Yealink CP920 Quick start guide

English | Deutsch | Español | Français

HD IP Conference Phone

CP920

Quick Start Guide (V81.11)

www.yealink.com

Applies to firmware version 78.81.0.10 or later.

Page is loading ...

Table of Contents

English ............................................................................ 1

Deutsch............................................................................11

Español ............................................................................21

Français............................................................................31

Page is loading ...

B

A

AC Power Option

1

Packaging Contents

E

N

G

L

I

S

H

IP Conference Phone Power Adapter

Quick Start Guide

Ethernet Cable

(7.5m CAT5E UTP cable)

Note: We recommend that you use the accessories provided or approved by Yealink. The use of unapproved third-party accessories may

result in reduced performance.

Assembling the Phone

1. Connect the power and wired network.

You have two options for network and power connections. Your system administrator will advise you which one to use.

You can also connect to the wireless network after startup. Refer to Wireless Network Connection mentioned

below in Configuring Your Phone for more information.

Note: The IP phone should be used with Yealink original power adapter (12V/1A) only. If inline power (PoE) is provided, you don’t need to

connect the power adapter. Make sure the hub/switch is PoE-compliant.

PoE (Power over

Ethernet) Option

Internet

DC12V

Power Adapter

IEEE 802.3af compliant

PoE Hub/Switch

E

N

G

L

I

S

H

Mute Key

Speaker

Keypad

Volume(+) Key

Volume(—) Key

Microphone

1

2

3

4

5

7

8

9

LCD Screen

Soft Keys

After the IP phone is connected to the network and supplied with

power, it automatically begins the initialization process. After

startup, the phone is ready for use. You can configure the phone

via web user interface or phone user interface.

1

2

10

2

11

12

On-hook Key

6

13

14

2

2. Connect the optional USB flash drive.

Startup

Welcome

Initializing...Please wait

Hardware Component Instructions

Bluetooth Key

OK Key

Welcome

Initializing...Please wait

Up Navigation Key

Microphone

Off-hook Key

Down Navigation Key

Configuring via phone user interface

Network Settings:

1. Tap the Menu soft key, select Settings->Advanced Settings (default password: admin) ->Network->WAN Port/

VLAN/Web Server/802.1x/VPN/LLDP/CDP/NAT to configure the network.

Wireless Network Connection:

1. Tap the Menu soft key, select Settings->Basic Settings->Wi-Fi.

2. Tap the Switch soft key to turn Wi-Fi on.

3. Tap the Save soft key.

The phone will automatically search for available wireless networks in your area.

4. Select an available wireless network from the list of Available Network(s).

Note: The IP phone also supports IPv6, but IPv6 is disabled by default.

The wrong network settings may result in inaccessibility of your phone and may have an impact on the network performance. Contact your

system administrator for more information.

Note: Check with your system administrator if any error appears during the registration process or a specific configuration is required for your

registration.

Configuring via web user interface

Accessing the web user interface:

1. Tap OK to obtain the IP address of the phone.

2. Open a web browser on your computer, enter the IP address into the address bar (for example,

“http://192.168.0.10” or“192.168.0.10”), and then press Enter.

3. Enter the user name (default: admin) and password (default: admin) in the login page and click Login.

Network Settings:

Click on

Network->Basic->IPv4 Config

.

You can configure the network settings in the following ways:

DHCP: By default, the phone attempts to contact a DHCP server in your network to obtain its valid

network settings, for example, IP address, subnet mask, gateway address and DNS address.

Static IP Address: If the phone cannot contact a DHCP server for any reason, you need to configure IP

address, subnet mask, gateway address, primary DNS address and secondary DNS

address for the phone manually.

Configuring Your Phone

Account Settings:

Click on

Account->Register

.

Parameters of the account:

Register Status: It shows the register status of the current account.

Line Active: You can select Enabled/Disabled to enable/disable the account.

Label: It is shown on the LCD screen to identify the account.

Display Name: It is shown as Caller ID when placing a call.

Register Name: It is an authenticated ID for authentication provided by ITSP (required).

User Name: It is provided by ITSP for registration (required).

Password: It is provided by ITSP for registration (required).

Server Host: It is provided by ITSP for registration (required).

Register status icons on the LCD screen:

Registered

No Service Register Failed/Registering

E

N

G

L

I

S

H

3

Placing a Call

Do one of the following:

- Tap .

Enter the phone number, and then tap , , or the Send soft key.

- Enter the phone number.

Tap , , or the Send soft key.

Answering a Call

Tap , , or the Answer soft key.

Ending a Call

Tap or the End Call soft key.

Call Mute and Unmute

To mute a call:

Tap , the mute key LED illuminates solid red.

To unmute a call:

Tap again to unmute the call. The mute key LED illuminates solid green.

Call Hold and Resume

To hold a call:

Tap the Hold soft key during a call.

To resume a call:

Tap the Resume soft key during a call.

Local Conference

You can host a five-way conference with up to four parties.

To create a five-way local conference:

1. Tap the Conf soft key during a active call. The call is placed on hold.

2. Enter the number of the second party, and then tap the Send soft key.

You can also select a contact from Directory to join into a conference.

3. Tap the Conf soft key again when the second party answers.

4. Repeat steps 2 to 3 to join more parties in the conference.

To manage the individual participant:

1. Tap the Manage soft key during the conference.

2. Tap or to select desired participant, do the following:

• Tap the Far Mute soft key to mute the participant. The muted participant can hear everyone, but no one can

hear the muted participant.

• Tap the Remove to soft key remove the participant from the conference.

• Tap the Split All soft key to split the conference call into individual calls on hold.

5. Tap the Connect soft key to connect to the wireless network.

6. If the network is secure, enter its password in the Password field, and then tap the OK soft key.

Account Settings:

Tap the Menu soft key, select Settings->Advanced Settings (default password: admin) ->Accounts to configure

the account.

Basic Call Features

E

N

G

L

I

S

H

4

Call Recording

You can insert a USB flash drive into the USB port on your phone to record active calls.

To record audio calls:

1. Tap the More soft key, and then tap the StartREC soft key during a call.

2. Tap the PauseREC soft key to pause recording, tap the Re REC soft key to resume recording.

3. Tap the StopREC soft key to stop recording. The record file will be saved.

If you end a call during recording, the record file will be saved automatically.

Call Forward

You can forward an incoming call to a contact, or forward all incoming calls to a contact.

To forward an incoming call to a contact:

1. Tap the Forward soft key from the Incoming Call screen.

2. Enter the number you want to forward to.

You can also select a contact from Directory. The call is forwarded to the contact directly.

3. Tap the Send soft key.

To forward all incoming calls to a contact:

1. Tap the Menu soft key.

2. Select Features->Call Forward.

3. Select the desired forwarding type:

Always Forward----Incoming calls are forwarded unconditionally.

Busy Forward----Incoming calls are forwarded when the phone is busy.

No Answer Forward----Incoming calls are forwarded if not answered after a period of time.

4. Turn on the desired forwarding type.

5. Enter the number you want to forward to in the Forward To field.

6. For No Answer Forward, select a desired ring time to wait before forwarding from the After Ring Time field.

7. Tap the Save soft key to accept the change.

Call Transfer

You can transfer a call in the following ways:

Blind Transfer

1. Tap the Transfer soft key during a call. The call is placed on hold.

2. Enter the number you want to transfer to.

You can also select a contact you want to transfer to from Directory.

3. Tap the Transfer soft key.

Semi-Attended Transfer

1. Tap the Transfer soft key during a call. The call is placed on hold.

2. Enter the number you want to transfer to.

3. Tap , or .

4. Tap the Transfer soft key when you hear the ring-back tone.

Attended Transfer

1. Tap the Transfer soft key during a call. The call is placed on hold.

2. Enter the number you want to transfer to.

3. Tap , or .

4. Tap the Transfer soft key when the second party answers.

E

N

G

L

I

S

H

5

Local Directory

To add a contact:

1. Tap the Directory soft key from the Idle screen.

2. Select Local Directory->All Contacts.

3. Tap the Add soft key to add a contact.

4. Enter a unique contact name in the Name field and contact numbers in the corresponding fields.

5. Tap the Save soft key to accept the change.

To edit a contact:

1. Tap the Directory soft key from the Idle screen.

2. Select Local Directory->All Contacts.

3. Select the desired contact, tap the Option soft key and then select Detail.

4. Edit the contact information.

5. Tap the Save soft key to accept the change.

To delete a contact:

1. Tap the Directory soft key from the Idle screen.

2. Select Local Directory->All Contacts.

3. Select the desired contact, tap the Option soft key and then select Delete.

4. Tap OK when the LCD screen prompts “Delete Selected Item?”.

Call History

1. Tap the History soft key from the Idle screen.

2. Select All Calls.

3. Select an entry from the list, you can do the following:

• Tap the Send soft key to call the entry.

• Tap the Delete soft key to delete the entry from the list.

If you tap the Option soft key, you can also do the following:

• Select Detail to view detailed information about the entry.

• Select Move to Contact to add the entry to the local directory.

• Select Move to Blacklist to add the entry to the blacklist.

• Select Delete All to delete all entries from the list.

Volume Adjustment

• Tap or during a call to adjust the receiver volume.

• Tap or when the phone is idle or ringing to adjust the ringer volume.

• Tap or to adjust the media volume in the corresponding screen.

Ring Tones

1. Tap the Menu soft key from the Idle screen, and then select Settings->Basic Settings->Sound->Ring Tones.

2. Tap or to select Common or the desired account.

3. Tap or to select the desired ring tone.

4. Tap the Save soft key to accept the change.

Customizing Your Phone

Note: You can add contacts from call history easily. For more information, refer to Call History.

E

N

G

L

I

S

H

6

Save these instructions. Read these safety instructions before use!

The following basic safety precautions should always be followed to reduce risk of fire, electrical shock, and other

personal injury.

General Requirements

• Before you install and use the device, read the safety instructions carefully and observe the situation during

operation.

• During the process of storage, transportation, and operation, please always keep the device dry and clean.

• During the process of storage, transportation, and operation, please avoid collision and crash of the device.

• Please attempt not to dismantle the device by yourself. In case of any discrepancy, please contact the

appointed maintenance center for repair.

• Without prior written consent, no organization or individual is permitted to make any change to the

structure or the safety design of the device. Yealink is under no circumstance liable to consequences or legal

issues caused by such changes.

• Please refer to the relevant laws and statutes while using the device. Legal rights of others should be

respected as well.

Environmental Requirements

• Place the device at a well-ventilated place. Do not expose the device under direct sunlight.

• Keep the device dry and free of dusts.

• Place the device on a stable and level platform.

• Please place no heavy objects on the device in case of damage and deformation caused by the heavy load.

• Keep at least 10 cm between the device and the closest object for heat dissipation.

• Do not place the device on or near any inflammable or fire-vulnerable object, such as rubber-made

materials.

• Keep the device away from any heat source or bare fire, such as a candle or an electric heater.

• Keep the device away from any household appliance with strong magnetic field or electromagnetic field,

such as a microwave oven or a refrigerator.

Operating Requirements

• Do not let a child operate the device without guidance.

• Do not let a child play with the device or any accessory in case of accidental swallowing.

• Please use the accessories provided or authorized by the manufacturer only.

• The power supply of the device shall meet the requirements of the input voltage of the device. Please use

the provided surge protection power socket only.

• Before plugging or unplugging any cable, make sure that your hands are completely dry.

• Do not spill liquid of any kind on the product or use the equipment near water, for example, near a bathtub,

washbowl, kitchen sink, wet basement or near a swimming pool.

• Do not tread on, pull, or over-bend any cable in case of malfunction of the device.

• During a thunderstorm, stop using the device and disconnect it from the power supply. Unplug the power

plug and the Asymmetric Digital Subscriber Line (ADSL) twisted pair (the radio frequency cable) to avoid

lightning strike.

• If the device is left unused for a rather long time, disconnect it from the power supply and unplug the power

plug.

• When there is smoke emitted from the device, or some abnormal noise or smell, disconnect the device from

the power supply, and unplug the power plug immediately. Contact the specified maintenance center for

repair.

• Do not insert any object into equipment slots that is not part of the product or auxiliary product.

• Before connecting a cable, connect the grounding cable of the device first. Do not disconnect the grounding

cable until you disconnect all other cables.

Cleaning Requirements

• Before cleaning the device, stop using it and disconnect it from the power supply.

• Use a piece of soft, dry and anti-static cloth to clean the device.

• Keep the power plug clean and dry. Using a dirty or wet power plug may lead to electric shock or other

perils.

Safety Instructions

7

E

N

G

L

I

S

H

ENVIRONMENTAL RECYCLING

Never dispose of the device with domestic waste

Ask your Town Council about how to dispose of it in an environmentally friendly way. The

cardboard box, plastic packaging and player components may be recycled in accordance with

prevailing recycling regulations in your country.

Always adhere to prevailing regulations

Those who fail to do so may be fined or prosecuted in accordance with the law. The crossed out

garbage can that appears on the device means that when it has reached the end of its useful life, it

should be taken to a special waste disposal centre and treated separately to general urban waste.

Addr: 309, 3th Floor, No.16, Yun Ding North Road,

Huli District, Xiamen City, Fujian, P.R. China

Addr: 309, 3rd Floor, No.16, Yun Ding North Road,

Huli District, Xiamen City, Fujian, P.R. China

8

Tel: +86-592-5702000

Fax: +86-592-5702455

E

N

G

L

I

S

H

YEALINK (XIAMEN) NETWORK TECHNOLOGY CO.,LTD

WWW.YEALINK.COM

Declaration of Conformity

Date of Issue: 2017-09-15

We: YEALINK (XIAMEN) NETWORK TECHNOLOGY CO., LTD,

Address: 309, 3th Floor, No.16, Yun Ding North Road, Huli District, Xiamen City, Fujian, P.R. China

Declare that the product

Type: HD IP Conference Phone

Model: CP920

meets the essential requirements and other relevant provisions according to the following EC directive

Directive: 2014/30/EU, 2014/35/EU,

RED 2014/53/EU

Conformity

The product complies with the following standards:

Safety:

EN 60950-1:2006+A11:2009

+A1: 2010+A12:2011+A2:2013

EMC:

EN 55032: 2012/AC:2013

EN 55024: 2010

EN61000-3-2: 2014

EN61000-3-3: 2013

Radio:

ETSI EN 301 489-1 V2.1.1

ETSI EN 301 489-17 V3.1.1

ETSI EN 300 328 V2.1.1

Health:

EN 62311:2008

Directive 2011/65/EU

of the European Parliament and of the Council of 8 June 2011 on the restriction of the

use of certain hazardous substances in electrical and electronic equipment (RoHS)

Directive 2012/19/EU

of the European Parliament and of the Council of 24.July.2012 on Waste electrical and

electronic equipment (WEEE)

Regulation (EC) No.1907/2006

of the European Parliament and of the Council of 18.December.2006 on

Registration, Evaluation, Authorization, and Restriction of Chemicals (REACH)

YEALINK (EUROPE) NETWORK TECHNOLOGY B.V.

Address: Strawinskylaan 3127, Atrium Building, 8th ﬂoor,

1077ZX Amsterdam, the Netherlands

Telephone: +31 (0) 64 61 11 373

Email: [email protected]

Addr: 309, 3th Floor, No.16, Yun Ding North Road,

Huli District, Xiamen City, Fujian, P.R. China

Tel: +86-592-5702000

Fax: +86-592-5702455

9

About Yealink

Yealink (Stock Code: 300628) is a global leading unified communication (UC) terminal solution provider that primarily

offers video conferencing systems and voice communication solutions. Founded in 2001, Yealink leverages its

independent research and development and innovation to pursue its core mission: “Easy collaboration, high

productivity.” The company’s high-quality UC terminal solutions enhance the work efficiency and competitive

advantages of its customers in over 100 countries. Yealink is the world’s second-largest SIP phone provider and is

number one in the China market.

Technical Support

Visit Yealink WIKI (http://support.yealink.com/) for the latest firmware, guides, FAQ, Product documents, and more. For

better service, we sincerely recommend you to use Yealink Ticketing system (https://ticket.yealink.com) to submit all

your technical issues.

YEALINK (XIAMEN) NETWORK TECHNOLOGY CO.,LTD.

Web: www.yealink.com

Addr: 309, 3rd Floor, No.16, Yun Ding North Road, Huli

District, Xiamen City, Fujian, P.R. China

Page is loading ...

Yealink CP920 Quick start guide

Yealink CP920 Quick start guide

in other languages

Related papers

Other documents