SonicWALL ESA 5000, ESA 7000, ESA 9000 Quick start guide

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SonicWall™EmailSecurityAppliance
5000/7000/9000
GettingStartedGuide
ESA5000RegulatoryModelNumber:1RK340BE
ESA7000RegulatoryModelNumber:1RK340BF
ESA9000RegulatoryModelNumber:1RK320B2
i
Copyright©2017SonicWallInc.Allrightsreserved.
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implied,byestoppelor
otherwise,toanyintellectualproper t yrightisgrantedbythisdocumentorinconnectionwiththesaleofSonicWallproducts.EXCEPTASSETFORTHINTH ETERMS
ANDCONDITIONSASSPECIFIEDINTHELICENSEAGREEMENTFORTHISPRODUCT,SONICWALLAND/ORITSAFFILIATESASSUMENOLIABILIT YWHATSOEVERAND
DISCLAIMSANYEXPRESS,IMPLIEDORSTATUTORYWARRANT YRELATINGTOITSPRODUCTSINCLUD ING,BUTNOTLIMITEDTO,THEIMPLIEDWARRANT YOF
MERCHANTABILITY,FITNESSFORAPARTI CU L A RPURP OSE,OR23200380550RevANO N‐INFRINGEMENT.INNOEVENTSHALLSONICWALLAND/ORITSAFFILIATES
BELIABLEFORANYDIRECT,INDIREC T,CONSEQUENTIAL,PUNITIV E,SPECIA L
ORINCIDENTALDAMAGES(IN CLUDING ,WITHO UTLIMITATI ON ,DAMAGESFORLOSS
OFPROFITS,BUSINESSINTERRUP TIONORLOSSOFINFORMATION)ARISINGOUTOFTHEUSEORINABILITYTOUSETHISDOCUMENT,EVENIFSONICWALLAND/
ORITSAFFILIATESHAVEBEENADVISEDOFTHEPOSSIB ILITYOFSUCHDAMAGES.SonicWalland/oritsaffiliatesmakenorepresentations
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respecttotheaccuracyorcompletenessofthecontentsofthisdocumentandreservestherighttomakech angestospecificationsandproductdescriptionsat
anytimewithoutnotice.SonicWallInc.and/oritsaffi liatesdonotmakeanycommitmenttoupdatetheinformationcontainedinthisdo cument.
For
moreinformation,visithttps://www.sonicwall.com/legal/.
ii
ESA5000/7000/9000GettingStartedGuide
Updated‐March2017
23200380550RevA
Legend
WARNING:AWARNINGiconindicatesapotentialforpropertydamage,personalinjury,ordeath.
CAUTION:ACAUTIONiconindicatespotentialdamagetohardwareorlossofdataifinstructionsarenotfollowed.
IMPORTANT,NOTE,TIP,MOBILE,orVIDEO:Aninformationiconindicatessupportinginformation.
SonicWallESA5000/7000/9000GettingStartedGuide
iii
Preface
InthisGuide
TheEmailSecurityappliances(ESA)aredesignedtotakeadvantageof64bitarchitecture.Theyofferincreasedmemoryandfaster
diskdrives.ThediskdrivefortheESA5000isinternalwhiletheESA7000andESA9000havefaster ,detachablediskdrives.
Appliancefunctionalityfocuseson:
Effectivelyscanninginboundand
outboundemail
Providingmultilayerprotection
Managingcomplianceandencryption
ThisGettingStartedGuideprovidesinstructionsforbasicinstallationandconfigurationoftheSonicWallESA5000,SonicWallESA
7000,andSonicWallESA9000.
iv
SonicWallESA5000/7000/9000GettingStartedGuide
Chapter1 Sectionincluded:
Planningonpage1 PackageContentsonpage2
ProductDescriptiononpage4
LEDIndicatorsonpage9
ProductLicensingonpage10
Prerequisitesonpage11
UsingMySonicWallonpage11
ConfigurationInformationonpage12
FrontBezelControlFeaturesonpage13
Chapter2 Section
included:
Installation and Setuponpage15 InstallingYourApplianceonpage15
AccessingQuickSettingsonpage17
ChangingtheDefaultAdministratorPasswordonpage19
RegisteringYourProductonpage20
UpgradingyourFirmwareonpage20
SonicWallESA5000/7000/9000GettingStartedGuide
v
Chapter3 Sectionincluded:
SupportandTrainingOptionsonpage23 CustomerSupportonpage24
KnowledgeBaseonpage24
UserForumsonpage24
Trainingonpage24
ProfessionalServicesonpage25
RelatedDocumentationonpage25
AdditionallySupportedLanguagesonpage25
vi
SonicWallESA5000/7000/9000GettingStartedGuide
Chapter4 Sectionincluded:
SafetyandRegulatoryInformationon
page27
ApplianceMountingInformationonpage28
CableConnectionsonpage30
Sicherheitsanweisungenonpage30
HinweiszurLithiumbatterieonpage32
Kabelverbindungenonpage32
安全說明onpage32
鋰電池警告onpage34
纜線連結onpage34
台灣 RoHS/ 限用物質含有情況標示資訊on
page35
DeclarationofConformityonpage36
WarrantyInformationonpage36
SonicWallESA5000/7000/9000GettingStartedGuide
1
1
Planning
ReviewthissectionbeforesettingupyourSonicWallEmailSecurityappliance.Itcanhelpyouplanforinstallationand
configuration.
PackageContentsonpage2
ProductDescriptiononpage4
LEDIndicatorsonpage9
ProductLicensingonpage10
Prerequisitesonpage11
UsingMySonicWallonpage11
Configuration
Inform ationonpage12
FrontBezelControlFeaturesonpage13
2
SonicWallESA5000/7000/9000GettingStartedGuide
PackageContents
BeforesettinguptheEmailSecurityappliance,verifythatyour
packagecontainsthefollowingparts:
1OneESA5000orESA7000orESA9000appliance
2OneSonicWallESA5000/7000/9000GettingStarted
GuideandoneSafety,Environmental,andRegulatory
Informationsheet
3Oneethernetcable
4Oneserialcable
5Powercords
Two
cordsforESA5000andESA7000(onerated
forNorthAmericaandoneratedforJapan)
FourcordsforESA9000(tworatedforNorth
AmericaandtworatedforJapan)
6Onerackmountkit
7KeysforthedetachablediskdrivesontheESA7000and
ESA9000(nokeysare
neededfortheESA5000)
Ifanyitemsaremissingfromyourpackage,contactSonicWall
Support:https://support.sonicwall.com/contactsupport.
IMPORTANT:Theincludedpowercordsareapprovedfor
useonlyinthespecificregionorcountrynotedonthe
packaging.Beforeusingapowercord,verifythatitis
ratedandapprovedforuseinyourlocation.Thepower
cordisforACmainsinstallationonly.Ref ertoSafetyand
Regulatory
Infor m ationonpage27fordetails.
添付の電源 電気安全確保
、 弊社製品に使用 電源 は必ず
製品同梱の電源 使用 の電源
は他の製品は使用 ん。
SonicWallESA5000/7000/9000GettingStartedGuide
3
1
2
3
4
NOTE:TheESA9000
receives2setsof
powercords.
5
6
7
4
SonicWallESA5000/7000/9000GettingStartedGuide
ProductDescription
ThefollowingsectionsdescribetheconnectionsandlabelsonthefrontandbackpanelofeachEmailSecurityappliance.
ESA5000onpage5
ESA7000onpage6
ESA9000onpage7
SonicWallESA5000/7000/9000GettingStartedGuide
5
ESA5000
ThefollowingillustrationshowsthefrontandrearpanelsoftheESA5000.
1DisplayPort
2SerialPort
3USBPorts
4LEDIndicators
5 NetworkPorts
6PowerSwitch
7PowerConnection
FrontView
RearView
6
SonicWallESA5000/7000/9000GettingStartedGuide
ESA7000
ThefollowingillustrationshowsthefrontandrearpanelsoftheESA7000.
1DisplayPort
2SerialPort
3USBPorts
4LEDIndicators
5NetworkPorts
6PowerSwitch
7DiskDriveKeyStorageArea
8PowerConnection
9 DetachableDrives
FrontView
NOTE:Diskdrivesizemaybedifferentfromwhatisshownintheillustrations.Thediskdrivesmaybeupdatedbasedonthe
productsavailable.
RearView
SonicWallESA5000/7000/9000GettingStartedGuide
7
ESA9000
ThefollowingillustrationsshowthefrontandrearpanelsoftheESA9000.
FrontPanelforESA9000
1Display
2DPadControls
3 DetachableDiskDrives
4LEDIndicators
5PowerSwitch
NOTE:Diskdrivesizemaybedifferentfromwhatisshownintheillu strations.Thediskdrivesmaybeupdatedbasedonthe
productsavailable.
8
SonicWallESA5000/7000/9000GettingStartedGuide
1DualPower
Connections
2DiskDriveKey
StorageArea
3DisplayPort
4SerialPort
5USBPorts
6LEDIndicators
7 ManagementPort
8NetworkPorts(6EthernetPortsand2SFP+Ports)
9BypassStatusLight
BackPanelforESA9000
SonicWallESA5000/7000/9000GettingStartedGuide
9
LEDIndicators
Topics:
IndicatorsforESA5000andESA7000onpage9
IndictorsforESA9000onpage9
IndicatorsforESA5000andESA7000
TheLEDindicatorsonthefrontpaneloftheESA5000and ESA
7000showthefollowing:
IndictorsforESA9000
TheESA9000hasLEDindicatorsonboththefrontandthe
backoftheunit.
Thefrontindicatorsshowthefollowing:
Harddiskdrive:whenblinkingshowsharddisk
activity.
Alarm:indicatesathermalorotheralert
condition.
Alsoappearsonthebackoftheunit.
Notused.
Power:indicatesthepowerisonoroff.
10Gbnetwork:whenblinking,showsactivity.
1Gbnetwork:whenblinking,showsactivity.
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SonicWallESA5000/7000/9000GettingStartedGuide
ProductLicensing
SonicWallEmailSecurityappliancesmustberegisteredon
MySonicWalltoenablefullfunctionalityandthebenefitsof
SonicWallsecurityservices,firmwareupdates,andtechnical
support.RefertoUsingMySonicWallonpage11formore
information onhowtosetupanaccount.
TheEmailSecurityappliancescomewiththebaselicense
for
EmailSecurity,butadditionaloptionsareavailablethatmust
belicensedseparately.Formaximumeffectiveness,all
modulesarerecommended.Thefollowinglicensesare
available:
•EmailSecurity:Baselicensethatcomeswiththe
softwareand enablesbasiccomponents.Itallowsthe
useofbasicpolicyfilters.
•EmailProtection(AntiSpamand
AntiPhishing):
Additionallicensethatprotectsagainstemailspamand
phishingat tacks.
•EmailAntiVirus(McAfeeandSonicWallTimeZero):
ProvidesupdatesforMcAfeeantivirusdefinitionsand
SonicWallTimeZerotechnologyforimmediate
protectionfromnewvirusoutbreaks.
•EmailAntiV irus(KasperskyandSonicWallTimeZero):
ProvidesupdatesforKasperskyanti
virusdefinitions
andSonicWallTimeZerotechnologyforimmediate
protectionfromnewvirusoutbreaks.
•EmailAntiVirus(SonicWallGRIDA/VandSonicWall
TimeZero):ProvidesupdatesforSonicWallGRIDanti
virusdefinitionsandSonicWallTimeZerotechnology
forimmediateprotectionfromnewvirusoutbreaks.
Harddiskdrive:whenblinkingshowshard
disk
activity.
Alarm:indicatesathermalorotheralert
condition.
Alsoappearsonthebackoftheunit
Notused.
Power:indicatesthepowerisonoroff.
Alsoappearsonthebackoftheunit.
NOTE:SincetheESA9000hastwopower
supplies,therearetwoLEDstoindicatethe
power
status.Theyarelabeled1and2.
SonicWallESA5000/7000/9000GettingStartedGuide
11
•EmailAntiVirusCyren:ProvidesupdatesforCyren
antivirusdefinitionsandSonicWallTimeZero
technologyforimmediateprotectionfromnewvirus
outbreaks.
•EmailEncryptionService:Licenseforencryption
featuresenablingthesecureex changeofsensitiveand
confidentialinformation.
•EmailComplianceSubscription:Licenseforcompliance
features.Itincludespredefinedpolicesforeasy
compliance,allowsmultiplegovernancepolicies,
identifiesemailforcompliancepolicyenforcement,and
providescompliancereportingandmonitoring.
•CaptureAdvancedThreatProtection(ES):Licensefor
analyzingvarioustypesofcontentformalicious
behavior.Theantivirusoptionsneedtobelicensedfor
CaptureATPtowork.
Prerequisites
ToconfigureanEmailSecurityappliance,youmusthaveaccess
tothefollowing:
AMySonicWallaccount
Aninternetconnection
Acomputertouseasamanagementstationforinitial
configurationofEmailSecuritysoftware
AwebbrowsersupportingJavaScriptandHTTP
uploads.Supportedbrowsersinclude:
UsingMySonicWall
MySonicWallisaonestopresourceforregisteringallyour
SonicWallsecurityappliances,activatingorpurchasinglicenses
forvarioussecurityservices,accessingsecuritynotifications
andgettingsupport.YouneedtosetupaMySonicWall
accountpriortoconfiguringyourappliance,ifyoudon’t
alreadyhaveone.
BrowserType BrowserVersion
InternetExplorer 11.0
Firefox Latest
version
Chrome Latestversion
NOTE:MySonicWallregistrationinformationisnotsold
orsharedwithanyothercompan y.
12
SonicWallESA5000/7000/9000GettingStartedGuide
TocreateaMySonicWallaccount:
1Inawebbrowser,navigatetoht tps://
www.mysonicwall.com/.
2Intheloginscreen,selecttheRegisterNowlink.
3CompletetheregistrationformandclickonRegister
whendone.
4Verifythattheinformationiscorrectandclickon
Submit.
5Toconfirmyouraccountwascrea ted,clickContinue.
ConfigurationInformation
Toeasetheconfigurationprocess,SonicWallrecommendsthat
youcollectcertainnetworkingand generalinformationahead
oftime.
NetworkingInformation
1Enterthesubnetmask
forthelocalsubnet.
EmailSecuritysubnetmask:
2RecordtheIPaddress
ofyournetwork’s
gatewaydevice(your
perimeterfirewallor
router,forexample).
GatewayIPaddress:
SonicWallESA5000/7000/9000GettingStartedGuide
13
GeneralInformation
FrontBezelControlFeatures
TheESA9000isequippedwithafrontpanelbezelinterface
thatallowsanadministratortocustomizecertainaspectsof
theapplianceorsim plymonitoritsstatuswithouthavingto
logintoitthroughaseparateterminal.
3RecordyourDNS
serverinformation.
DNSServer1:
DNSServer2(optional):
4Recordthefully
qualified
domain
namewithinyour
networkforyour
EmailSecurity
appliance.
FDQNforappliance:
1Selectafriendlyname
foryourEmail
Securityappliance.
(32characters
maximum)
Friendlyname:
2Selectapasswordfor
yourEmailSecurity
appliance.Thedefault
ispassword.
Password:
3Recordtheserial
numberonthelabel
ofyourEmailSecurity
appliance.
Serialnumber:
4Recordthe
registrationcodethat
isgener at edby
MySonicWall.
Registrationcode:
/