Avaya IP Phones User manual

Brand: Avaya

Model: IP Phones

Type: User manual

BULLETIN ID: 2010010080, Rev 1

PUBLISHED: 2010-03-25

STATUS: Active

REGION: APAC

CALA

EMEA

PRIORITY: Information

TYPE: Bulletin

Background:

This Bulletin seeks to articulate the most recent Life Cycle Management (LCM) dates to UNIStim Software for the IP

Deskphones which became effective with the GA release of UNIStim Software release 4.0 for IP Deskphones on

November 30, 2009.

Avaya has an established process for managing the support of products over their complete life cycle; from concept,

through release, and their eventual retirement. Once new software has been released and declared GA, forecast life

cycle state change dates for the previous GA release will be announced.

General Availability (GA) - Products that are classified as GA are ready for sale and support in all intended markets and

applications. Full design support is given to products, releases, and associated documentation with a GA product status.

Note: Software at GA will typically be supported through the delivery of Maintenance Releases, providing resolution to

reported and observed product quality issues. The life cycle stages after GA are 'End of New Sales', 'Manufacture

Discontinued', and eventually 'End of Life'.

End of New Sales (EoNS) - EoNS is a sub-phase of GA for some software products and provides a dual-stream order

window to facilitate the transition of new purchases from the old product to the new. Once an older Release has been

declared EoNS no further supply of this Release is possible and all new purchases will be of the newer Release.

Manufacture Discontinued (MD) - MD status applies to Products, Releases, and associated Design Documentation that

are no longer supported by production related processes. Repair Services, Technical Support, and Emergency Recovery

are provided per published policies and/or the terms of associated Customer contracts. Design Maintenance is limited to

Emergency Recovery, Critical Issues, and/or the terms of associated Customer contracts.

End of Life (EoL) - this status applies to Products that are fully retired. Support is limited to 'Upgrade to Current', which

provides problem resolution via the upgrade from an EoL or MD release to a GA release. Outage recovery services

('Emergency Recovery') are available to contracted Customers to a commercially reasonable extent, and may be limited

in their scope.

Further information regarding the Product LCM policy can be obtained online, at:

www.nortel.com/support/programs/lifecycle.

With regards to UNIStim Software for the IP Deskphones, the following general guidelines apply to the establishment of

the various states of retirement:

>TECHNICAL SUPPORT

. PRODUCT LIFECYCLE BULLETIN

Life Cycle Support Updates to the UNIStim Software for IP Deskphones

- EoNS does not apply to UNIStim software.

- MD is set to 3 months after GA of the superseding major software release.

- EoL is normally set for 15 months after GA of the superseding major software release (therefore a further 12 months

after MD).

Actual dates may be slightly adjusted, to start or end of month, for the purposes of clarity.

Analysis:

This Bulletin seeks to articulate the latest LCM dates of the UNIStim Software for IP Deskphones which became effective

with the GA release of UNIStim Software release 4.0 on November 30, 2009. The release of UNIStim Software release

4.0 supersedes release 3.4 as the latest available GA software, thus driving the LCM status changes outlined in the

following table:

Recommendations:

It is recommended that customers carefully review the UNIStim software on their IP Deskphones and make the necessary

plans for upgrading to a current release of software.

Required Actions:

Upgrading the software in a Communication Server 1000 environment:

For information on the TFTP software upgrade process for the Communication Server 1000, please refer to IP Phones

Fundamentals, NN43001-368. For information on the UFTP software upgrade process for the Communication Server

1000, please refer to IP Line Fundamentals, NN43100-500.

Upgrading the software in a Survivable Remote Gateway (SRG) 200/400 and SRG50 environment:

For information on the software upgrade processes for the SRG200/400, please refer to the Main Office Configuration

Guide for SRG200/400 Rls1.5, 553-3001-207. For information on the software upgrade processes for the SRG50, please

refer to the Main Office Configuration Guide for SRG50 Rls 2.0, 553-3001-207.

LIFE CYCLE SUPPORT UPDATES TO THE UNISTIM SOFTWARE FOR IP DESKPHONES 2010010080, REV 1

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Upgrading the software in a Business Communications Manager (BCM) environment:

Upgrading the IP Deskphone's software is dependent upon a BCM system patch that includes the UNIStim software. This

is applicable to all BCM platforms. BCM system patches will be delivered initially as atomic patches that are individually

installable. These patches will be rolled up into a monthly Smart Update which includes all atomic patch content since the

previous Smart Update. Patches and Smart Updates are posted for partner access on the www.nortel.com/support web

site under Voice, Multimedia & Unified Communications then under the respective BCM platform.

Upgrading the software in a Communication Server 2100 CICM environment:

Depending on the MR level, the UNIStim software will either be included in the installation files or will need to be transfer

to the CICM Element Manager. If the UNIStim software is included in the installation files some manual administrator

configuration will still be required. If the UNIStim software is not included in the installation file the administrator can

transfer these software loads to the CICM Element Manager, configure the terminal's Recommended and Minimum

firmware levels and the Element Manager will propagate the software to the CICM. The user will be prompted to upgrade

their IP Deskphone software at their own convenience. For details on using the CICM Element Manager to configure the

recommended software and how to upgrade the IP Deskphones, refer to CICM Administration and Security,

NN10252-611.06.03 in the section titled Downloading firmware to the CICM Element Manager.

Attachments:

Click here to access attachments (1 attachments)

Footer Information:

For Additional Information:

Products and Releases:

The information in this bulletin is intended to be used with the following products and associated releases:

PRODUCT RELEASE

Phones & Accessories-IP-IP Phone 1110 0623C6E

Phones & Accessories-IP-IP Phone 1110 0623C6J

Phones & Accessories-IP-IP Phone 1110 0623C6O

Phones & Accessories-IP-IP Phone 1110 0623C6R

Phones & Accessories-IP-IP Phone 1110 0623C6T

Phones & Accessories-IP-IP Phone 1120E 0624C6E

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Phones & Accessories-IP-IP Phone 1120E 0624C6O

Phones & Accessories-IP-IP Phone 1120E 0624C6R

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Phones & Accessories-IP-IP Phone 1140E 0625C6E

Phones & Accessories-IP-IP Phone 1140E 0625C6J

Phones & Accessories-IP-IP Phone 1140E 0625C6O

Phones & Accessories-IP-IP Phone 1140E 0625C6R

Phones & Accessories-IP-IP Phone 1140E 0625C6T

Phones & Accessories-IP-IP Phone 1150E 0627C6E

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Phones & Accessories-IP-IP Phone 1150E 0627C6J

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Phones & Accessories-IP-IP Phone 1150E 0627C6R

Phones & Accessories-IP-IP Phone 1150E 0627C6T

Phones & Accessories-IP-IP Phone 1165E 0626C6E

Phones & Accessories-IP-IP Phone 1210 062AC6E

Phones & Accessories-IP-IP Phone 1210 062AC6J

Phones & Accessories-IP-IP Phone 1210 062AC6O

Phones & Accessories-IP-IP Phone 1210 062AC6R

Phones & Accessories-IP-IP Phone 1210 062AC6T

Phones & Accessories-IP-IP Phone 1220 062AC6E

Phones & Accessories-IP-IP Phone 1220 062AC6J

Phones & Accessories-IP-IP Phone 1220 062AC6O

Phones & Accessories-IP-IP Phone 1220 062AC6R

Phones & Accessories-IP-IP Phone 1220 062AC6T

Phones & Accessories-IP-IP Phone 1230 062AC6E

Phones & Accessories-IP-IP Phone 1230 062AC6J

Phones & Accessories-IP-IP Phone 1230 062AC6O

Phones & Accessories-IP-IP Phone 1230 062AC6R

Phones & Accessories-IP-IP Phone 1230 062AC6T

Phones & Accessories-IP-IP Phone 2001 0604DCD

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Phones & Accessories-IP-IP Phone 2002 0604DCJ

Phones & Accessories-IP-IP Phone 2002 0604DCL

Phones & Accessories-IP-IP Phone 2002 0604DCN

Phones & Accessories-IP-IP Phone 2004 0604DCD

Phones & Accessories-IP-IP Phone 2004 0604DCG

Phones & Accessories-IP-IP Phone 2004 0604DCJ

Phones & Accessories-IP-IP Phone 2004 0604DCL

Phones & Accessories-IP-IP Phone 2004 0604DCN

Phones & Accessories-IP-IP Phone 2007 0621C6D

Phones & Accessories-IP-IP Phone 2007 0621C6H

Phones & Accessories-IP-IP Phone 2007 0621C6M

Phones & Accessories-IP-IP Phone 2007 0621C6P

LIFE CYCLE SUPPORT UPDATES TO THE UNISTIM SOFTWARE FOR IP DESKPHONES 2010010080, REV 1

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Phones & Accessories-IP-IP Phone 2007 0621C6R

To view the most recent version of this bulletin, access technical documentation, search

our knowledge base, or to contact a Technical Support Representative, please visit

Nortel Technical Support on the web at: http://support.nortel.com/. You may also sign

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REFERENCE:

PRE-REQUIRED PATCH:

PATCH ID:

for any errors that may appear in this document. The information in this document is proprietary to Nortel Networks.

Nortel recommends any maintenance activities, such as those outlined in this bulletin, be completed during a local maintenance window.

Nortel, the Nortel logo, and the Globemark design are trademarks of Nortel Networks. All other trademarks are the property of their respective owners.

LIFE CYCLE SUPPORT UPDATES TO THE UNISTIM SOFTWARE FOR IP DESKPHONES 2010010080, REV 1

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Avaya IP Phones User manual

Avaya IP Phones User manual

Avaya IP Phones User manual

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