Samsung KQ65QT70AF User manual

SMART TV

E-MANUAL

Click on the Menu Tutorial link below to go directly to the

section with instructions on menu use for individuals who have

 seeing.

“Learning the Menus” Link

Contents

Guide

Connections

5

Connection Guide

6 Antenna Connection

7

Connecting to the Internet

10 Screen Sharing (Smart View) with Your Mobile Device

13 External Device Connection Cables

15 Changing the Source to a Connected External Device

17 Before Connecting External Devices

Using Remote and Peripheral Devices

20

About Samsung Smart Remote

22 About Samsung Smart Remote (The Sero)

24 About Samsung Smart Remote (The Frame)

26 Paring Samsung Smart Remote

27 Using Samsung Remote to Control External Devices

(Universal Remote)

28

Using Anynet+ (HDMI-CEC)

29

Using a Keyboard, Mouse or Gampad with the TV

31 Typing with the On-Screen Keyboard

Smart Features

32 Using Smart Hub

39

Managing Samsung Accounts

41

Using Ambient Mode

45

Using Remote Access

50

Using Apps Service

54

Using Gallery App

55

Using SmartThings App

56

Using e-Manual App

58

Using Internet App

59

Using Digital Butler

62

Enjoying Photos, Videos, and Music

67

Using Bixby

TV Viewing and Recording Features

71 Using the Guide

73

Recording Programs

75 Setting Up a Timer Viewing

76 Using Timeshift

77

Getting to Know Recording and Timeshift Controls and

Options

78

Using the CH List

79

Editing Channels

80

Using Favorites Lists

81 TV-Viewing Support Features

Picture and Sound Settings

83

Getting to Know AI Mode

85

Changing the Picture Mode and Adjusting the Picture

Quality

87 Optimizing Picture Settings based on the Type of External

Device

89 Changing Screen Size and Position

90

Changing the Sound Mode and Adjusting Detailed Sound

Settings

92

Sound Support Functions

General

94 Setting the Clock and Using Timers

96 Using Auto Protection Time and Power Saving Feature

97

Updating the Software

98

Getting to Know the Accessibility Features for the Disabled

103

Using Voice Assistants on TV

104

Getting to Know Other Settings

Notes and Precautions before Use

106

Before Using Record or Timeshift

108

Before Using Apps

109

Before Using the Internet

111

Before Opening Media Files

120

Aspect Ratios by Source

121 UHD Compatibility

122

Resolutions for Input Signals supported by QT800 series or

higher

123 Supported Resolutions for FreeSync(VRR)

124

Before Connecting a Computer (Supported Resolutions)

127

Supported Resolutions for Video Signals

129 Supported Resolutions for HDBT

130 Before Using Bluetooth Devices

131 Licenses

Troubleshooting

Screen

132

Testing the Picture Quality

Audio/Noise

136 Testing the Sound Quality

Channels/Broadcasts

External Device Connection

Network

Anynet+ (HDMI-CEC)

Remote

Record

App

Media

Voice Assistant

Miscellaneous Product Inquiries

Self-Diagnosis and Reset

Requesting Remote Assistance or Service Support from

Samsung Service Center

150 Requesting Remote Assistance

150

Checking the Information required for the Support Service

150

Requesting Service and Support

Frequently Asked Question

The TV Screen does not Display Properly

151

When the TV screen does not display properly

The TV does not Turn On

158 When your TV does not turn on

The TV’s screen is cutting out or there is sound coming from

the sound bar.

164 When the TV does not connect with an external device

properly

I can't connect to the Internet

169

When the TV can't connect to the Internet

There is no sound from the TV or the speakers are making a

strange noise.

174 When no sound comes out of the TV, or the sound is

breaking up

The Remote Control does not Work

181

When the remote control does not work

Updating the Software

186 Updating the lastest TV's software

Guide to Accessibility Features

Learning the Menus

193

Remote Use

194 Using Accessibility Menu

199

Using the TV with Voice Guide Enabled

201 Using Guide

203 Using Schedule Viewing

204 Using Channel List

205 Record

207

Using Smart Hub

210

Using e-Manual

211

Using Bixby

Guide

Learn how to use various features of the TV.

Connections

Connect an antenna cable to the TV to watch broadcasts and use a LAN cable or a wireless router to access the

internet on your TV. You can also use the various ports that come with the product to connect a wide variety of

external devices to the TV.

Connection Guide

Find out detailed information about the types of external devices that can be connected to the TV.

Source Connection Guide Try Now

This guide provides illustrated instructions on connecting external devices like video equipment, gaming consoles,

and computers to the TV. Select an external device and a connection method to see detailed instructions on

establishing the connection.

• Audio Device: HDMI (ARC), Optical, Bluetooth, Wi-Fi, Wi-Fi Speaker Surround Setup

HDMI (ARC) is supported by some models. Check the HDMI port name of the purchased product's model.

• Video Device: HDMI

• Smartphone: Screen Sharing (Smart View), SmartThings, Apple AirPlay, NFC on TV, Tap View

• PC: HDMI, Screen Sharing (Wireless), Apple AirPlay

• Input Device: Remote Control, Keyboard, Mouse, USB Gamepad, Bluetooth Device

• Game Console: HDMI

• External Storage: USB Flash Drive, Hard Disk Drive (HDD)

Connection methods and external device lists may vary depending on the model.

Depending on the model, Apple AirPlay and NFC on TV may not be supported.

Use the HDMI Troubleshooting feature to test the HDMI cable connection and check the connection status with external

devices. (takes approximately two minutes)

Connection Guide

Audio Device

Video Device

Smartphone

PC

Input Device

Game Console

External Storage

HDMI (ARC)

Optical

Bluetooth

Wi-Fi

Wi-Fi Speaker Surround Setup

HDMI Troubleshooting

Connect audio devices, such as speakers, sound bars,

headphones, or home theaters, to TV.

The actual menu screen may differ depending on the TV model.

- 5 -

Antenna Connection

Connect an antenna cable to the TV.

An antenna connection is not required if using the TV with a cable receiver/set-top box combination or a satellite receiver/

set-top box combination.

If using a ground-wave antenna, connect the antenna cable to the Ground-Wave UHD or Ground Wave/Cable port. If using a

cable antenna, connect the antenna cable to the Ground Wave/Cable port.

If using a ground-wave antenna and a cable antenna, connect the ground-wave antenna to the 지상파 UHD port and the

cable antenna to the 지상파/케이블 port.

- 6 -

Connecting to the Internet

Connect the TV to the internet.

Settings General Network Open Network Settings Try Now

 network settings to connect to an available network.

Connecting to a Wired Network

Settings General Network Open Network Settings Wired

Plug in a LAN cable, and the TV automatically connects to the network.

If network connection is not established automatically, see the “Network” section of Troubleshooting.

Use a CAT 7 (*STP type) cable.

*STP: Shielded Twisted Pair

The TV is unable to connect to networks with a speed below 10Mbps.

Depending on the model, this feature may not be supported.

- 7 -

Connecting to a Wireless Network

Settings General Network Open Network Settings Wireless

Verify the wireless router's network name (SSID) and security key before establishing a connection. The network

name (SSID) and security key are available on the wireless router's  screen. See the wireless router's

user manual for more information.

Wireless Connection

Select your wireless network.

Refresh

Manage Saved Networks

The actual menu screen may differ depending on the TV model.

If the wireless router you wish to connect to does not appear on the list, select Add Network at the end of the list and enter

the network name (SSID) manually.

If the wireless router has a WPS or PBC button, select Use WPS at the end of the list and then press the wireless router's

WPS or PBC button. The TV will then connect to the network automatically.

To check or remove the name (SSID) of a previously connected network, move the focus to Manage Saved Networks and

press the Select button.

- 8 -

Verifying Network Status

Settings General Network Network Status Try Now

Use this option to check your network's connection to the internet.

Resetting Network Conguration

Settings General Network Reset Network Try Now

Resets the network  to default settings.

Turning the TV On using a Mobile Device

Settings General Network Expert Settings Power On with Mobile

You can use a mobile device connected to the same network as the TV to turn the TV on.

You can use the SmartThings app or the Apple AirPlay feature to turn on the TV from your mobile device.

Depending on the model, Apple AirPlay may not be supported.

Connecting an IP-Control Device to the TV

Settings General Network Expert Settings IP Remote

It's possible to manage the TV's system by remotely connecting an IP-control device to the TV.

In order to use this feature, Power On with Mobile has to be enabled.

Turning this feature on may allow other IP control devices to control your TV. We recommend turning this feature on only if

an authorized third-party custom controller is installed and   for a Samsung TV and if your Wi-Fi

network is password protected.

Depending on the model, this feature may not be supported.

Changing the name of the TV

Settings General System Manager Device Name Try Now

Use this option to change the TV's name on the network. Select User Input at the bottom of the list to enter a

custom name.

- 9 -

Screen Sharing (Smart View) with Your Mobile Device

You can watch the screen of your mobile device on the TV screen through Smart View or Tap View.

For more information about Screen Sharing (Smart View) with your mobile device, refer to

Sources

Connection Guide Smartphone Screen Sharing (Smart View).

For more information in The Terrace for business, refer to the provided user manual.

• To turn off Screen Sharing (Smart View), disconnect the mobile device or press the button on the remote

control.

• Using the Smart View menu on your mobile device, you can change the settings such as aspect ratio.

• Use AirPlay if you are an iPhone or iPad user. For more information, refer to

Sources Connection

Guide Smartphone Apple AirPlay.

Depending on the model, this feature may not be supported.

• The screen sharing function (Smart View / Apple AirPlay) on your mobile device appears on Multi View of the TV

(or the screen on your mobile device).

Depending on the model, Apple AirPlay may not be supported.

- 10 -

Using the Tap View function

Tap your mobile device on the TV, you can watch the Multi View or mobile device's screen through the TV screen.

Depending on the model, this feature may not be supported.

This function is available in Samsung mobile devices with Android 8.1 or higher.

1.

Enable the Tap View function of your mobile device.

For more information about  refer to “Enabling the 탭 뷰” below for how to set.

2.

Turn on the screen of your mobile device.

3.

Place your mobile device on the top of the TV. The TV screen switches to Multi View or mobile device's screen.

When you perform Tap View in Ambient Mode feature or Art mode (only in The Frame models), only the mobile device's

screen appears on the TV.

4.

Watch the Multi View or mobile device's screen on the TV screen.

The displayed TV screen may differ depending on the model.

This function enables mirroring (Smart View) by detecting vibrations generated when you tap the mobile device on the TV.

Be sure to tap away from the TV screen and bezel corners. It may cause scratch or damage to the TV or mobile device.

We recommend using your mobile device with the cover in place and lightly tap it on any external edge of the TV.

Enabling the Tap View function

Enable Tap View in the SmartThings app.

Depending on the SmartThings app version, you may need to register the TV with your mobile device.

1.

Launch the SmartThings app on your mobile device.

2.

Select Settings ( ) in SmartThings app on your mobile device.

3.

Set Tap View to on.

When the TV connects with the mobile device for the  time, select Allow in connection pop-up window on the TV

screen.

- 11 -

Using Multi View

While watching the TV, you can see content from your mobile device through mirroring (Smart View / Apple

AirPlay).

To start Multi View, run the screen sharing (Smart View / Apple AirPlay) for your mobile device. This function can be

started or stopped by pressing the button on the remote control.

Depending on the model, this feature may not be supported.

This function operates only by TV broadcasts, external devices, or apps that support Multi View.

While running Multi View, app casting from your mobile device is run on Multi View. This function is not available in some

apps.

To stop this function, press and hold the button on the remote control.

In some models, you can watch the feed from a camera connected to the mobile device’s SmartThings app.

Q-Symphony is not supported by Multi View.

When an external device that connects to a receiver or Soundbar is used in Multi View, sound outputs from the TV speaker,

not from the receiver or Soundbar.

Press the down directional button on the TV screen. Available content items appear.

When you press the Enter button while running Multi View, the focused screen is viewed in the full screen.

• Select Content

Selects content to be displayed on the left screen.

• Watch Mobile/Camera

Enjoy your mobile content by mirroring (Smart View).

You can watch the feed from a camera connected to the mobile device’s SmartThings app.

• Screen Size

Selects the desired size of Multi View.

• PIP Position

Selects the position of a small screen on the full screen.

The focusing left or right screen appears as small window.

• Sound Output

You will hear the sound of the selected screen through another speaker connected to the TV.

Depending on the model, this feature may not be supported.

• Sound Distribution

You will hear the sound of both screens at the same time by adjusting the ratio of each screens sound.

Depending on the model, this feature may not be supported.

- 12 -

External Device Connection Cables

These are descriptions on connection cables used to connect external devices to the TV.

Connection Cable Image Description

HDMI

to

HDMI

Transmits digital video and audio signals from the external device

simultaneously via the TV’s HDMI port.

The cables come in a wide variety, depending on the types of the

input and output ports used on the external device.

HDMI

to

MINI HDMI

HDMI

to

Micro HDMI

HDMI

to

USB Type-C

HDMI

to

DisplayPort

Mini DisplayPort

to

HDMI

- 13 -

Connection Cable Image Description

DVI

to

HDMI

DVI to HDMI cables may transmit digital video signals only and not

audio signals. Accordingly, the use of an HDMI to HDMI cable is

recommended.

Optical

This type of cable is used to transmit audio signals to external

speakers with minimal loss.

Optical cables do not transmit video signals.

Component

A cable used to transmit analog signals.

The cable splits video signals into red, green, and blue channels and

transmits the signals in HD (1080i) quality. Audio signals are

transmitted via the red and white channels.

Composite

A cable used to transmit analog signals.

Video signals are transmitted via the yellow channel, whereas audio

signals are transmitted via the red and white channels.

Available connection cables may differ depending on the model or geographical area.

- 14 -

Changing the Source to a Connected External Device

It's possible to change the input signal of the TV and connected external devices.

Source

From the screen, select a connected external device to set it as the signal source.

With models that support universal remotes, connecting an external device (e.g., a Blu-ray player or a gaming console) to

the TV's HDMI port and turning on the device results in the device being selected automatically as the TV's signal source or

the device automatically pairing with the universal remote. For more information, refer to "Using Samsung Remote to

Control External Devices (Universal Remote)".

When you connect a USB device to the TV's USB port, a pop-up message containing links to lists of media  stores on the

device appears on the screen.

Depending on the external device, this feature may not be supported.

Editing External Device Names and Icons

Source

Rename ports connected to external devices and add external-device icons to the Home screen.

Sources

Universal Remote

Edit

Information

Add to Home

Source

The actual menu screen may differ depending on the TV model.

1.

Move the focus to an external device you wish to rename or add to the Home screen.

2.

Press the Up button. The following options will be available.

availability may vary depending on the connected device):

- 15 -

1.Universal Remote Setup

You can control all external devices connected to the TV using a single Samsung remote. Follow the on-screen

instructions to register external devices.

For more information, refer to "Using Samsung Remote to Control External Devices (Universal Remote)".

2.Edit

Change the name and/or the icon of the input port.

3.Information

View detailed information about the connected device.

4.Add to Home

Add an icon of the selected device to the Home screen for quick selection of the device as the source.

Using Additional Features

Following features are available from the Source screen:

• Connect your PC via Remote PC or Screen Sharing (Wireless) (Remote Access)

For more information, refer to "Using Remote Access".

• Instructions on connecting devices (Connection Guide)

For more information, refer to "Connection Guide".

• Registering an External Device to a Samsung Remote (Universal Remote Setup)

For more information, refer to "Connecting as an Anynet+ Device".

- 16 -

Before Connecting External Devices

Described below are notes and suggestions on connecting external devices to the TV.

The number of ports and their names and locations may vary depending on the model.

When connecting an external device to the TV, refer to the device's user manual as well. The number of ports on an external

device and their names and locations may vary depending on the manufacturer.

Connecting using an HDMI Cable

• The following types of HDMI cables are recommended:

– High Speed HDMI Cable

– High Speed HDMI Cable with Ethernet

– Premium High Speed HDMI Cable

– Premium High Speed HDMI Cable with Ethernet

– Ultra High Speed HDMI Cable

• Use an HDMI cable that is less than 17mm thick to ensure an optimal connection.

• Use of an non-certified HDMI cable may result in a blank screen or a connection error.

• Certain HDMI cables and external devices may not be compatible with the TV's HDMI version.

• This product does not support Ethernet access over HDMI. Ethernet is a Local Area Network (LAN) model

utilizing standard coaxial cables of the IEEE.

• Use a cable that is less than 3m in length to get the best UHD-viewing quality.

• Depending on the type of the graphic card used, certain computers may not support HDMI. If connecting a

computer that does not support HDMI, use an HDMI-DVI cable or HDMI-DisplayPort cable to connect the

computer to the TV.

• Connecting the TV to an external device (DVD/Blu-ray player, set-top box, etc.) via an HDMI cable automatically

activates Power Synchronization Mode. Power Synchronization Mode continuously monitors external devices

that are connected via an HDMI cable. To disable this feature, disconnect the HDMI cable from the external

device.

Depending on the model, this feature may not be supported.

- 17 -

Connecting External Speakers

• For better audio quality, connect an A/V receiver to the TV.

• Connecting an audio device using an optical cable automatically changes Sound Output to External Audio

Device. However, the external audio device must be turned on before connecting the cable. Sound Output can be

configured manually as follows:

The optical port may not be supported depending on the model.

– From Quick Settings Screen

Under Quick Settings's Sound Output ( Settings up directional button Sound Output), press the

Select button to choose Optical.

– From All Settings Screen

Under Sound Output ( Settings Sound Sound Output), select Optical.

Refer to the sound bar's user manual when connecting it to the TV.

• If you hear an unusual noise while operating an external device, the unusual noise may be caused by the external

device itself. In this case, contact the external device's manufacturer.

• Digital audio is only available with 5.1-channel broadcasts.

- 18 -

Connecting a Computer

• See the “

Before Connecting a Computer (Supported Resolutions)” section for information on resolutions

supported by the TV.

• To connect a computer to the TV, both devices must be on the same network.

• Depending on network configuration, network quality, and device functionality, file-sharing may not be

supported with IP storages and other network-based products by third parties.

e.g.) NAS (Network-Attached Storage)

Connecting a Mobile Device

• In order to use the screen sharing (Smart View) feature, you will need a mobile device that supports a screen

sharing protocol like Screen Mirroring or Smart View. Refer to the mobile device’s user manual to find out if your

mobile device supports screen sharing (Smart View).

• The Screen Sharing (Smart View) feature may not operate smoothly in a 2.4GHz environment. For better

experience, 5.0GHz is recommended. 5GHz may be available depending on the model.

• To use Wi-Fi Direct, the mobile device must support Wi-Fi Direct. Check your mobile device’s user manual to find

out if the device supports Wi-Fi Direct.

• In order to use screen sharing (Smart View), the mobile device and the TV must be connected to the same

network.

• Use AirPlay if you are an iPhone or iPad user. For more information, refer to

Sources Connection

Guide Smartphone Apple AirPlay.

Depending on the model, this feature may not be supported.

• Depending on the network status, you may experience audio and/or video interruptions while using certain

features.

• Depending on network configuration, network quality, and device functionality, file-sharing may not be

supported with IP storages and other network-based products by third parties.

e.g.) NAS (Network-Attached Storage)

- 19 -

Using Remote and Peripheral Devices

Use a Samsung Smart Remote to control the TV or use peripherals like a keyboard to use your TV with greater ease.

About Samsung Smart Remote

Find out about the buttons and features of your Samsung Smart Remote.

- 20 -

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Samsung KQ65QT70AF, KQ75QT70AF, KU86UT9000F User manual

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