Sanyo SCP-6000 User manual

Sprint PCS

®

The clear alternative to cellular.

SM

SCP-6000 User Guide part A

prior written approval. Sprint, Sprint PCS, Sprint PCS Phone, Sprint PCS Wireless Web,

Sprint PCS Wireless Web Mail, Sprint PCS Wireless Web Short Mail and the diamond logo are

trademarks of Sprint Communications Company L.P. All other trademarks are property of

their respective owners.

Printed in Japan

Table of Contents

Welcome to Sprint PCS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

1. Getting Started With Sprint PCS Service . . . . . . . . . . . . . . . . . . . . . . . .3

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Getting Started With Sprint PCS Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

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What You Should Have Handy When You Call: . . . . . . . . . . . . . . . . . . . . . . . . .5

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Setting Up Your Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

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Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

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Understanding This User Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

2. Getting to Know Your Sprint PCS Phone™. . . . . . . . . . . . . . . . . . . . . .11

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Highlights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

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Front View of Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

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Viewing the Display Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

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Turning Your Phone ON and OFF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

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Using the KeyGuard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

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Using the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

3. Understanding Roaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

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Understanding How Roaming Works . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

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Setting Your Phone’s Roam Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

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Setting and Using Call Guard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

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Setting the Time and Date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

4. Making and Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

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Making Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

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Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

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Sprint PCS Voice Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

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Dialing Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

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In-Call Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

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Incoming Call Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

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End-of-Call Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

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Saving a Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

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Finding a Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

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Dialing and Saving Phone Numbers With Pauses . . . . . . . . . . . . . . . . . . . . .38

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4-Digit Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

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Calling Emergency Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

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Using One-Touch Speed Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

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Redialing Last Outgoing Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

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Using Any Key Answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

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Using Auto Answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

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Dialing from an Internal Phone Book Memory Location . . . . . . . . . . . . . . . .40

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Displaying Your Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

5. Navigating Through Menus and Entering Text . . . . . . . . . . . . . . . . . .41

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Menu Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42

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Shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42

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Working Within the Menu Structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

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Viewing the Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44

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Selecting a Character Input Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47

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Entering Characters by Tapping the Keypad . . . . . . . . . . . . . . . . . . . . . . . . . .47

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Entering Characters Using T9 Text Input . . . . . . . . . . . . . . . . . . . . . . . . . . . .48

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Adding a Word to the T9 Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49

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Using Smart Punctuation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49

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Entering Symbols and Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50

6. Adjusting Volume. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

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Changing Ringer/Key Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52

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Silencing the Ringer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52

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Selecting Ringer Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53

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Setting Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54

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Adjusting Volume During a Conversation . . . . . . . . . . . . . . . . . . . . . . . . . . . .55

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Muting a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55

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Setting Melody Tempo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56

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Setting Tone Length or Start-up/Power-off Tone . . . . . . . . . . . . . . . . . . . . . .56

7. Using Sprint PCS Service Features . . . . . . . . . . . . . . . . . . . . . . . . . . . .57

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Using Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58

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Responding to Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58

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Three-Way Calling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59

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Forwarding Your Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60

8. Managing Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

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Setting Up Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62

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Knowing When You Have Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62

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Message Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62

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New Voicemail Message Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63

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Retrieving Your Voicemail Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63

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Clearing the Voicemail Message Icon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

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New Sprint PCS Web Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

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Sprint PCS Web Message Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

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Displaying Sprint PCS Web Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65

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Sending Numeric Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66

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Numeric Page Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66

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Sending Sprint PCS Wireless Web Messages . . . . . . . . . . . . . . . . . . . . . . . . . .67

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Sprint PCS Wireless Web Message Options . . . . . . . . . . . . . . . . . . . . . . . . . . . .67

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Extracting Phone Numbers or Email/Web Addresses

From Sprint PCS Web Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68

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Prepending a Phone Number From a Sprint PCS Web Message . . . . . . . . . . .69

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Adding a Folder To the Sprint PCS Web Message . . . . . . . . . . . . . . . . . . . . . .70

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Moving a Sprint PCS Web Message Into the Other Folder . . . . . . . . . . . . . . . .71

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Changing the Displaying Font Size of a Sprint PCS Web Message . . . . . . . . .71

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Erasing Individual or All Old Sprint PCS Web Messages . . . . . . . . . . . . . . . . .71

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Classifying Sprint PCS Web Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72

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Sprint PCS Wireless Web Update Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74

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New Sprint PCS Wireless Web Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74

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Displaying Sprint PCS Wireless Web Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . .74

9. Managing Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75

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Viewing a Call Log (Outgoing, Incoming and Missed) . . . . . . . . . . . . . . . . .76

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Call Log Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77

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Making a Call From a Call Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78

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Prepending a Phone Number From a Call Log . . . . . . . . . . . . . . . . . . . . . . . .78

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Saving a Phone Number From a Call Log . . . . . . . . . . . . . . . . . . . . . . . . . . . .79

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Erasing Call Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79

10. Using Your Internal Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81

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Adding a New Internal Phone Book Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . .82

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Finding Internal Phone Book Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83

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Internal Phone Book Entry Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84

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Adding a Phone Number or Address to an Internal Phone Book Entry . . . . .85

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Adding a Call Alarm From the Internal Phone Book . . . . . . . . . . . . . . . . . . .85

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Storing and Viewing the Long Phone Numbers . . . . . . . . . . . . . . . . . . . . . . .86

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Call Alarm Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87

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Call Alarm Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87

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Editing an Internal Phone Book Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88

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Selecting a Ringer/Picture for an Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88

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Secret Internal Phone Book Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89

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Dialing Sprint PCS Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89

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My Sprint PCS Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90

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Storing Special Numbers in the Phone Book . . . . . . . . . . . . . . . . . . . . . . . . .90

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Using Different Dialing Methods . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91

11. Changing Your Phone’s Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95

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Changing the Greeting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96

䊳

Adjusting the Ringer/Key Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96

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Ringer Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97

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Changing the Menu Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99

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Changing the Backlight Time Length . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99

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Changing the Display Color . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99

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Changing the Contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100

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Setting Font Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100

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Setting the Animation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100

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Setting the Display for Incoming Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101

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Setting the Display for the Standby Mode . . . . . . . . . . . . . . . . . . . . . . . . . . .101

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Displaying the Version Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102

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Data/Fax Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103

12. Setting Your Phone’s Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105

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Accessing the Security Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106

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Locking Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106

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Unlocking Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106

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Changing the Lock Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107

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Restricting Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107

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Unrestricting Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108

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Using Special Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108

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Erasing the Internal Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109

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Resetting Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109

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Resetting and Locking Your Phone through SMS . . . . . . . . . . . . . . . . . . . . .109

13. Personal Information Management . . . . . . . . . . . . . . . . . . . . . . . . . . .111

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Checking My Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112

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Managing Schedules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112

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Adding an Event to the Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114

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Event Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115

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Event Alert Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115

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Adding a Call Alarm to the Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116

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Viewing Events and Call Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116

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Editing Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117

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Editing Call Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117

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Adding To Do Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118

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Viewing To Do Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118

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Editing To Do Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119

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Viewing and Clearing Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119

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Using the Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120

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Playing Games . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120

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Downloading the Data

(The download kit must be purchased for this feature.) . . . . . . . . . . . . . . . .121

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Using the Downloaded Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122

14. Using the Voice Services of Your Sprint PCS Phone . . . . . . . . . . . .127

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Using Voice Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128

䊳

Programming Voice Dial Tag to Your Phone . . . . . . . . . . . . . . . . . . . . . . . .128

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Using Voice Memo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130

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Using Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131

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Training Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131

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Setting Up Screen Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132

15. Experiencing Sprint PCS Wireless Web

SM

. . . . . . . . . . . . . . . . . . . . .135

䊳

The Sprint PCS Wireless Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136

䊳

The Sprint PCS Wireless Web Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137

䊳

Launching a Sprint PCS Wireless Web Browser Session . . . . . . . . . . . . . . . .138

䊳

Using the Sprint PCS Wireless Web Browser . . . . . . . . . . . . . . . . . . . . . . . . .140

䊳

Sprint PCS Wireless Web Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .146

䊳

AOL Instant Messenger Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147

䊳

Sprint PCS Wireless Web Short Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .148

䊳

Signing Up for Sprint PCS Wireless Web Updates . . . . . . . . . . . . . . . . . . . . .149

䊳

Setting Up a Sprint PCS Wireless Web Connection . . . . . . . . . . . . . . . . . . . .150

16. Selecting Your Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .153

䊳

Accessory Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .154

䊳

How to Order . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .155

17. Knowing Performance and Safety Guidelines . . . . . . . . . . . . . . . . .157

䊳

Getting the Most Out of Your Reception . . . . . . . . . . . . . . . . . . . . . . . . . . . .158

䊳

Safety Information: FCC RF Exposure Information . . . . . . . . . . . . . . . . . . .159

䊳

Maintaining Safe Use of and Access to Your Phone . . . . . . . . . . . . . . . . . . .162

䊳

Caring for the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .165

䊳

Acknowledging Special Precautions and the FCC Notice . . . . . . . . . . . . . . .166

䊳

Owner's Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .168

䊳

User Guide Proprietary Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .168

18. Terms and Conditions & Warranty Information. . . . . . . . . . . . . . . . .169

䊳

Terms and Conditions of Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .170

䊳

Manufacturer’s Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .190

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .195

1

Understanding

Roaming

Getting Started Understanding

Roaming

Getting Started Getting Started

Welcome to Sprint PCS

Sprint PCS built the only all-digital, all-PCS nationwide network from the

ground up for clearer calls, serving more than 300 major metropolitan

areas. We built our network to give you what we believe you really want

from a wireless phone: clear sound, private conversations and time-saving

features.

And Sprint Personal Communications Services

®

can do something even

more far-reaching – simplify your life. Our advanced technology is designed

to grow with your communications needs so that one day, you’ll be able to

rely entirely on your Sprint PCS Phone

™

to stay connected.

This guide will introduce you to our technology and your new

Sprint PCS Phone through simple, easy-to-follow instructions. Since you’re

probably anxious to start using your phone, we encourage you to

immediately flip to Section One – Getting Started With Sprint PCS Service.

This section provides all the information you need to quickly activate your

phone, set up your voicemail and much more. It also contains information

on how to contact Sprint PCS should you have questions about service, want

to purchase additional products or services, or just check your account

balance.

Thank you for choosing Sprint PCS.

2

Getting Started With Sprint PCS Service 3

Getting Started

1 1 1 1 1

1

Getting Started With

Sprint PCS Service

In this Section

䊳 Setting Up Your Voicemail

䊳 Getting Help

䊳 Understanding This User Guide

his section walks you through the step-by-step basics of setting up

service for your Sprint PCS Phone

™

, including activating or unlocking

your phone, selecting your Sprint PCS Service Plan, receiving your new

Sprint PCS Phone Number and setting up your voicemail.

Once you have completed this section, you’re ready to explore the advanced

features of your new phone.

T

Section 1

4 Getting Started With Sprint PCS Service

Getting Started With Sprint PCS Service

Determine If Your Phone Is Already Activated

If you received your phone in the mail or purchased it at a

Sprint PCS Center, it probably has been activated. All you

need to do is unlock your phone.

Unlocking Your Phone

Follow these steps to unlock your phone:

1.

Press and hold to turn the phone on.

2.

When “Locked” is displayed on the display, press

(left soft key).

3.

Enter your four-digit lock code. For security purposes,

the code is not visible as you type.

Activating Your Phone

There are three ways to activate your phone:

䊳

The easiest way is to visit http://activate.sprintpcs.com

and activate online.

䊳

Call from your new Sprint PCS Phone

™

.

1.

Fully charge your battery (see instructions on

page 21).

2.

Turn on your Sprint PCS Phone.

3.

Press to reach a Sprint PCS

Customer Advocate. You must be in a Sprint PCS

Service Area when making this call.

䊳

Call Sprint PCS Customer Care from any phone other

than your Sprint PCS Phone (which isn't yet activated).

Call us toll free at 1-888-715-4588.

During this call you will be guided through the activation

process. The call typically takes approximately 30 minutes,

but could take longer during peak times. You can

streamline the process by reviewing the Clear and Simple

Facts brochure and pre-selecting your Sprint PCS

Service Plan.

Tip:

If you can’t recall your

lock code, try using the

last four digits of either

your Social Security

number or Sprint PCS

Phone Number or try

0000.

Unlock

Note:

The activation process

varies in certain affiliate

areas.

Getting Started With Sprint PCS Service 5

Getting Started

1 1

Understanding

Roaming

1 1 1

What You Should Have Handy When You Call:

䊳

Your new Sprint PCS Phone

䊳

The original packaging from your phone

䊳

Your Social Security number or Tax ID number

䊳

Your driver’s license number

䊳

Pen and paper to write down your new Sprint PCS

Phone Number

Setting Up Your Voicemail

All unanswered calls to your Sprint PCS Phone are

automatically transferred to voicemail, even if your phone

is in use or turned off. To avoid missing any important

messages, you will want to set up your Sprint PCS voicemail

box and personal greeting as soon as your Sprint PCS

Phone is activated.

To set up voicemail:

1.

Press and hold .

2.

Follow the system prompts to create your passcode,

record your greeting, record your name announcement

and choose whether to activate One-Touch Message

Access (a feature that lets you press one key to access

messages and bypasses the need for you to enter your

passcode).

Note:

The voicemail setup

process may vary in

certain affiliate areas.

Section 1

6 Getting Started With Sprint PCS Service

Getting Help

Visit Our Web Site

Stop by www.sprintpcs.com to get up-to-date information

on Sprint PCS. You can also:

䊳

Review coverage maps

䊳

Learn how to use voicemail

䊳

Access your customer account

䊳

Purchase accessories

䊳

Add additional options to your service plan

䊳

Check out frequently asked questions

䊳

And much more

Sprint PCS Customer Care

Sprint PCS Customer Care Advocates are available to assist

you 24 hours a day, seven days a week. Simply dial

1-888-211-4PCS (4727) from any phone or press

from your activated Sprint PCS Phone while on

the Sprint PCS Nationwide Network.

To call the Customer Care from the main menu:

1.

From the Standby mode, press to display the

main menu.

2.

Highlight

Phone Book

and press .

3.

Highlight

Services

and press .

4.

Highlight

Customer Care

and press .

5.

Press

or

Press to display the options, highlight

Call

and

press .

Once you dial Sprint PCS Customer Care, you can access a

number of helpful account services through our automated

Customer Care line. By following the voice prompts, you’ll

be able to learn more about Sprint PCS Products and

Services, get Sprint PCS coverage by zip code or request a

copy of your invoice.

Tip:

If you need to reach

Sprint PCS

Customer Care

while you are off the

Sprint PCS Network,

dial 1-888-211-4PCS

(4727).

Tip:

If you have a question

regarding the

operation of your

Sprint PCS Phone, dial

1-888-211-4PCS (4727)

from another phone so

you can use your

Sprint PCS Phone

while speaking with

Customer Care.

Getting Started With Sprint PCS Service 7

Getting Started

1 1

Understanding

Roaming

1 1 1

Sprint PCS Directory Assistance

Sprint PCS Directory Assistance provides a variety of

services, including: residential, business and government

listings; assistance with local or long-distance calls; movie

listings; hotel, restaurant and shopping information and

major local event information. There is a per call charge

and you will be billed for airtime.

䊳

Press .

To call the Directory Assistance from the main menu:

1.

From the Standby mode, press to display the

main menu.

2.

Highlight

Phone Book

and press .

3.

Highlight

Services

and press .

4.

Highlight

Dir Assist

and press .

5.

Press

or

Press to display the options, highlight

Call

and

press .

Dialing Sprint PCS Roadside Rescue

If you need emergency service on the road, you can get help

from Sprint PCS Roadside Rescue. Follow these steps:

䊳

Press .

To call the Roadside Rescue from the main menu:

1.

From the Standby mode, press to display the

main menu.

2.

Highlight

Phone Book

and press .

3.

Highlight

Services

and press .

4.

Highlight

Road Assist

and press .

5.

Press

or

Press to display the options, highlight

Call

and

press .

Section 1

8 Getting Started With Sprint PCS Service

Receiving Automated Billing Information

For your convenience, your phone gives you free access to

billing information on your Sprint PCS account. This

information includes balance due, payment received,

billing cycle and the amount of minutes used since your

last billing cycle. Follow these steps to access this

information:

1.

Press .

2.

Follow the voice prompts to receive the information you want.

To call the Automated Billing Information from the main menu:

1.

From the Standby mode, press to display the

main menu.

2.

Highlight

Phone Book

and press .

3.

Highlight

Services

and press .

4.

Highlight

Account Info.

and press .

5.

Press

or

Press to display the options, highlight

Call

and

press .

Sprint PCS Operator Services

Sprint PCS Operator Services can provide assistance in

placing collect calls or calls billed to a local telephone

calling card or a third party.

䊳

Press (or press and hold ).

To call the Operator Services from the main menu:

1.

From the Standby mode, press to display the

main menu.

2.

Highlight

Phone Book

and press .

3.

Highlight

Services

and press .

4.

Highlight

Sprint Operator

and press .

5.

Press

or

Press to display the options, highlight

Call

and

press .

Note:

This service may not

be available in all

affiliate markets.

Note:

Sprint PCS

Operator Services

may not be

available in all

affiliate markets.

Getting Started With Sprint PCS Service 9

Getting Started

1 1

Understanding

Roaming

1 1 1

Sprint PCS Voice Command

Sprint PCS Voice Command lets you dial with your voice.

See pages 31-32 for detailed information.

䊳

Press (or press and hold ).

To call the Voice Command menu from the main menu:

1.

From the Standby mode, press to display the

main menu.

2.

Highlight

Phone Book

and press .

3.

Highlight

Services

and press .

4.

Highlight

Voice Command

and press .

5.

Press

or

Press to display the options, highlight

Call

and

press .

Understanding This User Guide

This user guide introduces you to our technology and all

the advantages of your new Sprint PCS Phone – through

easy-to-follow instructions.

䊳

Sections breakdown categories of information to

progressively take you all the way from learning the

basics to using the most advanced phone features.

䊳

Tips highlight special shortcuts and timely reminders

to help you make the most of your new phone.

䊳

The Index helps you find specific information quickly.

We know that your time is valuable and that’s why we’ve

designed this guide to be used in a building block format or

in stand-alone sections. You’ll get the most out of your

phone if you read each section. However, if you’d like to get

right to a specific feature, you’ll be able to locate the

specific section using the colored tabs. Follow the

instructions in that section and you’ll be ready to use your

phone in no time.

10

Getting To Know Your Sprint PCS Phone 11

Understanding

Roaming

2

Getting to Know

Your Phone

2

Understanding

Roaming

2

Getting Started

2

Getting Started

2

Getting to Know

Your Sprint PCS Phone™

In this Section

䊳 Highlights

䊳 Front View of Phone

䊳 Viewing the Display Screen

䊳 Turning Your Phone ON and OFF

䊳 Using the KeyGuard

䊳 Using the Battery

our Sprint PCS Phone is packed with features that simplify your life and

expand your ability to stay connected to the people and information

that are important to you. We know that you’re anxious to start using it, so

this section will give you a quick introduction to your new phone. The easy-

to-follow instructions will guide you through the basics of the most

common features of your phone and you’ll be on your way to using it in no

time.

Don’t forget the other chapters in this guide. They’re filled with information

about the capabilities and benefits of your new Sprint PCS Phone. They

include detailed step-by-step instructions that familiarize you with all the

features and explain how to customize your phone to meet your specific

needs.

Y

Section 2

12 Getting To Know Your Sprint PCS Phone

Highlights

Congratulations on the purchase of your Sprint PCS

Phone

™

(SCP-6000). This phone is lightweight, easy-to-

use, reliable and offers many significant features:

䊳

Digital capability provides access to other PCS CDMA

where Sprint PCS has implemented roaming

agreements (pages 24-25).

䊳

Sprint PCS Wireless Web

SM

Browser provides access to

the wireless Internet in digital mode (page 138).

䊳

Sprint PCS Wireless Web Mail

SM

, AOL Instant

Messenger

SM

Service and Sprint PCS Wireless Web Short

Mail

SM

provide quick and convenient text messaging

capabilities (pages 146-149).

䊳

Sprint PCS Wireless Web

SM

Connection offers wireless

modem capabilities for your personal computer in

digital mode (page 150).

䊳

Sprint PCS Voice Command

SM

lets you dial phone

numbers by speaking someone’s name or the digits in

their phone number (pages 31-32).

䊳

Voice Dialing lets you call the phone numbers of the

Phone Book entry by saying the programmed names

into the phone (pages 128-129).

䊳

With your Sanyo Downloader software via your PC, you

can download the image (pictures), sound (melody),

animations and animation ringer (sound animation)

to the phone. You can enjoy using the downloaded data

for the ringer, wallpaper, etc. (pages 122-124) For

using this feature the download kit must be purchased.

The purchase information is described in Accessory

section on page 153.

䊳

Screen Calls enables you to record the other party’s

message by auto-answering or manual setting while

ringing (page 132). Voice Memo function can record

your voice in the Standby mode or the other party’s

voice while talking (page 130).

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Sanyo SCP-6000 User manual

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