Harris InfoCaster R1000 Hardware Installation Manual

Brand: Harris

Model: InfoCaster R1000

Type: Hardware Installation Manual

InfoCaster

Harris

InfoCaster

R1000

Hardware Installation Manual

175-700200-00

Harris Canada Systems, Inc. 26 Peppler Street, Waterloo, Ontario, Canada N2J 3C4

SOFTWARE LICENSE AGREEMENT

1. NOTICE.

THIS IS A CONTRACT. BY INDICATING YOUR ACCEPTANCE BELOW, YOU ACCEPT ALL THE TERMS AND CONDITIONS OF THIS AGREEMENT. IF

YOU DO NOT AGREE WITH THE TERMS AND CONDITIONS OF THIS AGREEMENT, DECLINE WHERE INSTRUCTED, AND YOU WILL NOT BE ABLE

TO USE THE SOFTWARE. HARRIS CANADA SYSTEMS, INC. IS WILLING TO LICENSE THIS SOFTWARE TO YOU ONLY ON THE CONDITION THAT

YOU ACCEPT ALL OF THE TERMS CONTAINED IN THIS LICENSE AGREEMENT.

2. Ownership and License.

This is a license agreement and NOT an agreement for sale. We continue to own the copy of the software installed by this program and any other copy that you

are authorized by this Agreement to make (the "Software"). Your rights to use the Software are specified in this Agreement, and we retain all rights not

expressly granted to you in this Agreement. Nothing in this Agreement constitutes a waiver of our rights under any copyright law or any other law.

3. Permitted Uses.

3.01 Right to Install and Use. You may install and use the Software on the hard disk drive of any single compatible computer that you own. However, you may

not under any circumstances have the Software installed onto the hard drives of more than one computer at the same time, nor may you install the Software

onto the hard disk drive of one computer and then use the original distribution media on another computer. If you wish to use the Software on more than one

computer, you must either erase the Software from the first hard drive before you install it onto a second hard drive, or else license an additional copy of the

Software for each additional computer on which you want to use it.

3.02 Right to Copy. You may make one (1) copy of the Software for backup and archival purposes, provided that the original and the copy are kept in your

possession, and that your installation and use of the Software does not exceed that allowed in Section 3.01, and provided you reproduce our copyright notice

on the copy.

3.03 Right to Transfer. You shall not assign, transfer sublicense, rent, lend, or lease the Software or your rights under this Agreement without our prior written

approval.

4. Prohibited Uses.

You may not, without written permission from us: (a) use, copy, modify, merge, or transfer copies of the Software or documentation except as provided in this

Agreement; (b) use any backup or archival copy of the Software (or allow someone else to use such copy) for any purpose other than to replace the original

copy in the event it is destroyed or becomes defective; or (c) disassemble, decompile or "unlock," reverse translate, or in any manner decode the Software or

the dongle security device for any reason.

5. Limited Warranty.

We make the following limited warranties from the date you acquired the Software from us or our authorized dealer:

(a) Media. For a period of twenty (20) days, the distribution media and documentation in this package will be free from defects in materials and workmanship

under normal use. If the distribution media or documentation fail to conform to this warranty, you may, as your sole and exclusive remedy, obtain a

replacement free of charge if you return the defective disk or documentation to us with a dated proof of purchase.

(b) Interlock Security Device. Provided you are in compliance with this Agreement, we will replace a damaged or defective interlock security device (dongle)

no matter what the cause of the damage. In order to receive a replacement device, you must return the damaged device to Harris Canada Systems, Inc.

26 Peppler Street, Waterloo, Ontario, Canada, N2J 3C4.

WE DO NOT WARRANT THAT THE SOFTWARE WILL MEET YOUR REQUIREMENTS OR THAT ITS OPERATION WILL BE UNINTERRUPTED OR

ERROR-FREE. WE EXCLUDE AND EXPRESSLY DISCLAIM ALL EXPRESS AND IMPLIED WARRANTIES AND CONDITIONS NOT STATED HEREIN,

INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusion may not apply to you. This limited warranty gives you specific

legal rights, and you may also have other legal rights, which vary from jurisdiction to jurisdiction.

6. LIMITATION OF LIABILITY.

IN NO EVENT SHALL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED

TO LOSS OF PROFITS, REVENUE, DATA, OR DATA USE, OR MACHINE USE, INCURRED BY YOU OR ANY THIRD PARTY, WHETHER IN AN ACTION IN

CONTRACT OR TORT, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR LIABILITY TO YOU FOR ANY LOSSES

SHALL NOT EXCEED THE GREATER OF $500 AND THE AMOUNT YOU ORIGINALLY PAID FOR THE SOFTWARE.

Some jurisdictions do not allow these limitations or exclusions, so they may not apply to you.

7. United States Government Restricted Rights.

The enclosed Software and documentation are provided with Restricted Rights. Use, duplication or disclosure by the U.S. Government or any agency or

instrumentality thereof is subject to restrictions as set forth in subdivision (c)(1 )(ii) of the Rights in Technical Data and Computer Software clause at 48 C.

F.R. 252.227-7013, or in subdivision (c)(1) and (2) of the Commercial Computer Software -- Restricted Rights Clause at 48 C.F.R. 52.227-19, as applicable.

Contractor Manufacturer is Harris Canada Systems, Inc. 26 Peppler Street, Waterloo, Ontario, Canada, N2J 3C4

8. Termination.

This license and your right to use this Software automatically terminate if you fail to comply with any provisions of this Agreement, destroy the copies of the

Software in your possession, or voluntarily return the Software to us. Upon termination you will destroy all copies of the Software and documentation.

Otherwise, the restrictions on your rights to use the Software will expire upon expiration of the copyright to the Software.

9. Miscellaneous Provisions.

This Agreement will be governed by and construed in accordance with the laws of the Province of Ontario and not by the 1980 United Nations Convention on

Contracts for the International Sale of Goods, as amended. This is the entire agreement between us relating to the contents of this package, and supersedes any

prior purchase order, communications, advertising or representations concerning the contents of this package. No change or modification of this Agreement will be

valid unless it is in writing, and is signed by us.

10. Quebec Transactions.

If you reside in the Province of Quebec, Canada, you agree to the following: The parties hereto have expressly required that the present Agreement and its Exhibits

be drawn up in the English language. Les parties aux presentes ont expressement exige que la presente convention et ses Annexes soient redigees en langue

anglaise.

If you have any questions about this Agreement, write to us at

Harris Canada Systems, Inc.

26 Peppler Street,

Waterloo, Ontario, Canada,

N2J 3C4,

or call us at 519-570-9111.

iTable of Contents

InfoCaster Rackmount Hardware Installation Manual

Table of Contents

Preface

Manual Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi

Purpose .......................................................................................................................................... vi

Audience ........................................................................................................................................ vi

Writing Conventions ....................................................................................................................... vi

Unpacking/Shipping Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii

Safety Standards and Compliances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii

Safety Terms and Symbols .......................................................................................................... viii

Restriction on Hazardous Substances (RoHS) Directive ............................................................... ix

Waste from Electrical and Electronic Equipment (WEEE) Directive ............................................... x

Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi

Safety Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii

Electrical Safety Guidelines ......................................................................................................... xiii

Power Cords ........................................................................................................................... xiii

General Electrical Safety Guidelines ...................................................................................... xiii

General Safety Guidelines ........................................................................................................... xiv

ESD Safety Guidelines ................................................................................................................. xiv

Operation Safety Guidelines ......................................................................................................... xv

Introduction

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Product Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Main Features ................................................................................................................................ 3

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InfoCaster Rackmount Hardware Installation Manual

System Chassis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Front Panel ..................................................................................................................................... 4

Front Panel LEDs ...................................................................................................................... 4

Back Panel ..................................................................................................................................... 5

Back Panel Connections ........................................................................................................... 5

Back Panel PC Ports ...................................................................................................................... 6

PC Port Connections ................................................................................................................ 6

LAN Port LEDs .......................................................................................................................... 7

Functional Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Installation and Setup

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Chassis Rack Mount . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Structural Support ........................................................................................................................ 11

Chassis Slides Installation ........................................................................................................... 12

Rack Installation ........................................................................................................................... 14

InfoCaster System Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

GPI Triggers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Serial Port GPI Trigger ................................................................................................................. 17

USB GPI Trigger .......................................................................................................................... 18

Video Output Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Connect the Output Cables .......................................................................................................... 20

Set Up the Display Output ............................................................................................................ 20

Single Head Output ................................................................................................................. 20

Spanning, Edit & Playback, or Multi Head Output .................................................................. 20

Disable the Onboard VGA ...................................................................................................... 21

Configure Display Settings ........................................................................................................... 21

Video Setup Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Configuration Utility ...................................................................................................................... 25

Select the Video Output Device ................................................................................................... 26

Set the Video Standard ................................................................................................................ 26

Set Device Output Options ........................................................................................................... 26

Configure VGA Output ................................................................................................................. 28

Confirm the Video Output ............................................................................................................. 30

Audio Setup Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Enable Live Audio Input ............................................................................................................... 31

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InfoCaster Rackmount Hardware Installation Manual

Enable Audio Output .................................................................................................................... 31

Configure the Audio I/O ................................................................................................................ 31

Work with Network Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Creation Station ........................................................................................................................... 32

Player ........................................................................................................................................... 32

Network Manager ......................................................................................................................... 32

Maintenance

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Back Up Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Defragment Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Prevent Damage and Malfunction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Hardware ...................................................................................................................................... 36

Software ....................................................................................................................................... 36

Monitor Refresh Rate ................................................................................................................... 36

System Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

System Restore DVD ................................................................................................................... 37

Restore Procedure ....................................................................................................................... 37

Specifications

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

System Technical Specifications .................................................................................................. 41

Power Supply Specifications ........................................................................................................ 42

Index .................................................................................................................................. 43

Technical Support ............................................................................................................ 47

iv Table of Contents

InfoCaster Rackmount Hardware Installation Manual

Preface

vi Preface

InfoCaster Rackmount Hardware Installation Manual

Manual Information

Purpose

This manual details the features, installation, operation, maintenance, and

specifications of your InfoCaster Rackmount system.

Audience

This manual is written for engineers, technicians, and operators responsible for

the system installation and setup.

Writing Conventions

This manual adheres to the following writing conventions.

Table P-1. Writing Conventions

Term or Convention Description

CAPS Indicates a specific key on the keyboard,

such as ENTER, TAB, CTRL, ALT,

DELETE

Code

Indicates variables or command-line

entries, such as a DOS entry or

something you type into a field.

Indicates the direction of navigation

through a hierarchy of menus and

windows.

hyperlink Indicates a jump to another location within

the electronic document or elsewhere.

Note

Indicates important information that helps

to avoid and troubleshoot problems.

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InfoCaster Rackmount Hardware Installation Manual

Unpacking/Shipping Information

Inscriber has carefully inspected, tested, and calibrated this product prior to

shipment to ensure years of stable and trouble free service.

Before you install and configure your InfoCaster Rackmount system, follow

these steps:

1 Check equipment for any visible damage that may have occurred during

transit.

2 Confirm that you have received all items listed on the packing list.

3 Contact your Inscriber sales representative if any parts are missing.

4 Contact the carrier if any item is damaged.

5 Remove all packaging material from the product and its associated

components before you install the unit.

Keep at least one set of original Inscriber packaging, in the event that you need

to return a product for servicing. If the original packaging is not available, you

can purchase replacement packaging from Inscriber at a modest cost or supply

your own packaging as long as it meets the following criteria:

• The packaging must be able to withstand the weight of the product.

• The product must be held rigid within the packaging.

• There must be at least two inches (5 cm) of space between the product and

the container.

• The corners of the product must be protected.

If the product is still within the warranty period, Inscriber will return the

product to you prepaid after servicing.

viii Preface

InfoCaster Rackmount Hardware Installation Manual

Safety Standards and Compliances

Safety Terms and Symbols

This manual uses the following safety terms and symbols to identify certain

conditions or practices.

Table P-2. Safety Terms and Symbols

WARNING: Identifies conditions or practices that can

result in personal injury or loss of life—high voltage is

present. Uninsulated dangerous voltage within the product’s

enclosure may be sufficient to constitute a risk of electric

shock to persons.

CAUTION: Identifies conditions or practices that can result

in damage to the equipment or other property. Important

operating and maintenance (servicing) instructions are

included in the literature accompanying the product.

ixPreface

InfoCaster Rackmount Hardware Installation Manual

Restriction on Hazardous Substances (RoHS) Directive

Directive 2002/95/EC–commonly known as the European Union (EU)

Restriction on Hazardous Substances (RoHS)–sets limits on the use of certain

substances found in electrical and electronic equipment. The Directive takes

effect on July 1, 2006, and it refers to the following hazardous substances:

• Lead (Pb)

•Mercury (Hg)

•Cadmium (Cd)

• Hexavalent Chromium (Cr-V1)

• Polybrominated Biphenyls (PBB)

• Polybrominated Diphenyl Ethers (PBDE)

All relevant Harris Corporation products either comply with the legislation or

are exempt. For example, spare parts supplied for the repair and upgrade of

equipment sold before July 1, 2006 are exempt from the legislation.

Figure P-1. RoHS Compliant Symbol

xPreface

InfoCaster Rackmount Hardware Installation Manual

Waste from Electrical and Electronic Equipment (WEEE) Directive

The European Union (EU) Directive 2002/96/EC on Waste from Electrical and

Electronic Equipment (WEEE) deals with the collection, treatment, recovery,

and recycling of electrical and electronic waste products. The objective of the

WEEE Directive is to assign the responsibility for the disposal of associated

hazardous waste to either the producers or users of these products. Producers

or users are required to recycle electrical and electronic equipment at end of its

useful life, and must not dispose of the equipment in landfills or by using other

unapproved methods.

In accordance with this EU Directive, Harris Corporation has affixed labels

indicating that such products must be properly recycled. Contact your local

Harris sales representative for information on returning these products for

recycling. Harris equipment that complies with the EU directive will be marked

with a WEEE-compliant symbol, as shown in Figure P-2.

Figure P-2. WEEE Compliance Symbol

xiPreface

InfoCaster Rackmount Hardware Installation Manual

Declaration of Conformity

Inscriber Graphics Systems declares that the following Inscriber turnkey system models are in conformity with

the standards stated in this note.

The Inscriber turnkey systems previously listed, are in conformity with the following standards, in accordance

with the 89/336EEC Electromagnetic Compatibility Directive.

System Name Part Number Description

InfoCaster DS1000 INCSDS1000 Compact Digital Signage Platform

InfoCaster R1000 INCSR1000 Rackmount Digital Signage Platform

EN55022 Limits and methods of

measurement of radio disturbance

characteristics of information

technology equipment

EN61000-4-2 Electrostatic discharge

requirements “ESD”, 6kV CD,

8kV AD

EN50081-1 Electromagnetic compatibility —

Generic emission standard —

Part 1: Residential, commercial,

and light industry

EN61000-4-3

EN50082-1 Electromagnetic compatibility —

Generic immunity standard —

Part 1: Residential, commercial,

and light industry

EN61000-4-4 Electrical fast transient

requirements “Burst”, 0.5kV Sig.

Lines, IkV Power line

EN55103-1 Electromagnetic compatibility —

Product family standard for audio,

video, audio-visual and

entertainment lighting control

apparatus for professional use —

Part 1: Emission

EN61000-4-5

EN55103-2 Electromagnetic compatibility —

Product family standard for audio,

video, audio-visual and

entertainment lighting control

apparatus for professional use —

Part 2: Immunity

EN61000-4-6

xii Preface

InfoCaster Rackmount Hardware Installation Manual

Inscriber Graphics Systems also declares the conformity of the previously mentioned products, with the

required safety standards, in accordance with LVD 73/23 EEC

EN61000-3-2 Electromagnetic compatibility —

Part 3-2: Limits — Limits for

harmonic current emissions

(equipment input current up to

and including 16 A per phase)

EN61000-4-11

EN61000-3-3 Electromagnetic compatibility —

Part 3-3: Limits — Limitation of

voltage changes, voltage

fluctuations, and flicker in public

low-voltage supply systems, for

equipment with rate current

<=16A per phase and not subject

to conditional connection

EN60950 Safety for information technology

equipment including electrical

business equipment

xiiiPreface

InfoCaster Rackmount Hardware Installation Manual

Safety Guidelines

Adhere to the following safety guidelines to avoid personal injury or damage to your system.

Electrical Safety Guidelines

Power Cords

• Use the exact type of power cords as required.

• Use power cord(s) that came with safety certifications.

• The power cord(s) must be compliant with the AC voltage requirements in

your region.

• The power cord plug cap must have an electrical current rating that is at

least 125% of the electrical current rating of this product.

• The power cord plug cap that plugs into the AC receptacle on the power

supply must be an IEC 320, sheet C13, type female connector.

• Disconnect the power supply before accessing the InfoCaster Rackmount

chassis or its components.

• Plug the power cord(s) into a socket that is properly grounded before

turning on the power.

General Electrical Safety Guidelines

• Be aware of the locations of the power switches on the chassis and in the

room, so you can disconnect the power supply if an accident occurs.

• Take extra precautionary measures when working with high voltage

components. It is not recommended to work alone.

• Before removing or installing main system components, be sure to

disconnect the power first. Turn off the system before you disconnect the

power supply.

• Use only one hand when working with powered-on electrical equipment to

avoid possible electrical shock.

• Use rubber mats specifically designed as electrical insulators when working

with computer systems.

• The power supply or power cord must include a grounding plug and must

be plugged into grounded outlets.

Warning

To avoid electrical shock, check

the power cords properly.

Warning

Adhere to the following

Electrical Safety Guidelines to

avoid possible damages to the

system or injury to yourself.

xiv Preface

InfoCaster Rackmount Hardware Installation Manual

• Motherboard Battery: CAUTION – Make sure not to install the onboard

battery upside down to avoid possible explosion. Make sure that the

positive side should be facing up on the motherboard. This battery must be

replaced only with the same or an equivalent type recommended by the

manufacturer. Dispose of used batteries according to the manufacturer's

instructions.

• CD-ROM Laser: CAUTION – Do not open the enclosures of power

supplies or CD ROM to avoid injury.

General Safety Guidelines

• Keep the area around the InfoCaster chassis clean and free of clutter.

• To avoid injuries to the back, be sure to use your leg muscles, keep your

back straight, and bend your knees, when lifting the system.

• Avoid wearing loose clothing to preventing it from coming into contact

with power circuits.

• After removing the components or chassis covers from the system, place

them on a table for safeguard.

• Be sure to remove any jewelry or metal objects before working on the

chassis to avoid short circuits should these objects come into contact with

power circuits.

• After accessing the interior of the chassis, be sure to close the chassis with

the chassis covers and secure the chassis to the racks with screws.

ESD Safety Guidelines

The following measures are generally sufficient to protect against Electric

Statics Discharge (ESD).

• Use a grounded wrist strap designed to prevent static discharge.

• Keep all components and printed circuit boards (PCBs) in their anti-static

bags until ready for use.

• Touch a grounded metal object before removing the board from the

anti-static bag.

• Do not let components or PCBs come into contact with your clothing,

which may retain a charge even if you are wearing a wrist strap.

• Touch a grounded metal object before removing the board from the

anti-static bag.

Warning

Adhere to the following General

Safety Guidelines to ensure

your personal safety.

Caution

Electric Static Discharge (ESD)

can damage electronic

components. To prevent

damage to your system board, it

is important to handle it very

carefully.

xvPreface

InfoCaster Rackmount Hardware Installation Manual

• Handle a board by its edges only; do not touch its components, peripheral

chips, memory modules or contacts.

• When handling chips or modules, avoid touching their pins.

• Put the motherboard and peripherals back into their anti-static bags when

not in use.

• For grounding purposes, make sure your computer chassis provides

excellent conductivity between the power supply, the case, the mounting

fasteners and the motherboard.

Operation Safety Guidelines

Adhere to the following safety guidleines to avoid personal injury when

accessing the InfoCaster Rackmount chassis.

1 Turn off all peripheral devices connected to the InfoCaster Rackmount

chassis.

2 Press the power button to power off the system.

3 Unplug all power cords from the system or wall outlets.

4 Disconnect all the cables and label the cables for easy identification.

5 Use a grounded wrist strap designed to prevent static discharge when

handling components.

Ensure the following measures are in place before installing the chassis into a

rack.

• The rack must be securely anchored onto a unmovable surface or structure

before installing the chassis into the rack.

• The system must be adequately supported. Make sure that all the

components are securely fastened to the chassis to prevent components

from falling off from the chassis.

• Unplug the power cord(s) of the rack before installing the chassis into the

rack.

• Install an AC Power Disconnect for the entire rack assembly and this Power

Disconnect must be clearly marked.

• The rack assembly must be properly grounded to avoid electric shock.

• The rack assembly must provide sufficient airflow to the chassis for proper

cooling.

Caution

For proper cooling, make sure

to install all chassis covers

before turning on the system. If

this rule is not strictly followed,

warranty may become void. Do

not open the casing of a power

supply. Power supplies can only

be accessed and serviced by a

qualified technician of the

manufacturer.

xvi Preface

InfoCaster Rackmount Hardware Installation Manual

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Harris InfoCaster R1000 Hardware Installation Manual

Harris InfoCaster R1000 Hardware Installation Manual

Harris InfoCaster R1000 Hardware Installation Manual

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