Geovision GV-Hot Swap NVR System User manual

GV-Hot Swap Surveillance System V5 (Rev.E)

DVRHV5E-UM-AB

User’s Manual

Under the copyright laws, this manual may not be copied, in whole or in part, without the

written consent of GeoVision.

Every effort has been made to ensure that the information in this manual is accurate.

GeoVision, Inc. makes no expressed or implied warranty of any kind and assumes no

responsibility for errors or omissions. No liability is assumed for incidental or consequential

damages arising from the use of the information or products contained herein. Features and

specifications are subject to change without notice.

GeoVision, Inc.

9F, No. 246, Sec

. 1, Neihu Rd.,

Neihu District, Taipei, Taiwan

Tel: +886-2-8797-8377

Fax: +886-2-8797-8335

http://www.geovision.com.tw

Trademarks used in this manual: GeoVision, the GeoVision logo and GV series products are

trademarks of GeoVision, Inc.

May 2019

i

We

lcome to the GV-Hot Swap Surveillance System V5 (Rev. E) User’s Manual.

The Manual provides an overview of the 2U / 3U / 4U GV-Hot Swap Surveillance

System V5 and its accessories. It also includes the instructions to guide you through

the installation and use of the GV-Hot Swap Surveillance System V5:

Chapter 1 Introduction

Identifies the GV-Hot Swap Surveillance System V5 (Rev. E)’s accessories and

options.

Chapter 2 Overview

Identifies the GV-Hot Swap Surveillance System V5 (Rev. E)’s components.

Chapter 3 Getting Started

Provides step-by-step instructions on setting up the GV-Hot Swap Surveillance

System V5 (Rev. E).

Chapter 4 Troubleshooting

Suggests courses of action if the GV-Hot Swap Surveillance System V5 (Rev. E)

doesn’t seem to be working properly.

User’s Manual for

GV-Hot Swap Surveillance System V5

(Rev. E)

ii

Contents

Notice...................................................................................................................................iv

Note for Recording...............................................................................................................v

Safety Instructions..............................................................................................................vi

Chapter 1 Introduction ..................................................................................................... 1

1.1 Models....................................................................................................................1

1.2 Packing List ............................................................................................................2

1.3 Software License ....................................................................................................3

1.3.1 GV-Hot Swap NVR System........................................................................ 3

1.3.2 GV-Hot Swap VMS System........................................................................ 3

1.3.3 GV-Hot Swap Recording Server System .................................................... 4

1.4 Recommended Hard Disks.....................................................................................5

1.5 Options...................................................................................................................6

Chapter 2 Overview .......................................................................................................... 8

2.1 Front View...............................................................................................................8

2.1.1 4U (20 Bay) Models...................................................................................8

2.1.2 3U (16 / 8-Bay) Models..............................................................................9

2.1.3 2U (4-Bay) Models...................................................................................10

2.2 LED Panel View....................................................................................................11

2.2.1 4U (20-Bay) / 3U (16-Bay) Models...........................................................11

2.2.2 3U (8-Bay) Models...................................................................................12

2.2.3 2U (4-Bay) Models...................................................................................13

2.3 Rear View.............................................................................................................14

2.3.1 4U (20-Bay) Models.................................................................................14

2.3.2 3U (16-Bay) Models.................................................................................16

2.3.3 2U (4-Bay) Models...................................................................................18

Chapter 3 Getting Started................................................................................................19

3.1 Basic Installation...................................................................................................19

3.1.1 All Models .................................................................................................19

3.2 Turning on the Power ...........................................................................................21

3.3 Installing the Hard Drive .......................................................................................23

3.4 Windows Setup Installation...................................................................................24

iii

3.5 Formatting the Hard Drive ....................................................................................26

3.6 Setting Up the Video Storage Location.................................................................31

3.7 Setting Up On-Screen LED Panel.........................................................................37

3.8 Replacing the Hard Drive......................................................................................39

3.9 Configuring the IP Address...................................................................................40

3.10 Multi View Display.................................................................................................43

3.10.1 GV-Hot Swap NVR System.....................................................................43

3.10.2 GV-Hot Swap VMS System V5................................................................45

3.11 Digital Matrix.........................................................................................................46

3.11.1 Activating Multiple Monitors.....................................................................46

3.11.2 Setting Live View.....................................................................................47

3.11.3 Setting Scanned Pages...........................................................................48

3.11.4 Setting Pop-up Alert.................................................................................49

3.11.5 Setting Pop-up Positions .........................................................................50

3.11.6 Setting Live View with Pop-up Alert.........................................................51

3.12 Extended Installation...........................................................................................52

3.12.1 GV-Keyboard V3.....................................................................................52

3.12.2 GV-IR Remote Control...........................................................................53

3.12.3 I/O Devices............................................................................................54

3.12.4 Gigabit Network Cards............................................................................55

3.12.5 Redundant Power Supply........................................................................56

3.13 System Restoration.............................................................................................58

3.14 Updating GV-Hot Swap Surveillance System V5.................................................60

Chapter 4 Troubleshooting .............................................................................................61

Specifications.....................................................................................................................61

Appendix.............................................................................................................................63

A. Supported Ip Devices................................................................................................63

B. Assigning Network Cards..........................................................................................64

Warranty Requirements .....................................................................................................66

iv

Notice

 The back panel of GV-Hot Swap Surveillance System V5 (Rev. E) is subject to

change without prior notice.

 For the users of GV-Hot Swap NVR / VMS System, please see the User’s Manual for the

hardware introduction and installation, and see the GV-DVR/NVR User’s M

anual and

G

V-VMS User’s Manual from C:\User Manual for the software operation.

 For the users of GV-Hot Swap Recording Server System, please see the User’s M

anual

f

or the hardware introduction and installation, and see the GV-Recording Server User’s

Manual from C:\User Manual for the software operation.

v

Note for Recording

1. Be sure to install each of your hard drives separately in alphabetical order as indicated

below for formatting. See 3.5 Formatting the Hard Drive for details.

2. Before recording, you need to divide your hard disks into 4 / 8 storage groups and each

group is assigned with an equal number of cameras. See 3.6 Setting Up the Video

Storage Location for details.

3. The H.265 CPU and GPU decoding are only supported by GV-NVR V8.7.0.0 and

GV-VMS V15.11.0.0 or later versions.

vi

Safety Instructions

Observe these safety instructions to help ensure against injury to yourself and damage

to the product.

 Read all safety and installation instructions before you operate the product.

 Install the equipment in a restricted access area only, as it is intended only for

authorized personnel.

 Keep away from moving parts of the hardware, such as fan blades, while during

operation.



Do not operate the product in high humidity areas or expose it to water or moisture.

 Do not put the product in an unstable, slanting or vibrated place.



Do not block any ventilation opening.



Do not install the product near any heat sources, such as radiator, heat register, or

other apparatus that produce heat.



Operate the product using only the type of power source indicated on the marking label.

 If you are in an area with unstable voltage, make sure to install an automatic voltage

regulator (AVR) or a UPS power supply with AVR function, to maintain a constant

voltage.

 All damages to the power supply caused by unstable voltage are not included in the

2-year warranty service.



Do not defeat the safety purpose of the grounding-type plug. A grounding plug has two

blades and a third grounding prong. The third prong is provided for your safety. If the

provided plug does not fit into your outlet, consult an electrician for replacement of the

obsolete outlet.



Do not overload wall outlets or extension cords, as this may cause fire or electric

shock.



Do not use the product when abnormality occurs, such as emitting smoke from the

product, smelling burning, being damaged by drop, invasion of foreign objects inside the

product, etc. Be always sure to remove the AC adaptor at once and contact your dealer.

 Do not use accessories or attachments not recommended by the manufacturer, as they

may cause hazards and void the warranty.

 Do not attempt to service the product yourself, as removing the casing may expose

1

Chapter 1 Introduction

1.1 Models

The 3U / 4U GV-Hot Swap Surveillance System V5 (Rev. E) has the following models:

GV-NVRH V5

NVR (GV)

- 32-channel digital video recorder

- Has the options of 4U (20-bay), 3U (16 / 8-bay), and 2U (4-bay)

hot-swap SATA drive bays

- Extends compatibility to GeoVision IP Devices only

NVR

- 32-channel GeoVision IP Devices and 1 / 2 / 4 / 6 / 8 / 10 / 12 / 14 / 16 /

18 / 20 / 22 / 24 / 26 / 28 / 30 / 32-channel third-party IP devices digital

video recorder

- Has the options of 4U (20-bay), 3U (16 / 8-bay), and 2U (4-bay)

hot-swap SATA drive bays

GV-VMSH V5 /

GV-VMSH Pro

GV-VMSH V5 (GV)

- 32-channel digital video recorder

- Has the options of 4U (20-bay), 3U (16 / 8-bay), and 2U (4-bay)

hot-swap SATA drive bays

- Extends compatibility to GeoVision IP Devices only

GV-VMSH V5

- up to 32-channel GeoVision IP Devices and third-party IP devices digital

video recorder

- Has the options of 4U (20-bay), 3U (16 / 8-bay), and 2U (4-bay)

hot-swap SATA drive Bays

GV-VMSH Pro V5 (GV)

- 64-channel digital video recorder

- Has the options of 4U (20-bay), 3U (16 / 8-bay), and 2U (4-bay)

hot-swap SATA drive bays

- Extends compatibility to GeoVision IP Devices only

GV-VMSH Pro V5

- up to 64-channel GeoVision IP Devices and third-party IP devices digital

video recorder

- Has the options of 4U (20-bay), 3U (16 / 8-bay), and 2U (4-bay)

hot-swap SATA drive bays

Introduction

2

1

GV-Hot Swap

Recording

Server System

- Receives and records up to 128 IP channels

- Distributes up to 300 IP channels

- Has the options of 4U (20-bay) and 3U (16-bay) hot-swap SATA drive

bays

Note: A dongle used for hardware watchdog is internally inserted in GV-NVRH V5,

GV-VMSH V5, and GV-Hot Swap Recording Server System.

1.2 Packing List

The GV-Hot Swap Surveillance System V5 (Rev. E) package includes the following items. If

any of the items are missing or damaged, contact your dealer to arrange a replacement.

Important: Please keep the original carton and all packing materials for future shipping need.

1. GV-Hot Swap NVR System V5 (Rev. E) / GV-Hot Swap VMS System V5 (Rev. E) / GV-Hot

Swap Recording Server System V5 (Rev. E)

2. AC Power Cord

3. Self-Stick Rubber Pad x 4

4. Documents Download Guide

5. Warranty Card

3

1.3 Software License

The following Maximum License of IP devices are available as a paid service. The license is

based on your requirements for the number of connection channels. The USB dongle for

software license will be inserted to the system before shipment.

1.3.1 GV-Hot Swap NVR System

Free License

32 channels from GV-IP Devices

Maximum License

32 channels from third-party IP devices

Increment for Each

License

1 to 32 third-party IP cameras in increments of 2

Dongle Type

Internal

1.3.2 GV-Hot Swap VMS System

GV-VMS V17 for Free 32 GV Channels

32 ch

No license required

GV-IP Devices

Only

64 ch

GV-VMS Pro license required, 32 ch per license

16 ch Trial Version: 16 channels of 3rd-Party IP devices

32 ch

3rd-Party license required, in increments of 1 ch

GV +

3rd-Party IP

Devices

64 ch

2 licenses required:

• GV-VMS Pro license, 32 ch per license.

• 3rd-Party license, in increments of 1 ch

License Type

Internal Dongle or Software License

Introduction

4

1

GV-VMS V18 for AI Integration

32 ch

Initial license

GV-IP Devices

Only

64 ch

2 licenses required:

• GV-VMS V18.1 or later initial license

• GV-VMS Pro license, 32 ch per license

32 ch

2 licenses required:

• GV-VMS V18.1 or later initial license

• 3rd-Party license required, in increments of 1 ch

GV +

3rd-Party IP

Devices

64 ch

3 licenses required:

• GV-VMS V18.1 or later initial license

• GV-VMS Pro license, 32 ch per license

• 3rd-Party license, in increments of 1 ch

License Type

Internal Dongle or Software License

1.3.3 GV-Hot Swap Recording Server System

Free License

N/A

Maximum License

128 channels

Increment for Each

License

1. GV-IP video devices only: 32, 36, 40, 44, 48, 52, 56, 60, 64, 68,

72, 76, 80, 84, 88, 92, 96, 100, 104, 108, 112, 116, 120, 124, 128 IP

channels

2. Third-party IP devices (Includes GV-IP video devices): 32, 36,

40, 44, 48, 52, 56, 60, 64, 68, 72, 76, 80, 84, 88, 92, 96, 100, 104,

108, 112, 116, 120, 124, 128 IP channels

Dongle Type

Internal

5

1.4 Recommended Hard Disks

For system efficiency, we recommend the following enterprise level hard disk drives. Avoid

using desktop level or green HDD which may affect system efficiency.

1. Seagate Enterprise Series

2. WD Gold Level Series

3. HGST Ultrastar Series

Introduction

6

1

1.5 Options

Optional devices can expand your GV-Hot Swap Surveillance System V5 (Rev. E)’s

capabilities and versatility.

GV-IO 12-In Card

With 12-point digital inputs, this card expands the GV-Hot Swap

Surveillance System V5 (Rev. E) up to 16 sensor inputs.

** This device is not supported by Recording Server and 2U 4-Bay

models.

GV-IO 12-Out Card

With 12-point relay outputs

, this card expands the GV-Hot Swap

Surveillance System V5 (Rev. E) up to 16 alarm outputs.

** This device is not supported by Recording Server and 2U 4-Bay

models.

GV-Data Capture V3

Box

GV-Data Capture V3 Box integrates the GV-Hot Swap Surveillance

System V5 (Rev. E) to an electronic POS system, while GV-Data

Capture V3E Box can establish such integration through LAN or

Internet.

**This device is not supported by VMS and Recording Server.

GV-COM V3

This unit adds 1 RS-485 port to your computer through a USB

connector.

** This device is not supported by Recording Server.

GV-IR Remote

Control

GV-IR Remote Control provides easy control of the GV-Hot Swap

NVR / VMS System.

** This device is not supported by Recording Server.

7

GV-IO Box Series

GV-IO Box s

eries provides 4 / 8 / 16 inputs and relay outputs and

support both DC and AC output voltages, with optional support for

Ethernet module and 4E additionally supporting PoE connection.

GV-Joystick

GV-Joystick facilitates the PTZ camera control. It can be either

plugged into the GV-Hot Swap Surveillance System V5 (Rev. E) for

independent use or connected to GV-Keyboard to empower the

operation.

** This device is not supported by Recording Server.

GV-Keyboard V3

GV-Keyboard V3 is designed to program and operate GV-System

and GV-VMS, and it can also be connected with PTZ cameras

directly for PTZ control.

** This device is a standard package item.

** This device is not supported by Recording Server.

Gigabit Network Card

For 3U and 4 U models, Gigabit Network Card is provided with two

options of 1-Gb single port card and 2-port 10-Gb (20 Gb) card. The

number of network cards supported varies based on models and

combination of the RAID card. For more information, contact with

our sales representatives.

RAID Card

The supported RAID types include 0, 1, 3, 5, 6, 10, 00,30, 50,

60,100 Single Disk or JBOD.

** This device is not supported by 2U 4-Bay models.

Redundant Power

Supply

Redundant Power Supply comes with 2 hot-swap modules for 3U

models and 3 hot-swap modules for 4U models. When 1 module is

down, the remaining module(s) can still supply full power to the

system. For details, see 3.14.7 Redundant Power Supply.

 3U 8-Bay models: 460 W 1+1 mode; 100~240V, 47~63 Hz

 3U 16-Bay models: 550 W 1+1 mode; 100~240V, 47~63 Hz

 4U 20-Bay models: 800 W 1+1 modes; 90~264V, 47~63 Hz

N

ote:

1.

The GV-IO 12-In and GV-IO 12-Out Cards must work and be purchased together.

2.

The optional accessories will be built in the GV-Hot Swap Surveillance System V5 (Rev.

E)

and

tested before shipment. Opening the case and installing the accessories yourself

will void the warranty.

8

Chapter 2 Overview

2.1 Front View

2.1.1 4U (20-Bay) Models

Figure 2-1

No. Name No. Name

1 USB 3.1 Gen 1 Port x 2 5 HDD Group A

2 Power Button 6 HDD Group B

3 Reset Button 7 HDD Group C

4

LED Panel

(See 2.2 LED Panel View for details.）

8 HDD Group D

Overview

9

2

2.1.2 3U (16 / 8-Bay) Models

2.1.2.1 16-Bay Models

Figure 2-2

No. Name No. Name

1 USB 3.1 Gen 1 Port x 2 5 HDD Group A

2 Power Button 6 HDD Group B

3 Reset Button 7 HDD Group C

4

LED Panel

(See 2.2 LED Panel View for details.)

8 HDD Group D

2.1.2.2 8-Bay Models

Figure 2-3

For details on the other features of the front panel, see Figure 2-2.

10

2.1.3 2U (4-Bay) Models

Figure 2-4

No. Name No. Name

1 USB 3.1 Gen 1 Port x 2 5 HDD Group A

2 Power Button 6 HDD Group B

3 Reset Button 7 HDD Group C

4

LED Panel

(See 2.2 LED Panel View for details.)

8 HDD Group D

Overview

11

2

2.2 LED Panel View

A LED panel on the front door provides a quick indication of the activity status of hard disk

drives. Note the panel design and function vary from model to model.

2.2.1 4U (20-Bay) / 3U (16-Bay) Models

1 2 3 4 5 6 7 8 9

10

11

Figure 2-5

No. LED Description

1 Power LED The LED shines when the power is on.

2 HDD Activity LED The LED shines when the HDDs are writing or reading data.

3 RAID status LED

The LED shines when any HDD among a created RAID set

is powered.

4 Failure Alert LED

The LED shines when damages occur to any HDD in the

RAID set.

5 HDD Group C LED The LED does not have any function.

6 HDD Group D LED The LED does not have any function.

7 System Alert LED

The LED shines and the system sounds on if one fan

stops or the GV-Hot Swap Surveillance System V5 is

overheated.

8 Alert LED (reserved)

9 Alarm Mute Button

Press this button to silence the alarm when the System

Alert LED shines and the system sounds.

10 HDD Power LED (White) The LED shines white after the HDD is installed.

11 HDD Activity LED (Blue) The LED shines blue if the HDD is reading or writing data.

Note: The HDD Activity LED (No.11) only shines if the installed HDD is SATA II.

12

2.2.2 3U (8-Bay) Models

1 2 3 4 5

6

7

Figure 2-6

No. LED Description

1 Power LED The LED shines when the power is on.

2 HDD Activity LED The LED shines when the HDDs are writing or reading data.

3 RAID Status 1 ~ 8 LEDs The LEDs of HDD 1 ~ 8 shine when the HDDs are powered.

4 System Alert LED

The LED shines and the system sounds on if one fan

stops or the GV-Hot Swap Surveillance System V5 is

overheated.

5 Alarm Mute Button

Press this button to silence the alarm when the System

Alert LED shines and the system sounds.

6 HDD Power LED (White) The LED shines white after the HDD is installed.

7 HDD Activity LED (Blue) The LED shines blue if the HDD is reading or writing data.

Note: The HDD Activity LED (No.7) only shines if the installed HDD is SATA II.

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