2. Computers & electronics
  3. Computers
  4. Notebooks
  5. HP
  6. 15-b100sa
15-b100sa

HP 15-b100sa User guide

  • Hello! I am an AI chatbot trained to assist you with the HP 15-b100sa User guide. I’ve already reviewed the document and can help you find the information you need or explain it in simple terms. Just ask your questions, and providing more details will help me assist you more effectively!
HP Pavilion TouchSmart Sleekbook 15 and
HP Pavilion 15 Sleekbook
Maintenance and Service Guide
© Copyright 2013 Hewlett-Packard
Development Company, L.P.
AMD is a trademark of Advanced Micro
Devices, Inc. Bluetooth is a trademark
owned by its proprietor and used by
Hewlett-Packard Company under license.
Microsoft and Windows are U.S. registered
trademarks of Microsoft Corporation. SD
Logo is a trademark of its proprietor.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
First Edition: January 2013
Document Part Number: 708956-002
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not
place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat
surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface,
such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact
the skin or a soft surface, such as pillows or rugs or clothing, during operation. The device and the AC
adapter comply with the user-accessible surface temperature limits defined by the International
Standard for Safety of Information Technology Equipment (IEC 60950).
iii
iv Safety warning notice
Table of contents
1 Product description ........................................................................................................... 1
2 External component identification ..................................................................................... 5
Finding your hardware and software information ......................................................................... 5
Locating hardware .................................................................................................... 5
Display ................................................................................................................................... 6
Buttons and speakers ................................................................................................................ 7
Keys ....................................................................................................................................... 8
Lights ...................................................................................................................................... 9
Left side ................................................................................................................................ 10
Right side .............................................................................................................................. 11
Bottom .................................................................................................................................. 13
3 Illustrated parts catalog .................................................................................................. 14
Service label ......................................................................................................................... 14
Computer major components ................................................................................................... 15
Display assembly subcomponents ............................................................................................. 19
Miscellaneous parts ................................................................................................................ 20
Sequential part number listing .................................................................................................. 21
4 Removal and replacement procedures ............................................................................ 25
Preliminary replacement requirements ....................................................................................... 25
Tools required ......................................................................................................... 25
Service considerations ............................................................................................. 25
Plastic parts ............................................................................................. 26
Cables and connectors ............................................................................. 26
Drive handling ......................................................................................... 26
Grounding guidelines .............................................................................................. 27
Electrostatic discharge damage .................................................................. 27
Packaging and transporting guidelines ........................................ 28
Component replacement procedures ........................................................................................ 30
v
Battery ................................................................................................................... 30
Computer feet ......................................................................................................... 31
Keyboard ............................................................................................................... 31
Top cover ............................................................................................................... 35
Power button board ................................................................................................. 38
Hard drive ............................................................................................................. 39
USB board ............................................................................................................. 41
WLAN module ........................................................................................................ 42
System board ......................................................................................................... 45
Memory module ...................................................................................................... 49
RTC battery ............................................................................................................ 51
PCH heat sink ......................................................................................................... 52
Heat sink ................................................................................................................ 54
Fan ....................................................................................................................... 57
Speaker assembly ................................................................................................... 58
RJ-45 cover ............................................................................................................ 59
Display assembly .................................................................................................... 60
Power connector cable ............................................................................................ 66
5 Using Setup Utility (BIOS) and System Diagnostics ........................................................... 68
Starting Setup Utility (BIOS) ..................................................................................................... 68
Updating the BIOS ................................................................................................................. 68
Determining the BIOS version ................................................................................... 68
Downloading a BIOS update .................................................................................... 69
Using System Diagnostics ........................................................................................................ 70
6 Specifications ................................................................................................................. 71
Computer specifications .......................................................................................................... 71
15.6-in display specifications .................................................................................................. 72
Hard drive specifications ........................................................................................................ 73
7 Backing up, restoring, and recovering ............................................................................ 74
Creating recovery media and backups ..................................................................................... 75
Creating HP Recovery media .................................................................................... 76
Restore and recovery .............................................................................................................. 77
Using Windows Refresh for quick and easy recovery ................................................... 78
Remove everything and reinstall Windows ................................................................. 78
Recovering using HP Recovery Manager .................................................................... 79
What you need to know ............................................................................ 79
Using the HP Recovery partition to recover a minimized image ...................... 80
vi
Using HP Recovery media to recover .......................................................... 80
Changing the computer boot order ............................................................. 80
Removing the HP Recovery partition .......................................................................... 81
8 Power cord set requirements .......................................................................................... 82
Requirements for all countries .................................................................................................. 82
Requirements for specific countries and regions ......................................................................... 83
9 Recycling ........................................................................................................................ 85
Index ................................................................................................................................. 86
vii
1 Product description
Category Description
Product Name HP Pavilion TouchSmart Sleekbook 15
HP Pavilion 15 Sleekbook
Processors
●
AMD® A8-4555M 1.60-/2.40-GHz processor (1333-MHz FSB, DDR3, 1.0-MB of
L2 cache, quad core, 19 W)
●
AMD A6-4455M 2.10-/2.60-GHz processor (1333-MHz FSB, DDR3, 1.0-MB of
L2 cache, dual core, 17 W)
●
AMD A4-4355M 1.90-/2.40-GHz processor (1333-MHz FSB, DDR3, 1.0-MB of
L2 cache, dual core, 17 W)
Chipset AMD A70M fusion controller hub (FCH) A14
Graphics Internal graphics:
●
AMD Radeon™ HD 7600G graphics on computer models equipped with an AMD
A8-4555M processor
●
AMD Radeon HD 7500G graphics on computer models equipped with an AMD
A6-4455M processor
●
AMD Radeon HD 7400G graphics on computer models equipped with an AMD
A4-4355M processor
Switchable discrete graphics:
●
AMD Mars Pro with up to 1024-MB of discrete video memory (128M×16
DDR3@900-MHz×4 PCs)
●
64-bit S3 package
●
Supports HD decode, DX11, and HDMI
●
No support for dual graphics
1
Category Description
Display panel
●
15.6-in, high-definition (HD), white light-emitting diode (WLED), SVA, BrightView
(1366×768) display
●
Touchscreen, Multitouch enabled (only on HP Pavilion TouchSmart Sleekbook 15
computer models)
●
Typical brightness: 200 (nits)
●
All display assemblies include two wireless local area network (WLAN)
antenna cables
●
Supports 16:9 ultra-wide aspect ratio
Memory Two SODIMM memory module slots
Customer accessible and upgradeable
DDR3L-1600-MHz Dual channel support
DDR3-1333-MHz Dual channel support (DDR3L-1600 downgraded to DDR3-1333)
Supports up to 8192-MB of system RAM in the following configurations:
●
8192-MB (4096-MB×2)
●
6144-MB (4096-MB×1 + 2048-MB×1)
●
4096-MB (4096-MB×1 or 2048-MB×2)
●
2048-MB (2048-MB×1)
Hard drives Supports 6.35 cm (2.5 in) hard drives in 9.5 mm (.37 in) and 7.0 mm (.
28 in) thicknesses
Serial ATA (SATA)
Supports Accelerometer / HDD protection
Supports the following single hard drive configurations:
●
1-TB, 5400-rpm, 9.5-mm
●
750-GB, 7200- and 5400-rpm, 9.5-mm
●
640-GB, 5400-rpm, 9.5-mm
●
500-GB, 7200- and 5400-rpm, 9.5- and 7.0-mm
●
300-GB, 5400-rpm, 9.5-mm
Audio and video One digital microphone
HD audio
Supports Dolby Advanced Audio
2 Altec Lansing speakers
Supports Microsoft® Premium requirements
HP TrueVision HD camera (fixed, no tilt) with activity LED, USB 2.0, M-JPEG, 1280x720
by 30 frames per second
2 Chapter 1 Product description
Category Description
Ethernet Integrated 10/100 network interface card (NIC)
Wireless Integrated wireless local area network (WLAN) options by way of wireless module
Two WLAN antennas built into display assembly
Support for the following WLAN formats:
●
Qualcomm Atheros AR9485 802.11 b/g/n 1×1 WiFi Adapter
●
Ralink RT3290LE 802.11 b/g/n 1x1 WiFi and Bluetooth 4.0 Combo Adapter
●
Ralink RT5390R 802.11 b/g/n 1×1 WiFi Adapter
External media card HP Multi-Format Digital Media Reader slot with push-push technology, supporting
the following digital card formats:
●
Secure Digital (SD) Memory Card
●
Secure Digital High Capacity (SDHC) Memory Card
●
Secure Digital Extended Capacity (SDXC) Memory Card
●
MultiMediaCard (MMC)
Ports
●
Audio-in/audio-out (combination headphone/microphone)
●
HDMI v1.4 supporting up to 1920×1200 @ 60Hz
●
HP AC power adapter
●
RJ-45 (Ethernet, includes link and activity lights)
●
USB 3.0 (2 ports)
●
USB 2.0 (1 port)
Keyboard/pointing devices Island-style keyboard with numeric keypad
TouchPad with two buttons with the following features:
●
Taps, 2-finger scroll, and pinch enabled by default
●
Supports edge-swipe gestures
●
Supports Windows 8 Modern trackpad gestures
Power requirements AC adapter:
65-W, RC, V non-Smart AC adapter with localized cable plug support (3-wire plug with
ground pin, supports 3-pin DC connector)
1.0-m (3.3-ft) length
Battery:
4-cell, 37-WHr, 2.55-AHr, Li-ion battery
Supports fast charge
Security Security cable slot
3
Category Description
Operating system Preinstalled:
●
Windows 8 Professional
●
Windows 8 Standard
●
FreeDOS 2.0
Serviceability End-user replaceable parts:
●
AC adapter
●
Battery
●
Keyboard
4 Chapter 1 Product description
2 External component identification
Finding your hardware and software information
Locating hardware
To find out what hardware is installed on your computer:
▲
From the Start screen, type c, and then select Control Panel.
Finding your hardware and software information
5
Display
Item Component Description
(1) WLAN antennas (2)* Send and receive wireless signals to communicate
with WLANs.
(2) Webcam light On: The webcam is in use.
(3) HP TrueVision HD Webcam Records video, captures still photographs, and allows you to
video conference and chat online using streaming video. To
use the webcam, from the Start screen type c, and then select
CyberLink YouCam from the list of apps.
(4) Internal microphone Records sound.
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around
the antennas free from obstructions. For wireless regulatory notices, see the section of the Regulatory, Safety and Environmental
Notices that applies to your country or region. To access this guide, select the HP Support Assistant app on the Start
screen, select My computer, and then select User guides.
6 Chapter 2 External component identification
Buttons and speakers
Item Component Description
(1) Power button
●
When the computer is off, press the button to turn on
the computer.
●
When the computer is on, press the button briefly to
initiate Sleep (disabled by default).
●
When the computer is in the Sleep state, press the button
briefly to exit Sleep.
●
When the computer is in Hibernation, press the button
briefly to exit Hibernation.
CAUTION: Pressing and holding the power button will
result in the loss of unsaved information.
If the computer has stopped responding and Microsoft
Windows shutdown procedures are ineffective, press and
hold the power button for at least 5 seconds to turn off
the computer.
NOTE: For select models, the Intel Rapid Start Technology
feature is enabled at the factory. Rapid Start Technology
allows your computer to resume quickly from inactivity.
For more information, see Intel Rapid Start Technology
(select models only) on page 34 To learn more about your
power settings:
1. From the Start screen, type power.
2. Select Settings, and then select Power options.
(2) Speakers (2) Produce sound.
Buttons and speakers
7
Keys
Item Component Description
(1) esc key Displays system information when pressed in combination with
the fn key.
(2) fn key Displays system information when pressed in combination with
the esc key.
(3) Windows key Returns you to the Start screen from an open app or
the Desktop.
NOTE: Pressing the Windows key again will return you to
the previous screen.
(4) Action keys Execute frequently-used system functions.
(5) num lock key Controls the function of the integrated numeric keypad. Press
the key to alternate between the standard numeric function of
an external keypad (selected at the factory) and the
navigational function (indicated by the directional arrows on
the keys).
NOTE: The keypad function that is active when the
computer is turned off is reinstated when the computer is
turned back on.
(6) Integrated numeric keypad Set at the factory to function like an external numeric keypad.
To alternate between this numeric function and the
navigational function (indicated by the directional arrows on
the keys), press the num lock key.
8 Chapter 2 External component identification
Lights
Item Component Description
(1) Power light
●
White: The computer is on.
●
Blinking white: The computer is in the Sleep state, which
is an energy-saving mode. The computer shuts off power
to the display and other unneeded components.
●
Off: The computer is off or in Hibernation. Hibernation
is an energy-saving mode that uses the least amount
of power.
NOTE: For select models, the Intel Rapid Start Technology
feature is enabled at the factory. Rapid Start Technology
allows your computer to resume quickly from inactivity.
(2) Mute light
●
Amber: Computer sound is off.
●
Off: Computer sound is on.
(3) Wireless light
●
White: An integrated wireless device, such as a wireless
local area network (WLAN) device and/or a Bluetooth
device, is on.
●
Amber: All wireless devices are off.
(4) Caps lock light White: Caps lock is on, which switches the keys to all
capital letters.
(5) TouchPad light
●
Amber: The TouchPad is off.
●
Off: The TouchPad is on.
Lights
9
Left side
Item Component Description
(1) Security cable slot Attaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a deterrent,
but it may not prevent the computer from being mishandled
or stolen.
(2) Vent Enables airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal for
the internal fan to cycle on and off during routine operation.
(3) USB 2.0 port Connects an optional USB 2.0 device.
(4) Audio-out (headphone) jack/Audio-in
(microphone) jack
Connects optional powered stereo speakers, headphones,
earbuds, a headset, or a television audio cable. The jack
does not support optional microphone-only devices.
WARNING! To reduce the risk of personal injury, adjust
the volume before using headphones, earbuds, or a headset.
For additional safety information, see the Regulatory, Safety
and Environmental Notices.
NOTE: When a device is connected to the jack, the
computer speakers are disabled.
NOTE: Be sure that the device cable has a 4-conductor
connector that supports both audio-out (headphone) and
audio-in (microphone).
10 Chapter 2 External component identification
Right side
Item Component Description
(1) Power light
●
White: The computer is on.
●
Blinking white: The computer is in the Sleep state, which
is an energy-saving mode. The computer shuts off power
to the display and other unneeded components.
●
Off: The computer is off or in Hibernation. Hibernation
is an energy-saving mode that uses the least amount
of power.
NOTE: For select models, the Intel Rapid Start Technology
feature is enabled at the factory. Rapid Start Technology
allows your computer to resume quickly from inactivity.
(2) Hard drive light
●
Blinking white: The hard drive is being accessed.
●
Amber: HP 3D DriveGuard has temporarily parked the
hard drive.
(3) Digital Media Slot Supports the following digital card formats:
●
Secure Digital (SD) Memory Card
●
Secure Digital Extended Capacity (SDxC) Memory Card
●
Secure Digital High Capacity (SDHC) Memory Card
●
MultiMediaCard (MMC)
(4) USB 3.0 ports (2) Connect optional USB 3.0 devices and provide enhanced
USB power performance.
(5) HDMI port Connects an optional video or audio device, such as a high-
definition television, or any compatible digital or
audio device.
(6) RJ-45 (network) jack lights
●
White: Computer is connected to a network.
●
Blinking amber: Data is being transferred.
NOTE: When both lights are off the computer is not
connected to a network.
(7) RJ-45 (network) jack Connects a network cable.
Right side
11
Item Component Description
(8) AC adapter light Supports the following digital card formats:
●
White: The AC adapter is connected and the battery
is charged.
●
Blinking white: The battery has reached a low
battery level.
●
Amber: The AC adapter is connected and the battery
is charging.
●
Off: The computer is using DC power.
(9) Power connector Connects an AC adapter.
12 Chapter 2 External component identification
Bottom
Item Component Description
(1) Battery bay Holds the battery.
(2) Battery lock Locks and unlocks the battery.
(3) Vents (4) Enable airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal for
the internal fan to cycle on and off during routine operation.
(4) Battery release latch Releases the battery from the battery bay.
Bottom
13
/