Motorola HC700-G User manual

HC700-G & HCe700-G

Handheld Computers

Models F4708A (HC700-G) & F4707A (HCe700-G)

User Manual

a

HC700-G

Handheld Computer

s

Models F4707A & F4708

A

User Manua

l

ab

6802983C30-A

March, 2007

COMPUTER SOFTWARE COPYRIGHTS 11

Document Copyrights 11

Disclaimer 11

Commercial Warranty 12

Notational Conventions 16

Equipment Authorization 16

Waste (Disposal) of your Electronic and Electric Equipment 22

Eye Safety Standard for Imager Engines 22

Trademarks 24

Internet Links 24

What is the HC700-G Handheld Computer? 1

Unpacking 4

Front Panel and Top Side Features 8

Rear and Bottom Side Features 10

Starting to Work 13

Initializing the HC700-G 13

Using the Touch Screen 14

Align Screen Procedure 16

Turning On 17

Attaching the Hand-strap 18

Windows Mobile Basics 19

Today Screen 19

Status Bar, Start Menu and Command Bar 20

Customize the Start menu 21

Status Bar Icons 21

Suspend Mode 25

Shifting to Suspend Mode 25

6802983C30 v

Automatic shift to Suspend mode 25

Waking-up from Suspend mode 26

Waking-up From Suspend Mode 27

Turning Off 28

Turning Off When the Unit is On 28

Turning Off When the Unit is in Suspend Mode 28

Resuming Operation 29

Critical Power Loss 29

How to Save Battery Power 30

LED Indications 31

The Status LED 31

The Application LED 32

Using the Keypad 33

Keypad Backlight 36

Screen Backlight 36

Adjusting Earpiece/Speaker Volume 37

Voice Recording 38

Resetting the HC700-G 39

Persistent Registry Reset (Clean Registry) 40

miniSD Memory Card 41

Installing a miniSD Card 41

miniSD Card Handling Precautions 42

Allocating Memory 42

Scanning Barcodes 43

Scanning with LED aimer imager 43

Bar code types 47

Capturing Images 51

Save picture in memory 53

Scanning with Laser aimer imager 54

Charging the Battery 56

First Time Battery Charge 56

Checking the Remaining Battery Power 57

Routine Battery Charge 58

vi 6802983C30

Battery Replacement 58

Battery Maintenance 60

Battery Disposal 61

Updating the Software 61

Update Image 61

See how much memory is available 61

Remove programs 62

See available storage card memory 62

Automatically save files on a storage card 62

Overview of Phone 63

SIM Card Installation 63

Wireless Manager 65

Switching On the Phone 66

Starting the Phone Application 66

Answer a call 67

Emergency Call 67

Change network settings 68

Change phone settings 68

Change the ringer volume 69

Change the ring tone 69

Change the ring type 71

Change services settings 71

Enter a voice mail or text message phone number 72

Create a speed dial entry 72

Make a call using speed dial 73

Make a conference call 73

Manage calls using Call History 73

Manually select a network 74

Secure the phone 74

Set preferred networks 75

Take notes during a call 75

Display Caller ID 75

Block calls 75

Forward calls 76

6802983C30 vii

Use Call Waiting 76

Mute a call 76

Turn the phone on and off 77

View available networks 77

Put a call on hold 77

To put a call on hold, tap Hold. 77

Assign a ring tone to a contact 77

Copy a contact from a SIM to a device 78

Limit calls to specific area codes or phone numbers 78

Add a network 78

Turning On/Off 81

Turn wireless power on or off 82

Connect to the Internet 83

Connect to Work 84

End a connection 84

Connect to intranet URLs 85

Change an intranet URL 85

View intranet URLs 86

Add a dialing location 87

Change dialing patterns 88

Change general modem options 88

Change network card settings 89

Change server settings 89

Configure network security settings 90

Configure 802.1x authentication settings 90

Select networks 90

Enter new settings 91

Log on to network services 91

Set up a modem connection 91

Configure advanced proxy settings 92

Select a certificate 92

Set up a wireless network 93

Set up a network card 93

Set up a WAP gateway 94

viii 6802983C30

Change modem connection settings 94

Set up proxy server settings 95

Set up VPN server connections 95

Use dialing rules 96

Set up an automatic choice for connections 97

98

Overview of Bluetooth 99

Turning the Bluetooth radio On/Off 100

Overview of Bluetooth partnerships 100

Accept a Bluetooth partnership 101

Use a Bluetooth phone as a modem 101

Create a Bluetooth partnership 102

End a Bluetooth partnership 103

Make your HC700-G visible 103

Receive a Bluetooth beam 103

Rename a Bluetooth partnership 104

Turn on and off Bluetooth 104

Set up a Bluetooth-enabled headset 104

Set up an outgoing Bluetooth COM port 105

Set up an incoming Bluetooth COM port 105

Overview of Bluetooth virtual COM ports 105

General 107

First time connection 107

Routine connection 108

Change the synchronization schedule 109

Connect to a PC via a cable or cradle 109

Start and stop synchronization 110

Synchronize as items arrive 110

Synchronize directly with Exchange Server 110

What happens to my information when I synchronize with multiple

computers? 111

Change which information is synchronized 111

Synchronizing Calendar, Contacts, and Tasks 112

Synchronizing documents, workbooks, and notes 112

ix 6802983C30

Synchronizing Outlook E-mail 112

Synchronize a favorite link 113

Change e-mail security options 114

Exclude an e-mail address from Reply All 114

Troubleshoot an ActiveSync cable connection 115

HC700-G Diagnostics Application 117

Troubleshooting 120

Service 121

Maintaining the HC700-G 122

4 and 8 Bay Charging/Communication Cradles 123

Getting Started 124

How Does the Cradle Work? 124

Cradle Operating System 125

Cradle Basic Connections 125

Powering the Cradle 126

Cradle LED Indications 127

Resetting the Cradle 128

Mounting the Cradle 129

Personal Desktop Cradle 133

Personal Desktop Cradle - Spare Battery Status LED 134

Cradle Connections 135

Charging Temperature 136

Vehicle Power Adapter 137

Charging Inside the Vehicle 137

Protection Fuse 138

Charging Temperature 138

HC700 Vehicle Cradle 139

Charging the HC700-G Battery 139

Cradle Connections 140

Charging Temperature 141

Mounting the Cradle 142

USB Cable 144

Administering the Cradle Using Telnet 145

x 6802983C30

Configuring the Cradle 148

General Menu (1.1) 149

Network Menu (1.2) 150

Event Log Configuration Menu (1.3) 151

Configuring the SNMP Agent (1.4) 152

Telnet Access Menu (1.5) 152

2.2 Event Log Interaction Menu 154

2.3 Status Menu 156

2.4 Restart Cradle 159

2.5 Set Date & Time 159

2.6 Get Cradle Log 160

2.7 Debug 160

2.8 Exit (Logout/terminate session) 161

3. Runtime Debug Information Using Telnet 162

4. Administering the Cradle Using SNMP 164

4.1 Cradle Custom MIB 166

5.Update Cradle Software: System Image and Bootrom 185

5.1 Changing the boot parameters 187

5.2 Programming new Image 188

6.Getting Cradle Log File 191

6.3 Getting the cradle log File over debug Serial Port 193

7. Cradle Configuration File 195

8.Cradle Double Image Mechanism 196

11

COMPUTER SOFTWARE COPYRIGHTS

The Motorola products described in this instruction manual may include copyrighted Motorola

computer programs stored in semiconductor memories or other media. Laws in the United States and

other countries preserve for Motorola certain exclusive rights for copyrighted computer programs,

including the exclusive right to copy or reproduce in any form the copyrighted computer program.

Accordingly, any copyrighted Motorola computer programs contained in the Motorola products

described in this instruction manual may not be copied or reproduced in any manner without the

express written permission of Motorola. Furthermore, the purchase of Motorola products shall not be

deemed to grant either directly or by implication, estoppel. or otherwise. any license under the

copyrights, patents or patent applications of Motorola, except for the normal non-exclusive, royalty

free license to use that arises by operation of law in the sale of a product.

EPS – 34440- B

Document Copyrights

No duplication or distribution of this document or any portion thereof shall take place without the

express written permission of Motorola. No part of this manual may be reproduced, distributed, or

transmitted in any form or by any means, electronic or mechanical, for any purpose without the

express written permission of Motorola.

Disclaimer

The information in this document is carefully examined, and is believed to be entirely reliable.

However, no responsibility is assumed for inaccuracies.

Furthermore, Motorola reserves the right to make changes to any products herein to improve

readability, function, or design. Motorola does not assume any liability arising out of the applications

or use of any product or circuit described herein; nor does it cover any license under its patent rights

nor the rights of others.

12

Commercial Warranty

Limited Warranty

This warranty applies within the fifty (50) United States, the District of Columbia and Canada.

MOTOROLA COMMUNICATION PRODUCTS

I. What This Warranty Covers And For How Long

MOTOROLA INC. (“MOTOROLA”) warrants the MOTOROLA manufactured Communication

Products listed below (“Product”) against defects in material and workmanship under normal use and

service for a period of time from the date of purchase as scheduled below:

Motorola, at its option, will at no charge either repair the Product (with new or reconditioned parts),

replace it (with a new or reconditioned Product), or refund the purchase price of the Product during the

warranty period provided it is returned in accordance with the terms of this warranty. Replaced parts or

boards are warranted for the balance of the original applicable warranty period. All replaced parts of

Product shall become the property of MOTOROLA.

This express limited warranty is extended by MOTOROLA to the original end user purchaser only and

is not assignable or transferable to any other party. This is the complete warranty for the Product

manufactured by MOTOROLA. MOTOROLA assumes no obligations or liability for additions or

modifications to this warranty unless made in writing and signed by an officer of MOTOROLA.

Unless made in a separate agreement between MOTOROLA and the original end user purchaser,

MOTOROLA does not warrant the installation, maintenance or service of the Product.

MOTOROLA cannot be responsible in any way for any ancillary equipment not furnished by

MOTOROLA which is attached to or used in connection with the Product, or for operation of the

Product with any ancillary equipment, and all such equipment is expressly excluded from this

warranty. Because each system which may use the Product is unique, MOTOROLA disclaims liability

for range, coverage, or operation of the system as a whole under this warranty.

HC700-G unit One (1) Year

Product Accessories One (1) Year

13

II. General Provisions

This warranty sets forth the full extent of MOTOROLA’s responsibilities regarding the Product.

Repair, replacement or refund of the purchase price, at MOTOROLA’s option, is the exclusive remedy.

THIS WARRANTY IS GIVEN IN LIEU OF ALL OTHER EXPRESS WARRANTIES. IMPLIED

WARRANTIES, INCLUDING WITHOUT LIMITATION, IMPLIED WARRANTIES OF

MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE

DURATION OF THIS LIMITED WARRANTY. IN NO EVENT SHALL MOTOROLA BE LIABLE

FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCT, FOR ANY LOSS

OF USE, LOSS OF TIME, INCONVENIENCE, COMMERCIAL LOSS, LOST PROFITS OR

SAVINGS OR OTHER INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING

OUT OF THE USE OR INABILITY TO USE SUCH PRODUCT, TO THE FULL EXTENT SUCH

MAY BE DISCLAIMED BY LAW.

III. State Law Rights

SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR

CONSEQUENTIAL DAMAGES OR LIMITATION ON HOW LONG AN IMPLIED WARRANTY

LASTS, SO THE ABOVE LIMITATION OR EXCLUSIONS MAY NOT APPLY.

This warranty gives specific legal rights, and there may be other rights which may vary from state to

state.

IV. How To Get Warranty Service

You must provide proof of purchase (bearing the date of purchase and Product item serial number) in

order to receive warranty service and, also, deliver or send the Product item, transportation and

insurance prepaid, to an authorized warranty service location. Warranty service will be provided by

Motorola through one of its authorized warranty service locations. If you first contact the company

which sold you the Product, it can facilitate your obtaining warranty service. You can also call

Motorola Customer Support:

1-888-877-7023 or 1-847-576-7300 (US domestic)

1-847-725-4150 (International)

V. What This Warranty Does Not Cover

14

A. Defects or damage resulting from use of the Product in other than its normal and customary manner.

B. Defects or damage from misuse, accident, water, or neglect.

C. Defects or damage from improper testing, operation, maintenance, installation, alteration,

modification, or adjustment.

D. Breakage or damage to antennas unless caused directly by defects in material workmanship.

E. A Product subjected to unauthorized Product modifications, disassemblies or repairs (including,

without limitation, the addition to the Product of non-Motorola supplied equipment) which adversely

affect performance of the Product or interfere with Motorola's normal warranty inspection and testing

of the Product to verify any warranty claim.

F. Product which has had the serial number removed or made illegible.

G. Rechargeable batteries if:

any of the seals on the battery enclosure of cells are broken or show evidence of tampering.

the damage or defect is caused by charging or using the battery in equipment or service other than the

Product for which it is specified.

H. Freight costs to the repair depot.

I. A Product which, due to illegal or unauthorized alteration of the software/firmware in the Product,

does not function in accordance with MOTOROLA’s published specifications or the FCC type

acceptance labeling in effect for the Product at the time the Product was initially distributed from

MOTOROLA.

J. Scratches or other cosmetic damage to Product surfaces that does not affect the operation of the

Product.

K. Normal and customary wear and tear.

VI. Patent And Software Provisions

15

MOTOROLA will defend, at its own expense, any suit brought against the end user purchaser to the

extent that it is based on a claim that the Product or parts infringe a United States patent, and

MOTOROLA will pay those costs and damages finally awarded against the end user purchaser in any

such suit which are attributable to any such claim, but such defense and payments are conditioned on

the following:

A. that MOTOROLA will be notified promptly in writing by such purchaser of any notice of such

claim;

B. that MOTOROLA will have sole control of the defense of such suit and all negotiations for its

settlement or compromise; and

C. should the Product or parts become, or in MOTOROLA’s opinion be likely to become, the subject

of a claim of infringement of a United States patent, that such purchaser will permit MOTOROLA, at

its option and expense, either to procure for such purchaser the right to continue using the Product or

parts or to replace or modify the same so that it becomes noninfringing or to grant such purchaser a

credit for the Product or parts as depreciated and accept its return. The depreciation will be an equal

amount per year over the lifetime of the Product or parts as established by MOTOROLA.

MOTOROLA will have no liability with respect to any claim of patent infringement which is based

upon the combination of the Product or parts furnished hereunder with software, apparatus or devices

not furnished by MOTOROLA, nor will MOTOROLA have any liability for the use of ancillary

equipment or software not furnished by MOTOROLA which is attached to or used in connection with

the Product. The foregoing states the entire liability of MOTOROLA with respect to infringement of

patents by the Product or any parts thereof.

Laws in the United States and other countries preserve for MOTOROLA certain exclusive rights for

copyrighted MOTOROLA software such as the exclusive rights to reproduce in copies and distribute

copies of such Motorola software. MOTOROLA software may be used in only the Product in which

the software was originally embodied and such software in such Product may not be replaced, copied,

distributed, modified in any way, or used to produce any derivative thereof. No other use including,

without limitation, alteration, modification, reproduction, distribution, or reverse engineering of such

MOTOROLA software or exercise of rights in such MOTOROLA software is permitted. No license is

granted by implication, estoppel or otherwise under MOTOROLA patent rights or copyrights.

VII. Governing Law

This Warranty is governed by the laws of the State of Illinois, USA.

EPS – 48759 – O

16

Notational Conventions

Throughout this publication, you will notice the use of cautions and notes. These notations are used to

emphasize that safety hazards exist, and care must be taken.

CAUTION

Do not proceed beyond a CAUTION until the indicated conditions are fully understood and

met.

Equipment Authorization

IMPORTANT: Unauthorized repairs or modifications could result in permanent damage to the

equipment and void your warranty and your authority to operate this device under Part 15 of the FCC

Rules.

• FCC ID: AZ489FT7027

• Industry Canada ID: 109U-89FT7027

This Class B digital apparatus complies with Canadian ICES-003

Indicates a potentially hazardous situation which, if not avoided, may result in minor

or moderate injury. CAUTION may also be used to alert against unsafe practices and

property-damage-only accident hazards.

!

Cautio

n

17

Radio Frequency and Power

Wi-Fi Certification

This product is certified: IEEE 802.11b, IEEE 802.11g, WPA, WPA2 and EAP.

FCC INTERFERENCE

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two

conditions:

(1) This device may not cause harmful interference.

(2) This device must accept any interference received, including interference that may cause undesired

operation.

Radio Network Frequency Band Rated Power

GPRS WAN GSM 850

TX 824.2 - 848.8 MHz

RX 869 - 894 MHz

PCS 1900

TX 1850.2 - 1909.8 MHz

RX 1930 - 1990 MHz

1.585 W

0.794 W

Wi-Fi 802.11b/g W-LAN 2412 - 2462 MHz 32 mW

Bluetooth W-PAN 2402 - 2480 MHz 1 mW

Changes or modifications made in the handheld computer, not expressly approved by

Motorola, will void the user's authority to operate the equipment.

!

Caution

18

For detailed product safety and RF exposure refer to Safety and General Information leaflet, Motorola

publication Number 6802979C37.

19

DECLARATION OF CONFORMITY

Per FCC CFR 47 Part 2 Section 2.1077(a)

Responsible Party Name: Motorola, Inc.

Address: 8000 West Sunrise Boulevard, Plantation, FL 33328 USA

Phone Number: 1 (800) 453-0920

Hereby declares that the product:

Product Name: HC700G

Model Number: F4708A

Conforms to the following regulations:

FCC Part 15, subpart B

Class B Digital Device

Date: September 12th, 2006

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital

device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable

protection against harmful interference in a residential installation. This equipment generates, uses and

can radiate radio frequency energy and, if not installed and used in accordance with the instructions,

may cause harmful interference to radio communications. However, there is no guarantee that

interference will not occur in a particular installation.

If this equipment does cause harmful interference to radio or television reception, which can be

determined by turning the equipment off and on, the user is encouraged to try to correct the

interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is

connected.

• Consult the dealer or an experienced radio/TV technician for help.

20

HC700-G (US) Transmission Modes

HC700-G contains GPRS, WLAN and BT radios.

Below please find the radios transmitting combinations:

- Simultaneous transmission of the WAN (all bands) and WLAN radios is not allowed when used in

the present configuration.

- The WAN (all bands) and Bluetooth transmitters may work simultaneously when used in the present

configuration.

- The WLAN and Bluetooth transmitters may work simultaneously when used in the present

configuration.

European Union Directives Conformance Statement

You can view your product's Declaration of Conformity (DoC) to Directives 89/336/EEC and 73/23/

EEC at www.motorola.com/rtte - to find your DoC, enter the product Approval Number from your

product's label in the "Search" bar on the Web site.

This product conforms with the restriction of the use of certain hazardous substances in electrical and

electronic equipment (RoHS). Please contact your supplier to view your product's RoHS information.

The CE Mark on the product indicates that this product has been tested to and conforms

with the provisions noted within the 89/336/EEC Electromagnetic Compatibility Directive

and the 73/23/EEC Low Voltage Directive.

21

Radio Frequency and Power

HCe700-G (EU) Transmission Modes

HC700-G contains GPRS, WLAN and BT radios.

Below please find the radios transmitting combinations:

- Simultaneous transmission of the GPRS (all bands) and WLAN radios is not allowed

when used in

the present configuration.

- The GPRS (all bands) and Bluetooth transmitters may work simultaneously when used in the present

configuration.

- The WLAN and Bluetooth transmitters may work simultaneously when used in the present

configuration.

France Indoor Only

Radio Network Frequency Band Rated Power

GPRS WAN GSM 900

880 - 960 MHz

DCS 1800

1710 - 1880 MHz

1.5 W

0.8 W

Wi-Fi 802.11b/g W-LAN 2412 - 2462 MHz 32 mW

Bluetooth W-PAN 2402 - 2480 MHz 1 mW

Changes or modifications made in the handheld computer, not expressly approved by

Motorola, will void the user's authority to operate the equipment.

Note: Bluetooth features and Bluetooth Class 1 power levels are not allowed for outdoor

operation in France. To avoid unlawful interference with radio signals, do not use the Bluetooth

features in France unless you are indoors.

!

Caution

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