Fujitsu FibreCAT TX08 User manual

Produktfamilie

FibreCAT TX08 LTO Library

Installing, Starting Up and Maintaining

Redakteur

Fujitsu Siemens Computers GmbH München

81730 Munich

e-mail: [email protected]

Tel.: (089) 61001-???

Fax: (++49) 700 / 372 00000

FibreCAT TX08 LTO Library Installing, Starting Up and Maintaining

Sprachen: En

Edition December 2008 (Version 3, 2008-12-05)

Comments…Suggestions…Corrections…

The User Documentation Department would like to

know your opinion of this manual. Your feedback helps

us optimize our documentation to suit your individual

needs.

Feel free to send us your comments by e-mail to

[email protected].

Copyright and Trademarks

Delivery subject to availability; right of technical modifications reserved.

All hardware and software names used are trademarks of their respective manufacturers.

FibreCAT TX08 LTO Library Installing, Starting Up and MaintainingBearbeitungsstand

Contents

1 Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

1.1 Target Groups . . . . . . . . . . . . . . . . . . . . . . . . . . 7

1.2 Notational Conventions . . . . . . . . . . . . . . . . . . . . . 7

2 Product Description . . . . . . . . . . . . . . . . . . . . . . . 9

2.1 Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

2.2 Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

2.3 Internal Components . . . . . . . . . . . . . . . . . . . . . . 15

3 Installing the Tape Library . . . . . . . . . . . . . . . . . . . 17

3.1 Location Requirements . . . . . . . . . . . . . . . . . . . . 17

3.2 SCSI Requirements . . . . . . . . . . . . . . . . . . . . . . 18

3.2.1 SCSI Bus . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

3.2.2 SCSI Host Bus Adapters (HBAs) . . . . . . . . . . . . . . . . 18

3.2.3 LUN Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . 18

3.3 Fibre Channel . . . . . . . . . . . . . . . . . . . . . . . . . . 19

3.4 SAS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

3.4.1 Host Bus Adapter . . . . . . . . . . . . . . . . . . . . . . . . 19

3.4.2 SAS Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

3.5 Connecting the Library . . . . . . . . . . . . . . . . . . . . 20

3.5.1 Preparing the Host . . . . . . . . . . . . . . . . . . . . . . . . 20

3.5.2 Verifying the Connection . . . . . . . . . . . . . . . . . . . . . 21

3.6 Unpacking the LTO Library . . . . . . . . . . . . . . . . . . 21

3.7 Identifying Product Components . . . . . . . . . . . . . . . 23

3.8 Remove the Shipping Lock . . . . . . . . . . . . . . . . . . 24

3.9 Rack Mounting the Tape Library . . . . . . . . . . . . . . . 25

3.9.1 Preparing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

3.9.2 Installing the Library in a Rack . . . . . . . . . . . . . . . . . . 26

FibreCAT TX08 LTO Library Installing, Starting Up and Maintaining

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3.9.3 Connection Recommendations for Optimal Performance

of Tape Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

3.10 Connecting the Signal and Power Cable . . . . . . . . . . . . 33

4 Operating the LTO Library . . . . . . . . . . . . . . . . . . . 37

4.1 Operator Control Panel (OCP) . . . . . . . . . . . . . . . . . 37

4.1.1 Operating Modes . . . . . . . . . . . . . . . . . . . . . . . . . 37

4.1.2 OCP Philosophy . . . . . . . . . . . . . . . . . . . . . . . . . 37

4.1.3 Power-Up Display . . . . . . . . . . . . . . . . . . . . . . . . . 38

4.1.4 Note about the LEDs . . . . . . . . . . . . . . . . . . . . . . . 38

4.1.5 Input Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

4.1.5.1 Selectable Predefined Values . . . . . . . . . . . . . . . . . 39

4.1.5.2 Toggle Values . . . . . . . . . . . . . . . . . . . . . . . . . 39

4.1.5.3 Numerical Values . . . . . . . . . . . . . . . . . . . . . . . 39

4.2 Power ON/OFF . . . . . . . . . . . . . . . . . . . . . . . . . . 40

4.3 OCP Menu Tree . . . . . . . . . . . . . . . . . . . . . . . . . 41

4.4 Tape Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . 42

4.4.1 FibreCAT® TX08 Tape Library Cartridge Type . . . . . . . . . . 42

4.4.2 Using and Maintaining Tape Cartridges . . . . . . . . . . . . . 42

4.4.3 Labeling Tape Cartridges . . . . . . . . . . . . . . . . . . . . . 43

4.4.4 Write-protecting Tape Cartridges . . . . . . . . . . . . . . . . . 44

4.4.5 Backward Read Compatibility . . . . . . . . . . . . . . . . . . . 45

4.4.6 Bar Code Reader . . . . . . . . . . . . . . . . . . . . . . . . . 45

4.4.7 Activating the Autoclean Function . . . . . . . . . . . . . . . . 46

4.5 Magazines . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

4.5.1 Inserting Tape Cartridges into a Magazine . . . . . . . . . . . . 47

4.5.2 Removing and Replacing a Magazine Using the OCP . . . . . . 48

4.5.3 Removing and Replacing a Magazine Using the RMU . . . . . . 49

4.5.4 Slot Numbering . . . . . . . . . . . . . . . . . . . . . . . . . . 51

4.5.5 Mailslot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

4.6 Remote Management Unit (RMU) . . . . . . . . . . . . . . . . 54

4.6.1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

4.6.2 Library Status Icons . . . . . . . . . . . . . . . . . . . . . . . . 54

4.6.3 Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

4.6.4 Identity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

4.6.4.1 Viewing Static Library Information . . . . . . . . . . . . . . . 56

4.6.4.2 Viewing Static Drive Information . . . . . . . . . . . . . . . 58

FibreCAT TX08 LTO Library Installing, Starting Up and Maintaining

Contents

4.6.5 Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

4.6.5.1 Viewing Dynamic Library Information . . . . . . . . . . . . 59

4.6.5.2 Viewing Dynamic Drive Information . . . . . . . . . . . . . 60

4.6.5.3 Viewing the Tape Cartridge Inventory . . . . . . . . . . . . 62

4.6.6 Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . 63

4.6.6.1 Changing the System Configuration . . . . . . . . . . . . . 63

4.6.6.2 Changing the Drive Configuration . . . . . . . . . . . . . . 64

4.6.6.3 Changing the Network Configuration . . . . . . . . . . . . 65

4.6.6.4 Changing the SNMP Configuration . . . . . . . . . . . . . 71

4.6.6.5 Changing the Administrative Password . . . . . . . . . . . 72

4.6.6.6 Setting Date/Time . . . . . . . . . . . . . . . . . . . . . . 73

4.6.6.7 Setting Error Log Mode . . . . . . . . . . . . . . . . . . . 74

4.6.6.8 Setting Event Notification Parameters . . . . . . . . . . . . 74

4.6.6.9 Restoring Factory Defaults . . . . . . . . . . . . . . . . . . 75

4.6.7 Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

4.6.7.1 Moving Media within the Library . . . . . . . . . . . . . . . 76

4.6.7.2 Determining Current Media Inventory . . . . . . . . . . . . 77

4.6.7.3 Releasing and Replacing Magazines . . . . . . . . . . . . 77

4.6.8 Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

4.6.8.1 Performing General Library Diagnostics . . . . . . . . . . . 78

4.6.8.2 Performing Drive Diagnostics . . . . . . . . . . . . . . . . 79

4.6.8.3 Determining and Updating Firmware . . . . . . . . . . . . . 80

4.6.8.4 Rebooting the Library . . . . . . . . . . . . . . . . . . . . 81

4.6.8.5 Viewing Library Logs . . . . . . . . . . . . . . . . . . . . . 82

4.6.8.6 Cleaning Tape Drive . . . . . . . . . . . . . . . . . . . . . 83

4.6.8.7 Getting Cartridge Information . . . . . . . . . . . . . . . . 84

5 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . 85

5.1 Installation Problems . . . . . . . . . . . . . . . . . . . . . . 85

5.1.1 SCSI Configurations . . . . . . . . . . . . . . . . . . . . . . . 85

5.1.1.1 SCSI ID . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

5.1.1.2 LUN Scanning . . . . . . . . . . . . . . . . . . . . . . . . 85

5.1.1.3 SCSI Cabling . . . . . . . . . . . . . . . . . . . . . . . . . 85

5.1.1.4 SCSI Termination . . . . . . . . . . . . . . . . . . . . . . 86

5.1.1.5 Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . 86

5.1.1.6 SCSI Host Adapter Installation . . . . . . . . . . . . . . . . 86

5.1.2 Backup Application Installation . . . . . . . . . . . . . . . . . 87

5.1.3 Device Driver Installation . . . . . . . . . . . . . . . . . . . . 87

5.1.4 Troubleshooting Table . . . . . . . . . . . . . . . . . . . . . . 87

5.1.5 Removing Stuck Tapes from Slots . . . . . . . . . . . . . . . . 93

FibreCAT TX08 LTO Library Installing, Starting Up and Maintaining

Contents

5.1.6 Magazine Does not Unlock via OCP or RMU . . . . . . . . . . . 95

5.2 Tape Library Error Codes . . . . . . . . . . . . . . . . . . . . 97

5.2.1 Example Error Code . . . . . . . . . . . . . . . . . . . . . . . 97

5.2.2 Error Code Table . . . . . . . . . . . . . . . . . . . . . . . . . 98

6 Servicing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

6.1 Possible Tools Needed . . . . . . . . . . . . . . . . . . . . 105

6.2 Electrostatic Discharge . . . . . . . . . . . . . . . . . . . . 105

6.3 Removing and Replacing a Tape Drive . . . . . . . . . . . . 106

6.4 Removing and Replacing the Base Chassis . . . . . . . . . 108

7 Packaging before Transportation . . . . . . . . . . . . . . . 111

8 Technical Specifications . . . . . . . . . . . . . . . . . . . 115

8.1 Physical Specifications . . . . . . . . . . . . . . . . . . . . 115

8.2 Maximum Storage Capacity and Data Transfer Rate . . . . 115

8.3 Environmental Specifications . . . . . . . . . . . . . . . . 118

9 Recycling and Disposal . . . . . . . . . . . . . . . . . . . . 119

10 Regulatory Information . . . . . . . . . . . . . . . . . . . . 121

10.1 Device Standards . . . . . . . . . . . . . . . . . . . . . . . 121

10.2 FCC (United States) . . . . . . . . . . . . . . . . . . . . . . 121

10.3 Canadian Certification . . . . . . . . . . . . . . . . . . . . 122

Related Publications and Links . . . . . . . . . . . . . . . . . . . . . 123

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

FibreCAT TX08 LTO Library Installing, Starting Up and Maintaining 7

1 Preface

1.1 Target Groups

This manual is written primarily for users with access to the entire range of the

FibreCAT TX08 LTO library functions, for system administrators and field

engineering staff. Basic hardware knowledge is required.

1.2 Notational Conventions

The following notational conventions are used in this manual.

italics

Denote names of commands, system calls, functions, files, procedures,

programs etc. as well as menu options and input/output fields from

figures in the main body of text.

fixed-pitch font

Indicates system output, such as error messages, messages, notes, file

excerpts and program examples.

fixed-pitch semi-bold font

Denotes user input in examples.

1., 2., 3. ...

Activities of the user.

IHighlights additional information that should be noted to assist under-

standing of the surrounding text passages.

VCAUTION

Calls attention to a situation that can cause data loss.

VWARNING

Calls attention to a situation that is potentially lethal or hazardous to

people.

FibreCAT TX08 LTO Library Installing, Starting Up and Maintaining 9

2 Product Description

The FibreCAT® TX08 LTO library provides a compact, high-capacity, low-cost

solution for simple, unattended data backup.

The FibreCAT TX08 houses up to 8 tape cartridges in a compact 1U form factor

with easy access to tape cartridges via two removable magazines and an

import/export port (I/E port – henceforth this I/E port is called “mailslot”). The

library can support one LTO-2, LTO-3 or LTO-4 half height tape drive.

Each magazine can hold up to four cartridges.

The library does not occupy an own signal interface but is controlled via a

separate LUN of the tape drive.

The library can be operated via Operator Control Panel (OCP) or Remote

Management Unit (RMU).

The FibreCAT® TX08 tape library is compatible with most operating systems

and environments that support the SCSI, SAS or Fibre Channel interface.

However, the library requires either direct support from the operating system or

a compatible backup application to take full advantage of its many features.

Figure 1: FibreCAT® TX08 front and rear view (built-in SCSI tape drive)

Particular emphasis of the FibreCAT® TX family includes:

●Platform of tape Librarys - independent of LTO technology

●Broad level of connectivity - SCSI, SAS and Fibre Channel

●Technology upgrade - customer can upgrade tape drive technologies (e.g.

LTO-3 to LTO-4) in the field

●Service friendly design - drive, power supply and library controller are

accessible from the back of the unit allowing for quick replacement

●Best in class cartridge and drive density - packing in as many or more

cartridges in the standard rack height 1U as most other Libraries on the

market

10 FibreCAT TX08 LTO Library Installing, Starting Up and Maintaining

Product Description

●Maximum up time - through advanced error handling and recovery

capability

The FibreCAT® TX08 includes the following features:

●USB interface to improve serviceability and to store customer specific

settings

●User friendly Operator Control Panel with simple character set

●Support of further LTO generations

●Integral Remote Management Unit

●Supports industry standard management software tools such as SNMP and

SMI-S (future developments)

●Mailslot

●Robotic with barcode reader

The FibreCAT® TX08 has 1U rack format functionality. It provides cost-effective,

easy to install, automated data protection for the small to medium sized

business.

INot all features will be available at initial product launch and will be added

upon technology availability, anticipated market requirements, and/or

customer needs.

FibreCAT TX08 LTO Library Installing, Starting Up and Maintaining 11

Product Description Front Panel

2.1 Front Panel

The front of the FibreCAT® TX08 LTO library is used to access the power

button, operator control panel (OCP) with four push button switches and LCD

display, the LEDs, the left and right magazines and the mailslot.

Figure 2: Front panel

No. Description

1 Left magazine with mailslot.

2 Power button.

Pressing the button will initiate a controlled Power Down of the unit

(soft power down).

3 LED "READY" (Green).

Illuminated when power is on. Blinking when there is tape or library

robots activity.

4 LED "CLEAN" (Amber).

Illuminated when the tape drive has determined that a cleaning

cartridge should be used. Cleaning is only necessary when the library

directs you to do so. Additional cleaning is not necessary.

5 LED "ATTENTION" (Amber).

Illuminated if the library has detected a condition that requires attention

by the operator.

6 LED "ERROR" (Amber).

Illuminated if an unrecoverable tape drive or library error occurs. A

corresponding error message displays on the LCD screen (see for

more information).

12 FibreCAT TX08 LTO Library Installing, Starting Up and Maintaining

Front Panel Product Description

7 Control key "UP" button [▲]

The UP button is used to navigate through menu items.

8 Control key "CANCEL" button.

The CANCEL button is used to cancel a user action and return to the

last menu item.

9 Right magazine.

10 Air vents.

11 Control key "ENTER" button.

The ENTER button is used to go to a sub menu or execute an action.

12 Control key "DOWN" button [▼]

The DOWN button is used to navigate through menu items.

13 Front panel "OCP" display, consisting of 2x16 characters.

The OCP screen displays actions and status information, menu items

or error messages equivalent to the operation mode.

No. Description

FibreCAT TX08 LTO Library Installing, Starting Up and Maintaining 13

Product Description Rear Panel

2.2 Rear Panel

The rear of the tape library provides access to signal connectors, tape drive bay,

the power connector, Ethernet, serial and the USB port. Figure 3 to 5 show the

rear panel of a library with a half height LTO drive each.

Figure 3: Rear panel with a SCSI tape drive

Figure 4: Rear panel with a SAS tape drive

Figure 5: Rear panel with a Fibre Channel tape drive

No. Description

1 Power connector: The library requires a 110/220 volt AC power

connection

2 Shipping lock (storage location)

3 Fan vent

4 Tape drive sled

5 68-pin HD SCSI connectors

14 FibreCAT TX08 LTO Library Installing, Starting Up and Maintaining

Rear Panel Product Description

6 Product label foil (see chapter “Packaging before Transportation” on

page 111)

7 Tape Drive LED

8 Ethernet port

9 Serial port

10 Controller LED

11 USB port (Host)

12 SAS connector

13 Fibre Channel connector

No. Description

FibreCAT TX08 LTO Library Installing, Starting Up and Maintaining 15

Product Description Internal Components

2.3 Internal Components

Figure 6: Internal components

No. Description

1 Left magazine

2 Robot with barcode reader

3 Controller

4Drive sled

5 Power supply

6 Chassis

7 Right magazine

FibreCAT TX08 LTO Library Installing, Starting Up and Maintaining 17

3 Installing the Tape Library

3.1 Location Requirements

Choose a location that meets the following criteria:

Criteria Definition

Rack requirements Standard 19-inch rack with 1U of clearance

Room temperature 10-35º C (50-95º F)

Power source AC power voltage: 100-127 VAC; 200-240 VAC

Line frequency: 50-60 Hz

Place the library near an AC outlet. The AC power

cord is the product's main AC disconnect device and

must be easily accessible at all times.

Weight without media 11.4 kg

Weight with media

(8 LTO cartridges)

13.1 kg

Air quality The library should be placed in an area with minimal

sources of particulate contamination.

Avoid areas near frequently used doors and

walkways, stacks of supplies that collect dust, printers,

and smoke-filled rooms.

Excessive dust and debris can damage tapes and

tape drive.

Humidity 20-80 percent RH non-condensing

Clearance Back: Minimum of 15.4 cm (6 inches)

Front: Minimum of 30.8 cm (12 inches) – for mailslot

Minimum of 60 cm to remove magazines (24 inches)

Sides: Minimum of 5.08 cm (2 inches)

18 FibreCAT TX08 LTO Library Installing, Starting Up and Maintaining

SCSI Requirements Installing the Tape Library

3.2 SCSI Requirements

3.2.1 SCSI Bus

FibreCAT TX08 incorporates a wide SCSI-2 or SCSI-3 Low-Voltage Differential

(LVD) SCSI bus. Make sure your SCSI host adapter or controller supports these

standards. If you connect the library to an SE SCSI bus, or if there are SE

devices attached to the same SCSI bus, the library's performance is limited to

the maximum data transfer speed and maximum cable lengths of the SE bus.

For these reasons, Fujitsu Siemens Computers strongly recommends that you

do not use an SE SCSI bus with the library.

VCAUTION

Do not connect an LTO-3 or LTO-4 device to an SE SCSI bus, as it will

severely degrade performance.

VCAUTION

The FibreCAT TX08 is not compatible with a standard differential (Diff) or

High-Voltage Differential (HVD) SCSI bus.

3.2.2 SCSI Host Bus Adapters (HBAs)

To get optimum performance from your FibreCAT TX08 library you need an

SCSI bus that can transfer data at a rate that supports the library's maximum

burst transfer speed, see section “Maximum Storage Capacity and Data

Transfer Rate” on page 115.

3.2.3 LUN Scanning

The FibreCAT TX08 uses dual LUNs to control the tape drive (LUN 0) and

library robotic (LUN 1). The library requires an HBA that supports LUN

scanning. If it is not enabled, your host system will not scan beyond LUN 0 and

will fail to discover the library. It will just see the tape drive.

VIMPORTANT

Some SCSI RAID HBAs and most SAS RAID HBAs do not support LUN

scanning.

FibreCAT TX08 LTO Library Installing, Starting Up and Maintaining 19

Installing the Tape Library Fibre Channel

3.3 Fibre Channel

Fibre Channel allows for an active intelligent interconnection scheme, called a

Fabric, to connect devices. Everything between the ports on Fibre Channel is

called the Fabric. The Fabric is most often a switch or series of switches that

takes the responsibility for routing.

3.4 SAS

SAS features:

●Serial data transfer to and from storage devices as disk and tape drives

●Direct connection (no bus) from host to each storage device without SCSI ID

assignment

●Data transfer at 3 Bbit/s (similar to Ultra320 SCSI)

●4 SAS channels per SAS HBA port (typical, not mandatory) for a maximum

of 4 storage devices per HBA port

●Unique identifying of a SAS drive by its WWN (World Wide Name) or WWID

(World Wide Identifier)

3.4.1 Host Bus Adapter

The HBA has to meet following requirements:

●External SAS connector

●Multiple LUN support (most SAS RAID controllers do not support multiple

LUNs). Consult your sales representative or a certified service engineer for

compatibility of HBA, library and your server. Or check MatrixEP

http://extranet.fujitsu-siemens.com/service/storage/matrixep

(for partners of Fujitsu Siemens Computers only; user name and password

required).

20 FibreCAT TX08 LTO Library Installing, Starting Up and Maintaining

Connecting the Library Installing the Tape Library

3.4.2 SAS Cable

The SAS signal cable supplied with the FibreCAT TX08 has at its drive side a

connector for connecting one SAS drive marked for SAS channel 4. Connect the

plug to the drive.

VCAUTION

Do not force a SAS cable’s mini-SAS connector into the tape drive’s mini-

SAS connector becaused it might be (mechanically) keyed differently.

Fujitsu Siemens Computers recommends a maximum SAS cable length

of 6 meters from HBA to one tape drive.

Do not use any adapter or converter between HBA and tape drive(s).

3.5 Connecting the Library

3.5.1 Preparing the Host

IUse proper procedures to prevent electrostatic discharge (ESD). Use

wrist-grounding straps and anti-static mats when handing internal

components.

Follow these general guidelines:

●Make sure that your backup application supports the host bus adapter

communicating with the library.

●If the host server is connected to a network, check with the system adminis-

trator before turning off power.

●Install a suitably rated HBA.

●Make sure that LUN scanning is enabled on the HBA.

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