FLIRCM55_CM57USERGUIDEDocumentIdentifier:CM55_CM57‐en‐US_AA
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MANUALS,FUSES,ORDISPOSABLEBATTERIES.FLIRFURTHEREXPRESSLYDISCLAIMSANYWARRANTYCOVERAGEWHERETHE
ALLEGEDNONCONFORMITYISDUETONORMALWEARANDTEAR,OTHERALTERATION,MODIFICATION,REPAIR,ATTEMPTED
REPAIR,IMPROPERUSE,IMPROPERMAINTENANCE,NEGLECT,ABUSE,IMPROPERSTORAGE,FAILURETOFOLLOWANY
PRODUCTINSTRUCTIONS,DAMAGE(WHETHERCAUSEDBYACCIDENTOROTHERWISE),ORANYOTHERIMPROPERCAREOR
HANDINGOFTHEPRODUCTSCAUSEDBYANYONEOTHERTHANFLIRORFLIR’SEXPRESSLYAUTHORIZEDDESIGNEE.
THISDOCUMENTCONTAINSTHEENTIREWARRANTYAGREEMENTBETWEENPURCHASERANDFLIRANDSUPERSEDESALL
PRIORWARRANTYNEGOTIATIONS,AGREEMENTS,PROMISESANDUNDERSTANDINGSBETWEENPURCHASERANDFLIR.THIS
WARRANTYMAYNOTBEALTEREDWITHOUTTHEEXPRESSWRITTENCONSENTOFFLIR.
6.WARRANTYRETURN,REPAIRANDREPLACEMENT.Tobeeligibleforwarrantyrepairorreplacement,Purchasermustnotify
FLIRwithinthirty(30)daysofdiscoveringofanyapparentdefectinmaterialsorworkmanship.BeforePurchasermayreturna
Productforwarrantyserviceorrepair,Purchasermustfirstobtainareturnedmaterialauthorization(RMA)numberfromFLIR.
ToobtaintheRMAnumberOwnermustprovideanoriginalproofofpurchase.Foradditionalinformation,tonotifyFLIRofan
apparentdefectinmaterialsorworkmanship,ortorequestanRMAnumber,visithttp://www.flir.com.Purchaserissolely
responsibleforcomplyingwithallRMAinstructionsprovidedbyFLIRincludingbutnotlimitedtoadequatelypackagingthe
ProductforshipmenttoFLIRandforallpackagingandshippingcosts.FLIRwillpayforreturningtoPurchaseranyProductthat
FLIRrepairsorreplacesunderwarranty.
FLIRreservestherighttodetermine,initssolediscretion,whetherareturnedProductiscoveredunderWarranty.IfFLIR
determinesthatanyreturnedProductisnotcoveredunderWarrantyorisotherwiseexcludedfromWarrantycoverage,FLIR
maychargePurchaserareasonablehandlingfeeandreturntheProducttoPurchaser,atPurchaser’sexpense,oroffer
PurchasertheoptionofhandlingtheProductasanon‐warrantyreturn.
7.NON‐WARRANTYRETURN.PurchasermayrequestthatFLIRevaluateandserviceorrepairaProductnotcoveredunder
warranty,whichFLIRmayagreetodoinitssolediscretion.BeforePurchaserreturnsaProductfornon‐warrantyevaluationand
repair,PurchasermustcontactFLIRbyvisitinghttp://www.flir.comtorequestanevaluationandobtainanRMA.Purchaseris
solelyresponsibleforcomplyingwithallRMAinstructionsprovidedbyFLIRincludingbutnotlimitedtoadequatelypackaging
theProductforshipmenttoFLIRandforallpackagingandshippingcosts.Uponreceiptofanauthorizednon‐warrantyreturn,
FLIRwillevaluatetheProductandcontactPurchaserregardingthefeasibilityofandthecostsandfeesassociatedwith
Purchaser’srequest.PurchasershallberesponsibleforthereasonablecostofFLIR’sevaluation,forthecostofanyrepairsor
servicesauthorizedbyPurchaser,andforthecostofrepackagingandreturningtheProducttoPurchaser.
Anynon‐warrantyrepairofaProductiswarrantedforonehundredeightydays(180)daysfromthedateofreturnshipmentby
FLIRtobefreefromdefectsinmaterialsandworkmanshiponly,subjecttoallofthelimitations,exclusionsanddisclaimersin
thisdocument.
9.2FLIRTestandMeasurementLimited2YearWarranty
AqualifyingFLIRTestandMeasurementproduct(the“Product”)purchasedeitherdirectlyfromFLIRCommercialSystemsInc
andaffiliates(FLIR)orfromanauthorizedFLIRdistributororresellerthatPurchaserregisterson‐linewithFLIRiseligiblefor
coverageunderFLIR’sLimitedWarranty,subjecttothetermsandconditionsinthisdocument.Thiswarrantyonlyappliesto
purchasesofQualifyingProducts(seebelow)purchasedandmanufacturedafterApril1,2013.
PLEASEREADTHISDOCUMENTCAREFULLY;ITCONTAINSIMPORTANTINFORMATIONABOUTTHEPRODUCTSTHATQUALIFY
FORCOVERAGEUNDERTHELIMITEDWARRANTY,PURCHASER’SOBLIGATIONS,HOWTOACTIVATETHEWARRANTY,
WARRANTYCOVERAGE,ANDOTHERIMPORTANTTERMS,CONDITIONS,EXCLUSIONSANDDISCLAIMERS.
1.PRODUCTREGISTRATION.ToqualifyforFLIR’sLimitedWarranty,PurchasermustfullyregistertheProductdirectlywithFLIR
on‐lineathttp://www.flir.comwithinSixty(60)DAYSofthedatetheProductwaspurchasedbythefirstretailcustomer(the
“PurchaseDate”).QualifyingPRODUCTSTHATARENOTREGISTEREDON‐LINEWITHINSIXTY(60)DAYSOFTHEPURCHASEDATE
WILLHAVEALIMITEDONEYEARWARRANTYFROMDATEOFPURCHASE.
2.QUALIFYINGPRODUCTS.Uponregistration,TestandMeasurementproductsthatqualifyforcoverageunderFLIR’sLimited
Warrantyare:VS70Videoscope,VSAxxArticulationCamera,VSCxxCamera,VSSxxProbeSpool,VSThandset,MR02Pin
ExtensionProbe,andTAxxnotincludingaccessorieswhichmayhavetheirownwarranty.
3.WARRANTYPERIODS.TheapplicableLimitedWarrantyPeriodmeasuredfromthePurchasedataare:
ProductsLimitedWarrantyPeriod
VS70,VSAxx,VSCxx,VSSxx,VST,MR02,TAxxTWO(2)Years