Epson TM-T20II Series User manual

Software User's Manual

M00068501 EN

Cautions and Trademarks

Cautions

❏ No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any

means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of

Seiko Epson Corporation.

❏ The contents of this document are subject to change without notice. Please contact us for the latest information.

❏ While every precaution has taken in the preparation of this document, Seiko Epson Corporation assumes no

responsibility for errors or omissions.

❏ Neither is any liability assumed for damages resulting from the use of the information contained herein.

❏ Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for

damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of: accident, misuse, or

abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.)

failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions.

❏ Seiko Epson Corporation shall not be liable against any damages or problems arising from the use of any options

or any consumable products other than those designated as Original EPSON Products or EPSON Approved

Products by Seiko Epson Corporation.

Trademarks

EPSON

®

and ESC/POS

®

are registered trademarks of Seiko Epson Corporation in the U.S. and other countries.

MS-DOS

®

, Microsoft

®

, Win32

®

, Windows

®

, Windows Vista

®

, Visual Studio

®

, Visual Basic

®

, Visual C++

®

, and

Visual C#

®

are either registered trademarks or trademarks of Microsoft Corporation in the United States and other

countries.

ESC/POS Command System

EPSON ESC/POS is a proprietary POS printer command system that includes patented or patent-pending

commands. ESC/POS is compatible with all types of EPSON POS printers and displays (excluding the TM-C100

printer). ESC/POS is designed to reduce the processing load on the host computer in POS environments. It comprises

a set of highly functional and efficient commands and also offers the flexibility to easily make future upgrades.

TM-T20II Software Installer Software User's Manual

Cautions and Trademarks

2

For Safety

Key to Symbols

The symbols in this manual are identified by their level of importance, as defined below. Read the following carefully

before handling the product.

!

Caution:

Provides information that must be observed to avoid damage to your equipment or a malfunction.

Note:

Provides important information and useful tips.

Restriction of Use

When this product is used for applications requiring high reliability/safety such as transportation devices related to

aviation, rail, marine, automotive etc.; disaster prevention devices; various safety devices etc; or functional/precision

devices etc, you should use this product only after giving consideration to including fail-safes and redundancies into

your design to maintain safety and total system reliability. Because this product was not intended for use in

applications requiring extremely high reliability/safety such as aerospace equipment, main communication

equipment, nuclear power control equipment, or medical equipment related to direct medical care etc, please make

your own judgment on this product's suitability after a full evaluation.

Aim of the Manual

This manual provides information on how to use TM-T20II Software & Documents Disc for the product users or

development engineers who use the software.

TM-T20II Software Installer Software User's Manual

Cautions and Trademarks

3

Contents

Cautions and Trademarks

Cautions................................. 2

Trademarks.............................. 2

ESC/POS Command System.................. 2

For Safety................................ 3

Key to Symbols.......................... 3

Restriction of Use.......................... 3

Aim of the Manual......................... 3

Overview

TM-T20II Software Installer.................. 6

Drivers and Utilities to be Installed........... 6

Support OS............................... 7

Restrictions on Using Multiple Drivers on the

Same System.............................. 7

How to Access the Manuals................... 8

Differences Depending on the OS.............. 9

Viewing the User's Manual.................. 10

Getting the URL of Epson Support Website...... 11

Installation

Installation Types......................... 13

Easy Install.............................. 13

Network Address Setting for Ethernet Printer

.................................... 18

Installing Advanced Printer Driver Ver5

Manual............................... 19

Configuring IP Address of the Printer Driver

.................................... 20

Custom Install........................... 22

Displaying the Select Software Screen......... 22

Installing the Printer Driver................ 23

Installing the OPOS ADK................. 27

Installing the OPOS ADK for .NET.......... 28

Installing the JavaPOS ADK............... 29

Installing the Utility..................... 31

Adding a printer to a Windows2000 PC....... 33

Update Mode............................ 34

Uninstallation............................ 36

Uninstalling the Windows Printer Driver...... 36

Uninstalling the TM-T20II Utility........... 37

Uninstall the EpsonNet Config............. 38

Uninstalling the Epson TM Virtual Port

Driver............................... 38

Uninstalling the EPSON Monitoring Tool..... 38

Uninstalling the OPOS ADK............... 39

Uninstalling the OPOS ADK for .NET........ 39

Uninstalling the JavaPOS ADK............. 40

Using the Printer Driver

Printer Driver Access Methods and the

Application Range......................... 41

Accessing from the Printer Driver's Print

menu................................ 41

Accessing from the Printer Driver's Properties

.................................... 42

Accessing from the Application's Print Setting

Menu................................ 42

Language for Displaying Properties............ 42

How to Use the Basic Functions............... 43

Paper Feed and Cut Setting................ 43

Peripheral Device's Action Settings. . . . . . . . . . 45

Logo Printing.......................... 47

Advanced Method......................... 49

User Defined Paper Setting................ 49

Barcode Printing........................ 51

2 dimensional symbol Printing............. 51

Coupon Printing........................ 52

Buzzer Settings......................... 53

Other Convenient Functions............... 54

TM-T20II Utility

Overview............................... 55

Starting the TM-T20II Utility................ 55

Starting the TM-T20II Utility.............. 55

Adding a Communication Port and Starting

the TM-T20II Utility..................... 57

Current Settings.......................... 61

Details............................... 61

Operation Check.......................... 63

Storing Logos............................ 64

Adding a Logo......................... 67

Paper Reduction Settings.................... 70

Automatic Paper Cut Settings................ 71

Printing Control Settings.................... 73

Font Settings............................. 75

Buzzer Settings........................... 76

Communication I/F Settings................. 77

Serial................................ 78

TM-T20II Software Installer Software User's Manual

Contents

4

USB................................. 78

Ethernet.............................. 80

Setting Backup/Restore..................... 80

Saving the Printer Settings to a File.......... 81

Restore the Settings to the Printer........... 82

Acknowledgements........................ 83

Application Development Information

How to Control the Printer.................. 85

Driver............................... 85

ESC/POS Commands.................... 86

Storing Logos............................ 86

Download............................... 87

TM-T20II Software Installer Software User's Manual

Contents

5

Overview

This chapter describes the specifications of TM-T20II Software & Documents Disc.

TM-T20II Software Installer

TM-T20II Software Installer allows you to install various drivers and utilities for the TM-T20II printer.

Drivers and Utilities to be Installed

Drivers

❏ Advanced Printer Driver Ver5

Windows printer driver. The following versions are provided.

❏ Advanced Printer Driver Ver.5.xx

❏ UPOS

Stands for Unified Point of Service. This is the standard specification of POS market, which defines drivers for

controlling POS peripheral devices in various operation environments. The following drivers are provided.

❏ OPOS ADK

❏ OPOS ADK for .NET

❏ JavaPOS ADK for Windows

Utilities

❏ TM-T20II Utility

Allows you to check and configure the TM-T20II settings.

❏ EpsonNet Config

This utility is for configuring network settings, such as IP address, of the printer connected to an Ethernet.

❏ EPSON Monitoring Tool

Use to check a list of status for the Epson printers connected to the network. You can also update certificates for

multiple printers used for WPA-Enterprise in a batch.

❏ Epson TM Virtual Port Driver

This allows you to convert TM-T20II from serial to USB / Ethernet. When your POS application has a serial port of

TM-T20II, and you want to connect TM-T20II via USB / Ethernet, you can use the USB / Ethernet-connected

printer from the application as though the printer is serial printer. Because the tool performs the conversion

automatically, you do not need to change the application's ESC/POS commands that controls the printer

connected via serial port.

TM-T20II Software Installer Software User's Manual

Overview

6

Support OS

The following lists the supported operating systems for running the TM-T20II drivers and utilities.

❏ Windows 10 (32 bit / 64 bit

*1

)

❏ Windows 8.1 (32 bit / 64 bit

*1

)

❏ Windows 8 (32 bit / 64 bit

*1

)

❏ Windows 7 SP1 (32 bit / 64 bit

*1

)

❏ Windows Vista SP2 (32 bit / 64 bit

*1

)

❏ Windows XP SP3 (32 bit)

❏ Windows 2000 SP4

*2

❏ Windows Server 2012 (64 bit

*1

)

❏ Windows Server 2008 R2 SP1

*1

❏ Windows Server 2008 SP2 (32 bit / 64 bit

*1

)

❏ Windows Embedded for Point of Service

*3

❏ Windows Embedded POSReady 2009

*3

*1

The OPOS ADK can be used under 64-bit OS as long as the system meets the operating requirements. For more

details, see the release note before installing the OPOS ADK.

*2

The OPOS ADK for .NET, Advanced Printer Driver Ver.5 and the Epson TM Virtual Port Driver cannot be used

under Windows 2000.

*3

EPSON Monitoring Tool is not supported.

Restrictions on Using Multiple Drivers on the Same

System

TM-T20II Software Installer may not install the driver, or if the driver can be installed, the combination of the existing

driver and the newly installed driver may not be supported. Refer to the following table.

Before TM-T20II driver is installed TM-T20II Software Installer

A B C D

Advanced Printer Driver Ver.3 - - - -

Advanced Printer Driver Ver.4.00 to 4.08 - -* -* -*

Advanced Printer Driver Ver4.09 or 4.17 - - - -

TM-T20II Software Installer Software User's Manual

Overview

7

Before TM-T20II driver is installed TM-T20II Software Installer

A B C D

Advanced Printer Driver Ver4.50 to 4.53 - ✓✓✓

Advanced Printer Driver Ver4.54 or later ✓✓✓✓

OPOS ADK Ver.2.67 former - ! - -

OPOS ADK Ver.2.68 or later ✓ ! ✓ -

current OPOS ADK for .NET Ver.1.11.8 former - - ! -

OPOS ADK for .NET Ver.1.11.20 or later ✓✓!-

JavaPOS ADK Ver.1.11.18 former - - - !

JavaPOS ADK Ver.1.11.20 or later ✓ --!

TM-S1000 Driver ✓✓✓-

TM-S9000/2000 Driver ✓✓✓-

TM-J9000 OPOS ADK ✓✓✓-

TM-J9000 Advanced Printer Driver ✓✓✓-

TM-J9000 Status API ✓✓✓-

TMCOMUSB Ver.2 - - - -

TMCOMUSB Ver.3 and Ver.4. or Epson TM Virtual Port Driver Ver.5 to

Ver.7.00

- ✓✓✓

Epson TM Virtual Port Driver Ver.7.10a or later ✓✓✓✓

Epson InkJet Printer Driver ✓✓✓✓

A : Advanced Printer Driver Ver.5

B : OPOS ADK Ver.2.8x (TM-T20II)

C : OPOS ADK for .NET Ver.1.12.x (TM-T20II)

D : JavaPOS ADK for Windows Ver.1.14.x (TM-T20II)

✓ : Supported

- : Not supported

* : Can not be installed.

! : TM-T20II Software Installer starts in update mode. The installer shows the version of driver already installed on the

computer and allows you to select whether to update the driver or not.

How to Access the Manuals

The manuals of the drivers and utilities are also installed.

To see the manuals, access the manual data as follows.

TM-T20II Software Installer Software User's Manual

Overview

8

❏ Advanced Printer Driver Ver.5

Start - All Programs / All apps(Windows 8) - EPSON - EPSON Advanced Printer Driver 5 - EPSON APD5

TM-Txx Manual

The Easy Install does not install the manuals. Install the manuals separately after finishing the Easy Install.

U See “Installing Advanced Printer Driver Ver5 Manual” on page 19

❏ OPOS ADK

Start - All Programs / All apps(Windows 8) - OPOS - Manual

❏ OPOS ADK for .NET

Start - All Programs / All apps(Windows 8) - EPSON OPOS for .NET - Manual

❏ JavaPOS ADK for Windows

Start - All Programs / All apps(Windows 8) - Epson JavaPOS ADK - Documentation

❏ TM-T20II Utility

Except Windows 8:

Start - All Programs - EPSON - TM-T20II Software - TM-T20II Utility User's Manual

Windows 8:

Start - All apps - EPSON TM-T20II - EPSON TM-T20II Utility User's Manual

❏ EPSON Monitoring Tool

Start - All Programs / All apps(Windows 8) - Epson - EPSON Monitoring Tool - User's Manual

Differences Depending on the OS

The content of the descriptions of some operations in this book may be different depending on the OS. See the

following.

Item Description

Screens shown Screens in Windows 7 are used for the descriptions in this manual.

Confirmation and setting of the printer

driver

Windows 8

Desktop - Sidebar Settings - Control Panel - Hardware and Sound -

Devices and Printers

Windows 7

Start - Control Panel - Hardware and Sound - Devices and Printers

Right click the printer driver, and select the Printer properties.

Windows Vista

Start - Control Panel - Hardware and Sound - Printers

Right click the printer driver, and select the Properties.

Windows XP

Start - Control Panel - Printers and Faxes Right click the printer driver, and

select the Properties.

Windows 2000

Start - Settings - Control Panel - Printers

Right click the printer driver, and select the Properties.

TM-T20II Software Installer Software User's Manual

Overview

9

Item Description

Starting the TM-T20II Utility Windows 8

Start - All apps - EPSON TM-T20II - EPSON TM-T20II Utility

Windows 7

Start - All Programs - EPSON - TM-T20II Software - TM-T20II Utility

Windows Vista

Start - All Programs - EPSON - TM-T20II Software - TM-T20II Utility

Windows XP

Start - All Programs - EPSON - TM-T20II Software - TM-T20II Utility

Uninstall a program Windows 8

Desktop - Sidebar Settings - Control Panel - Uninstall a program

Windows 7

Start - Control Panel - Uninstall a program

Windows Vista

Start - Control Panel - Uninstall a program

Windows XP

Start - Control Panel - Add or Remove Programs

Windows 2000

Start - Settings - Control Panel - Add/Remove Programs

Viewing the User's Manual

❏ Software User's Manual (this manual):

Explains about TM-T20II Software & Documents Disc, how to install the driver, how to use the utilities, and so

on.

❏ User's Manual:

Describes how to set up TM-T20II hardware, what are included in the box, how to handle the hardware, compliant

safety standards, safety precautions, and so on.

❏ Technical Reference Guide:

Provides all information necessary to develop, design, and/or install a system that uses TM-T20II, or to develop or

design a printer application for TM-T20II.

❏ ESC/POS Quick Reference:

Quick Reference is a guide to using ESC/POS command to control the printer.

The following is how to view the manuals.

TM-T20II Software Installer Software User's Manual

Overview

10

A

Insert the TM-T20II Software & Documents Disc to the computer. The TM-T20II Software Installer is

automatically read and the EPSON TM-T20II Software Installer screen appears. Click the Manuals button.

When the TM-T20II Software Installer is not automatically read, double click the TMInstallNavi.exe icon in

the TM-T20II Software & Documents Disc.

B

The Manuals screen appears. Click the manual button you want to see.

Getting the URL of Epson Support Website

The website provides a variety of product information and the latest driver download service.

TM-T20II Software Installer Software User's Manual

Overview

11

A

Insert the TM-T20II Software & Documents Disc to the computer. The TM-T20II Software Installer is

automatically read and the EPSON TM-T20II Software Installer screen appears. Click the Support button.

When the TM-T20II Software Installer is not automatically read, double click the TMInstallNavi.exe icon in

the TM-T20II Software & Documents Disc.

B

The Support Information screen appears. Click the button of your area. The URL of Epson support website is

displayed.

TM-T20II Software Installer Software User's Manual

Overview

12

Installation

This chapter describes how to install the printer drivers and conduct a test print after the installation. The

uninstallation procedure is also provided.

U See “Uninstallation” on page 36

!

Caution:

❏ Install with administrator privileges.

❏ Close all running applications before the installation.

❏ If your printer is a serial type, and your OS is Windows 2000, you can not install Advanced Printer Driver

using the installer. So, refer to , U “Adding a printer to a Windows2000 PC” on page 33 and install

Advanced Printer Driver.

Installation Types

You can select the installation type from the following.

❏ Easy Install: U See “Easy Install” on page 13

This is a standard installation, which installs the TM-T20II printer driver and TM-T20II Utility. If you are using

an Ethernet EpsonNet Config and EPSON Monitoring Tool are also installed.

❏ Custom Install: U See “Custom Install” on page 22

You can select printer drivers and utilities you want to install. Select this installation type if you want to install the

OPOS driver, OPOS .NET driver, JavaPOS driver, the printer driver manual, and sample programs and tools for

developing programs.

❏ Update mode: U See “Update Mode” on page 34

If the printer driver and/or UPOS is already installed, the driver version is displayed and you can select whether to

update the driver or not.

Easy Install

!

Caution:

❏ When installing, connect just one printer to the computer. Do not connect multiple printers.

❏ Turn off the printer and then start the installation.

A

Insert the TM-T20II Software & Documents Disc into the computer. The TM-T20II Software Installer is

automatically read and the EPSON TM-T20II Software Installer screen appears. Click the Install Now

button.

Note:

The displayed language can be changed from Select language.

TM-T20II Software Installer Software User's Manual

Installation

13

When the TM-T20II Software Installer is not automatically read, double click the TMInstallNavi.exe icon in

the TM-T20II Software & Documents Disc.

B

The License Agreement screen appears. Read the content and select the I accept the terms in the license

agreement. Then click the Next button.

C

The Select Installation Type screen appears. Click the Easy Install button.

D

The Communication Port Settings screen appears. The setting varies depending on the connection method.

Select the port to connect the printer.

Serial connection Proceed to Step 5.

USB connection Click the USB port button, and then click the Next button. Proceed to Step 8.

Ethernet connection Proceed to Step 6.

TM-T20II Software Installer Software User's Manual

Installation

14

E

Click the Serial port button. Configure the communication settings, then click the Next button. Proceed to

Step 8.

Select the COM port, Bits per second, Data bits, Parity and Stop bits.

Note:

The driver's serial communication setting should be the same as that of the printer.

F

Click the Ethernet button.

When printer is already networked Proceed to Step 7.

When using Ethernet

Click the Run EpsonNet Config button and configure the

printer's network setting using the EpsonNet Config.

U See “Network Address Setting for Ethernet Printer” on

page 18

When configuring the network setting after

installing the driver.

Proceed to Step 7.

Note:

When the EpsonNet Config is not installed, the Cannot start EpsonNet Config. Do you want to install it now?

message appears. Click the Yes button to install it.

TM-T20II Software Installer Software User's Manual

Installation

15

G

Configure the IP address of the printer on IP Address and then click the Next button. Proceed to Step 8.

When configuring the network setting after installing the driver, assign the printer driver port IP address you

configure here to the printer, or change the printer driver port IP address to the one that will be set to the

printer.

H

The Start Installation screen appears. The driver and utility to be installed are listed.

❏ Advanced Printer Driver Ver.5.xx

❏ TM-T20II Utility Ver. x.xx

❏ EpsonNet Config Ver. x.xx (Only for Ethernet connection)

❏ EPSON Monitoring Tool (Only for Ethernet connection)

Click the Install button to start the installation.

TM-T20II Software Installer Software User's Manual

Installation

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I

The Connect Printer screen appears. Connect the computer to the printer, and turn the printer on.

When the USB connection between the computer and printer is established, a pop-up message; Installing

device driver software appears on the task tray, and the setup is automatically started. Proceed to Step 10 when

the setting is finished.

When you connect the printer using an interface other than USB, or when installing the driver without

connecting the printer, click the Next button.

J

When the installation is completed, the Installation Finished screen appears.

When conducting test print

Click the PrintingTest button. When the test print is finished, click

the Finish button to end the installation.

When exiting the installation

Uncheck the Run TM-T20II Utility. Then click the Finish button to

end the installation.

When setting the printer using TM-T20II Utility

continuously

Check the Run TM-T20II Utility checkbox (the box is checked by

default). Click the Finish button to end the installation. The

TM-T20II Utility starts to run.

U See “TM-T20II Utility” on page 55

TM-T20II Software Installer Software User's Manual

Installation

17

This is the end of the printer driver installation. For information on how to print using the printer driver.

U See “Using the Printer Driver” on page 41

Network Address Setting for Ethernet Printer

If you are using an Ethernet connection, configure the IP address using the EpsonNet Config.

A

Start the EpsonNet Config.

When the EpsonNet Config is already installed, start it by clicking Start - All Programs - EpsonNet - EpsonNet

Config Vx - EpsonNet Config.

B

The EpsonNet Config screen appears.

Check that the target printer is listed in the screen.

C

Select the printer you want to configure, then click the Configuration button.

When the printer does not appear, click the Refresh button.

D

The Device Properties screen appears. Select the Network Interface - TCP/IP - Basic.

TM-T20II Software Installer Software User's Manual

Installation

18

E

Configure the printer IP address. Then click the Transmit button.

Select the Manual and Set using PING. Then configure the IP Address, Subnet Mask and Default Gateway.

F

The confirmation screen appears. Click the Yes button.

G

The configured settings are sent to the printer. After approx. 30 seconds, the completion screen appears.

Click the OK button.

H

Confirm the settings on the EpsonNet Config screen.

I

Quit the EpsonNet Config.

Installing Advanced Printer Driver Ver5 Manual

The Easy Install does not install the Advanced Printer Driver manual. To see the manual, install it separately.

A

Insert the TM-T20II Software & Documents Disc into the computer. The TM-T20II Software Installer is

automatically read and the EPSON TM-T20II Software Installer screen appears. Click the Install Now

button.

When the TM-T20II Software Installer is not automatically read, double click the TMInstallNavi.exe icon in

the TM-T20II Software & Documents Disc.

B

The License Agreement screen appears. Read the content and select the I accept the terms in the license

agreement. Then click the Next button.

TM-T20II Software Installer Software User's Manual

Installation

19

C

The Update Software screen appears. Click the Next button.

D

The Select Software screen appears. Check the Sample and Manual checkbox and click the Next button.

Clear the checkbox for the drivers or utilities that you do not install here.

E

The Start Installation screen appears. Click the Install button.

F

The EPSON APD5 Sample&Manual - InstallShield Wizard screen appears, click the Next button.

G

The License Agreement screen appears. Read the content and select the I accept the terms in the license

agreement. Then click the Next button.

H

The Ready to Install the Program screen appears. Click the Install to install the sample programs and manual

of Advanced Printer Driver.

I

The InstallShield Wizard Complete screen appears. Click the Finish button.

J

The Installation Finished screen appears. Click the Finish button to finish the installation.

This is the end of the installation of the Advanced Printer Driver manual.

Configuring IP Address of the Printer Driver

The following explains how to configure the printer's IP address for the installed printer driver. This will change the

Epson port setting.

A

Select from Start - Control Panel - Hardware and Sound and open Printers and then right click the target

printer driver and select Properties.

U See “Differences Depending on the OS” on page 9

TM-T20II Software Installer Software User's Manual

Installation

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