Cisco Unity Express Installation guide

Installation Guide for Cisco Unity Express Virtual 10.0

First Published: 2019-06-14

Last Modified: 2020-05-01

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CONTENTS

Full Cisco Trademarks with Software License ?

Cisco Unity Express Virtual Feature Roadmap 1

CHAPTER 1

Feature and Release Support 1

Cisco Unity Express Virtual Software Overview 3

CHAPTER 2

Cisco Unity Express Virtual on VMware ESXi 3

Cisco Unity Express Virtual on Cisco 4000 Series Integrated Service Routers KVM Service Containers

4

Uninterruptible Power Supply Recommendations 4

Prerequisites for Installing Cisco Unity Express Virtual 5

CHAPTER 3

Prerequisites for Cisco Unified Communications Manager Express 5

Prerequisites for Cisco Unified Communications Manager 7

Cisco Unity Express Virtual Software Support for ESXi on Cisco UCS and Cisco UCS E-Series Server

Modules 11

CHAPTER 4

Overview of Installation Steps 11

Hardware Requirements for Cisco Unity Express Virtual 12

Virtual Machine Requirements for Cisco Unity Express Virtual 12

Set up the VMware ESXi Environment 12

VMware Tools 12

Download the Cisco Unity Express Virtual OVA file 13

Deploy the Cisco Unity Express Virtual OVA 13

Configure Cisco Unity Express Virtual after Deployment 14

Example for Configuring the Cisco Unity Express Virtual 15

Installation Guide for Cisco Unity Express Virtual 10.0

iii

Verify Cisco Unified Communication Manager Express and Cisco Unity Express Virtual on ESXi

20

Verify Cisco Unified Communication Manager and Cisco Unity Express Virtual on ESXi 21

Cisco Unity Express Virtual Software Support on Cisco 4000 Series Integrated Services Routers KVM

Service Containers 23

CHAPTER 5

Overview of OVA Installation Steps on KVM Service Container 23

Hardware Requirements for Cisco Unity Express Virtual KVMs on Cisco 4000 Series Integrated Services

Routers 24

Install and Configure the Cisco Unity Express Virtual OVA on KVM Service Containers 24

Deactivate and Uninstall Cisco Unity Express Virtual from KVM Service Containers 28

Upgrade Cisco Unity Express Virtual 9.0.6 to 10.0 29

Example for Accessing and Configuring the Cisco Unity Express Virtual in Cisco 4000 Series Integrated

Services Routers Service Container 30

Configure Cisco Unity Express Virtual Application 37

CHAPTER 6

Configure Cisco Unity Express Virtual using GUI 37

Configure Cisco Unity Express Virtual using CLI 37

Cisco Unity Express Virtual Licensing 39

CHAPTER 7

Installation Sequence 39

Activate Evaluation Licenses 39

Migrating Licenses to Cisco Unity Express Virtual 10.0 43

CHAPTER 8

Migrate Cisco Software Licensing (CSL) to Cisco Smart Software Licensing 43

Migrate Cisco Unity Express 8.6.12 (SRE) to Cisco Unity Express Virtual 10.0 43

Migrate Cisco Unity Express Virtual 9.0.x to Cisco Unity Express Virtual 10.0 44

Language Upgrade Preparation 47

CHAPTER 9

Language Upgrade Preparation 47

Manually Backing Up Files 49

CHAPTER 10

Manually Backing Up Files 49

Numbering Scheme for Backup Files 49

Installation Guide for Cisco Unity Express Virtual 10.0

iv

Contents

Restoring Files 51

CHAPTER 11

Restoring Files 51

Troubleshooting Cisco Unity Express Virtual Service on KVM Service Containers 55

CHAPTER 12

Example for Verifying Installation Failure of Cisco Unity Express Virtual Service 55

Example for Verifying Activation Failure of Cisco Unity Express Virtual Service 57

Check Memory Present on Cisco 4000 Series Integrated Services Routers 58

Installation Guide for Cisco Unity Express Virtual 10.0

v

Contents

Installation Guide for Cisco Unity Express Virtual 10.0

vi

Contents

CHAPTER 1

Cisco Unity Express Virtual Feature Roadmap

This roadmap lists the features documented in the Cisco Unity Express Virtual Installation Guide 10.0 and

maps them to the chapters in which they appear.

For the latest feature information and caveats, see Release Notes for Cisco Unity Express Virtual Release

10.0.

•Feature and Release Support, on page 1

Feature and Release Support

The below table lists the Cisco Unity Express Virtual version that introduced support for a given feature or

enhancement. Unless noted otherwise, subsequent versions of Cisco Unity Express Virtual software also

support that feature. Only features that were introduced or modified in Cisco Unity Express Virtual 10.0 or

a later version appear in the table.

Table 1: Supported Cisco Unity Express Virtual Features

Feature DescriptionFeature Name

Cisco Unity Express Virtual 10.0

Upgraded the foundation Operating System and the

third-party components to the latest stable version.

Operating System and third-party components

upgraded in Cisco Unity Express Virtual 10.0.

Cisco Unity Express Release 10.0 supports TLS

version 1.2.

Updates to TLS Support.

Updated the steps required to restore the configuration

from Cisco Unity Express Release 9.0.x to Cisco

Unity Express Release 10.0.

Restoring Files, on page 51

Additional steps for restoring the configuration from

Cisco Unity Express Release 9.0.x to Cisco Unity

Express Release 10.0.

Platform logs are in plain text format.Format of the Platform Logs.

Installation Guide for Cisco Unity Express Virtual 10.0

1

Installation Guide for Cisco Unity Express Virtual 10.0

2

Cisco Unity Express Virtual Feature Roadmap

Feature and Release Support

CHAPTER 2

Cisco Unity Express Virtual Software Overview

The Cisco Unity Express Virtual software supports the voicemail, auto-attendant, and the IVR features. Cisco

Unity Express Virtual voicemail and auto-attendant applications work with Cisco Unified Communications

Manager Express (Cisco Unified CME, formerly known as Cisco Unified CallManager Express) or Cisco

Unified Communications Manager (formerly known as Cisco Unified CallManager) to provide small and

medium-sized companies with the capability to:

• Create and maintain voice mailboxes for onsite or remote telephone subscribers. The maximum number

of mailboxes depends on the resources available in the Cisco UCS and Cisco UCS E-Series Servers and

the Cisco 4000 Series Integrated Services Routers deployed. Mailboxes numbers are also dependent on

the license agreement purchased for Cisco Unity Express Virtual.

• Record and upload messages for callers to hear when they dial the company’s telephone number and

prompts to guide the callers to specific extensions or employees.

• Cisco Unity Express Virtual supports Interactive Voice Response (IVR) as a major component of the

system in addition to Voice-Mail and Auto-Attendant. The Interactive Voice Response (IVR) option is

a separate, add-on license package that integrates with Cisco Unity Express Virtual. The functionality

described for IVR is only available if you purchase a separate IVR software license.

Cisco Unity Express Virtual application supports all the features that were supported on a bare-metal installation

of Cisco Unity Express on the SRE Module. You can install the Cisco Unity Express Virtual application in

the following ways:

•Cisco Unity Express Virtual on VMware ESXi, on page 3

•Cisco Unity Express Virtual on Cisco 4000 Series Integrated Service Routers KVM Service Containers,

on page 4

Cisco Unity Express Virtual on VMware ESXi

Cisco Unity Express Virtual software supports operating within a VMware ESXi virtualized environment.

The software is packaged as an OVA for installation within the ESXi environment (5.1 and above). For more

information about the ESXi environment, see: http://www.vmware.com/products/vsphere/esxi-and-esx/

overview.html.

For information about installing Cisco Unity Express Virtual within a VMWare ESXi environment, see Cisco

Unity Express Virtual Software Support for ESXi on Cisco UCS and Cisco UCS E-Series Server Modules,

on page 11.

Installation Guide for Cisco Unity Express Virtual 10.0

3

Cisco Unity Express Virtual on Cisco 4000 Series Integrated

Service Routers KVM Service Containers

Cisco Unity Express Virtual also supports operating within the Kernel Virtual Machine (KVM) Service

Container on Cisco 4000 Series Integrated Service Routers (Cisco 4000 Series ISR), also called virtual service

containers.

A virtual service container is a virtualized environment on the Cisco 4000 Series ISR router. It is also referred

to as a virtual machine (VM), virtual service, or container. You can install an application within a virtual

service container which runs within the operating system of a device. The application runs in the virtual

services container of the operating system of a device. The application is delivered as an open virtual application

(OVA), which is a tar file with a .ova extension. The OVA package is installed and enabled on a device

through the device CLI. For more information on virtual service containers, see Virtual Services Container.

For information about installing Cisco Unity Express Virtual on Cisco 4000 Series ISRs, see Cisco Unity

Express Virtual Software Support on Cisco 4000 Series Integrated Services Routers KVM Service Containers,

on page 23.

Cisco Unity Express Virtual supports Cisco IOS XE Release 16.12.x or lower releases.

Note

Uninterruptible Power Supply Recommendations

We highly recommend attaching an Uninterruptible power supply (UPS) to the router that houses the Cisco

Unity Express Virtual module. Any reliable UPS unit provides continuous power to maintain the operation

of the router and the Cisco Unity Express Virtual module.

Installation Guide for Cisco Unity Express Virtual 10.0

4

Cisco Unity Express Virtual Software Overview

Cisco Unity Express Virtual on Cisco 4000 Series Integrated Service Routers KVM Service Containers

CHAPTER 3

Prerequisites for Installing Cisco Unity Express

Virtual

This section describes the prerequisites for installing the Cisco Unity Express Virtual on your system and

contains the following sections:

•Prerequisites for Cisco Unified Communications Manager Express, on page 5

•Prerequisites for Cisco Unified Communications Manager , on page 7

Prerequisites for Cisco Unified Communications Manager

Express

This section applies to a new installation of Cisco Unity Express Virtual.

Note

If you are using Cisco Unified Communications Manager Express (Cisco Unified CME) with your Cisco

Unity Express Virtual system, Cisco Unified CME must be installed before you configure Cisco Unity Express

Virtual. If you did not perform the Cisco Unified CME installation, contact the designated installer to ensure

that the following procedures are completed:

Step 1 Verify that the version of Cisco Unified CME is compatible with Cisco Unity Express Virtual. See the Cisco Unity

Express Compatibility Matrix.

Step 2 Install all Cisco Unified CME and Cisco Unity Express Virtual hardware and verify functionality.

a) Attach the IP Phones so that they register with the Cisco Unified CME router. Configure the IP Phones and subscribers

and save them to the Cisco Unified CME database. The Cisco Unity Express Virtual initialization wizard allows you

to copy this data to the Cisco Unity Express Virtual database. You can create more subscribers and IP Phones later

using the Cisco Unity Express Virtual CLI commands or GUI options.

Use the following sample voice register dn and voice register pool configurations to configure the IP Phones and

subscribers manually:

voice register dn 24

number 8124

shared-line max-calls 6

!

Installation Guide for Cisco Unity Express Virtual 10.0

5

voice register pool 124

id mac 0017.E033.0284

type 7965

number 1 dn 24

!

b) Verify that Cisco Unity Express Virtual will be installed and configured on a router that supports the hardware modules

that you are using.

Step 3 Install and verify Cisco Unified CME software functionality.

Depending on the version of Cisco Unified CME, you can perform some configuration using the Cisco Unified CME

graphical user interface. If the version of Cisco Unified CME does not support the GUI, see Cisco Unified Communications

Manager Express Administrator Guide. If your version of Cisco Unified CME supports the GUI, proceed with the

following steps:

The GUI is fully deprecated as of CME 12.6.

Note

Cisco Unified CME does not support SIP phones via the GUI.

Note

a) Verify that you have web connectivity to the Cisco Unified CME configuration web page. For example,

http://cisco-unified-cme-router-ipaddress/ccme.html.

b) Verify that the Cisco Unified CME router flash memory has the following files, which control the functionality of

the Cisco Unity Express Virtual GUI:

• CiscoLogo.gif

• Delete.gif

• Plus.gif

• Tab.gif

• admin_user.html

• admin_user.js

• dom.js

• downarrow.gif

• ephone_admin.html

• logohome.gif

• normal_user.html

• normal_user.js

• sxiconad.gif

• telephony_service.html

• uparrow.gif

• xml-test.html

• xml.template

See Download Software for downloading Cisco Unified CME files.

Installation Guide for Cisco Unity Express Virtual 10.0

6

Prerequisites for Installing Cisco Unity Express Virtual

Prerequisites for Cisco Unified Communications Manager Express

c) Configure the following path in Cisco Unified CME configuration mode:

Example:

Router(config)# ip http path flash:

d) Verify the path with the show running-config command.

e) Verify that a SIP dial peer is configured to point to the Cisco Unity Express Virtual module, that it specifies G.711

u-law and SIP Notify for DTMF Relay, and that VAD is turned off. This step is required to have an incoming call

directed to Cisco Unity Express Virtual. The following is an example configuration:

dial-peer voice 6000 voip ! SIP dial peer pointing to Cisco Unity Express Virtual

destination-pattern 6...

session protocol sipv2

dtmf-relay sip-notify

session target ipv4:172.16.0.1 ! Cisco Unity Express Virtual IP address

codec g711ulaw

no vad

f) Configure the appropriate number of SIP dial peers to support your dial plan.

g) Verify that a Cisco Unified CME web administrator is configured with a username and password, for example:

voice register global

.

web admin system name admin password user1

OR

web admin system name admin secret 5 encrypted-password

Step 4 The FTP server that communicates with Cisco Unity Express Virtual must support passive FTP requests. To configure

this functionality on the FTP server, see your FTP server documentation.

Step 5 (Optional) If no subscribers were created in the Cisco Unified CME interface, create a list of all subscribers, groups, and

their extensions to simplify the task of configuring many subscribers and extensions.

Prerequisites for Cisco Unified Communications Manager

If you are using Cisco Unified Communications Manager with the Cisco Unity Express Virtual system, Cisco

Unified Communications Manager must be installed before the Cisco Unity Express Virtual configuration

can be started.

If you did not perform the Cisco Unified Communications Manager installation, contact the designated installer

to ensure that the following procedures are completed:

Step 1 Verify that the version of Cisco Unified Communications Manager is compatible with Cisco Unity Express Virtual. See

Cisco Unity Express Compatibility Matrix.

Step 2 Install all Cisco Unified Communications Manager and Cisco Unity Express Virtual hardware and verify functionality.

See Cisco Unity Express Documentation for the hardware installation documentation for your module.

a) Attach the telephones so that they register with the Cisco Unified Communications Manager server.

b) On the Cisco Unified Communications Manager, configure up to 32 CTI ports for a Cisco Unity Express Virtual

system with a Cisco UCS E-Series module. You can configure up to 20 ports for the Cisco 4000 Series Integrated

Installation Guide for Cisco Unity Express Virtual 10.0

7

Prerequisites for Installing Cisco Unity Express Virtual

Prerequisites for Cisco Unified Communications Manager

Services Routers configured with Kernel Virtual Machine Service Containers. Use the Cisco Unified Communications

Manager option Device > Phones > Add new Phone. These ports will be used by the Cisco Unity Express Virtual

applications (voice mail, auto attendant, and Administration through Telephone [AvT]) to terminate calls.

Do not configure extra CTI ports on Cisco Unified Communications Manager. Doing so will impact the

scalability of your Cisco Unified Communications Manager and will limit the number of other devices it

can support.

Note

c) Configure at least two Cisco Unified Communications Manager route points on Cisco Unified Communications

Manager using Device > CTI Route Point. The Cisco Unity Express Virtual voicemail application uses one route

point, and the auto attendant application uses one route point. If you plan to use the Cisco Unity Express Virtual AvT,

configure a third route point on Cisco Unified Communications Manager. You need as many route points as the

number of call-in numbers on Cisco Unity Express Virtual.

Do not configure extra route points on Cisco Unified Communications Manager. Doing so will impact the

scalability of your Cisco Unified Communications Manager and will limit the number of other devices that

Cisco Unified Communications Manager can support.

Note

d) Create a Cisco Unified Communications Manager JTAPI user by choosing User > Add new user. Use the Device

Association option to associate the CTI ports and route points with this JTAPI user. (The JTAPI user is not assigned

a Cisco Unity Express Virtual voice mailbox. It is a placeholder for Cisco Unity Express Virtual to establish a

connection with Cisco Unified Communications Manager.) Verify that the Enable CTI Application Use check box

is checked for this JTAPI user. Verify that the JTAPI user is able to perform Standard CTI Enable by selecting the

appropriate option or group on the Unified Communications Manager.

e) Verify that the AXL service is active. To do this, go to the Cisco Unified Communications Manager serviceability

website, click Tools > Service Activation. Look for Cisco AXL Web service.

f) For efficient call processing, configure access lists on the default router of Cisco Unity Express Virtual to prioritize

JTAPI traffic. For example:

class-map match-all jtapi

match access-group 110

class-map match-all voice

match access-group 100

policy-map jtapi

class jtapi

set dscp cs3

bandwidth 20

class voice

set dscp af31

priority 320

class class-default

fair-queue

interface Serial0/1

ip address 172.16.0.1 255.255.0.0

service-policy output jtapi

clockrate 256000

no cdp enable

access-list 100 permit udp host 172.16.0.1 any range 16383 32727

access-list 110 permit tcp host 172.16.0.1 any eq 2748

where 172.16.0.1 is the IP address of the module that contains Cisco Unity Express Virtual software. The output from

the show policy-map interface command should indicate that the marked packets number is increasing. For example:

Match: access-group 110

QoS Set

dscp cs3

Packets marked 334 <-----This number should increase.

Installation Guide for Cisco Unity Express Virtual 10.0

8

Prerequisites for Installing Cisco Unity Express Virtual

Prerequisites for Cisco Unified Communications Manager

Step 3 The FTP server that communicates with Cisco Unity Express Virtual must support passive FTP requests. To configure

this functionality on the FTP server, see your FTP server documentation.

Step 4 (Optional) If no subscribers were created in the Cisco Unified Communications Manager interface, create a list of all

subscribers, groups, and their extensions to simplify the task of configuring many subscribers and extensions.

Installation Guide for Cisco Unity Express Virtual 10.0

9

Prerequisites for Installing Cisco Unity Express Virtual

Prerequisites for Cisco Unified Communications Manager

Installation Guide for Cisco Unity Express Virtual 10.0

10

Prerequisites for Installing Cisco Unity Express Virtual

Prerequisites for Cisco Unified Communications Manager

CHAPTER 4

Cisco Unity Express Virtual Software Support for

ESXi on Cisco UCS and Cisco UCS E-Series

Server Modules

Cisco Unity Express Virtual is supported on ESXi on Cisco Unified Computing System (Cisco UCS) and

Cisco UCS E-Series Server modules. If required, you can choose to buy the Cisco UCS or the Cisco UCS

E-Series Server module to install the Cisco Unity Express Virtual application.

•Overview of Installation Steps, on page 11

•Hardware Requirements for Cisco Unity Express Virtual, on page 12

•Set up the VMware ESXi Environment, on page 12

•Download the Cisco Unity Express Virtual OVA file, on page 13

•Deploy the Cisco Unity Express Virtual OVA, on page 13

•Configure Cisco Unity Express Virtual after Deployment, on page 14

•Example for Configuring the Cisco Unity Express Virtual, on page 15

•Verify Cisco Unified Communication Manager Express and Cisco Unity Express Virtual on ESXi, on

page 20

•Verify Cisco Unified Communication Manager and Cisco Unity Express Virtual on ESXi, on page 21

Overview of Installation Steps

The following steps provide an overview of how to set up Cisco Unity Express Virtual software.

Step 1 Select and install a server on which to operate the Cisco Unity Express Virtual.

See Hardware Requirements for Cisco Unity Express Virtual, on page 12.

Step 2 Set up the VMware ESXi environment on the server.

See Set up the VMware ESXi Environment, on page 12.

Step 3 Download the Cisco Unity Express Virtual OVA file from: http://www.cisco.com.

See Download the Cisco Unity Express Virtual OVA file, on page 13.

Step 4 Deploy the OVA on the server.

Installation Guide for Cisco Unity Express Virtual 10.0

11

See Deploy the Cisco Unity Express Virtual OVA, on page 13.

Step 5 Configure the networking and other Cisco Unity Express Virtual settings, according to the details of your network.

See Configure Cisco Unity Express Virtual after Deployment, on page 14.

Step 6 Set up communication between Cisco Unity Express Virtual and the Unified Communications Manager.

See Cisco Unity Express Virtual Software Support for ESXi on Cisco UCS and Cisco UCS E-Series Server Modules, on

page 11.

Hardware Requirements for Cisco Unity Express Virtual

This section provides information about the hardware requirements.

Virtual Machine Requirements for Cisco Unity Express Virtual

Cisco Unity Express Virtual software requires VMware ESXi 5.1, and above. For details about VMware

feature support, see the VMware Feature Guide. After configuring the server hardware, install VMware

vSphere ESXi.

Table 2: Virtual Machine Requirements for Cisco UCS and Cisco UCS E-Series server Platforms , on page

12 provides hardware recommendations for Cisco UCS platform and Cisco UCS E-Series server platforms.

Table 2: Virtual Machine Requirements for Cisco UCS and Cisco UCS E-Series server Platforms

Maximum

Voice Ports

Recording hoursExternal

Interface

Hard DiskRAMCPUMailboxes

32601 Gigabit

Interface

100 GB4 GB1.1 GHz, 1

core

1-100

326001 Gigabit

Interface

100 GB4 GB1.9 GHz, 2

cores

101-500

Set up the VMware ESXi Environment

After configuring the server hardware, install VMware vSphere ESXi. For instructions, see Implementing

Virtualization Deployments.

VMware Tools

Cisco Unity Express Virtual Software Release 10.0 does not support installation of VMware Tools or any

third-party tools in a Linux environment.

Installation Guide for Cisco Unity Express Virtual 10.0

12

Cisco Unity Express Virtual Software Support for ESXi on Cisco UCS and Cisco UCS E-Series Server Modules

Hardware Requirements for Cisco Unity Express Virtual

Download the Cisco Unity Express Virtual OVA file

The Open Virtualization Archive (OVA) file contains a compressed, installable version of the virtual machine.

To download the Cisco Unity Express Virtual (OVA) file (virtual machine template), perform the following

steps:

Step 1 Open the Cisco Unity Express Virtual Server site: https://software.cisco.com/download/

navigator.html?mdfid=278535672&selMode=null.

Step 2 If prompted, log in using your Cisco.com user name and password.

Step 3 Locate the OVA in “Download Software” section and download the file.

Deploy the Cisco Unity Express Virtual OVA

After downloading the Cisco Unity Express Virtual OVA, use the following procedure to deploy OVA or the

virtual machine template.

Before you begin

• Download Cisco Unity Express Virtual OVA for installation

• Have your server installed on a VMware ESXi environment

• Have VMware vSphere Client installed and functional on your system

Step 1 In the vSphere Client GUI, select File > Deploy OVF Template…

The Deploy OVF Template dialog box appears.

Step 2 Browse to the location where Cisco Unity Express Virtual server OVA file is downloaded. Click Next.

Step 3 Review and confirm the OVF Template details. Click Next.

Step 4 Enter the name of the device in Name field. The name provided determines how the device appears in the left pane of

the vSphere window.

Step 5 Click Next.

If there are multiple server hosts running ESXi, select the host on which you want Cisco Unity Express Virtual

server to run.

Note

Step 6 Select any of the following Thick provisioning format and click Next.

• Thick Provision Lazy Zeroed

• Thick Provision Eager Zeroed

Step 7 Click Next.

The Deploy OVF Template dialog box displays the available networks.

Installation Guide for Cisco Unity Express Virtual 10.0

13

Cisco Unity Express Virtual Software Support for ESXi on Cisco UCS and Cisco UCS E-Series Server Modules

Download the Cisco Unity Express Virtual OVA file

Step 8 Select the network under Destination Networks option. The selected network is used to communicate with the remote

sites.

Ensure that the VM is connected to physical adapter of the ESXi.

Note

Step 9 Click Next.

The Deployment Settings dialog box displays a summary of the options that you have configured.

Step 10 Click Finish to deploy Cisco Unity Express Virtual Server.

A dialog box indicates when the deployment is complete.

Step 11 Select the VM instance, right click and choose Edit Settings....

The Virtual Machine Properties dialog box appears.

Step 12 Click the Hardware tab and set the values for memory and vCPU. See Table 2: Virtual Machine Requirements for

Cisco UCS and Cisco UCS E-Series server Platforms , on page 12.

Step 13 Click the Resources Tab and select CPU. Adjust the Reservation and Shares to the value as provided in Table 2: Virtual

Machine Requirements for Cisco UCS and Cisco UCS E-Series server Platforms , on page 12.

Step 14 Select Memory and change the reservation value as provided mentioned in the Table 2: Virtual Machine Requirements

for Cisco UCS and Cisco UCS E-Series server Platforms , on page 12.

Step 15 Save the settings of the virtual machine.

Step 16 Select Resource Allocation and confirm the resource reservations.

Configure Cisco Unity Express Virtual after Deployment

After deploying the OVA template, perform the following procedure to configure Cisco Unity Express Virtual.

Before you begin

• VMware vSphere Client installed and operating

• Cisco Unity Express Virtual Software OVA template deployed

Step 1 In the vSphere Client GUI, in the left pane, select the Cisco Unity Express Virtual device. The name of the device is

the name configured during installation.

Step 2 To open the console, click the Console icon in the vSphere toolbar.

A console window appears for the selected CUE instance.

Step 3 In the console window, click the Power On icon (appears as a green “Play” button).

The device boots, displaying the boot output in the console. When the start-up is complete, the console displays a

message, prompting you to start configuration.

Step 4 At the prompt in the console window, confirm that you want to start the configuration process.

•y: If you enter y, the system asks you to confirm, then begin the interactive post installation configuration process.

•n: If you select n, the initial setup wizard is skipped, and you are prompted to enter the administrator user ID and

password. The default call agent is set to Unified CME.

Installation Guide for Cisco Unity Express Virtual 10.0

14

Cisco Unity Express Virtual Software Support for ESXi on Cisco UCS and Cisco UCS E-Series Server Modules

Configure Cisco Unity Express Virtual after Deployment

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