Nortel IP Phone 1110 User manual

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Nortel IP Phone 1110 User

Guide (CICM)

Release: (I)SN10

Document Revision: 02.03

www.nortel.com

NN10300-021

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Carrier VoIP

Release: (I)SN10

Publication: NN10300-021

Document status: Standard

Document release date: 7 March 2008

Sourced in Canada, the United States of America, and the United Kingdom

This document is protected by copyright laws and international treaties. All information, copyrights and any other

intellectual property rights contained in this document are the property of Nortel Networks. Except as expressly

authorized in writing by Nortel Networks, the holder is granted no rights to use the information contained herein and

this document shall not be published, copied, produced or reproduced, modified, translated, compiled, distributed,

displayed or transmitted, in whole or part, in any form or media.

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Contents

New in this release 7

Features 7

Other changes 7

Overview 9

IP Phone terminal description 9

Terminal display 11

Terminal indicators 11

IP Phone 1110 menu systems 13

Logoff 13

Call Services menu 13

Settings menu 14

Regional menu 14

User menu 14

Terminal menu 15

Call menu 15

Inbox 15

Outbox 15

Directory 15

Menu Hierarchy 17

How to use the navigation keys 18

Connecting the IP Phone to the LAN 19

Logging on 21

Logging off 23

Making calls 25

Making a call using off-hook dialing 25

Making a call using handsfree dialing 25

Making a call using predial 26

Editing a predialed number 26

Answering calls 29

Answering a call 29

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Answering a second call 29

Ending a call 31

While on an active call 33

Using call hold 33

Transferring a call 33

Using conference call 34

Using call forward 35

Navigating the menu system 37

Navigating the main menu 37

Navigating the Call Services menu 38

Navigating the Settings menu 38

Navigating the Regional menu 39

Navigating the User menu 39

Navigating the Terminal menu 39

Navigating the Call menu 39

Navigating the Feature menu 40

Using the Call Services menu 43

Activating a feature from the menu 43

Using a softkey to activate a feature 44

Assigning a feature to a key 44

Removing a feature assignment from a softkey 44

Viewing softkey assignments 45

Displaying softkey labels while on a call 45

Hiding softkey labels 46

Viewing feature profiles 46

Labeling softkeys 47

Using the Regional Menu 49

Selecting the language 49

Selecting the time zone 50

Enabling Daylight Saving Time 50

Disabling Daylight Saving Time 51

Setting the time format 51

Setting the date format 52

Resetting the default time 52

Using the User menu 55

Viewing your user name 55

Viewing your login type 55

Viewing, disabling, or enabling Auto Login 56

Changing your password 57

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Using the Terminal menu 59

Accessing the Audio menu 59

Viewing and editing your audio settings 60

Changing the default volume 61

Selecting a ring tone 62

Selecting the dialpad feedback 62

Enabling and disabling handsfree 63

Adjusting the contrast level of the display 64

Performing a firmware upgrade 64

Using the Call menu 67

Resetting softkeys to the defaults 67

Using the Feature menu 69

Using the Assign menu 69

Defining the Key type 70

Resetting the feature keys to the defaults 70

Labeling a feature 71

Using the Options menu 72

Enabling or disabling auto hide 72

Defining your default feature 73

Assigning the Outbox to a key 73

Using the Directory menu 75

Adding or editing a directory entry 75

Deleting an entry from the directory 76

Making a call using the directory 77

Using the Inbox 79

Accessing the Inbox 79

Viewing Inbox call information 80

Storing a number from the Inbox 80

Using the Inbox to make a call 81

Resetting the Inbox 81

Using the Outbox 83

Accessing the Outbox 83

Viewing Outbox call information 84

Storing a number from the Outbox 84

Using the Outbox to make a call 85

Resetting the Outbox 85

Call Services 87

Feature profiles 87

Softkey assignment 88

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Mute feature 93

Using the dialpad to enter text 95

Use the IP Phone with the IP Softphone m6350 97

Access Code summary 99

Using the Local tools menu 101

Setting the contrast for the LCD display 102

Setting the language 103

Setting the backlight timer 104

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New in this release

The following section details what’s new in the Nortel IP Phone 1110 User

Guide (CICM), (NN10300-021) for the release (I)SN10.

The following section details what’s new in the Nortel IP Phone 1110 User

Guide (CICM), (NN10300-021) for the release (I)CVM11.

•“Features” (page 7)

•“Other changes” (page 7)

Features This new document for Nortel Communication Server 2000/2100 supports

the integration of Nortel IP Phone 1110 into the Centrex IP Client Manager

(CICM) portfolio of supported terminals.

Other changes

There were no other changes made to this document.

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8New in this release

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Overview

Nortel IP Phone 1110 brings voice and data to the desktop by connecting

directly to a Local Area Network (LAN) through an Ethernet connection.

When you are logged on the system, the handset and keypad of the IP

Phone 1110 operate in the same way as a standard Meridian Business

Set (MBS) telephone. You can access additional services and features

through the softkeys. The label beside a softkey identifies the current

function associated with that key.

IP Phone terminal description

Nortel IP Phone 1110 offers these features:

•four light-emitting diode (LED) indicator lamps

—message waiting lamp

—data lamp

—link/data lamp

•multifield LCD screen

—adjustable contrast

—backlight

•four softkeys to access and utilize Centrex features that are available

through the Call Services menu

•five navigational keys

—up

—down

—left

—right

—send

•speaker for on-hook dialing or on-hook listening

•fixed keys:

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10 Overview

—Services

—Inbox

—Volume control

—Hold

—Expand to PC

—Line

—Goodbye

•standard telephone dialpad

•Automatic network configuration

•upgradeable firmware

Figure 1 "IP Phone 1110 components" (page 10) shows the location of the

keys and the components of the IP Phone.

The IP Phone does not have a microphone for handsfree talking. A mute

function is available through the Call Services menu.

Not all features are available on all telephones. Consult your system

administrator to verify which features are available to you.

Figure 1

IP Phone 1110 components

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Terminal indicators 11

Terminal display

The display on the IP Phone terminal has blue LED backlighting. When

the phone ceases to be active, the backlighting continues for a period of

time, as determined by the value of the backlight timer. When you initially

receive your phone, the backlight timer is set to the default value. It is

possible to alter the value of backlight timer. For instructions, see “Setting

the backlight timer” (page 104).

See Figure 2 "IP Phone display" (page 11).

Figure 2

IP Phone display

Terminal indicators

IP Phone terminal uses light-emitting diodes (LEDs) of different colors to

indicate the current state of the terminal. The following table describes

each color its associated state.

A steady indicator means that the extension or feature beside it is active.

Table 1

IP Phone indicators

Indicator LED color Meaning

Message waiting Red (located at the top of the set) Lit when a message is waiting, or a

call is missed. The light turns off after

you retrieve the waiting message.

Data waiting Blue (located at the top of the set) Lit when the terminal is on an active

call.

Link/Data Green (located on the back cover

near the network Ethernet jack) Lit when the link is alive and flashes

to indicate activity.

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12 Overview

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IP Phone 1110 menu systems

After you have successfully logged on to the network, the menu systems

are active and available. An up or down arrow beside an item indicates the

navigation key you can press to scroll to the next item. Labels appear next

to the softkeys, in response to items selected on the screen.

The IP Phone menu system provides access to these menus and

functions.

Some settings and selections on some menus are user-editable.

Procedures in this document tell you how to edit those items. You can edit

an item only if you have been granted the necessary permission. You may

or may not have such permission, depending on the arrangements that

exist in the system.

Logoff Use this item to log off from the network.

See “Logging off” (page 23).

Call Services menu

The Call Services menu gives the IP Phone 1110 access to Centrex

features. The softkeys in the display provide an alternative to the

dedicated feature keys on an IP Phone 2004. Any changes made to the

IP Phone 1110 feature key assignments through the feature menu, apply

only when the user is logged on to an IP Phone 2002 or 2004, which has

dedicated feature keys.

The Call Services menu is available after you select a Centrex feature

from the list, and press Ok or press the send key. Use the Call Services

menu to:

•activate a feature

•deactivate a feature

•assign a Centrex feature to a softkey

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14 IP Phone 1110 menu systems

•remove a feature from a softkey

•view the current softkey assignments

•view a feature profile

•change the label associated with a softkey

See “Call Services” (page 87) for detailed information about this feature,

and see “Using the Call Services menu” (page 43).

Settings menu

Use the Settings menu to access these submenus and configure user

preferences.

See “Navigating the Settings menu” (page 38).

Regional menu

Use the Regional menu to:

•set your language preference

•access the Time menu where you can:

—select a time zone

—enable or disable Daylight Saving Time

—select the format used to display the time

—select the format used to display the date

—reset the time to the defaults

See “Using the Regional Menu” (page 49).

User menu

Use the User menu to:

•view your user name

•view your login type

•enable or disable auto login feature

•change your password

See “Using the User menu” (page 55).

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Directory 15

Terminal menu

Use the Terminal menu to:

•view your audio settings

•adjust the contrast level of the display

•perform a firmware upgrade

See “Using the Terminal menu” (page 59).

Call menu

Use the Call menu to:

•access the Feature menu

•access the History Menu

•reset softkeys to default configuration

See “Using the Call menu” (page 67).

Inbox Use the Inbox menu to:

•dial a number currently stored in the Inbox

•display the contents of the Inbox

•store a number from the Inbox to the directory

See “Using the Inbox” (page 79).

Outbox Use the Outbox menu to:

•dial a number currently stored in the Outbox

•display the contents of the Outbox

•store a number from the Outbox to the directory

See “Using the Outbox” (page 83).

Directory Use the Directory menu to:

•add an entry to the directory

•edit a directory entry

•delete an entry from the directory

•make a call using the directory

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16 IP Phone 1110 menu systems

See “Using the Directory menu” (page 75).

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Menu Hierarchy 17

Menu Hierarchy

Figure 3

IP Phone 1110 menu hierarchy

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18 IP Phone 1110 menu systems

How to use the navigation keys

The IP Phone terminal has five keys that you use to navigate the menus,

and to help you to enter text in the display. See Figure 1 "IP Phone 1110

components" (page 10) for the location of these keys.

When the menu system is active, the navigation keys behave this way:

•up key—return to the previous menu item

•down key—got to the next menu item

•left/right key—active when you can enter text. Press the left key to

move the cursor to the left. Press the right key to move the cursor to

the right.

•send key—performs the function specified by the label above the far

left softkey, for example Ok or Cancel.

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Connecting the IP Phone to the LAN

Follow this procedure to connect the terminal to the Local Area Network

(LAN), and to a power source. See Figure 4 "IP Phone connectors" (page

20).

CAUTION

Risk of equipment damage

Do not plug the IP Phone into a regular telephone jack. This

causes severe damage to the terminal. Consult your system

administrator to ensure that you plug your telephone into a

10/100BaseT Ethernet jack.

Prerequisites

IP Phones can be powered by an AC adapter or over a LAN. Contact your

installation technician to identify the correct power option.

Step Action

1Connect one end of the CAT-5 line cable to the LAN Ethernet

port, identified with a LAN icon, located on the underside of the

terminal.

2Connect the other end of the CAT-5 line cable to the IP network

jack..

For a terminal sharing LAN access with a PC, connect a second

CAT-5 line cable to the PC Ethernet port located on the back of

the terminal, identified by the PC icon. Connect the other end of

the cable to the Ethernet port on the computer.

3For a secure power connection, thread the cord around the strain

relief, retaining hook, and channel on the back of the terminal.

--End--

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20 Connecting the IP Phone to the LAN

Procedure job aid

Figure 4

IP Phone connectors

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