Commend SIP Series VE User manual

Brand: Commend

Model: SIP Series VE

Category: Door intercom systems

Type: User manual

Commend SIP Series

VERSION 2.0/0612

PRODUCT MANUAL

ENGLISH

Commend SIP Series

22.0/0612

Manufacturer’s Reference:

This equipment fulfils the requirements of the EU standard 89/336/EEC

(EN 55022, EN 55024).

Therefore this equipment is CE-labelled.

Please keep this description in safe custody!

Attention:

Mounting and installation of the SIP devices and of the equipment may be carried out by authorised ser-

vice personnel only.

Modules may be exchanged only with voltage switched off.

Before exchanging the modules, ESD precautions have to be observed.

Commend SIP Series

Version: 2.0/0612

Number of pages: 69

Errors and omissions excepted.

Commend SIP Series

Vers. 2.0/0612 3

Content

Introduction 4

Commend Security for the World of SIP 4

Technical Data 6

Extent of Supply 9

System Requirements / Compatibility 10

SIP Series Versions 10

Mounting 14

SIP Series P, SIP Series F 14

SIP Series V, SIP Series VE 19

SIP Series M 28

Connection 29

SIP Series P, SIP Series V, SIP Series VE, SIP Series F 29

SIP Series M 31

Configuration via Web Interface 34

1st Connection 34

Configuration of the SIP Station 35

SNMP 58

Appendix 62

Basic Knowledge about Audio Configuration 62

Serverless Operation 64

Display Menu WS 800V / WS 800F 66

Call Initiation at SIP-WS 500F 67

Technical Support 69

Introduction Commend SIP Series

42.0/0612

Introduction

Commend Security for the World of SIP

SIP Stations with Intercom Power

The full duplex capable stations of the SIP Series links the world of SIP technology with the reliability

and quality of solutions by Commend,

The stations are connected directly to the Ethernet (LAN/WAN) and in this manner are connected to a

compatible SIP Server via the IP-network. The built-in switch with downlink function allows direct con-

nection of an additional IP-device (e.g. an IP-camera).

Besides high volume, the SIP stations provide a numerous amount of further features: Pre-recorded

audio can be applied in a multipurpose manner, e.g. as acoustic indication at line fault or as waiting

information at call initiation, a configurable background noise canceller provides a crystal clear

communication in challenging situations. Furthermore, the stations are perfectly suited for use as door

stations at entry- and gateways, due to integrated relay outputs.

The robust construction of the SIP Series provides full protection against water, dirt and dust – protec-

tion class IP 65. Each button can be allocated to a call number and the relevant label area can be filled

in individually.

Speech Connection according SIP Standard

The speech connection is established via Voice over IP (VoIP) according the SIP standard over the con-

nected Ethernet LAN, whether with assistance of a SIP capable PBX, of a SIP provider or via dialling an

IP address directly.

Note:

The several versions of the SIP Series are described on page 10.

WHAT IS SIP?

The network protocol SIP is only one among many protocols which are used for VoIP; the “Session Ini-

tiation Protocol” establishes the conversation.

This means, SIP is only signalling the conversation. After that, the Session Description Protocol (SDP) ne-

gotiates the conversation modalities: audio codec and transmission protocol. The latter is responsible for

the actual data exchange.

The actual data stream, i.e. the coded speech, is transmitted via the Realtime Transport Protocol (RTP).

This protocol dismantles the audio data into packets and is sending them over UDP – i.e. the User Data-

gram Protocol (UDP) is responsible for the transmission of the data packets.

SIP Series P SIP Series V SIP Series VE SIP Series F SIP Series M

Commend SIP Series Introduction

2.0/0612 5

Overview of Features

Very high volume

Full Duplex for natural, hands-free communication

Display support NEW!

Full keypad support NEW!

Handset support NEW!

Local directory support NEW!

Chain call support (e.g. automatic processing of call sequences) NEW!

STUN support NEW!

SNMP for surveillance of the station

Using Pre-recorded audio as:

Waiting information at call initiation

Individual call tone for call initiation

Location message

Acoustic indication at line fault

Control of the 2 relays e.g. as door opener via

DTMF post-dial or

Web – or as:

Attendant contacts for various functions, e.g.:

Additional signalisation while ringing, during a call or in case of malfunction

Three inputs for connecting add-on call button modules NEW!

Remote controllable via HTTP; Line-Out (SIP stations)/Line-In (SIP moduls) NEW!

Server redundancy NEW!

Operation without Server possible

Configurable Acoustic Echo Canceller (AEC)

Configurable Background Noise Canceller

Adaptive jitter buffer

Complies with SIP standard for easy integration in every SIP capable PBXes

Integrated webserver for configuration & firmware update

Adjustment of microphone sensitivity and volume

Flexible operation via Power over Ethernet or via external power supply

3.4 kHz speech quality for optimum intelligibility and compatibility

Increased system availability by redundant LAN infrastructure

The integrated data switch function enables the connection of further IP devices, e.g. IP camera

Configurable Auto Answer Function

Instant boot (system boot within seconds)

Communication via IP-data networks – no additional cabling required

Robust construction with protection class IP 65 – vandal resistant versions additionally mechanical

impact resistance up to IK 09

Series F: Dirt-repellent foil surface, resistant to cleaning agents and disinfectants

Configurable backlight

VOIP ACCORDING SIP STANDARD – HOW DOES IT WORK?

Each VoIP subscriber is registered automatically with the respective IP address at a server of the corre-

sponding SIP provider. This provider assigns a new address to the subscriber according to the rules of the

SIP standards, in form of “sip:01234567@providername.com”. This address is allocated to a normal tele-

phone number.

If a subscriber enters this telephone number in order to establish a conversation, it will be translated into

the SIP address at first. In this manner, it is possible to identify the current IP address of the called subscri-

ber. The server is sending this information back to the calling subscriber, whose hardware and software

now is forwarding the audio packets to the IP address of the conversation partner. In order that this con-

versation partner is able to answer, the calling subscriber also forwards his own, current IP address.

Introduction Commend SIP Series

62.0/0612

Technical Data

Network, Codecs

Power Supply

Hardware

Note:

In the following tables the technical data of all „SIP Series Versions” are listed.

DTMF Decoding: RFC 2833

SIP User Agent (UDP): RFC 3261

IP Protocol: IPv6 ready

IPv4, TCP, UDP, HTTP, RTP, RTCP, DHCP, SNMPv2c, STUN

Ports: Web interface for configuration (http): TCP Port 80

SIP: UDP Port 5060

RTP: UDP Port 7078 (incoming)

Optional DNS: UPD and TCP Port 53

Optional SNMP: UDP Ports 160 and 161

Ethernet: 2 x 10/100 MBit/s (Full/Half Duplex)

Codecs: G.711 a-Law

G.711 µ-Law

prepared for G.722

Frequency range 300 – 3,400 Hz

Power consumption: 1,6 W idle

approx. 2 W at conversation (depending on volume)

PoE (Power over Ethernet): Standard IEEE 802.3af

Power consumption of the terminal device:

Class 0 (0.44 W to 12.95 W)

SIP Series P, SIP Series V, SIP Series VE only:

Power supply: 24 VDC ± 2 V, 500 mA or PoE

Attention:

It is mandatory to ensure a correct power supply of the SIP station: min. 22 VDC, max. 26 VDC

SIP Series M only:

Power supply: 12 – 24 VAC or 15 – 35 VDC, 500 mA or PoE

RAM Memory: 32 MByte

Flash Memory: 8 MByte

Handset, Headset: EM sensitivity: 14 mVeff

EM impedance: 3.3 kΩ / EM supply: 2.5 V

EP level: 850 mVeff at 0 dBm0 / EP impedance: 200 Ω

Amplifier: Built-in amplifier class “D” with 2.5 W

Outputs: 2 SPDT relay outputs

30 V / 1 A: 100,000 make-and-break cycles

Inputs: 3 inputs for floaing contacts

Relative Humidity: up to 95% not condensing

Connection: pluggable screw terminals

IP Uplink/Downlink:

shielded RJ 45 modular jacks

Cabling: min. Cat. 5

Commend SIP Series Introduction

2.0/0612 7

Housing, Mounting

SIP Series P, SIP Series V, SIP Series VE, SIP Series F only:

Operating temperature range: –20° C to +60° C (–4° F to 140° F)

Storage temperature range: –20° C to +60° C (–4° F to 140° F)

Microphone: Omnidirectional electret microphone for

max. 7 m (23 ft) speaking distance

Loudspeaker: Special membrane type for optimal sound quality,

sound pressure: 85 dB/1 W/1 m (3.28 ft), 2 x 8 Ω

Line output: for connection of loudspeaker module

Status indication: red LED

Keypad, call button: SIP Series F, SIP-WS 800x: alphanumeric full keypad, white

backlight activation force: 3 N, 1 x 106 cycles,

SIP WS 20xP, SIP-WS 20xV, SIP Series VE: 1 – 3 direct dialling

buttons

SIP-Serie VE only: large red emergency call button

Display: SIP-WS 800x: Mono-LCD display,

128 x 64 pixel, white backlight

SIP Series M only:

Operating temperature range:: –40° C to +70° C (–40° F to 158° F)

Storage temperature range:: –40° C to +70° C (–40° F to 158° F)

Microphone input: for electret microphone or

dynamic microphone

Mic Input: nominal level 2.8 mV on 3.3 kΩ

(Mic-feeding voltage 2.5 V)

Connection for loudspeaker: 2.5 W at 4 Ω / 1.5 W at 8 Ω

LS-Output: max. 3.5 Veff (LS-Pot max)

for feed-in of audio

(e.g. music, radio conference)

Line-Input: nominal level 0 dBu 0.775 V at 10 kΩ

Status indication: Possibility for connection of a LED 6 mA

Call button: Possibility for connection of 3 single buttons

SIP Series P, SIP Series F:

IP rating: IP 65

Front panel: SIP Series P: Polycarbonate

SIP Series F: Polycarbonate with protective foil

Additional mounting material: Flush mount kit WSFB 50P

Surface mount kit WSSH 50P

Measurements: Mounting with flush mount kit, surface mount kit:

see page 14 to page 18

Weight incl. package: approx. 750 g (1.65 lbs)

Colour: front panel: light-grey (like RAL 7035)

front panel frame: graphite-grey (like RAL 7024)

Introduction Commend SIP Series

82.0/0612

SIP Series V, SIP Series VE:

IP rating: IP 65

Mechanical impact resistance acc. EN 62262 SIP Series V: IK 09

SIP Series VE: IK 08

SIP-WS 800V: IK 07

Front panel: Stainless steel, 3 mm (0.12 in)

Additional mounting material: Flush mount kit WSFB 50V

Flush mount kit WSFB 50V FL

Surface mount kit WSSH 50V

Rain protection roof WSRR 50V

Measurements: Mounting with flush mount kit, surface mount kit:

see see page 19 to page 27

Weight incl. package: approx. 1500 g (3.3 lbs)

SIP Series M:

Measurements: SIP-ET 908A: 65 x 130 x 18 mm (2.56 x 5.12 x 0.71 in)

SIP-ET 908A-1: 65 x 130 x 21 mm (2.56 x 5.12 x 0.83 in)

Weight incl. package: ca. 220 g (0.5 lbs)

Commend SIP Series Introduction

2.0/0612 9

Extent of Supply

SIP Series

Additional Mounting Material

The following listed mounting material must be ordered separately:

”SIP Series P”

”SIP Series F”:

SIP station

SIP-WS 800F MD:

Locking block with

screw

Short reference

”SIP Series V”:

SIP station

Screws for mounting

Short reference

”SIP Series VE”:

SIP station

Screws for mounting

3 x paste-on label (“SOS”/

“EMERGENCY”/“HELP”)

for emergency call button

Short reference

”SIP Series M”:

SIP module

4 fixing spacers with M3

thread

Short reference

WSFB 50P:

Flush mount box plastic

(incl. cavity wall claws & cover lid)

Mounting frame plastic

(incl. gaskets and mounting screws)

Cable fixing brackets (incl. screws)

Short reference

Weight incl. package: approx. 380 g (0.84 lbs)

WSSH 50P:

Surface mount box (incl. gaskets)

4 x IP 65 cable feed through

Wall mount kit

(screws, dowels, gasket rings and washers)

Cable fixing brackets (incl. screws)

Short reference

Weight incl. package: approx. 300 g (0.66 lbs)

WSFB 50V:

Flush mount box plastic

(incl. cavity wall claws & cover lid)

Mounting frame plastic

(incl. mounting screws)

Flush mount frame metal & gasket

Cable fixing brackets (incl. screws)

Short reference

Weight incl. package: approx. 540 g (1.2 lbs)

WSFB 50V FL:

Flush mount box plastic with mount frame metal

(incl. cover lid)

Cable fixing brackets (incl. screws)

Short reference

Weight incl. package: approx. 540 g (1.2 lbs)

WSSH 50V:

Surface mount box metal

(incl. 6 x dummy plugs)

Plastic box

4 x IP 65 cable feed through

2 x sabotage plates

(currently not applicable for SIP stations)

Wall mount kit

(screws, dowels, gasket rings and washers)

Cable fixing brackets (incl. screws)

Short reference

Weight incl. package: approx. 945 g (2.08 lbs)

WSRR 50V:

Rain Protection Roof

Fixing screws

Short reference

Weight incl. package: approx. 465 g (1.03 lbs)

Note:

For mounting of the several surface mount kits and surface mount kits see page 14.

Introduction Commend SIP Series

10 2.0/0612

System Requirements / Compatibility

Compatible SIP Server (see ”Compatibility SIP PBX”) or

G8-VOIPSERV (for additional features) incl. Asterisk Server

Compatibility SIP PBX

Basically the SIP modules can be used with any SIP server. The following server types have been tested

explicitly by Commend and therefore a proper functionality can be confirmed:

*The listed products and company names are brand names or registered trademarks of their respective owners.

SIP Series Versions

The stations of the SIP Series are available in 5 different versions:

”SIP Series P”

”SIP Series V”

”SIP Series VE”

”SIP Series F”

”SIP Series M”

Manufacturer* Type Version

Digium Asterisk Version 1.2, 1.4, 1.6

Cisco Cisco Call Manager

Cisco Unified Communication Manager Version 5 or higher

Nortel CS1000 Version 6

Innovaphone Virtual Appliance IPVA Version 9 final

Alcatel OmniPCX Enterprise OXE

Siemens Hipath 4000 Version 5

3CX 3CX for Windows 3CX PhoneSystem 9

Starface Starface free Version 4.6.5.1

Aastra MX-ONE Version 4.1 SP 1

VoIP Provider Type Version

Sipgate Sipgate.at, Sipgate.de May 2012

Vodafone Arcor vodafone.de January 2011

blueSIP bluesip.net May 2011

dus.net dus.net May 2012

Attention:

Not compatible: Microsoft Lync

Commend SIP Series Introduction

2.0/0612 11

SIP Series P

SIP-WS 20xP

SIP station with up to 3 programmable direct dialling buttons (white backlight) in polycarbonate

construction for interior and outdoor areas.

Each button can be allocated to a call number and the relevant label area can be filled in individually.

The robust construction provides full protection against water, dirt and dust – protection class IP 65.

SIP-WS 800P

SIP station with an alphanumeric keypad and function keys with white backlight, in polycarbonate

construction for interior and outdoor areas.

The station provides a LCD graphic display with white backlight.

The robust construction provides full protection against water, dirt and dust – protection class IP 65.

SIP Series V

SIP-WS 20xV

Vandal resistant SIP stations with up to 3 programmable direct dialling buttons (white backlight),

stainless steel front panels with 3 mm (0.21 in) thickness, poke protection and special screws.

Each button can be allocated to a call number and the relevant label area can be filled in individually.

The robust construction provides full protection against water, dirt and dust – IP rating IP 65 and

mechanical impact resistance IK 09.

SIP-WS 800V

Vandal resistant SIP station with an alphanumeric keypad and function keys with white backlight,

stainless steel front panels with 3 mm (0.21 in) thickness, poke protection and special screws.

The station provides a LCD graphic display with white backlight.

The robust construction provides full protection against water, dirt and dust – IP rating IP 65 and

mechanical impact resistance IK 07.

SIP-WS 201P:

(1 direct dialling button)

SIP-WS 202P:

(2 direct dialling buttons) SIP-WS 203P:

(3 direct dialling buttons) SIP-WS 800P:

(keypad, display)

Introduction Commend SIP Series

12 2.0/0612

SIP Series VE

Vandal resistant SIP emergency stations with up to 2 programmable direct dialling buttons, stainless

steel front panels with 3 mm (0.21 in) thickness, poke protection and special screws.

The red emergency call button is easily visible from a considerable distance and can be activated

quickly in emergency situations. Each button can be allocated to a call number and the label area of

the direct dialling button (white backlight) of the SIP-WS 212V can be filled in individually.

The robust construction provides full protection against water, dirt and dust – IP rating IP 65 and

mechanical impact resistance IK 08.

SIP Series F

SIP station with an alphanumeric keypad and function keys with white backlight, in polycarbonate

construction with a dirt-repellent foil surface (resistant to cleaning agents and disinfectants), for in-

terior and outdoor areas.

The station SIP-WS 800F additionally provides a LCD graphic display with white backlight. The sta-

tion SIP-WS 800F MD additionally provides an anti-bacterial foil surface.

The robust construction provides full protection against water, dirt and dust – protection class IP 65.

SIP-WS 201V:

(1 direct dialling button) SIP-WS 202V:

(2 direct dialling buttons) SIP-WS 203V:

(3 direct dialling buttons) SIP-WS 800V:

(keypad, display)

SIP-WS 211V:

(1 direct dialling button)

SIP-WS 212V:

(2 direct dialling buttons)

Commend SIP Series Introduction

2.0/0612 13

SIP Series M

SIP modules for integration in existing housings and panels or building of customer specific stations.

Available in 2 different versions: with RJ 45 sockets mounted horizontally or vertically.

Application examples are for e.g. emergency stations at highways, park ticket machines or also for

smaller systems with door functions.

SIP-WS 500F:

(without LCD-Display)

SIP-WS 800F:

(with LCD-Display)

SIP-WS 800F MD:

(with LCD-Display)

SIP-ET 908:

(RJ 45 sockets mounted

SIP-ET 908-1:

(RJ 45 sockets mounted

horizontally) vertically)

Mounting Commend SIP Series

14 2.0/0612

Mounting

SIP Series P, SIP Series F

For installation additional mounting material is required (must be ordered separately).

Following additional mounting material is available for the SIP Series P, SIP Series F:

Flush mount kit WSFB 50P

Surface mount kit WSSH 50P

The mounting instruction is split into following sections:

„Measurements of the Front Panel” of the stations of SIP Series P and SIP Series F

„Measurements Flush Mount Kit WSFB 50P”

„Mounting Flush Mount Kit WSFB 50P”

„Measurements Surface Mount Kit WSSH 50P”

„Mounting Surface Mount Kit WSSH 50P”

Measurements of the Front Panel

Measurements in mm (inch), not to scale!

165 (6.5)

280 (11)

Depth: 13 (0.51)

cavity wall mounting: 15 (0.59) (Öshadow gap between front panel & wall)

INNER CONTOURS

VARY DEPENDING ON

VERSION OF STATION

Commend SIP Series Mounting

2.0/0612 15

Measurements Flush Mount Kit WSFB 50P

Measurements in mm (inch), not to scale!

12x Expansion openings (can be broken out) Ø 21

150 (5.91)

135.6 (5.34)

82 (3.23)

159.5 (6.28)

1 (0.04) 0.5

(0.02)

45.5

(1.79)

(0.59)

265 (10.44)

274.5 (10,82)

(0.32) 15

250.6 (9.87)

(0.3)

4x Ø 7. 5

...... Mounting frame

197 (7.76)

front ﬂush with plaster

30 (1.18)*

*Mounting distance

between ﬂush

mount boxes

Mounting Commend SIP Series

16 2.0/0612

Mounting Flush Mount Kit WSFB 50P

..... Front panel (plastic) with station electronics

MOUNTING

DIRECTION

..... Top gasket for mounting frame (mounted ex works)

..... Mounting frame (plastic)

..... Gasket

..... Flush mount box (plastic)

..... Connection spacer (with gaskets) for connecting two ﬂush mount boxes and

for cable feed through

To corresponding expansion opening of

ﬂush mount box of e.g. WS expansion module

Mounting: Press the front panel onto the mounting frame.

Dismounting: Pull off the front panel.

Screw mounting frame onto the ﬂush mount box - screws in extent of supply

For cavity wall mounting or installation in a desk, the cavity wall claws have to be used.

(wall thickness: 5 mm to 30 mm / 0.19 in to 1.18 in)

If possible, then 2 connection spacers shall be used per expansion

(at deppened openings, see above)

Illustration

front panel

gasket

Commend SIP Series Mounting

2.0/0612 17

Measurements Surface Mount Kit WSSH 50P

Measurements in mm (inch), not to scale!

160 (6.3)

275 (10.84)

46.5 (1.83)

(0.33)

2 (0.08)8.5

197 (7.76)

12x Expansion openings (can be broken out) Ø 21

82 (3.23)

202.5 (7.97)

4x Mounting openings Ø 7.5 (0.3)

(can be broken out)

2 x rear openings

Mounting Commend SIP Series

18 2.0/0612

Mounting Surface Mount Kit WSSH 50P

..... Front panel (plastic) with station electronics

..... Surface mount box (plastic) ..... Top gasket for surface mount box (mounted ex works)

MOUNTING

DIRECTION

To corresponding expansion opening of

surface mount box of e.g. WS expansion module

Illustration

front panel

gasket

Snap in

Insert cable

Pull back tight

Dismounting: Pull off the front panel.

Mounting: Press the front panel onto the surface mount box

..... IP 65 cable feed through

..... Connection spacer (with gaskets) for connecting two surface mount

boxes and for cable feed through

The expansion openings have to be broken out with a blunt object at the outer notch!

If possible, 2 connection spacers shall be used per expansion.

Make sure the connection spacer is snaped-in correctly in the expansion opening!

The expansion openings have to be broken out with a blunt object at the outer notch!

If the rear opening is used, attach the gasket at the backside of the ﬂush mount box (see Measurements).

..... Gasket for expansion opening at the rear of the housing

The cable feed through can be put in after breaking out the expansion openings

(installation cable feed through see above).

Mounting via wall mounting kit (screws, dowels, gasket rings and washers) – in extent of supply.

Washer and gasket ring have to be mounted inside the surface mount box.

Commend SIP Series Mounting

2.0/0612 19

SIP Series V, SIP Series VE

For installation additional mounting material is required (must be ordered separately).

Following additional mounting material is available for the SIP Series V and SIP Series VE:

Flush mount kit WSFB 50V

Flush mount kit WSFB 50V FL

Surface mount kit WSSH 50V

Rain protection roof WSRR 50V

The mounting instruction is split into following sections:

„Measurements of the Front Panel” of the stations of SIP Series V and SIP Series VE

„Measurements Flush Mount Kit WSFB 50V”

„Mounting Flush Mount Kit WSFB 50V”

„Measurements Flush Mount Kit WSFB 50V FL”

„Mounting Flush Mount Kit WSFB 50V FL”

„Measurements Surface Mount Kit WSSH 50V”

„Mounting Surface Mount Kit WSSH 50V”

„Measurements Rain Protection Roof WSRR 50V”

„Mounting Rain Protection Roof WSRR 50V”

Measurements of the Front Panel

Measurements in mm (inch), not to scale!

160 (6.3)

140 (5.5)

275 (10.84)

255 (10.05)

4x Ø 7

(0.28)

INNER CONTOURS

VARY DEPENDING ON

VERSION OF STATION

Mounting Commend SIP Series

20 2.0/0612

Measurements Flush Mount Kit WSFB 50V

Measurements in mm (inch), not to scale!

12x Expansion openings (can be broken out) Ø 21

150 (5.91)

135.6 (5.34)

82 (3.23)

1 (0.04) 0.5

(0.02)

45.5

(1.79)

(0.59)

265 (10.44)

(0.55)

250.6 (9.87)

(0.3)

4x Ø 7. 5

164 (6.46)

279 (10.99)

MR .... Flush mount frame (metal)

with mounting frame (plastic)

197 (7.76)

front ﬂush with plaster 30 (1.18)*

*Mounting distance

between ﬂush

mount boxes

30 (1.18)*

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Commend SIP Series VE User manual

Brand: Commend

Model: SIP Series VE

Category: Door intercom systems

Type: User manual

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