HP 15-b100sa User guide

Brand: HP

Model: 15-b100sa

Category: Notebooks

Type: User guide

HP Pavilion TouchSmart Sleekbook 15 and

HP Pavilion 15 Sleekbook

Maintenance and Service Guide

Development Company, L.P.

AMD is a trademark of Advanced Micro

Devices, Inc. Bluetooth is a trademark

owned by its proprietor and used by

Hewlett-Packard Company under license.

Microsoft and Windows are U.S. registered

trademarks of Microsoft Corporation. SD

Logo is a trademark of its proprietor.

The information contained herein is subject

to change without notice. The only

warranties for HP products and services are

set forth in the express warranty statements

accompanying such products and services.

Nothing herein should be construed as

constituting an additional warranty. HP shall

not be liable for technical or editorial errors

or omissions contained herein.

First Edition: January 2013

Document Part Number: 708956-002

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not

place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat

surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface,

such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact

the skin or a soft surface, such as pillows or rugs or clothing, during operation. The device and the AC

adapter comply with the user-accessible surface temperature limits defined by the International

Standard for Safety of Information Technology Equipment (IEC 60950).

iii

iv Safety warning notice

Table of contents

1 Product description ........................................................................................................... 1

2 External component identification ..................................................................................... 5

Finding your hardware and software information ......................................................................... 5

Locating hardware .................................................................................................... 5

Display ................................................................................................................................... 6

Buttons and speakers ................................................................................................................ 7

Keys ....................................................................................................................................... 8

Lights ...................................................................................................................................... 9

Left side ................................................................................................................................ 10

Right side .............................................................................................................................. 11

Bottom .................................................................................................................................. 13

3 Illustrated parts catalog .................................................................................................. 14

Service label ......................................................................................................................... 14

Computer major components ................................................................................................... 15

Display assembly subcomponents ............................................................................................. 19

Miscellaneous parts ................................................................................................................ 20

Sequential part number listing .................................................................................................. 21

4 Removal and replacement procedures ............................................................................ 25

Preliminary replacement requirements ....................................................................................... 25

Tools required ......................................................................................................... 25

Service considerations ............................................................................................. 25

Plastic parts ............................................................................................. 26

Cables and connectors ............................................................................. 26

Drive handling ......................................................................................... 26

Grounding guidelines .............................................................................................. 27

Electrostatic discharge damage .................................................................. 27

Packaging and transporting guidelines ........................................ 28

Component replacement procedures ........................................................................................ 30

Battery ................................................................................................................... 30

Computer feet ......................................................................................................... 31

Keyboard ............................................................................................................... 31

Top cover ............................................................................................................... 35

Power button board ................................................................................................. 38

Hard drive ............................................................................................................. 39

USB board ............................................................................................................. 41

WLAN module ........................................................................................................ 42

System board ......................................................................................................... 45

Memory module ...................................................................................................... 49

RTC battery ............................................................................................................ 51

PCH heat sink ......................................................................................................... 52

Heat sink ................................................................................................................ 54

Fan ....................................................................................................................... 57

Speaker assembly ................................................................................................... 58

RJ-45 cover ............................................................................................................ 59

Display assembly .................................................................................................... 60

Power connector cable ............................................................................................ 66

5 Using Setup Utility (BIOS) and System Diagnostics ........................................................... 68

Starting Setup Utility (BIOS) ..................................................................................................... 68

Updating the BIOS ................................................................................................................. 68

Determining the BIOS version ................................................................................... 68

Downloading a BIOS update .................................................................................... 69

Using System Diagnostics ........................................................................................................ 70

6 Specifications ................................................................................................................. 71

Computer specifications .......................................................................................................... 71

15.6-in display specifications .................................................................................................. 72

Hard drive specifications ........................................................................................................ 73

7 Backing up, restoring, and recovering ............................................................................ 74

Creating recovery media and backups ..................................................................................... 75

Creating HP Recovery media .................................................................................... 76

Restore and recovery .............................................................................................................. 77

Using Windows Refresh for quick and easy recovery ................................................... 78

Remove everything and reinstall Windows ................................................................. 78

Recovering using HP Recovery Manager .................................................................... 79

What you need to know ............................................................................ 79

Using the HP Recovery partition to recover a minimized image ...................... 80

Using HP Recovery media to recover .......................................................... 80

Changing the computer boot order ............................................................. 80

Removing the HP Recovery partition .......................................................................... 81

8 Power cord set requirements .......................................................................................... 82

Requirements for all countries .................................................................................................. 82

Requirements for specific countries and regions ......................................................................... 83

9 Recycling ........................................................................................................................ 85

Index ................................................................................................................................. 86

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1 Product description

Category Description

Product Name HP Pavilion TouchSmart Sleekbook 15

HP Pavilion 15 Sleekbook

Processors

●

AMD® A8-4555M 1.60-/2.40-GHz processor (1333-MHz FSB, DDR3, 1.0-MB of

L2 cache, quad core, 19 W)

●

AMD A6-4455M 2.10-/2.60-GHz processor (1333-MHz FSB, DDR3, 1.0-MB of

L2 cache, dual core, 17 W)

●

AMD A4-4355M 1.90-/2.40-GHz processor (1333-MHz FSB, DDR3, 1.0-MB of

L2 cache, dual core, 17 W)

Chipset AMD A70M fusion controller hub (FCH) A14

Graphics Internal graphics:

●

AMD Radeon™ HD 7600G graphics on computer models equipped with an AMD

A8-4555M processor

●

AMD Radeon HD 7500G graphics on computer models equipped with an AMD

A6-4455M processor

●

AMD Radeon HD 7400G graphics on computer models equipped with an AMD

A4-4355M processor

Switchable discrete graphics:

●

AMD Mars Pro with up to 1024-MB of discrete video memory (128M×16

DDR3@900-MHz×4 PCs)

●

64-bit S3 package

●

Supports HD decode, DX11, and HDMI

●

No support for dual graphics

Category Description

Display panel

●

15.6-in, high-definition (HD), white light-emitting diode (WLED), SVA, BrightView

(1366×768) display

●

Touchscreen, Multitouch enabled (only on HP Pavilion TouchSmart Sleekbook 15

computer models)

●

Typical brightness: 200 (nits)

●

All display assemblies include two wireless local area network (WLAN)

antenna cables

●

Supports 16:9 ultra-wide aspect ratio

Memory Two SODIMM memory module slots

Customer accessible and upgradeable

DDR3L-1600-MHz Dual channel support

DDR3-1333-MHz Dual channel support (DDR3L-1600 downgraded to DDR3-1333)

Supports up to 8192-MB of system RAM in the following configurations:

●

8192-MB (4096-MB×2)

●

6144-MB (4096-MB×1 + 2048-MB×1)

●

4096-MB (4096-MB×1 or 2048-MB×2)

●

2048-MB (2048-MB×1)

Hard drives Supports 6.35 cm (2.5 in) hard drives in 9.5 mm (.37 in) and 7.0 mm (.

28 in) thicknesses

Serial ATA (SATA)

Supports Accelerometer / HDD protection

Supports the following single hard drive configurations:

●

1-TB, 5400-rpm, 9.5-mm

●

750-GB, 7200- and 5400-rpm, 9.5-mm

●

640-GB, 5400-rpm, 9.5-mm

●

500-GB, 7200- and 5400-rpm, 9.5- and 7.0-mm

●

300-GB, 5400-rpm, 9.5-mm

Audio and video One digital microphone

HD audio

Supports Dolby Advanced Audio

2 Altec Lansing speakers

Supports Microsoft® Premium requirements

HP TrueVision HD camera (fixed, no tilt) with activity LED, USB 2.0, M-JPEG, 1280x720

by 30 frames per second

2 Chapter 1 Product description

Category Description

Ethernet Integrated 10/100 network interface card (NIC)

Wireless Integrated wireless local area network (WLAN) options by way of wireless module

Two WLAN antennas built into display assembly

Support for the following WLAN formats:

●

Qualcomm Atheros AR9485 802.11 b/g/n 1×1 WiFi Adapter

●

Ralink RT3290LE 802.11 b/g/n 1x1 WiFi and Bluetooth 4.0 Combo Adapter

●

Ralink RT5390R 802.11 b/g/n 1×1 WiFi Adapter

External media card HP Multi-Format Digital Media Reader slot with push-push technology, supporting

the following digital card formats:

●

Secure Digital (SD) Memory Card

●

Secure Digital High Capacity (SDHC) Memory Card

●

Secure Digital Extended Capacity (SDXC) Memory Card

●

MultiMediaCard (MMC)

Ports

●

Audio-in/audio-out (combination headphone/microphone)

●

HDMI v1.4 supporting up to 1920×1200 @ 60Hz

●

HP AC power adapter

●

RJ-45 (Ethernet, includes link and activity lights)

●

USB 3.0 (2 ports)

●

USB 2.0 (1 port)

Keyboard/pointing devices Island-style keyboard with numeric keypad

TouchPad with two buttons with the following features:

●

Taps, 2-finger scroll, and pinch enabled by default

●

Supports edge-swipe gestures

●

Supports Windows 8 Modern trackpad gestures

Power requirements AC adapter:

65-W, RC, V non-Smart AC adapter with localized cable plug support (3-wire plug with

ground pin, supports 3-pin DC connector)

1.0-m (3.3-ft) length

Battery:

4-cell, 37-WHr, 2.55-AHr, Li-ion battery

Supports fast charge

Security Security cable slot

Category Description

Operating system Preinstalled:

●

Windows 8 Professional

●

Windows 8 Standard

●

FreeDOS 2.0

Serviceability End-user replaceable parts:

●

AC adapter

●

Battery

●

Keyboard

4 Chapter 1 Product description

2 External component identification

Finding your hardware and software information

Locating hardware

To find out what hardware is installed on your computer:

▲

From the Start screen, type c, and then select Control Panel.

Finding your hardware and software information

Display

Item Component Description

(1) WLAN antennas (2)* Send and receive wireless signals to communicate

with WLANs.

(2) Webcam light On: The webcam is in use.

(3) HP TrueVision HD Webcam Records video, captures still photographs, and allows you to

video conference and chat online using streaming video. To

use the webcam, from the Start screen type c, and then select

CyberLink YouCam from the list of apps.

(4) Internal microphone Records sound.

*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around

the antennas free from obstructions. For wireless regulatory notices, see the section of the Regulatory, Safety and Environmental

Notices that applies to your country or region. To access this guide, select the HP Support Assistant app on the Start

screen, select My computer, and then select User guides.

6 Chapter 2 External component identification

Buttons and speakers

Item Component Description

(1) Power button

●

When the computer is off, press the button to turn on

the computer.

●

When the computer is on, press the button briefly to

initiate Sleep (disabled by default).

●

When the computer is in the Sleep state, press the button

briefly to exit Sleep.

●

When the computer is in Hibernation, press the button

briefly to exit Hibernation.

CAUTION: Pressing and holding the power button will

result in the loss of unsaved information.

If the computer has stopped responding and Microsoft

Windows shutdown procedures are ineffective, press and

hold the power button for at least 5 seconds to turn off

the computer.

NOTE: For select models, the Intel Rapid Start Technology

feature is enabled at the factory. Rapid Start Technology

allows your computer to resume quickly from inactivity.

For more information, see Intel Rapid Start Technology

(select models only) on page 34 To learn more about your

power settings:

1. From the Start screen, type power.

2. Select Settings, and then select Power options.

(2) Speakers (2) Produce sound.

Buttons and speakers

Keys

Item Component Description

(1) esc key Displays system information when pressed in combination with

the fn key.

(2) fn key Displays system information when pressed in combination with

the esc key.

(3) Windows key Returns you to the Start screen from an open app or

the Desktop.

NOTE: Pressing the Windows key again will return you to

the previous screen.

(4) Action keys Execute frequently-used system functions.

(5) num lock key Controls the function of the integrated numeric keypad. Press

the key to alternate between the standard numeric function of

an external keypad (selected at the factory) and the

navigational function (indicated by the directional arrows on

the keys).

NOTE: The keypad function that is active when the

computer is turned off is reinstated when the computer is

turned back on.

(6) Integrated numeric keypad Set at the factory to function like an external numeric keypad.

To alternate between this numeric function and the

navigational function (indicated by the directional arrows on

the keys), press the num lock key.

8 Chapter 2 External component identification

Lights

Item Component Description

(1) Power light

●

White: The computer is on.

●

Blinking white: The computer is in the Sleep state, which

is an energy-saving mode. The computer shuts off power

to the display and other unneeded components.

●

Off: The computer is off or in Hibernation. Hibernation

is an energy-saving mode that uses the least amount

of power.

NOTE: For select models, the Intel Rapid Start Technology

feature is enabled at the factory. Rapid Start Technology

allows your computer to resume quickly from inactivity.

(2) Mute light

●

Amber: Computer sound is off.

●

Off: Computer sound is on.

(3) Wireless light

●

White: An integrated wireless device, such as a wireless

local area network (WLAN) device and/or a Bluetooth

device, is on.

●

Amber: All wireless devices are off.

(4) Caps lock light White: Caps lock is on, which switches the keys to all

capital letters.

(5) TouchPad light

●

Amber: The TouchPad is off.

●

Off: The TouchPad is on.

Lights

Left side

Item Component Description

(1) Security cable slot Attaches an optional security cable to the computer.

NOTE: The security cable is designed to act as a deterrent,

but it may not prevent the computer from being mishandled

or stolen.

(2) Vent Enables airflow to cool internal components.

NOTE: The computer fan starts up automatically to cool

internal components and prevent overheating. It is normal for

the internal fan to cycle on and off during routine operation.

(3) USB 2.0 port Connects an optional USB 2.0 device.

(4) Audio-out (headphone) jack/Audio-in

(microphone) jack

Connects optional powered stereo speakers, headphones,

earbuds, a headset, or a television audio cable. The jack

does not support optional microphone-only devices.

WARNING! To reduce the risk of personal injury, adjust

the volume before using headphones, earbuds, or a headset.

For additional safety information, see the Regulatory, Safety

and Environmental Notices.

NOTE: When a device is connected to the jack, the

computer speakers are disabled.

NOTE: Be sure that the device cable has a 4-conductor

connector that supports both audio-out (headphone) and

audio-in (microphone).

10 Chapter 2 External component identification

Right side

Item Component Description

(1) Power light

●

White: The computer is on.

●

Blinking white: The computer is in the Sleep state, which

is an energy-saving mode. The computer shuts off power

to the display and other unneeded components.

●

Off: The computer is off or in Hibernation. Hibernation

is an energy-saving mode that uses the least amount

of power.

NOTE: For select models, the Intel Rapid Start Technology

feature is enabled at the factory. Rapid Start Technology

allows your computer to resume quickly from inactivity.

(2) Hard drive light

●

Blinking white: The hard drive is being accessed.

●

Amber: HP 3D DriveGuard has temporarily parked the

hard drive.

(3) Digital Media Slot Supports the following digital card formats:

●

Secure Digital (SD) Memory Card

●

Secure Digital Extended Capacity (SDxC) Memory Card

●

Secure Digital High Capacity (SDHC) Memory Card

●

MultiMediaCard (MMC)

(4) USB 3.0 ports (2) Connect optional USB 3.0 devices and provide enhanced

USB power performance.

(5) HDMI port Connects an optional video or audio device, such as a high-

definition television, or any compatible digital or

audio device.

(6) RJ-45 (network) jack lights

●

White: Computer is connected to a network.

●

Blinking amber: Data is being transferred.

NOTE: When both lights are off the computer is not

connected to a network.

(7) RJ-45 (network) jack Connects a network cable.

Right side

Item Component Description

(8) AC adapter light Supports the following digital card formats:

●

White: The AC adapter is connected and the battery

is charged.

●

Blinking white: The battery has reached a low

battery level.

●

Amber: The AC adapter is connected and the battery

is charging.

●

Off: The computer is using DC power.

(9) Power connector Connects an AC adapter.

12 Chapter 2 External component identification

Bottom

Item Component Description

(1) Battery bay Holds the battery.

(2) Battery lock Locks and unlocks the battery.

(3) Vents (4) Enable airflow to cool internal components.

NOTE: The computer fan starts up automatically to cool

internal components and prevent overheating. It is normal for

the internal fan to cycle on and off during routine operation.

(4) Battery release latch Releases the battery from the battery bay.

Bottom

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HP 15-b100sa User guide

Brand: HP

Model: 15-b100sa

Category: Notebooks

Type: User guide

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