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HC700-G & HCe700-G
Handheld Computers
Models F4708A (HC700-G) & F4707A (HCe700-G)
User Manual
a
HC700-G
Handheld Computer
s
Models F4707A & F4708
A
User Manua
l
ab
6802983C30-A
March, 2007
Copyright © 2007 Motorola All Rights Reserved.
COMPUTER SOFTWARE COPYRIGHTS 11
Document Copyrights 11
Disclaimer 11
Commercial Warranty 12
Notational Conventions 16
Equipment Authorization 16
Waste (Disposal) of your Electronic and Electric Equipment 22
Eye Safety Standard for Imager Engines 22
Trademarks 24
Internet Links 24
What is the HC700-G Handheld Computer? 1
Unpacking 4
Front Panel and Top Side Features 8
Rear and Bottom Side Features 10
Starting to Work 13
Initializing the HC700-G 13
Using the Touch Screen 14
Align Screen Procedure 16
Turning On 17
Attaching the Hand-strap 18
Windows Mobile Basics 19
Today Screen 19
Status Bar, Start Menu and Command Bar 20
Customize the Start menu 21
Status Bar Icons 21
Suspend Mode 25
Shifting to Suspend Mode 25
6802983C30 v
Automatic shift to Suspend mode 25
Waking-up from Suspend mode 26
Waking-up From Suspend Mode 27
Turning Off 28
Turning Off When the Unit is On 28
Turning Off When the Unit is in Suspend Mode 28
Resuming Operation 29
Critical Power Loss 29
How to Save Battery Power 30
LED Indications 31
The Status LED 31
The Application LED 32
Using the Keypad 33
Keypad Backlight 36
Screen Backlight 36
Adjusting Earpiece/Speaker Volume 37
Voice Recording 38
Resetting the HC700-G 39
Persistent Registry Reset (Clean Registry) 40
miniSD Memory Card 41
Installing a miniSD Card 41
miniSD Card Handling Precautions 42
Allocating Memory 42
Scanning Barcodes 43
Scanning with LED aimer imager 43
Bar code types 47
Capturing Images 51
Save picture in memory 53
Scanning with Laser aimer imager 54
Charging the Battery 56
First Time Battery Charge 56
Checking the Remaining Battery Power 57
Routine Battery Charge 58
vi 6802983C30
Battery Replacement 58
Battery Maintenance 60
Battery Disposal 61
Updating the Software 61
Update Image 61
See how much memory is available 61
Remove programs 62
See available storage card memory 62
Automatically save files on a storage card 62
Overview of Phone 63
SIM Card Installation 63
Wireless Manager 65
Switching On the Phone 66
Starting the Phone Application 66
Answer a call 67
Emergency Call 67
Change network settings 68
Change phone settings 68
Change the ringer volume 69
Change the ring tone 69
Change the ring type 71
Change services settings 71
Enter a voice mail or text message phone number 72
Create a speed dial entry 72
Make a call using speed dial 73
Make a conference call 73
Manage calls using Call History 73
Manually select a network 74
Secure the phone 74
Set preferred networks 75
Take notes during a call 75
Display Caller ID 75
Block calls 75
Forward calls 76
6802983C30 vii
Use Call Waiting 76
Mute a call 76
Turn the phone on and off 77
View available networks 77
Put a call on hold 77
To put a call on hold, tap Hold. 77
Assign a ring tone to a contact 77
Copy a contact from a SIM to a device 78
Limit calls to specific area codes or phone numbers 78
Add a network 78
Turning On/Off 81
Turn wireless power on or off 82
Connect to the Internet 83
Connect to Work 84
End a connection 84
Connect to intranet URLs 85
Change an intranet URL 85
View intranet URLs 86
Add a dialing location 87
Change dialing patterns 88
Change general modem options 88
Change network card settings 89
Change server settings 89
Configure network security settings 90
Configure 802.1x authentication settings 90
Select networks 90
Enter new settings 91
Log on to network services 91
Set up a modem connection 91
Configure advanced proxy settings 92
Select a certificate 92
Set up a wireless network 93
Set up a network card 93
Set up a WAP gateway 94
viii 6802983C30
Change modem connection settings 94
Set up proxy server settings 95
Set up VPN server connections 95
Use dialing rules 96
Set up an automatic choice for connections 97
98
Overview of Bluetooth 99
Turning the Bluetooth radio On/Off 100
Overview of Bluetooth partnerships 100
Accept a Bluetooth partnership 101
Use a Bluetooth phone as a modem 101
Create a Bluetooth partnership 102
End a Bluetooth partnership 103
Make your HC700-G visible 103
Receive a Bluetooth beam 103
Rename a Bluetooth partnership 104
Turn on and off Bluetooth 104
Set up a Bluetooth-enabled headset 104
Set up an outgoing Bluetooth COM port 105
Set up an incoming Bluetooth COM port 105
Overview of Bluetooth virtual COM ports 105
General 107
First time connection 107
Routine connection 108
Change the synchronization schedule 109
Connect to a PC via a cable or cradle 109
Start and stop synchronization 110
Synchronize as items arrive 110
Synchronize directly with Exchange Server 110
What happens to my information when I synchronize with multiple
computers? 111
Change which information is synchronized 111
Synchronizing Calendar, Contacts, and Tasks 112
Synchronizing documents, workbooks, and notes 112
ix 6802983C30
Synchronizing Outlook E-mail 112
Synchronize a favorite link 113
Change e-mail security options 114
Exclude an e-mail address from Reply All 114
Troubleshoot an ActiveSync cable connection 115
HC700-G Diagnostics Application 117
Troubleshooting 120
Service 121
Maintaining the HC700-G 122
4 and 8 Bay Charging/Communication Cradles 123
Getting Started 124
How Does the Cradle Work? 124
Cradle Operating System 125
Cradle Basic Connections 125
Powering the Cradle 126
Cradle LED Indications 127
Resetting the Cradle 128
Mounting the Cradle 129
Personal Desktop Cradle 133
Personal Desktop Cradle - Spare Battery Status LED 134
Cradle Connections 135
Charging Temperature 136
Vehicle Power Adapter 137
Charging Inside the Vehicle 137
Protection Fuse 138
Charging Temperature 138
HC700 Vehicle Cradle 139
Charging the HC700-G Battery 139
Cradle Connections 140
Charging Temperature 141
Mounting the Cradle 142
USB Cable 144
Administering the Cradle Using Telnet 145
x 6802983C30
Configuring the Cradle 148
General Menu (1.1) 149
Network Menu (1.2) 150
Event Log Configuration Menu (1.3) 151
Configuring the SNMP Agent (1.4) 152
Telnet Access Menu (1.5) 152
2.2 Event Log Interaction Menu 154
2.3 Status Menu 156
2.4 Restart Cradle 159
2.5 Set Date & Time 159
2.6 Get Cradle Log 160
2.7 Debug 160
2.8 Exit (Logout/terminate session) 161
3. Runtime Debug Information Using Telnet 162
4. Administering the Cradle Using SNMP 164
4.1 Cradle Custom MIB 166
5.Update Cradle Software: System Image and Bootrom 185
5.1 Changing the boot parameters 187
5.2 Programming new Image 188
6.Getting Cradle Log File 191
6.3 Getting the cradle log File over debug Serial Port 193
7. Cradle Configuration File 195
8.Cradle Double Image Mechanism 196
11
COMPUTER SOFTWARE COPYRIGHTS
The Motorola products described in this instruction manual may include copyrighted Motorola
computer programs stored in semiconductor memories or other media. Laws in the United States and
other countries preserve for Motorola certain exclusive rights for copyrighted computer programs,
including the exclusive right to copy or reproduce in any form the copyrighted computer program.
Accordingly, any copyrighted Motorola computer programs contained in the Motorola products
described in this instruction manual may not be copied or reproduced in any manner without the
express written permission of Motorola. Furthermore, the purchase of Motorola products shall not be
deemed to grant either directly or by implication, estoppel. or otherwise. any license under the
copyrights, patents or patent applications of Motorola, except for the normal non-exclusive, royalty
free license to use that arises by operation of law in the sale of a product.
EPS – 34440- B
Document Copyrights
No duplication or distribution of this document or any portion thereof shall take place without the
express written permission of Motorola. No part of this manual may be reproduced, distributed, or
transmitted in any form or by any means, electronic or mechanical, for any purpose without the
express written permission of Motorola.
Disclaimer
The information in this document is carefully examined, and is believed to be entirely reliable.
However, no responsibility is assumed for inaccuracies.
Furthermore, Motorola reserves the right to make changes to any products herein to improve
readability, function, or design. Motorola does not assume any liability arising out of the applications
or use of any product or circuit described herein; nor does it cover any license under its patent rights
nor the rights of others.
12
Commercial Warranty
Limited Warranty
This warranty applies within the fifty (50) United States, the District of Columbia and Canada.
MOTOROLA COMMUNICATION PRODUCTS
I. What This Warranty Covers And For How Long
MOTOROLA INC. (“MOTOROLA”) warrants the MOTOROLA manufactured Communication
Products listed below (“Product”) against defects in material and workmanship under normal use and
service for a period of time from the date of purchase as scheduled below:
Motorola, at its option, will at no charge either repair the Product (with new or reconditioned parts),
replace it (with a new or reconditioned Product), or refund the purchase price of the Product during the
warranty period provided it is returned in accordance with the terms of this warranty. Replaced parts or
boards are warranted for the balance of the original applicable warranty period. All replaced parts of
Product shall become the property of MOTOROLA.
This express limited warranty is extended by MOTOROLA to the original end user purchaser only and
is not assignable or transferable to any other party. This is the complete warranty for the Product
manufactured by MOTOROLA. MOTOROLA assumes no obligations or liability for additions or
modifications to this warranty unless made in writing and signed by an officer of MOTOROLA.
Unless made in a separate agreement between MOTOROLA and the original end user purchaser,
MOTOROLA does not warrant the installation, maintenance or service of the Product.
MOTOROLA cannot be responsible in any way for any ancillary equipment not furnished by
MOTOROLA which is attached to or used in connection with the Product, or for operation of the
Product with any ancillary equipment, and all such equipment is expressly excluded from this
warranty. Because each system which may use the Product is unique, MOTOROLA disclaims liability
for range, coverage, or operation of the system as a whole under this warranty.
HC700-G unit One (1) Year
Product Accessories One (1) Year
13
II. General Provisions
This warranty sets forth the full extent of MOTOROLA’s responsibilities regarding the Product.
Repair, replacement or refund of the purchase price, at MOTOROLA’s option, is the exclusive remedy.
THIS WARRANTY IS GIVEN IN LIEU OF ALL OTHER EXPRESS WARRANTIES. IMPLIED
WARRANTIES, INCLUDING WITHOUT LIMITATION, IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE
DURATION OF THIS LIMITED WARRANTY. IN NO EVENT SHALL MOTOROLA BE LIABLE
FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCT, FOR ANY LOSS
OF USE, LOSS OF TIME, INCONVENIENCE, COMMERCIAL LOSS, LOST PROFITS OR
SAVINGS OR OTHER INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING
OUT OF THE USE OR INABILITY TO USE SUCH PRODUCT, TO THE FULL EXTENT SUCH
MAY BE DISCLAIMED BY LAW.
III. State Law Rights
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES OR LIMITATION ON HOW LONG AN IMPLIED WARRANTY
LASTS, SO THE ABOVE LIMITATION OR EXCLUSIONS MAY NOT APPLY.
This warranty gives specific legal rights, and there may be other rights which may vary from state to
state.
IV. How To Get Warranty Service
You must provide proof of purchase (bearing the date of purchase and Product item serial number) in
order to receive warranty service and, also, deliver or send the Product item, transportation and
insurance prepaid, to an authorized warranty service location. Warranty service will be provided by
Motorola through one of its authorized warranty service locations. If you first contact the company
which sold you the Product, it can facilitate your obtaining warranty service. You can also call
Motorola Customer Support:
1-888-877-7023 or 1-847-576-7300 (US domestic)
1-847-725-4150 (International)
V. What This Warranty Does Not Cover
14
A. Defects or damage resulting from use of the Product in other than its normal and customary manner.
B. Defects or damage from misuse, accident, water, or neglect.
C. Defects or damage from improper testing, operation, maintenance, installation, alteration,
modification, or adjustment.
D. Breakage or damage to antennas unless caused directly by defects in material workmanship.
E. A Product subjected to unauthorized Product modifications, disassemblies or repairs (including,
without limitation, the addition to the Product of non-Motorola supplied equipment) which adversely
affect performance of the Product or interfere with Motorola's normal warranty inspection and testing
of the Product to verify any warranty claim.
F. Product which has had the serial number removed or made illegible.
G. Rechargeable batteries if:
any of the seals on the battery enclosure of cells are broken or show evidence of tampering.
the damage or defect is caused by charging or using the battery in equipment or service other than the
Product for which it is specified.
H. Freight costs to the repair depot.
I. A Product which, due to illegal or unauthorized alteration of the software/firmware in the Product,
does not function in accordance with MOTOROLA’s published specifications or the FCC type
acceptance labeling in effect for the Product at the time the Product was initially distributed from
MOTOROLA.
J. Scratches or other cosmetic damage to Product surfaces that does not affect the operation of the
Product.
K. Normal and customary wear and tear.
VI. Patent And Software Provisions
15
MOTOROLA will defend, at its own expense, any suit brought against the end user purchaser to the
extent that it is based on a claim that the Product or parts infringe a United States patent, and
MOTOROLA will pay those costs and damages finally awarded against the end user purchaser in any
such suit which are attributable to any such claim, but such defense and payments are conditioned on
the following:
A. that MOTOROLA will be notified promptly in writing by such purchaser of any notice of such
claim;
B. that MOTOROLA will have sole control of the defense of such suit and all negotiations for its
settlement or compromise; and
C. should the Product or parts become, or in MOTOROLA’s opinion be likely to become, the subject
of a claim of infringement of a United States patent, that such purchaser will permit MOTOROLA, at
its option and expense, either to procure for such purchaser the right to continue using the Product or
parts or to replace or modify the same so that it becomes noninfringing or to grant such purchaser a
credit for the Product or parts as depreciated and accept its return. The depreciation will be an equal
amount per year over the lifetime of the Product or parts as established by MOTOROLA.
MOTOROLA will have no liability with respect to any claim of patent infringement which is based
upon the combination of the Product or parts furnished hereunder with software, apparatus or devices
not furnished by MOTOROLA, nor will MOTOROLA have any liability for the use of ancillary
equipment or software not furnished by MOTOROLA which is attached to or used in connection with
the Product. The foregoing states the entire liability of MOTOROLA with respect to infringement of
patents by the Product or any parts thereof.
Laws in the United States and other countries preserve for MOTOROLA certain exclusive rights for
copyrighted MOTOROLA software such as the exclusive rights to reproduce in copies and distribute
copies of such Motorola software. MOTOROLA software may be used in only the Product in which
the software was originally embodied and such software in such Product may not be replaced, copied,
distributed, modified in any way, or used to produce any derivative thereof. No other use including,
without limitation, alteration, modification, reproduction, distribution, or reverse engineering of such
MOTOROLA software or exercise of rights in such MOTOROLA software is permitted. No license is
granted by implication, estoppel or otherwise under MOTOROLA patent rights or copyrights.
VII. Governing Law
This Warranty is governed by the laws of the State of Illinois, USA.
EPS – 48759 – O
16
Notational Conventions
Throughout this publication, you will notice the use of cautions and notes. These notations are used to
emphasize that safety hazards exist, and care must be taken.
CAUTION
Do not proceed beyond a CAUTION until the indicated conditions are fully understood and
met.
Equipment Authorization
IMPORTANT: Unauthorized repairs or modifications could result in permanent damage to the
equipment and void your warranty and your authority to operate this device under Part 15 of the FCC
Rules.
• FCC ID: AZ489FT7027
• Industry Canada ID: 109U-89FT7027
This Class B digital apparatus complies with Canadian ICES-003
Indicates a potentially hazardous situation which, if not avoided, may result in minor
or moderate injury. CAUTION may also be used to alert against unsafe practices and
property-damage-only accident hazards.
!
Cautio
n
17
Radio Frequency and Power
Wi-Fi Certification
This product is certified: IEEE 802.11b, IEEE 802.11g, WPA, WPA2 and EAP.
FCC INTERFERENCE
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions:
(1) This device may not cause harmful interference.
(2) This device must accept any interference received, including interference that may cause undesired
operation.
Radio Network Frequency Band Rated Power
GPRS WAN GSM 850
TX 824.2 - 848.8 MHz
RX 869 - 894 MHz
PCS 1900
TX 1850.2 - 1909.8 MHz
RX 1930 - 1990 MHz
1.585 W
0.794 W
Wi-Fi 802.11b/g W-LAN 2412 - 2462 MHz 32 mW
Bluetooth W-PAN 2402 - 2480 MHz 1 mW
Changes or modifications made in the handheld computer, not expressly approved by
Motorola, will void the user's authority to operate the equipment.
!
Caution
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For detailed product safety and RF exposure refer to Safety and General Information leaflet, Motorola
publication Number 6802979C37.
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DECLARATION OF CONFORMITY
Per FCC CFR 47 Part 2 Section 2.1077(a)
Responsible Party Name: Motorola, Inc.
Address: 8000 West Sunrise Boulevard, Plantation, FL 33328 USA
Phone Number: 1 (800) 453-0920
Hereby declares that the product:
Product Name: HC700G
Model Number: F4708A
Conforms to the following regulations:
FCC Part 15, subpart B
Class B Digital Device
Date: September 12th, 2006
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates, uses and
can radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
• Consult the dealer or an experienced radio/TV technician for help.
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HC700-G (US) Transmission Modes
HC700-G contains GPRS, WLAN and BT radios.
Below please find the radios transmitting combinations:
- Simultaneous transmission of the WAN (all bands) and WLAN radios is not allowed when used in
the present configuration.
- The WAN (all bands) and Bluetooth transmitters may work simultaneously when used in the present
configuration.
- The WLAN and Bluetooth transmitters may work simultaneously when used in the present
configuration.
European Union Directives Conformance Statement
You can view your product's Declaration of Conformity (DoC) to Directives 89/336/EEC and 73/23/
EEC at www.motorola.com/rtte - to find your DoC, enter the product Approval Number from your
product's label in the "Search" bar on the Web site.
This product conforms with the restriction of the use of certain hazardous substances in electrical and
electronic equipment (RoHS). Please contact your supplier to view your product's RoHS information.
The CE Mark on the product indicates that this product has been tested to and conforms
with the provisions noted within the 89/336/EEC Electromagnetic Compatibility Directive
and the 73/23/EEC Low Voltage Directive.
21
Radio Frequency and Power
HCe700-G (EU) Transmission Modes
HC700-G contains GPRS, WLAN and BT radios.
Below please find the radios transmitting combinations:
- Simultaneous transmission of the GPRS (all bands) and WLAN radios is not allowed
when used in
the present configuration.
- The GPRS (all bands) and Bluetooth transmitters may work simultaneously when used in the present
configuration.
- The WLAN and Bluetooth transmitters may work simultaneously when used in the present
configuration.
France Indoor Only
Radio Network Frequency Band Rated Power
GPRS WAN GSM 900
880 - 960 MHz
DCS 1800
1710 - 1880 MHz
1.5 W
0.8 W
Wi-Fi 802.11b/g W-LAN 2412 - 2462 MHz 32 mW
Bluetooth W-PAN 2402 - 2480 MHz 1 mW
Changes or modifications made in the handheld computer, not expressly approved by
Motorola, will void the user's authority to operate the equipment.
Note: Bluetooth features and Bluetooth Class 1 power levels are not allowed for outdoor
operation in France. To avoid unlawful interference with radio signals, do not use the Bluetooth
features in France unless you are indoors.
!
Caution
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