SonicWALL SM 9800 Quick start guide

SonicWall™SuperMassive9800

GettingStartedGuide

RegulatoryModelNumber:2RK04‐0AD

Copyright©2017SonicWallInc.Allrightsreserved.

SonicWallisatrademarkorregisteredtrademarkofSonicWallInc.and/oritsaffiliatesintheU.S.A.and/orothercountries.Allothertrademarksandregistered

trademarksarepropert yoftheirrespectiveowners

TheinformationinthisdocumentisprovidedinconnectionwithSonicWallInc.and/oritsaffiliates’products.Nolicense,expressor

implied,byestoppelor

otherwise,toanyintellectualpropertyri ghtisgrantedbythisdocumentorinconnectionwiththesaleofSonicWallproducts .EXCEPTASSETFORTHINTHETERMS

ANDCONDITIONSASSPECIFIEDINTHELICENSEAGREEMENTFORTHISPRO DUCT,SONICWALLAND/ORITSAFFILIATESASSUMENOLIABILITYWHATSOE V ERAND



DISCLAIMSANYEXPRESS,IMPLIEDORSTATUTORYWARR ANT YRELATINGTOITSPRODUCTSINCLUDING,BUTNOTLIMITEDTO,THEIMPLIEDWARRANT YOF

MERCHANTABILITY,FITNESSFORAPA RTI CUL ARPURPOSE,ORNON‐INFRINGEMENT.INNOEVENTSHALLSONICWALLAND/ORITSAFFILIATESBELIABLEFORANY

DIRECT,INDIREC T,CONSEQUENTIAL,PUNIT IVE,SPECIA LORINCIDENTALDAMAGES(INCLUDING,

WITHOUTLIMITATION,DAMAGESFORLOSSOFPROFITS,

BUSINESSINTERRUPTIONORLOSSOFINFO RM ATION)ARISINGOU TOFTHEUSEORINABILITYTOUSETHISDOCUMENT,EVENIFSONICWALLAND/ORITS

AFFILIATESHAVEBEENADVISEDOFTHEPOSSIBILITYOFSUCHDAMAGES.SonicWalland/oritsaffiliatesmakenorepresentationsorwarrantieswithrespectto



theaccuracyorcompletenessofth econtentsofthisdocumentandreservestherighttomakechangestosp e cificationsandproductdescriptionsatanytime

withoutnotice.SonicWallInc.and/oritsaffiliatesdonotmakeanycommitmenttoupdateth einformationcontainedinthisdocument.

Formoreinformation,visithttps://www.sonicwall.com/legal/.

SuperMassive

9800GettingStartedGuide

Updated‐July2017

SonicOS6.2.7.7

Legend

WARNING:AWARNINGiconindicatesapotentialforpropertydamage,personalinjury,ordeath.

CAUTION:ACAUTIONiconindicatespotentialdamagetohardwareorlossofdataifinstructionsarenotfollowed.

IMPORTANT,NOTE,TIP,MOBILE,orVIDEO:Aninformationiconindicatessupportinginformation.

SonicWallSuperMassive9800GettingStartedGuide

3

1

InThisGuide

ThisGettingStartedGuideprovidesinstructionsforbasicinstallationandconfiguration oftheSonicWall™SuperMassive9800

applianceinsingle‐unitorHighAvailabilitydeployments.

SonicWallSuperMassive9800appliancessupport:

• 40Gbpsofhigh‐performancebusinessfirewallthroughput

• 10Gbpsofmalwareprotectionand24Gbpsofapplicationinspectionwithintrusion

prevention

• Gatewayandclientservices,includingCaptureAdvancedThreatProtection,applicationmonitoringandcontrol,deep

packetinspectionoverSSL,contentfiltering,anti‐virus,anti‐spyware,intrusionprevention,SSLVPNandIPsecVPNaccess,

statefulhighavailabilityandhighavailabilityclustering

Formoreproductinformation,seehttps://www.sonicwall.com/products/sonicwall‐supermassive‐9000.

4

SonicWallSuperMassive9800GettingStartedGuide

Contents

Chapter1Topics

InThisGuideonpage3 • Contentsonpage4

Chapter2Topics

HardwareOverviewonpage7 • SuperMassive9800PackageContentsonpage8

• FrontPanelonpage10

• BackPanelonpage11

• SuperMassive9800LEDUsageonpage12

• PortTypeandLEDUsageonpage13

• Setup

ProcessOverviewonpage14

Chapter3Topics

SettingUptheApplianceonpage15 • DeterminingtheWANTypeonpage16

• SystemRequirementsonpage16

• RecordingConfigurationInformationonpage17

• Initialsetuponpage19

• Connectingtothe Internetonpage22

• TroubleshootingYourMGMTandLANConnectionsonpage

26

SonicWallSuperMassive9800GettingStartedGuide

5

Chapter4Topics

Registering,Licensing,andUpgradingonpage27 • UsingMySonicWallonpage28

• CreatingaMySonicWallAccountonpage28

• RegistrationOverviewonpage29

• RegisteringinSonicOSonpage29

• LicensingSecurityServicesonpage31

• ActivatingandManagingLicensesusingaKeyonpage33

• UpgradingFirmwareon

page33

Chapter5Topics

DeploymentScenariosonpage37 • DeploymentScenariosonpage38

• ConfiguringNATModeGatewayonpage41

• ConfiguringaStatefulHAPaironpage42

• ConfiguringWireModeonpage49

Chapter6Topics

SupportandTrainingOptionsonpage55 • CustomerSupportonpage56

• KnowledgePortalonpage

56

• Trainingonpage56

• RelatedDocumentationonpage57

6

SonicWallSuperMassive9800GettingStartedGuide

Chapter7Topics

RackMountingInstructionsonpage59 • InstructionsforRackMountingYourApplianceonpage60

Chapter8Topics

ProductSafetyandRegulatoryInformationonpage65 • SafetyandRegulatoryInformationonpage66

• WarrantyInformationonpage71

SonicWallSuperMassive9800GettingStartedGuide

7

2

HardwareOverview

ThissectiondescribestheitemsshippedwiththeSonicWall™SuperMassive9800applianceandprovidesfrontandrear

illustrationsoftheSuperMassive9800.

• SuperMassive9800PackageContentsonpage8

• FrontPanelonpage10

• BackPanelonpage11

• SuperMassive9800LEDUsageonpage12

• PortTypeandLEDUsage

onpage13

• SetupProcessOverviewonpage14

8

SonicWallSuperMassive9800GettingStartedGuide

SuperMassive9800PackageContents

Beforeyoubeginthesetupprocess,verifythatyourpackagecontainsthefollowingitems(theitemsaredepictedinPackage

contents):

1OneSonicWallSuperMassive9800appliance

2Onerackmountingkit

3OneserialCLIcable

4OneEthernetcable

5Twopowercords

6OneSonicWallSuperMassive9800GettingStartedGuide

Missingitems?Ifanyitemsare

missingfromyourpackage,contactSonicWallSupport:

Web:https://support.sonicwall.com/orhttps://support.sonicwall.com/contact‐support

Email:[email protected]

NOTE:Theincludedpowercord(s)areapprovedforuseonlyinspecificcountriesorregions.Beforeusingapowercord,verifythatitis

ratedandapprovedforuseinyourlocation.ThepowercordsareforACmainsinstallationonly.AfieldconversionDCpowercableis

different;formoreinformation,seeProductSafetyandRegulatoryInformationonpage65.

電気安全を確保するために、弊社製品にご使用いただく電源コードは必ず製品同梱の電源コードをご使用ください。この電

源コードは他の製品では使用できません。

SonicWallSuperMassive9800GettingStartedGuide

9

Packagecontents



1

4

5

6

3

2

SonicWall SuperMassive 9800

CONSOLE

SDHC

MGMT

X23 X21

X20

X6 X4

1GE

10GE

X2 X0

X1X3X5X7

X22

B0

B1

ALARM

TEST

PWR 1 PWR 2

X14 X12X18 X16 X10 X8

X9X11X13X15X17X19

80GB

SSD

80GB

SSD

10

SonicWallSuperMassive9800GettingStartedGuide

FrontPanel

SonicWall SuperMassive 9800

CONSOLE

SDHC

MGMT

X23 X21

X20

X6 X4

1GE

10GE

X2 X0

X1X3X5X7

X22

B1

B2

ALARM

TEST

PWR 1 PWR 2

X14 X12X18 X16 X10 X8

X9X11X13X15X17X19

80GB

SSD

80GB

SSD

LCD Screen

Control Buttons

Console Port

USB Ports (2)

LED Indicators

X0-X7 (1 GE)

Power Button

Access the SonicOS Command Line Interface (CLI) via

the serial CLI cable

USB 2.0 mass storage device support

High-speed copper Gigabit Ethernet ports

LED indicators provide status for Power Supplies, Test, Alarms, and Blade

modules. For information describing LED colors and activity, refer to the

LED Activity table in this document.

Navigate the LCD screen; for future use

Display the following when connected to

MGMT port: Chassis IP, Blade IP, Subnet

Mask, Gateway IP

1 Gigabit Ethernet Management Interface

SDHC Port

SSD Drives

Secure Digital High-Capacity (SDHC) port for future

use

Two Solid State Drives (SSD) with 80 GB of capacity

for storage (HD0 and HD1)

Press to turn the

appliance On or O

X8-X19 (1 GE SFP)

X20-X23 (XAUI SFP+)

1 Gigabit Ethernet hot-pluggable SFP interfaces for

high-speed ber or copper Ethernet communication

XAUI (10 Gigabit Attachment Unit Interface)

hot-pluggable ports

MGMT Port (1 GE)

SonicWallSuperMassive9800GettingStartedGuide

11

BackPanel

WARNING:Potentialhazardfromfan

Thismanualcontainsspecificwarningandcautionstatementswheretheyapply.PleasereadtheSafetyInstructions

beforeuse!SeeProductSafetyandRegulatoryInformationonpage65.

Expansion Module

Expansion Module Bay

Fans (6)

Power Supplies (2)

For SonicWall-approved expansion

modules

Auto-throttling fans for system temperature control

Dual power supplies for redundant AC power and added reliability

Field conversion is available to convert to DC mains

DC power supplies use dierent input connector and power cables

12

SonicWallSuperMassive9800GettingStartedGuide

SuperMassive9800LEDUsage

LED Usedfor Color Description

PWR1 PowerSupply1status SolidBlue SystemispoweredonandPowerSupply1isoperatingnormally

SolidYellow PowerSupply1isdownornotdetectedinthechassis

PWR2 PowerSupply2status SolidBlue SystemispoweredonandPowerSupply2isoperatingnormally

SolidYellow PowerSupply2isdownornotdetected

inthechassis

TEST Test/bootstatus Off Systemisupandoperational

SolidYellow Systemisstartingup

BlinkingYellow SystemisinSafeMode

ALARM Alarmcondition Off Noalarmsarepresent

BlinkingYellow Minorsystemalarm,suchaspolicyalert

BlinkingRed Majororcriticalsystemalarm,suchasathermalalertorfanalert

B1 Blade1status Off Bladeispowereddown

BlinkingGreen Blade

ispoweredon,butisnotactive

SolidGreen Bladeispoweredonandisoperational

B2 Blade2status Off Bladeispowereddown

BlinkingGreen Bladeispoweredon,butisnotactive

SolidGreen Bladeispoweredonandisoperational

SonicWallSuperMassive9800GettingStartedGuide

13

PortTypeandLEDUsage

ThissectiondescribestheportsonthefrontbezeloftheSuperM assive9800applianceandprovidesadescriptionofthe

associatedLEDactivity:

PortType PortName/Interfaces LEDColor Indicates

Copper MGMTorX0‐X7 Amber 1Gbps

Green 10Gbps

BlinkingYellow Dataistransmittingand/orreceiving

Off Nolinkor10Mbps

SFP X8‐X19 Amber 1Gbps

Green 100Mbps

BlinkingYellow Datais

transmittingand/orreceiving

Off Nolinkor10Mbps

SFP+ X20‐X23 Amber 1Gbps

Green 10Gbps

BlinkingAmber Dataistransmittingand/orreceiving

Off Nolink

14

SonicWallSuperMassive9800GettingStartedGuide

SetupProcessOverview

SetupprocessillustratesthenecessarystepsintheprocessofgettingstartedwithyournewSonicWallSuperMassive9800

appliance.

Setupprocess

Verify

Pre-Configuration

Requirements

Start Up

Management

Computer

Perform Initial

Setup

Register

Appliance in

SonicOS

Complete

Deployment

Configuration

Create a

MySonicWall

Account

Configuration Process

Registration, Licensing, and Deployment Process

SonicWallSuperMassive9800GettingStartedGuide

15

3

SettingUptheAppliance

ThissectionprovidesanoverviewofavailableWANtypes,asectiontorecordconfigurationinformation,andinitialsetup

informationandprocedures.

• DeterminingtheWANTypeonpage16

• SystemRequirementsonpage16

• RecordingConfigurationInfo rmationonpage17

• Initialsetuponpage19

• ConnectingtotheInternetonpage22

• TroubleshootingYourMGMTandLANConnectionsonpage26

16

SonicWallSuperMassive9800GettingStartedGuide

DeterminingtheWANType

BeforeconfiguringyourSonicWallSuperMassive9800

appliance,youwillneedtodeterminethetypeofWAN

connectionyoursetupwilluse.SonicWallsupportsthe

followingtypes:

•Static—Configurestheapplianceforanetworkthat

usesstaticIPaddresses.Recommended.

•DHCP—ConfigurestheappliancetorequestIPsettings

fromaDHCPserverinyour

networkorontheInternet.

Recommended.

•PPPoE—Point‐to‐PointProtocoloverEthernet(PPPoE)

istypicallyusedwithaDSLmodem.IfyourInternet

ServiceProvider(ISP)requiresdesktopsoftwarewitha

usernameandpassword,selectNATwithPPPoEmode.

• PPTP—Point‐to‐PointTunnelingProtocol(PPTP)isused

toconnectto

aremoteserver.PPTPtypicallysupports

olderMicrosoftWindowsimplementationsthatrequire

tunnelingconnectivity.

•L2TP—Layer2TunnelingProtocol(L2TP)isusedto

transmitLayer2dataoverIPorotherLayer3routed

networks.InternetServiceProviders(ISPs)oftenuseit

toenablevirtualprivatenetworks(VPNs)forcustomers

over

theInternet.Itdoesnotencryptnetworktraffic

itself.IfL2TPisnotavailableintheSetupWizard,you

canconfigureitlaterintheSonicOSmanagement

interface.

SystemRequire ments

Beforebeginningthesetupprocess,verifythatyouhave:

• AnInternetconnection

• AWebbrowsersupportingJavaScriptandHTTP

uploads:

NOTE:Formoreinformationregardingothersupported

WANtypessuchasWireModeorTapMode,refertothe

SonicOSAdministrationGuide.

Acceptedbrowser Browserversion

InternetExplorer 9.0andhigher

Chrome 18.0andhigher

Firefox 16.0andhigher

Safari 5.0andhigher,runningon

non‐Windowsmachines

SonicWallSuperMassive9800GettingStartedGuide

17

RecordingConfiguration

Information

Usethissectiontorecordyourconfigurationinformation.Be

suretokeepitforfuturereference.

ThedefaultMGMTinterfaceIPaddressis

192.168.168.168.

RegistrationInformation

NetworkingInformation

SerialNumber: Recordtheserialnumberfound

onthebottompanelofyour

SonicWallappliance.

AuthenticationCode: Recordtheauthenticationcode

foundontheSystem>Status

page,showstatusfromthe

CLI,orthebottompanelofyour

SuperMassiveappliance.

LANIPAddress: SelectastaticIPaddressforyour

SonicWallappliancethatiswithin

rangeofyourlocalnetwork.

(defaultis10.10.10.10for

X0/LAN)

SubnetMask: Recordthesubnetmaskforthe

localnetwork(defaultmaskis

255.255.255.0).Client

devicesconnectingthroughthe

applianceLANinte rfaceare

assignedIPaddressesin

this

network(defaultclientaddresses

assignedbytheSonicOSDHCP

serverareonthe

192.168.168.0/24subnet).

EthernetWANIPAddress: SelectastaticIPaddressforyour

EthernetWANinterface(X1).

NOTE:Thissettingonlyappliesif

youareusinganISPthatassignsa

staticIPaddress.

18

SonicWallSuperMassive9800GettingStartedGuide

AdministratorInformation

InternetServiceProvider(ISP)

Information

RecordthisinformationaboutyourcurrentInternetservice:

AdminName: Selectanadministratoraccount

name.(defaultisadmin)

AdminPassword: Selectanadministratorpassword.

(defaultispassword)

Ifyouare

connecting

withDHCP

Noinformationisusuallyrequired.However,

someprovidersmayrequireahostname.

HostName:

Ifyouare

connecting

withStaticIP

IPAddress:_____._____._____._____

SubnetMask:_____._____._____._____

DefaultGateway:_____._____._____.____

PrimaryDNS:_____._____._____._____

DNS2(optional):_____._____._____._____

DNS3(optional):_____._____._____._____

SonicWallSuperMassive9800GettingStartedGuide

19

Initialsetup

ConnectingyourcomputertotheSuperMassive9800illustrateshowtoconnectyourmanagementcomputertotheSonicWall

SuperMassive9800applianceforinitialsetup.

ConnectingyourcomputertotheSuperMassive9800

MGMT

Management Computer

SonicWall Appliance

120V AC

(U.S.)

SonicWall SuperMassive 9800

CONSOLE

SDHC

MGMT

X23 X21

X20

X6 X4

1GE

10GE

X2 X0

X1X3X5X7

X22

B0

B1

ALARM

TEST

PWR 1 PWR 2

X14 X12X18 X16 X10 X8

X9X11X13X15X17X19

80GB

SSD

80GB

SSD

MGMT

X

X2

2

X2

2

X2

2

20

SonicWallSuperMassive9800GettingStartedGuide

Thefollowingsectionsprovideinitialconfigurationinformation

andinstructionsforconnectingyourSonicWallSuperMassive

9800applianceforinitialsetup.

• ConnectingtheMGMTPortonpage20

• ApplyingPowertotheApplianceonpage20

• UsingtheSetupWizardonpage21

ConnectingtheMGMTPort

TheMGMTportisadedicated1gigabitEthernetinterfacefor

appliancemanagementandSafeModeaccess.

1UsingtheprovidedEthernetcable,connectoneendof

thecabletothecomputeryouareusingtomanagethe

SuperMassive9800appliance.

2ConnecttheotherendoftheEthernetcabletothe

MGMTport

onyourSuperMassive9800appliance.

ThedefaultMGMTportIPaddressis:

http://192.168.168.168.

ApplyingPowertotheAppliance

ConnecttheACpowercordsfromtheSuperMassive9800

applianceintoappropriatepoweroutlets.

Forfurtherinformationregardingpowerrequirements,refer

toProductSafetyandRegulatoryInformationonpage65of

thisdocument.

SuperMassiveLEDActivity

ThePowerLEDsonthefrontpanelilluminatebluewhenthe

applianceispoweredon.

TheTestLEDorAlarmLEDmayilluminateandblinkwhilethe

applianceperformsaseriesofdiagnostictests.Whenthese

LEDsarenolongerilluminatedandthePowerLEDsremain

steadilylit,theSuperMassive9800

applianceisreadyfor

configuration.Thistypicallyoccurswithinafewminutesof

turningonthepower.

IftheTestorAlarmLEDsremainlitaftertheSuperMassive

9800hascompletedpoweringon,restarttheapplianceby

disconnectingthepower,waiting1minute,andthen

connectingthepoweragain.

Fora

connectedMGMTorX0‐X7port,theLinkLEDforthe

portilluminatesgreenoramberdependingonthelink

throughputspeed,indicatinganactiveconnection:

• Amberindicates1Gbps

NOTE:SeealsoSuperMassive9800LEDUsageonpage

12andPortTypeandLEDUsageonpage13.

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SonicWALL SM 9800 Quick start guide

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