Dedicated Micros Retail Viewer User guide

Brand: Dedicated Micros

Model: Retail Viewer

Type: User guide

Retail Viewer

User Guide

Retail Viewer

Contents

Retail Viewer ....................................................................1

User Guide .......................................................................1

Installing Retail Viewer.....................................................3

Introduction ......................................................................4

User Interface ..................................................................6

Menu Functionality ...........................................................8

Retail Viewer

Installing Retail Viewer

Retail Viewer software is supplied on CD with the NetVu Connected device or alternatively can be

downloaded from the Dedicated Micros website.

The installation process described here works with either of these options

Note: It is necessary to install the appropriate JRE le for the PC operating system the software is to

be installed on. The JRE les can be found on the CD ROM supplied, if this le is not installed

the application will not work

The latest Java Runtime Environment software can be downloaded from www.java.com

PC Specications

Minimum Recommended

Operating System Window XP Pro Windows XP Pro

Processor 1GHz Intel Pentium 3 2GHz Intel Pentium 4

or equivalent or equivalent

System RAM 512MB 1024MB

Screen Resolution 1024x 768 1024x 768 or higher*

Colour Depth 24bit 24bit or 32bit

ENGLISH

Installing the JRE (Java runtime environment) le

1. Find the JRE le on the CD, the latest JRE is also available from java.com.

2. Run the exe le.

3. Use the installation wizard and follow the screen prompts to install the le.

4. Once the JRE le has been installed; NetVu ObserVer can be installed.

ENGLISH

Installing The Retail Viewer application

1. Find the setup.exe le from either the CD or the web download.

2. Run the exe le.

3. Using the installation wizard and follow the on screen prompts.

4. Select Next.

5. You may enter an install location or the install will default to C:\Program Files\Retail Viewer

Selecting browse will allow you to search the drives available to you on your PC and the

network.

6. Select Next and the software installation process will commence.

7. Select Finish to end the installation process. A short cut to launch Retail Viewer will be automatically

created on your desktop (unless this is disabled). The software can also be launched from Start

-> Programs -> Retail Viewer.

8. Select Close to complete the le installation.

9. You will now be able to launch the Retail Viewer application, this can be achieved from the Start

option or via a shortcut if it has been created on the desktop.

Retail Viewer

Introduction

The NetVu Connected range of products consists of image servers, display servers and software

applications. There are a number of Dedicated Micros User interfaces available, these have been

specically designed to ensure the NetVu Connected products can t any network video application.

The following describes the functionality of the Retail Viewer software which is available with any of the

video products in the NetVu Connected DV-IP range; DV-IP, DV-IP Server, DV-IP ATM, TransVu, Eco, DS2A,

DS2P, BX2.

ENGLISH

Whilst every attempt is made to ensure these manuals are accurate and current, Dedicated Micros reserve

the right to alter or modify the specication described herein without prejudice.

ENGLISH

Features and Functions

The Retail Viewer software is a dedicated application that offers single-site and multi-site viewing facilities.

This allows an Operator to simultaneously monitor and control (where available) video from one image

server or from several distributed sites.

Importantly; Retail Viewer can also accept and view streamed text data. Via the congurable GUI (Graphical

User Interface), this information can be combined with accompanying video images i.e. at a point of sale.

This can be used to pinpoint an incident which may require further investigation and both the recorded video

images and text information can be displayed simultaneously.

Multiple cameras from the same image server can be viewed in live or playback mode. This ensures the

Operator is aware of all potential events that may occur within the ‘site’ they are viewing. This functionality

can be compared to an installation using analogue monitors and a keyboard but with the advantage of

locating the monitoring station anywhere on the network, therefore removing the limitations of a conventional

wired system, i.e. maximum distances.

The software includes the necessary control functions for monitoring a video surveillance system i.e.

controlling a Dome or PTZ (Pan, Tilt Zoom) camera. It also allows a set of camera view congurations to be

saved as display presets.

Retail Viewer enables access to the event lists that are stored on a connected image server. These les

are where all logged alarms, activity and system changes are stored, allowing the Operator quick and easy

access to any event video recordings that are saved on the image server. The Operator is also able to

search text data held on a server for specic relevant information.

Image and text data can be saved and exported for external use, whilst the Evidence Suite option allows for

images to be edited, a specic area highlighted, or a third party effectively ‘removed’ from the image via the

pixilation tool.

Incident reports can be created via the easy to use database tools which enable bespoke solutions for

customer management.

Retail Viewer

How this Manual is Constructed

The Manual is divided into four sections:

• Installing the Retail Viewer software

• Introduction

• Overview of the main GUI (Graphical User Interface)

• Detailed description of menu functionality

Acronyms used in this document:

•PTZ Pan, Tilt, Zoom camera

•GUI Graphical User Interface

•DVR Digital Video Recorder

ENGLISH

Retail Viewer software can be accessed from:

• Directly off the CD ROM supplied with the unit

• Downloaded from the Dedicated Micros website (www.dedicatedmicros.com)

Retail Viewer

User Interface

The software is congured and operated through the window shown below. It can be divided into six major

areas, each controlling a different feature of the software. These are; viewing, connection, monitoring,

searching, telemetry, review or playback and download.

The User Interface is designed for ease of operation and consists of several component parts.

• The Information Window is in the centre of the display. These panes can be congured to

simultaneously display both live and recorded video and text information.

• The Views option (top right) can be utilized to save, store and access View congurations. This

enables an Operator to establish and save an individual information window conguration for

future use.

• The Search Views (mid right) option allows an Operator to access a connected servers Event

database and search for specic information (both video and text).

• The Telemetry section (bottom right) enables (where available) remote control of a Dome or

PTZ camera. Preset position and guard patrol functions can also be established and activated.

• The Playback feature (bottom centre) can be used to playback recorded video. Via the shuttle

bar the Operator can scan through recorded images or directly goto a specic point via the time

/ date function.

• The Edit /Download function (bottom left) allows recorded images to be edited, highlighted,

compiled in a report and printed, or saved to an external drive and/or burnt to disc.

For further detailed information regarding all of the above options, please refer to the following section’;

Menu Functionality.

Retail Viewer

Language Selection

The language can be easily changed via the info panel. Click on the Info icon shown below.

This will display the software information panel. Click on the country ag to select the language required.

The available options are ;

French, German, Spanish or Italian.

Note: The viewer software will have to be restarted to apply this change.

Retail Viewer

Menu Functionality

Connect / Disconnect From Server - Replay

This section details how to access and connect to Servers streaming video and text data and how to replay

stored video les.

The Retail Viewer software allows an Operator to view live and both remotely and locally recorded video

images and text data.

To view remote live and recorded data;

• Connect to the required server.

• Highlight the information pane on the main menu in which you require the video or data to be

displayed.

• A thin red border will be shown around the selected frame.

• Left click the mouse button on the Connect To Server button (as shown in the example above).

• If the desired server has previously been accessed, the address will be displayed in the drop down

menu. If not, select the Add server... option.

• To add a server via the Add new connection option, enter the IP address of the server and a correct

Username and Password (as required to gain access).

• To disconnect from a server, select the relevant information pain in the main menu, then left click

the Disconnect from Server button..

To view locally saved video (par) les;

• Select ‘Replay” from the drop down menu

Retail Viewer

• Navigate to the stored par file and open it to view it within the Retail Viewer Software.

Viewing Conguration

This section details how to congure the main menu viewer interface.

The main viewing window can be split into up to four panes. Retail Viewer allows the Operator to utilize

these pains in any of ve different congurations. These are selected via the option buttons detailed below:

These options are:

One camera view, one text data view

Two camera views, two text data views (video displayed in left column)

Three camera views, one text data views (video displayed in top panes)

One camera view and up to three data views

Selecting Camera Views

This section details how to select a specic camera following connection to a server.

Retail Viewer

Following successful connection to a server, right click the mouse within the relevant information pane. The

screen shown above will be displayed. Select the required camera number. That camera’s image will then

be displayed within the information pane.

Note:

The amount of cameras available will depend on the connected server’s capabilities.

Saving Viewing Congurations

This section details how to save, store and access Viewing congurations.

To save a view conguration, ensure the information panes display all required camera views and text data;

then left click the Save icon which accompanies the Views menu. The following screen will be displayed:

Firstly select a Site Name. Left click the arrow option which accompanies the Site Name text box.

If available, select the site name from the accompanying drop down list.

If the site details have not previously been entered, select New Site... and enter the required data.

Finally enter a unique identier in the View Name text box and left click OK.

The View conguration is then saved.

To access a previously saved view, click anywhere within the View panel.

A list of sites will be shown. When a site is highlighted via the cursor, a list of accompanying Views is

displayed as shown in the example below:

Retail Viewer

To delete a view, simply select and left click the accompanying Delete option button

Telemetry Functionality

This section details the options available to the Operator when connected to a telemetry enabled camera i.e.

dome or PTZ (Pan, Tilt, Zoom).

Firstly ensure the relevant camera is selected in the Information pane. A small red border will be displayed

around the camera view.

Utilize the options detailed below to set-up and control the camera as desired:

Zoom control – zoom in on an object, zoom out for full view.

Focus control – focus on an object close to the camera (near), focus on an object in the distance (far). This

will override any auto-focus function on the camera.

Iris control – open iris to let more light into the image, close iris to reduce the amount of light. This will

override any auto-iris function on the camera.

Auxiliary control – wash the glass on the camera housing, wipe any water from the glass on the camera

housing, switch lamps on and off. The fourth option can be used for other auxiliary functions such as gate

control.

Retail Viewer

Patrol Mode – A patrol mode can be stored within a PTZ/dome camera. Select the patrol number from the

numeric keypad (via the Presets tab) and then the patrol key.

Autopan – automatically move the camera between two pre-dened preset positions.

ENGLISH

Pan and tilt control – move the camera by using the pan and tilt buttons, the arrows show the direction the

camera will move, The slider bar can be used to alter the speed of the camera movements. i.e. sliding the

bar to the left will slow the speed of the camera’s movements whilst sliding the bar to the right will increase

the speed.

Presets

The Preset option enables individual positions and set-up parameters to be stored for telemetry enabled

cameras.

To save a preset, rstly set-up the camera as required, then left click the Save option and select a preset

number.

To access a preset, simply left click the mouse button on the relevant preset gure.

ENGLISH

Playback Feature

This section describes the controls available to the Operator when utilizing the Playback feature

The Playback feature enables an Operator to investigate and review recorded video via the VCR buttons

and the time and date goto function.

Playback Mode Controls

There are a number of options available when playing recorded video. Please utilize the various buttons as

outlined below:

Retail Viewer

Play - playback the video from the camera selected.

Pause - stop the video on a particular image.

Note:

When JPEG video is paused, the fast forward and rewind buttons operate as frame advance

and rewind. When paused in MPEG viewing, the fast forward and rewind buttons step between

I-Frames.

Fast rewind - move quickly back through the recorded video

Fast forward - move quickly through the playback video.

Live Mode -This switches the viewer into Live mode operation, all images displayed will be live video from

the camera being controlled.

Playback Shuttle Bar - enables the Operator to control the speed of playback video whilst rewinding or

forwarding through the recording. Left click the mouse and hold at the desired setting, to stop, simply release

the mouse button and the playback video will return to normal speed.

Date & Time - This option allows an Operator to directly view recorded video from a specic time and date.

The time and date can be directly entered into the accompanying textbox, or the date can be located via the

calendar button.

When a date has been entered, select the refresh button (as shown below)

MPEG4/MJPEG

In playback mode, JPEG (MJPEG) or MPEG (MPEG 4) video can be selected for viewing. Using MPEG4

reduces the bandwidth required to view remote scenes. When congured on the server, it can provide more

uid moving video over reduced bandwidth connections.

In Playback mode, if the video has been recorded in MJPEG then it can either be viewed as the recorded

MJPEG or TransCoded to MPEG4 for viewing over reduced bandwidth links with improved image update

rates.

Retail Viewer

Search Options

This section details how an Operator can interrogate video and text data to search for and view Event

information.

Retail Viewer enables an Operator to search video and text data from connected servers and search for

specic text references or event details i.e. alarm activation, user activity or system details.

Firstly select one of the available buttons:

Text Search only text parameters

Search Search all parameters

Events Search only for Event parameters

Next utilize the Times data eld to enter a start and end date for the search.

Either enter the date and time directly or use the calendar button to pinpoint a date.

Left click the button shown below to enter the current date and time:

When the chosen date and time have been entered, select the camera views and text data to be searched.

This is done via the Search Views option.

Select a View (and its accompanying video and text data) from the drop down menu as shown below:

Via the channels option, select which specic camera or text data streams are to be searched.

Retail Viewer

If searching for specic text, enter that text in the Text Search box.

If searching for Events information, select from:

All Search all Event details

Alarm Search only Alarm events

Activity Search only Activity events

System Search only System events.

When all chosen parameters have been successfully entered, select the Results tab. A results page similar

to that shown below will be displayed:

The software limits the number of returned results shown and displays Previous and Next buttons to scroll

through additional pages.

Edit & Download Video Images

This section details how an Operator can select, save, edit, print and download specic video images from

the Retail Viewer software.

Firstly select and highlight the specic video image required.

Then select and utilise one of the following options:

Open Evidence Suite Compiler

This button will enable the evidence suite compiler, allowing the operator to collect all of the images that will

be used in a report. The compiler opens in the bottom left corner of the software window.

Retail Viewer

There are ve working buttons on the Evidence Suite Report Compiler. There is a close button in the top

right corner to close the Compiler.

The Add Frame button will add the currently selected frame (in the View Window) to the report.

The image above shows two images added to the Compiler.

The Remove Frame button will delete the currently selected frame (in the Report Compiler window) from the

report. It does not effect the recorded data.

The Delete button will erase the storyboard. All the collected frames will be deleted from the report.

The Evidence Suite button will open the Evidence Suite Report Generator (see later).

Retail Viewer

Evidence Suite Report Generator

Selecting the above option will result in the Evidence Suite Report Generator being displayed:

The evidence suite enables an Operator to edit a camera image.

Use the Brightness button and the accompanying slider tool to increase / decrease the Brightness settings

within the whole image.

Use the Contrast button and the accompanying slider to increase / decrease the Contrast settings within the

whole image.

Retail Viewer

The button shown above allows the Operator to pixellate (blur) a specic portion of the image. This feature

could be used when third parties are displayed in an image who have no involvement with an incident under

investigation. To pixellate a portion, rstly select an area by drawing a rectangle with the left mouse button.

Then select the degree of pixellation via the slider tool

Use the Crop tool to select only a relevant portion of an image for future investigation.

Use the button shown above to cancel any changes made.

When complete, select either the Evidence Report or Save Image option. Please see individual sections

below for further information:

Save Image

The Save Image to File button allows a selected image to be saved to an external location.

When selected, enter a location, lename and left click the Save button.

Note: Images will be saved in jpg format.

Retail Viewer

Produce Report

The Produce Report option allows an Operator to present and highlight specic captured images along with

accompanying descriptive text. This information can then be printed.

The relevant image can be added using the ‘Add Image’ button.

Note: Each entry can be saved individually, using the ‘Entry Save’ button, to produce a temple for

future reports. The saved information will appear in the next report and can then be edited to

suit the new report.

Entry Save button

Enter a title for the report in the Report Title textbox.

Within the Report Introduction option, enter a brief introduction for the report.

Note:

This information will be displayed at the top of each printed page.

Within the Reports Summary section, enter the report details.

Note:

This information will be shown on the rst printed page.

Use the Back and Forward buttons to scroll through the nished report.

When complete, select the Printer icon to print the document.

Retail Viewer

Download Suite

The Download Suite enables an Operator downloaded data to a hard drive or to burn directly to disc.

IMPORTANT:

Please note that to utilize the direct burning feature, Nero disc burning software must be

installed. For further information regarding Nero products, please refer to www.Nero.com

To download to a hard drive (create local par les);

• Open the Download suite;

• Select ‘Native’ on the tabbed menu to download all information from the conneected servers.

• To download or burn specic sections of information, click on the ‘Selective’ tab. This will enable

ltering of the video information.

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Dedicated Micros Retail Viewer User guide

Dedicated Micros Retail Viewer User guide

Dedicated Micros Retail Viewer User guide

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