GreatCall Lively Mobile+ Quick start guide

GreatCall
Brand
GreatCall
Model
Lively Mobile+
Type
Quick start guide

GreatCall Lively Mobile+ is a mobile phone designed to provide easy and reliable communication for seniors and those who need assistance. It comes with a charging dock, magnetic lanyard, and clip accessory for added convenience.

Key features of the GreatCall Lively Mobile+ include:

  • One-touch access to 5Star: With the press of a button, you can connect to 5Star, a 24/7 urgent response service that can provide help in any situation.
  • 9-1-1 emergency calling: In case of an emergency, you can press and hold the Call Button to call 9-1-1, even without a cellular signal.
  • Automatic fall detection: The device can automatically detect falls and send an alert to 5Star, who can then contact you or your emergency contacts.

GreatCall Lively Mobile+ is a mobile phone designed to provide easy and reliable communication for seniors and those who need assistance. It comes with a charging dock, magnetic lanyard, and clip accessory for added convenience.

Key features of the GreatCall Lively Mobile+ include:

  • One-touch access to 5Star: With the press of a button, you can connect to 5Star, a 24/7 urgent response service that can provide help in any situation.
  • 9-1-1 emergency calling: In case of an emergency, you can press and hold the Call Button to call 9-1-1, even without a cellular signal.
  • Automatic fall detection: The device can automatically detect falls and send an alert to 5Star, who can then contact you or your emergency contacts.
1
Quick-Start Guide
1
Key Items in Your Lively Mobile Plus Box
Lively Mobile Plus Charging Dock Magnetic Lanyard Clip Accessory
2
Your Lively Mobile Plus
Speaker
Service Indicator
Battery Indicator
Call Button
Microphone
3
Lanyard Slot
Power Button
Serial Number
Charging Contacts
4
Setting Up the Charging Dock
1. Determine where you would like to place your Charging Dock. Do not place the
charging dock in a location where it could get wet.
2. Plug the Power Cord into a compatible wall outlet.
3. When powered on, the Power Indicator on the Charging Dock will illuminate green.
If the Power Indicator does not turn green, make sure the outlet you are using is not
controlled by a light switch.
5
6
Powering On Your Lively Mobile Plus for the First Time
1. Ensure that your Charging Dock is plugged into a wall outlet.
2. Lower your Lively Mobile Plus into the Charging Dock, as illustrated.
3. After a few moments you will hear “Setting up device, please wait.” This process may
take several minutes.
4. Once complete you will hear “Welcome to 5Star” and the Service Indicator in the
middle of the Call Button will begin flashing green, indicating that the device is
working properly.
5. You will receive an automated test call on your Lively Mobile Plus that will confirm
functionality. Once you hear the device ringing, press and release the Call Button to
answer.
7
8
Using Your Lively Mobile Plus
• Calling 5Star for help in any situation
Press the Call Button briefly.
You will hear “Calling 5Star, press button to cancel.”
• Calling 9-1-1 in case of a critical emergency
Press and hold the Call Button until you hear
“Calling 9-1-1 now”, then release.
• To end any active call
Press the Call Button briefly.
You will hear “Call Ended.”
9
When to Charge Your Lively Mobile Plus
Always place your Lively Mobile Plus in the Charging Dock
when you’re not using it so that it is always ready when you
need it. We recommend charging each night when you go
to bed.
When the battery is low, the Battery Indicator will flash red
and you will hear a tone reminding you to charge. The tone
will repeat more frequently as the battery level decreases
further.
If the battery loses all of its charge, the device will power off.
The Lively Mobile Plus will power back on shortly after being
placed back into the Charging Dock.
10
About the Indicator Lights
Battery Indicator
Color Pattern Meaning
Off -
Battery does not require charging or the
device is off
Green Solid Battery is fully charged; ready to use
Green Flashing Battery is charging
Red Flashing Battery is low; needs to be charged
Service Indicator
Color Pattern Meaning
Green Flashing Good cellular coverage; ready to use
Red Flashing No cellular coverage; try another location
11
5STAR4-QSG-V1
greatcall.com/support
(800) 463-5412
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GreatCall Lively Mobile+ Quick start guide

GreatCall
Brand
GreatCall
Model
Lively Mobile+
Type
Quick start guide

GreatCall Lively Mobile+ is a mobile phone designed to provide easy and reliable communication for seniors and those who need assistance. It comes with a charging dock, magnetic lanyard, and clip accessory for added convenience.

Key features of the GreatCall Lively Mobile+ include:

  • One-touch access to 5Star: With the press of a button, you can connect to 5Star, a 24/7 urgent response service that can provide help in any situation.
  • 9-1-1 emergency calling: In case of an emergency, you can press and hold the Call Button to call 9-1-1, even without a cellular signal.
  • Automatic fall detection: The device can automatically detect falls and send an alert to 5Star, who can then contact you or your emergency contacts.
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