SonicWALL SMA 200 Quick start guide

SonicWall™

SecureMobileAccess200/400

GettingStartedGuide

SMA200RegulatoryModelNumber:1RK33‐0BB

SMA400RegulatoryModelNumber:1RK33‐0BC

Copyright©2017SonicWallInc.Allrightsreserved.

SonicWallisatrademarkorregisteredtrademarkofSon ic WallInc.and/oritsaffiliatesintheU.S.A.and/orothercountries.Allothertrademarksandregistered

trademarksarepropert yoftheirrespectiveowners

TheinformationinthisdocumentisprovidedinconnectionwithSonicWallInc.and /oritsaffiliates’products.Nolicense,expressor

implied,byestoppelor

otherwise,toanyintellectualpropertyrightisgrantedbythisdocumentorinconnectionwiththesaleofSonicWallproducts.EXCEPTASSETFORTHINTHETERMS

ANDCONDITIONSASSPECIFIEDINTHELICENSEAGREEMENTFORTHISPRODUCT,SONICWALLAND/ORITSAFFILIATESASSUMENOLIABILITYWHATSOEVERAND



DISCLAIMSANYEXPRESS,IMPLIEDORSTATUTORYWARRANTYREL ATINGTOITSPRODUCTSINCLUDING,BUTNOTLIMITEDTO,THEIMPLIEDWARRANT YOF

MERCHANTABILITY,FITNESSFORAPARTI CUL ARPURPOSE,ORNON‐INFRINGEMENT.INNOEVENTSHALLSONICWALLAND/ORITSAFFILIATESBELIA BLEFORANY

DIRECT,INDIREC T,CONSEQUENTIAL,PUNITI VE,SPECIALORINCIDENTALDAMAGES(INCLUDING,

WITHOUTLIMITATION,DAMAGESFORLOSSOFPROFITS,

BUSINESSINTERRUPTIONORLOSSOFINFORMATION)ARISINGOUTOFTHEUSEORINABILITYTOUSETHISDOCUMENT,EVENIFSONICWALLAND/ORITS

AFFILIATESHAVEBEENADVISEDOFTHEPOSSIBILITYOFSUCHDAMAGES.SonicWalland/oritsaffiliatesmakenorepresentationsorwarrantieswithrespectto



theaccuracyorcompletenessofthecontentsofthisdocumentandreservestherig httomakechangestospecificationsandpro ductdescriptionsatanytime

withoutnotice.SonicWallInc.and/oritsaffili atesdonotmakeanycommitmenttoupdatetheinformationcontainedinthisdocument.

Formoreinformation,visithttps://www.sonicwall.com/legal/.

SMA200/400GettingStartedGuide

Updated‐March2017

232‐003789‐50RevA

Legend

WARNING:AWARNINGiconindicatesapotentialforpropertydamage,personalinjury,ordeath.

CAUTION:ACAUTIONiconindicatespotentialdamagetohardwareorlossofdataifinstructionsarenotfollowed.

IMPORTANT,NOTE,TIP,MOBILE,orVIDEO:Aninformationiconindicatessupportinginformation.

SonicWallSecureMobileAccess200/400GettingStartedGuide

3

1

InthisGuide

ThisGettingStartedGuideprovidesinstructionsforbasicinstallationandconfigurationoftheSonicWall™SecureMobileAccess

200/400appliances.

Chaptersandsections



Chapter1Sectionsinclude:

InthisGuideonpage3Chaptersandsectionsonpage3

4

SonicWallSecureMobileAccess200/400GettingStartedGuide

Chapter2Sectionsinclude:

ApplianceOverviewonpage7SMA200FrontandRearPanelsonpage8

SMA200PackageContentsonpage10

SMA400FrontandRearPanelsonpage11

SMA400PackageContentsonpage13

PowerInputRatingonpage14

Chapter3Sectionsinclude:

SettingUptheApplianceonpage

15 WhatYouNeedtoBeginonpage16

PoweringOntheSMAAppli anceonpage17

AccessingtheManagementInterface onpage17

Troubleshootingonpage18

ChangingYourAdministratorPasswordonpage18

AddingaLocalUseronpage19

SettingtheTimeZoneonpage20

ConfiguringDNSandWINSonpage

21

SonicWallSecureMobileAccess200/400GettingStartedGuide

5

Chapter4Sectionsinclude:

RegisteringYourApplianceonpage23 CreatingaMySonicWallAccountonpage24

RegisteringYourSMAApplianceonpage24

ServicesandLicensingonpage25

UpgradingInformationonpage28

Chapter5Sectionsinclude:

DeployingYourApplianceonpage31 SelectingaDeploymentScenarioonpage32

ConfiguringtheX0IPAddresson

page34

ConfiguringaDefaultRouteonpage35

AddingaNetExtenderClientRouteonpage35

SettingYourNetExtenderAddressRangeonpage36

AddingaNewSMACustomZoneonpage38

ScenarioA:ConnectingtheSMAonaNewDMZonpage40

ScenarioB:ConnectingtheSMAonanExisting

DMZonpage45

ScenarioC:ConnectingtheSMAontheLANonpage49

TestingandTroubleshootingYourRemoteConnectiononpage52

6

SonicWallSecureMobileAccess200/400GettingStartedGuide

Chapter6Sectionsinclude:

SafetyandRegulatoryInformat iononpage55 SafetyandRegulatoryInformationonpage56

WarrantyInformationonpage62

SonicWallSecureMobileAccess200/400GettingStartedGuide

7

2

ApplianceOverview

ThissectionprovidesinformationabouttheSonicWallSecureMobileAccess200/400appliances.

• SMA200FrontandRearPanelsonpage8

• SMA200PackageContentsonpage10

• SMA400FrontandRearPanelsonpage11

• SMA400PackageContentsonpage13

• PowerInputRatingonpage14

8

SonicWallSecureMobileAccess200/400GettingStartedGuide

SMA200FrontandRearPanels

Secure Mobile Access 200

| O | O |

!

X0

X1

Ethernet Ports (X0-X1)

Provide 1000 Mbps (1 Gb)

Ethernet connectivity

USB / SSD ports (2)

External USB and SSD hard drive support

Console Port

Access the Command Line Interface (CLI) using a

compatible console cable

Power Button

Press button to turn appliance on

or o

Reset Button

Press and hold for several seconds to

set the appliance into SafeMode

Appliance LEDs

- Power LED: Indicates Power Supply status

- Test LED: Indicates appliance activity

- Solid Yellow: Appliance is starting

- Blinking Yellow: SafeMode

- O: Appliance is powered up and operational

- Alarm LED: Indicates a critical warning or error

Front Panel

SonicWallSecureMobileAccess200/400GettingStartedGuide

9

Rear Panel

Exhaust Fans

Provides optimal cooling for the

Sonicwall SMA appliance

Power Supply Plug

Use the supplied power cord to provide

power to the appliance

10

SonicWallSecureMobileAccess200/400GettingStartedGuide

SMA200PackageContents

Beforeyoubeginthesetupprocess,verifythatyourpackage

containsthefollowingitems:

• OneSonicWallSMA200appliance

• OneSonicWallSecureMobileAccess200/400Getting

StartedGuide

• OneSonicWallSafety,Environmental,andRegulatory

InformationGuide

• OneEthernetcable

• Oneserialconsolecable(RJ45toDB9)

• Onerack‐mountkit

• One

powercord

MissingItems?

Ifanyitemsaremissingfromyourpackage,contactSonicWall

Support:

Web:https://support.sonicwall.com/

NOTE:Theincludedpowercordisapprovedforuseonly

inspecificcountriesorregions.Beforeusingapower

cord,verifythatitisratedandapprovedforuseinyour

location.ThepowercordisforACmainsinstallation

only.

(6)

Secure Mobile Access 200

| O | O |

!

X0

X1

SonicWall

SecureMobileAccess200/400

'ĞƚƚŝŶŐ^ƚĂƌƚĞĚ'ƵŝĚĞ

SMA200RegulatoryModelNumber:1RK33Ͳ0BB

SMA400RegulatoryModelNumber:1RK33Ͳ0BC

SonicWallProducts

Safety,Environmental,andRegulatory

Information

January2017

Thefollowinginformationcomprisesthesafety,environmental,andregulatorymessage

applicabletoSonicWallproducts.Thesemessagesensureproperhandlinganddisposalof

theequipment.

Thevariousmessagesaregroupedbylanguage.Ingeneral,thelanguagesoftheEuropean

Unionappearfirstandaregroupedalphabetically.NonEuropeanUnionlanguagesare

grouped

togethertowardstheback,afterthedoubleline.

sonicwall.com|support.sonicwall.com

232Ͳ001007Ͳ50RevA

Copyright©2017SonicWallInc.Allrightsreserved.

SonicWallisatrademarkorregisteredtrademarkofSonicWallInc.and/oritsaffiliatesintheU.S.A.

and/orothercountries.Allothertrademarksarepropertyoftheirrespectiveowners.

TheinformationinthisdocumentisprovidedinconnectionwithSonicWallInc.and/oritsaffiliates'

products.

Nolicense,expressorimplied,byestoppelorotherwise,toanyintellectualpropertyrightis

grantedbythisdocument.SonicWallInc.and/oritsaffiliatesdonotmakeanycommitmenttoupdate

theinformationcontainedinthisdocument.Formoreinformation,visithttps://www.sonicwall.com/

legal/.

SonicWallSecureMobileAccess200/400GettingStartedGuide

11

SMA400Front andRearPanels

Secure Mobile Access 400

| O | O |

!

X2

X3

X0

X1

Front Panel

Ethernet Ports (X0-X3)

Provide 1000 Mbps (1Gb) Ethernet

connectivity

USB / SSD ports (2)

External USB and SSD hard drive support

Console Port

Access the Command Line Interface (CLI) using a

compatible console cable

Power Button

Press button to turn appliance on

or o

Reset Button

Press and hold for several seconds to

set the appliance into SafeMode

Appliance LEDs

- Power LED: Indicates Power Supply status

- Test LED: Indicates appliance activity

- Solid Yellow: Appliance is starting

- Blinking Yellow: SafeMode

- O: Appliance is powered up and operational

- Alarm LED: Indicates a critical warning or error

12

SonicWallSecureMobileAccess200/400GettingStartedGuide

Rear Panel

Exhaust Fans

Provides optimal cooling for the

SonicWall SMA appliance

Power Supply Plug

Use the supplied power cord to provide

power to the appliance

SonicWallSecureMobileAccess200/400GettingStartedGuide

13

SMA400PackageCont ents

Beforeyoubeginthesetupprocess,verifythatyourpackage

containsthefollowingitems:

• OneSonicWallSMA400appliance

• OneSonicWallSecureMobileAccess200/400Getting

StartedGuide

• OneSonicWallSafety,Environmental,andRegulatory

InformationGuide

• OneEthernetcable

• Oneserialconsolecable(RJ45toDB9)

• Onerack‐mountkit

• One

powercord

MissingItems?

Ifanyitemsaremissingfromyourpackage,contactSonicWall

Support:

Web:https://support.sonicwall.com/

NOTE:Theincludedpowercordisapprovedforuseonly

inspecificcountriesorregions.Beforeusingapower

cord,verifythatitisratedandapprovedforuseinyour

location.ThepowercordisforACmainsinstallation

only.

(6)

Secure Mobile Access 400

| O | O |

!

X2

X3

X0

X1

SonicWall

SecureMobileAccess200/400

'ĞƚƚŝŶŐ^ƚĂƌƚĞĚ'ƵŝĚĞ

SMA200RegulatoryModelNumber:1RK33Ͳ0BB

SMA400RegulatoryModelNumber:1RK33Ͳ0BC

SonicWall™ Products

Safety, Environmental, and Regulatory

InformaƟon

January 2017

The following informaƟon comprises the safety, environmental, and regulatory message

applicable to SonicWall products. These messages ensure proper handling and disposal of

the equipment.

The various messages are grouped by language. In general, the languages of the European

Union appear Įrst and are grouped alphabĞƟcally. Non European Union languages are

grouped together towards the back, aŌer the double line.

sonicwall.com | support.sonicwall.com

232-001007-50 Rev A

SonicWall is a trademark or registered trademark of SonicWall Inc. and/or its Ăĸliates in the U.S.A.

and/or other countries. All other trademarks are property of their respecƟve owners.

The informaƟŽn in this document is provided in connecƟon with SonicWall Inc. and/or its aĸliates'

products. No license, express or implied, by estoppel or otherwise, to any intellectual property right is

granted

by this document. SonicWall Inc. and/or its aĸliates do not make any commitment to update

the informaƟon contained in this document. For more informaƟŽn, visit hƩps://www.sonicwall.com/

legal/.

14

SonicWallSecureMobileAccess200/400GettingStartedGuide

PowerInputRating

Thefollowingtabledescri besthepowerinputratingforthe

SonicWallSecureMobileAccess200/400appliances:

V100‐240V~

A 1.5AMax.

Hz 50‐60Hz

SonicWallSecureMobileAccess200/400GettingStartedGuide

15

3

SettingUptheAppliance

Thissectionprovidespre‐configurationinformationandproceduresforsettingupyourSonicWallSecureMobileAccess200/400

appliance.

• WhatYouNeedtoBeginonpage16

• PoweringOntheSMAApplianceonpage17

• AccessingtheManagementInterfaceonpage17

• Troubleshootingonpage18

• ChangingYourAdministratorPasswordon

page18

• AddingaLocalUseronpage19

• SettingtheTimeZoneonpage20

• ConfiguringDNSandWINSonpage21

16

SonicWallSecureMobileAccess200/400GettingStartedGuide

WhatYouNeedtoBegin

BeforeyouinstallyourSMAappliance,ensurethefollowing

areavailable:

• AWindows,Linux,orMacOScomputertouseasa

managementstationforinitialconfigurationofthe

SonicWallSecureMobileAccess200/400

• AnInternetconnection

• AWebbrowsersupportingJavaScriptandHTTP

uploads.Supportedbrowsersincludethefollowing:

• Administrativeaccess

tothenetworkgatewaydevice,

dependingonthedeploymentscenarioselected

Usethefollowingconfigurationinformationduringthesetup

processandforfuturereference:

NetworkConfigurationInformation

Collectthefollowingaboutyournetworkconfiguration:

PrimaryDNS:_________________________________

SecondaryDNS(optional):______________________

DNSSearchList(inorder):______________________

WINSserver(s)(optional):_______________________

GatewayIPaddress:

___________________________

GatewayDMZsubnet(optional):__________________

SupportedBrowser BrowserVersion

InternetExplorer 9.0orhigher

MozillaFirefox Latestversion

AppleSafari Latestversion

GoogleChrome Latestversion

SerialNumber: Recordtheserialnumberfoundon

thetoppanelofyourSonicWall

appliance.

AuthenticationCode: Recordtheauthenticationcode

foundonthetoppanelofyour

SonicWallappliance.

AdminPassword: Selectanadministratorpassword.

(defaultispassword)

SonicWallSecureMobileAccess200/400GettingStartedGuide

17

PoweringOntheSMA

Appliance

TopowerontheSonicWallSecureMobileAccess200/

400appliance:

1PlugoneendofthepowercordintotheSonicWall

SecureMobileAccess200/400andtheotherintoan

appropriatepoweroutlet.

2Theapplianceautomaticallyturnsonwhenpluggedin.

• ThepowerLEDonthefrontpanelilluminates

bluewhentheapplianceisturnedon.

• ThetestLEDilluminatesyellow

untilthe

firmwareisbooted.WhenthetestLEDisno

longerlit,theSonicWallSecureMobileAccess

200/400isreadyforconfiguration.

3ConnectoneendofanEthernetcableintotheX0port

ofyourSonicWallSecureMobileAccess200/400.

Connecttheotherendofthecableintothecomputer

youareusingtomanagetheSonicWallSecureMobile

Access200/400.

AccessingtheManagement

Interface

ToaccesstheWeb‐basedmanagementinterface:

1OnthecomputeryouusetomanagetheSonicWall

SecureMobileAccess200/400,setittohaveastaticIP

addressinthe192.168.200.x/24subnet,suchas

192.168.200.20.UseaSubnetMaskof255.255.255.0.A

DefaultGatewayisnot required.

Donotuse192.168.200.1,asthisaddresswillconflict

withthe

appliance.

2OpenaWebbrowser,andenterhttps://192.168.200.1

(thedefaultX0managementIPaddress)intheLocation

orAddressfield.

3IntheLoginscreen,enterthedefaultcredentialsand

thenclicktheLoginbutton:

• Username‐admin

•Password‐password

•Domain‐LocalDomain

NOTE:Asecuritywarningmayappear.Clicktheoption

toacceptthecertificateandcontinue.

18

SonicWallSecureMobileAccess200/400GettingStartedGuide

4ASoftwareTransactionAgreementdisplays.Readthe

agreement,selecttheIAcceptthetermsofthis

SoftwareTransactionAgreementcheckbox,andthen

clickContinue.

YouarenowsuccessfullyconnectedtotheSMAmanagement

interface.

Troubleshooting

IfyoucannotconnecttotheSonicWallSecureMobileAccess

200/400,verifythefollowing:

• DidyouplugyourmanagementworkstationintotheX0

interfaceontheSMAappliance?

ManagementcanonlybeperformedthroughX0.

• Isthelinklightilluminatedonboththemanagement

stationandportX0oftheSMA

appliance?

• DidyoucorrectlyentertheSMAappliance

managementIPaddressinyourWebbrowser(default

192.168.200.1)?

• IsyourcomputersettoastaticIPaddressinthe

192.168.200.x/24subnet,suchas192.168.200.20?

• IsyourDomainsettoLocalDomainontheloginscreen?

Ifyouarestillunabletoconnect

totheSMAappliance,contact

SonicWallSupport:

Web:https://support.sonicwall.com/

ChangingYourAdministrator

Password

Tochangeyouradministratorpassword:

1IntheSMAmanagementinterface,navigatetothe

Users>LocalUserspage.

2 ClicktheConfigurebuttoncorrespondingtotheadmin

account.

CAUTION:Changingyourpasswordfromthefactory

defaultisstronglyrecommended.Ifyouchangeyour

password,besuretokeepitinasafeplace.Ifyoulose

yourpassword,youwillhavetoresettheSMA

appliancetofactorydefaultsettings,losingyour

configuration.

SonicWallSecureMobileAccess200/400GettingStartedGuide

19

3Enterapasswordfortheadminaccountinthe

Passwordfield.Re‐enterthepasswordintheConfirm

Passwordfield.

4 ClickAccepttoapplychanges.

AddingaLocalUser

Fortestingandverification,youcancreatealocaluseraccount

andinthelocalapplianceauthenticationrepository.

Toaddalocaluser:

1NavigatetotheUsers>LocalUserspage.

2 ClicktheAddUserbutton.

3EnteraUserName.

4 SelectLocalDomainfromtheDomainandGroupdrop‐

downmenus.

5EnterapasswordfortheuserinboththePasswordand

ConfirmPasswordfields.

SonicWALL SMA 200, SMA 400 Quick start guide

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