Harris InfoCaster R2100 Hardware Installation Manual

InfoCaster

Harris

®

InfoCaster

™

R2100

Hardware Installation Manual

175-700202-00

Revision B

WARRANTY INFORMATION

The HARRIS BROADCAST COMMUNICATIONS STANDARD WARRANTY POLICY STATEMENT provides a

complete description of your warranty coverage, limitations, and exclusions. To view the complete warranty, visit

http://www.broadcast.harris.com/support/warranties.asp

If you have any questions about this Warranty, write to us at

Harris Canada Systems, Inc.

26 Peppler Street,

Waterloo, Ontario, Canada,

N2J 3C4,

or call us at 519-570-9111.

iTable of Contents

InfoCaster R2100 Hardware Installation Manual

Table of Contents

Preface

Manual Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi

Purpose .......................................................................................................................................... vi

Audience ........................................................................................................................................ vi

Revision History ............................................................................................................................. vi

Writing Conventions ....................................................................................................................... vi

Obtaining Documents .................................................................................................................... vii

Unpacking/Shipping Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii

Safety Standards and Compliances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix

Safety Terms and Symbols ............................................................................................................ ix

Restriction on Hazardous Substances (RoHS) Directive ................................................................ x

Waste from Electrical and Electronic Equipment (WEEE) Directive .............................................. xi

Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii

Safety Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv

Electrical Safety Guidelines .......................................................................................................... xv

Power Cords ............................................................................................................................ xv

General Electrical Safety Guidelines ....................................................................................... xv

General Safety Guidelines ........................................................................................................... xvi

ESD Safety Guidelines ................................................................................................................. xvi

Operation Safety Guidelines ....................................................................................................... xvii

Introduction

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Product Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Main Features ................................................................................................................................ 3

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InfoCaster R2100 Hardware Installation Manual

System Chassis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Front Panel ..................................................................................................................................... 4

Front Panel LEDs ...................................................................................................................... 4

Back Panel ..................................................................................................................................... 5

Back Panel Connections ........................................................................................................... 5

Back Panel PC Ports ...................................................................................................................... 6

PC Port Connections ................................................................................................................ 6

LAN Port LEDs .......................................................................................................................... 7

Installation and Setup

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Packing List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Chassis Rack Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Structural Support ........................................................................................................................ 12

Install the Chassis Slides ............................................................................................................. 13

Rack Mount the Chassis .............................................................................................................. 15

InfoCaster System Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

GPI Triggers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

USB GPI Trigger .......................................................................................................................... 18

Serial GPI Trigger ........................................................................................................................ 19

Configure GPI Triggers ................................................................................................................ 20

Temperature Probe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Connect the Temperature Probe .................................................................................................. 21

Temperature Probe Pinouts ......................................................................................................... 22

Configure the Temperature Probe ............................................................................................... 23

Output Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Display Output Options ................................................................................................................ 24

Single Head Output ................................................................................................................. 24

TV Out, Spanning, Edit & Playback, or Multi Head Output ..................................................... 24

Disable the Onboard VGA ...................................................................................................... 25

Configure NVIDIA Card Display ................................................................................................... 25

Configure ATI Card Display ......................................................................................................... 32

Video Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Configuration Utility ...................................................................................................................... 35

Select the Video Output Device ................................................................................................... 36

Set Device Output Options ........................................................................................................... 36

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InfoCaster R2100 Hardware Installation Manual

Set the Video Standard ................................................................................................................ 37

Configure VGA Output ................................................................................................................. 38

Confirm the Video Output ............................................................................................................. 39

Audio Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Enable Live Audio Input ............................................................................................................... 40

Enable Audio Output .................................................................................................................... 40

Configure the Audio I/O ................................................................................................................ 40

Audio Channel Output Options .................................................................................................... 43

Plasma Display Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Plasma XML File .......................................................................................................................... 45

Edit the File ............................................................................................................................. 45

Example Plasma XML File ........................................................................................................... 48

Maintenance

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Back Up Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Defragment Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Prevent Damage and Malfunction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Hardware ...................................................................................................................................... 52

Software ....................................................................................................................................... 52

Monitor Refresh Rate ................................................................................................................... 52

System Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

System Recovery DVD ................................................................................................................ 53

Recovery Procedure .................................................................................................................... 53

Specifications

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

System Technical Specifications .................................................................................................. 59

Temperature Probe Specifications ............................................................................................... 60

Power Supply Specifications ........................................................................................................ 61

Index .................................................................................................. 63

Technical Support ............................................................................ 67

iv Table of Contents

InfoCaster R2100 Hardware Installation Manual

Preface

vi Preface

InfoCaster R2100 Hardware Installation Manual

Manual Information

Purpose

This manual details the features, installation, operation, maintenance, and

specifications of the InfoCaster R2100 system.

Audience

This manual is written for engineers, technicians, and operators responsible for

the system installation and setup.

Revision History

The revision history of this manual is outlined in the following table.

Writing

Conventions

This manual adheres to the following writing conventions.

Table P-1. Revision History of Manual

Edition Date Revision History

A Manuals previous to revision numbering.

B November 2008 Updated technical support information.

Table P-2. Writing Conventions

Term or Convention Description

CAPS Indicates a specific key on the keyboard, such

as ENTER, TAB, CTRL, ALT, DELETE

Code

Indicates variables or command-line entries,

such as a DOS entry or something you type

into a field.

>

Indicates the direction of navigation through a

hierarchy of menus and windows.

hyperlink Indicates a jump to another location within the

electronic document or elsewhere

Internet address

Indicates a jump to a website or URL

Note

Indicates important information that helps to

avoid and troubleshoot problems

viiPreface

InfoCaster R2100 Hardware Installation Manual

Obtaining

Documents

Inscriber documents can be viewed or downloaded from the Harris website at

https://premier.harris.com/broadcast/. Alternatively, contact your Inscriber

customer service representative to request a document.

viii Preface

InfoCaster R2100 Hardware Installation Manual

Unpacking/Shipping Information

Inscriber has carefully inspected, tested, and calibrated this product prior to

shipment to ensure years of stable and trouble free service.

Before installing and configuring the InfoCaster R2100 system, follow these

steps:

1 Check equipment for any visible damage that may have occurred during

transit.

2 Confirm that you have received all items listed on the packing list.

3 Contact your Inscriber sales representative if any parts are missing.

4 Contact the carrier if any item is damaged.

5 Remove all packaging material from the product and its associated

components before you install the unit.

Keep at least one set of original Inscriber packaging, in the event that you need

to return a product for servicing. If the original packaging is not available, you

can purchase replacement packaging from Inscriber at a modest cost or supply

your own packaging as long as it meets the following criteria:

• The packaging must be able to withstand the weight of the product.

• The product must be held rigid within the packaging.

• There must be at least two inches (5 cm) of space between the product and

the container.

• The corners of the product must be protected.

If the product is still within the warranty period, Inscriber will return the

product to you prepaid after servicing.

ixPreface

InfoCaster R2100 Hardware Installation Manual

Safety Standards and Compliances

Safety Terms and Symbols

This manual uses the following safety terms and symbols to identify certain

conditions or practices.

Table P-3. Safety Terms and Symbols

WARNING: Identifies conditions or practices that can

result in personal injury or loss of life—high voltage is

present. Uninsulated dangerous voltage within the product’s

enclosure may be sufficient to constitute a risk of electric

shock to persons.

CAUTION: Identifies conditions or practices that can result

in damage to the equipment or other property. Important

operating and maintenance (servicing) instructions are

included in the literature accompanying the product.

xPreface

InfoCaster R2100 Hardware Installation Manual

Restriction on Hazardous Substances (RoHS) Directive

Directive 2002/95/EC–commonly known as the European Union (EU)

Restriction on Hazardous Substances (RoHS)–sets limits on the use of certain

substances found in electrical and electronic equipment. The Directive takes

effect on July 1, 2006, and it refers to the following hazardous substances:

• Lead (Pb)

•Mercury (Hg)

•Cadmium (Cd)

• Hexavalent Chromium (Cr-V1)

• Polybrominated Biphenyls (PBB)

• Polybrominated Diphenyl Ethers (PBDE)

All relevant Harris Corporation products either comply with the legislation or

are exempt. For example, spare parts supplied for the repair and upgrade of

equipment sold before July 1, 2006 are exempt from the legislation.

Figure P-1. RoHS Compliant Symbol

xiPreface

InfoCaster R2100 Hardware Installation Manual

Waste from Electrical and Electronic Equipment (WEEE) Directive

The European Union (EU) Directive 2002/96/EC on Waste from Electrical and

Electronic Equipment (WEEE) deals with the collection, treatment, recovery,

and recycling of electrical and electronic waste products. The objective of the

WEEE Directive is to assign the responsibility for the disposal of associated

hazardous waste to either the producers or users of these products. Producers

or users are required to recycle electrical and electronic equipment at end of its

useful life, and must not dispose of the equipment in landfills or by using other

unapproved methods.

In accordance with this EU Directive, Harris Corporation has affixed labels

indicating that such products must be properly recycled. Contact your local

Harris sales representative for information on returning these products for

recycling. Harris equipment that complies with the EU directive will be marked

with a WEEE-compliant symbol, as shown in

Figure P-2.

Figure P-2. WEEE Compliance Symbol

xii Preface

InfoCaster R2100 Hardware Installation Manual

Declaration of Conformity

Inscriber Graphics Systems declares that the following Inscriber turnkey system models are in conformity with

the standards stated in this note.

The Inscriber systems previously listed, are in conformity with the following standards, in accordance with the

89/336EEC Electromagnetic Compatibility Directive.

System Name Part Number Description

IconStation ICON-STA HD/SD Advanced Branding/MC Graphics

ICON-STN-H-3100 HD/SD Branding/MC Graphics

ICON-STN-S-3100 SD Branding/MC Graphics

Inscriber G1 INSG13100 Single Channel SD Graphics

Inscriber G3 INSG33100 Single Channel HD/SD Graphics

INSG32C Additional HD/SD Channel

Inscriber G-Channel INSGCH3100 HD/SD Information Channels

INSGCS3100 SD Information Channels

Inscriber Channel ONE INCS1H3100 HD/SD Information Channels

INCS1S3100 SD Information Channels

Inscriber G-Store INSGSH3100 HD/SD Media Store

INSGSS3100 SD Media Store

Inscriber RTX INSRTXDH3100 HD/SD Developer System

INSRTXPH3100 HD/SD Playback System

INSRTXDS3100 SD Developer System

INSRTXPS3100 SD Playback System

Inscriber TitleOne INSTO-H-3100 Single Channel HD/SD Graphics

INSTO3100 Single Channel SD Graphics

EN55022 Limits and methods of

measurement of radio disturbance

characteristics of information

technology equipment

EN61000-4-2 Electrostatic discharge

requirements “ESD”, 6kV CD,

8kV AD

xiiiPreface

InfoCaster R2100 Hardware Installation Manual

EN50081-1 Electromagnetic compatibility —

Generic emission standard —

Part 1: Residential, commercial,

and light industry

EN61000-4-3

EN50082-1 Electromagnetic compatibility —

Generic immunity standard —

Part 1: Residential, commercial,

and light industry

EN61000-4-4 Electrical fast transient

requirements “Burst”, 0.5kV Sig.

Lines, IkV Power line

EN55103-1 Electromagnetic compatibility —

Product family standard for audio,

video, audio-visual and

entertainment lighting control

apparatus for professional use —

Part 1: Emission

EN61000-4-5

EN55103-2 Electromagnetic compatibility —

Product family standard for audio,

video, audio-visual and

entertainment lighting control

apparatus for professional use —

Part 2: Immunity

EN61000-4-6

EN61000-3-2 Electromagnetic compatibility —

Part 3-2: Limits — Limits for

harmonic current emissions

(equipment input current up to

and including 16 A per phase)

EN61000-4-11

EN61000-3-3 Electromagnetic compatibility —

Part 3-3: Limits — Limitation of

voltage changes, voltage

fluctuations, and flicker in public

low-voltage supply systems, for

equipment with rate current

<=16A per phase and not subject

to conditional connection

xiv Preface

InfoCaster R2100 Hardware Installation Manual

Inscriber Graphics Systems also declares the conformity of the previously mentioned products, with the

required safety standards, in accordance with LVD 73/23 EEC

.

EN60950 Safety for information technology

equipment including electrical

business equipment

xvPreface

InfoCaster R2100 Hardware Installation Manual

Safety Guidelines

Adhere to the following safety guidelines to avoid personal injury or damage to your system.

Electrical Safety Guidelines

Power Cords

• Use the exact type of power cords as required.

• Use power cord(s) that came with safety certifications.

• The power cord(s) must be compliant with the AC voltage requirements in

your region.

• The power cord plug cap must have an electrical current rating that is at

least 125% of the electrical current rating of this product.

• The power cord plug cap that plugs into the AC receptacle on the power

supply must be an IEC 320, sheet C13, type female connector.

• Disconnect the power supply before accessing the InfoCaster chassis or its

components.

• Plug the power cord(s) into a socket that is properly grounded before

turning on the power.

General Electrical Safety Guidelines

• Be aware of the locations of the power switches on the chassis and in the

room, so you can disconnect the power supply if an accident occurs.

• Take extra precautionary measures when working with high voltage

components. It is not recommended to work alone.

• Before removing or installing main system components, be sure to

disconnect the power first. Turn off the system before you disconnect the

power supply.

• Use only one hand when working with powered-on electrical equipment to

avoid possible electrical shock.

• Use rubber mats specifically designed as electrical insulators when working

with computer systems.

• The power supply or power cord must include a grounding plug and must

be plugged into grounded outlets.

Warning

To avoid electrical shock, check

the power cords properly.

Warning

Adhere to the following

Electrical Safety Guidelines to

avoid possible damages to the

system or injury to yourself.

xvi Preface

InfoCaster R2100 Hardware Installation Manual

• Motherboard Battery: CAUTION – Make sure not to install the onboard

battery upside down to avoid possible explosion. Make sure that the

positive side should be facing up on the motherboard. This battery must be

replaced only with the same or an equivalent type recommended by the

manufacturer. Dispose of used batteries according to the manufacturer's

instructions.

• CD-ROM Laser: CAUTION – Do not open the enclosures of power

supplies or CD ROM to avoid injury.

General Safety Guidelines

• Keep the area around the InfoCaster chassis clean and free of clutter.

• To avoid injuries to the back, be sure to use your leg muscles, keep your

back straight, and bend your knees, when lifting the system.

• Avoid wearing loose clothing to preventing it from coming into contact

with power circuits.

• After removing the components or chassis covers from the system, place

them on a table for safeguard.

• Be sure to remove any jewelry or metal objects before working on the

chassis to avoid short circuits should these objects come into contact with

power circuits.

• After accessing the interior of the chassis, be sure to close the chassis with

the chassis covers and secure the chassis to the racks with screws.

ESD Safety Guidelines

The following measures are generally sufficient to protect against Electric

Statics Discharge (ESD).

• Use a grounded wrist strap designed to prevent static discharge.

• Keep all components and printed circuit boards (PCBs) in their anti-static

bags until ready for use.

• Touch a grounded metal object before removing the board from the

anti-static bag.

• Do not let components or PCBs come into contact with your clothing,

which may retain a charge even if you are wearing a wrist strap.

• Touch a grounded metal object before removing the board from the

anti-static bag.

Warning

Adhere to the following General

Safety Guidelines to ensure

your personal safety.

Caution

Electric Static Discharge (ESD)

can damage electronic

components. To prevent

damage to your system board, it

is important to handle it very

carefully.

xviiPreface

InfoCaster R2100 Hardware Installation Manual

• Handle a board by its edges only; do not touch its components, peripheral

chips, memory modules or contacts.

• When handling chips or modules, avoid touching their pins.

• Put the motherboard and peripherals back into their anti-static bags when

not in use.

• For grounding purposes, make sure your computer chassis provides

excellent conductivity between the power supply, the case, the mounting

fasteners and the motherboard.

Operation Safety Guidelines

Adhere to the following safety guidelines to avoid personal injury when

accessing the InfoCaster chassis.

1 Turn off all peripheral devices connected to the InfoCaster chassis.

2 Press the power button to power off the system.

3 Unplug all power cords from the system or wall outlets.

4 Disconnect all the cables and label the cables for easy identification.

5 Use a grounded wrist strap designed to prevent static discharge when

handling components.

Ensure the following measures are in place before installing the chassis into a

rack.

• The rack must be securely anchored onto a unmovable surface or structure

before installing the chassis into the rack.

• The system must be adequately supported. Make sure that all the

components are securely fastened to the chassis to prevent components

from falling off from the chassis.

• Unplug the power cord(s) of the rack before installing the chassis into the

rack.

• Install an AC Power Disconnect for the entire rack assembly and this Power

Disconnect must be clearly marked.

• The rack assembly must be properly grounded to avoid electric shock.

• The rack assembly must provide sufficient airflow to the chassis for proper

cooling.

Caution

For proper cooling, make sure

to install all chassis covers

before turning on the system. If

this rule is not strictly followed,

warranty may become void. Do

not open the casing of a power

supply. Power supplies can only

be accessed and serviced by a

qualified technician of the

manufacturer.

xviii Preface

InfoCaster R2100 Hardware Installation Manual

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Harris InfoCaster R2100 Hardware Installation Manual

Harris InfoCaster R2100 Hardware Installation Manual

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