SonicWALL ESA 5000 Quick start guide

SonicWall™EmailSecurityAppliance

5000/7000/9000

GettingStartedGuide

ESA5000RegulatoryModelNumber:1RK34‐0BE

ESA7000RegulatoryModelNumber:1RK34‐0BF

ESA9000RegulatoryModelNumber:1RK32‐0B2

i

Copyright©2017SonicWallInc.Allrightsreserved.

SonicWallisatrademarkorregisteredtrademarkof SonicWall Inc.and/oritsaffiliatesintheU.S.A.and/orothercountries.Allothertrademarksandregistered

trademarksarepropertyoftheirrespectiveowners

TheinformationinthisdocumentisprovidedinconnectionwithSonicWallInc.and/oritsaffiliates’product s.Nolicense,expressor

implied,byestoppelor

otherwise,toanyintellectualproper t yrightisgrantedbythisdocumentorinconnectionwiththesaleofSonicWallproducts.EXCEPTASSETFORTHINTH ETERMS

ANDCONDITIONSASSPECIFIEDINTHELICENSEAGREEMENTFORTHISPRODUCT,SONICWALLAND/ORITSAFFILIATESASSUMENOLIABILIT YWHATSOEVERAND



DISCLAIMSANYEXPRESS,IMPLIEDORSTATUTORYWARRANT YRELATINGTOITSPRODUCTSINCLUD ING,BUTNOTLIMITEDTO,THEIMPLIEDWARRANT YOF

MERCHANTABILITY,FITNESSFORAPARTI CU L A RPURP OSE,OR232‐003805‐50RevANO N‐INFRINGEMENT.INNOEVENTSHALLSONICWALLAND/ORITSAFFILIATES

BELIABLEFORANYDIRECT,INDIREC T,CONSEQUENTIAL,PUNITIV E,SPECIA L

ORINCIDENTALDAMAGES(IN CLUDING ,WITHO UTLIMITATI ON ,DAMAGESFORLOSS

OFPROFITS,BUSINESSINTERRUP TIONORLOSSOFINFORMATION)ARISINGOUTOFTHEUSEORINABILITYTOUSETHISDOCUMENT,EVENIFSONICWALLAND/

ORITSAFFILIATESHAVEBEENADVISEDOFTHEPOSSIB ILITYOFSUCHDAMAGES.SonicWalland/oritsaffiliatesmakenorepresentations

orwarrantieswith

respecttotheaccuracyorcompletenessofthecontentsofthisdocumentandreservestherighttomakech angestospecificationsandproductdescriptionsat

anytimewithoutnotice.SonicWallInc.and/oritsaffi liatesdonotmakeanycommitmenttoupdatetheinformationcontainedinthisdo cument.

For

moreinformation,visithttps://www.sonicwall.com/legal/.

ii

ESA5000/7000/9000GettingStartedGuide

Updated‐March2017

232‐003805‐50RevA

Legend

WARNING:AWARNINGiconindicatesapotentialforpropertydamage,personalinjury,ordeath.

CAUTION:ACAUTIONiconindicatespotentialdamagetohardwareorlossofdataifinstructionsarenotfollowed.

IMPORTANT,NOTE,TIP,MOBILE,orVIDEO:Aninformationiconindicatessupportinginformation.

SonicWallESA5000/7000/9000GettingStartedGuide

iii

Preface

InthisGuide

TheEmailSecurityappliances(ESA)aredesignedtotakeadvantageof64‐bitarchitecture.Theyofferincreasedmemoryandfaster

diskdrives.ThediskdrivefortheESA5000isinternalwhiletheESA7000andESA9000havefaster ,detachablediskdrives.

Appliancefunctionalityfocuseson:

• Effectivelyscanninginboundand

outboundemail

• Providingmulti‐layerprotection

• Managingcomplianceandencryption

ThisGettingStartedGuideprovidesinstructionsforbasicinstallationandconfigurationoftheSonicWallESA5000,SonicWallESA

7000,andSonicWallESA9000.

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SonicWallESA5000/7000/9000GettingStartedGuide

Chapter1 Sectionincluded:

Planningonpage1 • PackageContentsonpage2

• ProductDescriptiononpage4

• LEDIndicatorsonpage9

• ProductLicensingonpage10

• Prerequisitesonpage11

• UsingMySonicWallonpage11

• ConfigurationInformationonpage12

• FrontBezelControlFeaturesonpage13

Chapter2 Section

included:

Installation and Setuponpage15 • InstallingYourApplianceonpage15

• AccessingQuickSettingsonpage17

• ChangingtheDefaultAdministratorPasswordonpage19

• RegisteringYourProductonpage20

• UpgradingyourFirmwareonpage20

SonicWallESA5000/7000/9000GettingStartedGuide

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Chapter3 Sectionincluded:

SupportandTrainingOptionsonpage23 • CustomerSupportonpage24

• KnowledgeBaseonpage24

• UserForumsonpage24

• Trainingonpage24

• ProfessionalServicesonpage25

• RelatedDocumentationonpage25

• AdditionallySupportedLanguagesonpage25

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SonicWallESA5000/7000/9000GettingStartedGuide

Chapter4 Sectionincluded:

SafetyandRegulatoryInformationon

page27

• ApplianceMountingInformationonpage28

• CableConnectionsonpage30

• Sicherheitsanweisungenonpage30

• HinweiszurLithiumbatterieonpage32

• Kabelverbindungenonpage32

• 安全說明onpage32

• 鋰電池警告onpage34

• 纜線連結onpage34

• 台灣 RoHS/ 限用物質含有情況標示資訊on

page35

• DeclarationofConformityonpage36

• WarrantyInformationonpage36

SonicWallESA5000/7000/9000GettingStartedGuide

1

Planning

ReviewthissectionbeforesettingupyourSonicWallEmailSecurityappliance.Itcanhelpyouplanforinstallationand

configuration.

• PackageContentsonpage2

• ProductDescriptiononpage4

• LEDIndicatorsonpage9

• ProductLicensingonpage10

• Prerequisitesonpage11

• UsingMySonicWallonpage11

• Configuration

Inform ationonpage12

• FrontBezelControlFeaturesonpage13

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SonicWallESA5000/7000/9000GettingStartedGuide

PackageContents

BeforesettinguptheEmailSecurityappliance,verifythatyour

packagecontainsthefollowingparts:

1OneESA5000orESA7000orESA9000appliance

2OneSonicWallESA5000/7000/9000GettingStarted

GuideandoneSafety,Environmental,andRegulatory

Informationsheet

3Oneethernetcable

4Oneserialcable

5Powercords

• Two

cordsforESA5000andESA7000(onerated

forNorthAmericaandoneratedforJapan)

• FourcordsforESA9000(tworatedforNorth

AmericaandtworatedforJapan)

6Onerackmountkit

7KeysforthedetachablediskdrivesontheESA7000and

ESA9000(nokeysare

neededfortheESA5000)

Ifanyitemsaremissingfromyourpackage,contactSonicWall

Support:https://support.sonicwall.com/contact‐support.

IMPORTANT:Theincludedpowercordsareapprovedfor

useonlyinthespecificregionorcountrynotedonthe

packaging.Beforeusingapowercord,verifythatitis

ratedandapprovedforuseinyourlocation.Thepower

cordisforACmainsinstallationonly.Ref ertoSafetyand 

Regulatory

Infor m ationonpage27fordetails.

添付の電源コードに関して電気安全を確保するた

めに、弊社製品にご使用いただく電源コードは必ず

製品同梱の電源コードをご使用ください。この電源

コードは他の製品では使用できません。

SonicWallESA5000/7000/9000GettingStartedGuide

3

1

2

3

4

NOTE:TheESA9000

receives2setsof

powercords.

5

6

7

4

SonicWallESA5000/7000/9000GettingStartedGuide

ProductDescription

ThefollowingsectionsdescribetheconnectionsandlabelsonthefrontandbackpanelofeachEmailSecurityappliance.

• ESA5000onpage5

• ESA7000onpage6

• ESA9000onpage7

SonicWallESA5000/7000/9000GettingStartedGuide

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ESA5000

ThefollowingillustrationshowsthefrontandrearpanelsoftheESA5000.

1DisplayPort

2SerialPort

3USBPorts

4LEDIndicators

5 NetworkPorts

6PowerSwitch

7PowerConnection

FrontView

RearView

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SonicWallESA5000/7000/9000GettingStartedGuide

ESA7000

ThefollowingillustrationshowsthefrontandrearpanelsoftheESA7000.

1DisplayPort

2SerialPort

3USBPorts

4LEDIndicators

5NetworkPorts

6PowerSwitch

7DiskDriveKeyStorageArea

8PowerConnection

9 DetachableDrives

FrontView

NOTE:Diskdrivesizemaybedifferentfromwhatisshownintheillustrations.Thediskdrivesmaybeupdatedbasedonthe

productsavailable.

RearView

SonicWallESA5000/7000/9000GettingStartedGuide

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ESA9000

ThefollowingillustrationsshowthefrontandrearpanelsoftheESA9000.

FrontPanelforESA9000

1Display

2D‐PadControls

3 DetachableDiskDrives

4LEDIndicators

5PowerSwitch

NOTE:Diskdrivesizemaybedifferentfromwhatisshownintheillu strations.Thediskdrivesmaybeupdatedbasedonthe

productsavailable.

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SonicWallESA5000/7000/9000GettingStartedGuide

1DualPower

Connections

2DiskDriveKey

StorageArea

3DisplayPort

4SerialPort

5USBPorts

6LEDIndicators

7 ManagementPort

8NetworkPorts(6EthernetPortsand2SFP+Ports)

9BypassStatusLight

BackPanelforESA9000

SonicWallESA5000/7000/9000GettingStartedGuide

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LEDIndicators

Topics:

• IndicatorsforESA5000andESA7000onpage9

• IndictorsforESA9000onpage9

IndicatorsforESA5000andESA7000

TheLEDindicatorsonthefrontpaneloftheESA5000and ESA

7000showthefollowing:

IndictorsforESA9000

TheESA9000hasLEDindicatorsonboththefrontandthe

backoftheunit.

Thefrontindicatorsshowthefollowing:

Harddiskdrive:whenblinkingshowsharddisk

activity.

Alarm:indicatesathermalorotheralert

condition.

Alsoappearsonthebackoftheunit.

Notused.

Power:indicatesthepowerisonoroff.

10Gbnetwork:whenblinking,showsactivity.

1Gbnetwork:whenblinking,showsactivity.

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SonicWallESA5000/7000/9000GettingStartedGuide

ProductLicensing

SonicWallEmailSecurityappliancesmustberegisteredon

MySonicWalltoenablefullfunctionalityandthebenefitsof

SonicWallsecurityservices,firmwareupdates,andtechnical

support.RefertoUsingMySonicWallonpage11formore

information onhowtosetupanaccount.

TheEmailSecurityappliancescomewiththebaselicense

for

EmailSecurity,butadditionaloptionsareavailablethatmust

belicensedseparately.Formaximumeffectiveness,all

modulesarerecommended.Thefollowinglicensesare

available:

•EmailSecurity:Baselicensethatcomeswiththe

softwareand enablesbasiccomponents.Itallowsthe

useofbasicpolicyfilters.

•EmailProtection(Anti‐Spamand

Anti‐Phishing):

Additionallicensethatprotectsagainstemailspamand

phishingat tacks.

•EmailAnti‐Virus(McAfeeandSonicWallTimeZero):

ProvidesupdatesforMcAfeeanti‐virusdefinitionsand

SonicWallTimeZerotechnologyforimmediate

protectionfromnewvirusoutbreaks.

•EmailAnti‐V irus(KasperskyandSonicWallTimeZero):

ProvidesupdatesforKasperskyanti

‐virusdefinitions

andSonicWallTimeZerotechnologyforimmediate

protectionfromnewvirusoutbreaks.

•EmailAnti‐Virus(SonicWallGRIDA/VandSonicWall

TimeZero):ProvidesupdatesforSonicWallGRIDanti‐

virusdefinitionsandSonicWallTimeZerotechnology

forimmediateprotectionfromnewvirusoutbreaks.

Harddiskdrive:whenblinkingshowshard

disk

activity.

Alarm:indicatesathermalorotheralert

condition.

Alsoappearsonthebackoftheunit

Notused.

Power:indicatesthepowerisonoroff.

Alsoappearsonthebackoftheunit.

NOTE:SincetheESA9000hastwopower

supplies,therearetwoLEDstoindicatethe

power

status.Theyarelabeled1and2.

SonicWallESA5000/7000/9000GettingStartedGuide

11

•EmailAnti‐VirusCyren:ProvidesupdatesforCyren

anti‐virusdefinitionsandSonicWallTimeZero

technologyforimmediateprotectionfromnewvirus

outbreaks.

•EmailEncryptionService:Licenseforencryption

featuresenablingthesecureex changeofsensitiveand

confidentialinformation.

•EmailComplianceSubscription:Licenseforcompliance

features.Itincludespredefinedpolicesforeasy



compliance,allowsmultiplegovernancepolicies,

identifiesemailforcompliancepolicyenforcement,and

providescompliancereportingandmonitoring.

•CaptureAdvancedThreatProtection(ES):Licensefor

analyzingvarioustypesofcontentformalicious

behavior.Theanti‐virusoptionsneedtobelicensedfor

CaptureATPtowork.

Prerequisites

ToconfigureanEmailSecurityappliance,youmusthaveaccess

tothefollowing:

• AMySonicWallaccount

• Aninternetconnection

• Acomputertouseasamanagementstationforinitial

configurationofEmailSecuritysoftware

• AwebbrowsersupportingJavaScriptandHTTP

uploads.Supportedbrowsersinclude:

UsingMySonicWall

MySonicWallisaone‐stopresourceforregisteringallyour

SonicWallsecurityappliances,activatingorpurchasinglicenses

forvarioussecurityservices,accessingsecuritynotifications

andgettingsupport.YouneedtosetupaMySonicWall

accountpriortoconfiguringyourappliance,ifyoudon’t

alreadyhaveone.

BrowserType BrowserVersion

InternetExplorer 11.0

Firefox Latest

version

Chrome Latestversion

NOTE:MySonicWallregistrationinformationisnotsold

orsharedwithanyothercompan y.

12

SonicWallESA5000/7000/9000GettingStartedGuide

TocreateaMySonicWallaccount:

1Inawebbrowser,navigatetoht tps://

www.mysonicwall.com/.

2Intheloginscreen,selecttheRegisterNowlink.

3CompletetheregistrationformandclickonRegister

whendone.

4Verifythattheinformationiscorrectandclickon

Submit.

5Toconfirmyouraccountwascrea ted,clickContinue.

ConfigurationInformation

Toeasetheconfigurationprocess,SonicWallrecommendsthat

youcollectcertainnetworkingand generalinformationahead

oftime.

NetworkingInformation

1Enterthesubnetmask

forthelocalsubnet.

EmailSecuritysubnetmask:

2RecordtheIPaddress

ofyournetwork’s

gatewaydevice(your

perimeterfirewallor

router,forexample).

GatewayIPaddress:

SonicWallESA5000/7000/9000GettingStartedGuide

13

GeneralInformation

FrontBezelControlFeatures

TheESA9000isequippedwithafrontpanelbezelinterface

thatallowsanadministratortocustomizecertainaspectsof

theapplianceorsim plymonitoritsstatuswithouthavingto

logintoitthroughaseparateterminal.

3RecordyourDNS

serverinformation.

DNSServer1:

DNSServer2(optional):

4Recordthefully

qualified

domain

namewithinyour

networkforyour

EmailSecurity

appliance.

FDQNforappliance:

1Selectafriendlyname

foryourEmail

Securityappliance.

(32characters

maximum)

Friendlyname:

2Selectapasswordfor

yourEmailSecurity

appliance.Thedefault

ispassword.

Password:

3Recordtheserial

numberonthelabel

ofyourEmailSecurity

appliance.

Serialnumber:

4Recordthe

registrationcodethat

isgener at edby

MySonicWall.

Registrationcode:

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