Nuance Dragon NaturallySpeaking 13.0 User guide

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AdministratorGuide
DragonNaturallySpeaking
Version13
1
Dragon 13 Administrator Guide
Copyright
Dragonversion13.
2014NuanceCommunications,Inc.
Thismaterialmaynotincludesomelast-minutetechnicalchangesand/orrevisionstothesoftware.Changes
areperiodicallymadetotheinformationprovidedhere.Futureversionsofthismaterialwillincorporatethese
changes.
Nopartofthismanualorsoftwaremaybereproducedinanyformorbyanymeans,including,without
limitation,electronicormechanical,suchasphotocopyingorrecording,orbyanyinformationstorageand
retrievalsystems,withouttheexpresswrittenconsentofNuanceCommunications,Inc.Specificationsare
subjecttochangewithoutnotice.
Copyright©2014NuanceCommunications,Inc.Allrightsreserved.
Nuance,ScanSoft,theNuancelogo,theDragonlogo,Dragon,DragonBar,NaturallySpeaking,
NaturallyMobile,RealSpeak,NothingButSpeech(NBS),NaturalLanguageTechnology,Select-and-Say,
MouseGrid,andVocabularyEditorareregisteredtrademarksortrademarksofNuanceCommunications,Inc.
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Disclaimer
Nuancemakesnowarranty,expressorimplied,withrespecttothequality,reliability,currency,accuracy,or
freedomfromerrorofthisdocumentortheproductorproductsreferredtohereinandspecificallydisclaimsany
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particularpurpose,ornon-infringement.
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doesnotconstituteanendorsementbyNuanceofthatproduct.
Notice
NuanceCommunications,Inc.isstronglycommittedtocreatinghighqualityvoiceanddatamanagement
productsthat,whenusedinconjunctionwithyourowncompany’ssecuritypoliciesandpractices,deliveran
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Nuancebelievesthatdatasecurityisbestmaintainedbylimitingaccesstovarioustypesofinformationto
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softwarecontainsconfigurablepasswordfeaturesthat,whenusedproperly,provideahighdegreeof
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2
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correctlyorinverifyingyourexistingsecuritysettings.
PublishedbyNuanceCommunications,Inc.,Burlington,Massachusetts,USA
VisitusontheWebatwww.nuance.com.Linkstoourinternationalwebsitesareshownthere.
VisitNuanceHealthcareontheWebatwww.nuance.com/healthcare.
3
Contents
Contents 5
Chapter 1: Introduction to Dragon NaturallySpeaking 11
GettingstartedwithDragonNaturallySpeaking 12
What'snewforadministrators 12
Auto-savingend-userrecognitionhistorydata 15
Creationandmanagementoftherecognitionhistorylogfiles 16
Contentsoftherecognitionhistorylogfiles 16
Enablingordisablingtheloggingofrecognitionhistoryforanend-user 17
Removingtherecognitionhistorylogfiles 17
Enableauto-savingofrecognitionhistoryduringaDragonpushinstallation 18
SupportingWebapplications 18
EnablingWebapplicationsupportinasupportedbrowser 20
Troubleshootingwebapplications 21
ManagingSmartFormatRules 22
HidingDictationBoxconfirmation 22
SendinganotificationwhentheAutoTranscribeFolderAgentcompletesatranscriptionjob 23
TheDragonSupportPackager 25
CreatingWindowsshortcutstoUserProfilesandVocabularies 27
UsingmultipleacousticmodelswithaUserProfile 29
Installing,modifyingandupgradingDragon 31
Troubleshootingsilentinstallerrors 32
Chapter 2: Preparing to Install Dragon 34
Preparingforaninstallationorupgrade 34
Installationchecklist 35
Dragonsystemrequirements 37
StoragespacerequiredforUserProfiles 38
CoexistencewithotherDragonproducts 40
Chapter 3: Installing Dragon 42
InstallingDragononasinglecomputer 42
EnableordisabletutorialsduringacustomDragoninstallation 45
SamplecustominstallationofDragon 47
PostInstallationTasks 62
CleaningupafteruninstallingDragonNaturallySpeaking 62
Dragonfilestructure 62
TurningoffDragon'suseofMicrosoftActiveAccessibilityService 63
Enhancingtheprivacyofpatientdata 64
Chapter 4: Upgrading Dragon 68
UpgradingDragon 68
Contents
Whatyoushouldknowbeforeupgradingfromapreviousversion 69
InstallingonorupgradingtoWindows7orWindows8 69
UpgradingmultipleUserProfiles 70
UpgradingRoamingUserProfiles:Overview 73
PreparingtoupgradeRoamingUserProfiles 75
UpgradingmasterRoamingUserProfiles 76
Upgradingend-usersystems 80
UpgradingUserProfilesthatusethird-partyvocabularies 81
Chapter 5: Installing Dragon using the Windows installer (MSI) 84
OverviewofInstallingDragonusingtheWindowsInstaller(MSI) 84
OverviewoftheNetworkInstallationofDragonfromaServer 86
ModifyingRoamingUserProfile,Miscellaneous,ScheduleSettingsintheINIFile 87
UnderstandingandapplyingtheRoamingUserOptions 88
EditingMiscellaneousandScheduledTaskSettingsinnsdefaults.iniFile 95
UnderstandingNetworkandConnectionSettingsinroamingdef.iniFile 100
CarryingOutanAdministrativeInstallationwith.batFile 102
InstallDragononaninitialcomputerandchoosethedefaultsettings 104
ExtractingMSI/MSTFilesfromtheDragonsetup.exe 104
Using.MSI/.MSTFilesforCustomInstallationsExample 107
InstallationusingtheDragoninstallationprocess 108
InstallthesameDragonconfigurationonmultiplecomputers 109
CreatingCustomInstallationUsingMicrosoftCustomInstallWizard 111
InstallationusingtheDragoncommandline 117
Natspeak.execommandlinereference 121
OtherActionsYouCanTakeonCommandLine 122
ModifyingDefaultInstallationDirectory 122
ConfiguringInstallationofProductUpdates 123
SuppressingRebootofthecomputerAfterInstallation 123
InstallingthesameRoamingUserProfileConfigurationonAdditionalcomputer(s) 124
RevisingDay/TimeofScheduledTasks(Optional) 124
ConfiguringLocalorOn-DemandInstallofVocabularies/Text-to-Speech(Optional) 125
UpgradingYourDragonInstallationfromtheCommandLine 127
Step-by-StepProcessforUpgradingRoamingUserProfiles 128
MajorandMinorUpgrades:SilentUpgrade 133
Usingsetup.exeforUpgrades 136
Step-by-StepCommandLineInstallationwithmsiexec.exe 136
AdditionalOptionsforInstallationswithmsiexec.exe 138
AdditionalOptionsforSilentInstallations 138
MSIOptionsSpecifictoDragon 143
MSIOptionsforInstallingDragonFeatures/AdvancedOptions 146
MSIOptionsforRoamingUserProfile,Tuning,andDataCollectionSetup 150
6
Contents
FeatureVariablestoSetThroughtheADDLOCALorADVERTISEProperties 152
Chapter 6: Configuring and using the Roaming feature and Roaming User Profiles 158
SettinguptheRoamingfeature 158
OverviewoftheRoamingfeature 160
SettinguptheRoamingfeature 164
CreatinganetworkstoragelocationfortheMasterRoamingUserProfiles 165
WheretoinstallandconfigureDragonNaturallySpeaking13 167
StoragespacerequiredfortheMasterandLocalRoamingUserProfiles 169
HowDragonSynchronizesMasterandLocalRoamingUserProfiles 170
EstimatingNetworktrafficcausedbysynchronization 173
EnablingtheRoamingfeatureoneachcomputerwhereanend-userwilldictate 178
AdministrativeSettings:Roamingtab 181
AdministrativeSettings:RoamingUserNetworkLocation 183
SettingupHTTPConnection:HTTPSettings 185
Settingupsecurewebserverconnection:SSLSettings 187
TestingandtroubleshootinganHTTPconnection 189
SettingandselectingRoamingUserProfileoptions 191
CreatingaRoamingUserProfileonthelocalcomputer 195
CreatingandtraininganewRoamingUserProfile 196
Convertinganon-roaminglocalUserProfileintoaRoamingUserProfile 196
DictatingwithaRoamingUserProfile 197
OpeningaRoamingUserProfile 197
UsingmultipledictationsourceswithasingleUserProfile 198
RunningtheAcousticandLanguageModelOptimizerforRoamingUserProfiles 199
ControllingaccesstoUserProfiles 200
ConfiguringInternetInformationServicesandWebDAVforHTTPRoaming 202
ConfiguringInternetInformationServicesandWebDAV 202
ConfiguringDragoninternetroaming 203
UpgradingRoamingUserProfiles:Overview 204
PreparingtoupgradeRoamingUserProfiles 205
UpgradingmasterRoamingUserProfiles 207
Upgradingend-usersystems 211
Chapter 7: Using Dragon through a remote desktop connection 214
UsingDragonthrougharemotedesktopconnection 214
OverviewofusingDragononaremotecomputerthrougharemotedesktopconnection 215
OverviewofconfiguringDragonandtheRemoteDesktopconnectionfeature 217
Configuringtheremotecomputer 221
ConfiguringRemoteDesktopConnectionforWindowsServer2008R2Part1 221
ConfiguringRemoteDesktopConnectionforWindowsServer2008R2Part2 226
ConfiguringRemoteDesktopConnectionforWindows7andWindows8thatrunDragon 227
ConfiguringtheclientcomputertoconnecttoDragonthrougharemotedesktopconnection 229
7
Contents
UpdatingearlierversionsofDragontosupportaudioredirection 233
UsingthePowerMicIIthrougharemotedesktopconnection 233
KeyboardkeysyoucanassigntoPowerMicIIbuttons 236
SystemRequirementsforusingDragonthrougharemotedesktopconnection 237
Chapter 8: Customizing a User Profile 240
Addingwords,commands,orVocabulariestoUserProfiles 240
UsingtheDataDistributionTool 240
CreatingtheDataDistributionDirectory 241
StartingtheDataDistributionTool 242
Addingandremovingcustomwords 242
Addingandremovingvocabularies 244
Addingandremovingcustomcommands 245
Nsadminutilityfornewwords,Vocabularies,andcommands 247
Startingthensadmincommandlineutility 247
Addingcustomwordsfromacommandline 248
AddingandremovingcustomVocabulariesfromacommandline 250
Addingcustomcommandsfromacommandline 252
Usingpathswithnsadmin 253
Chapter 9: Maintaining a Dragon installation 254
MaintainingInstallations 254
UsingAcousticandLanguageModelOptimizerandSchedulerTools 254
RemovingOneorMoreOptimizationSchedules 258
ExportingandImportingUserProfiles 258
BackingupandrestoringaUserProfile 259
TheDragonlogfile 260
HandlingDragonErrorMessages 261
WorkingwiththeUsabilityLog 262
AccessingtheDragonKnowledgeDatabase 262
Managingend-useradministrativeprivileges 263
Chapter 10: Working with Custom commands 264
ManagingandSecuringCustomCommands 264
UsingtheConvertXMLtoDATtool 264
UsingtheMyCommandsProtectionUtility 265
Chapter 11: Commands that perform actions based on the application state 268
AboutStructuredCommands 268
StructuredCommandsSamples 269
ImportingStructuredCommands 271
Chapter 12: Configuring administrative features in Dragon 272
SummariesofAdministrativeSettingsDialogBoxes 272
AdministrativeSettings:Roamingtab 272
AdministrativeSettings:RoamingUserNetworkLocation 275
8
Contents
AdministrativeSettings:Miscellaneoustab 276
AdministrativeSettings:ScheduledTaskstab 278
Glossary 280
9
Chapter 1: Introduction to Dragon
NaturallySpeaking
The Dragon NaturallySpeaking Administrator guide is intended for administrators
that deploy and manage installations of:
n Professionaledition
n Legaledition
n DragonMedicalPracticeEdition
The administrator guide refers to these products generically as Dragon
NaturallySpeaking. We will mention when a feature applies specifically to one or
more of these products editions.
Use the Dragon Administrator guide to install Dragon NaturallySpeaking, and to
configure and manage the many features, tools, and User Profiles in Dragon
NaturallySpeaking. To install Dragon NaturallySpeaking and perform the tasks in
this guide, you must have administrator access to the workstations in your network.
Dragon NaturallySpeaking contains new features and improvements that enhance
the ability to talk to, control, and interact with a computer. This section contains
general information about Dragon and the exciting new features of Dragon
NaturallySpeaking.
11
Dragon 13 Administrator Guide
Getting started with Dragon NaturallySpeaking
What'sNewforadministrators
DragonontheWeb
TheNuancewebsite(www.nuance.com)givesyouaccesstomanyresources,
includingfrequentlyaskedquestions,usagetips,customerstories,customerservice
information,technicalsupportcontent,andadetailedcomparisonbetweenDragon
editions.
Installing,modifyingandupgrading
DragonNaturallySpeakingandInstallationchecklists
Viewinformationonthedifferentwaystoinstall,modify,andupgradeDragon
NaturallySpeaking.
SettinguptheRoamingfeature
TheRoaming featureletsend-usersdictatewithDragonNaturallySpeakingfrom
differentnetworklocationsanddifferentcomputerswithouthavingtocreateandtrain
individualUserProfilesateachlocation.
Addingwords,commands,or
vocabulariestoUserProfiles
Youusethensadmin commandlineutilityandtheData Distribution Tool when
youwanttomakenewwords,customizedvocabulariesornewcommandsavailable
toallUserProfiles
onaparticularDragon NaturallySpeaking
installation.
UsingtheConvertXMLtoDATtoolandtheMyCommandsProtectionUtility
UsingStructuredCommands
Dragon Professional, Medical,and Legal editions - includeanextensiontoText-and-
Graphicscommandsthatletyoutosetthevaluesofvariablesintextblocksbasedon
voiceinput.
DragonNaturallySpeakingSystemrequirements
What's new for administrators
YoucanupgradefromDragonNaturallySpeaking11.xand12.xtoDragon
NaturallySpeaking13.
12
Chapter 1: Introduction to Dragon NaturallySpeaking
New features
Updates to vocabularies and speech models
DragonNaturallySpeaking13doesnotincludesupportforBluetooth-specificspeech
modelsorEnhancedBluetooth.
Canadian vocabulary
ForCanadiancustomers:Whencreatingaprofile,youcannowpickCanadaasyour
regiontohaveDragon'svocabularysupportstheuniquespellingsofCanadianEnglish.
Forexample,"honour"insteadof"honor."
Managing audio sources
InDragonNaturallySpeaking13,youcannotdeleteanaudiosource.
Web experience
TheDragonWebextensionnowgivesFullTextControlinChromeandFirefoxaswellas
inInternetExplorer,inmostwebsites.InordertouseDragoninthesupportedbrowsers,
youmustenablethisadd-on.
Therearesomedifferencesinfunctionalitybetweenbrowsers.WhenyouareinInternet
Explorer,Firefox,orChrome,seetheLearningCenterforcommandsyoumightwantto
say,aswellastips.
Formoreinformation,see'EnablingRichInternetApplicationsupport'intheDragon
Help.
Compatibility Alerts
Ifitsadd-inforasupportedapplication(suchasMicrosoftWord)becomesdisabled,
Dragonnowdisplaysawarning,withalinktoHelponhowtosolvetheissue.(Theseadd-
insenableFullTextControl;theyareknownas“compatibilitymodules.”)
ThiscanbeturnedoffontheMiscellaneoustaboftheOptionsdialog.
Fordetails,see'TheOptionsdialogboxMiscellaneoustab'intheDragonHelp.
Shorter Profile Creation Process
Forthefirstprofile,theprofilecreationwizardsimplyassignstheprofileanamerather
thanaskingyoutoenteraname(ifyouwanttorenametheprofilelater,usetheManage
Profilesdialog).
ThestepwhereDragonproposedreadingatextaloudisnowomitted.(Asbefore,you
canreadatrainingtextaftercreatingyourprofile;seeReadtexttotrainDragontoyour
voice”intheAccuracyCenter.)
Similarly,thestepwhereDragonofferedtoadaptitsvocabularybasedondocuments
andsentemailsisnowomitted,andyoucanlaunchtheanalysisofdocumentsandemails
onceyourprofileiscreated.
Simplified Audio Setup
13
Dragon 13 Administrator Guide
New features
Dragonnowdetectsaudiodevicesbetter.Inmostcases,whenDragonpresentsthelist
ofdetecteddevices,youcanjustpickthedeviceitshowsasrecommendedandcontinue.
Inaddition,theMicrophoneCheckisnowjustonescreenanditstextiseasiertoread.
Important:UsingmorethanoneinputdeviceisnowdonebypickingManageDictation
SourcesontheDragonBar’sProfilemenu.Ifyouaddmultipleaudiosourcesinyour
profile,youbenefitfromyourprofile’srefinements(suchaschanginganoption,correcting
anerror,oranalyzingemailstopersonalizethevocabulary)wheneveryouuseDragon,
regardlessofwhataudiodeviceyou’respeakinginto(forinstance,youcouldcreateyour
profilewithabuilt-inmicrophoneandlateraddaBluetoothheadsetmicrophoneasa
sourceinthatsameprofile.
Fordetails,see'UsingMultipleDictationSourceswithaSingleUserProfile'inthe
DragonHelp.
Open-ended custom commands (Professional and Legal editions only)
IntheProfessionalandLegaleditions,Dragonnowoffersnewflexibilityforcustom
commandtypesthatsupportvariablenames:theabilitytoendthecommand’snamewith
anywordorphraseinthevocabulary,asopposedtoawordorphrasefromadefinedlist
ofcommandvariables.
Thiscanallowuserstohave,forinstance,commandsthatsearchforgivenwordswithin
theircompany’sintranet(similartothebuilt-insearchcommandslike“searchWikipedia
for…”).
Fordetails,see'Creatingopen-endedcustomcommands'intheDragonHelp.
Always replaces Ask Me as the default for deferred correction (Professional and
Legal editions only)
Theoptiontoautomaticallycreatearecording(DRAfile)alongwithyourdictated
document(availableintheProfessionalandLegaleditionsonly)isnowsettoAlways,by
default.
Ifyouwish,youcanchangeittoNeverorAskMeontheDatataboftheOptionsdialog.
DRAfilescanbelarge,soonceyounolongerneedthemyoumaywanttodeletethem.
Fordetails,see'Correctingdictationlater'intheDragonHelp.
Note:Theoption‘Alwayspreservewavedata’hasbeenremovedfromtheOptionsdialog
(itwasontheDatatab,underAdvanced).
Operating System support
SupportforWindows8isenhanced.TheNewDragonBarcanbeusedinbothof
Windows8'sinterfaces(themoderninterfaceformerlyknownasMetro,aswellasthe
desktopinterface).
ProfessionalandLegaleditionsonly:TheRemoteDesktopConnectionfeature(todictate
fromanetworkedcomputeronwhichDragonisnotinstalled)isnowsupportedfor
WindowsServer2012,inadditiontoWindowsServer2008R2andWindows7Ultimate
14
Chapter 1: Introduction to Dragon NaturallySpeaking
New features
Server.
Fordetails,seeUsingDragonthrougharemotedesktopconnectionandDragonsystem
requirements.
Updated system requirements
Updatestothesystemrequirementsincludesupportfor:
-Microsoft
®
InternetExplorer9orhigherorthecurrentversionofChromeorFirefoxfor
OnlineHelp
-Office2010andOffice2013
Fordetails,seeDragonsystemrequirements.
The default value for the "Save recorded dictation with document" option is
'Always'
Youcansavedictationwithyourdocumentifyouselecteither"Always"or"Askme"from
theSave recorded dictation with documentlistontheOptionsdialogbox-Datatab.
Ifyousaveyourspeechdata,youcanreopenthedocumentatalatertimeandplayback
yourdictation.Ifyoudonotsaveyourspeechdata,yourdictationisnotavailableatalater
time.
Fordetails,seetheDragonHelp.
Updates to the Dragon log file
InDNS13,theDragonlogfileisstoredinanewlocationandusesanewfileformat.
Fordetails,seeTheDragonlogfile.
Changes to Dragon client features
Thefollowingfeatureshavebeenremoved:
-TipoftheDay
-Theabilitytoreadatrainingtext“withprompting”
-Thenon-interactiveTutorial
-TheAudioBar
FormoredetailsaboutDragonclientend-userfeatures,seetheDragonHelp.
Auto-saving end-user recognition history data
InDragonNaturallySpeaking,youcanconfigureDragontoauto-saverecognitionhistory
dataforDragonend-users.ThisfeaturecreatesanondisktranscriptofDragonuseforeach
Dragonend-user.Thesetranscriptscanthenbeusedtomonitorandhelpend-usersduring
pilotandtrainingprograms.
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Dragon 13 Administrator Guide
Dragonwritestheend-userrecognitiondataintotworecognitionhistorylogtextfiles.Dragon
alwaysstorestherecognitionhistorylogfilesintheend-user’slocalUserProfiledirectoryon
theDragonclientcomputer.Dragonstoresthefilesinthislocationregardlessiftheend-user
isaroamingornon-roamingend-user.
YoucanonlyconsiderthedataintherecognitionhistorylogfilesasvalidwhentheUser
Profileisnotloaded.Dragononlyallowstworecognitionhistorylogfilestoexistatanyone
time.
Therecognitionhistorylogfilescontainprivateinformation.Youmustimplementappropriate
securitymeasurestoprotectandcontrolaccesstothelogfiles.
Seethefollowingtopicsformoreinformation:
n Creationandmanagementoftherecognitionhistorylogfiles
n Contentsoftherecognitionhistorylogfiles
n Enablingordisablingtheloggingofrecognitionhistoryforanend-user
n Removingtherecognitionhistorylogfiles
n Enablingtheauto-savingofrecognitionhistoryduringaDragonpushinstallation
Creation and management of the recognition history log
files
Dragoncreatesandmanagestworecognitionhistorylogfiles:
n RecogLog.txt:Thecurrentrecognitionhistorylogfile.Dragonsavesnewrecognition
historydataintothisfile.
n RecogLog_<year_month_day>.txt:Anolderrecognitionhistorylogfile.Dragonno
longersavesdataintothisfile.Thenameofthisfileincludesitscreationdate,for
example,RecogLog_2011_08_04.txt.
TheRecogLogfilesarelocated:
n InthelocalUserProfiledirectory:
C:\ProgramData\Nuance\NaturallySpeaking13\Users
n InthebackuplocationsfortheUserProfiles:
C:\ProgramData\Nuance\NaturallySpeaking13\Users\backup
Whenanend-userloadsaUserProfile,Dragonexaminesthecreationdateoftheoldest
recognitionhistorylogfile.Dragonkeepsamaximumoftwologfiles.Dragoncreatesanew
logfileevery10daysorwhenthesizeoftheoldlogfileexceeds3MB.
Ifcreatinganewrecognitionhistorylogfilewouldresultinthreefiles,Dragondeletesthe
oldestrecognitionhistorylogfile.
Contents of the recognition history log files
Eachrecognitionhistorylogfilecontainsthesameinformationyoucanviewinthe
RecognitionHistorywindow:
n Words,phrases,andcommandsthatDragonrecentlyrecognizedfortheend-user.
n Allwords,phrases,andcommandsthatDragonhaseverrecognizedfortheend-user.
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Chapter 1: Introduction to Dragon NaturallySpeaking
Inaddition,eachlogfileincludesthefollowinginformation:
n ThenameoftheUserProfileusedtocreatetherecognitiondata.
n Thenameofthevocabularyusedtocreatetherecognitiondata.
n Thenameofthedictationaudiosourceusedtocreatetherecognitiondata.
Enabling or disabling the logging of recognition history
for an end-user
Toenableordisableauto-savingofrecognitionhistoryforanend-user,performthe
followingstepsontheDragonclientcomputer:
1. OpentexteditingsoftwaresuchasNotepad.OnWindows7,orWindows8,makesure
youhaveadministratorrightswhenyouopenthetexteditor(usethe“Runasadmin-
istrator”optiontoopenthetexteditor).
2. Inthetexteditor,navigatetothefolderthatcontainsthenssystem.inifile.
InWindows7andWindows8,bydefault,thenssystem.inifileislocatedin:
C:\ProgramData\Nuance\NaturallySpeaking13
3. Inthetexteditor,openthenssystem.inifile.
4. Inthe[Settings]section,addthefollowinglineoftext:SavePer-
UserProfileUtteranceData.Theoptionnameiscasesensitive.Youshouldtypethe
optionnameexactlyasitappearshere.
5. Toenabletheloggingofrecognitionhistory,settheSavePer-
UserProfileUtteranceDataoptionto1.Forexample,SavePer-
UserProfileUtteranceData=1.Thiswilllogthespokenformofdata.
6. Toenabletheloggingofrecognitionhistory,includingspokenandwrittenformdata,set
theSavePerUserProfileUtteranceDataoptionto2.Forexample,SavePer-
UserProfileUtteranceData=2.Thisisusefulfordebuggingactivities.
7. Todisablethelogging,deletetheSavePerUserProfileUtteranceDatalinefromthe.ini
file.Optionally,youcansetSavePerUserProfileUtteranceData=0todisablelogging.
8. Saveandclosethenssystem.inifile.
9. Toactivatethesetting,re-opentheUserProfile.
Removing the recognition history log files
Thereareseveralwaysyoucanremovetherecognitionhistorylogfilesforanend-user.
Disable the SavePerUserProfileUtteranceData option
Whenanend-userloadsaUserProfile,Dragoncheckstheprofiletoseeifthe
SavePerUserProfileUtteranceDataoptionisenabled.
Iftheoptionisdisabled(setto0ortheoptionisnotinnssystem.ini),whenDragonnextloads
thatparticularUserProfile,Dragondeletesallexistingrecognitionhistorylogfilesforthat
UserProfile.
Manually delete the recognition history log files
DeletetheRecogLog.txtandRecogLog_… .txtfilesinthefollowinglocations:
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Dragon 13 Administrator Guide
n InthelocalUserProfiledirectory:
C:\ProgramData\Nuance\NaturallySpeaking13\Users
n InthebackuplocationsfortheUserProfiles:
C:\ProgramData\Nuance\NaturallySpeaking13\Users\backup
Enable auto-saving of recognition history during a Dragon
push installation
Youcanenableauto-savingofrecognitionhistorywhenyouinstallDragontoworkstations
usinganMSIpushinstall.
1. UseadministratorprivilegestoinstallDragononaWindowscomputer.
2. StartDragon.
3. Inatexteditor,openthensdefaults.inifile.
InWindows7andWindows8,bydefault,thensdefaults.inifileislocatedinthefollowingdir-
ectory:
C:\ProgramData\Nuance\NaturallySpeaking13
4. Addthefollowinglinetothensdefaults.inifile:SavePerUserProfileUtteranceData
option=1.
5. (Optional)OpenDragonandsetoptionsthatyouwanttobesetonallDragoninstallations
inyournetwork.YoucansetDragonOptionsandtheRoamingUser,Miscellaneous,and
ScheduledTaskAdministrativeSettings.
6. SavethechangesandcloseDragon.
7. Copytheupdatednsdefaults.inifiletoanewlocationsoyoucanusetheupdatedfileto
pushinstallDragononotherworkstations.WhenyoupushinstalltheDragonconfiguration
tootherworkstations,usetheupdatednsdefaults.inifileasinputfortheDEFAULTSINI
option.Forexample,DEFAULTSINI="c:<path>\nsdefaults.ini".
Seestep7inInstallthesameDragonconfigurationonmultiplecomputers.
FormoreinformationaboutpushingDragoninstallationstoworkstations,see:
n OverviewoftheNetworkInstallationofDragonfromaServer
n InstallthesameDragonconfigurationonmultiplecomputers
Supporting Web applications
DragonNaturallySpeakingincludesWebApplicationSupportthatprovidesFullTextControl
whenanend-userdictatesintoWebmailapplications.Withsomelimitations,end-userscan
dictatecontentandusecommandsjustastheywouldinadesktopprogram.
Webapplicationsupportmeanssupportforselectedbrowser-basedapplicationsusingRich
InternetApplication(RIA)support.RIAsupportinstallsextensionsinsupportedWeb
browsers.
Supported web browsers
DragonNaturallySpeakingprovidesRIAsupportforthefollowingWebbrowsers:
n InternetExplorer9(32-bit)orhigher
n MozillaFirefox12orhigher
18
Chapter 1: Introduction to Dragon NaturallySpeaking
n GoogleChrome16orhigher
Supported web applications
DragonNaturallySpeakingrecognizesuniquecommandsforthefollowingWeb
applications:
n Gmail
n Hotmail
Non-supported browsers and non-supported web applications
Innon-supportedwebbrowsers,anend-usercanstilluseDragon'sbasiccommandswith
theWebapplication,buttheywon'thaveaccesstothecommandsthatworkspecificallywith
thatapplication.
Innon-supportedwebapplications,anend-usercanusetheDictationBoxtoutilizeFullText
Controlwhiletheydictate.Aftertheend-userenterstextintheDictationBox,theycan
transferthetexttoafieldtheyareworkingin.
SeetheDragonHelpfordetails.
Enabling and using Web application support
Anend-userperformsthefollowinggeneralstepstoenablewebapplicationsupport:
1. Ensurestherequirementsforwebapplicationsupportaremet.
2. LaunchesDragonandlaunchesthebrowser.
3. Clicksorsays"Yes"attheprompttoenablethebrowserextensionsorperformthesteps
in.EnablingWebapplicationsupportinasupportedbrowser
4. GoestothesitefortheWebapplicationtheywanttouseandlogsintotheiraccount.
5. Determineifthefeatureisturnedon.SeeVerifyingwebapplicationsupportison.
6. Beginadictationsessioninthewebapplication.
Notes:
n WithGoogleChrome-RIAdoesnotworkifusingChrome'sIncognitomode.
n Afteranend-userenablestheextensionsinInternetExplorer,theymustrestartthe
browseroropenanewtabbeforetheycanusethenewcommands.
n Webapplicationsupportcommandsdon'tworkifanend-userisworkingoffline.
Verifying web application support is on
WhenDragon'sWebapplicationsupportisactiveinHotmailorGmail:
n -usersseeagreendotnexttoobjectsthattheycanclickbyvoice
n -whenthecursorinane-mailfieldorthemessagebody,theFullTextControl
Indicatorisgreen
Troubleshooting web application support
SeeTroubleshootingwebapplicationsfordetails.
19
Dragon 13 Administrator Guide
Enabling Web application support in a supported browser
Dragon'sRichInternetApplicationextensionsinstallonacomputerwhenyouinstallDragon.
Afterwards,theextensionmustbeenabledtoworkwithasupportedwebbrowser.
AfterinstallingDragon,theeasiestwaytoenabletheextensionsisfortheend-usertoclickor
say"Yes"totheprompttoenablethemthefirsttimetheend-useropensoneofthesupported
browsers.Theend-userjustsaysorclicks"Yes"toenabletheextensions.
ThefollowingarethestepsforenablingRichInternetApplicationextensionswithoneofthe
followingsupportedbrowsers:
n InternetExplorer9(32-bit)
n MozillaFirefox12orhigher
n GoogleChrome16orhigher
Enabling Web application support in Internet Explorer 9 (32-bit mode) or later
AfterinstallingDragon,aDragonend-userperformsthefollowingstepstoenableweb
applicationsupportortochecktheextensionsettingswithInternetExplorer9:
1. OpenInternetExplorer.
2. Clickthecogicononthetitlebar.
3. Click"ManageAdd-ons."
4. ScrolltheAdd-onslisttothesectionforNuanceCommunications,Inc.
5. IftheStatuscolumnindicatesthateitherthePluginorExtensionis"Disabled,"dothefol-
lowing:
vi. Selectthenameoftheitemfromthelist.
vii. Click"Enable"atthebottomoftheManageAdd-onsdialogbox.
8. Click"Close"toclosetheManageAdd-onsdialogbox.
9. Closeandreopenthebrowser.Thefeaturewillnowbeenabled.
Enabling Web application support in Mozilla Firefox 12 or higher
AfterinstallingDragon,aDragonend-userperformsthefollowingstepstoenableweb
applicationsupportortochecktheextensionsettingswithMozillaFirefox:
1. OpenMozillaFirefox.
2. ClicktheFirefoxbuttontoopentheFirefoxfiletab.
3. Click"Add-ons"toopentheExtensionspane.TheDragonRIAextensionshows.
4. Iftheextensionisdisabled,click"Enable."
5. Click"Plugins"toopenthePluginsscreen,andlookfortheDragonRIAplugin.
6. Iftheextensionisdisabled,click"Enable."
Becarefulwhenyouupgrade!
WhenyouupgradeFirefox,you'llseeawindowpromptingyoutochoosewhichadd-onsyou
wanttokeepactive.You must select the Dragon RIA extension, or Firefox will
automatically disable it.Ifthishappens,usethestepsabovetore-enableit.
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