Intermec EasyCoder 401 User manual

EasyCoder 401

Bar Code Label Printer

P/N 1-960368-03

Edition 4

September 1998

User’s Manual

Intermec EasyCoder 401 – User's Manual

1

CONTENTS

Introduction Presentation of the EasyCoder 401 ............................................................. 3

Get to Know Your Printer Front View ................................................................................................. 4

Rear View .................................................................................................. 4

Paper Stock Compartment .......................................................................... 5

Paper Load Tear-Off ..................................................................................................... 6

Cut-Off....................................................................................................... 8

External Supply ........................................................................................ 11

Ribbon Load Loading the Thermal Transfer Ribbon ...................................................... 12

Maintenance Printhead Cleaning ................................................................................... 15

External Cleaning ..................................................................................... 17

Printhead Replacement ............................................................................. 18

Troubleshooting ....................................................................................... 19

Intermec EasyCoder 401

User's Manual

Edition 4, September 1998

Part No. 1-960368-03

Intermec EasyCoder 401 – User's Manual

2

Information in this manual is subject to change without prior notice and does not represent a

commitment on the part of Intermec Printer AB.

EasyCoder, Fingerprint, and LabelShop are registred trademarks of Intermec Technologies Corp.

Apple and Macintosh are registered trademarks of Apple Computer Inc.

Microsoft is a registered trademark of Microsoft Corporation.

Speedo is a trademark of Bitstream, Inc.

TrueType is a trademark of Apple Computer Inc.

Windows is a trademark of Microsoft Corporation.

FCC Notice

United States of America

WARNING:

This equipment generates, uses, and can radiate radio frequency energy and if not installed and used in accordance

with the instructions manual, may cause interference to radio communications. It has been tested and found to

comply with the limits for a Class A computing device pursuant to Subpart J of Part 15 of FCC Rules, which are

designed to provide reasonable protection against such interference when operated in a commercial environment.

Operation of this equipment in a residential area is likely to cause interference in which case the user at his own

expense will be required to take whatever measures may be required to correct the interference.

DOC Notice

Canada

Canadian Dept. of Communication

REGULATIONS COMPLIANCE

(DOC-A)

This digital apparatus does not exceed the class A limits for radio noise emissions from a digital apparatus as set out

in the radio interference regulations of the Canadian Department of Communication.

✳ ✳ ✳

Ministère des Communications du Canada

CONFORMITE DE REGLEMENTS

(DOC-A)

Le présent appareil numérique n´émet pas de bruits radio-électriques dépassant les limites applicables aux appareils

numériques de classe A prescrites dans le règlement sur brouillage radioélectrique édicté par le Ministère des

Communications du Canada.

Intermec EasyCoder 401 – User's Manual

3

INTRODUCTION

The Intermec EasyCoder 401 is a rugged industrial

thermal transfer/direct thermal printer intended for

low volume label production of max. 1,000 – 2,000

labels/day.

The EasyCoder 401 can be controlled by a host

computer using standard or custom-made applica-

tion software, e.g. the various Intermec LabelShop

label-design programs for Microsoft Windows. Cus-

tom-made applications can be written in the versa-

tile Basic-inspired Intermec Fingerprint program-

ming language.

The printer can also be connected to a PC running

and used to produce printouts from standard appli-

cation programs like e.g. Microsoft Word or Micro-

soft Excel. This requires an optional printer driver

program to be installed in the computer, and an

optional parallel interface board to be fitted in the

printer.

Optionally, the EasyCoder 401 can be fitted with a

scalable fonts kit that allows the use of outline fonts

in Speedo and TrueType format, a paper cutter or

label-taken sensor, and a real-time clock circuit.

Information on the different options can be found in

the Intermec EasyCoder 401 Technical Manual,

which also describes installation and computer

connection.

The following manuals may also be of interest to

the operator or programmer:

• Intermec EasyCoder 401, Operator's Guide

• Intermec Shell Standard 4.01, Startup Manual

• Intermec EasyCoder 401 Technical Manual

• Intermec Fingerprint 6.13 Direct Protocol, Pro-

grammer's Guide

• Intermec Fingerprint 6.13, Programmer's Guide

• Intermec Fingerprint 6.13, Reference Manual

• Intermec LabelShop, various manuals

4

01

Intermec EasyCoder 401 – User's Manual

4

Thermal Printer 401

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401

GET TO KNOW YOUR PRINTER

Print Key

Label Taken Sensor

(option)

Display Window

LED Indicator Lamps

Cutter Interface Connector

Front Door

The front door can be swung open and removed

from the hinges. It can also be replaced by an

optional paper cutter unit.

Continued!

Voltage Switch

Provision for Parallel Interface Board

Display Contrast Adjustment

Main Switch

Mains Receptacle

Machine Sign

Lower External Paper Intake

Upper External Paper Intake

Serial Interface Connector "uart1:"

Intermec EasyCoder 401 – User's Manual

5

The paper stock compartment becomes accessible when the

right-hand and front doors are swung open. Although the printer

is operable when the doors are left opened or completely

removed, you are strongly recommended to keep them closed

during normal operation, so as to prevent the printer mechanism

from being exposed to dust.

The adapter for 76 mm (3") paper roll cores is included in the

delivery and can be fitted on the paper supply spool.

Lock the adapter by means of the screw, making sure that the

screw hits the evenly rounded plastic surface, rather than the leaf

spring or the cam.

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TEAR-OFF

401

GET TO KNOW YOUR PRINTER, cont'd.

Paper Supply Spool

Transfer Ribbon Supply

Transfer Ribbon Take-Up

Printhead Lift Knob

Thermal

Printhead

Guide Ring

Dispenser Edge

4

0

1

External Guides

(option)

3" Adapter

Intermec EasyCoder 401 – User's Manual

6

PAPER LOAD – TEAR OFF

Open the front and right-hand doors. Turn the printhead lift knob to “Load” position.

Remove the empty paper core, if any.

In case of paper roll with a 76.2 mm (3 inches) core, first

fit the adapter on the paper supply spool.

Fit a new paper roll on the paper supply spool and push

the roll inwards as far as it will go.

1

3

4b 5

4a

2

4

01

38-40 mm

(1.5")

76 mm

(3")

Thread the paper underneath the guide shaft behind the

print mechanism.

Intermec EasyCoder 401 – User's Manual

7

PAPER LOAD – TEAR OFF, cont'd.

6

8 9

7

Push the paper inwards as far as it will go.This diagram shows the path of the paper web.

Turn the printhead lift knob to “Print” position.

Adjust the green guide ring so the paper is guided with a

minimum of play.

Close the front and side doors.

10

4

01

11

Feed out two blank copies by pressing the <Print> key

twice. Tear off the paper by pulling it downwards.

# 1

# 2

2x

401

Intermec EasyCoder 401 – User's Manual

8

PAPER LOAD – CUT OFF

Open the optional cutter unit and the right-hand door.

Turn the printhead lift knob to “Load” position.

1

3

5a 5b

4

2

Remove the empty paper core, if any.

Turn off the power using the switch on the rear plate.

Fit a new paper roll on the paper supply spool and push

the roll inwards as far as it will go.

4

0

1

38-40 mm

(1.5")

76 mm

(3")

In case of paper roll with a 76.2 mm (3 inches) core, first

fit the adapter on the paper supply spool.

Intermec EasyCoder 401 – User's Manual

9

PAPER LOAD – CUT OFF, cont'd.

This diagram shows the path of the paper web.

6

8

10 11

9

Turn the printhead lift knob to “Print” position.Push the paper inwards as far as it will go.

Thread the paper underneath the guide shaft behind the

print mechanism.

Adjust the green guide ring so the paper is guided with a

minimum of play.

7

Thread the paper through the cutter between the two

guide plates.

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401

Intermec EasyCoder 401 – User's Manual

10

PAPER LOAD – CUT OFF, cont'd.

12

14

13

Turn on the power using the switch on the rear plate.

Close the cutter unit while pulling at the end of the paper.

Close the right-hand door.

Feed out and cut two blank copies by pressing the

<Print> key twice.

4

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# 2

# 1

401

2x

Intermec EasyCoder 401 – User's Manual

11

PAPER LOAD – EXTERNAL PAPER SUPPLY

The outer guide is adjustable for different paper widths.

1

3

2

The printer can be supplied with paper from e.g. an

external label roll or a box of fan-fold tickets via the

upper or lower slot in the rear plate.

As an option, the printer can be fitted with a set of

fan-fold guides in the upper intake slot only.

When an external paper supply is used, take precautions

to protect the paper stock from sand, grit and other hard

particles, that may damage the printhead!

Intermec EasyCoder 401 – User's Manual

12

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RIBBON LOAD

Pull out the used-up ribbon and the empty ribbon core.

1

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5a 5b

4

2

Open the front and right-hand doors.

Turn the printhead lift knob to “Load” position.

Unpack a roll of original Intermec transfer ribbon.

The use of any thermal transfer ribbon, other than those

supplied by Intermec, will invalidate the printhead

warranty.

4

01

58 – 60 mm

(2.3")

#1

88 – 90 mm

(3.5")

#2

In case of 58-60 mm ribbon width, compress the unwind

bobbin and move it so it snaps into the 1:st groove.

In case of 88-90 mm ribbon width, compress the unwind

bobbin and move it so it snaps into the 2:nd groove.

Intermec EasyCoder 401 – User's Manual

13

AR

-OFF

Power Ready Error

RIBBON LOAD, cont'd.

5c

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9 10

8

6

Press the ribbon roll onto the ribbon supply spool (1)

and thread the ribbon under the upper part of the print

unit. Pull out approx. 20 cm (8") of ribbon (2).

Be careful to thread the ribbon above the handle of the

label stop sensor! The ribbon must be fitted so the spools

rotate counter-clockwise, as illustrated above.

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Without releasing the ribbon, turn the printhead lift knob

to “Print” position so as to lock the ribbon.

Press the paper core at the front end of the ribbon onto

the take-up spool. Turn the printhead lift knob to “Load” position.

In case of 110 mm ribbon width, compress the unwind

bobbin and move it so it snaps into the 3:rd groove.

110 mm

(4.3")

#3

Intermec EasyCoder 401 – User's Manual

14

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RIBBON LOAD, cont'd.

11

13

12

Turn the printhead lift knob to “Print” position.

Close the front and side doors.

Wind up the ribbon until all of the transparent part has

passed the printhead and the ribbon becomes tight.

4

0

1

Intermec EasyCoder 401 – User's Manual

15

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TEAR-OFF

PRINTHEAD CLEANING

Open the front and right-hand doors.

1

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2

Remove the transfer ribbon and paper supplies.

Cleaning of the printhead on a regular basis, preferably in

connection with each ribbon or paper reload, is important for the

life of the printhead and for the printout quality. Below is a

description on how to clean the printhead by means of Cleaning

Cards. If additional cleaning is required, e.g. for removing

adhesive residue from the print roller or dispenser edge, use a

cotton swab moistened with isopropyl alcohol.

Caution:

Isopropyl alcohol [(CH

3

)

2

CHOH; CAS 67-63-0] is a highly

flammable, moderately toxic and mildly irritating substance.

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Turn the printhead lift knob to “Load” position.

Open the Cleaning Card pouch. The cleaning card

contains isopropyl alcohol, see “Caution” above.

4

01

Intermec EasyCoder 401 – User's Manual

16

401

2.

1.

40

1

2.5 cm

(1")

1.

2.

401

2.5 cm

(1")

1.

2.

401

PRINTHEAD CLEANING, cont'd.

5

7

9 10

8

6

Pull out the cleaning card. Repeat if necessary.

Insert most of the cleaning card under the printhead (1).

Turn the printhead lift knob to “Print” position (2).

Pull out the cleaning card (1) and turn the printhead

lift knob to “Load” position (2).

Insert the cleaning card under the printhead again (1).

Turn the printhead lift knob to “Print” position (2).

➨

Allow the cleaned part to dry before loading the printer

with paper and thermal transfer ribbon.

➨

Wait for approx. 30 seconds.

12

11

10

9

8

7

6

5

4

3

2

1

30 s.

Intermec EasyCoder 401 – User's Manual

17

401

EXTERNAL CLEANING

1

3

4

2

Always remove the power cord before cleaning!

Wipe external surface with a soft cloth moistened with

water and, if necessary, a mild detergent.

Never spray the printer. Protect the printer from water

when cleaning the premises.

Never use any sharp tools for removing stuck labels.

The printhead and the print roller are easily damaged.

T

E

A

R

-O

F

P

rin

t

Power Ready

Error

EasyCoder 401

Intermec EasyCoder 401 – User's Manual

18

PRINTHEAD REPLACEMENT

The quick-mount thermal printhead is easy to replace:

• Turn off the printer.

• Open the front and right-hand doors.

• Lift the printhead and remove the paper and ribbon stocks.

• Turn the printhead lock handle counter-clockwise to open posi-

tion, see illustration.

• Remove the printhead assy carefully as far as the cables allow.

• Remove the two printhead cables by pulling at the connectors.

• If you want to change the lateral position of the printhead, move

the #T20 Torx screw to its alternative position.

• Connect the two cables to the printhead.

• Fit the replacement printhead assy back into the bracket so the

guide screw fits into its slot and the rear end of the assy is held by

the two lugs.

• Turn the locking handle clockwise to locked position.

• Load paper and transfer ribbon. Then lower the printhead.

• Turn on the power. At power-up, the printer will automatically

reset itself to the characteristics of the printhead in regard of head

resistance.

• Close the front and right-hand door and the printer is ready for

operation.

Lug

Guide Screw

Slot

Lug

Open Position

Lock Handle

Locked Position

Alternative position

for guide screw

Printhead assy

Slot (for alternative position

of guide screw)

Intermec EasyCoder 401 – User's Manual

19

Symptom Possible Cause Remedy Refer to

Overall weak printout Wrong Paper type setup Change setup Technical Manual

Low Contrast setup Change setup Technical Manual

Printhead pressure too low Adjust both knobs Technical Manual

Worn printhead Replace printhead User's Manual

Wrong printhead voltage Replace CPU board ☎ Call Service

Printout weaker on one side Uneven printhead pressure Adjust outer knob Technical Manual

Weak spots Foreign particles on paper/ribbon Clean n.a.

Paper/ribbon don't match Use other media Technical Manual

Poor paper or ribbon quality Use other media Technical Manual

Worn printhead Replace printhead User's Manual

Worn pressing roller Check/replace ☎ Call Service

Overall dark printout Wrong Paper Type setup Change setup Technical Manual

Too high Contrast setup value Change setup Technical Manual

Printhead pressure too high Adjust both knobs Technical Manual

Wrong printhead voltage Replace CPU board ☎ Call Service

Excessive bleeding Wrong Paper Type setup Change setup Technical Manual

Contrast setup value too high Change setup Technical Manual

Printhead pressure too high Adjust both knobs Technical Manual

Faulty energy control Replace CPU board ☎ Call Service

Transfer ribbon breaks Ribbon fitted around label stop sensor Reload ribbon User's Manual

Wrong Paper Type setup Change setup Technical Manual

Ribbon unwind unit stuck Adjust ☎ Call Service

Bad energy control Check CPU board ☎ Call Service

White parts at transfer printing Transfer ribbon wrinkled Adjust See next paragraph

Transfer ribbon wrinkles Incorrect paper guide ring adjustment Adjust User's Manual

Ribbon obstructed by printhead cable Clear n.a.

Too strong printhead pressure Adjust both knobs Technical Manual

Pivoting bobbin not centre-aligned Adjust User's Manual

Dark lines along paper web Foreign objects on printhead Clean printhead User's Manual

White lines along paper web Printhead dirty Clean printhead User's Manual

Missing dots on printhead Replace printhead User's Manual

Large part of dot line missing Wrong X-start or Width setup Change setup Technical Manual

Failing printhead Replace printhead User's Manual

Failing strobe signal Check CPU-board ☎ Call Service

Last part of label missing Too small image buffer Increase buffer Technical Manual

Printout missing along inner edge Bad paper alignment Adjust User's Manual

X-start setup value too low Increase Technical Manual

TROUBLE SHOOTING

The list below is intended to help the operator to correct possible

printout troubles or flaws in printout quality, and to decide when

assistance from the Service dept. of the nearest Intermec dis-

tributor is required. Note that most problems are due to operat-

ing errors or normal wear of the printhead.

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Intermec EasyCoder 401 User manual

Intermec EasyCoder 401 User manual

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