Cisco Small Business Pro SPA 504G Setup & User Manual
- Category
- IP phones
- Type
- Setup & User Manual
Cisco Small Business Pro SPA 504G is a full-featured IP phone designed for small businesses. It offers a wide range of features to help you stay connected and productive.
With the SPA 504G, you can:
- Make and receive calls using a traditional handset or speakerphone
- Place calls on hold, transfer calls, and create conference calls
- Access your voicemail and record unavailable messages
- Set up call forwarding and do not disturb
- Page other extensions in your office
The SPA 504G is easy to install and use. Simply connect it to your network and start making calls.
Cisco Small Business Pro SPA 504G is a full-featured IP phone designed for small businesses. It offers a wide range of features to help you stay connected and productive.
With the SPA 504G, you can:
- Make and receive calls using a traditional handset or speakerphone
- Place calls on hold, transfer calls, and create conference calls
- Access your voicemail and record unavailable messages
- Set up call forwarding and do not disturb
- Page other extensions in your office
The SPA 504G is easy to install and use. Simply connect it to your network and start making calls.
C
i
sc
o VoIP IP SP
A504
G
S
et
up
&
User
Guid
e
A
bou
t
Thi
s
Guid
e
T
hi
s
guide
i
s
in
t
ended
t
o
s
how
y
ou
how
t
o
in
st
all
y
our
phone
and
de
sc
ribe
s
how
t
o
u
s
e
s
ome
o
f t
he
ba
s
i
c f
un
ct
ion
s
and
f
ea
t
ure
s. T
he
f
ea
t
ure
s
a
v
ailable
on
y
our
phone
depend
on
t
he
ty
pe
o
f syst
em
t
o
whi
c
h
y
our
phone
i
s c
onne
ct
ed
.
Installing Your IP Phone
U
s
e
t
he
s
e
pro
c
edure
s t
o
in
st
all
t
he
phone
and
c
onne
ct
i
t t
o
y
our
ne
t
wor
k.
2
STEP
1
T
urn
t
he
phone
bod
y
o
v
er
t
o
e
x
po
s
e
t
he
por
ts
on
t
he
ba
ck
o
f t
he
uni
t.
C
A
U
TIO
N
Do
no
t
in
s
er
t
a
t
elephone
line
c
ord
in
t
o
t
he
au
x
iliar
y
por
t.
STEP
2
I
n
s
er
t t
he
long
end
o
f t
he
phone
c
ord
in
t
o
t
he
hand
s
e
t
por
t
on
t
he
phone
bod
y t
ha
t
i
s
mar
k
ed
wi
t
h
a
phone
sy
mbol
.
STEP
3
(
O
p
t
ional)
Rou
t
e
t
he
phone
c
ord
t
hrough
t
he
c
able
s
lo
t.
STEP
4
I
n
s
er
t t
he
o
t
her
end
o
f t
he
phone
c
ord
in
t
o
t
he
por
t
a
t t
he
bo
tt
om
o
f t
he
hand
s
e
t
(no
t s
hown)
.
STEP
5
(
O
p
t
ional)
Conne
ct t
he
phone
st
and
b
y
lining
up
t
he
t
ab
s
on
t
he
st
and
wi
t
h
t
he
s
lo
ts
on
t
he
phone
bod
y. S
lide
t
he
bo
tt
om
t
ab
s
in
t
o
t
he
lower
s
lo
ts
on
t
he
phone
bod
y
and
ligh
t
l
y
pre
ss
down
on
t
he
st
and
. It s
hould
ea
s
il
y s
lide
in
t
o
t
he
upper
st
and
s
lo
ts.
Do
no
t f
or
c
e
.
STEP
6
If y
ou
are
u
s
ing
an
e
xt
ernal
power
s
our
c
e
,
in
s
er
t
one
end
o
f t
he
power
c
ord
in
t
o
an
ou
t
le
t
and
in
s
er
t t
he
o
t
her
end
o
f t
he
power
c
ord
in
t
o
t
he
power
por
t
on
t
he
phone
bod
y.
STEP
7
Conne
ct y
our
phone
t
o
t
he
ne
t
wor
k:
•
U
s
ing
an
Et
herne
t
Conne
ct
ion
—I
n
s
er
t
one
end
o
f t
he
Et
herne
t c
able
in
t
o
t
he
ne
t
wor
k
por
t
on
t
he
phone
bod
y
mar
k
ed
―
SW.
‖
I
n
s
er
t t
he
o
t
her
end
o
f t
he
Et
herne
t
c
able
in
t
o
t
he
appropria
t
e
de
v
i
c
e
, s
u
c
h
a
s
a
ne
t
wor
k s
wi
tc
h
,
on
y
our
ne
t
wor
k.
•
U
s
ing
a
W
irele
ss
Conne
ct
ion
—Y
ou
c
an
u
s
e
a
Ci
sc
o
WBP
54
G
W
irele
ss
-
G B
ridge
wi
t
h
t
he
IP
phone
t
o
c
rea
t
e
a
wirele
ss
c
onne
ct
ion
be
t
ween
t
he
phone
and
t
he
ne
t
wor
k. S
ee
t
he
WBP
54
G
do
c
umen
t
a
t
ion
on
Ci
sc
o
.c
om
f
or
more
in
f
orma
t
ion
(
s
ee
t
he
li
st
o
f
lin
ks
a
t t
he
end
o
f t
hi
s
do
c
umen
t
)
.
STEP
8
(
O
p
t
ional)
T
o
pro
v
ide
ne
t
wor
k
a
cc
e
ss t
o
a
P
C
, c
onne
ct
one
end
o
f
an
addi
t
ional
Et
herne
t c
able
(no
t
pro
v
ided)
t
o
t
he
P
C
por
t
on
t
he
ba
ck
o
f t
he
phone
bod
y.
Conne
ct t
he
o
t
her
end
o
f t
he
Et
herne
t c
able
t
o
t
he
ne
t
wor
k
por
t
on
y
our
P
C
.
Aft
er
y
our
phone
i
s s
u
cc
e
ssf
ull
y c
onne
ct
ed
t
o
t
he
ne
t
wor
k
and
re
c
ei
v
e
s
a
ba
s
i
c c
on
f
igura
t
ion
, y
our
phone
line
k
e
ys s
hould
glow
green
(on
model
s
wi
t
h
phone
line
k
e
ys
)
.
O
n
t
he
SPA
504
G, y
ou
s
hould
hear
a
dial
t
one
when
pi
ck
ing
up
t
he
hand
s
e
t
or
pre
ss
ing
t
he
s
pea
k
erphone
bu
tt
on
,
and
t
he
LCD
sc
reen
di
s
pla
ys
a
phone
i
c
on
ne
xt t
o
t
he
e
xt
en
s
ion
number
.
Using the Call Features of the Cisco SPA504G
P
la
c
ing
a
Call
T
here
are
2
op
t
ion
s
a
v
ailable
t
o
pla
c
e
a
c
all
:
Li
ft t
he
hand
s
e
t
and
dial
t
he
number
.
(
T
hi
s
me
t
hod
will
t
a
k
e
5
s
e
c
ond
s
be
f
ore
i
t
make
s t
he
c
all)
Dial
t
he
number
and
pre
ss t
he
―
dial
‖
s
o
ft k
e
y.
A
n
s
wering
a
Call
T
here
are
2
op
t
ion
s
a
v
ailable
t
o
an
s
wer
a
c
all
.
Li
ft t
he
hand
s
e
t.
P
re
ss t
he
―
S
pea
k
erphone
‖
ke
y.
E
nding
a
Call
Hang
up
t
he
Hand
s
e
t.
P
la
c
ing
a
Call
on
Hold
W
hile
on
t
he
c
all
:
P
re
ss t
he
―
hold
bu
tt
on
T
o
re
t
urn
t
o
t
he
c
all
,
pre
ss t
he
―
hold
bu
tt
on
again
.
Placing a Conference Call
Turn a call into a conference call by performing the following steps.
Step 1 During a call, press the Confrn softkey. This selects a new line and places the
other party to whom you were speaking on hold.
Step 2 Place a call to another number by using the dial pad to enter the digits of the
other party to include on the conference call.
Step 3 When the call connects, press Join to add the other party to the conference call.
Conference Call Tips
When the conference call initiator disconnects, the conference call is terminated
To place a conference call on hold, press the Hold softkey. The other parties
cannot talk among themselves. To avoid disrupting the other callers, consider
muting the call instead. To mute the call, press the MUTE button.
To place a conference call on speakerphone, press the SPEAKER button. Press
the MUTE button to mute the speakerphone. The conference parties cannot hear
you but you can hear them.
The Cisco IP Phone 504G only allows three parties in a conference call.
Call waiting calls cannot be conferenced in, the conferencing node must
establish both legs of the 3-Way conference.
B
lind
T
ran
sf
erring
T
hi
s f
ea
t
ure
allow
s y
ou
t
o
t
ran
sf
er
a
c
all
wi
t
hou
t s
pea
k
ing
t
o
t
he
per
s
on
y
ou
are
t
ran
sf
erring
t
o
.
W
hile
on
t
he
c
all
,
pre
ss t
he
―
xf
er
k
e
y
(
t
hi
s
will
pla
c
e
t
he
c
aller
on
hold)
.
T
hen
s
impl
y
Dial
t
he
V
o
IP
e
xt
en
s
ion
y
ou
require
i
f t
ran
sf
erring
t
o
s
omeone
in
t
he
o
ff
i
c
e
or
en
t
er
t
he
mobile
or
landline
number
t
o
whi
c
h
y
ou
wan
t t
o
t
ran
sf
er
t
he
c
all
.
P
re
ss t
he
―
dial
‖
s
o
ft k
e
y t
o
t
ran
sf
er
t
he
c
all
.
W
arm
T
ran
sf
erring
T
hi
s
allow
s y
ou
t
o
s
pea
k t
o
t
he
per
s
on
y
ou
are
t
ran
sf
erring
t
o
prior
t
o
t
ran
sf
erring
t
he
c
all
.
W
hile
on
t
he
c
all
,
pre
ss t
he
―
xf
er
k
e
y
(
T
hi
s
will
pla
c
e
t
he
c
aller
on
hold)
.
T
hen
s
impl
y
Dial
t
he
V
o
IP
e
xt
en
s
ion
y
ou
require
i
f t
ran
sf
erring
t
o
s
omeone
in
t
he
o
ff
i
c
e
or
en
t
er
t
he
mobile
or
landline
number
t
o
whi
c
h
y
ou
wan
t t
o
t
ran
sf
er
t
he
c
all
.
W
hen
t
he
s
e
c
ond
line
ring
s,
wai
t f
or
t
he
par
ty t
o
an
s
wer
t
he
c
all
,
announ
c
e
t
he
c
aller
pre
ss
―
xf
er
again
t
o
c
onne
ct t
he
t
wo
par
t
ie
s.
Hang
up
or
end
t
he
c
all
.
Call
F
orwarding
P
re
ss t
he
―
cf
wd
s
o
ft k
e
y
E
n
t
er
t
he
number
y
ou
would
li
k
e
t
o
f
orward
t
o
and
t
hen
hi
t t
he
dial
bu
tt
on
t
o
c
on
f
irm
. If s
u
cc
e
ssf
ul
will
di
s
pla
y
a
s
Call
s F
orwarded
on
y
our
sc
reen
.
T
o
st
op
f
orwarding
P
re
ss t
he
-
cf
wd
s
o
ft k
e
y.
O
r
S
impl
y c
all
*72
A
nd
t
hen
en
t
er
t
he
number
y
ou
would
li
k
e
t
o
f
orward
t
o
and
t
hen
hi
t t
he
dial
bu
tt
on
t
o
c
on
f
irm
. If s
u
cc
e
ssf
ul
i
t
will
di
s
pla
y
a
s
Call
s F
orwarded
on
y
our
sc
reen
.
A
nd
c
all
*73
t
o
di
s
able
c
all
f
orwarding
Do
No
t
Di
st
urb
T
o
enable
Do
No
t
Di
st
urb
hi
t t
he
―
dnd
s
o
ft k
e
y
T
o
di
s
able
Do
No
t
Di
st
urb
hi
t t
he
―
-dnd
s
o
ft k
e
y
Acc
e
ss
ing
V
oi
c
e
Mail
P
re
ss
Y
ou
will
t
hen
need
t
o
en
t
er
y
our
pa
ss
word
.
O
r
S
impl
y c
all
*97
f
rom
y
our
V
o
IP P
hone
and
t
hen
en
t
er
y
our
pa
ss
word
.
Recording Unavailable Voice Message
P
re
ss
Y
ou
will
t
hen
need
t
o
en
t
er
y
our
pa
ss
word
.
O
r
S
impl
y c
all
*97
f
rom
y
our
V
o
IP P
hone
and
t
hen
en
t
er
y
our
pa
ss
word
.
Then press option 0 for advanced options
Then press option 1 to record your unavailable message.
Paging
Dial 222 to call all phones in the paging group.
OR
Press *80(EXT) to page a direct extension. Ex: *80103 will reach Ext: 103
-
1
-
2
-
3
-
4
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5
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6
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7
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8
Cisco Small Business Pro SPA 504G Setup & User Manual
- Category
- IP phones
- Type
- Setup & User Manual
Cisco Small Business Pro SPA 504G is a full-featured IP phone designed for small businesses. It offers a wide range of features to help you stay connected and productive.
With the SPA 504G, you can:
- Make and receive calls using a traditional handset or speakerphone
- Place calls on hold, transfer calls, and create conference calls
- Access your voicemail and record unavailable messages
- Set up call forwarding and do not disturb
- Page other extensions in your office
The SPA 504G is easy to install and use. Simply connect it to your network and start making calls.
Ask a question and I''ll find the answer in the document
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