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Multiplate 5 Analyzer

Roche Multiplate 5 Analyzer User manual

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  • What is the use of the Multiplate analyzer?
    What is the purpose of software version 2.04.41 update?
    How do I update my Multiplate analyzer software?
    What is a data alarm?
    What data alarms can occur?
    What is a software error message?
    What new software error messages are introduced in version 2.04.41 update?
Roche Diagnostics
Operator’s Manual · Version 2.3 195
Multiplate® analyzer 12 Update to software version 2.04.41
Table of contents
Update to software version 2.04.41 12
This chapter contains revisions to the Multiplate analyzer Operator’s Manual that
were necessary due to the update to software version 2.04.41.
In this chapter
Chapter
12
Revisions to the Multiplate analyzer Operator’s Manual .............................................197
Structure of a changed entry ......................................................................................197
Revision 1: Data alarms.....................................................................................................198
Data alarms...................................................................................................................198
Revision 2: Software error messages................................................................................200
Software error messages..............................................................................................200
Roche Diagnostics
196 Operator’s Manual · Version 2.3
12 Update to software version 2.04.41 Multiplate® analyzer
Table of contents
Roche Diagnostics
Operator’s Manual · Version 2.3 197
Multiplate® analyzer 12 Update to software version 2.04.41
Revisions to the Multiplate analyzer Operator’s Manual
Revisions to the Multiplate analyzer Operator’s Manual
In order to ensure that readers of the Multiplate analyzer Operator’s Manual use the
most up-to-date content, Roche recommends to manually mark the affected
passage(s) in the original manual.
To update the Multiplate analyzer Operator’s Manual:
1. In the current chapter Revisions, go to the first revision.
2. Familiarize yourself with the items that have been revised.
3. Identify the page number affected in the original document.
4. Go to the appropriate page in the original document and manually mark the
revisions. For example, cross out text that is no longer applicable or add a
reference where to find new and revised content.
q
If you print these pages, Roche recommends printing them single-sided. In this way, you
can easily insert them in the existing document
Structure of a changed entry
The following illustration explains how revisions are presented in this document.
Figure 12-1 Structure of a changed entry
Attachment version Software version Revision date Changes
2.3 2.04.41 August 2018 New data alarm section and
amendments to the software
error messages.
Table 12-1 Revision history
A Change ID C Change summary
B Page affected D Changed element
Revision 1: Data alarms
Revised page numbers This revision replaces the section "Data alarm decreasing curve" on page 115 of the
Multiplate analyzer Operator’s Manual, Version 2.0. It explains all available data
alarms.
Data alarms
Data alarms are shown in the Patient ID panel after the measurement is completed.
Figure 11-2 Data alarm display
The following data alarms can occur.
Data alarm Description Possible cause Remedy
Decreasing curve All measuring values
are decreasing. All
results (the AUC,
The NaCl was not preheated. 1. Repeat the measurement making sure
that NaCl is preheated.
2. If the data alarm persists, contact
A
B
C
D
Roche Diagnostics
198 Operator’s Manual · Version 2.3
12 Update to software version 2.04.41 Multiplate® analyzer
Revision 1: Data alarms
Revision 1: Data alarms
Revised page numbers This revision replaces the section "Data alarm decreasing curve" on page 115 of the
Multiplate analyzer Operator’s Manual, Version 2.0. It explains all available data
alarms.
Data alarms
Data alarms are shown in the Patient ID panel after the measurement is completed.
Figure 12-2 Data alarm display
The following data alarms can occur.
Data alarm Description Possible cause Remedy
Decreasing curve All measuring values
are decreasing. All
results (the AUC,
aggregation and
velocity) are reported
with the value zero.
The NaCl was not preheated. 1. Repeat the measurement making sure
that NaCl is preheated.
2. If the data alarm persists, contact
your Roche Service representative.
Sensor cable No test cell signal can
be detected.
o The sensor cable of the affected
channel was not plugged in correctly
or was unplugged during the
measurement.
o The sensor cable of the affected
channel is defect.
1. Check the sensor cable of the affected
channel and plug it in correctly.
2. Check that the sensor cable jacks are
clean and no liquid was spilled.
3. Repeat the measurement.
4. If the data alarm persists, repeat the
measurement using a new sensor
cable for the affected channel.
5. If the data alarm persists, contact
your Roche Service representative.
No stir bar The magnetic stirrer
bar cannot be
detected during
measurement.
The magnetic stirrer bar in the affected test
cell is not present or is blocked.
1. Check in the affected test cell that the
magnetic stirrer bar is present and
that it is not blocked.
2. Unblock the magnetic stirrer bar and
repeat the measurement.
3. If the data alarm persists, contact
your Roche Service representative.
Table 12-2 Analyzer data alarms
Roche Diagnostics
Operator’s Manual · Version 2.3 199
Multiplate® analyzer 12 Update to software version 2.04.41
Revision 1: Data alarms
Error stirrer
o The stirring
control sends an
error or is not
working.
o The magnetic
induction signal
of the stirring
module is
outside of the
default range.
o Rotation speed is
outside of the
allowed range.
The stirring module is defective 1. Repeat the measurement.
2. If the data alarm persists, contact
your Roche Service representative.
Data loss Not enough
measuring points.
Additional software was installed on the
analyzer affecting the measuring
performance.
1. Check if additional software was
installed on the analyzer.
2. Uninstall any additional software on
the analyzer.
3. Repeat the measurement.
4. If the data alarm persists, contact
your Roche Service representative.
Short circuit Short circuit is
detected in sensor
cable.
Short circuit in sensor cable or in the jacks. 1. Check that the sensor cable jacks of
the affected channel are clean and no
liquid was spilled.
2. Clean the sensor cable jacks and
repeat the measurement.
3. If the data alarm persists, repeat the
measurement using a new sensor
cable for the affected channel.
4. If the data alarm persists, contact
your Roche Service representative.
Time interval The time between
two measuring
points is out of range.
Additional software was installed on the
analyzer affecting the measuring
performance.
1. Check if additional software was
installed on the analyzer.
2. Uninstall any additional software on
the analyzer.
3. Repeat the measurement.
4. If the data alarm persists, contact
your Roche Service representative.
Measurement
stopped manually
Measurement was
stopped manually.
The measurement was manually stopped
using the Measurements > Stop
measurements command or by pressing
Ctrl+S.
1. Repeat the measurement.
Temperature out of
range
The internal analyzer
temperature is
outside of the
configured range.
1. Preheating phase too short.
2. Ambient temperature too high
(> 30 °C).
3. Software calibration issue.
4. Defective analyzer electronics.
For 1:
Wait for the preheating phase to
complete.
For 2:
Reduce the room temperature. Do not
place the analyzer near other analyzers
emitting heat. Avoid direct sunlight.
For 3 and 4:
Contact your Roche Service
representative.
Data alarm Description Possible cause Remedy
Table 12-2 Analyzer data alarms
Roche Diagnostics
200 Operator’s Manual · Version 2.3
12 Update to software version 2.04.41 Multiplate® analyzer
Revision 2: Software error messages
Revision 2: Software error messages
Revised page numbers This revision amends the section "Software error messages" on page 149 of the
Multiplate analyzer Operator’s Manual, Version 2.0. It explains new software error
messages.
Software error messages
Situation Description Cause Remedy
Warning window
shows The stir bar
monitoring device
does not respond.
Do you want to
continue?
The stirring control
sends an error or is
not working.
The stirring control might be defective. 1. Choose the No button to stop the
measurement.
2. Repeat the measurement.
3. If the error persists, contact your
Roche Service representative.
Warning window
shows The magnetic
induction of the
stirring module lies
outside the specified
range.
Do you want to
continue?
The magnetic
induction signal of
the stirring module is
outside of the default
range.
The stirring module might be defective. 1. Choose the No button to stop the
measurement.
2. Repeat the measurement.
3. If the error persists, contact your
Roche Service representative.
Warning window
shows The speed of
the stir bar lies
outside the specified
range.
Do you want to
continue?
The stirring speed of
the stirring module is
outside of the default
range.
The stirring module might be defective. 1. Choose the No button to stop the
measurement.
2. Repeat the measurement.
3. If the error persists, contact your
Roche Service representative.
Table 12-3 Software error messages
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