Canon LBP3900 User manual

Laser Beam Printer

User's Guide

1

Contents

Tur ning the Printer ON/OFF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Tur ning the Printer ON . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Tur ning the Printer OFF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Online and Offline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Placing the Printer Online . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Placing the Printer Offline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Paper Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Usable Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Paper Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Abbreviations of Paper Sizes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Paper Capacity of Paper Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Paper Capacity of the Output Trays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Printable Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Unusable Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Loading Paper in a Paper Cassette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

When Loading Standard Size Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

When Loading Custom Size Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Loading Paper in the Multi-purpose Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Loading Paper (Other than Postcards and Envelopes) in the Multi-purpose Tray. . . . . 35

Loading Postcards or Envelopes in the Multi-purpose Tray. . . . . . . . . . . . . . . . . . . . . . 42

Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Paper Jam Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Procedure for Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Replacing the Toner Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

When <

> Appears . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Replacing the Toner Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Canceling a Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Confirming the Printer Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Service Call Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Message List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

2

Turning the Printer ON/OFF

The printer can be turned ON/OFF using the power switch on the right side of the

printer body. Be sure to observe the following instructions in order to prevent

unexpected problems.

Turning the Printer ON

In order to use this printer, you should press " " of the power switch to turn the

printer ON. After running a self-diagnostic test on the printer unit and optional

accessories, the printer will be ready to print.

IMPORTANT

Do not turn the power ON immediately after turning it OFF. If you want to turn the printer

ON again after turning it OFF, wait at least 10 seconds after turning the printer OFF

before turning it ON again.

1

Press " " of the power switch on the printer.

The indicators and display on the control panel come on, and the printer initiates a

self-diagnostic test on the printer unit and optional accessories.

3

If no abnormality is found during the self-diagnostic test, the

indicator,

indicator and Paper Source indicator for the currently selected paper source

come on, <

>, <00 LIPS>, or <00 ESC/P> appears in the

display, and the printer is ready to print.

The following information is displayed in the display.

Turning the Printer OFF

Tu rn the printer OFF using the following procedure.

IMPORTANT

•

If the printer is used on a network, make sure that it is not printing data from another

computer before turning the power OFF.

•

If you turn the printer OFF when the

indicator is on, all the print data remaining in

the printer memory will be erased. If there is any necessary print data remaining in the

printer, wait until it is output, or press [

] in the offline state and then select <

> to output the data before turning the printer OFF.

•

Do not turn the power OFF when the printer is in any of the following status:

- While the printer is in the middle of printing

- While the printer is running a self-diagnostic test immediately after turning the power

ON

- While a message informing you that the NVRAM is being initialized or being written is

displayed

- While <

> is displayed

Paper Source Indicators

Indicator

Printable and not

processing print data

Size of paper in the currently

selected paper source

4

1

Make sure that the

indicator is off.

2

Press " " of the power switch on the printer.

Off

5

Online and Ofﬂine

When the printer can receive data from the computer and print the data, the printer

is in the state of "Online", and when the printer is disconnected with the computer

and cannot receive data, the printer is in the state of "Ofﬂine".

To perform the settings for each menu using the control panel, switch the printer

status as follows:

O: The status that you can enter the menu

X: The status that you cannot enter the menu

*You cannot specify the settings in the

options when the printer is in the online status.

Placing the Printer Online

When printing from the computer, the printer has to be online. Before printing, make

sure that the printer is online. If not, place the printer online using the following

procedure. The printer comes online automatically after you turn it ON.

1

Press [

].

The

indicator comes on, and the printer is ready to print.

IMPORTANT

When an error is occurring in the printer (when the

indicator is on, or the

number in the message blinks), the printer does not come online. Eliminate the

cause of the error before you place the printer online.

When the printer is online

When the printer is ofﬂine

Menu O* O

Menu O O

Menu O X

6

NOTE

If the printer has entered the sleep mode 1 or sleep mode 2, the

indicator is off even when the printer is online, and only the

indicator and

indicator are on. If the printer has entered the sleep mode 3, only the

indicator is on. If the printer receives data while it is in the sleep mode, the mode is

released, the

indicator comes on, and the printer is ready to print.

However, if the printer has entered the sleep mode 3, the mode is not released

even after the printer receives data from the computer connected by a USB cable.

Placing the Printer Ofﬂine

To conﬁgure the printer so that it does not receive data from the computer or

specify the settings for all the options in the

menu, place the printer

ofﬂine using the following procedure.

1

Press [

].

The

indicator goes off, allowing you to specify the settings on the control

panel.

IMPORTANT

This printer comes online automatically if left in the ofﬂine state for ﬁve minutes or

longer. However, when an error is occurring in the printer (when the

indicator is on, or the number in the message blinks), or while you are performing

any setting, such as selecting the menu functions or a paper source, or when

specifying the paper size, the printer does not come online.

7

Paper Requirements

To ensure optimum performance, use only paper that falls within the speciﬁcations

in the following lists. Using inappropriate paper may result in deterioration in print

quality or paper jams.

Usable Paper

The following shows the paper sizes that can be used with this printer. The symbol

indicates the paper that can be used for 1-sided printing and automatic 2-sided

printing using the optional duplex unit, the symbol O indicates the paper that can be

used for only 1-sided printing, and the symbol X indicates the paper that cannot be

used.

IMPORTANT

•

Print speed may drop depending on the settings for the paper orientation, paper size,

paper type and total print pages.

•

When continuously printing the paper of A4 size (297.0 mm wide) or smaller, the safety

function that prevents damages caused by heat may slow the print speed down in stages.

(The print speed may be as slow as approximately 1.9 ppm.)

8

Paper Size

Paper Type

Paper Source

Multi-purpose

Tray

Cassette 1

Cassette 2

(Optional)

Plain paper (60 - 90 g/m

2

)

A5*

1

B5*

1

A4

B4*

2

A3*

2

Letter

Executive*

1

Legal*

2

Ledger (11 x 17)*

2

Custom paper size *

3

*

4

*

5

Postcard*

2

100.0 mm x 148.0 mm

OXX

Reply postcard*

1

148.0 mm x 200.0 mm

OXX

4 on 1 postcard*

1

200.0 mm x 296.0 mm

OXX

Heavy paper (91 - 199 g/m

2

)

OXX

A5 - Ledger (11 x 17)

Custom paper size O*

3

XX

Postcard*

2

100.0 mm x 148.0 mm

OXX

Reply postcard*

1

148.0 mm x 200.0 mm

OXX

4 on 1 postcard*

1

200.0 mm x 296.0 mm

OXX

Transparency A4 O X X

9

*1 Paper can be loaded only in landscape orientation.

*2 Paper can be loaded only in portrait orientation.

*3 You can load paper of the following custom paper sizes.

- When loading paper in portrait orientation: Width 98.0 to 312.0 mm; Length 148.0 to 470.0 mm

- When loading paper in landscape orientation (only when LIPS LX Printer Driver is used): Width 148.0 to 312.0 mm;

Length 148.0 to 312.0 mm

You can perform automatic 2-sided printing on paper (plain paper) of the following custom paper sizes.

- When loading paper in portrait orientation: Width 210.0 to 297.0 mm; Length 210.0 to 431.8 mm

- When loading paper in landscape orientation (only when LIPS LX Printer Driver is used): Width 210.0 to 297.0 mm;

Length 148.0 to 297.0 mm

*4 You can load paper of the following custom paper sizes.

- When loading paper in portrait orientation: Width 210.0 to 297.0 mm; Length 210.0 to 431.8 mm*

* If the paper width is 279.5 to 297.0 mm, the paper length should be 210.0 to 420.0 mm.

- When loading paper in landscape orientation (only when LIPS LX Printer Driver is used): Width 210.0 to 297.0 mm;

Length 148.0 to 297.0 mm

*5 You can load paper of the following custom paper sizes.

- When loading paper in portrait orientation: Width 210.0 to 297.0 mm; Length 210.0 to 431.8 mm

- When loading paper in landscape orientation (only when LIPS LX Printer Driver is used): Width 210.0 to 297.0 mm;

Length 148.0 to 297.0 mm

Label A4 O X X

Postcard*

2

100.0 mm x 148.0 mm

OXX

Reply postcard*

1

148.0 mm x 200.0 mm

OXX

4 on 1 postcard*

1

200.0 mm x 296.0 mm

OXX

Envelope*

2

YOUGATA No. 4

105.0 mm x 235.0 mm

OXX

YOUGATA No. 2

114.0 mm x 162.0 mm

OXX

KAKUGATA No. 2

240.0 mm x 332.0 mm

OXX

Paper Type

Paper Source

Multi-purpose

Tray

Cassette 1

Cassette 2

(Optional)

10

Abbreviations of Paper Sizes

The following shows the abbreviations of paper sizes that are marked on the paper

cassette:

Paper Capacity of Paper Source

Paper Size Abbreviations on the Paper Cassette

Ledger (11 x 17) 11 x 17

Legal LGL

Letter LTR

Executive EXEC

Custom paper size Custom

Paper Type

Paper Source

Multi-purpose tray Cassette 1

Cassette 2

(Optional)

Plain paper (Ex. 64 g/m

2

) Approx. 100 sheets

Approx. 250

sheets

Approx. 500

sheets

Heavy paper (Ex. 128 g/m

2

) Approx. 50 sheets X X

Transparency Approx. 50 sheets X X

Label Approx. 40 sheets X X

Postcard Approx. 40 sheets X X

Reply postcard Approx. 40 sheets X X

4 on 1 postcard Approx. 40 sheets X X

4 on 1 postcard

recommended by Cannon

Approx. 40 sheets X X

Envelope Approx. 10 sheets X X

11

Paper Capacity of the Output Trays

* Actual paper capacity varies depending on the installation environment and paper type.

■ Plain Paper

This printer can print plain paper at sizes of A3, B4, A4, B5, A5, Ledger (11 x 17), Legal,

Letter, Executive, Postcard, Reply postcard, 4 on 1 postcard, and custom paper sizes that

weighs between 60 and 90 g/m

2

.

Plain paper can be loaded in the paper cassettes and multi-purpose tray. Also, paper at

sizes of A3, B4, A4, B5, A5, Ledger (11 x 17), Letter, Legal, Executive, and paper of the

following custom paper sizes are available for automatic 2-sided printing.

When loading paper in portrait orientation: Width 210.0 to 297.0 mm; Length 210.0 to

431.8 mm

When loading paper in landscape orientation (only when LIPS LX Printer Driver is used):

Width 210.0 to 297.0 mm; Length 148.0 to 297.0 mm

■ Heavy Paper

This printer can print heavy paper at sizes of A3, B4, A4, B5, A5, Ledger (11 x 17), Legal,

Letter, Executive, Postcard, Reply postcard, 4 on 1 postcard, and custom paper sizes that

weighs between 91 and 199 g/m

2

. Heavy paper can be loaded in the multi-purpose tray,

and is available only for 1-sided printing.

■ Transparency

This printer can print A4 size transparencies. Transparencies can be loaded in the

multi-purpose tray.

Paper Type

Output Trays*

Output Tray Sub-output Tray

Plain paper (Ex. 64 g/m

2

) Approx. 250 sheets Approx. 50 sheets

Heavy paper (Ex. 128 g/m

2

) Approx. 150 sheets Approx. 30 sheets

Transparency Approx. 100 sheets 1 sheet

Label Approx. 100 sheets Approx. 20 sheets

Postcard Approx. 100 sheets Approx. 20 sheets

Reply postcard Approx. 100 sheets Approx. 20 sheets

4 on 1 postcard Approx. 100 sheets Approx. 20 sheets

4 on 1 postcard recommended

by Cannon

Approx. 100 sheets Approx. 20 sheets

Envelope Approx. 50 sheets Approx. 10 sheets

12

IMPORTANT

•

Use "A4 size transparencies for LBP recommended by Cannon". "A4 size transparencies

for LBP recommended by Cannon" weighs 8.7 g per sheet.

•

Thoroughly fan the transparencies before loading them as they may stick to each other.

■ Label

This printer can print A4 size labels. Labels can be loaded in the multi-purpose tray.

IMPORTANT

•

Use "A4 size labels recommended by Cannon". "A4 size labels recommended by

Cannon" weighs 7.8 g per sheet.

•

Do not use the labels in the following conditions. Using inappropriate labels may result in

paper jams that are difﬁcult to clear or may result in damage to the printer.

-Peeled labels or partly used labels

- Coated labels that are easily peeled off from the backing sheet

- Labels with uneven adhesive

■ Postcard/Reply postcard/4 on 1 postcard

This printer can print postcards, reply postcards, 4 on 1 postcards, and 4 on 1 postcards

recommended by Cannon. Load postcards, reply postcards, and 4 on 1 postcards in the

multi-purpose tray with the printing side facing up.

IMPORTANT

•

Printing inappropriate size postcards (other than Postcard, Reply postcard, 4 on 1

postcard, and 4 on 1 postcard recommended by Cannon) may result in deterioration in

print quality or paper jams.

•

You cannot print reply postcards with folds.

•

If the post cards are curled, ﬂatten the curls by warping them in the opposite direction

before loading them.

•

Postcards and reply postcards for ink jet printers cannot be printed.

•

Postcards cannot be loaded in landscape orientation. Be sure to load them in portrait

orientation with the printing side facing up.

(: Feeding direction)

13

•

Reply postcards and 4 on 1 postcards cannot be loaded in portrait orientation. Be sure to

load them in landscape orientation with the printing side facing up.

(: Feeding direction)

•

Printing speed drops when printing postcards, replay postcards, or 4 on 1 postcards.

■ Envelope

The envelopes that can be used with this printer are YOUGATA No. 4, YOUGATA No. 2,

and KAKUGATA No. 2 with the following structures only. Load the envelopes with the

address side (non-glued side) facing up in the multi-purpose tray.

IMPORTANT

•

Do not use the following types of envelopes. Using inappropriate envelopes may result in

paper jams that are difﬁcult to clear or may result in damage to the printer.

-Envelopes with fasteners or snaps

-Envelopes with address windows

-Envelopes with adhesive on the surface

-Wrinkled or creased envelopes

-Poorly manufactured envelopes in which the glued parts are uneven

- Irregularly-shaped envelopes

•

Before loading the envelopes, ﬂatten the stack of envelopes to release any remaining air,

and press the fold lines along the edges tight.

•

Do not print on the reverse side (glued side) of envelopes.

YOUGATA No. 4

105 mm 235 mm

YOUGATA No. 2

114 mm 162 mm

*You cannot use envelopes at sizes of YOUGATA No. 4 and

YOUGATA No. 2 that have a flap on the short edge.

KAKUGATA No. 2

240 mm 332 mm

Envelope K-201G for

Canon LBP/recommended

14

•

When loading envelopes at a size of YOUGATA No. 4 or YOUGATA No. 2, load them so

that the ﬂap is toward the left of the printer when viewed from the front.

(: Feeding direction)

•

When loading envelopes of the KAKUGATA No. 2 size, leave the ﬂaps open and load

them so that the bottom of the envelopes is toward the back of the printer when viewed

from the front.

(: Feeding direction)

•

Printing speed drops when printing envelops.

NOTE

When printing envelopes, they may be creased.

Printable Area

The following shows the printable area of this printer: However, if you have selected

the [Print with Upper Left of Sheet as Starting Point] check box in the [Finishing

Details] dialog box in the LIPS printer driver, you can extend the printable area to

near the edges of the paper. For more details, see Help of the printer driver.

15

■ Plain Paper/Heavy Paper/Transparency/Label

You cannot print on any area within 5 mm of the edges of paper.

■ Postcard/Reply Postcard/4 on 1 Postcard

You cannot print on any area within 5 mm of the edges of a postcard.

IMPORTANT

You may not obtain the optimum print quality when printing postcard data with no margin.

It is recommended that you specify the size of the data a little smaller than the printable

area for the postcard size.

■ Envelope

You cannot print on any area within 10 mm (7.6 mm for the right edge of an envelope at a

size of YOUGATA No. 4 or YOUGATA No. 2 when LIPS LX Printer Driver is used) of the

edges of an envelope.

5 mm

5 mm5 mm

5 mm

5 mm5 mm

200 mm

148 mm

5 mm

5 mm5 mm

100 mm

148 mm

16

You may have to change the printable area before printing, depending on the application

you use.

* 7.6 mm for the right edge of an envelope at a size of YOUGATA No. 4 or YOUGATA No. 2 when LIPS LX Printer

Driver is used

IMPORTANT

You may not obtain the optimum print quality when printing envelope data with no margin.

It is recommended that you specify the size of the data a little smaller than the printable

area for the envelope size.

Unusable Paper

To avoid problems such as paper jams and other malfunctions, the following types

of paper should never be used:

IMPORTANT

•

Paper that jams easily

-Paper that is too thick or too thin

- Irregularly-shaped paper

-Wet or moist paper

-Torn or damaged paper

- Rough, extremely smooth, or glossy paper

-Paper with binding holes or perforations

- Curled or creased paper

- Specially coated paper (coated paper for ink jet printers, etc.)

- Labels with backing sheet that is easily peeled off

10 mm

10 mm*10 mm

10 mm

105 mm

235 mm

(Sample: Envelope YOUGATA No. 4)

17

-Paper that has already been printed by a copy machine or another laser printer (The

reverse side of the paper is also unusable. Using the multi-purpose tray, however, you

can perform 2-sided printing manually on the other side of previously printed paper. You

cannot print on the printed side again.)

-Paper with jagged edges

-Wrinkled paper

-Paper with the corners folded

•

Paper that changes its quality at a high temperature

-Paper that contains ink that melts, burns, evaporates or emits harmful gases at a

temperature lower than the heating temperature (approx. 270 °C) of the ﬁxing unit

- Heat-sensitive paper

-Treated color paper

- Specially coated paper (coated paper for ink jet printers, etc.)

-Paper with adhesive on the surface

•

Paper that causes printer malfunctions or damages the printer

- Carbon paper

-Paper with staples, clips, ribbons or tapes

-Paper that has already been printed by a copy machine or another laser printer (The

reverse side of the paper is also unusable. Using the multi-purpose tray, however, you

can perform 2-sided printing manually on the other side of previously printed paper. You

cannot print on the printed side again.)

•

Paper that is difﬁcult for the toner to ﬁx onto

-Paper with rough surfaces

- Specially coated paper (coated paper for ink jet printers, etc.)

-Paper containing thick ﬁbers

18

Loading Paper in a Paper Cassette

Load paper in the paper cassette. The paper loading methods are different between

standard size paper and custom size paper. Therefore, load paper properly using

the following procedures.

•

Standard Size Paper (See p. 18)

•

Custom Size Paper (See p. 26)

IMPORTANT

For more details on the usable paper, see "Usable Paper," on p. 7.

NOTE

Load paper in the optional 250-sheet universal cassette UC-67 in the same manner as

you load paper in Cassette 1.

Load paper in the optional 500-sheet universal cassette UC-67K in the same manner as

you load paper in Cassette 2.

When Loading Standard Size Paper

Perform the following procedure to load standard size paper.

Load paper in portrait or landscape orientation. Depending on the size of the paper

to be loaded, the loading orientation differs as follows:

•

Cassette 1

Ex. A3

Ex. A4

Landscape orientationPortrait orientation

Paper that can be loaded in portrait orientation:

A3, B4, A4R, Ledger (11 x 17), Legal, LetterR

Paper that can be loaded in landscape orientation:

A4, B5, A5, Letter, Executive

19

• Cassette 2

1

Pull out the paper cassette.

Cassette 1

Pull out the paper cassette gently until it

stops a.

Cassette 2

Pull out the paper cassette gently until it

stops a.

Raise the front side of the paper cassette

and remove it from the printer b.

Hold the grips (A) with both hands, raise

the front side of the paper cassette slightly

b, and then pull it out completely c as

shown in the ﬁgure.

Ex. A3

Ex. A4

Landscape orientationPortrait orientation

Paper that can be loaded in portrait orientation:

A3, B4, A4R, Ledger (11 x 17), Legal, LetterR

Paper that can be loaded in landscape orientation:

A4, B5, A5, Letter, Executive

a

b

(A)

b

c

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