Edgewater Networks EdgeProtect 7300 Hardware Installation Manual

Type
Hardware Installation Manual
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© 2013 Edgewater Networks, Inc. All rights reserved. 2
© 2013, Edgewater Networks, Inc.
Edgewater Networks Confidential, All Rights Reserved.
Trademarks
EDGEWATER NETWORKS and Design, EDGEMARC, EDGEPROTECT, and EDGECONNECT are
registered trademarks of Edgewater Networks, Inc. EDGEWATER NETWORKS and EDGEVIEW
are trademarks of Edgewater Networks, Inc. Any other trademarks appearing in this manual are
owned by their respective companies.
Copyright
This document is protected by copyright and distributed under licenses restricting its use, copying,
distribution, and decompilation. No part of this document may be reproduced in any form by any
means without prior written authorization of Edgewater Networks, Inc. Documentation is provided
“as is” without warranty of any kind, either express or implied, including any kind of implied or
express warranty of non-infringement of the implied warranties of merchantability or fitness for a
particular purpose.
Export Notice
You (Purchaser) acknowledge that these products are subject to the U.S. Export Administration
Regulations (the “EAR”) and that you will comply with the EAR. You are not located in Cuba, Iran,
North Korea, Sudan, and Syria. You will not export or re-export this product, directly or indirectly, to:
(1) any countries that are subject to US export restrictions (currently including, but not necessarily
limited to, Cuba, Iran, North Korea, Sudan, and Syria); (2) any end user who you know or have
reason to know will utilize them in the design, development or production of nuclear, chemical or
biological weapons, or rocket systems, space launch vehicles, and sounding rockets, or unmanned
air vehicle systems; or (3) any end user who has been prohibited from participating in US export
transactions by any federal agency of the US government. In addition, you are responsible for
complying with any local laws in your jurisdiction which may impact your right to import, export or
use these products.
Licensing
Use of this product is subject to Edgewater Networks Software License Agreement.
Portions of this product include software sponsored by the Free Software Foundation and are
covered by the GNU GENERAL PUBLIC LICENSE.
See the
www.edgewaternetworks.com/licensing for more information regarding licenses.
Warranty
Product warranty does not apply to damage caused by lightning, power surges, or wrong voltage
usage.
Typographical Errors
This publication could include technical inaccuracies or typographical errors, for which Edgewater
Networks never can or shall be held liable. Changes are made periodically to the information herein;
these changes will be incorporated in new releases of this publication. Edgewater Networks may
make improvements or changes in the product or products described in this publication at any time,
without prior notice.
© 2013 Edgewater Networks, Inc. All rights reserved. 3
Contents
1 Overview ........................................................................................................................ 4
EdgeProtect 7300 Front Panel .................................................................................. 4
EdgeProtect 7300 Back Panel .................................................................................. 5
EdgeProtect 7300 Ethernet LED’s ............................................................................ 6
Serial Craft Console Port Cable Pinout ..................................................................... 7
Specifications and Certifications ............................................................................... 8
2 Physical Installation ...................................................................................................... 9
EdgeProtect 7300 Shipping Contents ....................................................................... 9
Desktop, Shelf, or Tray Installation ........................................................................... 9
Rack- Mount Installation .......................................................................................... 10
Connecting the Power and Cables .......................................................................... 10
Connecting to the EdgeProtect 7300 for the First Time .......................................... 11
A Compliance and Certifications for the EdgeProtect 7300 ....................................... 12
USA and Canadian Notices ..................................................................................... 12
Class A Statements ................................................................................................. 14
EEA Regulatory Notices .......................................................................................... 14
Restriction of Hazardous Substances Directive (RoHS) ......................................... 16
End of Life Products ................................................................................................ 16
B Hardware Warranty ..................................................................................................... 17
© 2013 E
d
Ov
e
T
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fe
a
ap
E
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su
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h
in
s
no
Edge
P
Symb
o
d
gewate
r
N
e
e
rvie
w
e EdgeProt
e
a
tures along
pliance for
m
d
geProtect 7
pporting up
is guide pro
s
tructions fo
r
tices. It als
o
P
rotec
t
o
l Functi
o
Power
S
Data St
a
e
tworks, Inc
.
e
ct 7300 En
side a full s
u
m
edium to l
a
300 provid
e
to 1,000 co
n
vides an ov
e
r
installing t
h
o
includes th
e
t
7300
F
o
n C
o
S
tatus G
r
a
tus R
e
.
All rights r
e
te
r
prise Se
s
u
ite of netw
o
a
rge enterpr
i
e
s the dema
r
n
current call
e
rview of th
e
h
e EdgePro
t
e
hardware
F
ront P
a
o
lo
r
Sig
n
r
een Off
On –
e
d Off
On –
e
served.
s
sion Borde
r
o
rking capa
b
i
se custome
r
cation poin
t
s.
e
EdgeProt
e
t
ect 7300 h
a
warranty.
a
nel
n
al
No Power, t
h
Power is go
o
No data acc
e
Data is bein
g
r
Controlle
r
c
b
ilities into a
e
rs. Used in
l
t
for real-tim
e
e
ct 7300 ha
r
a
rdware, an
d
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o
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ss to the ID
E
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written to th
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ombines v
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e
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ff
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is on
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drive
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ice and dat
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-to-use
d
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e
IP service
s
p
onents,
e
and certifi
c
4
1
a
s
, the
s
,
c
ation
© 2013 Edgewater Networks, Inc. All rights reserved. 5
EdgeProtect 7300 Back Panel
Component Description
Erase Button
1 Click – No action
2 Clicks - Reset CLI and GUI password – no service interruption
3 Clicks - Restore to factory default and reboots the system
VGA Port
Currently not used
Port 6, Port 5,
Port 4
Currently not used
Port 3 -
Management
Interface
1 x 10/100/1000 Mbps RJ-45 Ethernet port for optional management network
connectivity. This interface must not be on the same network as the WAN or LAN
subnets. This network cannot be within a subnet contained in a “Route” statement
Port 2 - WAN
Interface
1 x 10/100/1000 Mbps RJ-45 Ethernet port for connectivity to the WAN or Internet
network connectivity - Default IP: none
Port 1 - LAN
Interface
1 x 10/100/1000 Mbps RJ-45 Ethernet port for LAN network connectivity. Default
IP: 192.168.1.1
USB Ports
Currently not used.
Serial Craft
Console Port
1 x RJ-45 serial craft console port for management. 9600-N-8-1 NONE for flow
control. An RJ-45 to DB9 console cable is included in the box with the
EdgeProtect 7300.
Input Power
Socket
Accepts 3-pin shroud female plug for input power
ON/OFF Switch
System power on/off
© 2013 Edgewater Networks, Inc. All rights reserved. 6
EdgeProtect 7300 Ethernet LED’s
Label Color Indication Status
ACK/LINK
Green or other On
Ethernet port is receiving power
Good link between the Ethernet port and the
connected switch
Off
The adapter and switch are not receiving power
No connection between both ends of the network
cable. Check cable, replace cable.
Green or other Flashing The adapter is sending and receiving network data. The
frequency of the flashing varies with the amount of data
being transferred.
Speed
Yellow On ACK/LINK LED must be on. This LED will show the
system operating at 1000 Mbps
Green On ACK/LINK LED must be on. This LED will show the
system operating at 100 Mbps
Off ACK/LINK LED must be on. This LED will show the
system operating at 10 Mbps
© 2013 E
d
Serial
T
h
co
co
T
h
P
d
gewate
r
N
e
Craft
C
e EdgeProt
e
nnecting th
e
nfiguration
a
e RJ45-to-
D
P
in DB9
1
DTR
2
TXD
3
RXD
4
DSR
5
GND
6
DTR
7
CTS
8
RTS
e
tworks, Inc
.
C
onsol
e
e
ct 7300 is
s
e
RJ-45 seri
a
a
nd debuggi
D
B9 cable h
a
Signal
D
P
P
P
P
P
P
P
P
.
All rights r
e
e
Port
C
s
hipped wit
h
a
l craft cons
ng.
a
s the follo
w
D
B9 to RJ4
P
in 1 to Pin
2
P
in 2 to Pin
3
P
in 3 to Pin
6
P
in 4 to Pin
7
P
in 5 to Pin
4
P
in 6 to Pin
2
P
in 7 to Pin
8
P
in 8 to Pin 1
e
served.
C
able
P
h
an RJ-45 t
o
ole port to
a
w
ing pinout:
5
2
3
6
7
4
and Pin 5
2
8
P
inout
o
DB-9 cabl
e
a
computer t
o
RJ45 Sig
RTS
DTR
TXD
GND
SGND
RXD
DSR
CTS
e
(see exa
m
o
perform a
d
nal P
1
2
3
4
5
6
7
8
m
ple below)
f
d
vanced
in
1
2
3
4
5
6
7
8
7
f
or
© 2013 Edgewater Networks, Inc. All rights reserved. 8
Specifications and Certifications
Ethernet ports 6 x 10/100/1000 Ethernet
Serial Ports 1 x RJ-45 serial craft console port for management
Dimensions W: 437.8mm / 17.2” x D: 445mm / 17.5” x H: 44mm / 1.73” (1U)
Weight 12.75 lbs
Power 100/240v VAC - auto-selecting, 50 to 60 Hz - 200W MAX AC Input - BTU/h = 682
Warranty 3 Years
Environmental
Requirement
Operating Temperature: 0° to 40°C
Relative Humidity: 10% to 90%
Certifications RoHS 2.0 Compliant
WEEE Compliant
Safety UL/cUL, LVD, Gost-R, Mexico CoC, UL-AR
Emissions FCC Part 15 Class A, ICES-003, VCCI Class A, KCC, CCC, C-tick, BSMI,
ANATEL
Immunity CE
MTBF 7300 = 96,000 hrs
© 2013 Edgewater Networks, Inc. All rights reserved. 9
2
Physical Installation
The EdgeProtect 7300 is designed for desktop, shelf, tray, or rack mount installation.
Observe the following guidelines when installing the system:
Always verify that the AC cord is disconnected from a power source prior to installation.
Do not stack multiple units on top of each other as this can cause overheating.
Ensure that the installation site has adequate air circulation and meets the minimum
operating conditions for the system as specified in the “Specifications and
Certifications” section of this document.
EdgeProtect 7300 Shipping Contents
The EdgeProtect 7300 is shipped with the following components:
EdgeProtect 7300 appliance
Rack mount kit
AC Power Cord
RJ-45 to DB-9 serial craft console port cable.
Desktop, Shelf, or Tray Installation
1. Remove the EdgeProtect 7300 and accessories from the shipping container.
2. Place the EdgeProtect 7300 on a flat, dry surface such as a desktop, shelf or tray.
© 2013 Edgewater Networks, Inc. All rights reserved. 10
Rack- Mount Installation
You can install the EdgeProtect 7300 in a 19” rack using the rack mount kit supplied with
the product.
IMPORTANT
Before installing the EdgeProtect 7300 in a rack, take note of the following
conditions:
Elevated Operating Ambient Temperature - If installed in a closed or multi-unit rack
assembly, the operating ambient temperature of the rack environment may be greater than
room ambient. Therefore, consideration should be given to installing the equipment in an
environment compatible with the maximum ambient temperature specified by the
manufacturer.
Reduced Air Flow - Installation of the equipment in a rack should be such that the amount
of airflow required for safe operation of the equipment is not compromised.
Mechanical Loading - Mounting of the equipment in the rack should be such that a
hazardous condition is not achieved due to uneven mechanical loading.
Circuit Overloading - Consideration should be given to the connection of the equipment
to the supply circuit and the effect that overloading of the circuits might have on
overcurrent protection and supply wiring. Appropriate consideration of equipment
nameplate ratings should be used when addressing this concern.
Reliable Earthing - Reliable earthing of rack-mounted equipment should be maintained.
Particular attention should be given to supply connections other than direct connections to
the branch circuit (e.g. use of power strips).
To install the EdgeProtect in a rack:
1. Attach the rack mount ears to both sides of the EdgeProtect chassis with the supplied
screws.
2. Install the chassis in the rack with rack mount screws (not included).
Connecting the Power and Cables
The EdgeProtect 7300 comes with an AC power cord for connecting the unit to the AC
outlet.
Warning
Always connect the AC power cord to an AC outlet suitable for the power supply
per the Power specifications listed in this document in order to reduce the risk of
damage to the EdgeProtect 7300 power supply.
1. Connect one end of the AC power cord to the EdgeProtect 7300 input power socket
and the other end to the AC outlet. You may need to apply a bit of force to properly
position the plug in the power socket.
© 2013 Edgewater Networks, Inc. All rights reserved. 11
Caution
Secure the AC power cord to a cable management system using a fastener or
tie wrap to insure the EdgeProtect 7300 does not hang from the AC outlet.
2. If connecting to an Internet router, Internet DMZ switch, cable modem or DSL modem,
connect the Ethernet cable to the WAN Interface port (Port 2) on the EdgeProtect 7300
and the other end to the WAN device.
Connecting to the EdgeProtect 7300 for the First Time
The EdgeProtect 7300 is pre-configured with the IP address 192.168.1.1 on the LAN
interface port (Port 1).
1. Connect the 3-pin female power cord plug to the power socket on the EdgeProtect
7300. Connect the other end to an AC wall outlet.
2. Turn on the EdgeProtect 7300 power switch.
3. Make sure that the power and status LEDs on the front panel are solid green after the
EdgeProtect 7300 powers on.
4. Connect a computer to the LAN interface port (Port 1) using an Ethernet cable or
connect to an Ethernet switch (using the IP address 192.168.1.2 and subnet mask
255.255.255.0).
5. Launch a web browser on the computer and enter the URL string
http://192.168.1.1.
6. Press Return. The EdgeProtect VoIP Operating System (VOS) log in screen opens:
7. Log in with the following credentials:
User name: admin
Password: default
8. The EdgeProtect VOS system window opens.
9. Configure Network parameters are other settings for your EdgeProtect 7300 using the
instructions in the EdgeProtect VOS User Guide available on the Edgewater Networks
web site:
www.edgewaternetworks.com.
© 2013 Edgewater Networks, Inc. All rights reserved. 12
A
Compliance and Certifications for the
EdgeProtect 7300
Warning
This is a Class A product. In a domestic environment, this product may cause radio
interference in which case the user may be required to take adequate measures.
USA and Canadian Notices
FCC Notice
Class A Digital Device or Peripheral
This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which case
the user will be required to correct the interference at his own expense.
In accordance with Part 15 of the FCC rules, the user is cautioned that any changes or
modifications not expressly approved by Edgewater Networks, Inc. could void the user's authority to
operate this equipment.
The socket outlet to which this apparatus is connected must be installed near the equipment and
must always be readily accessible.
Part 15 FCC Rules
This device complies with part 15 of the FCC rules. Operation is subject to the following two
conditions:
1) This device may not cause harmful interference, and
2) This device must accept any interference received, including interference that may cause
undesired operation.
© 2013 Edgewater Networks, Inc. All rights reserved. 13
Industry Canada (IC)
This Class [A] digital apparatus complies with Canadian ICES-003.
Cet appareil numerique de la Classe [A] est conforme à la norme NMB-003 du Canada.
The Industry Canada label identifies certified equipment. This certification means that the equipment
meets telecommunications network protective, operational and safety requirements as prescribed in
the appropriate Terminal Equipment Technical Requirements document(s). The Department does
not guarantee the equipment will operate to the user's satisfaction.
Before installing this equipment, users should ensure that it is permissible to be connected to the
facilities of the local telecommunications company. The equipment must also be installed using an
acceptable method of connection. The customer should be aware that compliance with the above
conditions may not prevent degradation of service in some situations. Repairs to certified equipment
should be coordinated by a representative designated by the supplier. Any repairs or alterations
made by the user to this equipment, or equipment malfunctions, may give the telecommunications
company cause to request the user to disconnect the equipment.
Users should ensure for their own protection that the electrical ground connections of the power
utility, telephone lines and internal metallic water pipe system, if present, are connected together.
This precaution may be particularly important in rural areas.
Caution
Users should not attempt to make such connections themselves, but should contact the
appropriate electric inspection authority, or electrician, as appropriate.
The Ringer Equivalence Number (REN) assigned to each relevant terminal device provides an
indication of the maximum number of terminals allowed to be connected to a telephone interface.
The termination on an interface may consist of any combination of devices subject only to the
requirement that the sum of the RENs of all the devices does not exceed 5.
The REN of this equipment is either marked on the unit or included in the new style USA FCC
registration number. In the case that the REN is included in the FCC number, the user should use
the following key to determine the value:
The FCC number is formatted as US:AAAEQ#TXXX.
# is the Ringer Equivalence Number without a decimal point (e.g. REN of 1.0 will be shown as 10,
REN of 0.3 will be shown as 03). In the case of a Z ringer, ZZ shall appear. In the case of approved
equipment without a network interface or equipment not to be connected to circuits with analog
ringing supplied, NA shall appear.
The REN is useful to determine the quantity of devices that may be connected to the telephone line.
Excessive RENs on the telephone line may result in the devices not ringing in response to an
incoming call. In most, but not all areas, the sum of RENs of all devices that may be connected to a
line, is determined by the total RENs, contact the local telephone company.
© 2013 E
d
Class
Ja
K
o
C
h
EEA
R
C
E
Th
co
m
D
e
E
Č
[
C
D
[
D
D
[
G
E
[
E
d
gewate
r
N
e
A Stat
pan
o
rea
h
ina
R
egula
t
E
Mark R &
T
is Edgewate
r
m
pliance wit
h
e
claration o
E
nglish:
Č
esky
C
zech]:
D
ansk
D
anish]:
D
eutsch
G
erman]:
E
esti
E
stonian]:
e
tworks, Inc
.
ement
s
t
ory N
o
T
TE Directi
r
EdgeProtec
t
h
EEC Directi
v
f Conformi
t
Hereby, E
d
the essent
i
Edgewate
r
základním
i
Undertegn
7300 over
h
Hiermit er
k
Übereinsti
m
Bestimmu
n
Käesoleva
1999/5/EÜ
sätetele.
.
All rights r
e
s
o
tices
ve
t
system has
v
es 89/336/E
t
y:
d
gewater Net
w
i
al requiremen
t
r
Networks tím
t
i
požadavky a
d
ede Edgewate
h
older de væs
e
k
lärt Edgewate
r
m
mung mit de
n
n
gen der Richt
l
ga kinnitab Ed
g
põhinõuetele
j
e
served.
been marke
d
EC, 73/23/E
E
w
orks, declares
t
s and other re
t
o prohlašuje,
ž
d
alšími písluš
n
r Networks er
k
e
ntlige krav og
r
Networks, da
n
grundlegend
e
l
inie 1999/5/E
G
g
ewater Netw
o
j
a nimetatud d
i
d
with the CE
E
C 1999/5/E
C
that this Edge
levant provisi
o
ž
e tento Edge
P
nými ustanov
e
k
lærer herved,
øvrige releva
n
ss sich das G
e
e
n Anforderun
g
G
befindet.
o
rks seadme
E
i
rektiivist tulen
e
mark. This
m
C
.
Protect 7300 i
s
o
ns of Directiv
e
P
rotect 7300 je
e
ními smrnice
at følgende ud
n
te krav i direk
t
e
rät EdgeProt
e
g
en und den ü
b
E
dgeProtect 73
e
vatele teistel
e
m
ark indicate
s
s
in complianc
e
e
1999/5/EC.
ve shod se
1999/5/ES.
d
styr EdgeProt
e
t
iv 1999/5/EF.
e
ct 7300 in
b
rigen einschl
ä
00 vastavust d
e
asjakohastel
e
14
s
e
with
e
ct
ä
gigen
irektiivi
e
© 2013 Edgewater Networks, Inc. All rights reserved. 15
Español
[Spanish]:
Por medio de la presente Edgewater Networks declara que el EdgeProtect 7300 cumple
con los requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de
la Directiva 1999/5/CE.

[Greek]:
   Edgewater Networks   EdgeProtect 7300
        
   1999/5/.
Français
[French]:
Par la présente Edgewater Networks déclare que l'appareil EdgeProtect 7300 est
conforme aux exigences essentielles et aux autres dispositions pertinentes de la directive
1999/5/CE.
Italiano
[Italian]:
Con la presente Edgewater Networks dichiara che questo EdgeProtect 7300 è conforme
ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999/5/CE.
Latviski
[Latvian]:
Ar šo Edgewater Networks deklar, ka EdgeProtect 7300 atbilst Direktvas 1999/5/EK
btiskajm prasbm un citiem ar to saisttajiem noteikumiem.
Lietuvi
[Lithuanian]:
Šiuo Edgewater Networks deklaruoja, kad šis EdgeProtect 7300 atitinka esminius
reikalavimus ir kitas 1999/5/EB Direktyvos nuostatas.
Nederlands
[Dutch]:
Hierbij verklaart Edgewater Networks dat het toestel EdgeProtect 7300 in
overeenstemming is met de essentiële eisen en de andere relevante bepalingen van
richtlijn 1999/5/EG.
Malti
[Maltese]:
Hawnhekk, Edgewater Networks, jiddikjara li dan EdgeProtect 7300 jikkonforma mal-
tiijiet essenzjali u ma provvedimenti orajn relevanti li hemm fid-Dirrettiva 1999/5/EC.
Magyar
[Hungarian]:
Alulírott, Edgewater Networks nyilatkozom, hogy a EdgeProtect 7300 megfelel a
vonatkozó alapvetõ követelményeknek és az 1999/5/EC irányelv egyéb elõírásainak.
Polski [Polish]:
Niniejszym Edgewater Networks owiadcza, e EdgeProtect 7300 jest zgodny z
zasadniczymi wymogami oraz pozostałymi stosownymi postanowieniami Dyrektywy
1999/5/EC
Português
[Portuguese]:
Edgewater Networks] declara que este EdgeProtect 7300 está conforme com os
requisitos essenciais e outras disposições da Directiva 1999/5/CE.
Slovensko
[Slovenian]:
Edgewater Networks izjavlja, da je ta EdgeProtect 7300 v skladu z bistvenimi zahtevami
in ostalimi relevantnimi določili direktive 1999/5/ES.
Slovensky
[Slovak]:
Edgewater Networks týmto vyhlasuje, že EdgeProtect 7300 spa základné požiadavky a
všetky príslušné ustanovenia Smernice 1999/5/ES.
Suomi
[Finnish]:
Edgewater Networks vakuuttaa täten että EdgeProtect 7300 tyyppinen laite on direktiivin
1999/5/EY oleellisten vaatimusten ja sitä koskevien direktiivin muiden ehtojen mukainen.
Svenska
[Swedish]:
Härmed intygar Edgewater Networks att denna EdgeProtect 7300 står I
överensstämmelse med de väsentliga egenskapskrav och övriga relevanta
bestämmelser som framgår av direktiv 1999/5/EG.
Íslenska
(Icelandic):
Hér með lýsir Edgewater Networks yfir því að EdgeProtect 7300 er í samræmi við
grunnkröfur og aðrar kröfur, sem gerðar eru í tilskipun 1999/5/EC
Norsk
[Norwegian]:
Edgewater Networks erklærer herved at utstyret EdgeProtect 7300 er i samsvar med de
grunnleggende krav og øvrige relevante krav i direktiv 1999/5/EF
© 2013 Edgewater Networks, Inc. All rights reserved. 16
Restriction of Hazardous Substances Directive (RoHS)
Edgewater Networks products are RoHS compliant, which means we have eliminated or brought to
within acceptable limits: Lead, Mercury, Cadmium, Hexavalent Chromium, Polybrominated
Biphenyls, and Polybrominated Diphenylethers. For more information please contact
support@edgewaternetworks.com.
End of Life Products
Edgewater Networks encourages you to recycle your end-of-life Edgewater Networks products in an
environmentally considerate way. In accordance with the requirements of the European Waste
Electronic and Electrical Equipment (WEEE) Directive, all Edgewater Networks products are marked
with the crossed wheelie bin symbol shown below. Products that carry this symbol should be not be
disposed of in the household or general waste stream.
© 2013 E
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17
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Edgewater Networks EdgeProtect 7300 Hardware Installation Manual

Type
Hardware Installation Manual

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