APPS Enophone and Eno App User manual

Brand: APPS

Model: Enophone and Eno App

Type: User manual

User Manual

2022

Congrats on choosing Enophones!

Download Eno app

Help center: support.enophone.com Contact us: [email protected]

Table of Contents

1. Power & baery........................................................................................................................... 4

Power on/o.................................................................................................................................................... 4

Charging.......................................................................................................................................................... 4

Battery life....................................................................................................................................................... 4

Checking the battery level........................................................................................................................... 4

Sleep mode.................................................................................................................................................... 5

2. Bluetooth..................................................................................................................................... 6

Pairing Enophone.......................................................................................................................................... 6

Connecting Enophone................................................................................................................................. 6

Bluetooth status light.................................................................................................................................... 6

Clearing pairing list........................................................................................................................................ 7

3. Audio............................................................................................................................................ 8

Audio modes.................................................................................................................................................. 8

Audio controls................................................................................................................................................ 8

Call controls.................................................................................................................................................... 8

Wired audio (AUX)........................................................................................................................................ 8

Voice calls...................................................................................................................................................... 9

4. Sensors....................................................................................................................................... 10

Enophone sensors...................................................................................................................................... 10

Installing top sensors.................................................................................................................................. 10

Removing Enophone sensors.................................................................................................................. 10

Wearing Enophone...................................................................................................................................... 11

5. Eno app....................................................................................................................................... 12

Installing Eno app........................................................................................................................................ 12

Connecting Enophone to Eno app.......................................................................................................... 12

Status indicator............................................................................................................................................ 12

App tracking................................................................................................................................................. 13

Mental tness scores................................................................................................................................. 13

6. Wear and care............................................................................................................................ 14

General usage............................................................................................................................................. 14

Cleaning Enophone.................................................................................................................................... 14

Replacing Enophone sensors.................................................................................................................. 14

7. FAQ............................................................................................................................................... 16

8. Safety & regulatory information.............................................................................................. 18

Power on/o

Power on Enophone by pressing the center button for 2 seconds. Pressing the center button at

any time while active will power o Enophone.

Charging

Enophone includes an embedded rechargeable lithium ion battery. To charge Enophone, connect

the USB-C end of the included charging cable to the charging port in Enophone, and plug the other

end of the cable in the USB port of your computer or a certied 5V wall-charger.

1. Power & baery

Enophone will automatically power o while charging.

While Enophone is charging, the battery status light will ash yellow. When the battery is fully charged,

the battery status light will be solid green. It may take 2 to 3 hours to fully charge the device.

Battery life

Your Enophone can undergo 12 hours of continuous usage with all functions active. Turning o Ac-

tive Noise Cancelling (ANC) will also increase the battery life up to 20 hours. Battery life and charge

cycles may vary.

Checking the battery level

Each time you turn on Enophone, the battery level will be announced. The battery status light will

also indicate the battery level while active. The battery level may also be visible in compatible apps

on your computer or mobile devices.

Battery status light Enophone battery level

Red Critical (<10%)

Yellow Low (<50%)

Green Medium to full (>50%)

Blinking yellow Charging

Sleep mode

If your Enophone is disconnected from all devices for 5 minutes, it will automatically power o in

order to save battery.

Pairing Enophone

Enophone must be paired to each new device before connecting to stream audio or sensor data.

Enophone can be paired to up to 8 devices at once.

Enophone will automatically enter pairing mode the rst time it’s powered on.

To pair Enophone to a new device:

• Press and hold the center button for 2 seconds to power o Enophone.

• Once o, press and hold the center button for 5 seconds, or until you hear “Ready to pair

another device.” The Bluetooth status light will blink blue and white.

• Navigate to your device’s Bluetooth settings, and select Enophone from the list of devices.

Connecting Enophone

Once Enophone is paired to a device, it will automatically attempt to connect when Enophone is

powered on.

To manually connect to a paired device:

• Ensure Enophone is powered on.

• Navigate to your devices Bluetooth settings, and select Enophone from the list of devices.

Enophone can be connected to up to 2 devices simultaneously. If Enophone is connected to 2 de-

vices already, you will need to disconnect from one of these devices before connecting to a dierent

device.

Please note that connecting to 2 devices simultaneously may negatively impact the ability to stream

sensor data to the Eno app.

Bluetooth status light

The Bluetooth status light will indicate the state of your Enophone’s connectivity:

2. Bluetooth

Bluetooth status light Enophone connectivity state

Light o Standby mode

Blinking blue Searching for device to connect

Blinking blue and white Pairing mode

Solid blue Streaming data with connected device

Solid white Audio mode recently changed

Clearing pairing list

Clearing Enophone’s pairing list allows you to delete the memory of any paired devices from Eno-

phone. This will eectively revert Enophone to its factory settings. This can be an eective strategy

if you encounter any issues with your Enophone.

To clear Enophone’s pairing list:

• Ensure Enophone is powered on

• Disconnect all devices from Enophone

• Press and hold the top button and bottom button simultaneously for 3 seconds,

or until you hear “Bluetooth list cleared”

Enophone will automatically enter pairing mode after clearing the pairing list, and the Bluetooth sta-

tus light will blink blue and white.

Audio modes

Eno oers three audio modes:

• ANC On: ambient sounds reduced

• Talk-through: ambient sounds amplied

• ANC O: ambient sounds unchanged

Enophone enters ANC On mode by default when powered on. To switch between audio modes,

double press the center button . The voice assistant will announce which mode is currently set.

Audio controls

Function Action Button

Play/Pause music Single tap Center

Skip next track Double tap Top

Skip previous track Double tap Center

Volume up Press/Hold Top

Volume down Press/Hold Bottom

Change audio mode Double tap Center

Call controls

Function Action Button

Answer/End call Single tap Center

Decline call Hold 2 second Center

Wired audio (AUX)

To listen to audio via wired connection, connect Enophone to the device via the included AUX cable.

Enophone does not support USB audio.

3. Audio

When an AUX cable is connected, Enophone will automatically enter airplane mode and disable all

wireless communication. It is impossible to stream Enophone’s sensor data while an AUX cable is

plugged into Enophone.

Powering on Enophone while connected through AUX will enable ANC On and Talk-through audio

modes while listening.

Voice calls

Enophone includes 2 microphones to support voice calls. When your device starts a voice call or

recording, Enophone will automatically switch to hands-free mode and transmit audio from the em-

bedded microphones.

When the device ends the voice call, Enophone will automatically switch back to listening mode.

IfEnophone remains in hands-free mode, ensure that no app on your connected device is currently

requesting microphone access from Enophone. See Eno’s help center for more details.

Note that operating Enophone in hands-free mode may negatively impact the ability to stream sen-

sor data to the Eno app.

Enophone sensors

Enophone contains four electroencephalography (EEG) sensors: two side sensors, and two top

sensors. Certain features such as tracking mental tness scores require only the two side sensors,

while other features will require all four sensors to function.

When you wear Enophone, these sensors passively measure the electrical activity that your brain

naturally produces. Enophone’s sensors are perfectly safe, and no electrical current is sent from the

sensors into your body.

Installing top sensors

Enophone’s top sensors are located in the accessories box in Enophones packaging. The top sen-

sors should be installed to enable full functionality.

To install the top sensors:

• Power o Enophone by holding the center button for 2 seconds, until you hear “power o”.

• Align the sensor with the socket in Enophone’s top band. Both electrodes are compatible with

the left and right sockets.

• Push rmly to connect the electrode in the socket. You should feel a distinct click when the

electrode is properly aligned.

4. Sensors

If the electrode is seated properly, it should not remove from the socket. It is alright if the electrode

wiggles and rotates in the socket.

Removing Enophone sensors

Enophones top and side sensors may be removed in order to replace them. If you notice signi-

cant discoloration of the sensors in the areas where they touch your head, the sensors should be

replaced.

To remove the sensors:

• Find a small, at, plastic tool. A plastic spoon or knife will work well. Avoid metal tool, as they

risks scratching or damaging the product.

• Carefully slide the tool under the sensor, and push upward. The sensor should pop out of the

socket easily, without signicant force.

Note that frequently removing the electrodes may corrode the connector, reducing the product’s

lifespan and voiding the warranty.

New sensors can be purchased at enophone.com, or by contacting our support team

at [email protected].

Wearing Enophone

In order to accurately track your mental tness scores, Enophone’s sensors must make direct con-

tact with your skin. Wearing your Enophone properly helps ensure a proper sensor contact.

In order to wear Enophone properly:

• Identify the left and right side. These are labeled by L and R on the inside of the earcup.

• Adjust the lengths of the arm band sliders to comfortably t your head. Your ear should be

centered inside the ear cup, and the left and right sliders should be roughly the same length.

• Holding Enophone with two hands, gently lower Enophone onto your head until you feel the

two top sensors touch your scalp.

• Place Enophone’s side sensors directly in front of your ear. Using your nger, brush away any

hair from your sideburns to ensure a direct skin contact.

• Gently wiggle the top band front to back, to help brush away any hair caught underneath the

top sensors.

It is normal to feel a slight pressure from the sensors, which should subside after a few minutes.

If at any point the sensors become uncomfortable, remove Enophone and readjust the position.

Installing Eno app

The Eno app is currently available on the following platforms:

• Windows 10 and 11

• MacOS 10.13 and later (Intel & Apple silicon)

• Ubuntu 20.04 and later

Mobile apps for iOS and Android are planned, and will be released in the near future.

To install the Eno app, visit enophone.com/getstarted from any compatible device, and click down-

load on your corresponding OS version. Once the download nishes, locate the le in your down-

loads folder, double click the executable, and follow the on-screen instructions.

Connecting Enophone to Eno app

Enophone will only track your mental tness while it is actively connected to the Eno app. There is no

way to save or restore data captured by Enophone while not connected to the Eno app.

To connect Enophone to the Eno app:

• Ensure Enophone is powered on, and connected to your device

• Ensure the Eno app is open and running on the same device

The status indicator in the Eno app will help identify if your Enophone is properly connected totheapp.

Status indicator

The Eno app’s status indicator lets you know if Enophone is properly connected, and if the sensors

are adjusted properly. The status indicator will also be reected in the Eno logo in your computer’s

toolbar.

5. Eno app

The status indicator uses 5 colors to reect Enophone’s status:

If the status indicator is green, Enophone is actively tracking your mental tness scores.

Hovering your mouse over the status indicator will provide additional context to help troubleshoot

your connection.

App tracking

The Eno app provides the ability to track your app usage behavior, in order to provide additional con-

text to your mental tness scores.

For privacy reasons, only the name of the currently open app is stored. No interaction information

orpersonally identiable data is stored.

You can modify Eno app’s app tracking behavior from the settings page. Note that disabling app

tracking may impact your experience. For more details about app tracking data, visit Eno’s Privacy

Policy.

Mental tness scores

The Eno app provides 3 mental tness scores to help you track and understand your productivity

and mental health:

• Mental eort measures the cognitive demands of your task

• Readiness measures the accumulated fatigue from your work

• Eciency measures the economical and focused use of computer apps

Tracking these three scores over time will provide insight into how your mental tness varies through-

out your work day.

For more information about the mental tness scores, vising support.enophone.com.

General usage

Always ensure that you wear Enophone in the most comfortable position. If you feel any discomfort

at the location where the sensors touch, adjust the device position to avoid the sensors touching the

exact same location all the time.

Prolonged use of Enophone may contribute to skin irritation or sensitivity in some users. If you notice

any signs of skin irritation, remove Enophone immediately and contact customer support.

To reduce the risk of discomfort, ensure the following:

• Keep Enophone and sensors clean and dry at all times during use.

• Ensure the arm band sliders are adjusted to best t your head.

• During extended periods of usage, adjust Enophone’s position periodically to avoid prolonged

pressure at a single location on your head.

Cleaning Enophone

To ensure optimal functionality, you should periodically clean your Enophones to remove any buildup

of dirt or oils.

To clean Enophone:

• Ensure Enophone is powered o.

• Gently wipe the sensor with a dry cloth to remove any accumulated dirt or oil.

• Using a slightly dampened cloth, gently wipe the exterior of Enophone. Do not allow

moisture to get inside the earcups or connectors, and ensure the fabrics are all completely

dry before using.

Replacing Enophone sensors

Enophones top and side sensors may be removed in order to replace them. If you notice signi-

cant discoloration of the sensors in the areas where they touch your head, the sensors should be

replaced.

6. Wear and care

To remove the sensors:

• Find a small, at, plastic tool. A plastic spoon or knife will work well. Avoid metal tool, as they

risks scratching or damaging the product.

• Carefully slide the tool under the sensor, and push upward. The sensor should pop out of the

socket easily, without signicant force.

Note that frequently removing the electrodes may corrode the connector, reducing the product’s

lifespan and voiding the warranty.

New sensors can be purchased at enophone.com, or by contacting our support team

at[email protected].

1. How do I download the Eno app?

You can download the Eno app by visiting Enophone.com/getstarted from any Windows or MacOS

device. Click the link on this page for your respective OS, open the le that downloads, and follow the

on-screen prompts. Read more

2. I can’t connect my Enophone to a new device.

To pair Enophone to a new device, turn o Enophone, and then press and hold the center button [ o

] for 5 seconds until you hear “ready to pair another device”. Head to your device’s Bluetooth settings

and Enophone will appear on the list. Read more

3. Eno app status indicator is struck on black.

A black status indicator means that Enophone is unable to connect with the app. This can usually be

solved by unpairing Enophone from your device, fully turning o Enophone, Eno app, and the device

Eno app is running on, and restarting the pairing process. Please ensure you are running the latest

version of Eno app. Read more

4. Eno app status indicator is stuck on red.

A red status indicator means that Enophone’s side sensors are not making contact with your skin.

This can usually be solved by following our instructions for how to wear Enophone. You may also

need to restart and/or update the Eno app. Read more

5. Eno app crashed, saying “backend has quit unexpectedly”.

The Eno app may unexpectedly crash if it encounters an issue that it’s not built to handle. When

this occurs, the best remedy is to fully restart your device to remove and stray processes that may

not have closed properly, and then restart the app. If this issue persists, please reach out to support.

7. FAQ

6. Enophone’s top sensors don’t contact my head properly

While Enophone was designed to t a wide range of body shapes, it is possible that the top sen-

sors may not comfortably contact your scalp. Because of this, we have designed the Eno app to

be compatible with only the side sensors for daily tracking. Please read our support article for more

information. Read more

7. I can’t create an Eno app account.

Account creation issues are often solved by upgrading to the latest version of Eno app, and by re-

starting your devices. Please visit enophone.com/getstarted to download the latest version of Eno

app for your device. After installing, please fully restart the device before opening the app, to ensure

no stray processes from the previous install aect your experience. Read more

8. I ordered Enophone and haven’t received it.

We have now shipped all outstanding Enophone pre-orderes. If you ordered an Enophone (previous-

ly Mindset Headphone) and have not received it yet, it is likely because we need you to conrm your

shipping address before we send it. Please read the accompanying articleor email

[email protected] for instructions. Read more

9. How do I download Eno app on iOS or Android?

The Eno app is not yet available on iOS or Android. We are working on these version, and hope to

release them soon. In the mean time, you can download the Eno app for MacOS or Windows by

visiting enophone.com/getstarted. Read more

Couldn’t nd the answer to your question?

Go to Eno’s support page to search for more.

Safety Information

Important safety instructions

1. Read, keep and follow all instructions.

2. Pay attention to all warnings.

3. Do not use this device near water.

4. Follow wear and care instructions

5. Only use attachments/accessories specied by the manufacturer.

Warnings/cautions

Do NOT use the headphones at a high volume for any extended period.

• To avoid hearing damage, use your headphones at a comfortable, moderate volume level.

• Turn the volume down on your device before placing the headphones on your ears, then turn the volume up

gradually until you reach a comfortable listening level.

Contains small parts which may be a choking hazard. Not suitable for children under age 3.

This product contains magnetic material. Consult your physician on whether this might

aect your implantable medical device.

• Do NOT use your headphones while driving for phone calls or any other purpose.

• Do NOT use the headphones with noise canceling on at any time the inability to hear surrounding sounds may

present a danger to yourself or others, e.g., while riding a bicycle or walking in or near trac, a construction site or rail-

road, etc., and follow applicable laws regarding headphone use.

– Remove the headphones, or use the headphones with noise cancelling o and adjust your volume, to ensure you can

hear surrounding sounds, including alarms and warning signals.

– Be aware of how sounds that you rely on as reminders or warnings may vary in character when using the headphones.

• Do NOT use the headphones if they emit any loud unusual noise. If this happens, turn the headphones o and

contact customer service.

• Remove headphones immediately if you experience a warming sensation or loss of audio.

• To reduce the risk of re or electrical shock, do NOT expose this product to rain, liquids or moisture.

• Do NOT expose this product to dripping or splashing, and do not place objects lled with liquids, such as vases, on

or near the product.

8. Safety & regulatory information

• Do NOT make unauthorized alterations to this product.

• Use this product only with an agency-approved power supply that meets local regulatory requirements (e.g., UL,

CSA, VDE, CCC).

• Do NOT expose products containing batteries to excessive heat (e.g. from storage in direct sunlight, re or the like).

• Do NOT wear the headphones while charging.

• The headphones do not play audio while charging.

• Enophone products may cause skin irritation

Regulatory Information

FCC Compliance Statement

This product complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1) This device may not cause harmful interference, and (2) this device must accept any interference received, including inter-

ference that may cause undesired operation.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of

the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential instal-

lation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance

with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interfer-

ence will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception,

which can be determined by turning the equipment o and on, the user is encouraged to try to correct the interference by one

or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment to an outlet on a circuit dierent from that to which the receiver is connected.

• Consult the dealer or an experienced radio/ TV technician for help.

Important: Changes or modications not expressly approved by the party responsible for compliance could void the user’s

authority to operate the equipment.

ISED Canada Compliance

This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Develop-

ment Canada’s licence-exempt RSS(s). Operation is subject to the following two conditions:

(1) This device may not cause interference.

(2) This device must accept any interference, including interference that may cause undesired operation of the device.

L’émetteur/récepteur exempt de licence contenu dans le présent appareil est conforme aux CNR d’Innovation, Sciences et

Développement économique Canada applicables aux appareils radio exempts de licence. L’exploitation est autorisée aux

deux conditions suivantes :

(1) L’ appareil ne doit pas produire de brouillage;

(2) L’ appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d’ en compromettre le

fonctionnement.

CE Compliance

Hereby, Mindset Innovation, Inc. declares that this product is in compliance with Directive 2014/53/EU. The full text

of the EU declaration of conformity is available at the following internet address: support.enophone.com.

Removal of the rechargeable lithium ion battery in this product should be conducted only by a qualied

professional.

This symbol indicates that the product must not be discarded as household waste, and should be delivered to an

appropriate collection facility for recycling. Proper disposal and recycling helps protect natural resources, human

health, and the environment. For more information on disposal and recycling of this product, contact your local

municipality, disposal service, or the shop where you bought this product.

WARNING: This product can expose you to chemicals including Lead, which is known to the State of California to

cause cancer and birth defects or reproductive harm. For more information go to: P65Warnings.ca.gov

Trademarks

“Made for iPhone” mean that an electronic accessory has been designed to connect specically to iPhone, and has been

certied by the developer to meet Apple performance standards. Apple is not responsible for the operation of this device or

its compliance with safety and regulatory standards. Please note that the use of this accessory iPhone may aect wireless

performance.

Windows is a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries

Apple, iPhone, macOS are trademarks of Apple Inc., registered in the United States and other countries

Android is a trademark of Google LLC

The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG Inc. and any use of such marks by

Mindset Innovation, Inc. is under license.

Qualcomm aptX is a product of Qualcomm Technologies International, Ltd. Qualcomm and aptX are trademarks of Qual-

comm Technologies International, Ltd., registered in the United States and other countries.

Other trademarks and trade names are those of their respective owners.

APPS Enophone and Eno App User manual

APPS Enophone and Eno App User manual

APPS Enophone and Eno App User manual

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