Datecs BluePad-50 Plus MSR User guide

Category
Smart card readers
Type
User guide

Datecs BluePad-50 Plus MSR is an advanced payment solution designed to meet the needs of modern businesses. Equipped with magnetic stripe, smart card, and contactless card readers, it offers versatile payment options. Its compact size and sleek design make it ideal for use in retail, hospitality, and other customer-facing environments. With fast transaction processing and secure data encryption, BluePad-50 Plus MSR ensures efficient and reliable payment experiences.

Datecs BluePad-50 Plus MSR is an advanced payment solution designed to meet the needs of modern businesses. Equipped with magnetic stripe, smart card, and contactless card readers, it offers versatile payment options. Its compact size and sleek design make it ideal for use in retail, hospitality, and other customer-facing environments. With fast transaction processing and secure data encryption, BluePad-50 Plus MSR ensures efficient and reliable payment experiences.

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BluePad-50 Plus MSR USER GUIDE
BluePad-50 Plus User Guide
© 2021 Datecs, Ltd.
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All rights reserved. No part of the contents of this document may be reproduced or transmitted in any form without the
written permission of Datecs, Ltd.
The information contained in this document is subject to change without notice. Although Datecs has attempted to ensure
the accuracy of the contents of this document, this document may include errors or omissions. The examples and sample
programs are for illustration only and may not be suited for your purpose. You should verify the applicability of any
example or sample program before placing the software into productive use. This document, including without limitation
the examples and software programs, is supplied “As-Is.”
Datecs, the Datecs logo, are registered trademarks of Datecs. Other brand names or trademarks associated with Datecs’s
products and services are trademarks of Datecs, Ltd. All other brand names and trademarks appearing in this manual are
the property of their respective holders.
Comments? Please e-mail all comments in this document to your local Datecs Support Team.
Datecs, Ltd.
4 Datecs Street
1592 Sofia, Bulgaria
www.datecs.bg
BluePad-50 Plus MSR User Guide
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Version
Data
Change description
1.0.0
09.07.2021
Release version
1.1.0
03.09.2021
Updated section “Update Firmware and Application with using Firmware API
1.2.0
28.06.2023
Updated section “REGULATORY”
1.3.0
08.08.2023
Updated section “REGULATORY”
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Contents
REGULATORY ..................................................................................................................................................................... 6
FCC NOTICE ........................................................................................................................................................................... 6
PREFACE ............................................................................................................................................................................ 7
AUDIENCE ................................................................................................................................................................................ 7
ORGANIZATION .......................................................................................................................................................................... 7
RELATED DOCUMENTATION .......................................................................................................................................................... 8
CONVENTIONS ................................................................................................................................................................... 8
TABLE 1 DOCUMENT CONVENTIONS ............................................................................................................................................. 8
OVERVIEW ......................................................................................................................................................................... 9
BLUEPAD-50 PLUS ..................................................................................................................................................................... 9
Features At a Glance ........................................................................................................................................................ 9
FEATURES AND BENEFITS ................................................................................................................................................. 10
DEVICE SPECIFICATIONS ................................................................................................................................................... 11
DEVICE OPERATION ......................................................................................................................................................... 12
GETTING STARTED ........................................................................................................................................................... 13
SETUP .............................................................................................................................................................................. 14
SYSTEM MODE .................................................................................................................................................................... 14
INFO VERSION ..................................................................................................................................................................... 14
INFO HARDWARE................................................................................................................................................................. 15
INFO KEYS ............................................................................................................................................................................ 15
TEST DISPLAY ....................................................................................................................................................................... 15
TEST KEYBOARD .................................................................................................................................................................. 15
TEST MSR ............................................................................................................................................................................. 15
TEST SCR .............................................................................................................................................................................. 15
KEYS DOWNLOAD ................................................................................................................................................................ 15
CLEAR DEA KEYS .................................................................................................................................................................. 15
EXIT ..................................................................................................................................................................................... 15
APPLICATION DOWNLOAD MODE (Firmware/Application update via USB interface) .................................................... 16
COMMUNICATION PARAMETERS ................................................................................................................................... 16
SETTINGS IN APPLICATION(DEPENDS OF THE APPLICATION) ......................................................................................... 16
OPERATING MODE .......................................................................................................................................................... 17
DISPLAY ........................................................................................................................................................................... 17
DISPLAY INDICATIONS ................................................................................................................................................................ 17
BLUETOOTH PAIRING ....................................................................................................................................................... 18
UPDATE FIRMWARE AND APPLICATION WITH USING FIRMWARE API .............................................................................. 19
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MAGNETIC CARD READER USE ......................................................................................................................................... 20
TO CONDUCT A MAGNETIC CREDIT/DEBIT CARD TRANSACTION ........................................................................................................ 20
SMART CARD READER USE ............................................................................................................................................... 21
TO CONDUCT A SMART CARD TRANSACTION ................................................................................................................................. 21
CONTACTLESS CARD READING ......................................................................................................................................... 22
TO CONDUCT A CONTACTLESS CREDIT/DEBIT CARD TRANSACTION ..................................................................................................... 22
TROUBLESHOOTING GUIDELINES ..................................................................................................................................... 23
BLANK DISPLAY ........................................................................................................................................................................ 23
KEYPAD DOES NOT RESPOND ..................................................................................................................................................... 23
TRANSACTIONS FAIL TO PROCESS ................................................................................................................................................ 23
Check Magnetic Card Reader ......................................................................................................................................... 23
Check Smart Card Reader ............................................................................................................................................... 24
MAINTENANCE AND CLEANING ................................................................................................................................................... 24
MAIN BATTERY REPLACEMENT .................................................................................................................................................... 24
SAFETY ................................................................................................................................................................................... 24
SERVICE AND SUPPORT .............................................................................................................................................................. 25
SERVICE RETURNS .................................................................................................................................................................... 25
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REGULATORY
FCC NOTICE
FCC ID: YRW-BP50PLUSM
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures: Reorient or
relocate the receiving antenna. Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected. Consult the dealer or an experienced radio/TV technician for help.
Caution: Any changes or modifications to this device not explicitly approved by manufacturer could
void your authority to operate this equipment. This device complies with part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference received, including interference that
may cause undesired operation.
Specific Absorption Rate (SAR) information:
This BluePad-50 Plus MSR meets the government's requirements for exposure to radio waves. The
guidelines are based on standards that were developed by independent scientific organizations
through periodic and thorough evaluation of scientific studies. The standards include a substantial
safety margin designed to assure the safety of all persons regardless of age or health. FCC RF Exposure
Information and Statement the SAR limit of USA (FCC) is 1.6 W/kg averaged over one gram of tissue.
Device types: BluePad-50 Plus MSR has also been tested against this SAR limit. This device was tested
for typical body-worn operations with the back of the BluePad-50 Plus MSR kept 0mm from the body.
To maintain compliance with FCC RF exposure requirements, use accessories that maintain an 0mm
separation distance between the user's body and the back of the BluePad-50 Plus MSR. The use of
belt clips, holsters and similar accessories should not contain metallic components in its assembly. The
use of accessories that do not satisfy these requirements may not comply with FCC RF exposure
requirements, and should be avoided.
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PREFACE
This guide is the primary source of information for setting up and installing BluePad-50 Plus.
Audience
This guide provides simple descriptions of BluePad-50 Plus features, as well as basic
information for anyone installing and configuring BluePad-50 Plus.
Organization
This guide is organized as follows:
Chapter 1, Overview. Provides an overview of the BluePad-50 Plus.
Chapter 2, Specifications. Discusses power requirements and dimensions of BluePad-50
Plus, etc.
Chapter 3, Setup. Explains setup and installation of BluePad-50 Plus.
This chapter tells how to establish connections with other devices.
Chapter 4, Maintenance and Cleaning. Explains maintenance of BluePad-50 Plus.
Chapter 5, Service and Support. Provides information on contacting your
Datecs representative or service provider and information on how to order
accessories or documentation from Datecs.
Chapter 6, Troubleshooting Guidelines. Provides troubleshooting guidelines
should you encounter a problem in terminal installation and configuration.
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Related Documentation
To learn more BluePad-50 Plus, refer to the following set of documents:
BluePad-50 Plus Physical Security Features
BluePad-50 Plus Firmware API Specifications
BluePad-50 Plus Software Design Specifications
CONVENTIONS
Various conventions are used to help you quickly identify special formatting.
Table 1 describes these conventions and provides examples of their use.
Table 1 Document Conventions
Convention
Example
Blue
See Guide Conventions
Italics
You must not use this unit
underwater.
BluePad-50 Plus is using USB
communication
The unit is not waterproof or
dustproof, and is intended for
indoor use only.
Due to risk of shock do not
use the terminal near water.
Convention Meaning Example
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Overview
This chapter provides a brief description of Datecs’s BluePad-50 Plus device.
BluePad-50 Plus
The BluePad-50 Plus unit is a handheld PIN pad with an integrated smart, magnetic stripe and
contactless card reader an optional wireless connectivity designed to be used with a variety of PDAs,
offering advanced security and smart card processing capabilities.
BluePad-50 Plus supports both symmetric encryption algorithms (DES, 3DES, and AES) and asymmetric
encryption (RSA). This device internally manages simultaneous multiple keys through either Master
Session- or DUKPT-based processes, and offers high performance smart card processing, as well as
support for the new generation of 3-volt cards.
The BluePad-50 Plus sleek and stylish ergonomic.
Datecs ships variants of BluePad-50 Plus unit for different markets. Your unit may have a different
configuration, such as a Bluetooth module, etc. However, the basic processes described in this guide remain
the same, regardless of configuration.
Features At a Glance
Delivers power and usability in a small
convenient hand-held design.
Security architecture meets specifications for
PIN-entry devices (PED) and sophisticated file
authentication.
The BluePad-50 Plus provides the right combination
of features and functions in a small stylish device
that fits in the palm of your hand. This includes a
magnetic stripe card reader, contactless card reader,
smart card reader, an integrated PIN pad, and an
optional wireless connectivity.
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Features and Benefits
Exceptional Ease of Use
Bold, ergonomic design is sleek, stylish, and lightweight for conveniently handing the unit to the
consumer for PIN entry.
Intuitive interface and large, colored control keys simplify training and reduce support requests.
Highly readable display handles multiple languages.
Critical Security Protection
Incorporates tamper-detection circuitry to resist unauthorized intrusion and supports a broad
spectrum of hardware and software-based security features.
Integrated security modules simultaneously support sophisticated encryption (AES, DES, 3DES, RSA)
and key management schemes, including single and 3DES Master Session, single, and 3DES Derived.
Strong Feature Set
Primary smart card reader support for synchronous and asynchronous smart cards.
Support for international character sets and Unicode standard.
BluePad-50 Plus has received EMV Level 1 approval for smart card solutions.
BluePad-50 Plus has received EMV Level 2 approval for smart card solutions.
BluePad-50 Plus has received PCI PTS 6.0 SRED Security Certification.
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Device Specifications
Processor
ARM Cortex® M4 Security Microcontroller
Memory
32KB I&D-Cache
1MB Internal RAM
B OTP
Application Memory
8MB Serial Flash
Display
Type LCD, 262K colors
Size - 2 inches
Resolution 240 x 320 pixels
Keypad
ON / OFF key
10 numeric keys
2 functional keys
Magnetic Card Reader
• 3-track bi-directional reading
• ISO 7810, 7811 and 7813
Smart Card Reader
ISO7816, EMV L1 certified
Contactless Card Reader
for payment applications
(option)
• AMEX ExpressPay
• Discover D-PAS
• MasterCard Contactless
• VISA PayWave
• China Union Pay
• JCB
Contactless Card Reader
NFC-A/ISO 14443 Type-A
NFC-B/ISO 14443 Type-B
NFC-F/Felica
NFC-V/ISO 15693
Battery
Rechargeable lithium-ion polymer battery 3.7V, 620mAh
Connectivity
USB
- Device
BLE 5.1
• Wireless
- WiFi module 802.11 b/g/n
• UART pass through rear pads
Audio indication
Electro-Magnetic Buzzer
OS compatibility
iOS, Android, Windows
Reliability
500 000 chip card cycles
• 1 000 000 magnetic card swipes
Certifications
CE, FCC, EMV Level 1, EMV Level 2, EMV Level 1 Contactless, PCI PTS 6.0
Dimensions (LxWxH), mm
120.8 x 69 x 15.7
Weight, g
133
Environmental
Operating: -10oC to +45oC / 5 to 90% RH
Storage: -20oC to +70oC / 5 to 90% RH
Drop Test
Power Supply
5V through USB C
• 5V through Docking station
Accessories
Docking station
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Device Operation
Figure 1
1. Communication port (USB)
2. Contactless reader
3. Magnetic stripe reader
4. Contactless transaction status LEDs indication
5. LCD Display
6. On/Off button
7. Charging and communication (UART) pads
8. Keypad
9. Chip card reader
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GETTING STARTED
BluePad-50 Plus has rechargeable lithium-ion polymer battery. The battery can be charged from USB
power adapter connected to USB port or when is attached to Docking station.
Figure 2
Battery of BluePad-50 Plus is non removable, for replacing please see “Main battery replacement”.
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Setup
When a BluePad-50 Plus is switched on and the Power button is kept pressed, on the display will be
shown the name and the version of the Secure Boot Loader and the firmware.
Service personnel can access two different system modes: System Mode and Application
Download Mode.
SYSTEM MODE
To enter System mode on the BluePad-50 Plus, the button has to be maintained pressed while
switching on the PINPAD. A characteristic sound is played and on the display appears the “SYSTEM
MODE” menu.
The following keyboard buttons can be used in service mode:
: move through the list one position upwards
: move through the list one position downwards
: selection of the active option
: return to previous level or exit the service mode
The following menu options can be selected in service mode:
INFO VERSION
INFO HARDWARE
INFO KEYS
TEST DISPLAY
TEST KEYBOARD
TEST SCR
COMMUNICATION MODE
INFO VERSION
Shows the serial numbers and the versions of the detached program modules:
DEV SN - BluePad-50 Plus serial number
USIP SN - USIP serial number
USIP VER - USIP version
ISBL VER - USIP Boot loader version
HAL VER - USIP Hardware Abstraction Layer (HAL) version
LOAD VER - Secure Boot Loader (SBL) version and name
FW VER - Firmware version and name
PROM VER - Prompts version
APPL VER - Application version and name
PKFA VER - Version of the public key used for firmware authentication
PKAA VER - Version of the public key used for application authentication
PKKA VER - Version of the public key used for manufacturing keys authentication
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INFO HARDWARE
Gives information about the status of the following hardware properties:
BATT: indicates the voltage of the battery
VBUS: indicates if external power supply is plugged in
CHARGE: indicates if the battery is charging
INFO KEYS
Shows the version of the following keys:
AIK keys version
TEST DISPLAY
Performs a display test. Initially a blank screen is displayed. When OK button is pressed once,
completely black screen is displayed. When OK button is pressed twice, checkmate background is
displayed, its contrast can be changed with the UP and DOWN buttons.
To exit the test at any time the button C has to be pressed.
TEST KEYBOARD
Performs a keyboard test. At first the symbols of all the keys appear on the display. Pressing a key
makes its corresponding symbol to disappear. The test ends when all the buttons have been pressed.
TEST MSR
Performs magnetic card reading test. The test waits for a card to be inserted. On a successful card
reading, the tracks data are displayed.
TEST SCR
Performs smart card reading tests. On the display appears a menu with the supported options. To
perform a test, insert a card in the card slot and select the corresponding menu option:
1: RESET : performs card reset and returns the ATR
2: GET CHALLENGE : calls the command GET CHALLENGE and returns a random number
KEYS DOWNLOAD
To download the Acquirer Initial Keys (AIK) the PINPAD has to be set in Keys Download Mode, in
which it exchanges information in a secure way through the USB interface using proprietary
communication protocol. To exit the mode the C button has to be pressed.
CLEAR DEA KEYS
Deletes the customer’s DEA key hierarchy.
EXIT
Exit the service menu forwarding the control to the application.
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APPLICATION DOWNLOAD MODE (Firmware/Application update via USB interface)
To enter application download mode on the BluePad-50 Plus, the button has to be maintained
pressed while switching on the PINPAD. A characteristic sound is played and on the display appears
the name and version of the Secure Boot Loader.
When application download is initiated, on the display is shown the progress in percentages of the
downloading process.
To exit the mode, press or Power buttons.
The Application download process shall not be interrupted to prevent memory corruption. If the
buttons or Power are pressed during the downloading process, the application integrity checking
will fail on booting up and process will have to be repeated.
COMMUNICATION PARAMETERS
The default USB VC serial port communication parameters are the following:
115200bps
8bit
1 stop bit
no parity
SETTINGS IN APPLICATION(DEPENDS OF THE APPLICATION)
RS SPEED 115200*
USB MODE DISABLE*/DEVICE/HOST
BLUETOOTH Settings
Mode: ENABLE/DISABLE
ADDR: MAC ADDRESS of the Bluetooth
NAME: Bluetooth name
PASS: Bluetooth password
PAIR: DISCOVERABLE/HIDDEN
AUTO: ENABLE/DISABLE
VER: Bluetooth firmware version
MASTER RESET: return to default settings
FW UPDATE
AUTO OFF 60min*/120min/180min/240min/DISABLE/1min//5min/10min/
15min/30min/45min
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*Default settings
OPERATING MODE
To start Operating mode on the BluePad-50 Plus, quick press the power button. A characteristic sound
is played and on the display appears the clock and battery status. For entering in “SYSTEM MODE”,
need to be pressed button .
The following keyboard buttons can be used in System mode:
: move through the list one position upwards
: move through the list one position downwards
: selection of the active option
: return to previous level or exit the service mode
Display
The device is equipped with 2” inch color display.
Display Indications
Battery indication for discharged battery
Battery indication for fully charged battery
Outside power from USB cable “Plug”
Battery is charging from UBS cable or Power station “Flash”
"USB" - connection with USB
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Bluetooth Pairing
Turn on BluePad-50 Plus and Commercial off-the-shelf/smart device with Bluetooth capabilities. In
smart device enter to Bluetooth menu and locate BluePad-50 Plus (used Bluetooth name in Air is
BluePad-50 Plus serial number). Press on pair and confirm if passkey is same on both devices.
Bluetooth Pairing with Apple device by using “Scan to Pairing”
1. Turn on BluePad-50 Plus (hold On/Off button, around ~2sec).
2. Run the iOS application, go to the settings “Scan barcode”:
Figure 3
Then the camera of the phone will be activated.
3. Scan the serial number on the label of BluePad-55 with back camera.
4. Then of the screens on both devices will be showed the “Pairing Request.
Figure 4
5. Please confirm if the passkey is same on both devices.
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Update Firmware and Application with using Firmware API
Loaded Firmware and Application on BluePad-50 Plus can be updated via Application which is using
Firmware API. Pair BluePad-50 Plus to another device via External Interfaces (Please refer to device
specification section Connectivity”). Run the Application* on COTS (smart device) and press “Update
device firmware”.
Figure 5
* In order to use the BluePad-50 Plus functions with COTS(smart device), special software must be
used. Please contact your distributor in order to get the latest demo application and SDK.
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Magnetic Card Reader Use
The magnetic card transaction procedure can vary depending on the application loaded on the
BluePad-50 Plus. Verify the proper procedure with your application provider before performing a
magnetic card transaction.
To Conduct a Magnetic Credit/Debit Card Transaction
1 Position a magnetic card as shown in Figure 6.
2 Insert it into the MS card reader slot and then quickly swipe it.
3 Hand BluePad-50 Plus to the customer for signature or PIN entry
Figure 6
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Datecs BluePad-50 Plus MSR User guide

Category
Smart card readers
Type
User guide

Datecs BluePad-50 Plus MSR is an advanced payment solution designed to meet the needs of modern businesses. Equipped with magnetic stripe, smart card, and contactless card readers, it offers versatile payment options. Its compact size and sleek design make it ideal for use in retail, hospitality, and other customer-facing environments. With fast transaction processing and secure data encryption, BluePad-50 Plus MSR ensures efficient and reliable payment experiences.

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