Aztech WIPC409HD-E User manual

WIPC409HD-E

WIRELESS N PAN/TILT

HIGH DEFINITION IP CAMERA

V1.0

2

User Manual

No part of this document may be reproduced, republished, or retransmitted in any

form or by any means whatsoever, whether electronically or mechanically, including,

but not limited to, by way of photocopying, recording, information recording, or

through retrieval systems without the express written permission. We reserve the right

to revise this document at any time without the obligation to notify any person

and/or entity. All other company or product names mentioned are used for

identification purposes only and may be trademarks of their respective owners.

LIMITATION OF LIABILITY AND DAMAGES

THE PRODUCT AND THE SOFTWARES WITHIN ARE PROVIDED "AS IS," BASIS. THE

MANUFACTURER AND MANUFACTURER’S RESELLERS (COLLECTIVELY REFERRED TO AS

“THE SELLERS”) DISCLAIM ALL WARRANTIES, EXPRESS, IMPLIED OR STATUTORY,

INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF NON-INFRINGEMENT,

MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OR ANY WARRANTIES

ARISING FROM COURSE OF DEALING, COURSE OF PERFORMANCE, OR USAGE OF

TRADE. IN NO EVENT WILL THE SELLERS BE LIABLE FOR DAMAGES OR LOSS, INCLUDING

BUT NOT LIMITED TO DIRECT, INDIRECT, SPECIAL WILLFUL, PUNITIVE, INCIDENTAL,

EXEMPLARY, OR CONSEQUENTIAL, DAMAGES, DAMAGES FOR LOSS OF BUSINESS

PROFITS, OR DAMAGES FOR LOSS OF BUSINESS OF ANY CUSTOMER OR ANY THIRD

PARTY ARISING OUT OF THE USE OR THE INABILITY TO USE THE PRODUCT OR THE

SOFTWARES, INCLUDING BUT NOT LIMITED TO THOSE RESULTING FROM DEFECTS IN THE

PRODUCT OR SOFTWARE OR DOCUMENTATION, OR LOSS OR INACCURACY OF DATA

OF ANY KIND, WHETHER BASED ON CONTRACT, TORT OR ANY OTHER LEGAL THEORY,

EVEN IF THE PARTIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE

ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE PRODUCT OR ITS

SOFTWARE IS ASSUMED BY CUSTOMER. BECAUSE SOME STATES DO NOT ALLOW THE

EXCLUSION OR LIMITATION OF LIABLITY FOR DAMAGES, THE ABOV E LIMITATION MAY

NOT APPLY TO THE PARTIES. IN NO EVENT WILL THE SELLERS’ TOTAL CUMULATIVE

LIABILITY OF EACH AND EVERY KIND IN RELATION TO THE PRODUCT OR ITS SOFTWARE

EXCEED THE AMOUNT PAID BY CUSTOMER FOR THE PRODUCT.

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User Manual

Table of Contents

About the Product ....................................................................................................... 5

Function and Features ................................................................................................ 6

Appearance and Interface ....................................................................................... 7

Appearance ............................................................................................................. 7

Interfaces of the WIPC409HD-E .............................................................................. 7

LAN Port LED Behaviors ............................................................................................ 8

Network Connection ................................................................................................... 8

Connection Instructions .......................................................................................... 9

Visiting the IP Camera ............................................................................................. 9

Visit IP Camera from LAN .......................................................................................... 10

Set IP Address ......................................................................................................... 10

Visit IP Camera ....................................................................................................... 11

Web User Interface .................................................................................................... 12

Menu ........................................................................................................................ 12

Video Displaying Area ........................................................................................... 13

Browse SD Card ...................................................................................................... 13

Capture ................................................................................................................... 14

Record ..................................................................................................................... 14

Playback ................................................................................................................. 14

The Pan/Tilt Control ................................................................................................ 14

Notice (for Initial Use) ............................................................................................. 15

Visit IP Camera from WAN ........................................................................................ 16

Port Forwarding ...................................................................................................... 16

DDNS ........................................................................................................................ 17

Manufacturer’s Domain Name ........................................................................ 17

Third Party Domain Name ................................................................................. 18

Other Settings ............................................................................................................. 19

Video Settings Page .............................................................................................. 19

Video Settings ..................................................................................................... 19

Audio Settings ..................................................................................................... 19

Image Settings .................................................................................................... 20

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User Manual

Network Setting Page ............................................................................................ 20

Basic Network Setting......................................................................................... 20

WIFI Setting .......................................................................................................... 21

Remote Access Setting ...................................................................................... 21

Alarm Setting Page ................................................................................................ 22

External Alarm Input ........................................................................................... 22

Motion Detection Setting .................................................................................. 22

Alarm Mode Setting ........................................................................................... 23

Alarm Time Setting / Schedule ......................................................................... 23

Advance Setting .................................................................................................... 25

User Management ............................................................................................. 25

Auto Capture Setting ......................................................................................... 26

FTP Setting ............................................................................................................ 26

E-mail Setting ....................................................................................................... 27

System Setting Page .............................................................................................. 27

Device Information Checking .......................................................................... 27

Date and Time Setting ....................................................................................... 28

Default Setting .................................................................................................... 28

System Log Checking ........................................................................................ 29

Advanced Application ............................................................................................. 29

Android and iPhone Mobile Application Set Up ............................................... 29

Mobile Phone Browsing ......................................................................................... 30

Using Other Web Browsers to visit the device .................................................... 30

Multiple Device Monitor System (MDMS) ............................................................ 32

Technical Parameters ............................................................................................... 33

Supplementary Section ............................................................................................ 35

Port Forwarding References ................................................................................. 35

Aztech DSL1015EW(S) / DSL1016EN(S2) ........................................................... 35

Aztech DSL7000GRV(S) ...................................................................................... 36

Aztech DSL7000GR(SME) ................................................................................... 37

Linksys E1500 Router............................................................................................ 38

DLink DVG-N5402SP ............................................................................................ 39

2wire 2700 HGV-2 ................................................................................................ 40

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User Manual

About the Product

The IP Camera combines a high quality digital video camera with network

connectivity and a powerful web server to bring clear videos to your mobile

phone/desktop from anywhere on your local network or over the Internet.

Your IP Camera package should contain the following items. If any of the listed items

are missing, please contact your reseller from where you purchased the camera for

assistance.

The Package includes:

 WIPC409HD-E

 Resource CD Utility with

User Manual

 5V Power Adapter

 Easy Start Guide

 LAN Cable

 Wireless Antenna

 Mounting Bracket

 Warranty Policy

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User Manual

Function and Features

Crystal clear high-definition surveillance made better by a wide and clear range. Built

and designed for indoor area monitoring, Aztech WIPC409HD-E is capable of

providing a perfectly effective high-definition indoor area-surveillance —

guaranteeing the much needed attention and monitoring you have always needed

for your home.

 Enjoy High-Definition Area Monitoring. To help you with your monitoring needs,

Aztech WIPC409HD-E includes High-Definition video and audio recording

features which allow you to view, capture scenes, and record live video feeds

with crystal clear quality.

 Pan-Tilt-Zoom (PTZ) Feature. Compared to other conventional fixed IP cameras

which only focus on a single area, the WIPC409HD-E allows you to follow

movements and capture various scenes taken from multiple angles through its

355° horizontal pan and120° vertical tilt function which can be flexibly

combined with its zoom capabilities.

 Designed for Reliability. Capable of providing round-the-clock surveillance,

the Aztech WIPC409HD-E enables you to continuously monitor your treasured

possessions or even your loved ones as long as you want. Its alarm notification

excellently works with its motion detector in identifying movements within its

monitored area by sending email notifications upon detecting movements

with an attached screenshot of the scene.

 View it Anytime, Anywhere you are. Anywhere you are, any time you want, as

long as you have an active 4G/3G/WiFi wireless connection on your wireless

device (E.g. smartphones, tablets, laptops), controlling the WIPC409HD-E’s

view and area-viewing is now made possible.

 Easy 3-Step Setup. Aztech WIPC409HD-E involves a simplified 3-step when it

comes to having surveillance access in your smartphones — a feature made

possible through the Aztech IP Cam app available on both Apple App Store

and Google Play.

 Additional Features for Enhanced Accessibility. With the Aztech IP Cam 2 (on

Android) / Aztech IP Cam (on iOS) app, communicate with the monitored

area using its TWO WAY AUDIO feature designed to broadcast sounds sent

through the Aztech IP Cam app. You may also easily connect your

WIPC409HD-E to your WPS enabled router through a simple press of the WPS

button on both devices.

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User Manual

Appearance and Interface

Appearance

Interfaces of the WIPC409HD-E

1. 5V DC Power Input. Allows you to connect the Power Adapter. Its output

should be 5V in as seen on its specifications.

2. WPS Button. Press this button for 2 seconds to enable the WPS connectivity of

the WIPC409HD-E to a wireless router that has a WPS feature. You may have

to browse your router’s instruction manual to know how many seconds it has

to be pressed for a successful WPS pairing.

3. Ethernet Port: The WIPC409HD-E uses a Self-adaptive Ethernet port. The

camera is capable of connecting to all kinds of network devices such as hubs,

routers, switches, etc.

4. SD Card Slot. Capable of supporting a 32GB SD/TF card for storing the alarm

video, pictures, timing snapshot and recording;

5. External Mic. Audio input socket is designed for connecting external

microphone or line-in audio signal. Please refer to 7.1.2 and select right

settings.

6. External Speaker. Audio output socket is for line-out audio player, such as

headphones, speakers, etc.

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User Manual

LAN Port LED Behaviors

Network Connection

The IP Camera can be connected to another PC by connecting it to a router, a

switch, or a hub, to establish network connectivity as seen above.

LABEL

STATE

DESCRIPTION

LED 1

Blinking

OFF

Actively transmitting/receiving data.

Device is not connected to the network.

LED 2

Steady

OFF

A LAN Cable is connected to the LAN port.

There is no LAN cable connected to the LAN Port.

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User Manual

Connection Instructions

Before visiting the IP Camera, you must first connect it to the Network. Plug it to

a power outlet, and check if the light of the LAN port is normal to make sure all

of the communication links are functioning properly. The connection method

can be seen on the previous page. In addition, ensure that the following items

below are satisfied:

1. IP Camera-1 and IP Camera-2 are connected separately to 2 different

LANs.

2. And these 2 LANs are already connected to the Internet. In order to get the

LANs connected to the Internet, ensure that the router used in the network

has an active internet connection.

3. PC-3 is connected to the Internet.

Visiting the IP Camera

To visit the IP Camera, you must first configure some of your IP Camera’s IP

settings.

1. The PC and IP Camera are in the same LAN. If you want to use this PC to visit

the IP Camera, you need to make sure that each device’s IP address

belongs to the same segment. Otherwise you may have to reset the IP

Camera’s IP address.

For example, if the IP Camera-1’s IP address in the image above is

192.168.1.139 (at the segment of 192.168.1.x), while the PC-1’s IP address is

192.168.0.175 (at the segment of 192.168.0.x), you will not be able to visit the

IP Camera through PC-1. You must first change the IP Camera-1’s IP address

to 192.168.0.139 (or any IP address within the 192.168.0.1 to 192.168.0.254

except 192.168.0.175).

2. The PC and IP Camera are in different LANs, but they are all connected to

Internet. For the IP Camera-1 and PC-2, if you want to visit IP Camera-1

through PC-2, you must first ensure the following:

 Ensure that you can visit IP Camera-1 through PC-1 and then do port

forwarding of the IP Camera on Router-1.

 The PC-2’s visit application could be sent through router-1 to IP

Camera-1. Normally, PC-2 could only send the information to router-1.

However, if you do not configure the port forwarding settings of the IP

Camera-1 on router-1, PC-2 would not be able to visit IP Camera-1.

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User Manual

Visit IP Camera from LAN

Set IP Address

The IP addresses of each IP Camera and PC should be on the same segment or

IP range. As explained earlier, you would not be able to access IP Camera-1.

To change the IP address of IP Camera-1:

1. Run the WIPC409HD-E Utility in the CD.

2. Click Find button, and then select the IP Camera on the Equipments list to set

the IP Camera’s IP address.

Additional Notes:

 If a firewall is enabled in your PC, a popup window will ask for your

confirmation if you would be blocking or allowing the software to run.

Click Allow to proceed.

 IP Cameras by default use a dynamic IP Address and an HTTP port 8081. If

you do not have this software, you could also press down the reset

button of the IP Camera (found at the bottom of the camera) to reset it

to its default factory settings. You can then use the default IP address to

visit the IP Camera.

 If you wish to access the camera remotely using a camera’s External

Access address, simply :

a. Select the camera that you want to access remotely on the

Equipments list.

b. Click the Get button (beside the External Access field).

c. On the Validate Authentication window, enter admin as its

username and password.

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User Manual

d. Copy the URL generated on the External Access field. This link

would allow you to access the camera even when not on the

same LAN Network.

e. You may also do steps a to d on your other IP cameras.

NOTE: For the external access address / DDNS to work, a

successful port forwarding setup is needed.

Setup Instructions

1. Click the Find button and select the WIPC409HD-E camera from the

Equipment list seen on the left side of the utility. The required fields on the

General tab would automatically be filled up by the selected camera’s

device details.

2. Click the Open button beside the Internal Access field, and you will

automatically be redirected to the Web User Interface of your WIPC409HD-E.

Visit IP Camera

If you are using Internet Explorer or a compatible browser to access the camera

for the first time, you will be required to install ActiveX before viewing the video.

For first time visits, please click the Download ActiveX link.

A dialog box as seen below will popup. Click Run and it will automatically

download and install the ActiveX plugin.

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User Manual

After the ActiveX installation, you will be redirected to the Home page of your IP

Camera. Simply click View to start viewing.

Web User Interface

Menu

There are 2 kinds of menu (1) is Main Menu, and (2) is the Sub Menu. The Main

Menu lies at the top of the interface, including View, Media, Network, Alarm,

Advanced and System. The Sub Menu lies on the right side of the Web User

Interface, displaying different options for each main menu.

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User Manual

Video Displaying Area

The video displaying area corresponds to the resolution of the IP Camera. The

higher the resolution is, the larger the displayed area will be. If the motion

detection feature is enabled, the displaying area will show a pane calling the

user’s attention if movements were detected on the surveillance area.

1. Displays Connection Status. Displays the current status of the IP camera.

2. Record Status. If you click the Record button on the submenu, the record

status will show Rec to show that the current video is being recorded. Clicking

the Record button again will stop the recording.

3. Zoom Out Button. Zooms out of the previewed area.

4. Zoom In Button. Zooms in on the previewed area.

5. File Saving Path Setting. Allows you to browse a file saving path where the IP

Camera will save the recorded videos and snapshots.

6. Talk-back Button: Allows you to do an audio broadcast through the IP

Camera’s built-in speaker or an external speaker connected to the camera.

7. Audio Play Button: Allows you to play audio from the monitored area.

Browse SD Card

When an SD Card is inserted, click the submenu, the pop-up page will display

the content of the SD Card similar to the directory below.

In the figure above, the text inside the [ ] is the catalog info. Click sub catalog to

browse the recorded images and videos. The images will be displayed when you

click them and the videos will be downloaded and played by the video player

in your computer automatically.

Additional Notes:

 Insert SD Card first before turning ON the IP Camera.

 Proper SD Card Placement – metal contacts facing on top.

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User Manual

Capture

Allows you to take photos of the current video and store the image at the present

path.

Record

Allows you to record videos with audio and store it using the present path. When

recording, there will be an indicated symbol in the status of video display area to

show you it is recording. Click the “Record” button again to stop recording.

Playback

Allows you to play videos that you have recorded. Upon clicking the “Playback”

button, a popup player which could play the video stored on your PC disk will

appear.

,

These buttons are (1) play, (2) stop, (3) Previous recorded video, (4) Next

recorded video, and (5) open a Recorded video. Please click the button of open

the recorder file first, and select the file you want to play.

The Pan/Tilt Control

The Pan/Tilt control area allows you to control the cruise of the Pan/Tilt of your IP

Camera through directional arrow buttons

(Up/Down/Left/Right/Centre/Stop/Left-right cruise/Up-down cruise).

When the IP Camera turns to some position, you can click the Set Button. When

you continue to control the Pan/tilt to turn to other position, you could click the

Call button and the Pan/Tilt will go back to its pre-position.

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User Manual

Notice (for Initial Use)

Please change the following settings for initial use:

1. You may have to change the initial passwords of admin, user, and guest. Their

initial passwords are respectively “admin”, “user”, “guest”.

2. You may also have to set the current System Time.

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User Manual

Visit IP Camera from WAN

Port Forwarding

Ensure PC-1 can visit IP Camera-1. Before the computers in WAN (PC-2, PC-3)

can visit IP Camera-1, you must first put the IP Camera -1 into WAN. You can set

Port Forwarding on Router-1 to put IP Camera-1 into WAN.

1. Open the Router Setting interface on PC-1. The interfaces for different routers

are different, and the Port Forwarding settings are different.

NOTE : You may have to refer to your router’s user manual to finish this part.

2. For most routers, the Port Forwarding option can be found under Setting /

Firewall Interface. Fill in the IP address and Port of IP Camera-1 into the

corresponding blank.

3. Select Status option and remember the WAN IP address.

4. Enter the IP address in the browser of PC-1. If IP Camera-1 can be visited via

PC-1, the port forwarding is successful. PC-2 and PC-3 should now also be

able to access IP Camera-1.

Additional Notes:

 The WAN IP address is allocated by your ISP. Ensure that it is an available WAN

IP address. Since the WAN IP address may lack, many WAN IP address are

available within a limited area. If PC-2 and PC-3 are not in this area, these

devices would not be able to access the IP camera.

 If a User wants to put several IP Cameras into WAN, every device should have

Port Forwarding set. In order to distinguish these devices, each device should

be assigned on a different port. If the port of the device is not 8081, you

would have to add the port to the IP address separated by a colon (:)

whenever you will be accessing the IP Camera (E.g. http://202.96.82.177:81)

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User Manual

DDNS

As explained earlier, Router-1 will get the WAN IP address via ADSL. The WAN IP

address constantly changes, which is why the IP address cannot be confirmed.

In instances such as this, the Dynamic Domain Name Server (DDNS) would be of

great use. IP Camera-1 will update its IP configuration to the DDNS at regular intervals.

The DDNS would then recognize the WAN IP address of the Router-1 which is

connected to IP Camera-1.

The WAN IP address can be searched on DDNS by its domain name (E.g.

Aztechcamera1.com). The domain name will serve as the substitute of the dynamic

IP address. If the device cannot be visited through its IP address, the domain name

would also be unavailable.

Manufacturer’s Domain Name

Device manufacturer has established a DDNS and allotted a dynamic domain

name to every device. The domain name has been integrated into devices

during production. For example, if you enter the domain name seen below, your

web browser will connect the device and display the IP address.

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User Manual

Additional Notes :

 The domain name is made possible through port forwarding. The domain

name will change into the IP address and port number of the device when

visited through its domain name.

 If the device can be visited by IP address but can’t be visited by

manufacturer’s domain name, please check the DNS info if it is available or

not and make sure that the DNS setting is the same with the DNS setting of PC

in LAN.

Third Party Domain Name

You may also use other third party DDNS, such as www.3322.org. You may apply

for a free domain name from this website. All you have to do is to correctly enter

the information required, and the domain name can now be used.

The domain name will be displayed in the web browser whenever you are visiting

the IP Camera. However, if the port is not 80, the port number should be added

after the domain name and colon. Example: http://ipcam.3322.org:81

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User Manual

Other Settings

Video Settings Page

Video Settings

 Resolution. Use 1280 X 720 Resolution, Bit Rate is 2048 kbps and Frame

Rate is up to 20 fps. The higher the resolution or quality of the picture, the

higher bit rate requirement and bandwidth consumption will be. A high

bit rate allows the generation of higher image qualities.

NOTE: In setting the frame rate, bandwidth must be taken into

consideration. With a low bandwidth, a high frame rate would result into

uneven results. With limited bandwidths, it is suggested to set the frame

rate to 15fps. High bandwidth limits can set the frame rates to its highest

setting.

 Overlay Options. Through this setting, you can add the Time and

Camera Name to the images captured by your IP Camera.

Audio Settings

 Audio Options. Allows you to define values for input and output volume

(with 100 being the highest value).

 First Stream. Allows you to enable or disable the audio capture function,

and select the audio type which best suits your bandwidth limit.

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User Manual

Image Settings

 Color Adjustment. Allows you to adjust brightness, saturation, and contrast,

by either sliding the glide bars of the corresponding setting, or by entering

the value that you wish on the corresponding setting.

 Image Display Adjustment. Allows you to set the monitored area’s vide view

into Mirror or Flip.

 IR LED Control and Night vision mode. Allows you to enable or disable IP

Camera features which are useful in either night time or insufficiently lighted

areas. These are suggested to be set to AUTO and turned ON at all times.

Network Setting Page

Basic Network Setting

 LAN Setting. The default LAN settings are set to Dynamic, with its DNS

Configuration type set to DHCP.

 HTTP Port. Allows you to specify a port the IP Camera will use in

transferring the data going to the web server.

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Aztech WIPC409HD-E User manual

Aztech WIPC409HD-E User manual

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