Trikdis G10D User manual

Brand: Trikdis

Model: G10D

Category: Touch screen monitors

Type: User manual

GSM communicator G10D

(v.1.XX)

USER MANUAL

UAB “TRIKDIS”

Draugystės str. 17,

LT-51229 Kaunas

LITHUANIA

E-mail: info@trikdis.lt

Webpage: www.trikdis.lt

GSM communicator G10

Description

The communicator G10D is designed to transmit messages from security control panel in secured object to an alarm receiving

centre (ARC) and/or to a mobile/WEB application. Messages are transmitted using GPRS, SMS and DTMF tones via GSM

network.

GSM communicator compatible with Paradox, DSC, Caddx, Pyronix and other manufacturer control panels, reading messages

directly from control panels DATA BUS.

Features

Connection

Compatible with most control panels

Connection to control panels via:

oData bus direct connection

Communications

Communication modes:

oGPRS

oDTMF tones

oSMS



Two SIM cards can be used for communication via

primary and backup channels;



If the GPRS connection with primary and backup

servers will be lost, information can be sent in

SMS messages;

Mobile/Web application using a cloud service.

Allowing user to remotely monitor and control

the alarm system



Event messages can be transmitted in Contact ID

codes



Event reporting via SMS messages to 4 different

users in user customized SMS messages



PING technology to detect communication

problems

Configuration

Quick and easy configuration and firmware update

Operating parameters and firmware

version can be

updated remotely



Operating parameters are set with program

G10config

Inputs and outputs

1 Output controlled via:

oMobile/Web application

oSMS

oInternal events

2 Inputs, type: NC

GSM communicator G10

Content

Safety requirements.................................................................................................................................................................................. 2

Limitation of liability ................................................................................................................................................................................. 2

Operation description............................................................................................................................................................................... 3

Technical specification.............................................................................................................................................................................. 3

Package content ........................................................................................................................................................................................ 3

Module elements....................................................................................................................................................................................... 3

Description of terminals..................................................................................................................................................................... 3

LED indication ...................................................................................................................................................................................... 4

Installation steps........................................................................................................................................................................................ 4

Wiring diagrams......................................................................................................................................................................................... 4

Setting of operation parameters............................................................................................................................................................. 5

Protegus service......................................................................................................................................................................................... 9

Setting of operation parameters remotely ......................................................................................................................................... 10

Actions after sending an SMS message: ........................................................................................................................................ 10

Device firmware upgrade ....................................................................................................................................................................... 11

Remote firmware upgrade..................................................................................................................................................................... 11

Remote output OUT1 status control .................................................................................................................................................... 11

Annex 1. SMS messages ......................................................................................................................................................................... 12

Safety requirements

Please read this manual carefully before using the security communicator G10.

Module G10D may only be installed and maintained by trained specialists with knowledge about operation of low

voltage and signal transmission devices and their safety requirements.

Module G10 should be mounted in places with restricted access and in safe distance from any sensitive electronic equipment.

The device is not resistant to mechanical effects, dampness and hazardous chemical environment.

Limitation of liability

- When buying the Device, the Buyer agrees that the Device is a part of a security system of premises, which sends

messages about security system status. The Device, when installed, does not diminish the probability of burglary, fire,

intrusion or other breach of premises.

- UAB “TRIKDIS” is not responsible for burglary, fire or any other breach of Buyer’s and/or User’s premises and is not

liable for any direct or indirect damages incurred thereof.

- When buying the Device, the Buyer agrees that the Device supplied by UAB “TRIKDIS” fully meets his requirements for

intended use.

- UAB “TRIKIDIS” provides no guarantees that the Device shall function as declared if the Device is installed and used not

according to its original purpose, user manual and relevant electronic and technical conditions.

- UAB “TRIKDIS” is in no way associated with GSM/GPRS/Internet service providers (operators), thus UAB “TRIKDIS” is in

no way responsible for any defects in Device operation if they have occurred because of the loss of GSM/GPRS/Internet

connection, or because of other defects in the service provider network.

- UAB “TRIKDIS” has no control and is not responsible for the prices and marketing of network services provided by the

GSM/GPRS/Internet service providers.

- UAB „TRIKDIS” is not responsible if GSM/GPRS/Internet services are not provided to the Buyer and/or User of the Device

or were cancelled and any direct or indirect damages were incurred thereof.

- UAB „TRIKDIS” is not responsible for any direct or indirect damages incurred by the Buyer and/or User of the Device

due to loss of electricity.

- UAB „TRIKDIS” is not liable if Device firmware versions were not updated by the Buyer and/or the User on time.

- User manual of the Device can contain technical inaccuracies, grammatical or typographical errors. UAB “TRIKDIS”

reserves the right to correct, update and/or change information in the installation manual.

GSM communicator G10

Operation description

Module can receive messages from DSC, Caddx, Paradox, SECOLink or Pynonix security control panel data buses and

transmits them to the monitoring station using the pre-set communication channel. Full list of control panels can be found

in G10config. Module can send messages via the backup channel, if the communication via main channel fails. The second

SIM card may be used for communication via the backup channel.

Module may send information to the monitoring station using SMS messages if module loses GPRS connection with both

servers.

Module may send messages to set addressees about input IN1 and IN2 external circuit failures and restores.

Module may periodically send PING signals to test connection.

Messages may be sent via SMS messages to four mobile phones. Every security control panel messages is allocated a

comprehensible SMS message text.

Module output OUT1 status changes when connection with monitoring station server fails/restores or when module receives

an SMS message to change the output status.

Technical specification

Parameter

Description

Power supply

direct 12,6 V ± 3 V

Used current

60–100 mA (on standby),

Up to 250 mA (while sending data)

Message encryption

TRK_TCP or TRK_UDP protocols

GSM modem frequencies

850 / 900 / 1800 / 1900 MHz

Memory

Up to 60 messages

Inputs

2, NC type

Output

1 OC type, commutating direct voltage of up to 30 V and current of up to 1 A

Setting parameters

Via USB port

Workplace

temperature from -10 C to 50 C, relative humidity – up to 80 % when +20 C

Measures

65 x 79 x 25 mm

Package content

Module G10D

1 pc.

Adhesive mounting tape (7 cm)

1 pc.

Module elements

1. GSM antenna SMA-F screw-up connector

2. Removable contact terminal block

3. USB port

4. LED indicators

5. Two holders for SIM cards

Description of terminals

Terminal

Description

+12V power supply terminal

COM

Common terminal (negative)

CLK

Synchronising signal terminal

DATA

Data signal terminal

IN1

1st input terminal (NC type)

OUT1

Open-collector output terminal (null-negative)

IN2

2nd input terminal (NC type)

COM

Common terminal (negative)

MCI

Will be used in the future

GSM communicator G10

LED indication

LED indicator

Status

Description

Network denotes the

connection status with the

GSM network

Green light

Module is connected to GSM network

Yellow light

Message is being sent

Green flashing

Connecting to GSM network

Yellow flashing

The amount of yellow flashes denotes GSM connection strength

Data denotes data exchange

Green light

Unsent messages in module memory

Red light

Sending messages fails

Green flashing

Messages from security control panel are being received

Red flashing frequently

Incorrect module settings

Red flashing

SIM card error

Power denotes power supply

status, microprocessor status

and programming mode

Green flashing

Power supply on,

Microprocessor is working

Yellow flashing

Insufficient power supply voltage (≤11,5 V), microprocessor is

working

Green and yellow flashing in turns

Programming mode on

SIM1

SIM2

Yellow light

Shows which SMS card is active

Installation steps

Wiring diagrams

Connection diagram for DSC Power Series security

control panels PC1616, PC1832, PC1864 PC585,

PC1565, PC5020.

Connection diagram for Paradox security control panels

SPECTRA SP5500, SP6000, SP7000, 1727, 1728, 1738,

MAGELLAN MG5000, MG5050,

DIGIPLEX EVO48, EVO192, EVO96, NE96,

ESPRIT E55, 728ULT, 738ULT.

1. Configure communicator parameters before installation. For communicator

configuration please refer to chapter Setting Operating Parameters.

2. Insert activated Standart SIM card(s) into the holder(s).

Note: SIM card must be registered in GSM network and enabled mobile data communication

service (if required).

Ensure that the PIN code request is disabled (required for first time remote configuration).

3. Embed communicator into mounting case using fastening tape.

4. Connect the GSM antenna.

5. Following chapter Wiring diagrams connect a control panel, sensors and output

connections.

6. Connect a DC power supply.

7. Check GSM signal strength according to light indication: Sufficient GSM signal strength

is level 5 (five yellow flashes of indicator Network). If GSM signal is not sufficient, use

another antenna type.

8. Check if the module sends messages according to its configuration: the messages must

be sent and received at the specified IP address. If messages ar sent to a mobile phone,

check if all SMS messages are received.

…

GSM communicator G10

Connection diagram for Pyronix Matrix Series

security control panels MATRIX 424, MATRIX 832,

MATRIX 832+, MATRIX 6, MATRIX 816.

Connection diagram for Caddx security control panels

NX-4, NX-6, NX-8.

Connection diagram for SECOLink security control

panels PAS832 (communicator firmware must be at

least G10D v1.4X or newer)

Setting of operation parameters

Module G10D operation parameters are set using G10config. Program can be found in website www.trikdis.lt (USB drivers

must be installed in the computer).

1. Connect the module G10D to a computer using a USB cable.

a) Download the USB driver file USB_COM.inf for MS Windows OS from the website www.trikdis.lt.

b) If the module is connected to a computer for the first time, MS Windows OS should open the window Found

New Hardware Wizard for installing USB drivers.

c) In the wizard window select the function Yes, this time only and press the button Next.

d) When the window Please choose your search and installation options opens, press the button Browse and

select the place where the file USB_COM.inf was saved.

e) Follow the remaining wizard instructions to finish the USB driver installation.

2. Run G10config.

3. Select Connect in the menu.

a) Select the USB port to which the module is connected in

the list Port.

Note: the particular USB port to which the module is

connected appears only when the two are connected.

b) Select the desired working language in the list Language.

4. Click Connect [F2/F8]

Note: Indicator Power should flash green and yellow in turns

when communicator G10D is connected to a computer.

Connection status Connected should be displayed in the

G10config status bar alongside the information about the

connected communicator:

Module type

Device IMEI number

Module serial number

GSM communicator G10

Module firmware version

5. Click Read [F7].

a) Enter the access code (default – 1234) when prompted and

click OK.

Note: Click Remember if you want the software to remember your

access code. The prompt window will not appear next time.

6. Select Main in the menu and set the desired parameters:

Object ID Field to enter the four-digit identification number;

SIM card PIN code Field for SIM card PIN code. Leave the field empty if PIN code request is disabled;

User code Field to enter the user code. Only those operation parameters that are allowed to be edited by the

administrator can be edited when logging in with the user code;

Admin code Field to enter the admin code. All operation parameters can be edited when logging in with the admin

code. Also, possibilities for editing the operation parameters for those logging in with the user code

may be limited;

Panel type Select the control panel type to which the communicator is connected. Select INTERFACE C11, C14,

CZ6 if module is connected to interface C11, C14 or CZ6;

IN1 Choose 24h. zone from the list to send message Module events in a pre-set code if external input IN1

circuit is tampered with.

Choose Backup mode to send control panel messages only when external input IN1 is broken;

PGM Choose Remote control SMS to change module output status when module receives a control

command via SMS message (see section Remote module control).

Choose Lost Primary Channel for output status to switch to the opposite status if communication via

the main channel fails.

Choose Lost Secondary Channel for output status to switch to the opposite status if communication

via the backup channel fails.

Choose Lost Both channels for output status to switch to the opposite status if communication via

both main and backup channels fails;

GPRS PING time Module will send GPRS to receiver connection test signals PING in a specified frequency;

CSD PING time Module will send CSD to receiver connection test signals PING in a specified frequency;

GSM communicator G10

SMS PING time Module will send SMS to receiver connection test signals PING in a specified frequency;

Test time Module will send connection testing messages TEST to the monitoring panel in a specified frequency;

Return to primary after Used if both communication channels to the monitoring panel are selected – main

and backup. Enter the time duration for sending messages via the backup communication channel, if

the main communication channel fails.

Backup reporting after ... attempts Used if both connection channels to the monitoring panel are selected – main and

backup. Enter the number of times the module will try to send a message via the main communication

channel and upon failure will send messages using the backup communication channel.

7. Enter parameters for communication with the monitoring station in GPRS reporting:

Primary reporting Select the main communication channel via which the module will send messages to the monitoring

panel:

Choose GPRS_SIM1(2) and enter the IP address and the port number of the monitoring panel in fields

Server IP1 address or Domain and Port.

Choose DTMF_SIM1(2) and enter the PSTN receiver phone number in the field Tel.1 in order to send

Contact ID messages in DTMF tones (only available in G10D v1.4X). Phone number is entered with the

international country code, but without the + sign.

Choose SMS_SIM1(2) and enter the monitoring station phone number in the field Tel.1 in order to

send SMS messages with Contact ID event codes. Phone number is entered with the international

country code, but without the + sign.

If Protegus_SIM1(2) is selected, all needed fields in section Primary reporting are filled in

automatically, Backup reporting is disabled.

Backup reporting Select the backup communication channel via which the module will send messages if connection via

the main channel is lost:

Choose GPRS_SIM2 and enter the IP address and the port number of the monitoring panel in fields

Server IP2 address or Domain and Port.

Choose DTMF_SIM2 and enter the PSTN receiver phone number in the field Tel.2 in order to send

Contact ID messages in DTMF tones (only available in G10D v1.4X). Phone number is entered with the

international country code, but without the + sign.

Choose SMS_SIM2 and enter the monitoring station phone number in the field Tel.2 in order to send

SMS messages with Contact ID event codes. Phone number is entered with the international country

code, but without the + sign.

Second backup channel phone Monitoring station phone number to which SMS messages will be sent if

modules loses GPRS connection with two servers. This option is available when both main and backup

GSM communicator G10

channels are set for GPRS. Phone number is entered with the international country code, but without

the + sign.

Protocol Select the message encryption protocol from the list;

Encryption key Field to enter the six-digit encryption password. Password must match the decryption password

entered in the reception software IPcom;

IP addresses, port and phone number, encryption protocol and key, other parameters may only be submitted by the

monitoring station manager

APN1, APN2

GSM network operator access point name;

User1, User2

Password1, Password2

Password for connection to the GSM network;

DNS1, DNS2

Server names of the domains;

APN, user name, password and DNS values must be submitted by the GSM connection operator the SIM card was

purchased from.

Module events Module events after which a message will also be sent are listed in the table. Event code may

be changed by clicking on Contact ID event code or Contact ID restore code and entering

accurate values (to check whether entered values are accurate click OK).

Module events

E event description

R event description

SIM1

Communication started using the first SIM

card

SIM2

Communication started using the second

SIM card

TEST

Periodic module Test message

POWER

Power supply lower than 11,5 V

Power supply restored to 12,6 V

TAMPER_1

External circuit of input IN1 is tampered

with

External circuit of input IN1 is restored after being

tampered with

TAMPER_2

External circuit of input IN2 is tampered

with

External circuit of input IN2 is restored after being

tampered with

8. Enter parameters necessary for sending SMS messages to users in tab Text SMS reporting:

GSM communicator G10

Telephone Enter user phone numbers T1, T2, T3, T4 to which SMS messages will be sent. Phone numbers are

entered with the international country code, but without the + sign;

Name Select after which types of events a message will be sent to users:

Alarm/Restore SMS messages about zone violations/restores (event codes E/R 1XX see Annex 1);

Arm/Disarm SMS messages about arming/disarming the alarm (event codes E/R 4XX, see Annex 1);

Troubles SMS messages about system operation failures (event codes E/R 3XX, see Annex 1);

Tests System Test SMS messages (event code E 602, see Annex 1);

SMS encoding Select the desired SMS encoding from the list;

Send SMS Select All to send messages about all events in the security control panel;

Select Only described to send messages about events that occur in described zones;

Object ID Enter the object name which will be included into the SMS message text;

Users Entries in the table are linked with the user codes that are used to arm/disarm the alarm system. Name

of the user will be included in the SMS message, if the user arms/disarms the alarm system;

Zones Entries in the table are linked with the protected zone events. Zone name specified in the table will be

included in the SMS message, when zone is breached/restored.

Partitions Entries in the table are linked with the partitions of the security system into several independently

protected areas. Name of the breached/restored area as indicated in the table will be included in the

SMS message.

Save [F5] Click to save values entered in G10config on the computer. A file with an extension .gst will be created

and may be used in the future as a template to configure other modules

Restore [F11] Click to restore factory values of module G10D operation parameters. Click Confirm when prompted.

9. Click Write [F6] to save values entered in G10config fields to the module G10D.

10. Click Disconnect [F8] and unplug the USB cable.

Protegus service

Protegus service allows users to remotely monitor and control the communicator.

After communicator G10 is set to work with Protegus service and connected to power supply, you can set that G10

communicator would use open collector output (PGM). The user can trigger the output to activate an input on the host panel to

trigger a key-switch zone and arm/disarm the system. This feature can be set in your Protegus application.

To set PGM for ARM/DISARM system follow these steps:

1. If you do not have Protegus service account you can create it by fill registration form here: www.protegus.eu.

a) To add the system to the Protegus, press “Select system”, next “Add new system +”, and enter required data, follow

steps in pictures.

c) Enter IMEI (from G10config status bar).

b) Enter system name.

G 10 does not have Service code.

GSM communicator G10

Setting of operation parameters remotely

Send an SMS message to the GSM number of the SIM card inserted into the module G10D in order to set operation

parameters of the module remotely. Upon receiving an SMS message, module G10D will initiate a continuous GPRS

connection session with IPcom.

If the phone number of the authorised person was entered in the field

Wireless programming phones in the field For connecting during the setting

of operation parameters, the module will initiate a GPRS connection

session only upon receiving an SMS message from that specific phone

number.

SMS message text (_refers to a space between words in an SMS message):

CONNECTtarpas9874tarpasSERVER=100.100.100.100tarpasPORT=1000tarpasAPN=tiekėjastarpasUSR=vardastarpasPSW=pswtarpasENCR=enc

Explanation of SMS message text:

CONNECT

Start command;

9874

Enter the four-digit access code (default - 1234);

SERVER=100.100.100.100

SERVER= + enter the IP address of the computer with installed software IPcom;

PORT=1000

PORT= + enter the serial port number of the program IPcom;

APN=provider

APN= + enter the access point name (APN) of the GPRS network in which the

SIM card inserted into the communicator operates. Enter ..._APN=_... if the

network provider does not require an access point name;

USR=name

USR= + enter the login user name of the GPRS network in which the SIM card

inserted into the communicator operates. Enter ..._USR=_... if the network

provider does not require an access point name;

PSW=psw

PSW= + enter the login password of the GPRS network in which the SIM card

inserted into the communicator operates. Enter ..._PSW=_... if the network

provider does not require an access point name;

ENCR=enc

ENCR= + enter the six-digit message decryption password (default – 123456).

Actions after sending an SMS message:

1. Open IPcom and right-click on the identification number [Object ID] of the module whose parameters you wish to modify.

d) Go to Settings

tab.

e) Tick "Arm/Disarm with PGM".

f) Save the changes.

GSM communicator G10

2. Left-click G10config next to the identification number.

3. Left-click Connect and Read in the G10config taskbar. GPRS connection status Connected will be displayed in the program

status bar if GPRS connection session with module G10D is open.

4. Operation parameters of module G10D are set in the same way as connecting it using the USB cable (see section Setting

operation parameters).

5. Once desired parameters are entered in G10config, click Write to save them to module G10D. Click Disconnect to end the

GPRS connection session.

Device firmware upgrade

Previously purchased module software may be upgraded once the manufacturer updates module G10D with new operation

features:

1. Download the newest GF10_vx.xx.prg file from http://www.trikdis.lt.

2. Connect module G10D to a computer, run G10config, open tab Update and select G10D_vx.xx.prg saved on a

computer.

3. Click Start [F9]. Click Disconnect [F8] once the progress bar fills up. Disconnect the USB cable.

4. Reconnect the USB cable. Updating software takes about 60-90 seconds. Wain until indicator Data stops flashing

green and click Connect [F2] and Read [F7]. New module software version will be displayed in the G10config status

bar.

Remote firmware upgrade

1. Send an SMS message to the GSM number of the SIM card inserted into module G10D (for details see section Setting

operation parameters remotely).

2. Open IPcom and right-click on the identification number [Object ID] of the module whose parameters you wish to

modify.

3. Left-click Connect and Read in the G10config taskbar. GPRS connection status Connected will be displayed in the

program status bar if GPRS connection session with module G10D is open.

4. Select tab Firmware in G10config. Click Browse and select file G10F_vx.xx.prg previously downloaded from website

www.trikdis.lt and saved on the computer.

5. Click Start to begin the update, which takes about 60-90 seconds to complete. Progress will be displayed in the

progress bar. Click Read once the progress bar fills up. New module G10D firmware version bill be displayed in the

G10config status bar.

6. See section Setting operation parameters if you wish to view or edit operation parameters. Click Disconnect to end

the GPRS connection session.

Remote output OUT1 status control

Send an SMS message to the module SIM card number in order to change output OUT1 status. SMS message examples are

listed in the table.

Notes:

Module will change the output status upon receiving SMS message from any phone if table Wireless programming phones

is empty. If table is filled in, module output status can be changed using only listed phones

Output status may be changed when output OUT1 operation mode is set to Remote control SMS;

SMS message must be written in capital letters!

SMS message text

Description

Note

OUTPUT ˽ 1234 ˽ ON

Output status changes to ON

Enter the Admin or User code instead

of 1234.

˽ refers to a space in the SMS

message text.

OUTPUT ˽ 1234 ˽ OFF

Output status changes to OFF

OUTPUT ˽ 1234 ˽ PULSE=005

Output status changes to ON for a

number of seconds indicated

RESET ˽ 1234

Restart the module

GSM communicator G10

Annex 1. SMS messages

Recorded event CID

code

Event code

sent to CSP

SMS text

Text in the Contact ID

standard SIA DC-05-

1999.09 code table

E/R 100

E 100

MEDICAL PANIC ALARM

Medical Alarm

R 100

E/R 110, 115

E 110

FIRE PANIC ALARM

Fire Alarm

R 100

E/R 120

E 120

PANIC ALARM

Panic Alarm

R 120

E 121

DURESS ALARM

Duress Alarm

E/R 130-149

E 130

ALARM

Burglary Alarm

R130

Alarm restore

Burglary Alarm restore

E/R 301

E 301

AC Power failure on control panel

AC Loss

R 301

AC Power failure restored on control panel

AC Loss restore

E/R 302, 309

E 302

Battery Power failure on control panel

Low System battery

R 302

Battery Power restored failure on control panel

Low system Battery restore

E/R 321

E 321

Bell trouble on control panel

Bell 1

R 321

Bell trouble restore on control panel

Bell 1 restore

E/R 351

E 351

Phone Line trouble on control panel

Telco 1 fault

R 351

Phone Line trouble restored on control panel

Telco 1 fault restore

E/R 400, 401,

406, 451

E 401

OPEN by

Open by user

R 401

CLOSE by

Close by user

E/R 408

E 408

Quick DISARM

R 408

Quick ARM

E/R 409

E 409

Key switch zone

R 409

Key switch restored

E 602

Periodic Test

Periodic test report

Trikdis G10D User manual

Brand: Trikdis

Model: G10D

Category: Touch screen monitors

Type: User manual

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Trikdis G10D User manual

Trikdis G10D User manual

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