SonicWALL SMA 200 Quick start guide

Category
Gateways/controllers
Type
Quick start guide

This manual is also suitable for

SonicWall™
SecureMobileAccess200/400
GettingStartedGuide
SMA200RegulatoryModelNumber:1RK330BB
SMA400RegulatoryModelNumber:1RK330BC
Copyright©2017SonicWallInc.Allrightsreserved.
SonicWallisatrademarkorregisteredtrademarkofSon ic WallInc.and/oritsaffiliatesintheU.S.A.and/orothercountries.Allothertrademarksandregistered
trademarksarepropert yoftheirrespectiveowners
TheinformationinthisdocumentisprovidedinconnectionwithSonicWallInc.and /oritsaffiliates’products.Nolicense,expressor
implied,byestoppelor
otherwise,toanyintellectualpropertyrightisgrantedbythisdocumentorinconnectionwiththesaleofSonicWallproducts.EXCEPTASSETFORTHINTHETERMS
ANDCONDITIONSASSPECIFIEDINTHELICENSEAGREEMENTFORTHISPRODUCT,SONICWALLAND/ORITSAFFILIATESASSUMENOLIABILITYWHATSOEVERAND
DISCLAIMSANYEXPRESS,IMPLIEDORSTATUTORYWARRANTYREL ATINGTOITSPRODUCTSINCLUDING,BUTNOTLIMITEDTO,THEIMPLIEDWARRANT YOF
MERCHANTABILITY,FITNESSFORAPARTI CUL ARPURPOSE,ORNON‐INFRINGEMENT.INNOEVENTSHALLSONICWALLAND/ORITSAFFILIATESBELIA BLEFORANY
DIRECT,INDIREC T,CONSEQUENTIAL,PUNITI VE,SPECIALORINCIDENTALDAMAGES(INCLUDING,
WITHOUTLIMITATION,DAMAGESFORLOSSOFPROFITS,
BUSINESSINTERRUPTIONORLOSSOFINFORMATION)ARISINGOUTOFTHEUSEORINABILITYTOUSETHISDOCUMENT,EVENIFSONICWALLAND/ORITS
AFFILIATESHAVEBEENADVISEDOFTHEPOSSIBILITYOFSUCHDAMAGES.SonicWalland/oritsaffiliatesmakenorepresentationsorwarrantieswithrespectto
theaccuracyorcompletenessofthecontentsofthisdocumentandreservestherig httomakechangestospecificationsandpro ductdescriptionsatanytime
withoutnotice.SonicWallInc.and/oritsaffili atesdonotmakeanycommitmenttoupdatetheinformationcontainedinthisdocument.
Formoreinformation,visithttps://www.sonicwall.com/legal/.
SMA200/400GettingStartedGuide
Updated‐March2017
23200378950RevA
Legend
WARNING:AWARNINGiconindicatesapotentialforpropertydamage,personalinjury,ordeath.
CAUTION:ACAUTIONiconindicatespotentialdamagetohardwareorlossofdataifinstructionsarenotfollowed.
IMPORTANT,NOTE,TIP,MOBILE,orVIDEO:Aninformationiconindicatessupportinginformation.
SonicWallSecureMobileAccess200/400GettingStartedGuide
3
1
InthisGuide
ThisGettingStartedGuideprovidesinstructionsforbasicinstallationandconfigurationoftheSonicWall™SecureMobileAccess
200/400appliances.
Chaptersandsections

Chapter1Sectionsinclude:
InthisGuideonpage3Chaptersandsectionsonpage3
4
SonicWallSecureMobileAccess200/400GettingStartedGuide
Chapter2Sectionsinclude:
ApplianceOverviewonpage7SMA200FrontandRearPanelsonpage8
SMA200PackageContentsonpage10
SMA400FrontandRearPanelsonpage11
SMA400PackageContentsonpage13
PowerInputRatingonpage14
Chapter3Sectionsinclude:
SettingUptheApplianceonpage
15 WhatYouNeedtoBeginonpage16
PoweringOntheSMAAppli anceonpage17
AccessingtheManagementInterface onpage17
Troubleshootingonpage18
ChangingYourAdministratorPasswordonpage18
AddingaLocalUseronpage19
SettingtheTimeZoneonpage20
ConfiguringDNSandWINSonpage
21
SonicWallSecureMobileAccess200/400GettingStartedGuide
5
Chapter4Sectionsinclude:
RegisteringYourApplianceonpage23 CreatingaMySonicWallAccountonpage24
RegisteringYourSMAApplianceonpage24
ServicesandLicensingonpage25
UpgradingInformationonpage28
Chapter5Sectionsinclude:
DeployingYourApplianceonpage31 SelectingaDeploymentScenarioonpage32
ConfiguringtheX0IPAddresson
page34
ConfiguringaDefaultRouteonpage35
AddingaNetExtenderClientRouteonpage35
SettingYourNetExtenderAddressRangeonpage36
AddingaNewSMACustomZoneonpage38
ScenarioA:ConnectingtheSMAonaNewDMZonpage40
ScenarioB:ConnectingtheSMAonanExisting
DMZonpage45
ScenarioC:ConnectingtheSMAontheLANonpage49
TestingandTroubleshootingYourRemoteConnectiononpage52
6
SonicWallSecureMobileAccess200/400GettingStartedGuide
Chapter6Sectionsinclude:
SafetyandRegulatoryInformat iononpage55 SafetyandRegulatoryInformationonpage56
WarrantyInformationonpage62
SonicWallSecureMobileAccess200/400GettingStartedGuide
7
2
ApplianceOverview
ThissectionprovidesinformationabouttheSonicWallSecureMobileAccess200/400appliances.
SMA200FrontandRearPanelsonpage8
SMA200PackageContentsonpage10
SMA400FrontandRearPanelsonpage11
SMA400PackageContentsonpage13
PowerInputRatingonpage14
8
SonicWallSecureMobileAccess200/400GettingStartedGuide
SMA200FrontandRearPanels
Secure Mobile Access 200
| O | O |
!
X0
X1
Ethernet Ports (X0-X1)
Provide 1000 Mbps (1 Gb)
Ethernet connectivity
USB / SSD ports (2)
External USB and SSD hard drive support
Console Port
Access the Command Line Interface (CLI) using a
compatible console cable
Power Button
Press button to turn appliance on
or o
Reset Button
Press and hold for several seconds to
set the appliance into SafeMode
Appliance LEDs
- Power LED: Indicates Power Supply status
- Test LED: Indicates appliance activity
- Solid Yellow: Appliance is starting
- Blinking Yellow: SafeMode
- O: Appliance is powered up and operational
- Alarm LED: Indicates a critical warning or error
Front Panel
SonicWallSecureMobileAccess200/400GettingStartedGuide
9
Rear Panel
Exhaust Fans
Provides optimal cooling for the
Sonicwall SMA appliance
Power Supply Plug
Use the supplied power cord to provide
power to the appliance
10
SonicWallSecureMobileAccess200/400GettingStartedGuide
SMA200PackageContents
Beforeyoubeginthesetupprocess,verifythatyourpackage
containsthefollowingitems:
OneSonicWallSMA200appliance
OneSonicWallSecureMobileAccess200/400Getting
StartedGuide
OneSonicWallSafety,Environmental,andRegulatory
InformationGuide
OneEthernetcable
Oneserialconsolecable(RJ45toDB9)
Onerackmountkit
One
powercord
MissingItems?
Ifanyitemsaremissingfromyourpackage,contactSonicWall
Support:
Web:https://support.sonicwall.com/
NOTE:Theincludedpowercordisapprovedforuseonly
inspecificcountriesorregions.Beforeusingapower
cord,verifythatitisratedandapprovedforuseinyour
location.ThepowercordisforACmainsinstallation
only.
(6)
Secure Mobile Access 200
| O | O |
!
X0
X1
SonicWall
SecureMobileAccess200/400
'ĞƚƚŝŶŐ^ƚĂƌƚĞĚ'ƵŝĚĞ
SMA200RegulatoryModelNumber:1RK33Ͳ0BB
SMA400RegulatoryModelNumber:1RK33Ͳ0BC
SonicWallProducts
Safety,Environmental,andRegulatory
Information
January2017
Thefollowinginformationcomprisesthesafety,environmental,andregulatorymessage
applicabletoSonicWallproducts.Thesemessagesensureproperhandlinganddisposalof
theequipment.
Thevariousmessagesaregroupedbylanguage.Ingeneral,thelanguagesoftheEuropean
Unionappearfirstandaregroupedalphabetically.NonEuropeanUnionlanguagesare
grouped
togethertowardstheback,afterthedoubleline.
sonicwall.com|support.sonicwall.com
232Ͳ001007Ͳ50RevA
Copyright©2017SonicWallInc.Allrightsreserved.
SonicWallisatrademarkorregisteredtrademarkofSonicWallInc.and/oritsaffiliatesintheU.S.A.
and/orothercountries.Allothertrademarksarepropertyoftheirrespectiveowners.
TheinformationinthisdocumentisprovidedinconnectionwithSonicWallInc.and/oritsaffiliates'
products.
Nolicense,expressorimplied,byestoppelorotherwise,toanyintellectualpropertyrightis
grantedbythisdocument.SonicWallInc.and/oritsaffiliatesdonotmakeanycommitmenttoupdate
theinformationcontainedinthisdocument.Formoreinformation,visithttps://www.sonicwall.com/
legal/.
SonicWallSecureMobileAccess200/400GettingStartedGuide
11
SMA400Front andRearPanels
Secure Mobile Access 400
| O | O |
!
X2
X3
X0
X1
Front Panel
Ethernet Ports (X0-X3)
Provide 1000 Mbps (1Gb) Ethernet
connectivity
USB / SSD ports (2)
External USB and SSD hard drive support
Console Port
Access the Command Line Interface (CLI) using a
compatible console cable
Power Button
Press button to turn appliance on
or o
Reset Button
Press and hold for several seconds to
set the appliance into SafeMode
Appliance LEDs
- Power LED: Indicates Power Supply status
- Test LED: Indicates appliance activity
- Solid Yellow: Appliance is starting
- Blinking Yellow: SafeMode
- O: Appliance is powered up and operational
- Alarm LED: Indicates a critical warning or error
12
SonicWallSecureMobileAccess200/400GettingStartedGuide
Rear Panel
Exhaust Fans
Provides optimal cooling for the
SonicWall SMA appliance
Power Supply Plug
Use the supplied power cord to provide
power to the appliance
SonicWallSecureMobileAccess200/400GettingStartedGuide
13
SMA400PackageCont ents
Beforeyoubeginthesetupprocess,verifythatyourpackage
containsthefollowingitems:
OneSonicWallSMA400appliance
OneSonicWallSecureMobileAccess200/400Getting
StartedGuide
OneSonicWallSafety,Environmental,andRegulatory
InformationGuide
OneEthernetcable
Oneserialconsolecable(RJ45toDB9)
Onerackmountkit
One
powercord
MissingItems?
Ifanyitemsaremissingfromyourpackage,contactSonicWall
Support:
Web:https://support.sonicwall.com/
NOTE:Theincludedpowercordisapprovedforuseonly
inspecificcountriesorregions.Beforeusingapower
cord,verifythatitisratedandapprovedforuseinyour
location.ThepowercordisforACmainsinstallation
only.
(6)
Secure Mobile Access 400
| O | O |
!
X2
X3
X0
X1
SonicWall
SecureMobileAccess200/400
'ĞƚƚŝŶŐ^ƚĂƌƚĞĚ'ƵŝĚĞ
SMA200RegulatoryModelNumber:1RK33Ͳ0BB
SMA400RegulatoryModelNumber:1RK33Ͳ0BC
SonicWall™ Products
Safety, Environmental, and Regulatory
InformaƟon
January 2017
The following informaƟon comprises the safety, environmental, and regulatory message
applicable to SonicWall products. These messages ensure proper handling and disposal of
the equipment.
The various messages are grouped by language. In general, the languages of the European
Union appear Įrst and are grouped alphabĞƟcally. Non European Union languages are
grouped together towards the back, aŌer the double line.
sonicwall.com | support.sonicwall.com
232-001007-50 Rev A
Copyright © 2017 SonicWall Inc. All rights reserved.
SonicWall is a trademark or registered trademark of SonicWall Inc. and/or its Ăĸliates in the U.S.A.
and/or other countries. All other trademarks are property of their respecƟve owners.
The informaƟŽn in this document is provided in connecƟon with SonicWall Inc. and/or its aĸliates'
products. No license, express or implied, by estoppel or otherwise, to any intellectual property right is
granted
by this document. SonicWall Inc. and/or its aĸliates do not make any commitment to update
the informaƟon contained in this document. For more informaƟŽn, visit hƩps://www.sonicwall.com/
legal/.
14
SonicWallSecureMobileAccess200/400GettingStartedGuide
PowerInputRating
Thefollowingtabledescri besthepowerinputratingforthe
SonicWallSecureMobileAccess200/400appliances:
V100240V~
A 1.5AMax.
Hz 5060Hz
SonicWallSecureMobileAccess200/400GettingStartedGuide
15
3
SettingUptheAppliance
ThissectionprovidespreconfigurationinformationandproceduresforsettingupyourSonicWallSecureMobileAccess200/400
appliance.
WhatYouNeedtoBeginonpage16
PoweringOntheSMAApplianceonpage17
AccessingtheManagementInterfaceonpage17
Troubleshootingonpage18
ChangingYourAdministratorPasswordon
page18
AddingaLocalUseronpage19
SettingtheTimeZoneonpage20
ConfiguringDNSandWINSonpage21
16
SonicWallSecureMobileAccess200/400GettingStartedGuide
WhatYouNeedtoBegin
BeforeyouinstallyourSMAappliance,ensurethefollowing
areavailable:
AWindows,Linux,orMacOScomputertouseasa
managementstationforinitialconfigurationofthe
SonicWallSecureMobileAccess200/400
AnInternetconnection
AWebbrowsersupportingJavaScriptandHTTP
uploads.Supportedbrowsersincludethefollowing:
Administrativeaccess
tothenetworkgatewaydevice,
dependingonthedeploymentscenarioselected
Usethefollowingconfigurationinformationduringthesetup
processandforfuturereference:
NetworkConfigurationInformation
Collectthefollowingaboutyournetworkconfiguration:
PrimaryDNS:_________________________________
SecondaryDNS(optional):______________________
DNSSearchList(inorder):______________________
WINSserver(s)(optional):_______________________
GatewayIPaddress:
___________________________
GatewayDMZsubnet(optional):__________________
SupportedBrowser BrowserVersion
InternetExplorer 9.0orhigher
MozillaFirefox Latestversion
AppleSafari Latestversion
GoogleChrome Latestversion
SerialNumber: Recordtheserialnumberfoundon
thetoppanelofyourSonicWall
appliance.
AuthenticationCode: Recordtheauthenticationcode
foundonthetoppanelofyour
SonicWallappliance.
AdminPassword: Selectanadministratorpassword.
(defaultispassword)
SonicWallSecureMobileAccess200/400GettingStartedGuide
17
PoweringOntheSMA
Appliance
TopowerontheSonicWallSecureMobileAccess200/
400appliance:
1PlugoneendofthepowercordintotheSonicWall
SecureMobileAccess200/400andtheotherintoan
appropriatepoweroutlet.
2Theapplianceautomaticallyturnsonwhenpluggedin.
ThepowerLEDonthefrontpanelilluminates
bluewhentheapplianceisturnedon.
ThetestLEDilluminatesyellow
untilthe
firmwareisbooted.WhenthetestLEDisno
longerlit,theSonicWallSecureMobileAccess
200/400isreadyforconfiguration.
3ConnectoneendofanEthernetcableintotheX0port
ofyourSonicWallSecureMobileAccess200/400.
Connecttheotherendofthecableintothecomputer
youareusingtomanagetheSonicWallSecureMobile
Access200/400.
AccessingtheManagement
Interface
ToaccesstheWebbasedmanagementinterface:
1OnthecomputeryouusetomanagetheSonicWall
SecureMobileAccess200/400,setittohaveastaticIP
addressinthe192.168.200.x/24subnet,suchas
192.168.200.20.UseaSubnetMaskof255.255.255.0.A
DefaultGatewayisnot required.
Donotuse192.168.200.1,asthisaddresswillconflict
withthe
appliance.
2OpenaWebbrowser,andenterhttps://192.168.200.1
(thedefaultX0managementIPaddress)intheLocation
orAddressfield.
3IntheLoginscreen,enterthedefaultcredentialsand
thenclicktheLoginbutton:
Username‐admin
•Password‐password
•Domain‐LocalDomain
NOTE:Asecuritywarningmayappear.Clicktheoption
toacceptthecertificateandcontinue.
18
SonicWallSecureMobileAccess200/400GettingStartedGuide
4ASoftwareTransactionAgreementdisplays.Readthe
agreement,selecttheIAcceptthetermsofthis
SoftwareTransactionAgreementcheckbox,andthen
clickContinue.
YouarenowsuccessfullyconnectedtotheSMAmanagement
interface.
Troubleshooting
IfyoucannotconnecttotheSonicWallSecureMobileAccess
200/400,verifythefollowing:
DidyouplugyourmanagementworkstationintotheX0
interfaceontheSMAappliance?
ManagementcanonlybeperformedthroughX0.
Isthelinklightilluminatedonboththemanagement
stationandportX0oftheSMA
appliance?
DidyoucorrectlyentertheSMAappliance
managementIPaddressinyourWebbrowser(default
192.168.200.1)?
IsyourcomputersettoastaticIPaddressinthe
192.168.200.x/24subnet,suchas192.168.200.20?
IsyourDomainsettoLocalDomainontheloginscreen?
Ifyouarestillunabletoconnect
totheSMAappliance,contact
SonicWallSupport:
Web:https://support.sonicwall.com/
ChangingYourAdministrator
Password
Tochangeyouradministratorpassword:
1IntheSMAmanagementinterface,navigatetothe
Users>LocalUserspage.
2 ClicktheConfigurebuttoncorrespondingtotheadmin
account.
CAUTION:Changingyourpasswordfromthefactory
defaultisstronglyrecommended.Ifyouchangeyour
password,besuretokeepitinasafeplace.Ifyoulose
yourpassword,youwillhavetoresettheSMA
appliancetofactorydefaultsettings,losingyour
configuration.
SonicWallSecureMobileAccess200/400GettingStartedGuide
19
3Enterapasswordfortheadminaccountinthe
Passwordfield.ReenterthepasswordintheConfirm
Passwordfield.
4 ClickAccepttoapplychanges.
AddingaLocalUser
Fortestingandverification,youcancreatealocaluseraccount
andinthelocalapplianceauthenticationrepository.
Toaddalocaluser:
1NavigatetotheUsers>LocalUserspage.
2 ClicktheAddUserbutton.
3EnteraUserName.
4 SelectLocalDomainfromtheDomainandGroupdrop
downmenus.
5EnterapasswordfortheuserinboththePasswordand
ConfirmPasswordfields.
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SonicWALL SMA 200 Quick start guide

Category
Gateways/controllers
Type
Quick start guide
This manual is also suitable for

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