ZyXEL EMG5324-D10A User manual

www.zyxel.com

EMG5324-D10A

Wireless N GbE VoIP IAD with USB

IMPORTANT!

READ CAREFULLY

BEFORE USE.

KEEP THIS GUIDE

FOR FUTURE

REFERENCE.

ZyXEL Communications Corporation

Version 3.00

Edition 1, 4/2012

Default Login Details

LAN IP

Address

https://192.168.1.1

User

Name

Admin account: admin

User account: user

Password Admin password: 1234

User password: 1234

EMG5324-D10A User’s Guide2

IMPORTANT!

READ CAREFULLY BEFORE USE.

KEEP THIS GUIDE FOR FUTURE REFERENCE.

Graphics in this book may differ slightly from the product due to differences in operating systems,

operating system versions, or if you installed updated firmware/software for your device. Every

effort has been made to ensure that the information in this manual is accurate.

Related Documentation

•Quick Start Guide

The Quick Start Guid shows how to connect the EMG5324-D10A and access the Web

Configurator. It information on setting up and configuring the EMG5324-D10A.

Contents Overview

EMG5324-D10A User’s Guide

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Contents Overview

User’s Guide .......................................................................................................................................15

Introduction .............................................................................................................................................17

Introducing the Web Configurator ...........................................................................................................23

Tutorials ..................................................................................................................................................31

Technical Reference ..........................................................................................................................73

Connection Status and System Info ........................................................................................................75

Broadband ...............................................................................................................................................81

Wireless ..................................................................................................................................................95

Home Networking ..................................................................................................................................121

Routing ..................................................................................................................................................145

Quality of Service (QoS) .......................................................................................................................149

Network Address Translation (NAT) ......................................................................................................161

DNS Route ............................................................................................................................................171

Interface Group .....................................................................................................................................175

Firewall ..................................................................................................................................................177

MAC Filter .............................................................................................................................................185

Parental Control ....................................................................................................................................187

Certificates ............................................................................................................................................191

VPN .......................................................................................................................................................201

VoIP .......................................................................................................................................................221

Logs .....................................................................................................................................................243

Traffic Status .........................................................................................................................................247

User Account .........................................................................................................................................253

Remote MGMT ......................................................................................................................................255

The SNMP Screen ................................................................................................................................257

System ..................................................................................................................................................259

Time Setting ..........................................................................................................................................261

Log Setting ...........................................................................................................................................263

Firmware Upgrade ................................................................................................................................265

Backup/Restore .....................................................................................................................................267

Diagnostic .............................................................................................................................................271

Troubleshooting ....................................................................................................................................273

Wall-mounting Instructions ....................................................................................................................281

Contents Overview

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Table of Contents

EMG5324-D10A User’s Guide

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Table of Contents

Contents Overview ..............................................................................................................................3

Table of Contents .................................................................................................................................5

Part I: User’s Guide .........................................................................................15

Chapter 1

Introduction.........................................................................................................................................17

1.1 Overview ...........................................................................................................................................17

1.2 Applications for the Device ................................................................................................................17

1.2.1 Internet Access ........................................................................................................................17

1.2.2 VoIP Features ..........................................................................................................................18

1.2.3 Wireless Connection ................................................................................................................18

1.3 The WLAN Button .............................................................................................................................18

1.4 Ways to Manage the Device .............................................................................................................20

1.5 Good Habits for Managing the Device ..............................................................................................20

1.6 LEDs (Lights) ....................................................................................................................................20

1.7 The RESET Button ............................................................................................................................22

Chapter 2

Introducing the Web Configurator ....................................................................................................23

2.1 Overview ...........................................................................................................................................23

2.1.1 Accessing the Web Configurator .............................................................................................23

2.2 The Web Configurator Layout ...........................................................................................................25

2.2.1 Title Bar ...................................................................................................................................25

2.2.2 Main Window ...........................................................................................................................26

2.2.3 Navigation Panel .....................................................................................................................26

Chapter 3

Tutorials...............................................................................................................................................31

3.1 Overview ...........................................................................................................................................31

3.2 How to Set up a Wireless Network ....................................................................................................31

3.2.1 Example Parameters ...............................................................................................................31

3.2.2 Configuring the AP ..................................................................................................................32

3.2.3 Configuring the Wireless Client ...............................................................................................33

3.3 Setting Up NAT Port Forwarding .......................................................................................................38

3.4 How to Make a VoIP Call ..................................................................................................................39

3.4.1 VoIP Calls With a Registered SIP Account ..............................................................................40

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3.5 Using the File Sharing Feature .........................................................................................................42

3.5.1 Set Up File Sharing .................................................................................................................43

3.5.2 Access Your Shared Files From a Computer ..........................................................................44

3.6 Using the Media Server Feature ......................................................................................................44

3.6.1 Configuring the Device ............................................................................................................45

3.6.2 Using Windows Media Player ..................................................................................................45

3.6.3 Using a Digital Media Adapter .................................................................................................48

3.7 Using the Print Server Feature ..........................................................................................................50

3.8 Configuring the MAC Address Filter ..................................................................................................65

3.9 Configuring Static Route for Routing to Another Network .................................................................66

3.10 Configuring QoS Queue and Class Setup ......................................................................................68

3.11 Access the Device Using DDNS .....................................................................................................71

3.11.1 Registering a DDNS Account on www.dyndns.org ................................................................72

3.11.2 Configuring DDNS on Your Device ........................................................................................72

3.11.3 Testing the DDNS Setting ......................................................................................................72

Part II: Technical Reference............................................................................73

Chapter 4

Connection Status and System Info .................................................................................................75

4.1 Overview ...........................................................................................................................................75

4.2 The Connection Status Screen .........................................................................................................75

4.3 The System Info Screen ....................................................................................................................77

Chapter 5

Broadband...........................................................................................................................................81

5.1 Overview ...........................................................................................................................................81

5.1.1 What You Can Do in this Chapter ............................................................................................82

5.1.2 What You Need to Know ..........................................................................................................82

5.1.3 Before You Begin .....................................................................................................................84

5.2 The Broadband Screen .....................................................................................................................84

5.2.1 Add/Edit Internet Connection ...................................................................................................85

5.3 The 3G Backup Screen .....................................................................................................................89

5.4 Technical Reference ..........................................................................................................................91

Chapter 6

Wireless...............................................................................................................................................95

6.1 Overview ...........................................................................................................................................95

6.1.1 What You Can Do in this Chapter ............................................................................................95

6.1.2 Wireless Network Overview .....................................................................................................95

6.1.3 Before You Begin .....................................................................................................................97

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6.2 The Wireless General Screen ..........................................................................................................97

6.2.1 No Security ..............................................................................................................................98

6.2.2 Basic (Static WEP/Shared WEP Encryption) ...........................................................................99

6.2.3 More Secure (WPA(2)-PSK) ..................................................................................................101

6.2.4 WPA(2) Authentication ...........................................................................................................102

6.3 The More AP Screen .......................................................................................................................103

6.3.1 Edit More AP .........................................................................................................................104

6.4 The WPS Screen ............................................................................................................................105

6.5 The WMM Screen ...........................................................................................................................107

6.6 Scheduling Screen .........................................................................................................................108

6.7 The Channel Status Screen ............................................................................................................109

6.8 Technical Reference ........................................................................................................................109

6.8.1 Additional Wireless Terms .....................................................................................................110

6.8.2 Wireless Security Overview ...................................................................................................110

6.8.3 Signal Problems ....................................................................................................................112

6.8.4 BSS .......................................................................................................................................113

6.8.5 WiFi Protected Setup (WPS) .................................................................................................113

Chapter 7

Home Networking.............................................................................................................................121

7.1 Overview .........................................................................................................................................121

7.1.1 What You Can Do in this Chapter ..........................................................................................121

7.1.2 What You Need To Know .......................................................................................................121

7.2 The LAN Setup Screen ...................................................................................................................124

7.3 The Static DHCP Screen .................................................................................................................125

7.3.1 Before You Begin ...................................................................................................................125

7.4 The UPnP Screen ...........................................................................................................................127

7.5 The File Sharing Screen .................................................................................................................127

7.5.1 Before You Begin ...................................................................................................................128

7.5.2 Add/Edit File Sharing .............................................................................................................129

7.6 The Media Server Screen ...............................................................................................................130

7.7 The Printer Server Screen ..............................................................................................................131

7.7.1 Before You Begin ...................................................................................................................131

7.8 Technical Reference ........................................................................................................................132

7.9 Installing UPnP in Windows Example .............................................................................................136

7.10 Using UPnP in Windows XP Example ..........................................................................................139

Chapter 8

Routing ..............................................................................................................................................145

8.1 Overview ........................................................................................................................................145

8.2 Configuring Static Route .................................................................................................................146

8.2.1 Add/Edit Static Route ...........................................................................................................147

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Chapter 9

Quality of Service (QoS)...................................................................................................................149

9.1 Overview .........................................................................................................................................149

9.1.1 What You Can Do in this Chapter ..........................................................................................149

9.1.2 What You Need to Know ........................................................................................................149

9.2 The QoS General Screen ...............................................................................................................150

9.3 The Queue Setup Screen ...............................................................................................................151

9.3.1 Add/Edit a QoS Queue .........................................................................................................152

9.4 The Class Setup Screen ...............................................................................................................153

9.4.1 Add/Edit QoS Class ..............................................................................................................155

9.5 The QoS Monitor Screen ...............................................................................................................158

9.6 QoS Technical Reference ...............................................................................................................159

9.6.1 IEEE 802.1Q Tag ...................................................................................................................159

9.6.2 IP Precedence .......................................................................................................................160

9.6.3 DiffServ ..................................................................................................................................160

Chapter 10

Network Address Translation (NAT)................................................................................................161

10.1 Overview ......................................................................................................................................161

10.1.1 What You Can Do in this Chapter ........................................................................................161

10.1.2 What You Need To Know .....................................................................................................161

10.2 The Port Forwarding Screen ........................................................................................................162

10.2.1 The Port Forwarding Screen ...............................................................................................163

10.2.2 The Port Forwarding Edit Screen ........................................................................................164

10.3 The DMZ Screen ...........................................................................................................................165

10.4 The Sessions Screen ....................................................................................................................165

10.5 The Address Mapping Screen .......................................................................................................166

10.5.1 Add/Edit Address Mapping Rule ..........................................................................................167

10.6 The ALG Screen ...........................................................................................................................168

10.7 Technical Reference ......................................................................................................................168

10.7.1 NAT Definitions ....................................................................................................................168

10.7.2 What NAT Does ...................................................................................................................169

10.7.3 How NAT Works ..................................................................................................................169

Chapter 11

DNS Route.........................................................................................................................................171

11.1 Overview .......................................................................................................................................171

11.2 The DNS Route Screen .................................................................................................................172

11.2.1 Add/Edit DNS Route Edit ....................................................................................................172

Chapter 12

Interface Group.................................................................................................................................175

12.1 Overview .......................................................................................................................................175

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12.2 The Interface Group Screen ..........................................................................................................175

12.2.1 Interface Group Configuration .............................................................................................176

Chapter 13

Firewall ..............................................................................................................................................177

13.1 Overview .......................................................................................................................................177

13.1.1 What You Can Do in this Chapter ........................................................................................177

13.1.2 What You Need to Know ......................................................................................................178

13.2 The General Screen .....................................................................................................................178

13.3 The Services Screen .....................................................................................................................179

13.3.1 Add/Edit a Service ..............................................................................................................180

13.4 The Access Control Screen ..........................................................................................................181

13.4.1 Add/Edit an ACL Rule ........................................................................................................182

13.5 The DoS Screen ............................................................................................................................183

13.6 Firewall Technical Reference ........................................................................................................183

13.6.1 Guidelines For Enhancing Security With Your Firewall .......................................................184

13.6.2 Security Considerations .......................................................................................................184

Chapter 14

MAC Filter..........................................................................................................................................185

14.1 Overview .......................................................................................................................................185

14.1.1 What You Need to Know ......................................................................................................185

14.2 The MAC Filter Screen ..................................................................................................................185

Chapter 15

Parental Control................................................................................................................................187

15.1 Overview .......................................................................................................................................187

15.2 The Parental Control Screen .........................................................................................................187

15.2.1 Add/Edit a Parental Control Rule .........................................................................................188

Chapter 16

Certificates........................................................................................................................................191

16.1 Overview .......................................................................................................................................191

16.1.1 What You Can Do in this Chapter ........................................................................................191

16.1.2 What You Need to Know ......................................................................................................191

16.1.3 Verifying a Certificate ...........................................................................................................192

16.2 Local Certificates ...........................................................................................................................193

16.3 Trusted CA ..................................................................................................................................195

16.4 Trusted CA Import .......................................................................................................................195

16.5 View Certificate .............................................................................................................................196

16.6 VPN Certificates ............................................................................................................................197

16.6.1 Import Certificate .................................................................................................................198

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Chapter 17

VPN ....................................................................................................................................................201

17.1 Overview .......................................................................................................................................201

17.1.1 What You Can Do in the VPN Screens ................................................................................201

17.1.2 What You Need to Know About IPSec VPN ........................................................................201

17.1.3 Before You Begin .................................................................................................................203

17.2 VPN Setup Screen .......................................................................................................................203

17.3 The VPN Edit Screen ...................................................................................................................205

17.4 Configuring Advanced Settings ....................................................................................................208

17.5 Viewing SA Monitor ......................................................................................................................210

17.6 IPSec VPN Technical Reference ...................................................................................................210

17.6.1 IPSec Architecture ...............................................................................................................211

17.6.2 IPSec and NAT ....................................................................................................................211

17.6.3 VPN, NAT, and NAT Traversal .............................................................................................212

17.6.4 Encapsulation ......................................................................................................................213

17.6.5 IKE Phases .........................................................................................................................214

17.6.6 Negotiation Mode ................................................................................................................215

17.6.7 Remote DNS Server ............................................................................................................215

17.6.8 ID Type and Content ............................................................................................................216

17.6.9 Pre-Shared Key ...................................................................................................................217

17.6.10 Diffie-Hellman (DH) Key Groups ........................................................................................217

17.6.11 Telecommuter VPN/IPSec Examples .................................................................................217

Chapter 18

VoIP....................................................................................................................................................221

18.1 Overview .......................................................................................................................................221

18.1.1 What You Can Do in this Chapter ........................................................................................221

18.1.2 What You Need to Know ......................................................................................................221

18.1.3 Before You Begin .................................................................................................................222

18.2 The SIP Service Provider Screen ................................................................................................223

18.3 The SIP Account Screen ...............................................................................................................226

18.3.1 Add/Edit SIP Account ..........................................................................................................227

18.4 Multiple SIP Accounts ...................................................................................................................229

18.5 Phone Screen ..............................................................................................................................230

18.5.1 Edit Phone Device ...............................................................................................................230

18.6 The Phone Region Screen ............................................................................................................231

18.7 The Call Rule Screen ....................................................................................................................232

18.8 Technical Reference ......................................................................................................................233

18.8.1 VoIP .....................................................................................................................................233

18.8.2 SIP ......................................................................................................................................233

18.8.3 Quality of Service (QoS) ......................................................................................................238

18.8.4 Phone Services Overview ...................................................................................................239

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Chapter 19

Logs ..................................................................................................................................................243

19.1 Overview ......................................................................................................................................243

19.1.1 What You Can Do in this Chapter ........................................................................................243

19.1.2 What You Need To Know .....................................................................................................243

19.2 The System Log Screen ................................................................................................................244

19.3 The Phone Log Screen .................................................................................................................245

19.4 The VoIP Call History Screen ........................................................................................................245

Chapter 20

Traffic Status.....................................................................................................................................247

20.1 Overview .......................................................................................................................................247

20.1.1 What You Can Do in this Chapter ........................................................................................247

20.2 The WAN Status Screen ...............................................................................................................247

20.3 The LAN Status Screen .................................................................................................................248

20.4 The NAT Status Screen .................................................................................................................249

20.5 The 3G Backup Status Screen ......................................................................................................250

20.6 The VoIP Status Screen ................................................................................................................251

Chapter 21

User Account ....................................................................................................................................253

21.1 Overview .......................................................................................................................................253

21.2 The User Account Screen .............................................................................................................253

Chapter 22

Remote MGMT...................................................................................................................................255

22.1 Overview .......................................................................................................................................255

22.1.1 What You Need to Know ......................................................................................................255

22.2 The Remote MGMT Screen ..........................................................................................................256

Chapter 23

The SNMP Screen.............................................................................................................................257

Chapter 24

System...............................................................................................................................................259

24.1 Overview .......................................................................................................................................259

24.1.1 What You Need to Know ......................................................................................................259

24.2 The System Screen .......................................................................................................................259

Chapter 25

Time Setting ......................................................................................................................................261

25.1 Overview .......................................................................................................................................261

25.2 The Time Setting Screen .............................................................................................................261

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Chapter 26

Log Setting .......................................................................................................................................263

26.1 Overview ......................................................................................................................................263

26.2 The Log Setting Screen ................................................................................................................263

Chapter 27

Firmware Upgrade ............................................................................................................................265

27.1 Overview .......................................................................................................................................265

27.2 The Firmware Upgrade Screen .....................................................................................................265

Chapter 28

Backup/Restore ................................................................................................................................267

28.1 Overview .......................................................................................................................................267

28.2 The Backup/Restore Screen .........................................................................................................267

28.3 The Reboot Screen .......................................................................................................................269

Chapter 29

Diagnostic .........................................................................................................................................271

29.1 Overview .......................................................................................................................................271

29.2 The Ping/TraceRoute Screen ........................................................................................................271

29.3 The DSL Line Screen ....................................................................................................................272

Chapter 30

Troubleshooting................................................................................................................................273

30.1 Overview .......................................................................................................................................273

30.2 Power, Hardware Connections, and LEDs ....................................................................................273

30.3 Device Access and Login ..............................................................................................................274

30.4 Internet Access .............................................................................................................................276

30.5 Wireless Internet Access ...............................................................................................................277

30.6 Phone Calls and VoIP ...................................................................................................................278

30.7 USB Device Connection ................................................................................................................279

30.8 UPnP .............................................................................................................................................279

Chapter 31

Wall-mounting Instructions .............................................................................................................281

Appendix A IP Addresses and Subnetting.......................................................................................283

Appendix B Setting Up Your Computer’s IP Address......................................................................293

Appendix C Pop-up Windows, JavaScript and Java Permissions...................................................323

Appendix D Wireless LANs..............................................................................................................333

Appendix E Common Services........................................................................................................353

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Appendix F IPv6...............................................................................................................................357

Appendix G Legal Information.........................................................................................................369

Index ..................................................................................................................................................373

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EMG5324-D10A User’s Guide

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15

PART I

User’s Guide

16

EMG5324-D10A User’s Guide 17

CHAPTER 1

Introduction

1.1 Overview

The Device is an Ethernet integrated access device (IAD), which provides Voice over IP (VoIP)

communication capabilities to allow you to use a traditional analog telephone to make Internet

calls. By integrating all of these features, you are provided with ease of installation and high-speed,

shared Internet access. The Device is also a complete security solution with a robust firewall based

on Stateful Packet Inspection (SPI) technology and Denial of Service (DoS).

When the Device does not have power, only the phone connected to the

PHONE port 1 can be used for making calls. Ensure you know which

phone this is, so that in case of emergency you can make outgoing calls.

1.2 Applications for the Device

Here are some example uses for which the Device is well suited.

1.2.1 Internet Access

If you have another broadband modem or router available, you can connect the WAN port to the it.

This way, you can access the Internet via an Ethernet connection and still use the QoS, Firewall and

VoIP functions on the Device.

Computers can connect to the Device’s LAN ports (or wirelessly).

Figure 1 Device’s Internet Access Application

LAN

PPPoE

IPoE

WAN

Ethernet

Bridge

Chapter 1 Introduction

EMG5324-D10A User’s Guide

18

1.2.2 VoIP Features

You can register 1 SIP (Session Initiation Protocol) profile (2 accounts for that profile) and use the

Device to make and receive VoIP telephone calls:

Figure 2 Device’s VoIP Application

The Device sends your call to a VoIP service provider’s SIP server which forwards your calls to

either VoIP or PSTN phones.

1.2.3 Wireless Connection

By default, the wireless LAN (WLAN) is enabled on the Device. Once Wireless is enabled, IEEE

802.11b/g/n compliant clients can wirelessly connect to the Device to access network resources.

You can set up a wireless network with WPS (WiFi Protected Setup) or manually add a client to your

wireless network.

Figure 3 Wireless Connection Application

1.3 The WLAN Button

You can use the WLAN ON/OFF button on top of the device to turn the wireless LAN on or off. You

can also use it to activate WPS in order to quickly set up a wireless network with strong security.

PSTN

LAN

WLAN

WAN

Chapter 1 Introduction

EMG5324-D10A User’s Guide

19

Turn the Wireless LAN On or Off

1 Make sure the POWER LED is on (not blinking).

2 Press the WLAN ON/OFF button for one second and release it. The WLAN/WPS LED should change

from on to off or vice versa.

Activate WPS

1 Make sure the POWER LED is on (not blinking).

2 Press the WLAN ON/OFF button for more than five seconds and release it. Press the WPS button on

another WPS -enabled device within range of the Device. The WLAN/WPS LED should flash while

the Device sets up a WPS connection with the wireless device.

Note: You must activate WPS in the Device and in another wireless device within two

minutes of each other. See Chapter 6 on page 113 for more information.

Chapter 1 Introduction

EMG5324-D10A User’s Guide

20

1.4 Ways to Manage the Device

Use any of the following methods to manage the Device.

• Web Configurator. This is recommended for everyday management of the Device using a

(supported) web browser.

• FTP for firmware upgrades and configuration backup/restore.

1.5 Good Habits for Managing the Device

Do the following things regularly to make the Device more secure and to manage the Device more

effectively.

• Change the password. Use a password that’s not easy to guess and that consists of different

types of characters, such as numbers and letters.

• Write down the password and put it in a safe place.

• Back up the configuration (and make sure you know how to restore it). Restoring an earlier

working configuration may be useful if the device becomes unstable or even crashes. If you

forget your password to access the Web Configurator, you will have to reset the Device to its

factory default settings. If you backed up an earlier configuration file, you would not have to

totally re-configure the Device. You could simply restore your last configuration. Keep in mind

that backing up a configuration file will not back up passwords used to set up PPPoE and VoIP.

Write down any information your ISP provides you.

1.6 LEDs (Lights)

The following graphic displays the labels of the LEDs.

Figure 4 LEDs on the Top of the Device

None of the LEDs are on if the Device is not receiving power.

Table 1 LED Descriptions

LED COLOR STATUS DESCRIPTION

USB1-2 Green On The Device recognizes a USB connection but there is no traffic.

Blinking The Device is sending/receiving data to /from the USB device

connected to it.

Off The Device does not detect a USB connection.

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ZyXEL EMG5324-D10A User manual

ZyXEL EMG5324-D10A User manual

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