Microsoft 6016i Sprint User manual

Sprint PCS Voice Phone

V-6016i by Nokia

User’s Guide

0903048

Table of Contents

Welcome to Sprint. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii

Section 1: Getting Started . . . . . . . . . . . . . . . . . . . . . . . 1

1A.Setting Up Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Getting Started With Sprint PCS Service . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Setting Up Your Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Sprint PCS Account Passwords. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Section 2: Your Sprint PCS Voice Phone. . . . . . . . . . . . 8

2A.Your Sprint PCS Voice Phone: The Basics . . . . . . . . . . . . . . . 9

Front View of Your Sprint PCS Voice Phone . . . . . . . . . . . . . . . . . . . . . . .10

Key Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Viewing the Display Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Features of Your Sprint PCS Voice Phone . . . . . . . . . . . . . . . . . . . . . . . . .14

Turning Your Phone On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Using Your Phone’s Battery and Charger. . . . . . . . . . . . . . . . . . . . . . . . . .17

Connecting Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

Holding Your Phone Properly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Displaying Your Phone Number. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Making and Answering Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

Making Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

Dialing Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

Missed Call Notification. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Calling Emergency Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

In-Call Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

End-of-Call Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

Saving a Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

Dialing From the Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

Using Speed Dialing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

Entering Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

Selecting a Character Input Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

Entering Characters Using T9 Text Input . . . . . . . . . . . . . . . . . . . . . . . .30

Entering Characters by Tapping the Keypad . . . . . . . . . . . . . . . . . . . . .32

Entering Numbers and Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

2B.Controlling Your Phone’s Settings . . . . . . . . . . . . . . . . . . . . 33

Setting Your Phone’s Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

Profiles. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

Selecting a Profile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

Customizing a Profile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

Renaming a Profile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

Sound Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

Ringer Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

Selecting a Key Tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

Adjusting the Ringer and Earpiece Volume. . . . . . . . . . . . . . . . . . . . . . .37

Alert Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

Silence All. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

Display Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

Changing the Text Greeting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

Changing the Display Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

Changing the Brightness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

Changing the Theme Color . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

Changing the Clock Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

Location Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42

TTY Use With Sprint PCS Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

Phone Setup Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45

Call Answer Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45

Auto-Answer Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45

Display Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46

2C.Setting Your Phone’s Security . . . . . . . . . . . . . . . . . . . . . . . . 47

Accessing the Security Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48

Using Your Phone’s Lock Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48

Locking Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48

Unlocking Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49

Changing the Lock Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49

Calling in Lock Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49

Restricting Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50

Unrestricting Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

Using Special Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

Erasing the Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52

Resetting Your Phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52

2D.Controlling Your Roaming Experience . . . . . . . . . . . . . . . . . 53

Understanding Roaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54

Setting Your Phone’s Roam Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57

Controlling Roaming Charges Using Call Guard . . . . . . . . . . . . . . . . . . . .58

2E.Navigating Through Menus . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Menu Navigation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60

Menu Structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60

Viewing the Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

Reviewing the Contacts Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67

2F.Managing Call Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Viewing Call Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71

Call Logs Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71

Making a Call From Call Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72

Saving a Phone Number From Call Logs . . . . . . . . . . . . . . . . . . . . . . . . . .72

Prepending a Phone Number From Call Logs . . . . . . . . . . . . . . . . . . . . . .73

Erasing Call Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73

2G.Using the Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Adding a New Phone Book Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75

Finding Phone Book Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76

Phone Book Entry Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77

Adding a Phone Number to a Phone Book Entry. . . . . . . . . . . . . . . . . . . .79

Editing a Phone Book Entry’s Phone Number . . . . . . . . . . . . . . . . . . . . . .79

Assigning Speed Dial Numbers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80

Editing a Phone Book Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81

Selecting a Ringer Type for an Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81

Dialing Sprint PCS Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81

2H.Personal Organizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Using the Alarm Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83

Using the Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84

Going to Today’s Calendar Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84

Adding an Event to the Calendar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84

Event Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85

Event Alert Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85

Viewing Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85

Erasing Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86

Using Voice Memos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87

Recording a Voice Memo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87

Playing a Voice Memo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87

Adding an Alarm to a Voice Memo . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88

Listening to an Alarmed Voice Memo . . . . . . . . . . . . . . . . . . . . . . . . . . .88

Erasing Recorded Voice Memos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88

Using the Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89

Using the Countdown Timer Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90

Using the Stopwatch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91

Split Timing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91

Lap Timing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92

2I. Using Your Phone’s Voice Services . . . . . . . . . . . . . . . . . . . . 93

Using Voice-Activated Dialing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94

Assigning a Voice Tag to a Phone Number . . . . . . . . . . . . . . . . . . . . . . .94

Making a Call Using Voice-Activated Dialing. . . . . . . . . . . . . . . . . . . . . .95

Changing the Voice Dial Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95

Erasing a Voice Dial Tag . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95

Managing Voice Memos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96

Recording Voice Memos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96

Playing a Voice Memo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96

2J.Additional Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Using a Calling Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98

Playing Games. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100

Section 3: Sprint PCS Service Features. . . . . . . . . . . 101

3A.Sprint PCS Service Features: The Basics . . . . . . . . . . . . . . 102

Using Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103

Setting Up Your Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103

Voicemail Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103

New Voicemail Message Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104

Retrieving Your Voicemail Messages . . . . . . . . . . . . . . . . . . . . . . . . . .105

Voicemail Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106

Voicemail Menu Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109

Using SMS Text Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110

Composing SMS Text Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110

Accessing SMS Text Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111

Using Template Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111

Message Folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112

Erasing Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112

Using Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113

Responding to Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113

Making a Three-Way Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114

Using Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115

3B.Sprint PCS Voice Command . . . . . . . . . . . . . . . . . . . . . . . . 116

Getting Started With Sprint PCS

Voice Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117

Creating Your Own Address Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118

Making a Call With Sprint PCS Voice Command . . . . . . . . . . . . . . . . . . .119

Accessing Information Using Sprint PCS Voice Command . . . . . . . . . . .120

Section 4: Safety and Warranty Information . . . . . . 121

4A.Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Getting the Most Out of Your Reception. . . . . . . . . . . . . . . . . . . . . . . . .123

Maintaining Safe Use of and Access to Your Phone. . . . . . . . . . . . . . . . .124

Caring for the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127

Acknowledging Special Precautions and the FCC Notice . . . . . . . . . . . .128

Consumer Information on Wireless Phones . . . . . . . . . . . . . . . . . . . . . .130

Owner’s Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144

User’s Guide Proprietary Notice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144

Accessibility Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .145

4B.Terms & Conditions and Manufacturer’s Warranty . . . . . . 146

Terms and Conditions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147

Manufacturer’s Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .155

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159

i

Welcome to Sprint

Sprint has the most complete, all-digital wireless network in the

nation. Depend on it. We are committed to bringing you the best

wireless technology available. With Sprint, you get the most

complete, all-digital wireless network in the nation so all your

services work the same wherever you go on the network. We built

our network right from the start, so no matter where you are on

the enhanced Sprint Nationwide PCS Network, all your services –

whether it’s Voicemail or Caller ID – will work the same.

This guide will familiarize you with our technology and your new

Sprint PCS Voice Phone through simple, easy-to-follow

instructions. If you have already reviewed the Start Here to Activate

guide that was packaged with your new phone, then you're ready

to explore the advanced features outlined in this guide.

If you have not read your Start Here to Activate guide, go to

Section One – Getting Started. This section provides all the

information you need to quickly unlock your phone, set up your

voicemail, and much more. It also contains information on how to

contact Sprint if you have any questions about your service, wish

to check your account balance, or want to purchase additional

products or services.

Sprint is different. All your services work the same wherever you

go on the most complete, all-digital wireless network in the nation.

Welcome and thank you for choosing Sprint.

ii

Introduction

This User’s Guide introduces you to Sprint PCS Service and all the

features of your new phone. It’s divided into four sections:

⽧ Section 1: Getting Started

⽧ Section 2: Your Sprint PCS Voice Phone

⽧ Section 3: Sprint PCS Service Features

⽧ Section 4: Safety and Warranty Information

Throughout this guide, you'll find tips that highlight special

shortcuts and timely reminders to help you make the most of your

new phone and service. The Table of Contents and Index will also

help you quickly locate specific information.

You'll get the most out of your phone if you read each section.

However, if you'd like to get right to a specific feature, simply

locate that section in the Table of Contents and click on the page

number to go directly to that page. Follow the instructions in that

section, and you'll be ready to use your phone in no time.

Note:

You can view this guide online or print it to keep it on hand. If you're

viewing it online, simply click on a topic in the Table of Contents or Index

or on any page reference. The PDF will automatically display the

appropriate page.

Note:

The phone must be turned on to use the phone’s features. Do not turn on

the phone when the use of a wireless phone is prohibited or when it may

cause interference or danger.

Getting Started

Section 1

Section 1A: Setting Up Service 2

Section 1A

Setting Up Service

In This Section

⽧ Getting Started With Sprint PCS Service

⽧ Setting Up Your Voicemail

⽧ Sprint PCS Account Passwords

⽧ Getting Help

Setting up service on your new Sprint PCS Voice Phone is quick and easy.

This section walks you through the necessary steps to set up your

phone, unlock your phone, set up your voicemail, establish passwords,

and contact Sprint for assistance with your Sprint PCS Service.

Section 1A: Setting Up Service 3

Getting Started With Sprint PCS Service

Determining if Your Phone is Already Activated

If you received your phone in the mail or purchased it at a Sprint

Store, it probably has already been activated. All you need to do is

unlock your phone.

If your phone is not activated, please refer to the Start Here Guide

included with your phone.

Unlocking Your Phone

To unlock your phone, follow these easy steps:

1. Press and hold the power key located at the top of your

phone for two seconds to turn on the phone.

2. Press the Menu softkey.

3. Enter your lock code. (For security purposes, the code is not

visible as you type.)

Note:

To select a softkey, press the softkey button directly below the softkey

text that appears at the bottom left and bottom right of your phone’s

display screen. Softkey actions change according to the screen you’re

viewing and will not appear if there is no corresponding action available.

Tip:

If you can’t recall your lock code, try using the last four digits of either your

Social Security number or Sprint PCS Phone Number or try 0000. If none of

these work, call Sprint Customer Service at 1-888-211-4PCS (4727).

Section 1A: Setting Up Service 4

Setting Up Your Voicemail

All unanswered calls to your Sprint PCS Voice Phone are automatically

transferred to your voicemail, even if your phone is in use or turned off.

Therefore, you will want to set up your voicemail and personal greeting

as soon as your Sprint PCS Voice Phone is activated.

To set up your voicemail:

1. Press and hold for two seconds.

2. Follow the system prompts to:

䡲 Create your pass code

䡲 Record your greeting

䡲 Record your name announcement

䡲 Choose whether or not to activate One-Touch Message

Access (a feature that lets you access messages simply by

pressing and holding a single key, bypassing the need for

you to enter your pass code)

For more information about using your voicemail, see “Using

Voicemail” on page 103.

Note:

The voicemail setup process may vary in certain Affiliate areas.

Section 1A: Setting Up Service 5

Sprint PCS Account Passwords

As a Sprint PCS customer, you enjoy unlimited access to your

personal account information and your voicemail account. To

ensure that no one else has access to your information, you will

need to create passwords to protect your privacy.

Account Password

If you are the account owner, you'll have an account password to

sign on to

www.sprintpcs.com and to use when calling Sprint

Customer Service. Your default account password is the last four

digits of your Social Security number. If you are not the account

owner (if someone else pays for your Sprint PCS Service), you can

get a sub-account password at

www.sprintpcs.com.

Voicemail Password

You'll create your voicemail password (or pass code) when you set

up your voicemail. See

“Setting Up Your Voicemail” on page 4 for

more information on your voicemail password.

For more information or to change your passwords, sign on to

www.sprintpcs.com or call Sprint Customer Service at

1-888-211-4PCS (4727).

Section 1A: Setting Up Service 6

Getting Help

Visit Our Website

You can get up-to-date information on Sprint PCS Services and

Options by signing onto our Website at www.sprintpcs.com.

When you visit us online, you can

䢇 Review coverage maps

䢇 Learn how to use voicemail

䢇 Access your account information

䢇 Purchase accessories

䢇 Add additional options to your service plan

䢇 Check out frequently asked questions

䢇 And more

Reaching Sprint Customer Service

You can reach Sprint Customer Service many different ways:

䢇 Dial on your Sprint PCS Phone

䢇 Sign on to your account at www.sprintpcs.com

䢇 Call us toll-free at 1-888-211-4727 (Consumer customers)

or

1-888-788-4727 (Business customers)

䢇 Write to us at Sprint Customer Service, P.O. Box 8077,

London, KY 40742

Receiving Automated Invoicing Information

For your convenience, your phone gives you access to invoicing

information on your Sprint PCS Account. This information includes

balance due, payment received, invoicing cycle, and the number of

minutes used since your last invoicing cycle. (Normal airtime usage

will apply.)

To access automated invoicing information:

䊳 Press .

Note:

This service may not be available in all Affiliate areas.

Section 1A: Setting Up Service 7

Sprint PCS Directory Assistance

You have access to a variety of services and information through

Sprint PCS Directory Assistance, including residential, business, and

government listings; assistance with local or long-distance calls;

movie listings; and hotel, restaurant, shopping, and major local

event information. There is a per-call charge and you will be billed

for airtime.

To call Sprint PCS Directory Assistance:

䊳 Press .

Sprint PCS Operator Services

Sprint PCS Operator Services provides assistance when placing

collect calls or when placing calls billed to a local telephone

calling card or third party.

To access Sprint PCS Operator Services:

䊳 Press .

For more information or to see the latest in products and services,

visit us online at

www.sprintpcs.com.

Note:

Sprint PCS Operator Services may not be available in all Affiliate areas.

Your Sprint PCS

Voice Phone

Section 2

Section 2A: Your Sprint PCS Phone - The Basics 9

Section 2A

Your Sprint PCS Voice Phone:

The Basics

In This Section

⽧ Front View of Your Sprint PCS Voice Phone

⽧ Key Functions

⽧ Viewing the Display Screen

⽧ Features of Your Sprint PCS Voice Phone

⽧ Turning Your Phone On and Off

⽧ Using Your Phone’s Battery and Charger

⽧ Connecting Accessories

⽧ Holding Your Phone Properly

⽧ Displaying Your Phone Number

⽧ Making and Answering Calls

⽧ Calling Emergency Numbers

⽧ Entering Text

Your Sprint PCS Voice Phone is packed with features that simplify your life

and expand your ability to stay connected to the people and information

that are important to you. This section will guide you through the basic

functions and calling features of your phone.

Section 2A: Your Sprint PCS Phone - The Basics 10

Front View of Your Sprint PCS Voice Phone

7. Pop-Port Connector

15. Earpiece

10. End Call

Key

9. Navigation

Key

8. Microphone

2. Speaker

6. Charger Jack

14. Whip

Antenna

12. Universal

Headset

Jack

11. Battery

Strength

Indicator

4. Selection

Key

4. Selection

Key

3. Signal

Strength

Indicator

1. Power key

13. Display

Screen

5. Talk Key

Section 2A: Your Sprint PCS Phone - The Basics 11

Key Functions

1. Power Key lets you power the phone on and off.

2. Speaker lets you hear phone ring tones.

3. Signal Strength Indicator indicates the signal strength

4. Selection Key lets you select softkey actions or menu items.

5. Talk Key dials outgoing and answers incoming calls.

6. Charger Jack connects the phone to the battery charger.

7. Pop-Port

TM

Connector provides connection to your personal

computer or laptop computer and car kit, as well as to

other accessories.

8. Microphone transmits your voice.

9. Navigation Key scrolls through menus and also acts as a shortcut

key from the standby mode.

䡲 Press to manage Profiles.

䡲 Press to view your Contacts list.

䡲 Press to access the Calendar.

䡲 Press to access Messages.

10. End Call Key ends calls or lets you return to the standby screen.

11. Battery Strength Indicator indicates the battery strength.

12. Universal Headset Jack provides a connection for a universal

2.5-mm

headset.

13. Display Screen displays status icons and menu choices.

14. Whip Antenna improves reception in weak signal areas.

15. Earpiece lets you hear the caller and automated prompts.

Section 2A: Your Sprint PCS Phone - The Basics 12

Viewing the Display Screen

Your phone’s display screen provides a wealth of information about

your phone’s status and options. This list identifies the symbols

you’ll see on your phone’s display screen:

shows your current signal strength. (The more lines you

have, the stronger your signal.)

No service available means your phone cannot find a signal.

tells you a call is in progress.

indicates you are “roaming” off the Sprint Nationwide

PCS Network. (If you are roaming on an analog system,

your phone’s display will show the roaming icon and an

“Analog Roam” text alert.)

indicates you have new text messages.

indicates you have voicemail messages. Press and

hold to call your voicemail box.

the ringing tones or warning tones are silenced.

vibrating alert is activated.

keyguard is activated.

the alarm is activated.

a headset accessory is connected.

a hands-free accessory is connected.

a loopset accessory is connected.

predictive text mode is on.

predictive text mode is off.

location information sharing (GPS) is set to share your

location with the network only during emergency calls.

location information sharing (GPS) is set to share your

location with the network whenever the phone is on and

activated.

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