Snom M300 Admin And Installation Manual

Brand: Snom

Model: M300

Type: Admin And Installation Manual

This manual is also suitable for

M700

Snom M300 is a robust and versatile base station designed for small and medium businesses seeking reliable and efficient wireless communication. With support for up to 20 SIP accounts and 30 simultaneous calls, it ensures seamless handling of high call volumes. Advanced features like Power over Ethernet (PoE) and flexible mounting options make it easy to install and integrate into your existing network infrastructure.

snom M700, snom M300

Base stations

Admin and Installation Guide

v1.1

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snom M300 and M700 administration and installation

guide

Contents



Contents.............................................................................................................................................................2

DocumentHistory..............................................................................................................................................3

Introduction.......................................................................................................................................................4

IntendedAudience.............................................................................................................................................4

Abbreviations.....................................................................................................................................................4

Preinstallationinformation................................................................................................................................5

Environmentalconsiderations...............................................................................................................5

Wall/ceilingmounting...........................................................................................................................5

OperatingcontrolsandLED’s................................................................................................................5

Resetswitch.......................................................................................................................................5

Networkandpowerconnection............................................................................................................5

Generalsoftwareconsiderationsandrequirements.............................................................................6

Firstsetup..........................................................................................................................................................6

IdentifyingbaseIP‐addressandfirstlogin.............................................................................................6

Settingupaccountsandhandsets.........................................................................................................7

1.SetupaSIP‐server..........................................................................................................................7

2.Createanuseraccount..................................................................................................................8

3.RegisterHandset..........................................................................................................................10

FirmwareUpdate.................................................................................................................................12

FirmwareFiles:.................................................................................................................................12

FolderStructure:..............................................................................................................................12

Wirelessdevicefirmwareupgrade:.................................................................................................13

Wording...........................................................................................................................................................17

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Document History

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RevisionAuthorIssueDateComments

0.1TimKoehler05‐Sep‐2014InitialVersion

1.0BenajminZiebarh01‐Oct‐2014InitialRelease

1.1BenjaminZiebarth9Dec2014Added:Handsetupdateinfo

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Introduction



ThisdocumentshallhelptoinstallandadministratethesnomMobilebasestationsM300andM700.

ThisdocumentdoesNOTcovertheinstallationofamulticellDECTsystem,inthiscasepleasereferto

thesnommulticelldeploymentguideforfurtherguidance.



Intended Audience



Thetargetaudienceforthisdocumentincludesnetworkadministrators.

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Abbreviations



Forthepurposeofthisdocument,thefollowingabbreviationshold:



DHCP:DynamicHostConfigurationProtocol

(T)FTP:(Trivial)FileTransferProtocol

IOS: InternetworkingOperatingSystem

NAT: NetworkAddressTranslator

PCMA:A‐lawPulseCodeModulation

PCMU:mu‐lawPulseCodeModulation

RSSI:Receivedsignalstrengthindication

RTP:Real‐timeTransportProtocol

RPORT: ResponsePort(RefertoRFC3581fordetails)

SIP:SessionInitiationProtocol

SME: SmallandMediumscaleEnterprise

SRTP:SecureReal‐timetransportprotocol

STUN: SessionTraversalUtilitiesforNAT

TLS:TransportLayerSecurity(forSIPencryption)

VLAN:VirtualLocalAccessNetwork

TOS: TypeofService(policybasedrouting)

URL: UniformResourceLocator

UA: UserAgent

UTC:CoordinatedUniversalTime(similartoGMTformat)

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Pre-Installation information

Environmental considerations

PleaseinstalltheM300/M700basestationonlyindrylocationswhicharenotpotentiallyexplosive

atmosphere.

Don’tinstallthebasenearairconditions,radiators,indirectsunexposure,verydustyplacesorwhere

itcouldbeexposedtowaterand/orchemicalsplashes.

Thebasestationsareshallonlybeusedindoor.

Environmentaltemperature:‐10°Cto+50°C(14°Fto122°F)

Humidity:max70%(noncondensing)

Itisrecommendedtonotinstallthebasestationdirectlyonmetalsurfacesandtomaintaina

minimumdistanceof20cm(8inches)fromcurrentlinesorwaterpipes;otherwisethereceptionmight

bedegraded.

Wall/ceiling mounting

ThesnomM300/M700canbewallmounted.OntheM700pleaseremovethefootstandprior

mounting.

TheM700canalsobemountedontheceilingwiththeoptionallyavailable“snomA700ceilingmount”

withtheproductnumber00003933.Pleasedonottrytoinstallthebasestationsontheceiling

withoutthismount,asthebasestationmayfalldown.

Operating controls and LED’s

ThebasestationshaveamulticolourLEDforstatussignalling.

StatusLED Systemstate

Solidgreen baseisoperational

blinkingorangebaseisbooting

blinkingred networkorregistrationfailure

off baseisinactive

blinkingrapidlybaseisupdatingsoftware

Resetswitch

Thebasehasaresetswitchonthebacktoreverttofactorydefaultsettings.Toperformafactory

reset,pleasepresstheswitchforatleast10seconds.

Network and power connection

TheM700doesnothaveapowerconnectionandrequirestheusageofPoweroverEthernet(PoE)

Class2.IfyournetworkisnotequippedwithaPoEinfrastructure,youcanusethe“snomA5PoE

injector”withtheproductnumber00004065.

TheM300basestationcomeswithapowersupply,pleaseonlyusethesuppliedpowersupplywith

theM300.TheM300doesnotsupportPoE.

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Bothbasestationshavea10/100Mbitautosensingnetworkport.

General software considerations and requirements



ThesnomM‐Seriesbasestationsfollowmostsnomspecificsnomconfigurationandmanagement

schemes.ItisrecommendedtohavealocalHTTP/HTTPSserverforfirmwareupdatesandcentral

configurationmanagement.

TheHTTP‐Serverwillhostfirmwarefilesforbasestations,handsetsandrepeaters.Thehandsetsand

repeaterscanbeupdatedovertheairbythebasestation.



First setup



ThefirstsetupwillguidethroughtheprocessofidentifyingthebasestationsIP‐address,tologinand

tosetupthefirsthandsetandSIP‐registration.



ThisguidewillNOTdescribehowtosetupM700inamulticellconfiguration.



Note:ThescreenshotsaretakenfromanM700basestationandanM65handset.Where

applicableindividualscreenshotsaretaken.



Identifying base IP-address and first login

Onceyouconnectedthebasestationtopowerandnetworkasdescribedbefore,takeasnom

M65/M25handsetandpressthe“Menu”keyandenter“*47*”.ThiswillshowthebasestationsIP‐

addressesinrange:



PleaseentertheIP‐addressofthebasetoconfigureintoyourwebbrowser.



ThestandardAdministrationcredentialsare:

Username: admin

Password:admin



Youwillbepresentedwiththefollowingscreen:

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Note:Afterthefirstlogin,pleasegotothesecuritytabandchangetheadminloginpassword

immediatelytopreventthatthirdpartieshaveaccesstotheinstallation.



Setting up accounts and handsets



Threestepsarerequiredtomakethefirstphonecall:



1.SetupaSIP‐server

PleasestarttosetupaSIP‐server,byclickingonServers.

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Theserverpageletsyouconfigureserverspecificsettings,suchasCodecpriorities,RTPsettings,

encryption,etc.



2.Createanuseraccount

NowclickonExtensionstocreateuseraccounts(considercreatingallrequireduseraccountsatthis

stage,theywillbeassociatedwiththehandsetsinthenextstep):

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Thenclickon“Addextension”:

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3.RegisterHandset

Backattheextensionpage,youwillnotice,thatthenewlycreatedaccountisassociatedwitha

handsetwhichhastheIPEIFFFFFFFFFF,thismeansthatnohandsethasbeenassociatedwiththisSIP

extension.



Selectthe“unregistered”extensionbysettingthecheck‐markandclickon“RegisterHandset(s)”.Now

takeyourhandset,pressMenuandselect“Connectivity”:

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PressOK,



TheM65canregistertoup10differentbasestation,fornowselectthefirstentry(M25onlysupports

oneregistrationandwon’tshowthisscreen).



SelectRegister,

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Enterthenetworkcode–bydefault“0000”

Firmware Update



Whenfirstinstallingasystem,snomrecommendsupdatingtothelatestversion.Factoryinstalled

versionmightbeoutdatedandanewerversionwithfixesandnewfunctionalitymightbeavailable.

PleasegotothesnomWebsite(www.snom.com)todownloadthelatestversion.



FirmwareFiles:

Dependingonthedevicesinuseyoumightneeddifferentfirmwarefiles:

 M700basestationupdatefile

 M300basestationupdatefile

 M65handsetupdatefile

 M25handsetupdatefile

 M5repeaterupdatefile

Beforecontinuing,pleasemakesure,thatyoudownloadedallrequiredfiles.

ThefilenamingisPRODUCTNAME_VERSION.fwu,pleasedoNOTrenamethefilesasthebasestation

willlookforfilenamesinexactlythisscheme.Forexample:M700_v0320.fwuwouldbetheupdatefile

forM700withtheversion320.

FolderStructure:

ItisrecommendedtohaveasubfolderforthesnomMobileproducts,inthesefolderfoldersforeach

productisrequired.

Note:Linux/UnixbasedHTTPserversarecasesensitive,sopleaseensurethatthefoldersare

createdwithcapitalletters.M700=OK,m700willnotwork.

Thefilesneedtobesortedinfoldersbyproductname:

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Intheproductfoldersmultiplefirmwarefilescanbepresent(exampleforM700):



Wirelessdevicefirmwareupgrade:

Toperformanupdatetoconnectedwirelessdevices(handsets/repeaters),youmustprovide

correspondingupdatefilestothebasestationandthedesiredfirmwareversionneedstobedefined.

Thischapterassumesyouhavedeployedthefirmwarefilesaccordingtothepreviouschapter.



Snomrecommendsperformingwirelessupdateswhenthewholesystemisinidle.Incasetheupdate

isperformsonanactivelivesystem,snomcannotguaranteeuninterruptedfunctionalityWhileitis

possibletoupdatethesysteminproduction,snomrecommendsnottodothis.



ManualUpdate(viaWebserver):

Tomanuallytriggertheupdate,pleasegotothewebinterfaceofthebasestation,andthengotothe

menu“FirmwareUpdate”.



Nowenternexttothedesireddevicethedesiredfirmwareversion,whichhastocorrespondwiththe

firmwarefilename.

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Onceyoupress“Save/StartUpdate”,thebasestationwillstartthetransfertotheendpoints.



NOTE:Handsetswillbeupdatedthenexttimetheyareplacedinthecharger.





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AutomaticUpdate(viaprovisioning):

Ifremoteprovisioningisconfigured,thefirmwareupdatefilestobeusedcanbedefinedinthe

configurationfileofthebasestation.Thefirmwarerelevantsettingsneedtobeinthe<phone‐

settings>section.

<phone-settings>

<firmware-settings>

<firmware>http://server/path</firmware>

<fp_fwu_sw_version>318</fp_fwu_sw_version> BASE

STATION FIRMWARE

<pp_fwu_sw_version

type=M65>318</pp_fwu_sw_version> DEVICE FIRMWARE M65

</firmware-settings>

</phone-settings>

Descriptionofthesettings:

<firmware‐settings> Thisisthesettingscontainerfortheindividualfirmwarerelatedsettings.

<Fp_squ_sw_version>definesthebasestationfirmwareversion,thisneedstobeadecimal

value(forexample318)

<Pp_fwu_sw_verion>definesthefirmwareversionfortheattacheddevices(handsetsand

repeaters).Ithasthetypeparametertodefinetheversionforeach

device.Thevalueisdecimal.



Note: UptoVersion3.18Build9thehandsettypeneedstobeenteredasHEX‐value.

Thevaluesare:

0x0D9A0079=M65

0x0D9A007F=M5

0x0D9A008D=M25

Theeasierwaywouldbetofirstupdatethebasestationto3.18Build10,which

directlysupportstheusageoftheproductnames(M65,M25,M5).



Thewirelessupdatesprocess:

Whenawirelessdevice(handsetorrepeater)firmwareupdatehasbeenprovided,thereisathree

stepprocessfortheupdate:

1. Transferfirmwaretothedevice(over‐the‐air‐viaDECT).

2. Verificationthatthefirmwarehasbeensubmittedsuccessfully.

3. Dependingifitisahandsetorarepeater:

Version1.1  Page|16



a. Handsetsperformthefirmwareupdateassoonastheyareputinthecharger.The

actualupdatetakes~1Min.

b. Repeaterswillexecutetheupdatesassoonastherearenoactivecalls.

Thedeviceremainsoperationalduringfirmwaretransfer,theDECTinstallationhowevermightnot

operateatfullcapacity.

TheprogressofthehandsetfirmwareupgradecanbemonitoredunderExtensions.



Note:ThehandsetupdateprocessisvisualizedbytheLEDonthebasestationblinkingred.



Aftertheupdatethesuccessfultransferisverified.



Whentheupdatehasbeensuccessfullyverified,thehandsetwaitstobeputinthechargertoperform

theactualupdate.



Oncethehandsethasbeenputinthecharger,itwillturnoff;theLEDwillflashgreenrapidlyandthen

flashredrapidly.Whentheupdatewassuccessfulitwillturnonagain.



Thecurrentfirmwareandthestatusoftheupdatewillbeshown:



Considerations:

 Theupdatetransfertoadevicetakesonaverage~10‐15min.Dependingontrafficconditions

(Voicetrafficiswithpriority);undercertainconditionsitmighttakeupto60min.

 Usingthedevicewillpausethetransferprocess.Itwillcontinueoncethehandsetisbackin

idlemode.

 Oncethefirmwarehasbeentransferred,theactualupdatetakes~1min.

Version1.1  Page|17



 TheM700canupdateupto10devices,theM300upto5devicesatthesametime.Ifmore

devicesareregisteredwiththebase,theywillbeupdatedonceanotherhandsetsuccessfully

receivedthefirmwareupdate.

 Arepeaterwillstarttheupdateautomaticallyoncetherearenocalls.Thisleadstoashort

serviceinterruption(~1min),whiletherepeaterisupdatingthefirmware.

 Thebasestationrandomlyselectsthedevicesforfirmwaretransfer.Itisnotpossibleto

priorizecertaindevices.



Multicellconsiderations:

 AM700willupdateallhandsetsinrange;alsodevices“homed”onadifferentcell.

 Iftheusermovesfromonecelltoanother,theupdatewillcontinue(aslongassufficient

updatecapacityisavailable).

 Incaseacellisfullybusywithfirmwaretransfer,handover/roamingwillfail(anactivecall

mightbelost).

 Ifawirelessdeviceupdateistriggeredononebasestationallbasestationswillperforman

update.



Wording



MasterbasestationThebasestationinaninstallation,whichwillorganizethetopologyand

sharethetopologyinformationwiththeentireinstallation.

Snom M300 Admin And Installation Manual

Brand: Snom

Model: M300

Type: Admin And Installation Manual

This manual is also suitable for

M700

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Snom M300 Admin And Installation Manual

This manual is also suitable for

Snom M300 Admin And Installation Manual

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