Communications Cisco Webex

COX Communications Cisco Webex User guide

  • Hello! I've reviewed the Cox Cisco Webex Quick Reference Guide and I am ready to help you. This document guides you through downloading and installing the Webex App on both mobile and desktop. Let me know if you have any questions about the process or features described in the guide.
  • How do I download Cisco Webex for Cox Business on my mobile device?
    How do I download Cisco Webex for Cox Business on my desktop?
    What should I do if I have an existing Cisco Webex account with my Cox Business email?
Cisco Webex
Download and Install
Quick Reference Guide
This guide instructs you on how to download the Cisco Webex for Cox Business app to your PC or mobile
device.
Caution: Do not attempt to log into Cisco Webex before the Cox order is completed.
Important: If you have an existing Cisco Webex account with your Cox Business email,
please visit Cancel Your Webex Plan to delete the account before you upload the new
app.
How do I download Cisco Webex for Cox
Business on my mobile device?
You have two options to download the Cisco
Webex app to your mobile device.
Follow the steps below or scan the barcode.
(Figure 1.)
1. Enter Cisco Webex in your app's search
field and tap the Webex Business app.
(Note: There are multiple Cisco Webex
apps, so be sure you select Webex
Business.)
2. Tap the download icon .
3. When the download is finished, tap the
Open button. (Figure 1.) (Note: If you
see a Get started button, tap it to
advance to the next screen.)
4. Enter your MyAccount email address
(which will be your username) and tap
the Next button. (Figure 2.)
Result: The Cox password screen
appears*. (Figure 3.)
5. Enter and re-enter your MyAccount
password and tap the Submit button to
access the app.
*If you do not see the Cox password screen, do not
proceed. Contact technical support at 1-866-597-5306.
Figure 1. Cisco Webex app / barcode
Figure 2. Email address screen
Figure 3. Cox Password screen for Webex
How do I download Cisco Webex for Cox
Business on my desktop?
1. Log in to MyAccount.
2. From the Welcome page, scroll down to
the My Services section.
3. Click the Voice tab.
4. Click the Voice Tools icon.
5. Scroll to the Applications panel, and click
the Download Webex App link/icon .
6. Click the Webex app for Desktop link.
(Note: You may also download the app
for mobile or tablet via MyAccount.)
Result: A confirmation pop-up appears.
(Figure 4).
Figure 4. Download Webex apps for
Desktop confirmation pop-up
7. Click the OK button to proceed with the
download.
Result: You are prompted to enter your
email address.
8. Enter your MyAccount email address and
click the Next button. (Figure 5.)
Result: The Cox dialog box appears.*
Figure 5. Email address dialog box
9. Enter your MyAccount password and click
the Submit button to access the app.
(Figure 6.)
For additional help, visit Cox Business
technical support.
©2022. Cox Communications, Inc. All rights reserved. 0122
Figure 6. Cox password screen for Webex
Use the following steps to download the Cisco
Webex app to your desktop.
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