Rocstor Prestige Specification

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

power your future

℠

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PRESTIGE



HighFrequencyOn‐LineUPS

UserManual

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1,000VA

2,000VA

3,000VA



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TableofContents

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IMPORTANTSAFETYINSTRUCTIONS ..................................................3

CHAPTER1 .........................................................................................5

FrontDisplayPanelExplanation.........................................................5

RearPanelExplanation.......................................................................7

CommunicationPortExplanation ......................................................8

TheRS232InterfaceSettings..............................................................8

ThePinAssignmentsofTrueRS232Type ..........................................9

CHAPTER2 .......................................................................................10

Unpacking.........................................................................................10

InstallationLocation .........................................................................10

StorageInstructions .........................................................................11

CHAPTER3 .......................................................................................12

Setup…..............................................................................................12

OperationTestandInstallationInstruction .....................................12

CHAPTER

4 .......................................................................................13

ProductIntroduction........................................................................13

SNMPSlot.........................................................................................13

CHAPTER5 .......................................................................................14

HowtheUPSWorks .........................................................................14

WhenUtilityisNormal–Figure1 ....................................................14

UtilityFailureandRecovery–Figures2and3.................................14

OverloadCondition–Figure4..........................................................15

AbnormalOutputCondition–Figure5............................................15

CHAPTER6 .......................................................................................17

Troubleshooting ...............................................................................17

Maintenance.....................................................................................18

CHAPTER7 .......................................................................................19

Communication ................................................................................19



HardwareInstallation.......................................................................19

SoftwareInstallation ........................................................................19

CHAPTER8 .......................................................................................20

Specifications....................................................................................20

RecyclingtheUsedBattery ..............................................................22

CHAPTER9 .......................................................................................23

LIMITEDWARRANTY.........................................................................23

TECHNICALSUPPORTINFORMATION ..............................................28

TrademarksAcknowledgements......................................................29

Copyrights.........................................................................................29

ContactInformation .........................................................................30

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IMPORTANTSAFETYINSTRUCTIONS

PLEASE,SAVETHESEINSTRUCTIONS

Thismanualcontainsimportantinstructionsthatshouldbefollowedduringunpacking,

installationandmaintenanceoftheUPSandbatteries.

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ImportantNotices

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• ToensuresafetyinallapplicationswhereaUPSishard‐wiredtotheelectricalsupply,the

connectionsbetweentheUPS

andtheelectricalsupplyshouldbemadebyaqualified

electricalcontractor.

•

ThoseUPSsystemssuppliedwithafactoryinputleadcanbesafelyconnectedtothewall

outletbythepurchaser.

• TheUPShasitsowninternalenergysource(battery).Shouldthebatterybeswitchedon

whennoAC

powerisavailable,voltagewillbeattheoutputterminals.

• EnsurethattheACutilityoutletiscorrectlywiredandgrounded.

• EnsurethattheinputvoltageoftheUPSmatchesthesupplyvoltage.

• Useacertifiedinputpowercablewiththecorrectplugsandsocketsthatmatchesthe

voltage

system.

•

Donotopenthecaseastherearenoserviceablepartsinside.Openingthecasewillvoid

thewarranty.

•

AnyattempttorepairtheUPSunitbysomeo neother thananauthorizedtechnicianshall

voidthewarranty.

• ToeliminateoverheatingoftheUPS,keepallventilationopeningsfreefrom

obstruction,

anddonotstoreanythingontopoftheUPS.KeeptheUPS8inches(20cm)awayfromthe

wall.

•

EnsuretheUPSisinstalledwithintheproperenvironmentasspecified(0‐40°Cor32‐40

F

and30‐90%non‐condensinghumidity).

•

DonotinstalltheUPSindirectsunlight.Thewarrantymaybevoidifthebatteriesfail.

•

InstalltheUPSindoorsasitisnotdesignedforoutdooruse.

•

Dusty,corrosiveandsaltyenvironmentscandamagetheUPS.

•

InstalltheUPS

awayfromobjectswhichgiveoffexcessiveheatandareaswhichare

excessivelywet.

• Liquidsspilledand/orforeignobjectsdroppedintotheUPSwillvoidthewarranty.

• Thebatterywilldischargenaturallyifthesystemisunusedforanylengthoftime.

• TheUPSshouldberechargedevery2‐

3monthsifunused.Ifthisisnotdone,thewarranty

willbevoid.WhentheUPSisusedregularly,thebatterieswillbeautomaticallyrecharged

andkeptintopcondition.

•

ThisUPShasbeendesignedandconstructedtoprotectyourassetsfromthewiderangeof

poweraberrationsexperienced

onutilitypowerlines.Takecaretoinstallandmaintainthe

systemcorrectlybyyourlocaldistributor.

•

Intendedforinstallationinatemperaturecontrolledenvironment.

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•

Servicingofbatteriesshouldbeperformedorsupervisedbypersonsknowledg eableabout

batteriesandtherequiredprecautions.Keepunauthorizedpersonnelawayfrombatteries.

•

Whenreplacingbatteries,replacewiththesamenumberandtype.



CAUTION–DoNOTdisposeofbatteryorbatteriesinafire.Thebatterymayexplode.

CAUTION–DoNOTopenormutilatethebatteryorbatteries.Releasedelectrolyteisharmfulto

theskinandeyes.Itmaybetoxic.

CAUTION–RiskofElectricShock–DoNOTremovethecover.Therearenouserserviceable

parts.Referservicingtoqualifiedtechnicians.

CAUTION–Riskof

ElectricShock–ThebatterycircuitisNOTisolatedfromAC.Hazardous

voltagemayexistbetweenthebatteryterminalsandground.Testbeforetouching.

CAUTION–Abatterycanpresentariskofelectricalshockandhighshortcircuitcurrent.

CAUTION–Keepchildrenawayfromthisproduct.

CAUTION–

HEALTHCARE–THEUPSISNOTTOBEUSEDINPATIENTCAREAPPLICATIONS:The

Rocpowerproductyoupurchasedwasnotdesignedfordirectorindirectpatientcareand

treatment.DONOTusethisproductwithanyequipmentusedtodirectlyorindirectlytreat

orcareforapatient.

CAUTION–

Topreventpersonalinjuryorpropertydamage,donotcarryormovetheUPSby

thehandleorthefrontcover.

CAUTION–TheUPSisdesignedtobeusedwithcomputerloadsonly.

CAUTION–DoNOTconnectalaserprintertotheUPSoutlets.



TheFollowingprecautionsshould

beobservedwhenworkingonbatteries:

•

Removewatches,rings,orothermetalobjects.

•

Usetoolswithinsulatedhandles.

•

Wearrubberglovesandboots.

•

Donotlaytoolsormetalpartsontopofbatteries.

•

Disconnectchargingsourcepriortoconnectingordisconnectingbatteryterminals.



WARNING:

• Thisis

aClassA‐UPSProductinadomesticenvironment

• Thisproductmaycauseradiointerference.Shouldthisoccur,theusermaybe

requiredtotakeadditionalmeasures.



CAUTION–Toreducetheriskoffire,connectonlytoacircuitprovidedwith20amperes

maximumbranchcircuitover‐currentprotectioninaccordancewiththeNational

ElectricCode,ANSI/NFPA70.(For1KVAand2KVAmodels)

CAUTION–Toreducetheriskoffire,connectonlytoacircuit

providedwith30amperes

maximumbranchcircuitover‐currentprotectioninaccordancewiththenat ional

electriccode,ANSI/NFPA70.(For3KVAmodel)

CAUTION‐TodisconnectloadsfromtheUPS,pleaseinstallasuitableexternalpowerswitchor

breakerbetweenUPSoutputandloads.

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CHAPTER1

FrontDisplayPanelExplanation

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1. MainSwitch ThisiscontroltheON/OFFoftheUPS

2. SelfTestOKLED GreenLEDlightsupifselftestisO.K.

3. Test/Silence a.Tosilencealarmbypressingthebutton.

b.1.ForStandardUnit

ToexecutetheselftestoftheUPSbypressingthe

buttonover10sec.

b.2.ForUnitwithManualBypassfunction

(Specialmodel)

Topressthebuttonover5seconds,theUPSwillbe

switchedto

BypassModeandviceversa.

c.ToillustratethepercentageofoutputloadlevelatAC

Mode,andthebatteryenergylevelatBackupModeby

pressingthebutton.

4. FaultLED RedLEDlightsupifUPSisfaulty.

5. BypassLED AmberLEDlightsupwhenUPSisinBypassMode.

6. UtilityLED a.ACnormal:GreenLEDlightsup.

b.100%forload&batterylevel

7. InverterLED a.InverterOn:GreenLEDlightsup

b.75%forload&batterylevel.

8. BatterylowLED a.Batterylow:RedLEDlightsup

b.50%forload&batterylevel

9. OverloadLED a.Overloadcondition:RedLEDlightsup

b.25%forload&batterylevel.



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RearPanelExplanation



120V



1KVa 2KVa 3KVa

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1) ACInlet ThisistobeconnectedwithanACpowercordforpluggingin to

thewallreceptacle.

Thisistodisconnectlineinputtoprotectapplicationfrom

Outputoverloadorshortcircuit.

Fuse/BreakerRatingfor120Vac/230Vacsystems

1KVA 2KVA 3KVA

2) ACInput

Fuse/

Breaker

120Vac:20A/250V

230Vac:10A/250V

120Vac:25A/250V

230Vac:20A/250V

120Vac:50A/250V

230Vac:25A/250V

3) External

Battery

Terminal

Thisisabatteryterminaltobeconnectedwithadditionalbattery

banksforlongerbackuptimepurpose.Onlyaqualifiedtechnician

ispermittedtoprocesstheinstallation.

ThisistobepluggedbythedevicesbeingprotectedbytheUPS.

Sockettype 1KVA 2KVA 3KVA

NEMA

5‐15R

4pcs 4pcs 6pcs

4) ACOutlet



For120Vac

System

NEMA

5‐20R

N/A 2pcs 2pcs

5) SNMPSlot It is an optional feature used for SNMP card. Please Refer to

Chapter3.5forhardwareinstallation.

6) ComPort Thisisaninterfacetosendsignalstoandreceivesignalsfromthe

computer.Optionalcomputersoftwaremayberequired.Please

refertoChapter2.3foritspinassignments.

7)

RJ11/RJ45

Jack

This is to offer you a modem/internet (RJ11) and 10‐Base T

Network(RJ45)protectionagainstlineinterference.

8) DIPSwitches

ForCalibration.



CommunicationPortExplanation

ThecommunicationportontherearpaneloftheUPSisatrueRS232serialtype.Itmay

beconnectedtoacomputerandallowsthecomputertomonitorthestatusof UPS.It

alsocontrolstheoperationoftheUPSviaadditionalUPSsoftwarekits.Thebundled



softwareisfortheWindowsenvironment,suchasWindows95&98,WindowsNT,XP

andVista.Forotherapplications,suchasNovellNetWare,Unix/Linux,

etc.,pleasecontactyourlocaldistributorforapropersolution.



TheRS232InterfaceSettings

TheRS232interfaceshallbesetasfollows:



BaudRate

 :2400bps

DataLength :8bits

StopBit :1bit

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Parity :None



ThePinAssignmentsoftrueRS232type

ThePinAssignmentsoftrueRS232typeareillustratedasfollows:



Pin6:RS232Rx

Pin9:RS232Tx

Pin7:Ground



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CHAPTER2

Checktheunitinitspackingcontainerandafter removal,butbeforeinstallation,forany

obviousproblems.Retainthepackingmaterialforfutureuse.

Unpacking

CAUTION:PleasebecarefulwhenliftingtheshippingcontainerortheUPS.Theseitemsare

heavy.Improperliftingormovementmaycausepersonal

injuriesorpropertydamage.



•

TaketheUPSoutofthepackingmaterial.Retainitforfutureuse.

•

InspecttheUPSforanyobviousdamage.Ifdamageexits,IMMEDIATELYcontactthehipper.

•

StandardPackageincludes:

‐User'sManual

‐ACInputPowerCord(Notavailableforhardwiringconnectionmodels)

‐IECoutputcables(fortheUPSwithIECsocketsonly)

‐RJ11PhoneJackCable

‐UPScommunicationkit(optional)

InstallationLocation

Itisnecessarytoselectaproperenvironmenttoinstalltheunit,inordertominimizethe

possibilityofdamagetotheUPSandextendthelifeofthe

UPS.Pleasefollowtheinstructions

below:



1. Keepatleast20cm(8inches)clearancefromtherearpanelof

theUPStothewall.



2. Donotblocktheair‐flowtotheventilationopeningsofthe

unit.



3. Pleasechecktheinstallationsitetoavoidoverheatand

excessivemoisture.



4.DonotplacetheUPSinanenvironmentneardusty,corruptive

orsaltymaterialorflammableobjects.



5. DonotexposetheUPStooutdoors.



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StorageInstructions

Forextendedstoragethroughmoderateclimate(‐15to+30°C/+5to+86°F),thebatteries

shouldbechargedfor12hourseverysix(6)monthsbypluggingtheUPSpowercordintothewall

outlet.Repeatthiseverythree(3)monthsinahightemperature(+30

to+45°C/+86to+113°F)

environment.



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CHAPTER3

Setup

OperationTestandInstallationInstruction

Theinstallationshouldbeconductedorsupervisedbyaqualifiedtechniciantoavoidaccident.

ChargetheUPSformorethan8hoursafterunpacking toensuretheUPSisfullychargedbefore

usage.



1.Ensurethatthewalloutletisproperlygrounded.



2.Verifyifthevoltageandfrequencyratingsmatchthatof

theutility,thenconnecttheACInputpowercordtoa

verifiedgrounded3‐wirereceptacle.



3. TurnontheMainswitchonthefrontpaneltostartthe

UPS.Thefanontherearpanelwillspin.



4. After7~10seconds,thestart‐upofUPSwillbecompleted,

thentheutilityLEDandinverterLEDlightup

simultaneously.



5. DisconnecttheinputpowercordoftheUPStosee

whethertheUPSremainsoperationalwhentheutilityis

abnormal.



6. Re‐connecttheinputpower

cordoftheUPStowalloutlet,thenconnectthepowercord

ofyourdevicetotheoutputreceptacleoftheUPS.



7. TurnontheMainswitchonthefrontpanel.TheutilityLEDandinverterLEDwilllightup

in7~10seconds,thenturnontheswitchof

thedeviceconnectedtoit.Donotexecute

anycriticalapplicationyet!



8. DisconnecttheUPSfromthewalloutlettosimulateutilityfailure.TheutilityLEDshould

extinguishandthealarmwillsoundcontinuouslyuntilbatterycutoff.Thedevice

connectedtotheUPSshouldoperatecontinuously.Tomutethe

audiblealarm,please

pushtheTest/SilenceButtononthefrontpanel.



9. Yourinstallationisdonesuccessfully.



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CHAPTER4

ProductIntroduction

• Doubleconversionsonlinearchitecturecontinuouslysupplyyourcriticaldevicewithahigh

performance,stable,regulated,transient‐freepuresine‐waveACPower.

•

Fullprotectionforoverloading,shortcircuitandoverheating.

•

Powerfulmicro‐computerintegrateddesignprovidesbettersmart‐functionsandcontrol.

•

AdvancedInputPFCcontrol

guaranteesthePFperformanceandmaximumenergy

efficiency.Thewideinputvoltageworkingrangeminimizesbat teryusag eandenhances

batteryutilizationandlife.

• DC‐startfunctionensuresthestart‐upofUPSduring poweroutages.

• SNMPadapterslotrepresentstheadvancedupgradesolutionindirectpowermanagement

viaInternet.



SNMPSlot

YoumayinstalltheSNMPcardintotheSNMPslotontherearpaneloftheUPS.TheUPS

maybeconnectedtothenetworkmanagementsystemviatheSNMPcard.



Theinstallationshouldbeperformedbyaqualifiedtechnicianauthorizedbyyourlocal

distributor.



InserttheSNMPcardintotheSNMPslotasshown.



Connectthenetworkcablefromthenetworkdevice(ex.

Hub)withSNMPaccessibilitytotheUPS.SettheSNMPcard

toConfigurationModeandconfiguretheSNMPcard.

(PleaserefertotheSNMPUserManualforconfiguration

instructions.)

Yourhardwareinstallationisnowcompleted.



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CHAPTER5

HowtheUPSWorks

WhenUtilityisNormal–Figure1

Whentheutilityisnormal,theutilityLEDlightsupandthe

batteriesarebeingcharged.IftheinverterwasturnedON,

andtheoutputisnormal,theinverterLEDwillalsolightup.

UtilityFailureandRecovery

–Figures2and3

Whentheutilityisabnormal,theutilityLEDwilldimandthe

batterieswillstopcharging.IftheinverterwasturnedON,

theUPSwillconvertbatterypowerfortheoutputandthe

inverterLEDwillremainlit.IftheinverterwasturnedOFF,

the

UPSwillshutOFFcompletely.Figure2



Whentheutilityisbacktonormal,theUPSwillreturnto

Figure1.



Whentheutilityfails,thebatterieswilldraingradually.

Whenthebatteryenergyislow,the“Bat.Low”LEDwilllight

upandthebuzzerwillbeeptwicea

secondbeforetheUPS 

shutsOFF.TheUPSwillrestartautomaticallywhenthe

utilityisbacktonormal.Figure3



Fig1

Fig 2

Fig 3

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OverloadCondition–Figure4



Whentheutilityisnormal,theloadingoftheUPSabove105%

isconsideredan overloadandthe“Overload”LEDwilllightup.

IftheUPSoverloadisbetween105~120%,itwillswitchto

BypassModewithin60seconds.IftheUPSoverloadis

between

120%‐150%,itwillswitchtoBypassModein10

seconds.IftheUPSoverloadisover150%,itwillswitchto

BypassModeimmediately.WheninBypassMode,theutility

LED,bypassLEDandoverloadLEDlightup.Whentheoverload

conditioniseliminatedbyreducingtheloadunder90%,

the

UPSwillautomatically switchbacktoNormalMode.InBattery

Mode,theoverloadwillshutOFFtheUPSoutput.



AbnormalOutputCondition–Figure5



Outputshort‐circuitunderInverterMode

Iftheoutputloadisshort‐circuitedunderInverterMode,the

UPSwillturnOFFthe

outputtopreventdamagetotheload.

ThefaultLEDlightsupandthebuzzerhasalongbeep.TheUPS

willlocktheoutputandyouwillberequiredtomanuallyrestart

theUPSaftertheshort‐circuitiseliminated.TorestarttheUPS,

pushtheMainswitchonthe

frontpaneltotheOFFposition,

thentotheONposition.



Outputshort‐circuitunderBypassMode

Iftheoutputloadisshort‐circuitedunderBypassMode,the

inputACfusewilltripopentopreventdamagetotheoutput

load.Useanewfusewithsameratingafterthe

short‐circuitis

eliminated.Ensurethatshort‐circuithasbeeneliminated

beforerestartingtheUPS.



Fig 4

Fig 5

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Overheating



IftheUPSoverheatswhentheutilityisnormal,itwillswitchto

BypassMode.ThefaultLEDandbypassLEDwilllightupandthe

UPSwillswitchtoInverterModeaftertheoverheatingis

eliminated.Ifithappenswhentheutilityisabnormal,the

buzzerwillbeep

continuouslyandthefaultLEDwilllightup.

TheoutputoftheUPSwillalsobeshutOFF.



InverterOver‐currentorOutputVoltageAbnormal–Figure6



Ifexcessiveinvertercurrentoroutofrangevoltageisdetected

bytheUPS,itwillswitchtoBypassModewhenthe

utilityis

normal.TheutilityLED,bypassLEDandfaultLEDwilllightup.



Ifthesetwoconditionsoccurwhentheutilityisabnormal,the

UPSwillturnOFFtheoutputandthefaultLEDwilllightup.



Fig 6

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CHAPTER6

Troubleshooting

WhentheUPSmalfunctionsduringoperation,youmaycheckthelistbelowforproper

adjustment.Shouldtheproblempersist,pleasecontactyourlocaldistributorforhelp.



Situation CheckItems Solution

UtilityLEDisnotONandthe

UPSisonBatteryMode,

whentheutilityisnormal.

ACinputcordislooseor

ACinputfuseisbroken.

1.ConnecttheACinputcord

towallreceptacle.

2.ReplacetheACfusewith

oneofthesamerating.

3.Ifproblem

persists,please

callforservice.

TheUPSswitchestoBattery

ModethenbacktoUtility

Mode,whentheconnected

deviceisturnedON.Or,the

UPSswitchesbackandforth

betweenbatteryandutility.

1.Checkifanypowerstrip

isconnectedtothe

UPS.

2.Checkfordamagetothe

wallreceptacle.

1.Donot

usepowerstrip.

2.Replacethewallreceptacle.

OverloadLEDlightsup

UPSisoverloaded.Please

removesomeloadatthe

outputendoftheUPSuntil

theREDLEDextinguishes.



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

Situation CheckItems Solution

BatteryLowLEDlightsup

Batteryisrunningout.Please

proceedtoimmediately

shutdownyourloadand

applications,thenrecharge

thebatteries.

FaultLEDlightsup

Disconnecttheoutputload

immediatelyandturnonthe

UPStoseeifthefaultLEDis

stillon.Ifnot,youroutput

loadhasprobablybeen

shorted.Otherwise,callfor

service.

Systemfailstobackupwhen

theutilityfails.



Disconnecttheinputpower

cordfromtherearpaneland

turnonthefrontswitchtosee

iftheUPSturnson.Ifnot,call

forservice.

UPSisnormalbutnooutput

toload

Checktoseeifallcords

areproperlyconnected.

Checkalloutletstoseeifthey

areproperlyconnected.

Strangenoiseandsmell

Immediatelyshutdownthe

wholesystem.Disconnectthe

powerfromtheUPSandcall

forservice.



Maintenance

Cleanthedustfromtheventilationopeningsandintakesontherearpanel.

1. TurnOFFtheUPSandwipethecasingwithadampcloth.

2. PeriodicallyunplugthepowercordoftheUPSfromthewalloutlettotestthe

conditionofthebatteries.

3. Ensurethatall

applicationshavebeensavedbeforethebatterydischargingcapability

testisconducted.



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CHAPTER7

Communication

HardwareInstallation

1. ConnectthemaleconnectorofRS‐232cabletotheUPScommunicationport.

2. ConnectthefemaleconnectorofRS‐232cabletoadedicatedRS232port.Ifthereis

onlyaDB25connectoronyourPC,useaDB9‐DB25adaptertoconvertit.

SoftwareInstallation

PleaserefertothedocumentscontainedinthesoftwareCD‐ROM .



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CHAPTER8

Specifications



MODEL 1KVA 2KVA 3KVA

INPUT

Voltage(Vac) 80~140or160~280

Frequency(Hz) 50/60±5%(AutoSensing)

Phase Single



InputPowerFactor >0.98(FullLoad)

OUTPUT

Voltage(Vac) 100/110/115/120or200/220/230/240

Capacity(VA/W) 1000/700 2000/1400 3000/2100

WaveForm SineWave,THD<3%(noloadtofullload)

VoltageRegulation ±2%

FrequencyStability ±0.5Hz(FreeRunning)

TransientResponse

(ms)

+/‐4%Underfullloadchangeandcorrectedwithin60ms

Synchronization

1Hz/Sec.SlewRate:InverterFreeRunningIfInputFrequency

Over±5%Range

CrestFactor 3:1

TransferTime

(LineFault)

0ms

Efficiency(ACtoAC) >83%

RunTime(FullLoad) 8Min. 7Min. 8Min.



DCStart Yes

BATTERY

Type SealedMaintenanceFreeLeadAcid

Quantity(pcs) 3 6 8

Voltage(Vdc) 36 72 96

RechargeTime 8HoursTo90%



Supplementary

Charger(Optional)

200/500WCharger,forextendedback‐upapplication.

DISPLAY

 LED

Utility,BatteryLow,Inverter,Bypass,Self‐Test,Load

Level,BatteryLevel,Overload,FaultConditions

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Rocstor Prestige Specification

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