HP AiO User manual

Category
All-in-One workstations
Type
User manual

This manual is also suitable for

HP Z1 Workstation
User Guide
Copyright Information
© Copyright 2013 Hewlett-Packard
Development Company, L.P.
Second Edition: February 2013
First Edition: March 2012
Part number: 6858
86-002
Warranty
Hewlett-Packard Company shall not be
liable for technical or editorial errors or
omissions contained herein or for incidental
or consequential damages in connection
with the furnishing, performance, or use of
this material. The information in this
document is provided “as is” without
warranty of any kind, including, but not
limited to, the implied warranties of
merchantability and fitness for a particular
purpose, and is subject to change without
notice. The warranties for HP products are
set forth in the express limited warranty
statements accompanying such products.
Nothing herein should be construed as
constituting an additional warranty.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
Trademark Credits
Microsoft and Windows are U.S. registered
trademarks of Microsoft Corporation.
Intel is a trademark of Intel Corporation in
the U.S. and other countries.
FireWire is a trademark of Apple Computer,
Inc., registered in the U.S. and other
countries.
Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license.
About this guide
This guide provides setup and basic troubleshooting information for the HP Z1 Workstation. It includes
these topics:
Guide topics
Locating HP resources on page 1
HP Z1 Workstation features on page 7
Setting up and using the workstation on page 11
Setting up and restoring Windows 7 on page 27
Setting up and restoring Windows 8 on page 34
Setting up and restoring Linux on page 39
Updating the workstation on page 44
Diagnostics and Minor Troubleshooting on page 46
Routine Care on page 52
TIP: If you do not find what you are looking for in this guide:
— Find technical details in the HP Z1 Workstation Maintenance and Service Guide at
http://www.hp.com/support/workstation_manuals.
— View removal and replacement videos at
http://www.hp.com/go/sml.
— See additional information on your workstation at
http://www.hp.com/go/workstations.
iii
iv About this guide
Table of contents
1 Locating HP resources ....................................................................................................... 1
Product information .................................................................................................................. 2
Support ................................................................................................................................... 3
Product documentation ............................................................................................................. 4
Product diagnostics .................................................................................................................. 5
Product updates ....................................................................................................................... 6
2 HP Z1 Workstation features ............................................................................................. 7
Components ............................................................................................................................ 7
Front and bottom components ..................................................................................... 7
Side components ....................................................................................................... 8
Rear components ...................................................................................................... 9
Product specifications ............................................................................................................. 10
Physical characteristics ............................................................................................ 10
Environmental specifications ..................................................................................... 10
3 Setting up and using the workstation ............................................................................. 11
Setting up the workstation ....................................................................................................... 11
Location and ventilation ........................................................................................... 11
Setup procedure ..................................................................................................... 12
Installing the USB wireless dongle into the internal USB port ......................................... 18
Enabling Bluetooth Devices ....................................................................................... 20
Display options ...................................................................................................................... 21
Adjusting display brightness ..................................................................................... 21
Controlling display panel brightness .......................................................................... 21
Internal display panel backlight brightness .................................................. 21
Pixel color brightness ................................................................................ 22
Adding an external monitor ...................................................................................... 23
Customizing the display panel or the external monitor ................................................. 23
Using the HP Z1 Workstation as a monitor ................................................................. 24
Adjusting the audio signal ....................................................................................................... 25
Using the webcam ................................................................................................................. 25
Installing optional components ................................................................................................. 25
Security ................................................................................................................................ 25
Product recycling ................................................................................................................... 25
v
4 Setting up and restoring Windows 7 ............................................................................... 27
Setting up the Windows 7 operating system .............................................................................. 27
Installing or upgrading device drivers ........................................................................ 27
Transferring files and settings .................................................................................... 28
Restoring and recovering in Windows 7 ................................................................................... 28
System Restore ........................................................................................................ 29
System Recovery ..................................................................................................... 30
System Recovery when Windows is responding ........................................... 30
System Recovery when Windows is not responding ...................................... 31
System recovery using recovery media ........................................................ 31
Creating recovery media ............................................................ 32
Using recovery media ................................................................ 33
5 Setting up and restoring Windows 8 ............................................................................... 34
Additional information ............................................................................................................ 34
Setting up the Windows 8 Operating System .............................................................. 34
Downloading Windows 8 updates ............................................................................ 35
Backup and recovery in Windows 8 ......................................................................................... 35
Backing up your information ..................................................................................... 35
Performing a system recovery ................................................................................... 36
Using the Windows recovery tools ............................................................. 36
Using F11 recovery tools ........................................................................... 37
Using HP Windows 8 restore media (purchased separately) .......................... 38
6 Setting up and restoring Linux ........................................................................................ 39
HP Linux Support Matrix ......................................................................................................... 39
HP Installer Kit for Linux (HPIKL) ................................................................................................ 40
Setting up Red Hat Enterprise Linux .......................................................................................... 40
HPIKL driver disc ..................................................................................................... 41
Installing with the HP Red Hat Linux driver disc ........................................................... 41
Warranty ............................................................................................................... 41
Setting up SUSE Linux Enterprise Desktop (SLED) ........................................................................ 42
Setting up preloaded SLED ....................................................................................... 42
Installing SLED with the DVD Installer Kit .................................................................... 42
Warranty ............................................................................................................... 42
Restoring SLED (preloaded systems only) .................................................................... 43
Proprietary graphics drivers ..................................................................................................... 43
7 Updating the workstation ............................................................................................... 44
Updating the workstation after first boot .................................................................................... 44
vi
Upgrading the BIOS ............................................................................................................... 44
Determining the current BIOS version ......................................................................... 44
Upgrading BIOS ..................................................................................................... 45
Upgrading device drivers ........................................................................................................ 45
8 Diagnostics and Minor Troubleshooting ........................................................................... 46
Calling support ...................................................................................................................... 46
Locating ID labels ................................................................................................................... 47
Locating warranty information ................................................................................................. 48
HP troubleshooting resources and tools ..................................................................................... 48
HP Support Assistant (HPSA) ..................................................................................... 48
Online support ........................................................................................................ 48
Troubleshooting a problem ........................................................................ 49
Instant Support and Active Chat ................................................................. 49
Customer Advisories, Customer and Security Bulletins, and Customer Notices .. 49
Product Change Notifications .................................................................... 49
Helpful hints ........................................................................................................... 50
At startup ................................................................................................ 50
During operation ...................................................................................... 50
Customer Self-Repair program ................................................................... 51
Other troubleshooting options .................................................................... 51
9 Routine Care ................................................................................................................... 52
General cleaning safety precautions ......................................................................................... 52
Cleaning the chassis ............................................................................................................... 52
Cleaning the keyboard ........................................................................................................... 53
Cleaning the monitor .............................................................................................................. 53
Cleaning the mouse ................................................................................................................ 54
vii
viii
1 Locating HP resources
This section provides information on the following resources for your HP workstation:
Topics
Product information on page 2
Technical specifications
HP Cool Tools
Regulatory information
Accessories
System board
Serial number, Certificate of Authenticity, and Genuine
Microsoft Label
Support on page 3
Product support
HP Support Assistant
Warranty information
Product documentation on page 4
HP and third-party documentation, white papers
Product notifications
Technical specifications (QuickSpecs)
Customer Advisories, Security Bulletins, Notices
Product diagnostics on page 5
HP Vision Diagnostics
Audible beeps and LED code definitions
POST error codes
Product updates on page 6
Driver and BIOS updates
Operating systems
1
Product information
Table 1-1 Product information
Topic Location
Technical specifications Go to
www.hp.com/go/quickspecs. In the left pane, select your region and then
select Workstations.
HP Cool Tools (Windows® 7
only)
Most HP workstations with the Windows 7 operating system are preloaded with tools
that may enhance system performance and with additional software that is not
automatically installed during first boot. To access these applications:
Click the HP Cool Tools icon on the desktop, or
Open the HP Cool Tools folder by selecting Start > All Programs > HP >
HP Cool Tools.
To learn more about these applications, click HP Cool Tools—Learn More.
To install or launch the applications, click the appropriate application icon.
Regulatory information Refer to the Safety & Regulatory Information guide for product regulatory information.
You can also refer to the regulatory label on the workstation chassis.
Accessories For complete and current information on supported accessories and components, see
http://www.hp.com/go/workstations.
System board A diagram of the system board is located on the inside of the chassis (all-in-one
configuration). Additional information is located in the workstation Maintenance and
Service Guide on the Web at
http://www.hp.com/support/workstation_manuals/.
Serial number, Certificate of
Authenticity (COA), and Genuine
Microsoft Label (GML) (if
applicable)
The serial number label is on a pull-out card on the side of the display (all-in-one
configuration). The COA (Windows 7) and GML (Windows 8) are typically located
near the serial number label. Some workstations have this label on the bottom panel.
Linux For information on running Linux on HP workstations, go to
http://www.hp.com/
linux/, then select Linux on Workstations from the list on the left.
2Chapter 1 Locating HP resources
Support
Table 1-2 Support
Topic Location
Product support For U.S. support, go to
http://www.hp.com/go/contactHP.
For worldwide support, go to
http://welcome.hp.com/country/us/en/wwcontact_us.html.
Here you can:
Chat online with an HP technician
Obtain email support
Find support telephone numbers
Locate an HP service center
HP Support
Assistant
(Windows 7
only)
HP Support Assistant is an HP application that helps you maintain the performance of your workstation
and resolve problems through automated updates and tune-ups, built-in diagnostics, and guided
assistance.
To access HP Support Assistant, double-click the HP Support Assistant icon on your desktop.
NOTE: HP Support Assistant is preinstalled on select HP workstations running Windows 7. HP
Support Assistant is not available on workstations running Windows 8 or Linux.
Warranty
information
To locate base warranty information, see
http://www.hp.com/support/warranty-lookuptool.
To locate an existing Care Pack, see
http://www.hp.com/go/lookuptool.
To extend a standard product warranty, see
http://h20219.www2.hp.com/services/us/en/warranty/
carepack-overview.html. HP Care Pack Services offer upgraded service levels to extend and expand a
standard product warranty.
You can find the expressly provided HP Limited Warranty applicable to your product in the start menu
on your PC and/or in the CD/DVD provided in the box. For some countries/regions, a printed HP
Limited Warranty is provided in the box. In countries/regions where the warranty is not provided in
printed format, you may request a printed copy from www.hp.com/go/orderdocuments or write to:
North America: Hewlett Packard, MS POD, 11311 Chinden Blvd, Boise, ID 83714, USA
Europe, Middle East, Africa: Hewlett-Packard, POD, Via G. Di Vittorio, 9, 20063,
Cernusco /Naviglio (MI), Italy
Asia Pacific: Hewlett-Packard, POD, P.O. Box 200, Alexandra Post Office, Singapore 911507
Please include your product number, warranty period (found on your serial number label), name, and
postal address.
Support
3
Product documentation
Table 1-3 Product documentation
Topic Location
HP user documentation, white
papers, and third-party
documentation
For the latest online documentation, go to
http://www.hp.com/support/
workstation_manuals. These include this User Guide and the Maintenance and
Service Guide.
Removal and replacement videos To learn how to remove and replace workstation components, go to
http://www.hp.com/go/sml.
Product notifications Subscriber's Choice is an HP program that allows you to sign up to receive driver
and software alerts, proactive change notifications (PCNs), the HP newsletter,
customer advisories, and more. Sign up at
www.hp.com/united-states/subscribe/
gateway/?jumpid=go/subscribe-gate1.
Technical specifications The Product Bulletin contains QuickSpecs for HP Workstations. QuickSpecs include
information about the operating system, power supply, memory, CPU, and many
other system components. To access the QuickSpecs, see
http://www.hp.com/go/
quickspecs/.
Customer Advisories, Security
Bulletins, and Notices
To find advisories, bulletins, and notices:
1. See
http://www.hp.com/go/workstationsupport.
2. Select the desired product.
3. From the Resources section, select See more....
4. Use the scroll bar to select Customer Advisories, Customer Bulletins, or
Customer Notices.
4Chapter 1 Locating HP resources
Product diagnostics
Table 1-4 Product diagnostics
Topic Location
Windows 7 Diagnostics tools The HP Vision Diagnostics utility is preinstalled on select Windows 7 workstations.
Windows 8 Diagnostics tools The HP Vision Diagnostics utility is preinstalled on select Windows 8 workstations.
For additional information, see the workstation Maintenance and Service Guide at
http://www.hp.com/support/workstation_manuals.
Audible beep and LED code
definitions
Refer to the workstation Maintenance and Service Guide at
http://www.hp.com/
support/workstation_manuals.
POST error codes Refer to the workstation Maintenance and Service Guide at
http://www.hp.com/
support/workstation_manuals.
Product diagnostics
5
Product updates
Table 1-5 Product updates
Topic Location
Driver and BIOS updates See
http://www.hp.com/go/workstationsupport to verify that you have the latest
drivers for the workstation.
To determine the current workstation BIOS on your workstation, follow these steps
during system power up:
1. Power on the workstation, and press Esc during start up (boot).
2. Press F10 to enter the F10 Setup utility.
3. Go to File > System Information. Note the BIOS version and date and
compare it with the BIOS versions that appear on the HP website.
You can also find the BIOS version number in Windows 7:
1. Go to Start > All Programs > Accessories > System Tools > System
Information.
2. In the right pane, find the line with BIOS Version/Date.
3. Note the BIOS version and date and compare it with the versions that appear
on the HP website.
You can also find the BIOS version number in Windows 8:
1. Point to the upper-right or lower-right corner of the Start screen to display the
charms.
2. Click Settings > Change PC Settings.
Operating systems For additional information, on:
Operating systems supported on HP workstations, go to
http://www.hp.com/
go/wsos.
Windows operating systems, go to
http://www.microsoft.com/support.
Linux operating systems, go to
http://www.hp.com/linux.
6Chapter 1 Locating HP resources
2 HP Z1 Workstation features
For complete and current information on supported accessories and components for the workstation,
see
http://partsurfer.hp.com.
Components
Front and bottom components
Figure 2-1 Front and bottom components
Table 2-1 Component descriptions
1 Camera angle adjustment dial 5 Serial number pull-out card
2 Camera 6 Speakers
3 Left and right digital microphones 7 Stand
4 Display panel 8 Chassis latches (bottom view)
Components
7
Side components
Figure 2-2 Side components
Table 2-2 Component descriptions
1 Power button 6 IEEE-1394a FireWire® connector
2
Hard drive activity light 7 USB 3.0 connectors (2)
3
Slot-load optical drive eject button 8 Headphone connector
4 Slot-load optical drive 9
Microphone connector
5 xD/MMC/MS/SD card reader
8 Chapter 2 HP Z1 Workstation features
Rear components
Figure 2-3 Rear components (excluding stand)
Table 2-3 Component descriptions
1 Handle 6 Power cord connector
2
Subwoofer connector (orange) 7 USB 2.0 connectors (4)
3
Audio line-out connector (green) 8 Optical S/PDIF audio output
4
Audio line-in connector (blue) 9 RJ-45 network connector
5
DisplayPort connector 10 Cable lock slot
Components
9
Product specifications
Physical characteristics
Table 2-4 Physical characteristics
Weight
With stand 21.3 kg (47.0 lbs)
Without stand 15.4 kg (34.0 lbs)
Stand only 5.9 kg (13.0 lbs)
Dimensions
Upright, excluding stand Height: 584.2 mm (23.0 in)
Width: 660.4 cm (26.0 in)
Depth: 419.1 cm (16.5 in)
Stand only Height: 457.2 cm (18.0 in)
Width: 660.4 cm (26.0 in)
Depth: 81.3 cm (3.2 in)
Environmental specifications
Table 2-5 HP Workstation environmental specifications
Temperature
Operating: 5°C to 35°C (40°F to 95°F)
Non-operating: -40°C to 60°C (-40°F to 140°F)
NOTE: The ambient upper limit of 35°C is good up to 1524 m (5000 ft) elevation. Derate by
1°C for every 305 m (1000 ft) above 1524 m (5000 ft). For example, at 3,048 m (10,000 ft),
the upper ambient air temperature limit is 30°C.
Humidity
Operating: 8% to 85% relative humidity, non-condensing
Non-operating: 8% to 90% relative humidity, non-condensing
Altitude
Operating: 0 to 3,048 m (10,000 ft)
Non-operating: 0 to 9,144 m (30,000 ft)
Shock
Operating: ½-sine: 40g, 2-3ms
Non-operating:
½-sine: 160 cm/s, 2-3ms (~100g)
square: 422 cm/s, 20g
NOTE: Values represent individual shock events and do not indicate repetitive shock events.
Vibration
Operating random: 0.5g (rms), 5-300 Hz
Non-operating random: 2.0g (rms), 10-500 Hz
NOTE: Values do not indicate continuous vibration.
10 Chapter 2 HP Z1 Workstation features
3 Setting up and using the
workstation
Topics
Setting up the workstation on page 11
Display options on page 21
Using the webcam on page 25
Installing optional components on page 25
Security on page 25
Product recycling on page 25
Setting up the workstation
Location and ventilation
Proper ventilation for the system is important for workstation operation. To ensure adequate ventilation:
Operate the workstation on a sturdy, level surface.
Provide at least:
12 cm (4.7 in) clearance at the front, back, top, and bottom of the workstation
16 cm (6.3 in) clearance on the right side for the optical drive
Ensure that the ambient air temperature surrounding the workstation falls within the specified limits
(see
Environmental specifications on page 10).
Never restrict the incoming or outgoing airflow of the workstation by blocking any vents or air
intakes.
Setting up the workstation
11
Setup procedure
1. The HP Z1 Workstation weighs 21.3 kg (47.0 lbs.) and must be removed from the box by two
people.
WARNING! If a product is shipped in packaging marked with this icon , the product must
always be lifted by two people to avoid personal injury due to product weight.
WARNING! To reduce the risk of electric shock or damage to your equipment:
— Plug the power cord into a grounded (earthed) AC power outlet.
— Do not disable the power cord grounding pin (for example, by attaching a two-pin adapter).
The grounding pin is an important safety feature.
— To disconnect power from the workstation, unplug the power cord from the grounded AC
outlet.
2. Push the unit down firmly to the lowest horizontal position to release the green button in the stand.
CAUTION: Never open the unit unless it is in the lowest horizontal position. Otherwise, system
components may be damaged.
Figure 3-1 Push down to release green button
3. Push the green button while lifting.
Figure 3-2 Push the green button
12 Chapter 3 Setting up and using the workstation
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HP AiO User manual

Category
All-in-One workstations
Type
User manual
This manual is also suitable for

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