Lenovo ThinkPad X1 Safety And Warranty Manual

Brand: Lenovo

Model: ThinkPad X1

Type: Safety And Warranty Manual

SafetyandWarrantyGuide

ThinkPadX1andX1Hybrid

Note

Beforeusingthisinformationandtheproductsitsupports,besuretoreadandunderstand

thefollowing:

•“Importantsafetyinformation”onpageiii

•“WirelessWANandLANregulatoryinformation”onpage27

•RegulatoryNotice

•WirelessrelatedinformationintheUserGuide

TheRegulatoryNoticeandUserGuideareavailableontheLenovoSupportWebsite.To

obtainaPDFversionofthem,gotohttp://www.lenovo.com/support,clickUserGuides&

Manuals,andthenfollowtheinstructionsonthescreen.

FourthEdition(November2011)

©CopyrightLenovo2011.

LIMITEDANDRESTRICTEDRIGHTSNOTICE:Ifdataorsoftwareisdelivered

pursuantaGeneralServicesAdministration“GSA”contract,use,reproduction,or

disclosureissubjecttorestrictionssetforthinContractNo.GS-35F-05925.

Contents

Importantsafetyinformation...............iii

Conditionsthatrequireimmediateaction............iii

Safetyguidelines....................iv

Hazardousmovingpartsstatement..............v

Lithiumcoincellbatterynotice................v

Noticeforbuiltinrechargeablebatteries...........vi

Noticeforoptionalexternalslicerechargeablebatterypack.....vi

Powersupplystatement.................vi

Electricalcurrentsafetyinformation.............vii

Productswithtelevisiontuneroptionsinstalled..........vii

NotetoCATVsysteminstaller...............viii

Exampleofantennagrounding..............viii

Usingheadphonesorearphones...............ix

Datasafety.......................x

Additionalsafetyinformation.................x

Chapter1.Findinginformation................1

UserGuide.......................1

LocatingtheLenovoLimitedWarrantyinformation..........1

LenovoWebsite(http://www.lenovo.com)............1

LenovoSupportWebsite..................2

Recordingyourcomputerinformation..............2

Chapter2.Gettinghelpandservice..............3

GettingMicrosoftServicePacks................3

GettinghelpontheWeb..................3

CallingtheCustomerSupportCenter..............3

Gettinghelparoundtheworld.................4

Frequentlyaskedquestions.................5

LenovoproductserviceinformationforTaiwan...........5

Worldwidetelephonelist..................5

AppendixA.LenovoLimitedWarranty............13

Part1-GeneralTerms..................13

Part2-Country-specicTerms...............17

Part3-WarrantyServiceInformation.............20

SuplementodeGarantíaparaMéxico.............23

©CopyrightLenovo2011i

AppendixB.CustomerReplaceableUnits...........25

AppendixC.Regulatoryinformation.............27

WirelessWANandLANregulatoryinformation..........27

Electronicemissionsnotices................27

AppendixD.WEEEandrecyclingstatements..........29

ChinaWEEEstatement..................29

Japanrecyclingstatements................29

BatteryrecyclinginformationforTaiwan............30

AppendixE.Notices..................31

Powercordnotice...................31

PolyvinylChloride(PVC)cableandcordnotice..........31

Chinasubstancedisclosuretable..............32

Turkishstatementofcompliance...............32

UkraineRoHS.....................33

ENERGYSTARmodelinformation..............33

Televisionoutputnotice..................35

Trademarks......................35

iiSafetyandWarrantyGuide

Importantsafetyinformation

Note:Readtheimportantsafetyinformationrst.

Thisinformationcanhelpyousafelyuseyourpersonalnotebookcomputer.Follow

andretainallinformationincludedwithyourcomputer.Theinformationinthis

documentdoesnotalterthetermsofyourpurchaseagreementortheLenovo

LimitedWarranty.Formoreinformation,refertoyourproductwarranty.Specic

termsforyourcountryareavailablein“Part3-WarrantyServiceInformation”on

page20.YoucanviewtheLenovoLimitedWarrantyduringinitialsetupofyour

notebookandalsoontheLenovoWebsite:http://www.lenovo.com/warranty.

Customersafetyisimportant.Ourproductsaredevelopedtobesafeand

effective.However,personalcomputersareelectronicdevices.Powercords,

poweradapters,andotherfeaturescancreatepotentialsafetyrisksthatcanresult

inphysicalinjuryorpropertydamage,especiallyifmisused.Toreducetheserisks,

followtheinstructionsincludedwithyourproduct,observeallwarningsonthe

productandintheoperatinginstructions,andreviewtheinformationincludedin

thisdocumentcarefully.Bycarefullyfollowingtheinformationcontainedinthis

documentandprovidedwithyourproduct,youcanhelpprotectyourselffrom

hazardsandcreateasafercomputerworkenvironment.

Note:Thisinformationincludesreferencestopoweradaptersandbatteries.In

additiontonotebookcomputers,someproducts(suchasspeakersandmonitors)

shipwithexternalpoweradapters.Ifyouhavesuchaproduct,thisinformation

appliestoyourproduct.Inaddition,computerproductscontainacoin-sized

internalbatterythatprovidespowertothesystemclockevenwhenthecomputer

isunplugged,sothebatterysafetyinformationappliestoallcomputerproducts.

Conditionsthatrequireimmediateaction

Productscanbecomedamagedduetomisuseorneglect.Someproduct

damageisseriousenoughthattheproductshouldnotbeusedagainuntilit

hasbeeninspectedand,ifnecessary,repairedbyanauthorizedservicer.

Aswithanyelectronicdevice,paycloseattentiontotheproductwhenitis

turnedon.Onveryrareoccasions,youmightnoticeanodororseeapuff

ofsmokeorsparksventfromyourproduct.Oryoumighthearsoundslike

popping,crackingorhissing.Theseconditionsmightmerelymeanthatan

internalelectroniccomponenthasfailedinasafeandcontrolledmanner.Or,

theymightindicateapotentialsafetyissue.However,donottakerisksor

attempttodiagnosethesituationyourself.ContacttheCustomerSupport

Centerforfurtherguidance.ForalistofServiceandSupportphonenumbers,

refertotheCustomerSupportPhoneListthatwasincludedwiththeproduct

orseethefollowingWebsite:

©CopyrightLenovo2011iii

http://www.lenovo.com/support/phone

Frequentlyinspectyourcomputeranditscomponentsfordamageorwear

orsignsofdanger.Ifyouhaveanyquestionabouttheconditionofa

component,donotusetheproduct.ContacttheCustomerSupportCenter

ortheproductmanufacturerforinstructionsonhowtoinspecttheproduct

andhaveitrepaired,ifnecessary.

Intheunlikelyeventthatyounoticeanyofthefollowingconditions,orifyou

haveanysafetyconcernswithyourproduct,stopusingtheproductand

unplugitfromthepowersourceandtelecommunicationlinesuntilyoucan

speaktotheCustomerSupportCenterforfurtherguidance.

•Powercords,plugs,poweradapters,extensioncords,surgeprotectors,or

powersuppliesthatarecracked,broken,ordamaged.

•Signsofoverheating,smoke,sparks,orre.

•Damagetoabattery(suchascracks,dents,orcreases),dischargefroma

battery,orabuildupofforeignsubstancesonthebattery.

•Acracking,hissingorpoppingsound,orstrongodorthatcomesfromthe

product.

•Signsthatliquidhasbeenspilledoranobjecthasfallenontothecomputer

product,thepowercordorpoweradapter.

•Thecomputerproduct,powercord,orpoweradapterhasbeenexposedto

water.

•Theproducthasbeendroppedordamagedinanyway.

•Theproductdoesnotoperatenormallywhenyoufollowtheoperating

instructions.

Note:Ifyounoticetheseconditionswithaproduct(suchasanextensioncord)

thatisnotmanufacturedfororbyLenovo,stopusingthatproductuntilyou

cancontacttheproductmanufacturerforfurtherinstructions,oruntilyougeta

suitablereplacement.

Safetyguidelines

Thissectioncontainstherequiredsafetyguidelines.Morecomprehensivesafety

informationisincludedintheUserGuideforthisproduct.Alwaysobservethe

followingprecautionstoreducetheriskofinjuryandpropertydamage.

ivSafetyandWarrantyGuide

Hazardousmovingpartsstatement

CAUTION:

Hazardousmovingparts.Keepngersandotherbodypartsaway.

Lithiumcoincellbatterynotice

DANGER

Dangerofexplosionifbatteryisincorrectlyreplaced.

Whenreplacingthelithiumcoincellbattery,useonlythesameoran

equivalenttypethatisrecommendedbythemanufacturer.Thebattery

containslithiumandcanexplodeifnotproperlyused,handled,ordisposed

of.

Donot:

•Throworimmerseintowater

•Heattomorethan100°C(212°F)

•Repairordisassemble

Disposeofthebatteryasrequiredbylocalordinancesorregulations.

ThefollowingstatementappliestousersinthestateofCalifornia,U.S.A.

CaliforniaPerchlorateInformation:

ProductscontainingCR(manganesedioxide)lithiumcoincellbatteries

maycontainperchlorate.

PerchlorateMaterial-specialhandlingmayapply,See

http://www.dtsc.ca.gov/hazardouswaste/perchlorate

SafetyandWarrantyGuidev

Noticeforbuiltinrechargeablebatteries

DANGER

Donotattempttoreplacetheinternalrechargeablelithiumionbatteries.

PleasecontactLenovoSupportforfactoryreplacement.

Noticeforoptionalexternalslicerechargeablebatterypack

DANGER

Donotattempttodisassembleormodifytheoptionalslicebatterypack.

Attemptingtodosocancauseanexplosion,orliquidleakagefromthe

batterypack.AbatterypackotherthantheonespeciedbyLenovo,ora

disassembledormodiedbatterypackisnotcoveredbythewarranty.

Iftherechargeableslicebatterypackisincorrectlyreplaced,thereis

dangerofanexplosion.Thebatterypackcontainsasmallamountof

harmfulsubstances.T oavoidpossibleinjury:

•ReplaceonlywithabatteryofthetyperecommendedbyLenovo.

•Keepthebatterypackawayfromre.

•Donotexposeittowaterorrain.

•Donotattempttodisassembleit.

•Donotshort-circuitit.

•Keepitawayfromchildren.

•Donotdropthebatterypack.

Donotputtheslicebatterypackintrashthatisdisposedofinlandlls.

Whendisposingofthebattery,complywithlocalordinancesorregulations.

Theslicebatterypackshouldbestoredatroomtemperature,chargedto

approximately30to50%ofcapacity.Werecommendthatbatterypackbe

chargedaboutonceperyeartopreventoverdischarge.

Powersupplystatement

DANGER

Neverremovethecoveronapowersupplyoranypartthathasthe

followinglabelattached.

viSafetyandWarrantyGuide

Electricalcurrentsafetyinformation

DANGER

Electriccurrentfrompower,telephone,andcommunicationcablesis

hazardous.

DANGER

Connectanddisconnectcablesasdescribedinthefollowingprocedures

wheninstalling,moving,oropeningcoversonthisproductorattached

devices.

Toconnect:

1.TurneverythingOFF .

2.First,attachallcablestodevices.

3.Attachsignalcablestoconnectors.

4.Attachpowercordstooutlets.

5.TurndevicesON.

Todisconnect:

1.TurneverythingOFF .

2.First,removepowercordsfrom

outlets.

3.Removesignalcablesfrom

connectors.

4.Removeallcablesfromdevices.

Thepowercordmustbedisconnectedfromthewalloutletorreceptacle

beforeinstallingallotherelectricalcablesconnectedtothecomputer.

Thepowercordmaybereconnectedtothewalloutletorreceptacleonly

afterallotherelectricalcableshavebeenconnectedtothecomputer.

Productswithtelevisiontuneroptionsinstalled

Thenoticebelowappliestoproductscontainingtelevision(TV)tunerdevicesthat

connecttoexternalantennasortocable/CATVsystems,orboth,andthatare

intendedtobeinstalledinNorthAmerica.Usersandinstallersinothercountries

shouldfollowlocalcodesandordinanceswheninstallingappliancesthatconnect

toexternalantennasandcable/CATVsystems.Iflocalcodesarenotapplicable,it

isrecommendedthatusers/installersfollowguidelinessimilartothosethatfollow.

SafetyandWarrantyGuidevii

NotetoCATVsysteminstaller

ThisreminderisprovidedtocalltheCATVsysteminstaller'sattentiontoArticle

820-40oftheNationalElectricalCode(NEC)thatprovidesguidelinesforproper

groundingand,inparticular,speciesthatthecablegroundshallbeconnectedto

thegroundingsystemofthebuilding,ascloseaspossibletothepointofcable

entryaspractical.

Exampleofantennagrounding

Propergroundingforthecable

Groundclamp

Powerservicegroundingelectrode

system(NECArticle250,PartH)

Antennalead-inwire

Groundclamps

Antennadischargeunit(NEC

Section810-20)

Electronicserviceequipment

Groundingconductors(NEC

Section810-21)

Figure1.Propergroundingforthecable

viiiSafetyandWarrantyGuide

Thefollowingnoticeappliestoallcountriesandregions:

DANGER

Outdoorantenna

grounding

Ifanoutsideantennaorcablesystemisconnected

totheequipment,besuretheantennaorcable

systemisgroundedastoprovidesomeprotection

againstvoltagesurgesandbuilt-upstaticcharges.

LightningForaddedprotectionforthisequipmentduringa

lightningstorm,orwhenitisleftunattendedand

unusedforlongperiodsoftime,unplugitfromthe

walloutletanddisconnecttheantennaorcable

system.Thiswillpreventdamagetothevideo

productduetolightningandpowerlinesurges.

PowerlinesAnoutsideantennasystemshouldnotbelocated

inthevicinityofoverheadpowerlinesorwhereit

canfallintosuchpowerlinesorcircuits.When

installinganoutsideantennasystem,extremecare

shouldbetakentokeepfromtouchingsuchpower

linesorcircuits,ascontactwiththemmaybefatal.

Usingheadphonesorearphones

Ifyourcomputerhasbothaheadphoneconnectorandanaudioline-out

connector,alwaysusetheheadphoneconnectorforheadphones(alsocalleda

headset)orearphones.

CAUTION:

Excessivesoundpressurefromearphonesandheadphonescancause

hearingloss.Adjustmentoftheequalizertomaximumincreasesthe

earphoneandheadphoneoutputvoltageandthesoundpressurelevel.

Therefore,toprotectyourhearing,adjusttheequalizertoanappropriate

level.

Excessiveuseofheadphonesorearphonesforalongperiodoftimeathigh

volumecanbedangerousiftheoutputoftheheadphoneorearphoneconnectors

donotcomplywithspecicationsofEN50332-2.Theheadphoneoutput

connectorofyourcomputercomplieswithEN50332-2Subclause7.This

specicationlimitsthecomputer’smaximumwidebandtrueRMSoutputvoltage

to150mV.Tohelpprotectagainsthearingloss,ensurethattheheadphonesor

earphonesyouusealsocomplywithEN50332-2(Clause7Limits)forawideband

characteristicvoltageof75mV.UsingheadphonesthatdonotcomplywithEN

50332-2canbedangerousduetoexcessivesoundpressurelevels.

IfyourLenovocomputercamewithheadphonesorearphonesinthepackage,

asaset,thecombinationoftheheadphonesorearphonesandthecomputer

SafetyandWarrantyGuideix

alreadycomplieswiththespecicationsofEN50332-1.Ifdifferentheadphones

orearphonesareused,ensurethattheycomplywithEN50332-1(Clause6.5

LimitationValues).UsingheadphonesthatdonotcomplywithEN50332-1canbe

dangerousduetoexcessivesoundpressurelevels.

Datasafety

Donotdeleteunknownlesorchangethenameoflesordirectoriesthatwere

notcreatedbyyou;otherwise,yourcomputersoftwaremightfailtowork.

Beawarethataccessingnetworkresourcescanleaveyourcomputervulnerable

tocomputerviruses,hackers,spyware,andothermaliciousactivitiesthatmight

damageyourcomputer,software,ordata.Itisyourresponsibilitytoensurethat

youhaveadequateprotectionintheformofrewalls,antivirussoftware,and

anti-spywaresoftwareandkeepthissoftwareuptodate.

Additionalsafetyinformation

DANGER

Plasticbagscanbedangerous.Keepplasticbagsawayfrombabiesand

childrentoavoiddangerofsuffocation.

xSafetyandWarrantyGuide

Chapter1.Findinginformation

Thistopicprovidesinformationaboutyourproduct.Theinformationcanalsobe

foundonthecomputer,ontheLenovoWebsite,andinthebox.

UserGuide

ThisSafetyandWarrantyGuideincludestheminimalrequiredsafetystatements

forshippingtheproduct.RefertotheUserGuideforthisproducttoreadthe

comprehensivesafetyandemissionsstatementsandexplanations.

TheUserGuideisavailableontheLenovoSupportWebsite

http://www.lenovo.com/support,andalsoyoucanstartitonyourcomputer.

Tostartthisprogram,dothefollowing:

FowWindows

1.ClickStart➙HelpandSupport.TheWindowsHelpandSupportwindow

opens.

2.ClickLenoveUserGuide.

3.IntheLenovoUserGuidewindow,clickthelinkforyourmodelandtheUser

Guidewillopen.

FowWindowsXP:

1.ClickStart➙AllPrograms➙ThinkVantage➙LenovoUserGuide.

2.IntheLenovoUserGuidewindow,clickthelinkforyourmodelandtheUser

Guidewillopen.

LocatingtheLenovoLimitedWarrantyinformation

TheLenovoLimitedWarrantyinformationisavailableat:

http:/www.lenovo.com/warranty/llw_02

LenovoWebsite(http://www.lenovo.com)

TheLenovoWebsiteprovidesup-to-dateinformationandservicestohelpyou

buy,upgrade,andmaintainyourcomputer.Youalsocandothefollowing:

•Shopfordesktopandnotebookcomputers,monitors,projectors,upgrades

andaccessoriesforyourcomputer,andspecialoffers.

•Purchaseadditionalservices,suchassupportforhardware,operating

systems,applicationprograms,networksetupandconguration,andcustom

installations.

•Purchaseupgradesandextendedhardwarerepairservices.

©CopyrightLenovo20111

LenovoSupportWebsite

TechnicalsupportinformationisavailableontheLenovoSupportWebsiteat:

http://www.lenovo.com/support

ThisWebsiteisupdatedwiththelatestsupportinformationsuchasthefollowing:

•Driversandsoftware

•Diagnosticsolutions

•Productandservicewarranty

•Productandpartsdetails

•Userguidesandmanuals

•Knowledgebaseandfrequentlyaskedquestions

Recordingyourcomputerinformation

Recordinginformationaboutyourcomputercanbehelpfulifyoueverneedto

haveyourcomputerserviced.Theservicetechnicianwillprobablyaskyoufor

thisinformation.

Themachinetype,model,andserialnumberarelabeledonyourcomputer.Use

thefollowingtabletorecordthisinformation.

Productname

______________________________________________

Machinetypeandmodel

______________________________________________

Serialnumber(S/N)

______________________________________________

Dateofpurchase

______________________________________________

Youcanregisteryourcomputerbyfollowingtheinstructionsat:

http://www.lenovo.com/register

Youwillreceivethefollowingbenetsafterregisteringyourcomputer:

•Fasterservicewhenyoucallforhelp

•Automaticnoticationoffreesoftwareandspecialpromotionaloffers

2SafetyandWarrantyGuide

Chapter2.Gettinghelpandservice

Ifyouneedhelp,service,technicalassistance,orjustwantmoreinformation

aboutThinkPad

notebookcomputers,youwillndawidevarietyofsources

availablefromLenovotoassistyou.Thistopiccontainsinformationaboutwhere

togoforadditionalinformationaboutThinkPadnotebookcomputers,whattodo

ifyouexperienceaproblemwithyourcomputer,andwhomtocallforservice

shoulditbenecessary.

GettingMicrosoftServicePacks

Microsoft

ServicePacksarethelatestsoftwaresourceforWindowsproduct

updates.TheyareavailableviaWebdownload(connectionchargesmayapply)

orviaadisc.Formorespecicinformationandlinks,pleasegototheMicrosoft

Websiteathttp://www.microsoft.com.LenovooffersUpandRunningtechnical

assistancewithinstallationof,orquestionsrelatedto,ServicePacksforyour

Lenovo-preinstalledMicrosoftWindowsproduct.Forinformation,pleasecontact

theCustomerSupportCenteratthephonenumber(s)listedin“Worldwide

telephonelist”onpage5

.Somefeesmightapply.

GettinghelpontheWeb

YoucanndsupportinformationforyourThinkPadnotebookcomputerat

http://www.lenovo.com/support.ResearchthisWebsitetolearnhowtosolve

problems,ndnewwaystouseyourcomputer,andlearnaboutoptionsthatcan

makeworkingwithyourThinkPadnotebookcomputereveneasier.

CallingtheCustomerSupportCenter

Ifyouhavetriedtocorrecttheproblemyourselfandstillneedhelp,during

thewarrantyperiod,youcangethelpandinformationbytelephonethrough

theCustomerSupportCenter.Thefollowingservicesareavailableduringthe

warrantyperiod:

•Problemdetermination-Trainedpersonnelareavailabletoassistyouwith

determiningifyouhaveahardwareproblemanddecidingwhatactionis

necessarytoxtheproblem.

•Lenovohardwarerepair-IftheproblemisdeterminedtobecausedbyLenovo

hardwareunderwarranty,trainedservicepersonnelareavailabletoprovide

theapplicablelevelofservice.

•Engineeringchangemanagement-Occasionally,theremightbechanges

thatarerequiredafteraproducthasbeensold.Lenovooryourreseller,if

authorizedbyLenovo,willmakeselectedEngineeringChanges(ECs)that

applytoyourhardwareavailable.

Thefollowingitemsarenotcovered:

©CopyrightLenovo20113

•ReplacementoruseofpartsnotmanufacturedfororbyLenovoor

nonwarrantedparts

Note:Allwarrantedpartscontaina7-characteridenticationintheformat

FRUXXXXXXX.

•Identicationofsoftwareproblemsources

•CongurationofUEFIBIOSaspartofaninstallationorupgrade

•Changes,modications,orupgradestodevicedrivers

•Installationandmaintenanceofnetworkoperatingsystems(NOS)

•Installationandmaintenanceofapplicationprograms

Todetermineifyourmachineisinwarrantyandwhenthewarrantyexpires,goto

http://www.lenovo.com/support,andclickWarranty,thenfollowtheinstructions

onthescreen.

ForthetermsandconditionsoftheLenovoLimitedWarrantythatappliestoyour

Lenovohardwareproduct,see“Part3-WarrantyServiceInformation”onpage20

Ifpossible,benearyourcomputerwhenyoumakeyourcallincasethetechnical

assistancerepresentativeneedstohelpyouresolveacomputerproblem.Please

ensurethatyouhavedownloadedthemostcurrentdriversandsystemupdates,

rundiagnostics,andrecordedinformationbeforeyoucall.Whencallingfor

technicalassistance,pleasehavethefollowinginformationavailable:

•MachineTypeandModel

•Serialnumbersofyourcomputer,monitor,andothercomponents,oryour

proofofpurchase

•Descriptionoftheproblem

•Exactwordingofanyerrormessages

•Hardwareandsoftwarecongurationinformationforyoursystem

ThetelephonenumbersforyourCustomerSupportCenterlocationarelocatedin

“Worldwidetelephonelist”onpage5

Note:Telephonenumbersaresubjecttochangewithoutnotice.Forthelatest

listofCustomerSupportCentertelephonenumbersandhoursofoperation,visit

theSupportWebsiteathttp://www.lenovo.com/support/phone.Ifthenumber

foryourcountryorregionisnotlisted,contactyourLenovoresellerorLenovo

marketingrepresentative.

Gettinghelparoundtheworld

IfyoutravelwithyourcomputerorrelocateittoacountrywhereyourThinkPad

machinetypeissold,yourcomputermightbeeligibleforInternationalWarranty

Service,whichautomaticallyentitlesyoutoobtainwarrantyservicethroughout

4SafetyandWarrantyGuide

thewarrantyperiod.Servicewillbeperformedbyserviceprovidersauthorized

toperformwarrantyservice.

Servicemethodsandproceduresvarybycountry,andsomeservicesmightnot

beavailableinallcountries.InternationalWarrantyServiceisdeliveredthrough

themethodofservice(suchasdepot,carry-in,oron-siteservice)thatisprovided

intheservicingcountry.Servicecentersincertaincountriesmightnotbeable

toserviceallmodelsofaparticularmachinetype.Insomecountries,feesand

restrictionsmightapplyatthetimeofservice.

TodeterminewhetheryourcomputeriseligibleforInternationalWarranty

Serviceandtoviewalistofthecountrieswhereserviceisavailable,goto

http://www.lenovo.com/support,clickWarranty,andfollowtheinstructionson

thescreen.

Frequentlyaskedquestions

Toensurethatyoureceivethebestperformancefromyourcomputer,browse

thefollowingWebpagetondinformationsuchasaidsfortroubleshootingand

answerstofrequentlyaskedquestions:

http://www.lenovo.com/support/faq

LenovoproductserviceinformationforTaiwan

0800-666-975

Worldwidetelephonelist

Phonenumbersaresubjecttochangewithoutnotice.Forthemostcurrentphone

numbers,gotohttp://www.lenovo.com/support/phone.

CountryorregionTelephonenumber

Africa

Africa:+44(0)1475-555-055

SouthAfrica:+27-11-3028888,0800110756and

+27-11-3027252

CentralAfrica:ContactthenearestLenovoBusiness

Partner

Algeria

+33673481739(French,English)

Argentina

0800-666-0011(Spanish)

Australia

131-426(English)

Chapter2.Gettinghelpandservice5

CountryorregionTelephonenumber

Austria01-24592-5901

43-810-100654(Warrantyserviceandsupport)

(German)

BahrainKanooIT:0097317711722

BahrainBusinessMachineLLC:0097317584302

Belgium02-210-9820

+32(0)23393611(Warrantyserviceandsupport)

(Dutch)

02-210-9800

02-225-3611(Warrantyserviceandsupport)

(French)

Bolivia

0800-10-0189(Spanish)

Brazil

CallsmadefromwithintheSaoPauloregion:

(11)3889-8986

CallsmadefromoutsidetheSaoPauloregion:

0800-701-4815

(BrazilianPortuguese)

Brunei801-1041

(English,BahasaMelayu)

Canada

1-800-565-3344

(English,French)

Caribbean(Bermuda,Jamaica,

Tortola)

1-8004267378(English)

Chile800-361-213or188-800-442-488(Tollfree)

(Spanish)

ChinaTechnicalSupportLine

800-990-8888

86-10-58851110

(Mandarin)

China(HongKongS.A.R.)ThinkPad(Technicalenquiryhotline):2516-3939

ThinkPadServiceCenter:3140-2788

(Cantonese,English,Mandarin)

China(MacauS.A.R.)ThinkPad(Technicalenquiryhotline):0800-839

ThinkPadServiceCenter:2871-5399

(Cantonese,English,Mandarin)

Colombia1-800-912-3021(Spanish)

CostaRica0-800-011-1029(Spanish)

Croatia

0800-0426

Cyprus

+357-22-841100

CzechRepublic

+420-2-7213-1316

6SafetyandWarrantyGuide

CountryorregionTelephonenumber

Denmark4520-8200

7010-5150(Warrantyserviceandsupport)

(Danish)

DominicanRepublic

1-866-434-2080(Spanish)

Ecuador

1-800-426911(Spanish)

Egypt

202-25948500(English,Arabic)

ElSalvador800-6264(Spanish)

Estonia+3726600800

+3726776793

Finland09-459-6960

+358-800-1-4260(Warrantyserviceandsupport)

(Finnish)

France0238-557-450

Hardware:0810-631-213(Warrantyserviceand

support)

Software:0810-631-020(Warrantyserviceand

support)

(French)

Germany

07032-15-49201

01805-004618(Warrantyserviceandsupport)

(German)

Greece

+30-210-680-1700

Guatemala1800-624-0051(Spanish)

HondurasTegucigalpa:232-4222

SanPedroSula:552-2234

(Spanish)

Hungary+3613825716

+3613825720

(English,Hungarian)

India1800-425-2666or+91-80-2535-9183

(English)

Indonesia0215238823

001-803-606-282(Localnumberonly)

+60383156859(DID)

(English,BahasaIndonesia)

Ireland01-815-9202

01-881-1444(Warrantyserviceandsupport)

(English)

Israel

GivatShmuelServiceCenter:+972-3-531-3900

(Hebrew,English)

Chapter2.Gettinghelpandservice7

CountryorregionTelephonenumber

Italy02-7031-6101

+39-800-820094(Warrantyserviceandsupport)

(Italian)

ThinkPadbatteryrecall:0120-277-874

PCProductsT ollFree:0120-20-5550/5555

ForInternational:+81-46-266-4716

Note:Theabovenumberswillbeansweredwith

aJapaneselanguagevoiceprompt.Fortelephone

supportinEnglish,pleasewaitfortheJapanese

voiceprompttoend,andanoperatorwillanswer.

Pleaseaskfor“Englishsupportplease,”andyourcall

willbetransferredtoanEnglishspeakingoperator.

Japan

PCSoftware0120-558-695

Overseascalls:+81-44-200-8666

(Japanese)

Jordan

JordanBusinessSystems:0096265000999(ext.

713/127)

GeneralComputer&Electronic(GCE):009626551

3879

Korea

1588-6782(Korean)

Kuwait

EasaHussainAlYousi:0096522445280

AM.KHORAFI:00965220011001127

KhoraBusinessMachines(KBM):0096522594611

DiyarUnitedCompany:009654378383

RedingtonKuwait:0096524333203,25456250/

25456251

Latvia+3717070360

Lebanon

Quantech:009611999500

ComputerBusinessMachine(CBM):009611680

180

ElHacebS.A.L:009611771300

Lithuania+37052786600

Libya

+33673481739(French,English)

Luxembourg

+32(0)23393611

+3522989775063

(French)

Malaysia

1800-88-1889(Localnumberonly)

+60383156855(DID)

(English,BahasaMelayu)

Malta+35621445566

8SafetyandWarrantyGuide

Page is loading ...

Lenovo ThinkPad X1 Safety And Warranty Manual

Lenovo ThinkPad X1 Safety And Warranty Manual

Lenovo ThinkPad X1 Safety And Warranty Manual

Related papers

Other documents