Verizon Voice Connect Home Phone Services User manual

Brand: Verizon

Model: Voice Connect Home Phone Services

Type: User manual

Home phone

upgrade

instructions

Verizon is upgrading your voice equipment

to our latest Voice Connect device.

There is no charge to you and swapping out

the device is easy.

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Turn off your device.

Remove your old device from the wall bracket.

Unplug the power cord from the device and the wall.

Step 1: Turn o and disconnect your old Voice Connect

device.

Wait! During the installation process, your equipment will be turned off and

you will not be able to make or receive calls until your new device is

activated. Consider this and call from another phone if available.

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If your old Voice Connect device is plugged

into a wall jack, unplug the cord from your

device only, and leave the cord plugged

into the wall jack.

If you have a phone connected to your old

Voice Connect device, unplug the phone cord

from the device and keep the other end of the

cord attached to the phone.

Please recycle your Voice Connect device

using your local recycling rules.

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Step 2: Install your new Voice Connect Device

Get started. Remove all items from the box and lay them

out.

Screw both antenna onto your new device.

Remove the top of the device, insert the provided

AA batteries, and put the battery cover back on.

Important: Don’t power on the device until

instructed to do so in step .

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Connect the smaller end of the new power cord to

the port next to the antenna and the larger end to

the plug provided. Once connected, plug into your

electrical wall outlet.

Plug the cord from the wall jack into the black

port on your device. If you also need to plug a

phone directly into your device, use the provided

adapter to connect both.

If not connected to a wall jack, and you only require

a single RJ11 port to connect your phone, you can

plug your phone directly into the black port on the

new device. If you need to connect both, use the

provided adapter.

Optional 2-port

adapter

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Call 1.800.Verizon (1.800.837.4966). If asked to enter the

telephone number you’re calling about, enter your Voice

Connect home number. The system will recognize you’re

calling to activate your new Voice Connect device and ask

if you are ready to activate.

Calling from Voice Connect home number –

Once you trigger the activation, if successful, the call will

disconnect and you will lose dial tone. Follow the

instructions in step G to obtain dial tone on your new Voice

Connect device.

Calling from another number – Once trigger is sent

and conﬁrmed, you will hear a success message. Follow

the instructions in step G to obtain dial tone on your new

Voice Connect device.

Once you hear the activation success message, hang up,

and power on your new Voice Connect device. If you had

your device already powered on, turn it off and then back

on again. The device will now activate. Allow about ﬁve

minutes for activation to complete. Once you have a dial

tone, make a test call to ensure activation is complete.

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Your new device cannot be mounted on the wall.

Simply place the device on the counter or table near

your phone.

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T2050 to BPC100

Swap Guide



11353802

If you have any questions, call us anytime

at 1.800.Verizon (1.800.837.4966).

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Verizon Voice Connect Home Phone Services User manual

Verizon Voice Connect Home Phone Services User manual

Verizon Voice Connect Home Phone Services User manual

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