Eaton EC500 Operation Handbook

Brand: Eaton

Model: EC500

Type: Operation Handbook

EC500 Controller

Operation Handbook

Issue A1

Eaton Corporation

Telecommunications Power Solutions

dcpower.eaton.com

[email protected]

Issue Date: March 2019

EC500 Controller Handbook

Issue A March 2019 Page 2 of 107

The product discussed in this literature is subject to terms and conditions outlined in Eaton selling policies. The sole source

governing the rights and remedies of any purchaser of this equipment is the relevant Eaton selling policy.

No warranties, express or implied, including warranties of fitness for a particular purpose or merchantability, or warranties arising

from course of dealing or usage of trade, are made regarding the information, recommendations and descriptions contained

herein.

In no event will Eaton be responsible to the purchaser or user in contract, in tort (including negligence), strict liability or otherwise

for any special, indirect, incidental or consequential damage or loss whatsoever, including but not limited to damage or loss of

use of equipment, plant or power system, cost of capital, loss of power, additional expenses in the use of existing power facilities,

or claims against the purchaser or user by its customers resulting from the use of the information, recommendations and

descriptions contained herein.

The information contained in this literature is subject to change without notice.

Subject to the right to use its equipment, Eaton Corporation does not convey any right, title or interest in its intellectual property,

including, without limitation, its patents, copyrights and know-how.

No part of this literature may be reproduced or transmitted in any form, by any means or for any purpose other than the

Purchaser’s personal use, without the express written permission of Eaton Corporation.

Eaton

, Matrix, Powerware

, Intergy

, CellSure

, SiteSure

, PowerManagerII

and DCTools

are trade names, trademarks,

and/or service marks of Eaton Corporation or its subsidiaries and affiliates. Unless otherwise noted, brands, product names,

trademarks or registered trademarks are the property of their respective holders.

EC500 Controller Handbook    Contents 
Copyright © 2019 Eaton Corporation. All Rights Reserved.  
Issue A March 2019  Page 3 of 107 
CONTENTS 
 
About This Guide.............................................................................................................................. 6
 
Scope ................................................................................................................................................... 6 
Audience ............................................................................................................................................. 6 
Reporting Problem With This Guide ................................................................................................... 6 
For Further Information and Technical Assistance ............................................................................. 6 
Third Party Software ........................................................................................................................... 6 
General Description ......................................................................................................................... 7
 
Overview ............................................................................................................................................. 7 
EC500 Controller ................................................................................................................................. 7 
DC Interface and IO Board .................................................................................................................. 8 
IOB-6V3C ......................................................................................................................................... 8 
Potential Free Input / Output Board ................................................................................................... 9 
Connections ...................................................................................................................................... 10 
Board Options ................................................................................................................................... 11 
EC500 Operation ............................................................................................................................ 12
 
Overview ........................................................................................................................................... 12 
Starting the EC500 ............................................................................................................................ 12 
Home Screen ................................................................................................................................. 13 
EC500 Operation Using Keypad and Screen ..................................................................................... 13 
Navigation Keys ............................................................................................................................. 13 
Main Menu Navigation ................................................................................................................. 14 
Changing a Configuration Setting using the Keypad ..................................................................... 14 
Keypad Access Security ................................................................................................................. 14 
Display Settings ............................................................................................................................. 15 
Display Time-out ........................................................................................................................... 15 
Alarm Indicators ............................................................................................................................ 15 
EC500 Operation Using a PC/Laptop ................................................................................................ 16 
EC500 Identity Information ............................................................................................................... 17 
Identity Information ...................................................................................................................... 17 
EC500 Internal Clock ......................................................................................................................... 18 
Time Synchronization .................................................................................................................... 19 
Language Options ............................................................................................................................. 19 
Language Selection ....................................................................................................................... 20 
EC500 Firmware Upgrade ................................................................................................................. 20 
Software Downgrade .................................................................................................................... 20 
Configuration File .............................................................................................................................. 21 
System Operation .......................................................................................................................... 22
 
Overview ........................................................................................................................................... 22 
Battery and Voltage Control ............................................................................................................. 22 
VRLA Battery Charge Profile ......................................................................................................... 23 
Battery Current Limit .................................................................................................................... 24 
Multiple Battery Banks.................................................................................................................. 24 
Battery Temperature Compensation ............................................................................................ 26 
Equalize ......................................................................................................................................... 27 
Battery Test ................................................................................................................................... 29 
Battery Reverse Detection ............................................................................................................ 30 
Manual Charge Mode ................................................................................................................... 30 
Solar Charger Power Share ........................................................................................................... 31 

EC500 Controller Handbook    Contents 
Copyright © 2019 Eaton Corporation. All Rights Reserved.  
Issue A March 2019  Page 4 of 107 
Rectifiers ........................................................................................................................................... 34 
Rectifier Registration .................................................................................................................... 36 
Identify a Rectifier ......................................................................................................................... 37 
Force Share Reset ......................................................................................................................... 37 
Rectifier Sleep Mode ..................................................................................................................... 38 
Economy Mode ............................................................................................................................. 38 
Rectifier Alarms ............................................................................................................................. 41 
Low Voltage Disconnect (LVD) .......................................................................................................... 42 
Bus Monitoring ............................................................................................................................. 42 
Battery LVD ................................................................................................................................... 43 
Load LVD ....................................................................................................................................... 44 
Typical LVD Arrangements ............................................................................................................ 44 
LVD Operation ............................................................................................................................... 44 
DCDB Alarms ................................................................................................................................. 45 
Alarms ............................................................................................................................................... 45 
Type of Alarms .............................................................................................................................. 45 
Active Alarm Indications ............................................................................................................... 46 
Alarm Change Indication ............................................................................................................... 47 
Alarm Grouping ............................................................................................................................. 47 
System Alarms ............................................................................................................................... 47 
Potential Free Inputs / DI Alarms .................................................................................................. 48 
Analog Alarms ............................................................................................................................... 49 
Smart Alarms ................................................................................................................................. 51 
Potential Free Outputs .................................................................................................................. 52 
Common Alarm Parameters ......................................................................................................... 53 
Generator Control ............................................................................................................................. 53 
Input / Output (I/O) .......................................................................................................................... 55 
Identify an I/O Board .................................................................................................................... 55 
Analog System Values ................................................................................................................... 55 
Analog Inputs ................................................................................................................................ 56 
System States ................................................................................................................................ 58 
Digital Inputs ................................................................................................................................. 58 
Digital Outputs .............................................................................................................................. 59 
Energy Metering ............................................................................................................................... 60 
Information ................................................................................................................................... 60 
Configuration ................................................................................................................................ 61 
Data Logging...................................................................................................................................... 62 
Event Log ....................................................................................................................................... 62 
Data Log ........................................................................................................................................ 63 
Energy Log ..................................................................................................................................... 63 
Run Hours Log ............................................................................................................................... 64 
Status Logs .................................................................................................................................... 64 
Change Logs .................................................................................................................................. 65 
Performance logs .......................................................................................................................... 65 
System Configuration ..................................................................................................................... 67
 
Overview ........................................................................................................................................... 67 
System Info ....................................................................................................................................... 67 
Battery Configuration ....................................................................................................................... 68 
Battery Mid-Point Configuration ...................................................................................................... 70 
Load Configuration ............................................................................................................................ 72 
Current Sensing ................................................................................................................................. 72 

EC500 Controller Handbook    Contents 
Copyright © 2019 Eaton Corporation. All Rights Reserved.  
Issue A March 2019  Page 5 of 107 
Cabinet Configuration ....................................................................................................................... 73 
Hardware Channel Mapping ............................................................................................................. 74 
Channel Naming Convention ........................................................................................................ 74 
Battery Channel Mappings ............................................................................................................ 76 
Load Channel Mappings ................................................................................................................ 77 
Cabinet Channel Mappings ........................................................................................................... 78 
Communications ............................................................................................................................ 79
 
Communications Options ................................................................................................................. 79 
Ethernet Communications ................................................................................................................ 79 
Ethernet Communication Set-up .................................................................................................. 79 
Communication via Web Browser ................................................................................................ 82 
Communication via a Network Management System using SNMP .............................................. 83 
SNMP Access Configurations ........................................................................................................ 83 
SNMP trap Configurations ............................................................................................................ 85 
Communication via Email ............................................................................................................. 88 
Modbus Communications ................................................................................................................. 89 
Communications Security ................................................................................................................. 89 
Web Access Security ..................................................................................................................... 89 
Web User Setup ............................................................................................................................ 90 
Specifications ................................................................................................................................. 92
 
EC500 Controller ............................................................................................................................... 92 
Interfaces ...................................................................................................................................... 92 
User Input and Display .................................................................................................................. 92 
Power, Mechanical & Environmental ........................................................................................... 93 
DC Interface Board ............................................................................................................................ 94 
Potential Free Input / Output Board ................................................................................................. 95 
System Maximum Capacities (Software) .......................................................................................... 95 
Alarm Descriptions ......................................................................................................................... 97
 
Connector Pin-outs ...................................................................................................................... 100
 
System Controller Connector Pin-outs ........................................................................................... 100 
DCIF Connector Pin-outs ................................................................................................................. 102 
DCIO (IOB-6V3C) Connector Pin-outs ............................................................................................. 103 
Support......................................................................................................................................... 107
 

EC500 Controller Handbook About this guide

Issue A March 2019 Page 6 of 107

ABOUT THIS GUIDE

SCOPE

This guide covers operation of the EC500 Controller.

 See EC500 Identity Information on page 17 to determine the version of the embedded

software.

AUDIENCE

This guide is intended for use by:

• Installers competent in:

• installing and commissioning dc power systems

• safe working practices for ac and dc powered equipment

• the relevant local electrical safety regulations and wiring standards

• Operators and maintenance staff competent in:

• operation of dc power systems

• safe working practices for ac and dc powered equipment

REPORTING PROBLEM WITH THIS GUIDE

Please use this email address to report any problem you find in this guide:

[email protected]

FOR FURTHER INFORMATION AND TECHNICAL ASSISTANCE

For further information and technical assistance contact dcinfo@Eaton.com

THIRD PARTY SOFTWARE

This product includes an open source SSL library “mbed TLS” licensed by ARM Limited. Source code of

“mbed TLS” can be downloaded from https://tls.mbed.org/.

EC500 Controller Handbook General Description

Issue A March 2019 Page 7 of 107

GENERAL DESCRIPTION

OVERVIEW

Topic

Page

EC500 Controller

DC Interface and IO Board

Connections

EC500 CONTROLLER

The EC500 Controller is an advanced control and monitoring solution which provides a full suite of

communications options, including built-in Ethernet interface, Web server, Modbus, and SNMP agents.

Alarm notifications may be by Email, SNMP traps, SMS text messaging or relay contact closures. Local

notifications are given on Display, Buzzer and LEDs.

EC500 Front View

ITEM

NOMENCLATURE

Power LED/normal conditions

Major Alarm

Info Alarm

Display Screen

Left Key/ Scroll/Back

Right Key/Scroll

Up Key/Scroll/Parameter Value Change/ Latch reset

Down Key/Scroll/Parameter Value Change

EC500 Controller Handbook General Description

Issue A March 2019 Page 8 of 107

ITEM

NOMENCLATURE

Enter Key

Ethernet Port

USB Port

EC500 Rear View

ITEM

NOMENCLATURE

CAN Port 1 + Power

RS 485 Port (Lower) + Power

CAN Port 2 (Optional) + Power

RS 485 Port (Upper, Optional) + Power

RS232 Port, GSM Modem

The EC500 is supplied pre-configured with either a default configuration file, or with one factory customized

for a particular application. Some configuration file changes can be made with the keypad, or all settings can

be changed via a PC connected to the EC500 through a network. For essential configurations see System

Configurations on page 67.

For connector pin-outs see details on page100. See Troubleshooting on page Error! Bookmark not defined. for

details of EC500 alarm LEDs.

DC INTERFACE AND IO BOARD

The DC Interface & IO provides the Analogue interfaces, I/O interfaces and connections for system bus.

The DC Interface board includes a range of sense inputs for dc power system control and monitoring. It also

allows real time data collection from building services and other external devices, relay outputs for alarm

signals or control of external devices and drives for DC Contactors.

DCIO board provide Shunt based current sensing. All voltage and current measurements are in reference to

Bus Common (-48V DC).

IOB-6V3C

• Sensors: Current – 3, Bus Voltage – 1, Battery/Mid-point – 5, Temperature – 2

• Input/Outputs: Optically Isolated Inputs – 8, Relays – 8, LVD Contactor Relays – 3

EC500 Controller Handbook General Description

Issue A March 2019 Page 9 of 107

This board provides 8 on board relays for alarm or other control functions.

The IOB-6V3C board provides 3 on board LVD Contactor relays.

 For input and output specifications see details on page 94. For connector pin-outs see details

on page 102.

POTENTIAL FREE INPUT / OUTPUT BOARD

A variant of DCIO provides only 8 PFC Inputs and 8 PFC Outputs. This board can be used where additional

digital monitoring inputs and additional potential free contacts are required, but analogue inputs are not

required. The board communicates with the controller on the system CAN bus. For connector pin outs see

DCIF Connector Pin-outs on Page 102.

This board provides following interfaces:

• Input / Outputs: Optically isolated inputs – 8, Relay (NO / NC) – 8

EC500 Controller Handbook General Description

Issue A March 2019 Page 10 of 107

CONNECTIONS

The following diagram shows a system architecture using EC500 and its peripherals.

The following wiring diagram shows the connections between the EC500, the DC Interface board, the other dc

power system components and external devices for a generic power plant. Please refer to your system wiring

diagram for any system specific changes.

 For connector pin-outs see details on page 100. For input and output specifications see details

on page 100.

EC500 Controller Handbook General Description

Issue A March 2019 Page 11 of 107

BOARD OPTIONS

The EC500 system includes a number of options for controller and input / output boards. Contact Eaton for

any new or currently available options.

Unit

Unit Features

Remarks

EC500-00

Controller

EC500 Controller with 10/100Mbps

Ethernet, USB, 1x CAN, 1xRS485 and

1xRS232

EC500-01

Controller

EC500 Controller with 10/100Mbps

Ethernet, USB, 2x CAN, 2xRS485,

1xRS232 and 4GB SD card

To special order.

Contact Eaton.

IOB-6V3C

DC Interface unit

Cased, 6Voltage, 3 Current, 8 PFC inputs,

8 PFC outputs, 3 LVD, Bus Powered

Shunt based current

sensors

IOB-PFCIO-8

DC Interface Unit

Cased, 8 PFC inputs, 8 PFC outputs, Bus

Powered

To special order.

Contact Eaton.

EC500 Controller Handbook EC500 Operation

Issue A March 2019 Page 12 of 107

EC500 OPERATION

OVERVIEW

Topic

Page

Starting the EC500

EC500 Operation Using Keypad and Screen

EC500 Operation Using a PC/Laptop

EC500 Identity Information

EC500 Internal Clock

Language Options

EC500 Firmware Upgrade

STARTING THE EC500

When dc power is applied to the EC500 (via the connector CAN-1 / CAN-2 / RS485-L / RS485-U on rear panel)

the controller boots up and start-up sequence begins.

Start-up Screen

At power up, Boot loader

loads any new firmware and

then jumps to application.

Controller initializes

hardware, loads system

settings and starts operation.

Home Screen

Display system values, alarm

status, latest alarm and date /

time. Colour of particular

block shows alarm status of

that block.

Main Menu

Option selection displays

Main Menu. See

navigation on page 13. If Logon is

required see Keypad Access

Security on page 14.

 CAN-2 and RS485-U are not part of standard offering and must be purchased as an option

(EC500-01)

EC500 Controller Handbook EC500 Operation

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HOME SCREEN

The Home screen displays important system parameter values and system block status. Block nomenclature

and colour relations are as given below.

ITEM

NOMENCLATURE

ITEM

NOMENCLATURE

AC Input

Alarms

Rectifier

Selection Indicator

Solar Input

System Status

Battery Bank

Current Flow

Load

Home Screen or default screen parameters are read only and are used to show important system parameters

such as Date and Time, Last event, AC phase (RYB) voltage, Rectifier Current, Battery current & voltage, Load

current and bus voltage.

EC500 OPERATION USING KEYPAD AND SCREEN

NAVIGATION KEYS

EC500 provides a Joystick for navigation. For Navigation towards Right push the joystick Rightwards, for Left

push leftwards and similarly, for Up and Down directions. To select an option or Enter, press the joystick

towards the centre.

User can navigate through all enabled screen using the joystick. Joystick functions change according to context.

Important functions are given below.

ITEM

Key Operation / Key Direction

To Select an Option (Yes / No)

Select using Left / Right and then Enter

To select a sub menu

Select using Up / Down and then Enter. On Main menu use

Left / Right and then enter

Previous Menu Item

Left

Scroll through sub menus

Up / Down

EC500 Controller Handbook EC500 Operation

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Edit a parameter

Up / Down to change value, Enter to select current displayed value

Increase / decrease number of characters

When at last location of string, Right press will add one character

location. When at last display location, Left press will reduce string

length.

Fast Scroll

push and hold the joystick in the respective direction

Buzzer mute

When at Home screen, move joystick in any direction to

turn off Buzzer (if sounding). On new event, Buzzer will

again start to beep, unless Buzzer is permanently disabled

under System settings.

MAIN MENU NAVIGATION

To navigate to Main Menu, from Home screen navigate to the Main Menu icon and press enter.

The following menu items will appear: System Status, Logs, Settings, System Configuration, Maintenance and

Accessories. These can be navigated using left and right navigation keys. To select a particular menu use the

Enter Key. Sub menu items under the selected menu will appear.

CHANGING A CONFIGURATION SETTING USING THE KEYPAD

To change value or configuration of a parameter, the user must have edit access rights and must login. To

change the value of a parameter, navigate to the parameter and press Enter. If not logged in already, then a

change value (for changing values rapidly, hold the key in up (increment) or down (decrement) direction. Once

desired value has been set on display, press Enter to save. Valid limits of the parameter are also displayed in

the Edit window. Once the selected value is saved, a “SAVED” message will be displayed. Left press to exit Edit

window.

KEYPAD ACCESS SECURITY

To get Keypad access for changing any setting or configuration, user must first login with the access pin. Login

screen is presented when a user selects a parameter for edit.

➢ To Login

• Select the system parameter that is to be modified.

• If user is already logged in, then the settings can be directly changed, if he/she has required

access rights else a login window will popup.

• Enter the access PIN.

• To enter PIN, move joystick up / down to scroll through numbers 0 -9. To enter next digit

move joystick to right and then up / down to select next digit.

• Selected digit will be displayed for a short duration and then will be hidden using a * symbol.

• Once all required digits are selected, push joystick to Enter.

• Cursor moves to Login button, again push joystick to Enter.

• If PIN is incorrect, user is taken back to Login window.

 User will be auto logged out 5 minutes after last parameter edit.

EC500 Controller Handbook EC500 Operation

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For example, if a user wants to change Battery Capacity then go to Home  Main Menu  Settings 

Battery Settings  General Settings Battery Capacity and press Enter. If User is not already logged in, a

pop-up window for PIN entry will appear.

DISPLAY SETTINGS

In Display Settings, a user can set brightness level.

➢ To set Brightness level

• Home  Main Menu  Settings  System Settings  Brightness.

• Change level (10% – 100%) using up and down keys.

• Enter to save.

 Adjust display intensity according to ambient light, else you may not be able to see the

display values

DISPLAY TIME-OUT

If there is no keypad activity for 60 seconds, the display will jump back to the Home screen.

When the display is at Home screen and there is no user activity for 60 seconds, the display intensity

automatically reduces to half (minimum 10%). If there is no activity for further 180 seconds then the intensity

is reduced to 10%. Display intensity will increase automatically to set value when any key is pressed or any

event occurs.

ALARM INDICATORS

Enter

Enter PIN to

Press Login Button

now the value can

be configured. Press

Enter to Configure.

Change the Value

using up/down

navigation and Press

Enter to save.

Enter

Window

Enter

EC500 Controller Handbook EC500 Operation

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Active alarms are displayed at the bottom left side of the Display. Alarms are categorised as Critical, Major and

Minor. If a Critical or Major Alarm occurs than Status LEDs will glow in Red colour and if a Minor alarm occurs

than Status LEDs glow in Yellow colour.

Visual Indicators

Audio Indicators

Whenever any alarm is present, the Buzzer will beep every 2 seconds

➢ To stop the audible indicator

On Home screen move the joystick in any direction (up / down / left / right)

 The audible indicator will restart at the next active alarm or alert message.

➢ To enable / disable the audible alarm indicator

Either:

• Use the keypad to go to: Home  Main Menu  Settings  System Settings  Buzzer

• Set Buzzer status to Disable and save.

Or:

• On Web page go to: Home  Settings  System Settings  Buzzer Status

• Set Buzzer status to Disable and save.

EC500 OPERATION USING A PC/LAPTOP

EC500 can be operated using a PC/Laptop through the Ethernet port.

Connect to the EC500 either directly or over a network. Before connecting, ensure you know the IP address,

user id and password to login to EC500. Please obtain your User name and password from your network

administrator.

To see the IP address of EC500 on display go to

For IPv4:

Home  Main Menu  Settings  Communication Settings  Ethernet  IPv4  IP Address

For IPv6 Link Local / Network Address:

Home  Main Menu  Settings  Communication Settings  Ethernet  IPv6  Link Local / IPv6 Address

 Refer section Ethernet Communication Set-up on page 79 for setting static IP address or

enabling DHCP client.

Power on LED (green)

Critical/Major Alarm LED (Red)

Minor Alarm LED (yellow)

EC500 Controller Handbook EC500 Operation

Issue A March 2019 Page 17 of 107

 Refer section Communication via Web Browser on page 82 for establishing communication

using a Web browser.

Open any standard Web Browser, enter IP address of the controller and press enter. Browser will connect to

the controller and a Login page will be presented. Enter your credentials and you will be presented with EC500

data.

By default, the EC500 Controller comes enabled for HTTPS communication. You will need to add "https://"

before the IP Address.

 Recommended web browsers: Microsoft Internet Explorer 10 or later, Mozilla Firefox 3.0 or

later, Chrome V63 or later.

 It is recommended to keep web communication mode to HTTPS to ensure a secure network.

EC500 IDENTITY INFORMATION

The following identity information is available for the EC500:

IDENTITY INFORMATION

Parameter

Description

Where to find:

Model No.

Indicates Model number of the controller, EC500.

Display:

Home > Menu > System

Status > System Info

Web:

Home > System Status >

System Info

Controller Serial

Number

EC500 serial number. Factory set.

Srl. No.: xxxxxxxxxxxxxxx

Boot Loader

Version

Indicates boot loader version vv.xx format. Factory

loaded.

Firmware Version

Indicates currently loaded firmware version in

CC.vv.xx format, where “CC” is hardware group

category of controller. For EC500 category is 34.

Configuration File

Version

Indicates currently loaded Configuration file version

in vv.xx format. If no configuration file is loaded,

controller can run with default configuration and this

version is shown as 00.00

MAC ID

Unique MAC ID of the Ethernet interface. Factory

loaded.

Display:

Home > Menu > Settings >

Communication Settings >

Ethernet

Web:

Home > Settings >

Communication Settings >

Ethernet

Following additional information can be stored to help system and site location.

Parameter

Description

Where to find:

Site Name

User can store a 12 character Site Name where the

system is installed.

Display:

EC500 Controller Handbook EC500 Operation

Issue A March 2019 Page 18 of 107

Parameter

Description

Where to find:

Site ID

User can store Site ID where the system is installed.

Site ID can be allocated by monitoring servers for

network wide management. Site ID can be an

alphanumeric string with length 12.

Home > Menu > Settings >

System Settings

Web:

Home > Settings > System

Settings

System Part

Number

User can store System part number in which this

controller has been used. This is to help inventory

management.

System Serial

Number

User can store Serial number of the system in which

this controller has been used. This is to help

inventory management.

EC500 INTERNAL CLOCK

The EC500 has a battery-backed clock for time stamping of log entries and Control Processes.

The time and date are factory set. They can also be set manually using a web browser or can be synchronized

to an SNTP reference time server.

➢ To view the EC500 time

Either:

• Use the keypad on controller to go to: Home Screen.

Time is displayed on lower right corner in DD/MM/YY HH:MM:SS format.

Or:

• In Web go to: Home Page

Time is displayed on lower right corner in DD/MM/YY HH:MM:SS format.

➢ To set the time on Web

• Connect to the EC500 via a web browser (See Ethernet Communications on page 79).

• Go to Home  Settings  System Settings.

• Click on Edit button to enable editing

• Click Date and Time field to select the text.

• Select the time or date text to be changed and type the correct time/date.

• Click Save button on Web page.

➢ To set the time from Display

• On EC500 display, go to Home  Main Menu  Settings  System Settings  Date and

Time.

• Enter on Date or Time field, if not logged in then login first and change the date or time.

• Enter to save.

EC500 Controller Handbook EC500 Operation

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TIME SYNCHRONIZATION

If required, the EC500 time can be synchronized to a reference time server using SNTP protocol (EC500 must

have access to the server).

➢ To synchronize the EC500 time using SNTP

• Connect to the EC500 via a web browser (See Ethernet Communications on page 79).

• Go to Home  Settings  System Settings.

• Click on Edit button to enable editing

• Click Date and Time field to select the text.

• Select Auto under Synchronisation field and click Save button. Web page will refresh and

display NTP server settings.

• Set the following parameters:

Server IP Type

IP Type IPv4 or IPv6.

Server IP Address

IP address of primary SNTP server.

UDP Port

Assigned by the time server

administrator.

Poll Interval

The time between synchronizations.

• Click Save button again on Web page.

 For more information on SNTP, including a list of public SNTP servers, visit www.ntp.org

http://www.ntp.org.

 Ensure that your network has an internal SNTP server or allows access to an external server.

It may be necessary to configure access through your network's firewall.

LANGUAGE OPTIONS

The EC500 Controller language default is English and is inbuilt. Text on the LCD can be shown in other

languages by loading the appropriate Translation File (EC500-xx-Vyyy.lng) into the EC500. Only Menu item

translation is supported. User entered strings and alarm strings are shown in English language only. Only one

language file can be loaded in addition to English.

The controller validates the language file for any corruption at power on / reboot. In case of any corruption the

language file is discarded and controller returns to English language, if another language was selected.

The existing language file will be normally supported in case of a firmware upgrade. In case translation of new

messages is not available, particular messages will be shown in English. In rare instances a firmware upgrade

may require a fresh language file compatible with this firmware.

Contact Eaton for available Translation Files. Current Firmware version does not support language translation

on Web pages.

➢ To add a new EC500 display language:

• Obtain the appropriate Translation File (EC500-xx-Vyyy.lng) from Eaton.

• Save the file on Laptop / PC.

• Connect to the EC500 via an Ethernet connection. See Communications Options on page 79.

• Open a web browser and browse to the EC500 IP address.

EC500 Controller Handbook EC500 Operation

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• Go to System Config.  File Management. Select Language Download.

• Click on Choose File and select the Translation File (EC500-xx-Vyyy.lng).

• Click on Upload and follow the prompts to add the language.

LANGUAGE SELECTION

EC500 can hold one language file (in addition to inbuilt support for English) and it can be selected from the

Display or Web page.

➢ To select a new language for the EC500 display

Either:

• On the EC500 keypad go to: Home Main Menu Settings  System Settings  Set

Language

• Select Language (English or second loaded language).

• Go back to Home screen. Controller will start showing messages in selected language.

Or:

• Connect to the EC500 via a web browser (See Ethernet Communications on page 79).

• Go to Settings  System Settings.

• Click on Edit button to enable editing

• Click Set Language field to select the Language from drop down.

• Click Save button. EC500 language will change to selected language.

EC500 FIRMWARE UPGRADE

If required, the embedded software (firmware) in the EC500 can be upgraded from a PC/Laptop via a web

browser.

➢ To use a web browser for a Firmware Upgrade

• Obtain the appropriate Firmware File (EC500_nnn_GG.VV.RR.frm) from Eaton.

• Connect to the EC500 via a web browser (For details see Ethernet Communications on page

79).

• Go to System Config.  File Management. Select Firmware Upgrade.

• Click on Choose File and select the firmware File (EC500_nnn_GG.VV.RR.bin).

• Click on Upload and follow the prompts.

• Web page & display will show progress.

• Once full file has been uploaded successfully, EC500 will automatically reboot within 5

Seconds. User will need to login again.

Some configuration settings may be lost when the firmware in the EC500 is upgraded. Refer to the

new firmware Product Release Notes for details of specific configuration settings that may be affected. Check

the configuration after upgrading. Backup any changes to the configuration.

SOFTWARE DOWNGRADE

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Eaton EC500 Operation Handbook

Eaton EC500 Operation Handbook

Eaton EC500 Operation Handbook

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