2 The RIP Screen ...............................................................................................................305

Chapter 19

Quality of Service (QoS).......................................................................................................307

19.1 Overview ......................................................................................................................... 307

19.1.1 What You Can Do in this Chapter .......................................................................... 307

19.2 What You Need to Know .................................................................................................. 308

19.3 The Quality of Service General Screen .......................................................................... 309

19.4 The Queue Setup Screen .................................................................................................311

19.4.1 Adding a QoS Queue ............................................................................................ 312

19.5 The Class Setup Screen ................................................................................................ 313

19.5.1 QoS Class Edit ......................................................................................................315

19.6 The QoS Policer Setup Screen .......................................................................................319

19.6.1 Adding a QoS Policer ............................................................................................ 320

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19.7 The QoS Monitor Screen ................................................................................................ 323

19.8 Technical Reference ........................................................................................................324

Chapter 20

Dynamic DNS Setup .............................................................................................................329

20.1 Overview ......................................................................................................................... 329

20.1.1 What You Can Do in this Chapter .......................................................................... 329

20.2 What You Need To Know ................................................................................................. 329

20.3 The Dynamic DNS Screen .............................................................................................. 330

Chapter 21

Remote Management............................................................................................................331

21.1 Overview .......................................................................................................................... 331

21.1.1 What You Can Do in this Chapter .......................................................................... 331

21.2 The TR-069 Screen .........................................................................................................331

21.3 The TR-064 Screen .........................................................................................................333

21.4 The SNMP Screen ...........................................................................................................334

21.5 The Service Control Screen ............................................................................................ 336

21.6 The IP Address Screen ................................................................................................... 337

21.6.1 Adding an IP Address ............................................................................................ 338

Chapter 22

Universal Plug-and-Play (UPnP)..........................................................................................339

22.1 Overview ......................................................................................................................... 339

22.1.1 What You Can Do in this Chapter .......................................................................... 339

22.2 What You Need to Know .................................................................................................. 339

22.3 The UPnP Screen ............................................................................................................340

22.4 Installing UPnP in Windows ............................................................................................. 341

22.4.1 Windows 7 ..............................................................................................................341

22.4.2 Windows XP ........................................................................................................... 342

22.5 Using UPnP in Windows XP ............................................................................................ 343

22.5.1 Auto-discover Your UPnP-enabled Network Device .............................................. 344

22.5.2 Web Configurator Easy Access .............................................................................346

Chapter 23

Parental Control....................................................................................................................349

23.1 Overview .......................................................................................................................... 349

23.1.1 What You Can Do in this Chapter .......................................................................... 349

23.2 The Time Restriction Screen ........................................................................................... 349

23.2.1 Adding a Schedule .................................................................................................350

23.3 The URL Filter Screen .....................................................................................................351

23.3.1 Adding URL Filter ................................................................................................... 352

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Chapter 24

Interface Group.....................................................................................................................353

24.1 Overview .......................................................................................................................... 353

24.1.1 What You Can Do in this Chapter .......................................................................... 353

24.2 The Interface Group Screen ............................................................................................ 353

24.2.1 Interface Group Configuration ................................................................................ 355

24.2.2 Interface Grouping Criteria ..................................................................................... 356

Chapter 25

E-mail Notification ................................................................................................................359

25.1 Overview ....................................................................................................................... 359

25.1.1 What You Can Do in this Chapter .......................................................................... 359

25.2 The Email Notification Screen ......................................................................................... 359

25.2.1 Email Notification Edit .......................................................................................... 360

Chapter 26

System Settings....................................................................................................................363

26.1 Overview .......................................................................................................................... 363

26.1.1 What You Can Do in this Chapter .......................................................................... 363

26.2 The General Screen ........................................................................................................363

26.3 The Time Setting Screen ................................................................................................ 364

Chapter 27

Logs ......................................................................................................................................367

27.1 Overview ......................................................................................................................... 367

27.1.1 What You Can Do in this Chapter .......................................................................... 367

27.2 The View Log Screen ......................................................................................................367

27.3 The Log Settings Screen ................................................................................................. 368

Chapter 28

Tools.......................................................................................................................................371

28.1 Overview .......................................................................................................................... 371

28.1.1 What You Can Do in this Chapter .......................................................................... 371

28.2 The Firmware Screen ......................................................................................................372

28.3 The Configuration Screen ................................................................................................374

28.4 The Restart Screen .........................................................................................................376

Chapter 29

Diagnostic..............................................................................................................................379

29.1 Overview .......................................................................................................................... 379

29.1.1 What You Can Do in this Chapter .......................................................................... 379

29.2 What You Need to Know .................................................................................................. 379

29.3 The General Diagnostic Screen ......................................................................................380

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29.4 The 802.1ag Screen ........................................................................................................381

29.5 The OAM Ping Test Screen ............................................................................................. 383

Chapter 30

Troubleshooting....................................................................................................................385

30.1 Power, Hardware Connections, and LEDs ...................................................................... 385

30.2 P-2812HNU-51c Access and Login ................................................................................. 386

30.3 Internet Access ................................................................................................................ 388

30.4 Phone Calls and VoIP ......................................................................................................391

30.5 USB Device Connection .................................................................................................. 391

30.6 Wireless LAN Troubleshooting ........................................................................................ 392

30.7 UPnP ............................................................................................................................... 392

Chapter 31

Product Specifications.........................................................................................................395

31.1 Hardware Specifications .................................................................................................. 395

31.2 Firmware Specifications ...................................................................................................396

Appendix A Network Troubleshooting..................................................................................401

Appendix B Setting Up Your Computer’s IP Address...........................................................417

Appendix C Pop-up Windows, JavaScripts and Java Permissions......................................445

Appendix D IP Addresses and Subnetting...........................................................................455

Appendix E Wireless LANs ..................................................................................................467

Appendix F IPv6...................................................................................................................483

Appendix G Common Services ............................................................................................493

Appendix H Open Software Announcements.......................................................................497

Appendix I Legal Information................................................................................................511

Index.......................................................................................................................................515

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