HP 663728R999F7PH User manual

HP Z1 Workstation

User Guide

Copyright Information

Development Company, L.P.

Second Edition: February 2013

First Edition: March 2012

Part number: 6858

86-002

Warranty

Hewlett-Packard Company shall not be

liable for technical or editorial errors or

omissions contained herein or for incidental

or consequential damages in connection

with the furnishing, performance, or use of

this material. The information in this

document is provided “as is” without

warranty of any kind, including, but not

limited to, the implied warranties of

merchantability and fitness for a particular

purpose, and is subject to change without

notice. The warranties for HP products are

set forth in the express limited warranty

statements accompanying such products.

Nothing herein should be construed as

constituting an additional warranty.

The information contained herein is subject

to change without notice. The only

warranties for HP products and services are

set forth in the express warranty statements

accompanying such products and services.

Nothing herein should be construed as

constituting an additional warranty. HP shall

not be liable for technical or editorial errors

or omissions contained herein.

Trademark Credits

Microsoft and Windows are U.S. registered

trademarks of Microsoft Corporation.

Intel is a trademark of Intel Corporation in

the U.S. and other countries.

FireWire is a trademark of Apple Computer,

Inc., registered in the U.S. and other

countries.

Bluetooth is a trademark owned by its

proprietor and used by Hewlett-Packard

Company under license.

About this guide

This guide provides setup and basic troubleshooting information for the HP Z1 Workstation. It includes

these topics:

Guide topics

Locating HP resources on page 1

HP Z1 Workstation features on page 7

Setting up and using the workstation on page 11

Setting up and restoring Windows 7 on page 27

Setting up and restoring Windows 8 on page 34

Setting up and restoring Linux on page 39

Updating the workstation on page 44

Diagnostics and Minor Troubleshooting on page 46

Routine Care on page 52

TIP: If you do not find what you are looking for in this guide:

— Find technical details in the HP Z1 Workstation Maintenance and Service Guide at

http://www.hp.com/support/workstation_manuals.

— View removal and replacement videos at

http://www.hp.com/go/sml.

— See additional information on your workstation at

http://www.hp.com/go/workstations.

iii

iv About this guide

Table of contents

1 Locating HP resources ....................................................................................................... 1

Product information .................................................................................................................. 2

Support ................................................................................................................................... 3

Product documentation ............................................................................................................. 4

Product diagnostics .................................................................................................................. 5

Product updates ....................................................................................................................... 6

2 HP Z1 Workstation features ............................................................................................. 7

Components ............................................................................................................................ 7

Front and bottom components ..................................................................................... 7

Side components ....................................................................................................... 8

Rear components ...................................................................................................... 9

Product specifications ............................................................................................................. 10

Physical characteristics ............................................................................................ 10

Environmental specifications ..................................................................................... 10

3 Setting up and using the workstation ............................................................................. 11

Setting up the workstation ....................................................................................................... 11

Location and ventilation ........................................................................................... 11

Setup procedure ..................................................................................................... 12

Installing the USB wireless dongle into the internal USB port ......................................... 18

Enabling Bluetooth Devices ....................................................................................... 20

Display options ...................................................................................................................... 21

Adjusting display brightness ..................................................................................... 21

Controlling display panel brightness .......................................................................... 21

Internal display panel backlight brightness .................................................. 21

Pixel color brightness ................................................................................ 22

Adding an external monitor ...................................................................................... 23

Customizing the display panel or the external monitor ................................................. 23

Using the HP Z1 Workstation as a monitor ................................................................. 24

Adjusting the audio signal ....................................................................................................... 25

Using the webcam ................................................................................................................. 25

Installing optional components ................................................................................................. 25

Security ................................................................................................................................ 25

Product recycling ................................................................................................................... 25

v

4 Setting up and restoring Windows 7 ............................................................................... 27

Setting up the Windows 7 operating system .............................................................................. 27

Installing or upgrading device drivers ........................................................................ 27

Transferring files and settings .................................................................................... 28

Restoring and recovering in Windows 7 ................................................................................... 28

System Restore ........................................................................................................ 29

System Recovery ..................................................................................................... 30

System Recovery when Windows is responding ........................................... 30

System Recovery when Windows is not responding ...................................... 31

System recovery using recovery media ........................................................ 31

Creating recovery media ............................................................ 32

Using recovery media ................................................................ 33

5 Setting up and restoring Windows 8 ............................................................................... 34

Additional information ............................................................................................................ 34

Setting up the Windows 8 Operating System .............................................................. 34

Downloading Windows 8 updates ............................................................................ 35

Backup and recovery in Windows 8 ......................................................................................... 35

Backing up your information ..................................................................................... 35

Performing a system recovery ................................................................................... 36

Using the Windows recovery tools ............................................................. 36

Using F11 recovery tools ........................................................................... 37

Using HP Windows 8 restore media (purchased separately) .......................... 38

6 Setting up and restoring Linux ........................................................................................ 39

HP Linux Support Matrix ......................................................................................................... 39

HP Installer Kit for Linux (HPIKL) ................................................................................................ 40

Setting up Red Hat Enterprise Linux .......................................................................................... 40

HPIKL driver disc ..................................................................................................... 41

Installing with the HP Red Hat Linux driver disc ........................................................... 41

Warranty ............................................................................................................... 41

Setting up SUSE Linux Enterprise Desktop (SLED) ........................................................................ 42

Setting up preloaded SLED ....................................................................................... 42

Installing SLED with the DVD Installer Kit .................................................................... 42

Warranty ............................................................................................................... 42

Restoring SLED (preloaded systems only) .................................................................... 43

Proprietary graphics drivers ..................................................................................................... 43

7 Updating the workstation ............................................................................................... 44

Updating the workstation after first boot .................................................................................... 44

vi

Upgrading the BIOS ............................................................................................................... 44

Determining the current BIOS version ......................................................................... 44

Upgrading BIOS ..................................................................................................... 45

Upgrading device drivers ........................................................................................................ 45

8 Diagnostics and Minor Troubleshooting ........................................................................... 46

Calling support ...................................................................................................................... 46

Locating ID labels ................................................................................................................... 47

Locating warranty information ................................................................................................. 48

HP troubleshooting resources and tools ..................................................................................... 48

HP Support Assistant (HPSA) ..................................................................................... 48

Online support ........................................................................................................ 48

Troubleshooting a problem ........................................................................ 49

Instant Support and Active Chat ................................................................. 49

Customer Advisories, Customer and Security Bulletins, and Customer Notices .. 49

Product Change Notifications .................................................................... 49

Helpful hints ........................................................................................................... 50

At startup ................................................................................................ 50

During operation ...................................................................................... 50

Customer Self-Repair program ................................................................... 51

Other troubleshooting options .................................................................... 51

9 Routine Care ................................................................................................................... 52

General cleaning safety precautions ......................................................................................... 52

Cleaning the chassis ............................................................................................................... 52

Cleaning the keyboard ........................................................................................................... 53

Cleaning the monitor .............................................................................................................. 53

Cleaning the mouse ................................................................................................................ 54

vii

viii

1 Locating HP resources

This section provides information on the following resources for your HP workstation:

Topics

Product information on page 2

●

Technical specifications

●

HP Cool Tools

●

Regulatory information

●

Accessories

●

System board

●

Serial number, Certificate of Authenticity, and Genuine

Microsoft Label

Support on page 3

●

Product support

●

HP Support Assistant

●

Warranty information

Product documentation on page 4

●

HP and third-party documentation, white papers

●

Product notifications

●

Technical specifications (QuickSpecs)

●

Customer Advisories, Security Bulletins, Notices

Product diagnostics on page 5

●

HP Vision Diagnostics

●

Audible beeps and LED code definitions

●

POST error codes

Product updates on page 6

●

Driver and BIOS updates

●

Operating systems

1

Product information

Table 1-1 Product information

Topic Location

Technical specifications Go to

www.hp.com/go/quickspecs. In the left pane, select your region and then

select Workstations.

HP Cool Tools (Windows® 7

only)

Most HP workstations with the Windows 7 operating system are preloaded with tools

that may enhance system performance and with additional software that is not

automatically installed during first boot. To access these applications:

●

Click the HP Cool Tools icon on the desktop, or

●

Open the HP Cool Tools folder by selecting Start > All Programs > HP >

HP Cool Tools.

To learn more about these applications, click HP Cool Tools—Learn More.

To install or launch the applications, click the appropriate application icon.

Regulatory information Refer to the Safety & Regulatory Information guide for product regulatory information.

You can also refer to the regulatory label on the workstation chassis.

Accessories For complete and current information on supported accessories and components, see

http://www.hp.com/go/workstations.

System board A diagram of the system board is located on the inside of the chassis (all-in-one

configuration). Additional information is located in the workstation Maintenance and

Service Guide on the Web at

http://www.hp.com/support/workstation_manuals/.

Serial number, Certificate of

Authenticity (COA), and Genuine

Microsoft Label (GML) (if

applicable)

The serial number label is on a pull-out card on the side of the display (all-in-one

configuration). The COA (Windows 7) and GML (Windows 8) are typically located

near the serial number label. Some workstations have this label on the bottom panel.

Linux For information on running Linux on HP workstations, go to

http://www.hp.com/

linux/, then select Linux on Workstations from the list on the left.

2Chapter 1 Locating HP resources

Support

Table 1-2 Support

Topic Location

Product support For U.S. support, go to

http://www.hp.com/go/contactHP.

For worldwide support, go to

http://welcome.hp.com/country/us/en/wwcontact_us.html.

Here you can:

●

Chat online with an HP technician

●

Obtain email support

●

Find support telephone numbers

●

Locate an HP service center

HP Support

Assistant

(Windows 7

only)

HP Support Assistant is an HP application that helps you maintain the performance of your workstation

and resolve problems through automated updates and tune-ups, built-in diagnostics, and guided

assistance.

To access HP Support Assistant, double-click the HP Support Assistant icon on your desktop.

NOTE: HP Support Assistant is preinstalled on select HP workstations running Windows 7. HP

Support Assistant is not available on workstations running Windows 8 or Linux.

Warranty

information

To locate base warranty information, see

http://www.hp.com/support/warranty-lookuptool.

To locate an existing Care Pack, see

http://www.hp.com/go/lookuptool.

To extend a standard product warranty, see

http://h20219.www2.hp.com/services/us/en/warranty/

carepack-overview.html. HP Care Pack Services offer upgraded service levels to extend and expand a

standard product warranty.

You can find the expressly provided HP Limited Warranty applicable to your product in the start menu

on your PC and/or in the CD/DVD provided in the box. For some countries/regions, a printed HP

Limited Warranty is provided in the box. In countries/regions where the warranty is not provided in

printed format, you may request a printed copy from www.hp.com/go/orderdocuments or write to:

●

North America: Hewlett Packard, MS POD, 11311 Chinden Blvd, Boise, ID 83714, USA

●

Europe, Middle East, Africa: Hewlett-Packard, POD, Via G. Di Vittorio, 9, 20063,

Cernusco /Naviglio (MI), Italy

●

Asia Pacific: Hewlett-Packard, POD, P.O. Box 200, Alexandra Post Office, Singapore 911507

Please include your product number, warranty period (found on your serial number label), name, and

postal address.

Support

3

Product documentation

Table 1-3 Product documentation

Topic Location

HP user documentation, white

papers, and third-party

documentation

For the latest online documentation, go to

http://www.hp.com/support/

workstation_manuals. These include this User Guide and the Maintenance and

Service Guide.

Removal and replacement videos To learn how to remove and replace workstation components, go to

http://www.hp.com/go/sml.

Product notifications Subscriber's Choice is an HP program that allows you to sign up to receive driver

and software alerts, proactive change notifications (PCNs), the HP newsletter,

customer advisories, and more. Sign up at

www.hp.com/united-states/subscribe/

gateway/?jumpid=go/subscribe-gate1.

Technical specifications The Product Bulletin contains QuickSpecs for HP Workstations. QuickSpecs include

information about the operating system, power supply, memory, CPU, and many

other system components. To access the QuickSpecs, see

http://www.hp.com/go/

quickspecs/.

Customer Advisories, Security

Bulletins, and Notices

To find advisories, bulletins, and notices:

1. See

http://www.hp.com/go/workstationsupport.

2. Select the desired product.

3. From the Resources section, select See more....

4. Use the scroll bar to select Customer Advisories, Customer Bulletins, or

Customer Notices.

4Chapter 1 Locating HP resources

Product diagnostics

Table 1-4 Product diagnostics

Topic Location

Windows 7 Diagnostics tools The HP Vision Diagnostics utility is preinstalled on select Windows 7 workstations.

Windows 8 Diagnostics tools The HP Vision Diagnostics utility is preinstalled on select Windows 8 workstations.

For additional information, see the workstation Maintenance and Service Guide at

http://www.hp.com/support/workstation_manuals.

Audible beep and LED code

definitions

Refer to the workstation Maintenance and Service Guide at

http://www.hp.com/

support/workstation_manuals.

POST error codes Refer to the workstation Maintenance and Service Guide at

http://www.hp.com/

support/workstation_manuals.

Product diagnostics

5

Product updates

Table 1-5 Product updates

Topic Location

Driver and BIOS updates See

http://www.hp.com/go/workstationsupport to verify that you have the latest

drivers for the workstation.

To determine the current workstation BIOS on your workstation, follow these steps

during system power up:

1. Power on the workstation, and press Esc during start up (boot).

2. Press F10 to enter the F10 Setup utility.

3. Go to File > System Information. Note the BIOS version and date and

compare it with the BIOS versions that appear on the HP website.

You can also find the BIOS version number in Windows 7:

1. Go to Start > All Programs > Accessories > System Tools > System

Information.

2. In the right pane, find the line with BIOS Version/Date.

3. Note the BIOS version and date and compare it with the versions that appear

on the HP website.

You can also find the BIOS version number in Windows 8:

1. Point to the upper-right or lower-right corner of the Start screen to display the

charms.

2. Click Settings > Change PC Settings.

Operating systems For additional information, on:

●

Operating systems supported on HP workstations, go to

http://www.hp.com/

go/wsos.

●

Windows operating systems, go to

http://www.microsoft.com/support.

●

Linux operating systems, go to

http://www.hp.com/linux.

6Chapter 1 Locating HP resources

2 HP Z1 Workstation features

For complete and current information on supported accessories and components for the workstation,

see

http://partsurfer.hp.com.

Components

Front and bottom components

Figure 2-1 Front and bottom components

Table 2-1 Component descriptions

1 Camera angle adjustment dial 5 Serial number pull-out card

2 Camera 6 Speakers

3 Left and right digital microphones 7 Stand

4 Display panel 8 Chassis latches (bottom view)

Components

7

Side components

Figure 2-2 Side components

Table 2-2 Component descriptions

1 Power button 6 IEEE-1394a FireWire® connector

2

Hard drive activity light 7 USB 3.0 connectors (2)

3

Slot-load optical drive eject button 8 Headphone connector

4 Slot-load optical drive 9

Microphone connector

5 xD/MMC/MS/SD card reader

8 Chapter 2 HP Z1 Workstation features

Rear components

Figure 2-3 Rear components (excluding stand)

Table 2-3 Component descriptions

1 Handle 6 Power cord connector

2

Subwoofer connector (orange) 7 USB 2.0 connectors (4)

3

Audio line-out connector (green) 8 Optical S/PDIF audio output

4

Audio line-in connector (blue) 9 RJ-45 network connector

5

DisplayPort connector 10 Cable lock slot

Components

9

Product specifications

Physical characteristics

Table 2-4 Physical characteristics

Weight

With stand 21.3 kg (47.0 lbs)

Without stand 15.4 kg (34.0 lbs)

Stand only 5.9 kg (13.0 lbs)

Dimensions

Upright, excluding stand Height: 584.2 mm (23.0 in)

Width: 660.4 cm (26.0 in)

Depth: 419.1 cm (16.5 in)

Stand only Height: 457.2 cm (18.0 in)

Width: 660.4 cm (26.0 in)

Depth: 81.3 cm (3.2 in)

Environmental specifications

Table 2-5 HP Workstation environmental specifications

Temperature

Operating: 5°C to 35°C (40°F to 95°F)

Non-operating: -40°C to 60°C (-40°F to 140°F)

NOTE: The ambient upper limit of 35°C is good up to 1524 m (5000 ft) elevation. Derate by

1°C for every 305 m (1000 ft) above 1524 m (5000 ft). For example, at 3,048 m (10,000 ft),

the upper ambient air temperature limit is 30°C.

Humidity

Operating: 8% to 85% relative humidity, non-condensing

Non-operating: 8% to 90% relative humidity, non-condensing

Altitude

Operating: 0 to 3,048 m (10,000 ft)

Non-operating: 0 to 9,144 m (30,000 ft)

Shock

Operating: ½-sine: 40g, 2-3ms

Non-operating:

●

½-sine: 160 cm/s, 2-3ms (~100g)

●

square: 422 cm/s, 20g

NOTE: Values represent individual shock events and do not indicate repetitive shock events.

Vibration

Operating random: 0.5g (rms), 5-300 Hz

Non-operating random: 2.0g (rms), 10-500 Hz

NOTE: Values do not indicate continuous vibration.

10 Chapter 2 HP Z1 Workstation features

3 Setting up and using the

workstation

Topics

Setting up the workstation on page 11

Display options on page 21

Using the webcam on page 25

Installing optional components on page 25

Security on page 25

Product recycling on page 25

Setting up the workstation

Location and ventilation

Proper ventilation for the system is important for workstation operation. To ensure adequate ventilation:

●

Operate the workstation on a sturdy, level surface.

●

Provide at least:

◦

12 cm (4.7 in) clearance at the front, back, top, and bottom of the workstation

◦

16 cm (6.3 in) clearance on the right side for the optical drive

●

Ensure that the ambient air temperature surrounding the workstation falls within the specified limits

(see

Environmental specifications on page 10).

●

Never restrict the incoming or outgoing airflow of the workstation by blocking any vents or air

intakes.

Setting up the workstation

11

Setup procedure

1. The HP Z1 Workstation weighs 21.3 kg (47.0 lbs.) and must be removed from the box by two

people.

WARNING! If a product is shipped in packaging marked with this icon , the product must

always be lifted by two people to avoid personal injury due to product weight.

WARNING! To reduce the risk of electric shock or damage to your equipment:

— Plug the power cord into a grounded (earthed) AC power outlet.

— Do not disable the power cord grounding pin (for example, by attaching a two-pin adapter).

The grounding pin is an important safety feature.

— To disconnect power from the workstation, unplug the power cord from the grounded AC

outlet.

2. Push the unit down firmly to the lowest horizontal position to release the green button in the stand.

CAUTION: Never open the unit unless it is in the lowest horizontal position. Otherwise, system

components may be damaged.

Figure 3-1 Push down to release green button

3. Push the green button while lifting.

Figure 3-2 Push the green button

12 Chapter 3 Setting up and using the workstation

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